TEST 20

PART 1
1.
(A) A man is _____________ a display of fruit.

(B) A man is ____________________ from a

cafeteria.

(C) A man is ________________ in a kitchen.

(D) A man is standing behind a _____________.

2. (A) The man is __________________________ on

a map.

(B) The man is __________________________.

(C) The woman is taping a sign _____________.

(D) The woman is _____________ from a drawer.

3.
(A) She's _____________ a trash bin.

(B) She has set a _____________ on a lawn.

(C) She has a rolled mat _____________.

(D) She's unpacking a _____________ near a

tree.
4.
(A) A man is _____________ a window.

(B) A woman is _____________ her bag.

(C) Some people are ______________________.

(D) Some people are _____________.

5.
(A) Sets of _____________ have been arranged
on napkins.

(B) _____________ have been placed on chairs.

(C) A tablecloth is _____________.

(D) There is a stack of books ________________.

6.
(A) A box is being loaded _____________.

(B) Some people are ______________________

of a box.

(C) _____________ have been piled on a desk.

(D) One of the people is _____________.

PART 2
7. ______________________ did you go to? 8. What’s ___________ to complete the survey?
(A) _____________. (A) The _______________ number.
(B) _____________ on Oak Ridge Road. (B) We have a _________________.
(C) _____________. (C) _____________.

9. __________________________ to move out of 10. When does _____________?

your apartment? (A) Yes, I showed her _____________.
(A) Move it _____________, please. (B) In _____________ row.
(B) At the end _____________. (C) It starts _____________.
(C) Here’s the _____________.

11. Who will be_______________________? 12. Why was your _________?

(A) Thomas has been ____________. (A) __________________ bad weather.
(B) The __________________. (B) We can reschedule the __________________.
(C) A _________ _________. (C) At the municipal _________.

13. Where are you planning to _____________? 14. __________________ the uniforms?
(A) Next _________. (A) You can _________ here.
(B) Yes, in the _____________. (B) Yes, we _____________ for work.
(C) Near the _________. (C) __________________ in Chicago.

15. ___________________ the vegetarian dinner 16. __________________ this order filled in
special. time?
(A) OK, I'll __________________ . (A) Would you like______________?
(B) _________ of limes. (B) Maria _________, too.
(C) Right by the _________. (C) We'll have to work ___________.

17. __________________ the gate code, or 18. Should we visit the warehouse _________
should I __________________? __________________?
(A) It was _________ painted. (A) I'll be at corporate ____________________.
(B) __________________. (B) Wow, that’s __________________!
(C) A _________ lease. (C) A __________________.

19. __________________ to come to the 20. Could you recommend a local ___________?
employee luncheon? (A) I’ll need your receipt to _________________.
(A) Yes, I’m __________________ to it. (B) Yes, the weather’s ______________________
(B) The largest __________________. ___________all week.
(C) A variety of _____________. (C) There’s a _______________ on Fourteenth
Street.
21. I have some documents here _____________ 22. Are you planning to ___________, or would
(A) It’s at ______________________. you like to ______________________ with you?
(B) I like ___________ too. (A) Yes, ______________________.
(C) All right, ______________________. (B) Just ____________________.
(C) __________________ get back to the office.

23. Is this carpet _________________ for the 24. You’re aware that it’s been _____________
room? since we’ve done inventory, _____________?
(A) I’ll ___________________ when I’m finished. (A) Can you ___________ to Victoria?
(B) I measured it ________________. (B) That bottle goes _______________.
(C) ___________________ is on River Street. (C) Yes, we're doing it ___________ _________.

25. I need to know ___________ ___________ 26. This computer is becoming ___________.
the exposition. (A) Please ___________.
(A) Try turning the valve ___________. (B) ___________ ___________.
(B) ______________ aren’t due until Friday. (C) Here, you can ___________.
(C) ___________ _________ at booth 215.

27. Do you know if these towels are __________ 28. __________________ these manuscripts to
___________? your editor?
(A) These ________ should be folded for display. (A) __________________ pages.
(B) ___________ ___________ by 80 percent. (B) __________________ them to her.
(C) There ___________ ____stitched on the edge. (C) I should’ve brought _______________.

29. __________________ Mr. Chen is back from 30. Where is Barbara's _________?
his business trip yet. (A) Some __________________, please.
(A) Yes, the __________________ is upstairs. (B) Oh, the sales team __________________.
(B) _________ check-out time was at noon. (C) A recent __________________.
(C) _____________ just yesterday at the
supermarket.

31. The stage entrance to the theater was

___________________________, wasn’t it?
(A) Oh, I ________________ that director’s work.
(B) Sure, I can ___________ the programs.
(C) I know they did some ___________ recently.
PART 3
32-34
W-Am Excuse me. I'm __________________ that 32. Where does the woman say she wants to
goes all the way to Tilden _________. go?
A. To an airport
M-Cn __________________will take you to the B. To a beach
Tilden Beach boardwalk. But you should know that C. To a hotel
this bus line __________________ at nine P.M. If D. To a fitness center
you want to stay later than that, you’ll need to find
another way back. 33. Who most likely is the man?
A. An auto mechanic
W-Am OK, thanks for letting me know. I'm actually B. A local musician
__________________ that will end around ten C. A security guard
PM., so I'll take a taxi home. D. A bus driver

34. Why will the woman return home late?

A. She is working overtime.
B. She has a flight delay.
C. She is attending a concert.
D. She is eating at a restaurant.

35-37
M-Au Gertrude, I’ve received a lot of _________ 35. Where do the speakers most likely work?
requests from tenants lately about their A. At an appliance manufacturer
appliances. It made me realize that the kitchen B. At a construction firm
appliances in the __________________ are pretty C. At a grocery store
old. D. At an apartment complex

W-Br I guess it's time to replace some... but I'll 36. What does the woman say she will review?
need to _______________________ to make sure A. A budget
there's __________________ for such a B. A contract
significant expense. C. A job posting
D. An instruction manual
M-Au OK, and I'll talk to the manager of the
appliance store this afternoon. Hopefully I can 37. What does the man hope to do this
__________________ for buying a large quantity afternoon?
of items from them. A. Schedule an interview
B. Arrange a discount
C. Make a delivery
D. Print some brochures
38-40
W-Am: Hi, Vinod. Thanks for stopping by my 38. Who most likely is the man?
office. __________________ a new client today? A. A flight attendant
They're interested in ____________ a software B. A sales representative
package. C. An event organizer
D. A repair technician
M-Au: Sure. But I thought that was supposed to be
Sameera's _________. 39. Why is Sameera unable to attend a meeting?
A. Her flight was canceled.
W-Am: It is, but her _______ from New York has B. Her car has broken down.
been _________, so she won't be able to come in C. She is on vacation.
today. Normally, as the sales manager, I would D. She is feeling sick.
take the meeting, but I have an urgent
___________ at that time. 40. What does the woman say the man should
do before a meeting?
M-Au: What time is the meeting? And is there A. Read some client information
anything I should know about the client? B. Prepare a contract
C. Make a dinner reservation
W-Am: It’s at three thirty in Conference Room B. D. Check some equipment
And please be sure to _________ that the
_________ works ahead of time. We've been
having trouble with it...

41-43
M-Cn: Zoya, I was just arranging the display of 41. Where do the speakers work?
spring _________ in the front window, and I A. At a clothing shop
noticed a bunch of ________________ being B. At a photography studio
brought in to the unit next to our ___________. C. At a travel agency
D. At a furniture store
W-Am: Really? Let me see... You're right! That
space has been _______ for so long... I wonder 42. Why does the man say, "Coffee shops need a
___________________________ is moving in. lot of tables and chairs"?
A. To request assistance
M-Cn: You know... Coffee shops need a lot of B. To correct an error
tables and chairs. C. To express disagreement
D. To make a guess
W-Am: That’s true. Do you think the _________
are inside? 43. What will the woman do next?
A. Process an online order
M-Cn: I only see employees from the moving B. Call the building's property manager
company... But I'm sure the movers wouldn’t be C. Meet some new neighbors
here on their own. D. Fix a broken piece of equipment

W-Am: Ok, then. Why don't you finish the display,

and I'll go __________________?
44-46
W-Am: Excuse me, the loading-dock _________ 44. Why does the man apologize?
_________ warehouse employees. Visitors are A. He used the wrong entrance.
supposed to use _______________. B. He is late for an appointment.
C. He forgot to bring identification.
M-Au: Oh. sorry, I'm here to see Mr. Suzuki. D. He lost an order number.
____________ for the E-Commerce Business
Weekly. I'm ________________ about your 45. What is the man’s job?
company’s order-fulfillment process. A. Delivery driver
B. Electrician
W-Am: Right, we're expecting you. Please go to C. Journalist
the ________________ at the front entrance. D. Security guard
You'll have to show your press credentials to get a
visitor ID. I'll meet you there in a few minutes and 46. Where does the woman direct the man to
take you to Mr. Suzuki's office. go?
A. To a conference room
B. To a security desk
C. To a construction site
D. To a loading dock

47-49
M-Cn: Hey, Janet, what a long day... We've had so 47. Where do the speakers most likely work?
many customers. The new Techno __________ A. At an advertising agency
____________ sure is selling well, isn't it? B. At an electronics shop
C. At a furniture store
W-Am: We've already sold out! We purchased 200 D. At an assembly plant
of them... I thought we'd be ___________. This is
great for business. 48. Why does the woman say, "We've already
sold out"?
M-Cn: Yeah, they really are popular... I wonder A. To ask for help
________________________ are buying this B. To refuse a request
tablet. C. To express agreement
D. To show concern
W-Am: I think it's because of all the ________
________________. Most of the reviews gave the 49. According to the woman, why is a product
tablet five stars out of five! popular?
A. It has good online reviews.
B. It has a lifetime warranty.
C. It is being advertised by celebrities.
D. It is being sold at a low price.
50-52 50. Why are the men at the store?
W-Br: Welcome to Gaduna's Outdoor Supplies. A. To return a defective item
Can I help you both? B. To purchase a gift
C. To publicize a festival
M-Cn: Hi! Our boss is ________ in a month, and D. To apply for a position
we'd like to get something to ___________ her.
51. What hobby is mentioned?
W-Br: OK. Is there something in particular you're A. Hiking
looking for? B. Swimming
C. Skiing
M-Au: Well... she's always said she wanted to D. Cycling
spend more time ________ when she retired. But
we’re not really sure what to get her. 52. What does the woman recommend?
A. Finalizing a schedule
W-Br: I see. I'd recommend ________________ to B. Consulting a return policy
our store. She’ll receive our newsletter and have C. Getting a membership
access to digital trail ________. Plus, she'll get a D. Downloading a map
ten percent discount on all of our merchandise.

53-55
M- Au: I'm glad our flight took off on schedule. 53. Why are the speakers traveling?
We'll be just in time to get to the ___________ A. To attend a conference
_____________. B. To train some employees
C. To meet a client
W-Br: I agree. I wouldn't want to be late to a D. To open a new business location
training session that we're supposed to lead!
54. What does the man say he will do during the
M-Au: Right. OK, I'll work on the ____________ flight?
____________ during the flight then. They're A. Update a travel itinerary
almost ready, but I need to make the changes we B. Edit some presentation slides
discussed yesterday. C. Proofread a contract
D. Review some resumes
W-Br: Great. So when we land, should we head
straight to the ________________? 55. What will the speakers most likely do when
they land?
M-Au: (55) Probably. I would've liked to drop my A. Check in to a hotel
luggage off _______ first, but that would take too B. Eat at a restaurant
long. C. Board another flight
D. Go to an office building
56-58
M-Cn: Dolores from Maintenance is here ______ 56. Where most likely are the speakers?
_________ in the waiting area. A. In a computer store
B. In a recording studio
M-Au: Great! The ________ need to be able to see C. In a medical clinic
when they fill out their ______________. D. In an electrical supply shop

M-Cn: Oh, she's coming over. Maybe we should 57. What are the speakers mainly discussing?
ask her to look at the sink in Examination Room A. A work schedule
One. B. A recent illness
C. Some pricing options
M-Au: Good idea. D. Some maintenance problems

W-Am: Hi, there. The ________________ now. Let 58. What does the woman say the men should
me know if they go off again. do?
A. Contact a manager
M-Au: Thanks. Could you also _______________ B. Complete a form
in Examination Room One? It leaks every time the C. Pay a bill
doctors wash their hands. D. Provide some identification

W-Am: I only handle electrical issues. You’ll have

to fill out another maintenance _____________,
but a plumber can probably come later today.

59-61 59. What type of business do the speakers most

W-Am: Akira, have you seen the recent increases likely operate?
in shipping expenses? A. A cooking school
B. A kitchen supply store
M-Cn: Yeah, ________________ are becoming C. A dairy farm
expensive to import. But our ________ are made D. A specialty bakery
with imported specialty flour and butter. And
customers love them. 60. How does the woman want to reduce
expenses?
W-Am: I know, but l'd rather reduce our expenses A. By relocating a business
than increase our prices. I think we should look for B. By shortening operating hours
_______________________that offer similar C. By using local suppliers
ingredients for less. D. By purchasing in bulk

M-Cn: It's an option, but we'll have to test all of 61. What is the man concerned about?
the recipes. I'm worried that using different A. A change may affect product quality.
ingredients will ________________. We need to B. A new recipe has not been successful.
make sure we're still producing the ________ C. An ingredient is no longer being sold.
baked goods that our customers expect. D. A competing business is expanding.
62-64
M-Cn: Hi, Elise. Good news—the last of the parts
for the wind turbine have ________.

W-Br: Great! Now we can start ____________

them to the designated site in Bloomington on
Tuesday.

M-Cn: Well, I'm meeting tomorrow with _______

_________ to discuss temporarily closing down
part of the road while we ________________.

W-Br: OK. The foundation is already installed at

the site, right? So let's send ________________ 62. What are the speakers mainly discussing?
part next. A. An inspection of a facility
B. Transportation of some parts
M-Cn: Exactly. That way we'll only need the road C. A revised government policy
closed for a day. I'll let you know when we get D. Some upcoming road construction
approval so you can schedule the drivers.
63. What does the man say he will do
tomorrow?
A. Calculate a distance
B. Adjust a budget
C. Talk to local officials
D. Print a permit

64. Look at the graphic. According to the

speakers, what will be shipped next?
A. The engine case
B. The tower
C. The foundation
D. The blades
65-67
W-Am: Hey, Jerome. We're hosting the ________
_______________ this weekend. You're in charge
of filming the presentations in the auditorium,
right?

M-Au: Yes. And the conference organizers asked

me to ________________________________.
Here's the new layout.
65. What event are the speakers preparing for?
W-Am: Do you have enough people to handle
A. A professional conference
that?
B. A political debate
C. An awards ceremony
M-Au: All set. I have people for the positions at the
D. A musical concert
sides of the auditorium and the one near the
stage. I want to run the camera ____________of
66. What was the man asked to do?
the auditorium myself.
A. Collect tickets
B. Leave empty rows near the stage
C. Set up some extra equipment
D. Pass out programs

67. Look at the graphic. Where will the man

most likely be working during the event?
A. At Position 1
B. At Position 2
C. At Position 3
D. At Position 4
68-70
W-Br: Since our meetings with the clients don't
start until tomorrow, where should we take them
this afternoon? They said they're interested in
________________________.

M-Au: But it's Monday. The museums are all

closed today. l still have some ___________ 68. What does the woman say about the clients?
_____________ of the city... How about that? A. Their flight was delayed.
B. Their contract has not been signed.
W-Br: Actually, the weather’s nice. Maybe we C. They prefer to try a seafood restaurant.
could rent bikes. Here, look at this _________ D. They want to visit museums.
_______ application. It has a list of the closest
locations of the rental stations and how many 69. What does the man suggest doing?
bicycles are available. A. Updating an event calendar
B. Trying some local food
M-Au: Oh, great. Let’s see— we'll need _______. C. Taking a bus tour
Based on the app, it seems only one station near D. Making reservations
here has enough available bikes.
70. Look at the graphic. Which location will the
speakers go to?
A. 65 Elm St.
B. 2 Peach St.
C. 41 Ames Ave.
D. 7 Edson Rd.
PART 4
71-73
71. Where does the speaker most likely work?
M-Au: Hello, this is Max from Priceright Graphics.
A. At a bank
(71) I'm calling to inform you that your ________ B. At an electronics store
C. At a printshop
________ is ready for pickup. You can come to our
D. At a museum
store anytime during our regular ________
72. What does the speaker say he has e-mailed?
________, between nine A.M. and five P.M. The
A. An invoice
itemized ______ you requested has been sent to B. A brochure
C. A trade—show calendar
you by e-mail. If you have the time, we would
D. A reference letter
appreciate it if you could ________________
73. What does the speaker ask the listener to do
about our service on our Web site. Thanks for your
on a Web site?
business. A. Sign a document
B. Fill out a survey
C. Submit an application
D. Register for a class

74-76
74. Who is the intended audience for the
W-Am: Hi, everyone. I just need all of the prep
announcement?
________ to listen for a second. Our restaurant's A. Cooks
B. Customers
received a few ________________. Apparently,
C. Waiters
the sliced __________ that go in our chef's D. Hosts
________ have been brown and too soft. This is
75. Which menu item does the speaker
unacceptable. So cooks, remember that we do not mention?
A. A soup
use vegetables that are more than a day old. We
B. A salad
can't serve poor quality salads at our restaurant. C. A main course
D. A dessert
Mark, please _____________ the bin of cut
vegetables and throw out any that aren't fresh. 76. What does the speaker ask Mark to do?
A. Sort through some food items
B. Apologize to a customer
C. Stay for a later shift
D. Clean some dishes
77-79
W-Br: All right everyone, that concludes our group 77. What is the focus of the workshop?
A. Interviewing techniques
training on ____________________ from us here
B. Leadership skills
at Danley Career Coaching. I heard some very C. Collecting consumer feedback
D. Time—management tips
good responses from many of you during our
________________. And remember, you can 78. What should the listeners do at home?
A. Create a schedule
access the _________________ of your practice
B. Work on a résumé
interview online. It's complimentary from our C. Read some articles
D. Watch a video
company. Please watch it when you get home so
that you can think about the principles we talked 79. Why does the speaker say, "Kenta has
worked here for over twenty years”?
about today. Also, if you're _________________
A. To announce Kenta's retirement
__________ for one-on-one coaching, Kenta has B. To explain Kenta's promotion
C. To recommend Kenta's services
worked here for over twenty years.
D. To agree with Kenta's opinion

80-82
M-Au: Good afternoon, and welcome to Radio 80. What type of event is taking place this
evening?
Five local news. Crowds have already started
A. A holiday parade
gathering near the Millvale _________ for this B. An arts fair
C. A music concert
evening's championship _____________. Sports
D. A sports competition
fans are very excited about this match because it's
81. What does the speaker advise the listeners
the first time in ten years that the Millvale team
to do?
has made it to the championship. If you're going A. Save their tickets
B. Take public transportation
to the game, you can expect ___________ on
C. Bring a camera
roads around the stadium, so you should consider D. Arrive early
taking __________________. Transit Authority is
82. What will the listeners hear next?
running extra buses all evening. And now, let's see A. A celebrity speech
B. A weather report
___________________________ to expect.
C. A new song
Here's Samantha with the forecast. D. A business update
83-85
W-Am: Hi, Ms. Farrell. It's Bonnie Wolfberg from 83. What does the listener want help with?
A. Completing a building design
Goodlane Real Estate returning your call. I
B. Planning a grand opening
understand you're interested in putting ________ C. Selling a home
D. Purchasing furniture
_______________ next month, and I'd be happy
to help you with that. The first step of this process 84. What does the speaker say she will do first?
A. Get city approval
is for me to __________________. After the
B. Contact a bank
_______, I can give you an idea of the price you C. Submit a payment
D. Visit a property
could potentially get for your home. We have a list
of buyers __________________ in your area and 85. Why is the speaker unable to meet until next
week?
could probably make a sale relatively quickly.
A. She will be out of town.
Unfortunately, I'm __________________ tonight B. She is busy with another client.
C. Her car is being repaired.
to go on vacation, so I won't be able to meet with
D. Her house is being renovated.
you until next week. I hope that's all right.

86-88
M-Cn: OK, ________________ this morning, I'd 86. Who most likely is the speaker?
A. A health inspector
like to _______________ about a couple of things.
B. A store supervisor
First-the break room. A lot of staff have been C. A maintenance worker
D. An interior decorator
leaving __________________ like coats, shoes,
and bags in the break room for long periods of 87. What does the speaker ask the listeners to
do?
time. Keep in mind that everyone working here
A. Send accurate time sheets
uses the break room, and it ought to be B. Save important documents
C. Recommend a job candidate
_________________ and clean. So, if you put any
D. Keep an area neat
personal belongings in there, please take them
88. What does the speaker imply when he says,
with you at the end of your shift. There was one
"the store's opening in a few minutes"?
_____________, but, uh, the store's opening in a A. Customers should be patient.
B. Employees should work quickly.
few minutes. Thanks.
C. A schedule was changed.
D. A meeting is ending.
89-91
M-Au: Thanks for joining us today on a tour of our 89. Who is Martina Santos?
A. A reporter
newest _____________. This exhibit features the
B. An architect
works of Martina Santos, who _________ making C. An artist
D. A gardener
mosaics. Each of her mosaics is crafted from
hundreds of small, colored tiles. As you'll notice, 90. According to the speaker, what is Martina
Santos' source of inspiration?
the subjects of ___________are plants and
A. Travel
animals. That's because Ms. Santos draws her B. Nature
C. History
inspiration __________________. OK, let's get
D. Music
started. While we walk through the exhibit, I'll
91. What does the speaker say the listeners can
provide you with some information on each
receive at the front desk?
mosaic. And at the end of our tour, we'll stop at A. Some tickets
B. Some headphones
the front desk, where you can pick up a _______
C. A receipt
___________ with images of Ms. Santos’ most D. A postcard
famous works of art.

92-94
W-Br: Thanks everyone for coming to Alina’s 92. What event is taking place?
A. A product launch
_______________. I know I speak for the entire
B. A going-away party
marketing department here at Kushing Cosmetics C. An awards ceremony
D. An anniversary celebration
when I say we'll miss working with her. We all
appreciate her positive attitude and ability to 93. Why does the speaker say, "sales of our new
cosmetics line increased by ten percent"?
__________________ needs. She was only
A. To request additional staff
_________________, and during that time sales of B. To express disappointment
C. To recognize an accomplishment
our new cosmetics line increased by ten percent!
D. To describe a new advertising strategy
Fortunately, she’s not leaving the company but
94. According to the speaker, what is Alina going
just _______________________ branch office, so
to do?
we'll be able to keep in touch. Best of luck, Alina. A. Transfer to another location
B. Buy a house
C. Start a new business
D. Write a book
95-97
W-Am: Let's briefly discuss our progress in
developing our new handheld G-Tech video game
device. We had __________________ from other
departments test out the prototype, so let's look
at the results. Most of them really liked the
_____________. Hmm... we won't be able to
change the weight of the device at this point. But 95. According to the speaker, where did the
feedback come from?
look at this other feature: only _______________
A. A trade magazine review
liked it. So that's what I want our team to work B. A board member
C. A group of employees
on—l know we can do better. Please, _________
D. A marketing research firm
_________ by the end of the week. We'll have a
96. Look at the graphic. Which feature will the
_______________ session on Monday to make a
listeners work on?
final decision. A. Appearance
B. Processing speed
C. Sound quality
D. Weight

97. What does the speaker ask the listeners to

do by the end of the week?
A. Talk to their managers
B. Suggest some ideas
C. Revise some documentation
D. Approve some specifications
98-100
M-Cn: Welcome to our fifth annual company
retreat here at Bankbury Nature Preserve. This
morning we'll start with some hiking. There are
four trails to choose from, but (98) I highly
recommend going out to the _______________.
You'll get a great view of the entire nature
preserve from up there, and it's a nice spot to stop 98. Look at the graphic. Which trail does the
speaker recommend?
for lunch. Now, don't forget that we'll be meeting A. Yellow
at the Wildflower Garden at three P.M. for some B. Blue
C. Red
________________________, so please make D. Green
sure to leave enough time to hike over there.
99. According to the speaker, what will happen
Before we split into our groups, I'm going to come at 3:00 P.M.?
around and hand out __________ ________. A. The bus will leave the parking area.
B. Some team events will begin.
C. A photograph will be taken.
D. A park ranger will give a lecture.

100. What does the speaker say he will do next?

A. Lead a hike
B. Meet with the company director
C. Distribute some beverages
D. Go to the visitor center