Sales Review
Sales Review
Navigating the Path to Future Ready in the AI-Powered Era of B2B Sales
We are at a pivotal moment that will primarily due to difficulties and We are all navigating this path together
determine the winners and losers in the complexities with AI integration and and LinkedIn is here to help you every
new AI-driven B2B sales landscape. It’s the pressing demand for sellers to have step of the way.
all about laying the groundwork today so stronger human and AI skills.
that your organization is ready for what’s We partnered with Ipsos, a leading
next. Being future ready—in this AI- AI matters because it has the potential global market research firm, and also
powered era—involves being equipped to revolutionize sales by automating gleaned LinkedIn Insights data, to
with the technologies and the skills, and administrative tasks, increasing discover the current state of sales, future
the best practices, so that your team can productivity and efficiency while trends, and actionable strategies to help
have the right conversations with people freeing up valuable time for selling and you prepare for what’s next. Here’s what
who matter and achieve profitable, relationship building. we found.
sustainable, and exponential growth.
Of course, just having the right
But, only one quarter (28%) of sales technologies—and a team that knows
executives are highly confident about how to use them—isn’t enough. Your
being future ready. sellers actually have to use AI solutions
in the right way to realize a meaningful
It’s tougher than it sounds. Being impact on revenue. By infusing proven
future ready involves a complex set sales best practices with AI-technologies,
of challenges to solve. To that point, you can empower your team to have
nearly three-quarters of executives lack higher-quality conversations with buyers
confidence in their future readiness, and crush their quotas.
Only one quarter (28%) of sales It’s about having the technologies, the skills, and the best practices, so that your
executives are highly confident team can have the right conversations with people that matter to achieve profitable,
about being future ready. sustainable, and exponential growth.
AI Best Practices
AI Technologies
AI Skills
Sellers are
Double Selling incorporating AI
It’s Time to Hire for into Proven Best
Time AI Skills
AI Can Double Your Team’s Selling
Practices
AI Literacy is The Most Critical Skill to Be
Time: AI can offload administrative Assisted by AI, Proven Sales Best
Future Ready, But You’re Yet Not Hiring For
tasks and double every salesperson’s Practices Can Increase Productivity and
It: According to LinkedIn data, less than 1% of
average selling time from 10 to 20+ Help Sellers Show Up Prepared: Over
sales roles demand AI expertise.
hours per week. 50% of sales teams are already using
AI to perform tasks such as researching
accounts and multithreading.
In this edition of Sales We share new market research data and exclusive LinkedIn insights gleaned from over
1 billion members globally to help you navigate your path to future ready.
Leader Compass…
Chapter 1
Future Ready
Only About a Quarter of Sales Executives Globally AI-ifying Best Practices
Are Future Ready. Here’s Why is a Game Changer
Earlier this year, we published the
83%
Ask yourself, “Are you future ready?” If you’re not there yet, Deep Sales Playbook, which identified
10 best practices that top performers
then you’re not alone. We found that nearly three-quarters do that increase their chances of
(72%) of sales executives are not highly confident about being exceeding their quota by nearly 2x of sellers believe that the more that
they invest in creating and nurturing
future ready. vs. the sellers who do few or none of
as many buyer relationships as
these best practices.
possible, the more successful they
Here’s why being future ready matters. Executives who are By augmenting these proven best will be.
highly confident about being future ready are nearly 2x more practices with AI technologies, sellers Base Sellers n=1000. Q. Thinking about the tasks and
can find and engage buyers more responsibilities of your B2B sales role, please indicate how
likely to exceed quota. quickly and in a more informed way. much you agree with the following statements. I believe
that the more that I invest in creating/nurturing as many
It can also elevate buyer relationships buyer relationships as possible, the more successful I
will be.
by helping sellers show up prepared
for every conversation—which over
80% of sellers agree is the key to
success.
Over 4 in 10 (43%)
sales executives
43% think that AI
technologies are
Next Steps
confusing and
don’t know where
To help you and your team travel farther along the path to
to begin. future ready, here are three approaches we recommend.
#1
The number one complexity of your current tech stack by selecting and implementing AI
challenge that solutions that are user-friendly and effectively supported by high-quality data.
executives are We’re biased, but we believe that future-ready selling starts with LinkedIn Sales
concerned about Navigator.
is having high
quality data to 2 Strengthen AI Skills On Your Team: Invest in comprehensive AI training
train AI models
programs for your team so that they can effectively use the AI-technologies you
invest in.
Base Executive n=528. Q. Thinking about the tasks and responsibilities of your B2B sales role, please indicate how much you
agree with the following statements. I feel our current tech stack is too cumbersome/hard to use 3 Review the Deep Sales Playbook: Familiarize yourself with the 3 habits, or
Base Executive n=528. Q. Now please rate your level of agreement with the following statements on AI in relation to your role. I
feel overwhelmed by the number of AI technology options available to me 10 best practices, that top performers follow to exceed their quotas and
Base Executive n=528. Q. Now please rate your level of agreement with the following statements on AI in relation to your role.
AI technologies are confusing and I don’t know where to begin explore ways AI can help augment or assist each of these to transform every
Base Executive n=528. Q. In your opinion, what are the biggest challenges for sales teams when incorporating AI into existing one of your sellers into top performers.
sales processes and workflows?
16%
10 hours a week—of their time 6 hrs
actually selling. This time includes
AI Can Offload Administrative Tasks and Free customer meetings, negotiation
Up Over 10 Hours a Week, Doubling Every activities, and other communications
Selling Product/Service
with buyers.
Salesperson’s Average Selling Time From 10 Hours Trainings
Based on this data, we determined
to Over 20 Hours Per Week that three of these activities are
Internal Meetings
to 21.5 hrs
important job that they have— buyer relationships. processes.
having conversations and building
relationships with buyers. By leveraging AI to streamline crucial
functions like researching customers
This administrative time sink not and prospects, updating CRM systems, of selling time a week now
only hinders their efficiency, but also
directly impacts the team’s ability to
60% and managing administrative work,
sales teams can potentially reclaim an
available for every member
of your sales team.
drive growth. additional 29% of their time.
Updating Your CRM 13%/ 6 hours 50% Although AI-assisted CRM integrations can 6.50%
make updating CRM data faster and easier 2.5 hours
than ever before, we assume that there will
still be some manual work required.
Next Steps 1 Automate Administrative Tasks 2 Conduct a Time Audit and AI 3 Bonus Points—Use AI to
with AI: Implement AI solutions to Strategy Session: Regularly Enhance Seller Satisfaction:
handle repetitive administrative assess how your team spends their By offloading tedious tasks, you
Here are three ways to
tasks such as data entry, CRM time and identify opportunities not only improve productivity, but
help you transform your AI updates, and report generation. where AI can augment their also boost morale. Salespeople
investments into stronger processes. Develop a strategic who spend less time on
plan to integrate AI into high- administrative work and more
sales performance—fast
impact areas, ensuring your team time on strategic selling activities
and at scale. can shift focus from routine tasks report higher levels of job
to building relationships and satisfaction.
closing deals.
83%
3 habits, consisting of 10 behaviors or
best practices, that were most highly
correlated to exceeding quota. In fact,
we found that sellers who consistently
integrate these behaviors into their
daily routines were nearly 2x more of sellers believe that the more
likely to beat their numbers vs. poor that they invest in creating
performers, or those that do only a few and nurturing as many buyer
Chapter 4 or none of these behaviors. relationships as possible, the more
AI Best Practices All of these best practices—that
successful they will be.
2.5
powered by cutting-edge AI models former colleagues, and job changers.
from LinkedIn, Microsoft, and OpenAI.
Sales Navigator unlocks high-quality
conversations with the people that of sellers report that the total
matter, at scale. number of buyers in the decision-
74% making process has grown over the
The number of hours that sales
teams typically spend researching
Almost half of sellers are already last 2 years. buyers and their businesses before
using AI to perform tasks such
every meeting.
as researching accounts and
multithreading. Let’s see what AI-
(stat above) Base Sales Teams n=472. Q. How much time do you, or people on your
assisted selling looks like in the life of of sales teams say that they team, typically spend researching customers/prospects before meeting with them?
a seller. 55% will research decision-makers
themselves vs. using AI in the future
(stats to left) Base Sellers n=1,000. Q. How has the number of total buyers, including all
decision-makers, committee members, and other influencers, for the majority of your
clients/prospects changed over the past 2 years?
of sales teams say that they will Base Sellers n=1,000. Q. Looking ahead to the next 1 to 2 years, in your opinion will
each of the following tasks be done by AI, done by a person or done utilizing both AI
research buying committee
50% members and influencers
automation and a person?