For this task you are to run a training session to the team leaders on how to prepare for and
induct the new staff members. This assessment must be undertaken in line with the supplied
Employee Recruitment & Selection Manual
This will require you to prepare for and run a training session making sure you
Refer to the induction checklist developed in Assessment 1
Develop a detailed induction book/handout to be provided to new employees that
cover each item outlined in your induction checklist
Develop a session running sheet (or session plan) that outlines what you will cover in
the information session
Run your session (as outlined below) and discuss your induction process in detail
It is important that you are prepared for this session, ensuring you.
prepare for the session to ensure everything is covered
develop and provide relevant documentation/supporting materials to your team
Your assessor will observe you running the meeting
Task requirements: Are you able to:
Prepare a staff induction booklet / handout that include / explain
Introduction
Company details, structure, directions, goals, visions, focus, contacts, etc.
Information on all relevant policies including company and legal obligations
Position specific information including
o Benefits
o Awards
o Pay rates applicable to position
o Superannuation
o Conditions of employment
Acknowledgement of receipt
Prepare induction running sheet checklist that includes
Actions required prior to commencement
Actions required on the first day (welcome, introductions, orientations, what to be
discussed, WHS, etc.)
What forms must be completed/documents to be retained (TFN Declaration Form,
Superannuation, etc.)
BD Corp, a 120-room hotel located in the CBD. BD Corp has its own restaurant located on
the second floor which is open for breakfast, lunch and dinner. The restaurant is a-la-carte
with a seating capacity of 85. Whilst it is available for the public as well as guests, typically
the clientele are as follows:
Breakfast (buffet) – 57 hotel guests/9 public guests operating on average at 65 capacity.
Lunch (a-la-carte) – 25 hotel guests/ 16 public guests operating on average at 41 capacity.
Dinner (a-la-carte) – 26 hotel guests/ 31 public guests operating on average at 57 capacity.
BD Corp also runs a coffee cart at local charity events, community centres and other not-for-
profit establishments. All equipment, ingredients and consumables are provided by BD Corp
for no charge Staffing consists of 1 x BD Corp supervisor and volunteer baristas who work on
a roster system (normally to 1 day per week)
You are to prepare staff induction booklet /handouts that explain
1/ The hotel information including:
Structure, Culture, Goals, Objectives, Vision, Responsibilities, Current focus /
initiatives, Contacts / who to report to (please make all this information the same
with any other hotels’ Structure, Culture, Goals, Objectives, Vision, and
Responsibilities in Australia)
2/ According to Australian legislation, you are to develop Policy and Procedures for BD
Corp (the policy should cover Purpose, Scope, Definition, Responsibilities, and Terms)
including:
Discrimination,
Employment conditions (including pay dates (every Thursday), timesheets, leave etc.)
Use of company equipment
Dress standards
3/ Based on the Australia Fair Work Ombudsman, please provide position-specific
information including:
Pay rates applicable for Front of House staff, and Barista
Superannuation Based on the Australia Fair Work Ombudsman
meal breaks Based on the Australia Fair Work Ombudsman
uniforms (using the common hotel’s uniforms regulation).
Prepare induction running sheet checklist that includes:
Prior to commencement
Advise employee of first day details (where to go, what time, what to bring. etc)
Organise access to building, IT, uniform, etc
Obtain returned, sign copy of employment contract/letter of engagement
Ensure that time is available for tour, uniform fitting, filling of forms etc.
Run the session - Discuss induction process explaining
Pre-arrival-what should be prepared / discussed
arrange induction process to minimise operational disruption
prepare work area
collate new employee forms (ATO, Superannuation, Union, Payroll, Contracts. etc.)
Allocate mentor
Advise other staff
Arrange person to meet and greet
Arrival - what should happen
Orientation
Introductions
Meeting with supervisor
Completion of forms (ATO, Superannuation, Union, Payroll, Contracts, etc)
Settling in- what should happen
Organisational policy and procedures
WHS induction
Support
Technical training
