OceanStor

SNS2224&SNS2248&SNS3096&SNS5192&SNS5384
V100R002C00SPC500
Upgrade Guide

Issue 03

Date 2018-03-28

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://e.huawei.com

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Change History
Issue Date Description
01 2017-06-9 This is the first official release.
02 2017-07-31 This is the second official release.
03 2018-03-28 This is the third official release.

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Guide Contents

Contents

1 Before You Start............................................................................................................................. 1

1.1 Application Scenarios ....................................................................................................................................... 1
1.2 Upgrade Schemes ............................................................................................................................................. 1
1.3 Version Requirements ...................................................................................................................................... 2
1.4 Upgrade Modes ................................................................................................................................................ 2
1.4.1 Mode 1: Web GUI ................................................................................................................................... 2
1.4.2 Mode 2: CLI ............................................................................................................................................ 2
1.5 Impact of the Upgrade ...................................................................................................................................... 2
1.5.1 Impact on the System During the Upgrade ............................................................................................. 2
1.5.2 Impact on the System After the Upgrade ................................................................................................ 3
1.6 Upgrade Precautions ........................................................................................................................................ 3

2 Upgrade Process ............................................................................................................................ 4

3 Preparations.................................................................................................................................... 6
3.1 Pre-upgrade Checklist ...................................................................................................................................... 6
3.2 Obtaining Upgrade Reference Documents ....................................................................................................... 7
3.2.1 Downloading the upgrade package and signature file ............................................................................. 7
3.2.2 OpenPGP Download ............................................................................................................................... 8
3.2.3 Checking the Integrity of the Upgrade Package ...................................................................................... 9
3.3 Checking the Current Firmware Version ........................................................................................................ 11
3.3.1 Checking the Firmware Version on the Web Management Page........................................................... 11
3.3.2 Checking the Firmware Version on the CLI .......................................................................................... 12
3.4 Obtaining Upgrade Software and Tools ......................................................................................................... 12
3.5 Checking the Status of Devices ...................................................................................................................... 13
3.6 Backing Up Configuration Data ..................................................................................................................... 13
3.7 Exporting Support Information ...................................................................................................................... 13

4 Performing the Upgrade ............................................................................................................ 15

4.1 Procedure for Upgrading the Firmware .......................................................................................................... 15

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4.1.1 Upgrading In Web GUI ......................................................................................................................... 15

4.1.2 Upgrade On the CLI .............................................................................................................................. 18
4.2 Verification ..................................................................................................................................................... 19
4.3 Troubleshooting.............................................................................................................................................. 19
"The Server Is Inaccessible or Firmware Path Is Invalid" Is Displayed ........................................................ 19

5 Upgrade Verification .................................................................................................................. 20

5.1 Verification Checklist ..................................................................................................................................... 20
5.2 Verifying the Firmware Version ..................................................................................................................... 20
5.3 Verifying the Firmware Versions of the Primary and Secondary Partitions ................................................... 22

6 Downgrade ................................................................................................................................... 23
7 FAQs .............................................................................................................................................. 24
7.1 No Login Dialog Box Is Displayed After the IP Address Is Entered in the Browser ..................................... 24
7.2 Web Tools Cannot Be Opened ........................................................................................................................ 25
7.3 Upgrade package download failed ................................................................................................................. 25

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Guide Figures

Figures

Figure 2-1 Upgrade flowchart ............................................................................................................................... 4

Figure 3-1 Downloading the upgrade package and signature file ......................................................................... 7

Figure 3-2 Checking the firmware version on Web page .................................................................................... 12

Figure 4-1 Entering the Switch Administration page from Web Tools ................................................................ 16
Figure 4-2 Checking whether CP blades are synchronized ................................................................................. 16

Figure 4-3 Setting the SCP server information and specifying the firmware file path ........................................ 16

Figure 4-4 Confirming the upgrade ..................................................................................................................... 17

Figure 4-5 Monitoring the upgrade status ........................................................................................................... 18

Figure 4-6 Upgrade on the CLI ........................................................................................................................... 18

Figure 4-7 The server is inaccessible or firmware path is invalid ....................................................................... 19

Figure 5-1 Post-upgrade check ............................................................................................................................ 21

Figure 5-2 Checking the firmware versions of the primary and secondary partitions ......................................... 22

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Guide Tables

Tables

Table 2-1 Upgrade schedule (Add or delete table columns as required) ............................................................... 5

Table 3-1 Pre-upgrade checklist ............................................................................................................................ 6

Table 5-1 Verification checklist ........................................................................................................................... 20

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1 Before You Start

About this Chapter

This chapter introduces precautions for the upgrade.
1.1 Application Scenarios
1.2 Upgrade Schemes
1.3 Version Requirements
1.4 Upgrade Modes
1.5 Impact of the Upgrade
1.6 Upgrade Precautions

1.1 Application Scenarios

Upgrade the firmware version of the SNS2224, SNS2248, SNS3096, SNS5192, and SNS5384
Fiber Channel switches from v7.2.1 to v8.1.0b.

1.2 Upgrade Schemes

Online upgrade: It is highly reliable and available and can be performed when services are
ongoing. After the firmware file is downloaded, the system automatically upgrades it by
default.

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1.3 Version Requirements

The current firmware version of SNS2124, SNS2224, SNS2248, SNS3096, SNS5192, and SNS5384 is v7.2.1 or
v7.4.0a. These switches cannot be upgraded to the target version skipping intermediate versions.
To upgrade v7.2.1 to v8.1.0b, first upgrade v7.2.1 to v7.3.0b and then v7.3.0b to v7.4.0a, then v7.4.0a to v8.0.2c,
then you can upgrade to v8.1.0b.
SNS2124 only upgrade to v7.4.x. It can’t upgrade to v8.x.x.

1.4 Upgrade Modes

1.4.1 Mode 1: Web GUI
Log in to Web Tools and download the firmware file from the SFTP or SCP server. Then the
firmware is installed automatically.

1.4.2 Mode 2: CLI

Download the firmware file from the SFTP or SCP server to the switch using command-line
interface (CLI). The firmware will then be installed automatically.

1.5 Impact of the Upgrade

Before you upgrade an earlier version to this version, read this section carefully to understand
the possible impacts of the upgrade on the existing system.

1.5.1 Impact on the System During the Upgrade

Upgrade Principle
All systems contain two partitions of the permanent storage area (the master and slave
partitions) to store the firmware image. The firmware download process loads the new images
into the storage slave partition. Then switch the master partition from slave partition, restart
the system with High Availability (HA), the restart does not affect the system. After the
system is restarted, the newly downloaded firmware is activated. Then the firmware download
process copies a copy of the new image from the master partition to the slave partition.

Downgrade
If an unexpected restart interrupts the firmware download process, the system will
automatically recover and recover the partition. The user must wait for partition recovery to
complete before running the firmwareDownload command. There is no need for human
intervention to consider a fallback scenario.

Impact on Services
None

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Impact on Network Communication

During the upgrade, the switch will run the haReboot (high availability reboot) command to
reboot the software, and the Management Network will be interrupted for approximately 10
seconds.

1.5.2 Impact on the System After the Upgrade

None

1.6 Upgrade Precautions

1. An upgrade on the Web GUI must be performed in Internet Explorer 6, Java 1.7or later.
2. During the upgrade, ensure a stable Ethernet to successfully download the firmware file
to the switch.
3. During the upgrade, ensure that the switch is not interrupted.
4. Before the upgrade, configure the SFTP or SCP server and save the firmware file to the
SFTP or SCP directory.
5. Notice：The default system provides SCP and SFTP protocols for upgrade. FTP protocol
is off by default, you can contact Huawei engineers to open it.
6. The SNS2224, SNS2248, SNS3096, SNS5192, and SNS5384 Fiber Channel switches
have two management boards CP0 and CP1. Check whether Ethernet ports configured
on the two boards have been connected to the customer's network. Please upgrade FOS
by connecting chassis IP or active CP’s IP.

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2 Upgrade Process

Figure 2-1 Upgrade flowchart

Start

Upgrade preparations
See Chapter 3

Upgrade procedure
See section 4.1

Verify whether
the upgrade is successful
See section 4.2

End

The time required for each upgrade is an estimate and for reference only.

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Table 2-1 Upgrade schedule (Add or delete table columns as required)

Procedure Recommended Start Time Time Required Remarks

(Minutes)

Preparing for the See 3 Preparations (in the See 3 None

upgrade evening when the upgrade is Preparations
performed)
Checking Two days before the upgrade 12 minutes None
devices (9:00 p.m.)
Performing the Actual upgrade time 3 minutes None
upgrade
Verifying the - 2 minutes None
upgrade

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3 Preparations

About this Chapter

3.1 Pre-upgrade Checklist
3.2 Obtaining Upgrade Reference Documents
3.3 Checking the Current Firmware Version
3.4 Obtaining Upgrade Software and Tools
3.5 Checking the Status of Devices
3.6 Backing Up Configuration Data
3.7 Exporting the Support Information

3.1 Pre-upgrade Checklist

Table 3-1 Pre-upgrade checklist

Start Time Item Criteria Result Time Required

(Days/Hours/Minutes)

One week Obtaining upgrade See the See the 1 day

before the reference documents following following
upgrade sections. sections.
Querying the version of See the See the 5 minutes
SNS2224, SNS2248, following following
SNS3096, SNS5192, and sections. sections.
SNS5384.
Checking the status of See the See the 30 minutes
devices. following following
sections. sections.
Obtaining required upgrade See the See the 10 minutes

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Start Time Item Criteria Result Time Required

(Days/Hours/Minutes)
software and tools. following following
sections. sections.

3.2 Obtaining Upgrade Reference Documents

3.2.1 Downloading the upgrade package and signature file
You can obtain the upgrade software and documents from http://support.huawei.com.

You must apply for the permission to obtain the documents and software.

Step 1 Go to http://support.huawei.com.
Step 2 Enter User ID and Password. Click Log In.
Step 3 Choose login Enterprise or Carrier, here we choose Enterprise.
Step 4 Login Product Support > IT > Enterprise Storage> Storage Network.
Step 5 Download the following version software and documents of SNS2224, SNS3096,SNS5192 or
SNS5384
Firmware v8.1.0b
Release Notes: released with the software
Upgrade Guide: released with the software
Version Mapping: released with the software
Step 6 You can download the middle upgrade firmware v7.3.0b and v7.4.0a from:
http://support.huawei.com/enterprise/SoftwareVersionActionNew!showVDetailNew?lang=zh
&idAbsPath=fixnode01|7919749|7941815|21430818|21462744|8598998&pid=8598998&vrc
=8606259|8606261|8606264|21632886&from=soft&tab=bz&bz_vr=8606261&bz_vrc=&nbz
_vr=null
And download the middle upgrade firmware v8.0.2c from:
http://support.huawei.com/enterprise/SoftwareVersionActionNew!showVDetailNew?from=so
ft&idAbsPath=fixnode01|7919749|7941815|21430818|21462744|22406154&pid=22406154&
vrc=22406157|22406158|22406160&lang=en
You can get v8.0.2c from “OceanStor SNS2624&SNS3664&SNS5604&SNS5608
V200R001C00 Part2.zip” .

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Figure 3-1 Downloading the upgrade package and signature file

3.2.2 OpenPGP Download

1. Access http://support.huawei.com/enterprise/, click Log In, and enter the user name and password
to log in.
2. If it is your first login, register with the website and get the approval. If you are a registered user, go
to the next step.
3. Visit http://support.huawei.com/carrier/digitalSignatureAction. Click "OpenPGP Signature
Verification Guide".

4. On the "OpenPGP Signature Verification Guide" page, click the download icon.

5. On the Downloads page that is displayed, download "KEYS" and "VerificationTools.zip". See
Figure 4. The "KEYS" file contains the public keys. "VerificationTools.zip" contains
"PGPVerify.exe", which is an easy-to-use PGP verification tool developed by Huawei.

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3.2.3 Checking the Integrity of the Upgrade Package

This section describes how to check the integrity of the upgrade package.

Use an OpenPGP signature verification tool to check upgrade package integrity. It is recommended
that you use "PGPVerify.exe", an easy-to-use PGP verification tool developed by Huawei. For
details about how to obtain the tool and public keys, see Downloading Tools and the Upgrade
Package. For details about how to use the tool, see the OpenPGP Signature Verification Guide that is
available at http://support.huawei.com/carrier/digitalSignatureAction.

1. Double-click PGPVerify.exe to open the OpenPGP signature verification tool. Click Select Public Key.

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2. Select the KEYS file and click Single Verify.

3. Select the signature file used with the upgrade package and check upgrade package integrity. If PASS is
displayed in the Results column and the entry is green, the upgrade package integrity check is passed.
Otherwise, please confirm the correctness of the upgrade package and its supporting signature file.

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3.3 Checking the Current Firmware Version

3.3.1 Checking the Firmware Version on the Web Management
Page
Log in to a switch in a browser. For example, enter the username (admin by default) and
password (Huawei12#$ by default) to log in to SNS5192 (the default IP addresses of CP0 and
CP1 are 10.77.77.75 and 10.77.77.74 respectively). In the lower part of the main window of
Web Tools, click Switch Information to check the firmware version. Ensure that the current
switch version can be upgraded to the target version.

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Figure 3-2 Checking the firmware version on Web page

3.3.2 Checking the Firmware Version on the CLI

Log in to a switch using Secure Shell (SSH). For example, enter the username (admin by
default) and password (Huawei12#$ by default) to log in to SNS3096. Run the version
command and check the value of Fabric OS. Ensure that the current switch version can be
upgraded to the target version.

3.4 Obtaining Upgrade Software and Tools

Required tools:
1. Internet Explorer 6 or later (Java 1.7 or later)
2. SSH

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Required software:
The firmware software of this version is V100R002C00SPC500 and the firmware version
must be v8.1.0b.

3.5 Checking the Status of Devices

Refer to the FC Switch Health Check Guide to check whether the hardware is running
properly.

SNS2224&SNS2248 please refer:

http://support.huawei.com/enterprise/en/doc/DOC1000091077?idPath=7919749%7C7941815
%7C21430818%7C21462744%7C8598998

SNS3096&SNS5192&SNS5384 please refer:

http://support.huawei.com/enterprise/en/doc/DOC1000091053?idPath=7919749%7C7941815
%7C21430818%7C21462744%7C21126716

3.6 Backing Up Configuration Data

On the CLI, run the configupload command. Save the switch configuration file to the SFTP
or SCP server as prompted.

3.7 Exporting Support Information

On the CLI, run the supportsave command and enter SFTP server information. Then save the
support files of the switch to the SFTP server. In the following figure, sns5192 is a folder on
the SFTP server.

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4 Performing the Upgrade

About this Chapter

4.1 Procedure for Upgrading the Firmware
4.2 Verification
4.3 Troubleshooting

4.1 Procedure for Upgrading the Firmware

WARNING
If multiple switches running services on the live network needs to be upgraded, you must
upgrade one at a time. Leave an interval of 2 minutes before upgrading the next switch Back
up configuration and support data before the upgrade (see 3.6 Backing Up Configuration Data
and 3.7 Exporting Support Information).

4.1.1 Upgrading In Web GUI

Step 1 In the Web Tools page, choose Configure > Switch Admin and the Switch Administration page is
displayed.

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Figure 4-1 Entering the Switch Administration page from Web Tools

Step 2 For SNS5192 and SNS5384 Run the haShow command to check whether primary and secondary CP
blades are synchronized.
In the following example, the primary CP blade is CP0 and the secondary CP is CP1.

Figure 4-2 Checking whether CP blades are synchronized

Step 3 On the Switch Administration page, click the Firmware Download tab. In the Firmware Key
Information area, enter information as prompted:
Step 4 Select Network for Select Source of image (USB is not recommended because it can only be used on
dedicated USB devices.).
Set the SCP server information and specify the firmware file path on the SCP server.

Figure 4-3 Setting the SCP server information and specifying the firmware file path

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Step 5 Click Download. In the dialog box that is displayed, click Yes to download the firmware file. After
the download is complete, the switch will upgrade the firmware automatically. Log in to Web Tools
again after the upgrade.

Figure 4-4 Confirming the upgrade

Step 6 (Optional) During the upgrade, run the firmwaredownloadstatus command to view real-time
upgrade status and procedure.

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Figure 4-5 Monitoring the upgrade status

----End

4.1.2 Upgrade On the CLI

Run the firmwareDownload command and perform operations as prompted. Enter the SFTP
server information as prompted.

Figure 4-6 Upgrade on the CLI

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4.2 Verification
See 5 Upgrade Verification.

4.3 Troubleshooting
"The Server Is Inaccessible or Firmware Path Is Invalid" Is
Displayed
When you start downloading firmware, the switch displays "The server is inaccessible or
firmware path is invalid" and you cannot download the firmware file.

Figure 4-7 The server is inaccessible or firmware path is invalid

[Solution]
1. Close the message box.
2. Check that the SFTP or SCP server information and the firmware file path are correct.
Then download the firmware again.

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5 Upgrade Verification

About this Chapter

5.1 Verification Checklist
5.2 Verifying the Firmware Version
5.3 Verifying the Firmware Versions of the Primary and Secondary Partitions

5.1 Verification Checklist

Table 5-1 Verification checklist

No. Item Criteria Result

1 Checking the firmware version See 5.2 Verifying v8.1.0b (final
the Firmware version)
Version.
2 Checking whether the firmware of See 5.3 Verifying Consistent
the primary and secondary the Firmware
partitions are consistent Versions of the
Primary and
Secondary
Partitions.

5.2 Verifying the Firmware Version

Procedure
Step 1 Log in to the upgraded switch using Web Tools.

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Step 2 In the dialog box that is displayed, check whether the firmware version has been upgraded to v8.1.0b.

Figure 5-1 Post-upgrade check

Step 3 Run the version command to check whether the firmware version has been updated.

Step 4 Verify the firmware version.

----End

Expected Result
The firmware version is v8.1.0b.

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Troubleshooting
None

5.3 Verifying the Firmware Versions of the Primary and

Secondary Partitions
Procedure
Step 1 Log in to the upgraded switch using Web Tools.
Step 2 Choose Switch Administration > Firmware Download and view Current Firmware Information.
The firmware versions of the primary and secondary partitions must be v8.1.0b.

Figure 5-2 Checking the firmware versions of the primary and secondary partitions

----End

Expected Result
Both the firmware versions of the two partitions are v8.1.0b.

Troubleshooting
None

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SNS5384 V100R002C00SPC200 Upgrade Guide 6 Downgrade

6 Downgrade

About this Chapter

This chapter describes the downgrade for SNS2224, SNS2248, SNS3096, SN5192, and
SNS5384.
The downgrade is the reverse of the upgrade, and you can refer to the upgrade.
To downgrade v8.1.0b to v7.2.1, first downgrade v8.1.0b to v8.0.2c, then to v7.4.0a and then
v7.3.0b, then you can downgrade to v7.2.1.

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SNS5384 V100R002C00SPC200 Upgrade Guide 7 FAQs

7 FAQs

About this Chapter

This chapter describes problems common in upgrading the SNS2224, SNS2248, SNS3096,
SN5192, and SNS5384 switches and solutions to these problems.
7.1 No login dialog box is displayed after the IP address is entered in the browser
7.2 Web Tools Cannot Be Opened
7.3 Upgrade package download failed

7.1 No Login Dialog Box Is Displayed After the IP

Address Is Entered in the Browser
Question
No login dialog box is displayed after the IP address is entered in the browser. How to resolve
it?

Answer
You can resolve this problem by performing the following operations:
1. Check whether the IP addresses can be pinged.
2. Check whether the browser supports Java Applet (Java 1.7 or later is required).
3. Check whether Java Applet is disabled in the browser.
4. Check whether you have installed Java 1.7. After you enter an IP address, Java 1.7 may
generate an alarm for you to decide whether to disable the program. If you select No or
close the alarm, no login dialog box will be displayed.
5. If this is your initial login, wait a few minutes for the browser to download Java Applet
from the device.

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7.2 Web Tools Cannot Be Opened

Question
The following dialog box will be displayed when opening Web Tools.

Answer
Upgrade the Java Runtime Environment (JRE) to 1.7 or later.

7.3 Upgrade package download failed

Question
Upgrade package download failed.

Answer
You can resolve this problem by performing the following operations:
1. Ping SFTP server from the switch, checks the network.
2. Ensure FTP server's firewall is turned off.
3. Make sure the upgrade packages are stored in a directory consistent with the CLI filled
directory.

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