Digital India

Digital India is a flagship programme of the Government of India with a vision to transform
India into a digitally empowered society and knowledge economy.
E-governance initiatives in India took a broader dimension in the mid 1990s for wider sectoral
applications with emphasis on citizen-centric services. The major ICT initiatives of the
Government included, inter alia, some major projects, such as railway computerization, land
record computerisation etc., which focused mainly on the development of information systems.
Later on, many states started ambitious individual e-governance projects aimed at providing
electronic services to citizens.
Though these e-governance projects were citizen-centric, they could make less than the desired
impact due to their limited features. The isolated and less interactive systems revealed major gaps
that were thwarting the successful adoption of e-governance along the entire spectrum of
governance. They clearly pointed towards the need for a more comprehensive planning and
implementation for the infrastructure required to be put in place, interoperability issues to be
addressed etc., to establish a more connected government.
e-Kranti : National e-Governance Plan 2.0
The national level e-governance programme called National e-Governance Plan (NeGP) was
initiaited in 2006. There were 31 Mission Mode Projects under National e-Governance Plan
covering a wide range of domains viz. agriculture, land records, health, education, passports,
police, courts, municipalities, commercial taxes and treasuries etc. 24 Mission Mode Projects have
been implemented and started delivering either full or partial range of envisaged services.
Considering the shortcomings in National e-Governance Plan that included lack of integration
amongst Government applications and databases, low degree of government process re-
engineering, scope for leveraging emerging technologies like mobile and cloud etc., the
Government of India approved e-Kranti programme with the vision of “Transforming e-
Governance for Transforming Governance”.
All new and ongoing egovernance projects as well as the existing projects, which are being
revamped, should now follow the key principles of e-Kranti namely ‘Transformation and not
Translation’, ‘Integrated Services and not Individual Services’, ‘Government Process
Reengineering (GPR) to be mandatory in every MMP’, ‘ICT Infrastructure on Demand’, ‘Cloud
by Default’, ‘Mobile First’, ‘Fast Tracking Approvals’, ‘Mandating Standards and Protocols’,
‘Language Localization’, ‘National GIS (Geo-Spatial Information System)’, ‘Security and
Electronic Data Preservation’.
The portfolio of Mission Mode Projects has increased from 31 to 44 MMPs. Many new social
sector projects namely Women and Child Development, Social Benefits, Financial Inclusion,
Urban Governance eBhasha etc., have been added as new MMPs under e-Kranti.
Vision of Digital India
The vision of Digital India programme is to transform India into a digitally empowered society
and knowledge economy.
Vision Areas of Digital India
The Digital India programme is centred on three key vision areas:
Digital Infrastructure as a Core Utility to Every Citizen
 Availability of high speed internet as a core utility for delivery of services to citizens
 Cradle to grave digital identity that is unique, lifelong, online and authenticable to every citizen
 Mobile phone & bank account enabling citizen participation in digital & financial space
 Easy access to a Common Service Centre
 Shareable private space on a public cloud
 Safe and secure cyber-space

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Governance & Services on Demand
 Seamlessly integrated services across departments or jurisdictions
 Availability of services in real time from online & mobile platforms
 All citizen entitlements to be portable and available on the cloud
 Digitally transformed services for improving ease of doing business
 Making financial transactions electronic & cashless
 Leveraging Geospatial Information Systems (GIS) for decision support systems & development

Digital Empowerment of Citizens

 Universal digital literacy
 Universally accessible digital resources
 Availability of digital resources / services in Indian languages
 Collaborative digital platforms for participative governance
 Citizens not required to physically submit Govt. documents /

Digital Infrastructure as a Core Utility to Every Citizen

 Availability of high speed internet as a core utility for delivery of services to citizens
 Cradle to grave digital identity that is unique, lifelong, online and authenticable to every citizen
 Mobile phone & bank account enabling citizen participation in digital & financial space
 Easy access to a Common Service Centre
 Shareable private space on a public cloud
 Safe and secure cyber-space
Governance & Services on Demand
 Seamlessly integrated services across departments or jurisdictions
 Availability of services in real time from online & mobile platforms
 All citizen entitlements to be portable and available on the cloud
 Digitally transformed services for improving ease of doing business
 Making financial transactions electronic & cashless
 Leveraging Geospatial Information Systems (GIS) for decision support systems & development
Digital Empowerment of Citizens
 Universal digital literacy
 Universally accessible digital resources
 Availability of digital resources / services in Indian languages
 Collaborative digital platforms for participative governance
 Citizens not required to physically submit Govt. documents / certificates

Vision Area 1: Digital infrastructure as a utility to every citizen infrastructure

A well connected nation is a prerequisite to a well served nation. Once the remotest of the Indian
villagers are digitally connected through broadband and high speed internet, then delivery of
electronic government services to every citizen, targeted social benefits, and financial inclusion
can be achieved in reality. One of the key areas on which the vision of Digital India is centred is
“digital infrastructure as a utility to every citizen”.
A key component under this vision is high speed internet as a core utility to facilitate online
delivery of various services. It is planned to set up enabling infrastructure for digital identity,
financial inclusion and ensure easy availability of common services centres. It is also proposed to
provide citizens with “digital lockers” which would be sharable private spaces on a public cloud,
and where documents issued by Government departments and agencies could be stored for easy
online access. It is also planned to ensure that the cyberspace is made safe and secure

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High-speed internet as a core utility

Information and communication technologies (ICTs) have the potential of not only bridging the
great digital divide in the country (in terms of easy and effective access to ICTs) but also of
positively contributing to the growth of the economy, employment and productivity.
The emphasis is on providing high speed internet connectivity across the length and breadth of the
country by deploying ICT infrastructure, optical fibre, and last-mile connectivity options offered
by wireless technologies in a manner that is affordable, reliable and competitive.

The plan of action and timelines are as follows:

Focus Area Intended Outcome

Broadband for rural areas Coverage for 2,50,000 Gram Panchayats (GPs) by 2016-17
Virtual Network Operators for service delivery;
Broadband for urban areas Mandatory communication infrastructure in new urban settlements
and buildings
Integration of all core ICT infrastructure built under National e-
National Information Governance Plan (NeGP) for greater efficiency and synergy;
Infrastructure
Nationwide coverage by March 2017
Universal access to mobile Greater network penetration;
connectivity Coverage for 55,619 uncovered villages by 2018
Coverage for 2,50,000 GPs by 2016-17 through Common Services
Public Internet Access Centers (CSCs);
Programme under National
Recasting of 1,50,000 post offices as multi-service centres by
Rural Internet Mission
2015-16

Cradle-to-grave digital identity

The ideal identity is one that is unique, singularly sufficient, robust enough to disallow duplicate
and fake records, easily and digitally authenticable in an inexpensive manner, and lifelong.
Aadhaar, a 12-digit individual identification number issued by the Unique Identification Authority
of India (UIDAI) on behalf of the Government of India, meets these requirements. It is essentially
a paperless online anytime-anywhere identity assigned to a resident to cover his/her entire
lifetime. The verification of identity is done online with the help of authentication devices which
connect to UIDAI’s Central Identity Repository and return a ‘yes’ or ‘no’ response to the basic
query, “Is the person who he/she claims to be?”, based on the demographic and biometric data
available with UIDAI. Aadhaar can be used by any application which needs to establish the
identity of a resident and/or provide secure access for the resident to services/benefits/entitlements
offered by the application.
DeitY conducted a consultation workshop with various stakeholders in October 2014 to
brainstorm on various aspects of how mobile phones can be used as instruments for electronic
authentication of individuals’ identities. The key outcome of the workshop and further
deliberations was that “digital identity” should imply enabling mobility while establishing a
person’s identity. For usage of mobile as an instrument of digital identity, three possible mobile
identity solutions emerged: (1) mobile number linked with Aadhaar; (2) mobile with digital
signatures; and (3) Mobile with voice biometrics (either standalone, or linked to mobile number).
Work is underway to implement the most efficient and effective solution to enable citizens to
enjoy the benefits of a mobile-linked cradle-to-grave digital identity.

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Participation in digital & financial space through mobiles & banking

Indian telecom sector is the world’s fastest growing telecom sector. The massive and growing
penetration of mobile phones in India, especially in rural areas, provides a ready and widespread
base for access to and delivery of public services electronically. Data access through mobiles
continues to gain popularity, and as on date, around 80 per cent of internet users in India access
internet through mobile devices. This holds great promise and potential for e-governance in
general and digital-cum-financial inclusion in particular.
In the mobile space, DeitY has launched Mobile Seva, a revolutionary whole-of-government
mobile governance initiative, enabling government departments and agencies across the nation to
deliver public services to citizens and businesses through mobile devices across various mobile-
based channels such as SMS, USSD, mobile apps, and voice/ IVRS.
In the financial space, DeitY has collaborated with NSDL Database Management Limited
(NDML) for providing PayGov, a centralized platform for facilitating all government departments
and services to collect online payments from citizens for public services. PayGov offers an end-to-
end transactional experience for citizens who can opt from various payment options such as Net
Banking (65+ banks), debit cards, credit cards, cash cards/ prepaid cards/ wallets, and NEFT/
RTGS, etc.
The 'Pradhan Mantri Jan-Dhan Yojana' has been launched as a national mission encompassing an
integrated approach to bring about comprehensive financial inclusion of all the households in the
country. The plan envisages universal access to banking facilities with at least one basic banking
account per household, financial literacy, access to credit, insurance and pension facility. It also
envisages channeling all government benefits to the beneficiaries’ bank accounts.
A special track on “mobile as an instrument of financial inclusion” was organized during the
mobile identity brainstorming consultation workshop conducted at DeitY in October 2014. The
workshop and further deliberations brought to fore that the extensive distribution networks of
telecom service providers as well as the actual coverage and connectivity provided by them have
the potential of addressing the challenges facing smooth functioning of banking services in rural
areas, such as availability of power, cash management, security and adequacy of cash-in/cash-out
points. Mobiles can serve as a viable and effective complementary channel for financial inclusion.

Easy access to a Common Service Centre (CSC)

Implemented under the NeGP formulated by DeitY, the CSCs are ICT-enabled front-end service
delivery points (kiosks) at the village level for delivery of government, financial, social and
private sector services in the areas of agriculture, health, education, entertainment, banking,
insurance, pension, utility payments, etc.
CSCs operate within a public-private-partnership (PPP) model and a 3-tier structure consisting of
the CSC operator (known as the Village Level Entrepreneur or VLE), the Service Centre Agency
(SCA) for establishing CSCs in a zone consisting of a few districts, and a State Designated
Agency (SDA) for managing the implementation in the State. CSCs enable government, private
and social sector organizations to align their social and commercial goals for the benefit of the
rural population in the remotest corners of the country through a combination of IT-based as well
as non-IT-based services.
The initial target was to establish 1,00,000 CSCs in 6,00,000 villages in the ratio of one CSC for
every 6 villages. As on date, more than 1,37,000 CSCs are operational across the country. Under
the proposed CSC 2.0 programme, it is planned to increase the number of CSCs to 2,50,000
(covering all panchayats) to facilitate easier access to CSCs for the citizens.
What is in it for the citizens?
Current scenario for a villager without easy access to a CSC
 Inadequate access to government services and internet.

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Changed scenario

 Internet connectivity is available through the CSC.

 The neighbourhood CSC is a convenient and friendly place to know and avail G2C services,
banking services (including loans) and also to learn about suitable agricultural practices.
 Several B2C services are available too in the CSC.
 Family members can learn computer skills at the CSC and also undergo vocational trainings for
better family income.
Shareable private space on a public cloud

Easy and authentication-based access to a digital locker, i.e. a shareable private space on a public
cloud, can greatly facilitate paperless transactions. Citizens can digitally store Government-issued
digital documents and certificates and share them with various agencies without having to submit
or send physical documents or copies.

Digital Locker to Citizens – A Game Changer

Current Scenario:

 Citizens need to submit paper documents to avail government services.

How Digital India initiative will impact:

 Government of India would provide a digital private space, i.e. Digital Locker, to every
citizen.
 The ‘Digital Locker’ would enable citizens to securely store all their important documents
and credential.
 The electronic documents can be shared with public agencies or others without the need to
physically submit them.
 Such a ‘digital locker’ will greatly improve citizen convenience and usher in paperless
transactions across the entire ecosystem of public services.
 In a situation of disaster, e.g. flood, storm, fire, etc, when citizens may loose paper
documents, documents in the digital repository would be accessible for them anytime,
anywhere to avail government or private services.

The digital locker would have a collection of repositories (digital repository) for issuing
authorities (issuer) to upload their documents (electronic document) in a standard format. Personal
locker provided to citizens would also act as a platform for storing the links (termed as Document
URI) for accessing the documents directly from these repositories. This platform would enable the
citizens to securely share their documents with the service providers who can also directly access
public documents from the issuing authority through an authenticated route.
To accelerate the delivery of cloud-based services, DeitY has launched the MeghRaj Cloud
initiative. This would comprise several central and state clouds built on existing or new
(augmented) infrastructure, following a set of common protocols, guidelines and standards issued
by Government of India. DeitY has also issued two policy reports, “GI Cloud Strategic Direction
Paper” and “GI Cloud Adoption and Implementation Roadmap” for encouraging adoption of
cloud based services.

Vision Area 2: Governance and services on demand

Over the years, a large number of initiatives have been undertaken by various State Governments
and Central Ministries to usher in an era of e-governance. Sustained efforts have been made at
multiple levels to improve the delivery of public services and simplify the process of accessing
them. E-governance in India has steadily evolved from computerization of Government
Departments to initiatives that encapsulate the finer points of Governance, such as citizen
centricity, service orientation and transparency.

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The National e-Governance Plan (NeGP) was approved in 2006 to take a holistic view of e-
governance initiatives across the country, integrating them into a collective vision. Around this
idea, a massive countrywide infrastructure reaching down to the remotest of villages is being
developed, and large-scale digitization of records is taking place to enable easy and reliable access
over the internet. The ultimate objective was to make all government services accessible to the
common man in his locality, through common service delivery outlets, and ensure efficiency,
transparency, and reliability of such services at affordable costs to realise the basic needs of the
common man".
Six elements are crucial for ensuring that governance and services are made available on demand
to all citizens and other stakeholders in the country.

Seamlessly integrated services across departments or jurisdictions

Access to some services often also involves documents, approvals and clearances from authorities
outside the department/ jurisdiction providing the service. Today, the focus is on providing single-
window access to such services so that the citizens and businesses save time and effort across
multiple departments or jurisdictions concerned. This is exemplified by the e-Biz and e-Trade
projects under the NeGP. In order to provide integrated services, DeitY has notified e-governance
standards (available at [Link] Further, Open API and Open Source
policies are also being finalized by DeitY. The API policy sets out the Government’s approach on
the use of open APIs to promote software interoperability for all e-governance applications and
systems and provide access to data & services for promoting participation of citizens and other
stakeholders. Also, common platforms like MeghRaj Cloud Platform, Mobile Seva, PayGov and
eSangam have been established by DeitY for the Departments and States for the purposes of
interoperable and integrated services.
Services available in real time from online & mobile platforms
The focus today is on designing e-Governance applications in such a way that the related
information, services and grievance-handling mechanism are accessible online on a real time basis
and across all types of access devices such as desktop computers, laptops, tablets, mobiles, etc.
To ensure provisioning of high speed broadband connectivity at panchayat level, the National
Optical Fibre Network (NOFN) project is being implemented by the Department of
Telecommunications (DoT). This aims to resolve the connectivity issues by taking gigabit fibre to
all the panchayats in the country.
The Mobile Seva project of DeitY is a highly successful project that provides a common national
platform to all Government departments and agencies at the central, state and local levels for
providing mobile based services and mobile apps. Over 1900 government departments and
agencies across the country are using the mobile platform for mobile enabled services. This
initiative has won the 2014 United Nations Public Service Award. Mobile Seva is a winner at
United Nations Public Service Awards (2014) under the category “Promoting Whole-of-
Government Approaches in the Information Age”. It is the only winner from India in 2014.

Changing the Life of Citizens through Internet & Mobile connectivity

Current scenario:
 Difficulty in availing government services due to lack of internet connectivity.
Changed scenario:
 Use of mobile phone or laptop would help in checking the status of entitlements, bank
account details, etc.
 Access to internet and focus on digital literacy will also help citizens aspire for better jobs
and improved quality of life.
 Text books will be available in the form of e-books which can be downloaded on laptops.
 Citizens may avail government and private services from home by accessing the software
applications through internet.

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All citizen entitlements to be portable and available on the cloud

The flexibility, agility, cost effectiveness and transparency offered by the cloud technologies
should be considered while designing and hosting of applications. In order to utilize and harness
the benefits of Cloud Computing, Government of India has embarked upon an ambitious initiative
– “GI Cloud” which has been named as ‘MeghRaj’. The focus of this initiative is to accelerate
delivery of e-services in the country while optimizing ICT spending of the Government.

The cloud platform can host online repositories for all possible entitlements thereby providing a
single source of truth. This includes areas like Public Distribution System, BPL entitlements,
social sector benefits, LPG and other subsidies, etc. The platform can enable automated
registration, maintenance and delivery of citizen entitlements under several government schemes.
This will provide delivery for these entitlements on an anywhere, anytime basis. A citizen moving
to a new place shall not lose his/her entitlements and will not have to go through a lengthy process
to register and supply documents afresh to continue getting the benefits. The plan is to leverage
the cloud platform for addressing the portability issue towards ensuring continuity of citizen
entitlements across the entire country.
A major milestone was achieved in October 2014 with the launch of provident fund portability
through the Universal Account Number (UAN). Employees now need not worry about
transferring the funds lying in their provident fund accounts when they change their locations.

Digitally transformed services for improving ease of doing business

Starting a business, dealing with construction permits, getting electricity, registering property,
getting credit, protecting investors, paying taxes, trading across borders, enforcing contracts,
resolving insolvency and other clearances etc. are the various experiences that define how easy or
difficult it is to do business in a country. Government services for businesses shall be digitally
transformed for improving Ease of Doing Business in the country.
The existing MMPs under the NeGP shall be strengthened using latest tools and technologies:

 The e-Biz project provides integrated services across various central and state
departments/ agencies through a single window mechanism to all businesses and investors
for setting up a commercial enterprise.
 The ‘MCA21’ MMP aims at providing electronic services for statutory requirements and
other business related services.
 The e-Trade MMP facilitates foreign trade in India by promoting effective and efficient
delivery of services by various regulatory/ facilitating agencies involved in foreign trade,
to enable traders to avail online services from these agencies.
Making financial transactions electronic & cashless
Electronic payments and fund transfers have the advantage of targeted and direct delivery to the
intended beneficiaries without the involvement of middlemen who may otherwise subvert the
system. Similarly, online mechanisms for payment of fees for certain public services offer a
transparent, friendly and expeditious channel to citizens for payments. All financial transactions
above a threshold shall be made electronic & cashless.
DeitY has created PayGov India as a centralized payment gateway for all Government
Departments and agencies in the country. It is operated and maintained by NSDL Database
Management Ltd (NDML), a wholly owned subsidiary of National Securities Depository Limited
(NSDL).
PayGov India is securely integrated with National and State Service Delivery Gateways (NSDG
and SSDG) to enable sharing of information across databases for efficient service delivery, and
also with the Mobile Services Delivery Gateway (MSDG) under Mobile Seva. The citizens can
choose from a host of e-payment options such as Net banking, credit card, debit card, prepaid/
cash card/ wallet, Immediate Payment Service (IMPS) and mobile wallet.

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Leveraging Geospatial Information System (GIS) for decision support systems &
development

Various government services can be offered in a better way by proper use of GIS technology in
the e-governance applications. National Geospatial Information System (NGIS) is being
implemented to integrate geo-spatial data available with a number of organizations such as Survey
of India, National Informatics Centre (NIC), NRSA and Ministry of Earth Sciences (MoES) to
develop a GIS platform for e-Governance applications.

This GIS platform will be leveraged as a service for the benefit of various mission mode projects
and other e-governance initiatives. NGIS can also be leveraged for monitoring the physical
progress of projects, disaster management and specialized needs of public safety agencies.

Vision Area 3: Digital empowerment of citizens

Digital connectivity is a great leveller. Cutting across demographic and socio-economic segments,
Indians are increasingly connecting and communicating with each other through mobile phones
and computers riding on digital networks. The Digital India programme itself promises to
transform India into a digitally empowered society by focusing on digital literacy, digital
resources, and collaborative digital platforms. This also places emphasis on universal digital
literacy and availability of digital resources/services in Indian languages.

Universal Digital Literacy

Digital literacy assumes paramount importance at an individual level for truly and fully leveraging
the potential the Digital India programme. It provides the citizens the ability to fully exploit the
digital technologies to empower themselves. It helps them seek better livelihood opportunities and
become economically secure.

The focus today is on making at least one person e-literate in every household. Core ICT
infrastructure set up by the central and state governments, such as CSCs, can play a critical role in
taking digital literacy to the remotest locations of the country. To ensure that all panchayats in the
country have high-speed connectivity, the Department of Telecom (DoT) has established Bharat
Broadband Network Ltd. (BBNL) to roll out the National Optical Fiber Network (NOFN). BBNL
will lay out the optic fiber cable terminating in each of the 2,50,000 gram panchayats in the
country, providing 100 Mbps link to be used as information highway by all the stakeholders to
ensure that digital inclusion reaches all villages across the country. This will ensure digitization
and connectivity of the local institutions, such as panchayat office, schools, health centres,
libraries, etc. The industry has also come forward to support the e-literacy goal through the
National Digital Literacy Mission.
National Institute of Electronics and Information Technology (NIELIT), an autonomous society
under DeitY, has identified more than 5000 facilitation centres across the country for training on
courses which will equip a person to undertake e-Governance transactions through computers and
other basic activities, like e-mail, browsing the internet, etc. NIELIT has also signed MoUs with
industry partners towards jointly conducting courses and online examinations on digital literacy.

Universally accessible digital resources

Digital resources are truly universally accessible when they are easily available and navigable
everywhere and by everyone. Open resources have the advantage of being widely and
inexpensively available and also being widely usable and customizable. Digital resources created
or implemented along these lines can be accessed everywhere compared to resources developed
from proprietary systems. Owner departments and agencies have the responsibility of ensuring
that their digital resources are of high quality so that access and customization are not
problematic.

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Universally Accessible Digital Resources: Making government documents accessible to
citizens anytime, anywhere!
Current scenario:
 Government documents are not easily accessible.
Changed scenario:
 Citizen related documents would be available electronically.
 Government departments may access the documents issued by collateral government
agencies.
 Documents issued to the citizens would be available to them anywhere anytime, in a
standard format which can be shared with an authorized entity.
 The documents may be available in local language as well.
 Documents would be accessible to citizens through web portals and mobile applications.
The National Data Sharing and Accessibility Policy (NDSAP) requires government organizations
to proactively release their datasets in an open format. Implementation of NDSAP in India is
being done by NIC, an agency of DeitY, through the Open Government Platform for India
([Link] which provides a single point access to all the open-format datasets published
by different government departments. DeitY is also formulating a policy on open APIs to make all
the data and information provided by government organizations open and machine readable,
which can then be consumed by other e-governance applications/ systems and the public. DeitY is
responsible for setting up the API standards and designing a gateway for seamless sharing of
information amongst the various government agencies.
Digital resources are as useful as the manner in which they are rendered on the users’ devices,
which may be mobile phones, tablets, computers, or other devices. These devices, while all able to
access sites where digital resources are available, may be based on varying support standards and
also may or may not support differentiated styles of content presentation and layout. In such cases,
the content may not be rendered correctly on all devices. Conformance to DeitY-notified
standards for government data and application of the necessary style sheets and other server side
solutions can help owner departments and agencies achieve this aspect of universal accessibility
of their digital resources.
Under the Digital India programme, the government is also committed to providing access to
digital resources for citizens with special needs, such as those with visual or hearing impairments
(which may be partial or complete), learning or cognitive disabilities, physical disabilities which
hinder operation of ubiquitous access devices such as phones, tablets and computers.
All documents/certificates to be available on cloud
Citizens should not be asked to provide government documents or certificates, which are already
available with some department/institution of the government, in physical form. Portability of all
electronic documents should also be ensured. As an example, educational institutions should
ensure that all their degrees and certificates are digitized and kept in online repositories with
appropriate access protocols. The citizen, while filling some application form, should not be asked
to submit the certified copies of his/her educational certificates but should provide details of these
certificates available in an online repository which can be seen by the agency concerned using the
pointer provided by the citizen. All these repositories of all government issued
documents/certificates should be hosted on a cloud platform to provide a single source of truth for
these documents/certificates. The data may include categories such as digitally signed educational
certificates, land records, driving licenses, permits, etc. Requesting departments or users may be
provided authenticated access to the digital repository available over the cloud.
Availability of digital resources/ services in Indian languages
India has a remarkable diversity in terms of languages written and spoken in different parts of the
country. There are 22 official languages and 12 scripts. Knowledge of English is limited to a very
small section of the population in the country. The rest often cannot access or comprehend digital
resources which are available mainly in English.

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DeitY has initiated the Technology Development for Indian Languages (TDIL) programme for
developing information processing tools and techniques to facilitate human-machine interaction
without language barriers, creating and accessing multilingual knowledge resources, and
integrating them to develop innovative user products and services. The programme also promotes
language technology standardization through active participation in international and national
standardization bodies such as ISO, UNICODE, World-wide-Web consortium (W3C) and Bureau
of Indian Standards (BIS) to ensure adequate representation of Indian languages in existing and
future language technology standards.
DeitY has also initiated the Localization Projects Management Framework (LPMF) to help
localize applications under the MMPs and other government applications. DeitY is also
formulating a new mission mode project named as e-Bhasha to help develop and disseminate
digital content in local languages to India's largely non-English speaking population. The disabled
friendly content and systems are being developed as per accessibility standards.
Collaborative digital platforms for participative governance
Traditionally, digital platforms have been used for dissemination of information and provision of
services to the users. Through these platforms, Government could establish communication with
the citizens though it was mostly one-way. Digital platforms, with necessary thrust from
developments on technology front, have come of age and can now facilitate government
departments to have effective two-way communication and interaction with citizens. Platforms
that are more collaborative facilitate greater participation from the users. Instead of reaching out
to citizens every now and then, government can be in touch with them round the clock through
digital platforms which would facilitate participative governance.
The platform would provide a mechanism to discuss various issues to arrive at innovative
solutions, make suggestions to the government, provide feedback on governance, rate the
government actions/policies/initiatives, and actively participate with the government to achieve
the desired outcomes.
DeitY has recently launched a nationwide digital platform named as “myGov” ([Link])
to facilitate collaborative and participative governance. DeitY also maintains a social media page
highlighting e-governance services being provided through NeGP at
[Link] which has over 1 lakh fans and followers as
on date.
Approach and Methodology for Digital India programme are:

 Ministries / Departments / States would fully leverage the Common and Support ICT
Infrastructure established by GoI. DeitY would also evolve/ lay down standards and policy
guidelines, provide technical and handholding support, undertake capacity building
and R&D etc.
 The existing/ ongoing e-governance initiatives would be suitably revamped to align them
with the principles of Digital India. Scope enhancement, Process Reengineering, use of
integrated & interoperable systems and deployment of emerging technologies like cloud &
mobile would be undertaken to enhance the delivery of Government services to citizens.
 States would be given flexibility to identify for inclusion additional state-specific projects,
which are relevant for their socio-economic needs.
 e-Governance would be promoted through a centralised initiative to the extent necessary,
to ensure citizen-centric service orientation, interoperability of various e-Governance
applications and optimal utilisation of ICT infrastructure/ resources, while adopting a
decentralised implementation model.
 Successes would be identified and their replication promoted proactively with the required
productisation and customisation wherever needed.
 Public Private Partnerships would be preferred wherever feasible to implement e-
governance projects with adequate management and strategic control.
 Adoption of Unique ID would be promoted to facilitate identification, authentication and
delivery of benefits.

10 Akhilesh Dubey
  Restructuring of NIC would be undertaken to strengthen the IT support to all government
departments at the Centre and the State levels.
 The positions of Chief Information Officers (CIO) would be created in at least 10 key
Ministries so that various e-governance projects could be designed, developed and
implemented faster. CIO positions will be at Additional Secretary/Joint Secretary level
with over-riding powers on IT in the respective Ministry.

Programme Management Structure for Digital India programme

The Programme Management Structure for Digital India prorgamme as endorsed by the Union
Cabinet is as follow:

 For effective management of Digital India programme, the Programme Management

Structure would consists of a Monitoring Committee on Digital India headed by the Prime
Minister, a Digital India Advisory Group chaired by Minister of Communications and IT
and an Apex Committee chaired by Cabinet Secretary. The structure has the needed
secretarial/ monitoring/ technical support and appropriate decentralisation of power and
responsibility to ensure effective execution of the various projects/ components by the
implementing departments/ teams.
 Key components of the Programme Management structure would be as follows:
o Cabinet Committee on Economic Affairs (CCEA) for programme level policy
decisions.
o A Monitoring Committee on Digital India under the Chairpersonship of
Prime Minister which will be constituted with representation drawn from relevant
Ministries/ Departments to provide leadership, prescribe deliverables and
milestones, and monitor periodically the implementation of Digital India
programme.
o A Digital India Advisory Group headed by the Minister of Communications
and IT to solicit views of external stakeholders and to provide inputs
to Monitoring Committee on Digital India, advise the Government on policy issues
and strategic interventions necessary for accelerating the implementation of Digital
India programme across the Central and the State Government
Ministries/Departments. The composition of the Advisory Group would include
representation from Planning Commission and 8 to 9 representatives from the
States/UTs and other Line Ministries/Departments on a rotational basis.
o An Apex Committee headed by Cabinet Secretary would be overseeing the
programme and would provide policy and strategic directions for its
implementation and resolving inter-ministerial issues. In addition, it would
harmonise and integrate diverse initiatives and aspects related to integration of
services, end-to-end process re-engineering and service levels of MMPs and other
initiatives under Digital India programme, wherever required.
o Expenditure Finance Committee (EFC)/Committee on Non Plan
Expenditure (CNE) to financially appraise/ approve projects as per existing
delegation of financial powers. The EFC/ CNE headed by Secretary Expenditure
would also be recommending to the CCEA the manner in which MMPs/ e-
governance initiatives are to be implemented, as well as the financial terms of
participation for the States. A representative of the Planning Commission would
also be included in both the EFC and CNE.
o A Council of Mission Leaders on Digital India headed by Secretary, DeitY
would be established as a platform to share the best practices in various existing
and new eGov initiatives under Digital India and also to sensitize various
government departments about ICT projects of DeitY. While the inter-
departmental, integration and interoperable issues of integrated projects /
eGovernance initiatives would be resolved by the Apex Committee on Digital India
headed by Cabinet Secretary, the technical issues of integrated projects would be
resolved by the Council of Mission Leaders.

11 Akhilesh Dubey
 o Further, considering the scope of Digital India programme and the need to look at
issues, such as overall technology architecture, framework, standards, security
policy, funding strategy, service delivery mechanism, sharing of common
infrastructure etc., at a programme level, it is proposed that the technical appraisal
of all Digital India projects be done by DeitY, prior to a project being placed
before the EFC/ CNE. This appraisal would cover issues relating to inclusion of
adoption of Standards, utilization of Cloud and mobile platforms, consideration of
security aspects etc. The Secretary, DeitY or his representative may also be
included as a standing special invitee to all EFC/CNE meetings, which are
appraising/approving MMPs. It may be mentioned that DeitY has already set up a
Programme Management Unit, namely National eGovernance Division (NeGD) to
provide support to departments in conceptualising, developing, appraising,
implementing and monitoring respective MMPs / eGovernance Initiatives.
o Institutional mechanism of Digital India at the State level would be headed
by State Committee on Digital India by the Chief Minister. State/UT Apex
Committees on Digital India headed by Chief Secretaries would be constituted at
the State/UT level to allocate required resources, set priority amongst projects and
resolve inter-departmental issues at the State level.
 For effective monitoring of Digital India, usage of Project Management Information
System would be mandatory in each new and existing Mission Mode Projects to capture
the real or near real-time details about the progress of the project. This tool should be
proficient enough to capture the parameters for each stage of project namely,
conceptualisation and development, implementation and post implementation. The
parameters could be decided in consultation with various line Ministries / Departments and
DeitY.
 Since “e-Kranti: National eGovernance Plan 2.0” is already integrated with Digital India
Programme, the existing programme management structure established for National
eGovernance Plan at both the national and the state level has also been decided to be
integrated appropriately with the programme management structure being envisaged for
Digital India programme at the national and the State/UT level.

Institutional Mechanism at National Level

Current Status
The Apex Committee on Digital India programme headed by Cabinet Secretary and the Digital
India Advisory Group chaired by Minister of Communications and Information Techology has
been constituted.
The first meeting of the Apex Committee on the Digital India programme was held on
26.11.2014. The second meeting of the Apex Committee on the Digital India programme was held
on 09.02.2015. The actions on decisons made by the Apex Committee are being worked out.

12 Akhilesh Dubey
Programme Management Structure for Digital India Programme

The programme management structure for Digital India consists of a Monitoring Committee on
Digital India headed by the Prime Minister, a Digital India Advisory Group chaired by the
Minister of Communications & IT and an Apex Committee chaired by the Cabinet Secretary.

Institutional Mechanism at National Level

The central ministries/departments and state governments concerned would have the overall
responsibility for implementation of various Mission Mode and other projects under the Digital
India Programme.

How Digital India will be realized: Pillars of Digital India

Digital India is an umbrella programme that covers multiple Government Ministries and
Departments. It weaves together a large number of ideas and thoughts into a single,
comprehensive vision so that each of them can be implemented as part of a larger goal.

Each individual element stands on its own, but is also part of the larger picture. Digital India is to
be implemented by the entire Government with overall coordination being done by the
Department of Electronics and Information Technology (DeitY).

Digital India aims to provide the much needed thrust to the nine pillars of growth areas, namely
Broadband Highways, Universal Access to Mobile Connectivity, Public Internet Access
Programme, e-Governance: Reforming Government through Technology, e-Kranti - Electronic
Delivery of Services, Information for All, Electronics Manufacturing, IT for Jobs and Early
Harvest Programmes. Each of these areas is a complex programme in itself and cuts across
multiple Ministries and Departments.

DI Initiatives
AADHAAR ENABLED PAYMENT SYSTEM (AEPS)

AEPS is a bank led model which allows online interoperable financial inclusion transaction at PoS
(MicroATM) through the Business correspondent of any bank using the Aadhaar authentication. It
is a payment service empowering a bank customer to use Aadhaar as his/her identity to access his/
her respective Aadhaar enabled bank account and perform basic banking transactions like balance
enquiry, cash deposit, cash withdrawal, remittances through a Business Correspondent.

13 Akhilesh Dubey
BPO Scheme

The India BPO Promotion Scheme (IBPS) seeks to incentivize establishment of 48,300 seats in
respect of BPO/ITES operations across the country. It is distributed among each State in
proportion of State's population with an outlay of Rs. 493 Crore. This would help in capacity
building in smaller cities in terms of infra & manpower and would become basis for next wave of
IT/ITES led growth. This scheme has potential to create employment opportunities of around 1.5
lakh direct jobs considering three shift operations. It may also create good number of indirect jobs.
DigiDhan ABHIYAAN

The initiative plans to enable citizens and merchants to undertake real time digital transactions
through the DIGIDHAN [Link] organising DigiDhan Mela’s across the country, it aims
to handhold users in downloading, installing and using various digital payment systems for
carrying out digital transactions.
MyGov

MyGov platform is a unique path breaking initiative which was launched by the Hon’ble Prime
Minister of India, Shri Narendra Modi. It is a unique first-of-its-kind participatory governance
initiative involving the common citizen at large. The idea of MyGov brings the government closer
to the common man by the use of online platform creating an interface for healthy exchange of
ideas and views involving the common citizen and experts with the ultimate goal to contribute to
the social and economic transformation of India.
NATIONAL MISSION ON EDUCATION USING ICT

The National Mission on Education through Information and Communication Technology

(NMEICT) has been envisaged as a Centrally Sponsored Scheme to leverage the potential of ICT,
in teaching and learning process for the benefit of all the learners in Higher Education Institutions
in any time any where mode. It is a landmark initiative of the Ministry of Human Resource
Development to address all the education and learning related needs of students, teachers and
lifelong learners.
NORTH EAST BPO PROMOTION SCHEME (NEBPS)

The North East BPO Promotion Scheme (NEBPS) has been approved under Digital India
Programme, to incentivize BPO/ITES Operations in North East Region (NER) for creation of
employment opportunities for the youths and growth of IT-ITES Industry. The objectives of
NEBPS are as under: (i) Creation of employment opportunities for the local youth in NER, by
promoting the IT/ITES Industry particularly by setting up the BPO/ITES operations. (ii)
Promotion of investment in IT/ITES Sector in NER in order to expand the base of IT Industry and
secure balanced regional growth.
NREGA-SOFT

NREGAsoft envisions implementing e-Governance across State, District and three tiers of
Panchayati Raj Institutions. It empowers the common man using the information technology as a
facilitator. NREGAsoft provides information to citizen in compliance with the right to information
Act (RTI Act). It makes available all the documents like Muster Rolls, registration application
register, job card/employment register/muster roll issue register, muster roll receipt register which
are hidden from public otherwise.
OPENFORGE

OpenForge is the Government of India's platform for open collaborative development of e-

governance applications. Through this platform, the government wants to promote the use of open
source software and promote sharing and reuse of e-governance related source code. OpenForge
has the following objectives: -To provide a platform for maintaining code repositories and version
control for government source code -To promote a culture of open collaborative application

14 Akhilesh Dubey
development between public agencies and private organizations, citizens and institutions -To
reduce development cycles and fasten the rollout of e-governance applications in the country -To
deliver e-governance services and solutions of higher quality and security through increased
transparency and mass peer review -To reduce e-governance project cost and bring down total
cost of ownership through a system of reuse, remixing and sharing.
PAHAL (DBTL)

The PAHAL (DBTL) aims to reduce diversion and eliminate duplicate or bogus LPG connections.
The scheme was earlier launched in 2013 and was modified in 2015. Under the PaHaL scheme,
LPG cylinders are sold at market rates and entitled consumers get the subsidy directly into their
bank accounts. This is done either through an Aadhaar linkage or a bank account linkage.
PAYGOV INDIA

A National Payment Service platform has been envisaged for a common e-Governance
infrastructure that will offer end-to-end transactional experience for a citizen which includes
accessing various services through internet with payment gateway interface for online payments.
Ministry of Electronics and Information Technology along with NSDL Database Management Ltd
(NDML) created a common infrastructure that can be used by Center/States/Departments to offer
various services through their National / State portals with a facility to make online payment using
net banking, credit cards and debit cards.
PRADHAN MANTRI GRAMIN DIGITAL SAKSHARTA ABHIYAAN (PMGDISHA)

PMGDISHA is a scheme to make six crore persons in rural areas, across States/UTs, digitally
literate, reaching to around 40% of rural households by covering one member from every eligible
household by 31st March, 2019. It aims to bridge the digital divide, specifically targetting the
rural population including the marginalised sections of society like Scheduled Castes (SC) /
Scheduled Tribes (ST), Minorities, Below Poverty Line (BPL), women and differently-abled
persons and minorities.
PRADHAN MANTRI JAN-DHAN YOJANA (PMJDY)

PMJDY is a National Mission on Financial Inclusion encompassing an integrated approach to

bring about comprehensive financial inclusion of all the households in the country. The plan
envisages universal access to banking facilities at least one basic banking account in every
household, financial literacy, access to credit, insurance and pension facility. The initiative
envisages channeling all Government benefits (from Centre / State / Local Body) to the
beneficiaries’ accounts and pushing the Direct Benefits Transfer (DBT) scheme of the Union
Government.
PRADHAN MANTRI KAUSHAL VIKAS YOJANA (PMKVY)

PMKVY is the flagship scheme of Ministry of Skill Development & Entrepreneurship (MSDE).
The objective of this Skill Certification Scheme is to enable a large number of Indian youth to
take up industry-relevant skill training that will help them in securing a better livelihood.
Individuals with prior learning experience or skills will also be assessed and certified under
Recognition of Prior Learning (RPL).
SMART CITIES

The Government of India launched the Smart Cities Mission in June 2015. Its objective is to
promote sustainable and inclusive cities that provide core infrastructure and give a decent quality
of life to its citizens, a clean and sustainable environment and application of ‘Smart’ Solutions.
The focus is on sustainable and inclusive development and the idea is to look at compact areas,
create a replicable model which will act like a lighthouse to other aspiring cities. The Smart Cities
Mission is meant to set examples that can be replicated both within and outside the Smart City,
catalysing the creation of similar Smart Cities in various regions and parts of the country.

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TARGETED PUBLIC DISTRIBUTION SYSTEM (TPDS)

The Government of India launched the Targeted Public Distribution System (TPDS) with focus on
the poor. Under the TPDS, the States were required to formulate and implement foolproof
arrangements for identification of the poor for delivery of foodgrains and for its distribution in a
transparent and accountable manner at the FPS level. The scheme, when introduced, was intended
to benefit about 6 crore poor families for whom a quantity of about 72 lakh tonnes of food grains
was earmarked annually.
VISVESVARAYA PHD SCHEME FOR ELECTRONICS AND IT
One of the key goals of the Visvesvaraya PhD Scheme is to encourage working professionals and
non-PhD faculty members to pursue PhD in the ESDM & IT/ITES sectors as part-time candidates.
It is envisioned that having part-time PhD students is likely to encourage the Industry-Academia
interaction, help in the alignment of the R&D efforts between them and bring value to the country.
ACCESSIBLE INDIA CAMPAIGN AND MOBILE APP
Sugamya Bharat Abhiyaan or Accessible India Campaign is a nation-wide flagship campaign for
achieving universal accessibility that enables people with disabilities to gain access for equal
opportunity, live independently and participate fully in all aspects of life in an inclusive society.
The campaign targets at enhancing the accessibility of built environment, transport system and
Information and communication ecosystem. The mobile application is a crowd sourcing platform
to comprehensively obtain information on inaccessible places across the country. The mobile
application is available on IOS, Android and Windows platform and can be downloaded from the
respective App Stores.
AGRIMARKET APP
The mobile application has been developed with an aim to keep farmers abreast with the crop
prices and discourage them to carry-out distress sale. Farmers can get information related to prices
of crops in markets within 50km of their own device location using the AgriMarket Mobile App.
This app automatically captures the location of the farmers using mobile GPS and fetches the
market prices of crops which fall within the range of 50km. The prices of agri commodities are
sourced from the Agmarknet portal. Currently, the apps is available in English and Hindi
languages.
BETI BACHAO BETI PADHAO
The campaign aims at ensuring girls are born, nurtured and educated without discrimination to
become empowered citizens of this country. The campaign interlinks National, State and District
level interventions with community level action in 100 districts, bringing together different
stakeholders for accelerated impact. The initiatives youtube channel show various videos related
to the campaign.
BHIM (Bharat Interface for Money)
Bharat Interface for Money (BHIM) is an app that makes payment transactions simple, easy and
quick using Unified Payments Interface (UPI). It enables direct bank to bank payments instantly
and collect money using a Mobile number or Payment address. Bharat Interface for Money app is
currently available on Android and it is downloadable from Google Playstore, for smart phones.
CRIME AND CRIMINAL TRACKING NETWORK & SYSTEMS (CCTNS)
Crime and Criminal Tracking Network & Systems (CCTNS) is a plan scheme conceived in the
light of experience of a non-plan scheme namely - Common Integrated Police Application
(CIPA). CCTNS aims at creating a comprehensive and integrated system for enhancing the
efficiency and effectiveness of policing through adopting of principle of e-Governance and
creation of a nationwide networking infrastructure for evolution of IT-enabled-state-of-the-art
tracking system around 'Investigation of crime and detection of criminals'.

16 Akhilesh Dubey
CROP INSURANCE MOBILE APP
Crop insurance mobile app can be used to calculate the insurance premium for notified crops
based on area, coverage amount and loan amount in case of loanee farmer. It can also be used to
get details of normal sum insured, extended sum insured, premium details and subsidy
information of any notified crop in any notified area.
DIGITAL AIIMS
The first step in the Digital AIIMS project was taken in January 2015 with the creation of an
effective linkage between AIIMS, Unique Identification Authority of India (UIDAI) and the
Ministry of Electronics and Information Technology (MeiTY). A unique health identification
number for every patient visiting AIIMS was generated on an Aadhar platform. The Unique
Health Identification Number gave every Patient visiting AIIMS a Digital Identity.
e-GRANTHALAYA
e-Granthalaya is an Integrated Library Management Software developed by National Informatics
Centre,(NIC), Department of Electronics & Information Technology. The application is useful for
automation of in-house activities of libraries and to provide various online member services. The
software provides built-in Web OPAC interface to publish the library catalogue over Internet. The
software is UNICODE Compliant, thus, supports data entry in local languages.
E-PANCHAYAT
e-Panchayat is an e-Governance initiative for the rural sector providing comprehensive software
solution attempting automation of Gram Panchayat functions. It is a platform for panchayat
representatives to connect with rest of the world, which aims to bring out the local voices by
empowering the local communities to showcase and share local social, cultural and economic
practices, stories and challenges.
Ebiz
eBiz is being implemented by Infosys Technologies Limited (Infosys) under the guidance and
aegis of Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce &
Industry, Government of India. The focus of eBiz is to improve the business environment in the
country by enabling fast and efficient access to Government-to-Business (G2B) services through
an online portal. This will help in reducing unnecessary delays in various regulatory processes
required to start and run businesses.
ECI EVM TRACKING
It is a GPRS based mobile application for ECI Officials to scan barcode on EVM machines (BU
or CU or VVPAT), which is used in Polls.
eDISTRICT
The e-District Mission Mode Project (MMP) is envisaged to strengthen the district administration
of the States by providing ICT support to the participating departments and district administration
in terms of providing centralized software application for selected category of citizen services and
training for staff of the departments with a view to improve delivery of the citizen services being
rendered by these departments. Services developed under e-District project would be delivered
through various delivery channels like: · Direct access by Citizens through e-District portal as a
registered user. · Existing Atal Jana Snehi Kendra's / B1 / K1 service centres. · Common Service
Centres (To be established upto Grama Panchayat Level).
eGREETINGS
eGreetings portal aims to promote a contemporary and eco-friendly method of sharing greetings
by Government officials and agencies as well as citizens to colleagues and friends for National
Holidays and other national occasions. The portal allows users to select and send greetings from
multiple occasion-specific templates. Government Departments can also customize the greetings
by adding tag-lines and messages related to their programmes and schemes.

17 Akhilesh Dubey
e-HOSPITAL
The e-Hospital application is a Hospital Management Information System (HMIS) for internal
workflows and processes of hospitals. This one-stop solution helps in connecting patients,
hospitals and doctors on a single digital platform. The application is developed based on the
global healthcare standards like HL7, SNOMED-CT, ICD10 and LOINC, and Meta Data and
Data Standards (MDDS) published by the Ministry of Health & Family Welfare (MoHFW). e-
Hospital is made available to Central Government/ State Government/ Autonomous/ Cooperative
hospitals on cloud through SaaS (Software as a Service) model.
eMSIPS
The electronic MSIPS (e-MSIPS) Application System enables online submission and scrutiny of
applications submitted to Ministry of Electronics and Information Technology (MeitY) under the
Modified Special Incentive Package Scheme (MSIPS) and Electronics Manufacturing Cluster
(EMC) schemes. All registered users can submit their applications in the system, using the forms
designed for the same. The system will enable online scrutiny of applications and online
generation of responses to the applicant. The applicants can view the response in the system.
eNAM
National Agriculture Market (NAM) is a pan-India electronic trading portal which networks the
existing APMC (Agriculture Produce Marketing Committee) mandis to create a unified national
market for agricultural commodities. The NAM Portal provides a single window service for all
APMC related information and services. This includes commodity arrivals and prices, buy and
sell trade offers and provision to respond to trade offers, among other services. While material
flow (agriculture produce) continues to happen through mandis, an online market reduces
transaction costs and information asymmetry.
eOFFICE
The eOffice product aims to support governance by ushering in more effective and transparent
inter and intra-government processes. The vision of e-Office is to achieve a simplified,
responsive, effective and transparent working of all government offices. The Open Architecture
on which eOffice has been built, makes it a reusable framework and a standard reusable product
amenable to replication across the governments, at the central, state and dis trict levels. The
product brings together the independent functions and systems under a single framework.
e-PATHSHALA
Developed by NCERT, e-Pathshala showcases and disseminates all educational e-resources
including textbooks, audio, video, periodicals and a variety of other print and non-print materials
through website and mobile app. The platform addresses the dual challenge of reaching out to a
diverse clientele and bridging the digital divide (geographical, socio-cultural and linguistic),
offering comparable quality of e-contents. All the concerned stakeholders such as students,
teachers, educators and parents can access e-books through multiple technology platforms i.e.
mobile phones (android, iOS and Windows platforms), and tablets (as e-pub) and on web through
laptops and desktops (as flipbooks).
EPFO WEB PORTAL & MOBILE APP
The web portal for Employees' Provident Funds Ordinance allows employees to check their EPF
balance through an ePassbook which is an online version of their physical passbook. The mobile
app allows the members to activate their UAN accounts from the comfort of their mobile phones
and can also access their accounts for viewing their monthly credits through the passbook as well
view their details available with EPFO. Similarly the EPF pensioners have been given the facility
to access their pension disbursement details through this mobile app. Likewise, the employer can
also view their remittance details.

18 Akhilesh Dubey
e-PRISON

The scope of this project is to computerize and integrate all the activities related to prison and
prisoner management in the jail. This application suite provides vital information about the
inmates, lodged in the prisons, in real time environment to the prison officials and other entities,
involved in Criminal Justice System. It also facilitates online visit request and grievance redressal.
e-Prisons application suite, developed by NIC, is cloud based product designed with easy to use
GUI and embedded with a comprehensive security features. It can be easily adopted by any state
prisons department with minimum customization efforts since all the possible customization
features are parameterized and can be configured by the users.
e-PROCUREMENT PORTAL (CPP)
The Central Public Procurement portal of the Government of India facilitates all the Central
Government organizations to publish their Tender Enquiries, Corrigendum and Award of Contract
details. The primary objective of this portal is to provide a single p oint access to the information
on procurements made across various central government organization.
eSAMPARK
e-Sampark is a mechanism to connect the government directly with citizens across India by
running mailer, outbound dialing and SMS campaigns. The platform is used for sharing
informational and public service messages. The concept of e-Sampark has been introduced to
establish proactive communication by digitization of campaigns. The multi-faceted platform
facilitates not only seamless communication between the government and citizens, but also
maintains a database of contacts of the nodal officers, representatives and citizens. In addition,
users can also view the previous campaigns conducted.
eTAAL
Electronic Transaction Aggregation & Analysis Layer (eTaal) is a web portal for dissemination of
e-transactions statistics of the National and the State level e-governance projects including
Mission Mode Projects. It receives transaction statistics from web based applications periodically
on near real time basis. eTaal presents quick analysis of transaction counts in tabular and
graphical form to give quick view of transactions done by various e-Governance projects.
eVISA
The Ministry of Tourism supported the initiative regarding the implementation of Tourist Visa on
Arrival enabled with Electronic Travel Authorisation (ETA) (renamed as e-Tourist Visa) strongly
and committed all support to Ministry of Home Affairs and Ministry of External Affairs and
Ministry of Civil Aviation for implementing this programme. The e-tourist visa enables the
prospective visitor to apply for an Indian Visa from his/her home country online without visiting
the Indian Mission and also pay the visa fee online.
FARMER PORTAL
The portal is envisaged to make available relevant information and services to the farming
community and private sector through the use of information and communication technologies, to
supplement the existing delivery channels provided for by the department. Farmers’ Portal is an
endeavour in this direction to create one-stop-shop for meeting all informational needs relating to
Agriculture, Animal Husbandry and Fisheries sectors production, sale/storage of an Indian farmer.
With this Indian Farmer will not be required to sift through maze of websites created for specific
purposes.
FERTILISER MONITORING SYSTEM (FMS)
The FMS software monitors movement of various fertilisers at various stages in their value chain.
The website provides information on fertiliser companies dealing with these fertilisers, the rate of
concession on each fertiliser, its MRPs and productwise / statewise details of despatch and
receipts of fertilisers at different destinations across the country.

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Geographic Information System (GIS Software) is designed to store, retrieve, manage, display and
analyze different types of geographic and spatial data, which allows users to produce maps and
other graphic displays of geographic information for analysis and presentation and thus serves as a
valuable tool to visualize spatial data and/or to build decision support systems for further use in
any organization or research bodies. GIS stores data in geographical features and their
characteristics; these features are typically classified as points, lines or areas, or as raster images.
GIS stores information using spatial indices that make it possible to identify the features located in
any arbitrary region of a map.
GEOLOGICAL SURVEY OF INDIA (GSI)
The portal has been developed through the Online Core Business Integrated System Project
(OCBIS). The objective behind the portal is to provide a single window access to the information
and services being provided by the GSI for the broad geoscientific community, citizens and other
stakeholders. An attempt has been made through this portal to provide comprehensive, accurate,
reliable and single point source of information about GSI, its activities, achievements,
geoscientific information and its various facets.
GOODS AND SERVICE TAX NETWORK (GSTN)
The GST System Project is a unique and complex IT initiative. It is unique as it seeks, for the first
time to establish a uniform interface for the tax payer and a common and shared IT infrastructure
between the Centre and States. The portal envisions becoming a trusted National Information
Utility (NIU) which provides reliable, efficient and robust IT Backbone for the smooth
functioning of the Goods & Services Tax regimen enabling economic agents to leverage the entire
nation as One Market with minimal Indirect Tax compliance cost.
HIMMAT APP
Himmat is an initiative by Delhi police especially for women. Himmat is an emergency service,
comprised of an android emergency application, which can send a distress call or emergency
message to Delhi Police officials and specified contact or group in an emergency situation faced
by a woman. The Police personnel will get these SOS alerts and locations on a portal and as a sms
on their mobile phones as well.
ICDS SYSTEMS STRENGTHENING AND NUTRITION IMPROVEMENT PROJECT
(ISSNIP)
SSNIP is World Bank's International Development Association (IDA) assisted project,
implemented by Ministry of Women Child Development in 162 high malnutrition burden districts
in 8 States viz. Andhra Pradesh, Bihar, Chhattisgarh, Jharkhand, Maharashtra, Madhya Pradesh,
Rajasthan and Uttar Pradesh. The objectives of the project is to support the Government of India
and participating States to (i) strengthen the ICDS policy framework, systems and capacities, and
facilitate community engagement, to ensure greater focus on children below three years of age;
and (ii) strengthen convergent actions for improved nutrition outcomes.
KHOYA PAYA
The Khoya Paya portal is a citizen-based website to exchange information on missing and found
children. It has been developed by the Ministry of Women and Child Development and the
Department of Electronics and Information Technology (DeitY). The website is an enabling
platform, where citizens can report missing children, as well as sightings of their whereabouts
without wasting much time. The ‘Found’ children can also be reported on this web portal. The
reporting can be done through text, photographs, videos and other means of transmitting and
uploading information to the site.
KISAN SUVIDHA
Kisan Suvidha is an omnibus mobile app developed to help farmers get relevant information
instantly. The app provide information on various details such as weather, market prices, seeds,

20 Akhilesh Dubey
fertilizers, pesticides, agriculture machinery, dealers, agro advisories, plant protection and IPM
practices etc. Other unique features like extreme weather alerts, market prices of commodity in
nearest area and the maximum price in state as well as in India have been added to empower
farmers in the best possible manner.
KNOWLEDGE MANAGEMENT SYSTEM (KMS)
Digital India Program envisions to ‘Transform India into a Digitally Empowered Society and
Knowledge Economy’. To spearhead this vision, Knowledge Management Portal has been created
to establish a culture where knowledge is captured, shared, created and reused. It provides a
platform to leverage the transformation of data to knowledge by systematically aligning with the
organizational goals and strategy.
LEARNING MANAGEMENT SYSTEM (LMS)
Learning Management System (LMS) is a software application for the administration,
documentation, tracking, reporting and delivery of electronic courses (e-learning) and training
programs. As a capacity building tool, LMS facilitates efficient administration of e-learning and
training for various government officials both at centre and states/union territories. It has the
objective of enhancing knowledge and skills of users as per their roles envisaged in the e-
Governance Competency Framework (eGCF).
MADAD APP
Consular Services Management System (MADAD) has been set-up for Indian citizens to log and
track Grievances pertaining to the Consular Services offered by the Indian Embassies
(Missions/Posts) abroad. Ministry of External Affairs (MEA) with a view to provide mobile
enablement of MADAD, has launched MADAD Mobile Application on Android, iOS, and
Windows platforms.
mASSET
mAsset is a mobile based tool that act as a supplement application to capture details, such as
photo and Geo-coordinates of the Assets into National Asset Directory (NAD). Additionally, this
application is also used to capture the details of Asset (Category, sub-category, name of the Asset,
Photo & Geo-coordinates) which are not available in the NAD application. NAD is one of the
applications developed under Panchayat Enterprise Suite under e-Panchayat Mission Mode
Project.
MCA21
Ministry of Corporate Affairs (MCA), Government of India, has initiated the MCA21 project,
which enables easy and secure access to MCA services in an assisted manner for corporate
entities, professionals, and general public. The MCA21project is designed to fully automate all
processes related to enforcement and compliance of the legal requirements under the Companies
Act, 1956. The project further seeks to achieve inter-operability with the National e-Governance
Services Delivery Gateway (NSDG), which will help extend MCA services to businesses via
multiple front-end delivery channels, and which will also help provide other value-added services
over and above the base services offered by MCA21.
mCESSATION
Ministry of Health & Family Welfare, in partnership with World Health Organisation and the
International Telecommunications Union, has started an initiative for utilising mobile technology
for tobacco cessation. WHO-ITU’s ‘Be Healthy Be Mobile’ initiative, aims to reach out to
tobacco users of all categories who want to quit tobacco use and support them towards successful
quitting through constant text messaging on mobile phones.
mKAVACH
mKavach is a comprehensive mobile device security solution with an emphasis and approach on
protecting mobile device resources rather than scanning for malwares signatures. The major

21 Akhilesh Dubey
threats on mobile devices can be broadly categorized into data compromise, malicious
applications, physical thefts and mis-utilization of hardware resources. M-Kavach is designed to
provide protection against the above mentioned threats, through its features such as Secure
Storage, Application Manager, Anti-Theft, Call/SMS filter and authorized access to device
resources like WiFi, Bluetooth & Camera.
mKISAN
mKisan SMS Portal has been conceptualised to give a quantum leap in coverage of farmers and
geographical area in a timely, specific, holistic and need based knowledge dissemination among
the farmers by leveraging the power of mobile telephony in such a way that all sectors use this
platform to not only reach out to the farmers but also to address their concerns and queries.
MOTHER & CHILD TRACKING SYSTEM (MCTS)
Mother and Child Tracking System (MCTS) is an initiative of Ministry of Health & Family
Welfare to leverage information technology for ensuring delivery of full spectrum of healthcare
and immunization services to pregnant women and children up to 5 years of age. It facilitates and
monitors service delivery and also establishes a two way communication between the service
providers and beneficiaries.
mRAKTKOSH
The web-based mechanism interconnects all the Blood Banks of the State into a single network.
The Integrated Blood Bank MIS refers the acquisition, validation, storage and circulation of
various live data and information electronically regarding blood donation and transfusion service.
Such system is able to assemble heterogeneous data into legible reports to support decision
making from effective donor screening to optimal blood dissemination in the field.
NATIONAL CAREER SERVICE PORTAL
A national ICT based portal has been developed, primarily to connect opportunities with the
aspirations of the youth. This portal facilitates registration of job seekers, job providers, skill
providers, career counsellors, etc. Additionally, it provides job matching services in a highly
transparent and user-friendly manner. These facilities along with career counselling will be
delivered by the portal through multiple channels like career centers, mobile devices, CSCs, etc.
NATIONAL KNOWLEDGE NETWORK
National Knowledge Network (NKN) project is aimed at establishing a strong and robust Indian
network which will be capable of providing secure and reliable connectivity. Globally, frontier
research and innovation are shifting towards multidisciplinary and collaborative paradigm and
require substantial communication and computational power. In India, NKN with its multi-gigabit
capability aims to connect all universities, research institutions, libraries, laboratories, healthcare
and agricultural institutions across the country to address such paradigm shift.
NATIONAL SCHOLARSHIP PORTAL (NSP)
NSP is a one-stop solution for end-to-end scholarship process right from the submission of student
application, verification, sanction and disbursal to end beneficiary for all the scholarships
provided by the Government of India. This initiative aims at providing a Simplified, Mission-
oriented, Accountable, Responsive & Transparent 'SMART' System for faster & effective disposal
of Scholarships applications and delivery of funds directly into beneficiaries account without any
leakages.
NATIONAL UJALA DASHBOARD
The initiative is part of the Government of India’s efforts to spread the message of energy
efficiency in the country. UJALA scheme aims to promote efficient use of energy at the
residential level; enhance the awareness of consumers about the efficacy of using energy efficient
appliances and aggregating demand to reduce the high initial costs thus facilitating higher uptake
of LED lights by residential users.

22 Akhilesh Dubey
NATIONAL VOTERS SERVICE PORTAL (NVSP)
The portal was developed with an aim to provide single window service electors. Through NVSP,
a user can avail and access various services such as access the electoral list, apply for voter id
card, apply online for corrections in voter’s card, view details of Polling booth, Assembly
Constituency and Parliamentary constituency, and get the contact details of Booth Level officer,
Electoral Registration Officer, among other services.
NIKSHAY
To monitor Revised National Tuberculosis Programme (RNTCP) effectively, a web enabled and
case based monitoring application called NIKSHAY has been developed by National Informatics
Centre (NIC). This is used by health functionaries at various levels across the country in
association with Central TB Division (CTD), Ministry of Health & Family Welfare. NIKSHAY
covers various aspects of controlling TB using technological innovations. Apart from web based
technology, SMS services have been used effectively for communication with patients and
monitoring the programme on day to day basis.
NIRBHAYA APP
Nirbhaya: Be Fearless© is an android emergency application, which can send a distress call or
emergency message to a specified contact or group in an emergency situation faced by a woman
or any other individual in general. Correct Location, Information and Communication, with and
from the app is dependent upon the basic hardware/software requirements, like - Active Data plan,
SMS plan, minimum talk time and active GPS functionality.
ONLINE LABS (OLABS)
Online Labs (OLabs) for school lab experiments provides students with the ease and convenience
of conducting experiments over the internet. It has been developed to supplement the traditional
physical labs and bridge the constraints of time and geographical distances. This not only reduces
the costs incurred for conducting experiments in real time but gives a student the flexibility to
explore and repeat experiments till they are thorough.
PARIVAHAN PORTAL
The portal was launched to improve the quality of service delivery to the citizen and the quality of
work environment of the RTOs. Its mission has been to automate all Vehicle Registration and
Driving License related activities in transport authorities of country with introduction of smart
card technology to handle issues like inter-state transport vehicle movement and to create state
and national level registers of vehicles/DL information. The latest initiative has been to centralize
both applications- VAHAN and SARATHI, for ensuring higher tranparency, security and
reliability of operations through a countrywide unified database and provision of a highly citizen
and trade centric web enabled environment.
PASSPORT SEVA PROJECT (PSP)
Passport Seva enables simple, efficient and transparent processes for delivery of passport and
related services. Apart from creating a countrywide networked environment for Government staff,
it integrates with the State Police for physical verification of applicant's credentials and with India
Post for delivery of passports. The Passport Seva Project is transforming passport and related
services in India to provide a best-in-class experience to Indian citizens. PSP is enabling MEA to
deliver passport services in a reliable, convenient and transparent manner, within defined service
levels.
PROJECT MANAGEMENT AND INFORMATION SYSTEM (PMIS)
Program Management Information System (PMIS) is a web-based, centralized tool for monitoring
and evaluation of the physical, financial and outcome parameters of the Mission Mode Projects
under e-Kranti framework of Digital India program and other such e-Governance projects.

23 Akhilesh Dubey
PROJECT MONITORING WEBSITE FOR ECOURTS
The website was planned to develop, deliver, install and implement automated decision-making
and decision support system in 700 courts of Delhi, Bombay, Kolkata & Chennai; 900 courts in
the 29 capital city courts of states and UTs and 13000 district and subordinate courts. The
objective of the project was to help judicial administrations of the courts in streamlining their day-
to-day activities.
PUBLIC FINANCIAL MANAGEMENT SYSTEM (PFMS)
PFMS initially started as a Plan scheme named CPSMS of the Planning Commission in 2008-09
as a pilot in four States of Madhya Pradesh, Bihar, Punjab and Mizoram for four Flagship
schemes e.g. MGNREGS, NRHM, SSA and PMGSY. After the initial phase of establishing a
network across Ministries / Departments, it has been decided to undertake National rollout of
CPSMS (PFMS) to link the financial networks of Central, State Governments and the agencies of
State Governments.
PUSA KRISHI
With the vision to take technology to the farm fields, Pusa Krishi application was developed. The
app helps the farmers to find easy solutions to problems in their farm fields and get information
about weather and accordingly take measures to save crops. It also offers information related to
new varieties of crops developed by Indian Council of Agriculture Research (ICAR), resource
conserving cultivation practices as well as farm machinery and its implementation will help in
increasing returns to farmers.
SARANSH
A CBSE Initiative, Saransh is a tool for comprehensive self-review and analysis for CBSE
affiliated schools and parents. It enables them to analyze students' performance in order to take
remedial measures. Saransh brings schools, teachers and parents closer, so that they can monitor
the progress of students and help them improve their performance.
SHAALA DARPAN
KV Shaala Darpan is an e-Governance platform for all Kendriya Vidyalayas in the country. It
aims to improve quality of learning, efficiency of school administration, governance of schools &
service delivery to key stakeholders namely, students, parents, teachers, community and schools.
SHAALA SIDDHI
The National Programme on School Standards and Evaluation (NPSSE), known as Shaala Sidhdhi
is a comprehensive instrument for school evaluation leading to school improvement. Developed
by the National University of Educational Planning and Administration (NUEPA), it aims to
enable schools to evaluate their performance in a more focused and strategic manner and facilitate
them to make professional judgments for improvement.

SMS-BASED MID-DAY MEAL MONITORING SCHEME

Mid-Day Meal mobile app is meant for effective monitoring of daily and monthly mid-day meal
data to be sent by the schools. The app provides additional data communicating mechanism for
the MDM in-charge/teacher who has to send the daily/monthly data using SMS. The app, once
installed on android device, does not need Internet to send MDM figures as user has option to
send the figure through SMS from the app. This simplifies the job of MDM in-charge, who even
does not have to remember the SMS formats. The higher authorities at Block, District and State
level have a very simple and effective mechanism in shape of this app on their mobile devices for
effective and efficient monitoring of daily as well as monthly data transmission by all the MDM
in-charge falling under their jurisdiction. The authorities can send SMS alerts to all defaulters
using single button available in the app.

24 Akhilesh Dubey
SOIL HEALTH CARD
It aims at promoting Integrated Nutrient Management (INM) through judicious use of chemical
fertilisers including secondary and micro nutrients in conjunction with organic manures and bio-
fertilisers for improving soil health and its productivity; strengthening of soil and fertiliser testing
facilities to provide soil test based recommendations to farmers for improving soil fertility;
ensuring quality control requirements of fertilisers, bio-fertilisers and organic fertilisers under
Fertiliser Control Order, 1985; upgradation of skill and knowledge of soil testing laboratory staff,
extension staff and farmers through training and demonstrations; promoting organic farming
practices etc.
STARTUP INDIA PORTAL AND MOBILE APP
Startup India is a flagship initiative of the Government of India, intended to build a strong eco-
system for nurturing innovation and Startups in the country that will drive sustainable economic
growth and generate large scale employment opportunities. The Government through this
initiative aims to empower Startups to grow through innovation and design.
SUGAMAYA PUSTAKALYA
“Sugamaya Pustakalaya” is an online platform that makes accessible content available to print-
disabled people. The library houses publications across diverse subjects and languages and
multiple accessible formats. It has been created by Department of Empowerment of Persons with
Disabilities (Divyangjan), Ministry of Social Justice and Empowerment in collaboration with
member organizations of Daisy Forum of India and powered by TCS Access.
SWATCH BHAARAT app
The Swachhta Abhiyan has turned into a National Movement with citizens now becoming active
participants in cleanliness activities across the nation. The dream of a ‘Clean India’ once seen by
Mahatma Gandhi is being realized with millions of people across the country joining the
cleanliness initiatives of the government departments, NGOs and local community centres to
make India clean as a part of this ‘Jan Andolan’.
SWAYAM
SWAYAM seeks to bridge the digital divide for students who have hitherto remained untouched
by the digital revolution and have not been able to join the mainstream of the knowledge
[Link] is done through an indigenous developed IT platform that facilitates hosting of all
the courses, taught in classrooms from 9th class till post-graduation to be accessed by anyone,
anywhere at any time.
UDAAN
Udaan is a special initiative to address the needs of the educated unemployed in Jammu &
Kashmir (J&K). It is focused on youth of the state, who are graduate, post graduate and three year
diploma engineers. The programme is designed to encourage corporates to travel to J&K meet
with the youth and hire aspiring youth in J&K who wish to explore the opportunity to work with
corporates. Udaan provides a framework of support to the youth to travel, undergo training in
firms and transit to work.
UMANG
UMANG (Unified Mobile Application for New-Age Governance) is one of the key initiatives
under the Digital India program to develop a common, unified platform and mobile app to
facilitate a single point of access to all government services. It is envisaged to act as a master
application, which will integrate 200 applications which will offer around 1,200 services of
various government departments of the Centre, states and local bodies, and even some important
utility services from the private sector. Its primary aim is to abridge inconvenience faced by users
in managing multiple mobile apps and facilitate a one-stop-solution to avail varied government
services.

25 Akhilesh Dubey
AADHAAR
Aadhaar identity platform is one of the key pillars of ‘Digital India’, wherein every resident of the
country is provided with a unique identity or Aadhaar number. The largest biometrics based
identification system in the world, Aadhaar is a strategic policy tool for social and financial
inclusion, public sector delivery reforms, managing fiscal budgets, increase convenience and
promote hassle-free people-centric governance. It is unique and robust enough to eliminate
duplicate or fake identities and may be used as a basis/primary identifier to roll out several
Government welfare schemes and programmes for effective service delivery thereby promoting
transparency and good governance.
BHARAT BROADBAND NETWORK (BBNL)
Bharat Broadband Network Limited is a special purpose vehicle set-up under Companies Act by
the Government of India with an authorized capital of Rs. 1000 cr. It has been mandated to create
the National Optical Fiber Network (NOFN) in India. A total of around 2,50,000 Gram
Panchayats spread over 6,600 Blocks and 641 Districts are to be covered by laying incremental
fiber.

CENTRE FOR EXCELLENCE FOR INTERNET OF THINGS (COE-IT)

The Centre of Excellence for IoT was announced as a part of the Digital India Initiative to jump
start the IOT ecosystem taking advantage of India's IT strengths and help the country attain a
leadership role in the convergent area of hardware and software. The main objective of the center
is to create innovative applications and domain capability. Additionally, the center will help build
industry capable talent, start-up community and an entrepreneurial ecosystem for IOT.

CERT-IN
CERT-In was formed with an aim to secure Indian cyber space. CERT-In provides Incident
Prevention and Response services as well as Security Quality Management Services. CERT-In has
been designated under Section 70B of Information Technology (Amendment) Act 2008 to serve
as the national agency to perform the following functions in the area of cyber security: •
Collection, analysis and dissemination of information on cyber incidents • Forecast and alerts of
cyber security incidents • Emergency measures for handling cyber security incidents •
Coordination of cyber incident response activities • Issue guidelines, advisories, vulnerability
notes and whitepapers relating to information security practices, procedures, prevention, response
and reporting of cyber incidents

Common Service Centres (CSCs)

CSC scheme is one of the mission mode projects under the Digital India Programme. CSCs are
the access points for delivery of essential public utility services, social welfare schemes,
healthcare, financial, education and agriculture services, apart from host of B2C services to
citizens in rural and remote areas of the country. It is a pan-India network catering to regional,
geographic, linguistic and cultural diversity of the country, thus enabling the Government’s
mandate of a socially, financially and digitally inclusive society.
CYBER SWACHHTA KENDRA
Cyber Swachhta Kendra (Botnet Cleaning and Malware Analysis Centre) is a part of the
Government of India's Digital India initiative to create a secure cyber space by detecting botnet
infections in India and to notify, enable cleaning and securing systems of end users so as to
prevent further infections. It is set up in accordance with the objectives of the ‘National Cyber
Security Policy’, which envisages creating a secure cyber eco system in the country. This centre
operates in close coordination and collaboration with Internet Service Providers and
Product/Antivirus companies.

26 Akhilesh Dubey
DEEN DAYAL UPADHYAYA GRAM JYOTI YOJANA
One of the flagship programmes of the Power Ministry (MoP), Deen Dayal Upadhyaya Gram
Jyoti Yojana (DDUGJY) is designed to provide continuous power supply to the entire rural India.
With this scheme, the government had decided to electrify 18,452 unelectrified villages within
1000 days, by May 1, 2018. The DDUGJY can benefit rural households significantly as electricity
is extremely vital for growth and development of the country.
DIGILOCKER
DigiLocker is a Digital Wallet to empower citizens digitally. It’s a secure cloud based platform
for issuance, sharing and verification of critical lifelong documents or certificates. It has created a
new paradigm for true paperless governance by promoting usage of digital documents. Currently,
DigiLocker provides access to more than 347 crore authentic digital documents issued from over
100 issuers comprising of Central & State agencies such as Transport Department, Income Tax
Department, Revenue Department, State & Central Education Boards etc
DIGISEVAK- VOLUNTEER MANAGEMENT SYSTEM (VMS)
DigiSevak is an online volunteering platform for interested citizens who want to contribute to the
success of Digital India program. Various government department and agencies can create
volunteering tasks and volunteers can choose tasks based on their skills and interest areas. The
platform provides means for end-to-end execution of a volunteering task, right from registration
of volunteers to creation of tasks, evaluation of tasks and rewards & recognition of contribution
by volunteers.
DIGITAL SAKSHARTA ABHIYAAN (DISHA)
The Digital Saksharta Abhiyan or National Digital Literacy Mission (NDLM) Scheme has been
formulated to impart IT training to 52.5 lakh persons, including Anganwadi, ASHA workers and
authorised ration dealers in all the States/UTs across the country. The initiative aims at training
non-IT literate citizens to become IT literate to enable their active and effective participation in
the democratic, developmental process, and enhance their livelihood too.
DIGITIZE INDIA PLATFORM
Digitize India Platform (DIP) is an initiative of the Government of India under the Digital India
Programme to provide digitization services for scanned document images or physical documents
for any organization. The aim is to digitize and make usable all the existing content in different
formats and media, languages, digitize and create data extracts for document management, IT
applications and records management.
DIRECT BENEFIT TRANSFER (DBT)
DBT was initiated with the aim to reform government delivery system by re-engineering the
existing process in welfare schemes for simpler and faster flow of information/funds and to ensure
accurate targeting of the beneficiaries, de-duplication and reduction of fraud. DBT will bring
efficiency, effectiveness, transparency and accountability in the Government system and infuse
confidence of citizen in the governance. Use of modern technology and IT tools will realize the
dream of MAXIMUM GOVERNANCE MINIMUM GOVERNMENT.

eBASTA
In line with the Government's Digital India initiative, this project has created a framework to
make school books accessible in digital form as e-books to be read and used on tablets and
laptops. The main idea is to bring various publishers (free as well as commercial) and schools
together on one platform. In addition to the portal, a back-end framework to facilitate the
organization and easy management of such resources has been developed, along with the web-
based applications that can be installed on tablets for navigating the framework.

27 Akhilesh Dubey
ELECTRONIC DEVELOPMENT FUND (EDF)
As part of the ‘Digital India’ agenda of the Government, and to develop the Electronics System
Design and Manufacturing (ESDM) sector in order to achieve ‘Net Zero Imports’ by 2020 and to
look at India as their next destination to cater to the domestic Indian demand as well as act as an
exports hub in the ESDM sector. It is with this objective that an Electronic Development Fund
(EDF) is set up as a "Fund of Funds" to participate in professionally managed "Daughter Funds"
which in turn will provide risk capital to companies developing new technologies in the area of
electronics, nano-electronics and Information Technology (IT).
eSIGN
eSign is an online electronic signature service which can be integrated with service delivery
applications via an open API to facilitate an Aadhaar holder to digitally sign a document. Using
authentication of the Aadhaar holder through Aadhaar e-KYC service, online electronic signature
service is facilitated
ESSO-INDIAN NATIONAL CENTER FOR OCEAN INFORMATION SERVICES
ESSO-INCOIS was established as an autonomous body in 1999 under the Ministry of Earth
Sciences (MoES) and is a unit of the Earth System Science Organization (ESSO). ESSO- INCOIS
is mandated to provide the best possible ocean information and advisory services to society,
industry, government agencies and the scientific community through sustained ocean observations
and constant improvements through systematic and focussed research.
eTRADE
The Department of Commerce is pursuing the project eTRADE, the purpose of which is to
facilitate foreign trade in India by way of promoting effective and efficient delivery of services by
various regulatory / facilitating agencies involved in foreign trade so as to enable the trade to avail
services from these agencies in online environment.
GARV GRAMEEN VIDYUTIKARAN MOBILE APP
The mobile application provides real-time updated data of ongoing electrification process to all
users/stakeholders and provides information about Government schemes and electrification data.
The app can also be used for sharing inspirational stories of differently-abled, who achieved
success despite all odds.
GOVERNMENT e-MARKETPLACE
Government e-Marketplace (GeM) is single window solution for online procurement of common
use Goods & Services required by various Government Departments / Organizations / PSUs. GeM
aims to enhance transparency, efficiency and speed in public procurement. It also provides the
tools for direct purchase, e-bidding and reverse e-auction to facilitate the government users to
achieve the best value for the money. The portal offers online registration facilities for all
stakeholders namely Government Users, Product Sellers and Service Providers.
HERITAGE CITY DEVELOPMENT AND AUGMENTATION YOJANA (HRIDAY)
The Ministry of Urban Development, Government of India, launched the National Heritage City
Development and Augmentation Yojana (HRIDAY) scheme on 21st January, 2015, with a focus
on holistic development of heritage cities. The scheme aims to preserve and revitalise soul of the
heritage city to reflect the city’s unique character by encouraging aesthetically appealing,
accessible, informative & secured environment.
INTEGRATED HEALTH INFORMATION SYSTEM (IHIP)
An Integrated Health Information Platform (IHIP) is being setup by the Ministry of Health and
Family Welfare (MoHFW). The primary objective of IHIP is to enable the creation of standards
compliant Electronic Health Records (EHRs) of the citizens on a pan-India basis along with the
integration and interoperability of the EHRs through a comprehensive Health Information
Exchange (HIE) as part of this centralized accessible platform.

28 Akhilesh Dubey
IRCTC CONNECT
In order to cater to the growing demand of passengers to make the ticketing application more
user-friendly and faster, IRCTC Connect was developed. The new app with several add-on
features is based on the next generation e-ticketing system. Synchronised with the ticketing
website, the app facilitates search and book train tickets, check existing reservations or cancel
them, and get upcoming journey alerts
JEEVAN PRAMAAN
Jeevan Pramaan is a biometric enabled digital service for pensioners of Central Government, State
Government or any other Government organization. The new service aims to streamline the
process of issuing life certificate and make it a hassle-free experience for the pensioners. With this
initiative the pensioner’s requirement to physically present him/her in front of the disbursing
agency or the certification authority will become a thing of the past benefiting the pensioners in a
huge way and cutting down on unnecessary logistical hurdles.
MEGHRAJ
In order to utilise and harness the benefits of Cloud Computing, the Government of India has
embarked upon an ambitious initiative - "GI Cloud" which has been named as 'MeghRaj'. The
focus of this initiative is to accelerate delivery of e-services in the country while optimizing ICT
spending of the Government. This will ensure optimum utilization of the infrastructure and speed
up the development and deployment of eGov applications.
MOBILE SEVA APP STORE
A mobile applications store (m-AppStore) has been created to facilitate the process of
development and deployment of suitable mobile applications for delivery of public services
through mobile devices. The m-AppStore store is integrated with the MSDG and it shall use the
MSDG infrastructure for deployment of such applications. The m-AppStore is based on service
oriented architecture and cloud based technologies using open standards as far as practicable.
NATIONAL SUPER COMPUTING MISSION (NSM)
National Super Computing Mission has been envisaged to empower the national academic and
R&D institutions, spread across the country, by installing a vast supercomputing grid comprising
of more than 70 high-performance computing facilities. These supercomputers will also be
networked on the National Supercomputing grid over the National Knowledge Network (NKN).
OPEN DATA
Open Government Data (OGD) Platform India - [Link] - is a platform for supporting Open
Data initiative of Government of India. The portal is intended to be used by Government of India
Ministries/ Departments their organizations to publish datasets, documents, services, tools and
applications collected by them for public use. It intends to increase transparency in the functioning
of Government and also open avenues for many more innovative uses of Government Data to give
different perspective.
RAPID ASSESSMENT SYSTEM
National e-Governance Division, a division of Ministry of Electronics and Information
Technology, has developed a Rapid Assessment System (RAS) for continuous feedback for e-
services delivered by Government of India and State Governments. This system has multiple
channels for receiving feedback and is backed by analytics. These analytics will help integrated
departments for continuous system improvement and better governance.
UN-RESERVED TICKET THROUGH MOBILE APPLICATION (UTS APP)
In order to promote paperless economy, Indian Railways has launched its new UTS on mobile
application. This official android mobile ticketing app enables booking unreserved paperless
journey ticket, issue/renew season ticket and platform ticket. The app has introduced two modes
of booking mobile tickets-Paper Ticket and Paperless Ticket.

29 Akhilesh Dubey
SINGLE WINDOW INTERFACE FOR TRADE (SWIFT)
As part of the “Ease of Doing Business” initiatives, the Central Board of Excise & Customs,
Government of India has taken up implementation of the Single Window Project to facilitate the
Trading Aross Borders in India. The 'India Customs Single Window' would allow importers and
exporters, the facility to lodge their clearance documents online at a single point only. Required
permissions, if any, from other regulatory agencies would be obtained online without the trader
having to approach these agencies. The Single Window Interface for Trade (SWIFT), would
reduce interface with Governmental agencies, dwell time and the cost of doing business.

ECOSYSTEM
Agencies Enabling DI Initiatives

CONTROLLER OF CERTIFYING AUTHORITIES (CCA)

The IT Act provides for the Controller of Certifying Authorities (CCA) to license and regulate the
working of Certifying Authorities and also to ensure that none of the provisions of the Act are
violated. The Certifying Authorities (CAs) issue Digital Signature Certificates (DSC) for
electronic authentication of users. Its aim is to promote the growth of e-commerce and
eGovernance through a wide use of digital signatures.
CENTRE FOR DEVELOPMENT OF ADVANCED COMPUTING (C-DAC)

Centre for Development of Advanced Computing (C-DAC) is the premier organization of the
Ministry of Electronics and Information Technology (MeitY) for carrying out research and
development in IT, Electronics and associated areas. C-DAC works on strengthening national
technological capabilities in the context of global developments in the field and responds to
change in the market need in selected foundation areas.
CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS)

The Centre for Railway Information Systems (CRIS) is an autonomous organization under the
Ministry of Railways. It develops and manages the Information Technology applications of the
Indian Railways. CRIS also provides IT applications for non-Railway Government and Public
Sector organizations and wider transparency of national and local Governments.
COMMON SERVICES CENTRE (CSC)

Common Services Center (CSC) are a strategic cornerstone of the Digital India programme. They
are the access points for delivery of various electronic services to villages in India, thereby
contributing to a digitally and financially inclusive society. CSCs are more than service delivery
points in rural India. They are positioned as change agents, promoting rural entrepreneurship and
building rural capacities and livelihoods. They are enablers of community participation and
collective action for engendering social change through a bottom-up approach with key focus on
the rural citizen.
DEPARTMENT OF AGRICULTURE COOPERATION AND FARMERS WELFARE
(DAC&FW)

DAC&FW is organized into 27 divisions and has five attached offices and twenty-one subordinate
offices which are spread across the country for coordination with state level agencies and
implementation of Central Sector Schemes in their respective fields. Further, one Public Sector
Undertakings, nine autonomous bodies, ten national level cooperative organizations and two
authorities are functioning under the administrative control of the Department.

30 Akhilesh Dubey
SMALL FARMERS AGRIBUSINESS CONSORTIUM (SFAC)
Small Farmers Agribusiness Consortium (SFAC) is an autonomous society promoted by Ministry
of Agriculture Cooperation and Farmers’ Welfare, Government of India. SFAC is an exclusive
society focused on increasing incomes of small and marginal farmers through aggregation and
development of agribusiness. SFAC is progressing towards establishing an eco system for
FPOs/FPCs to make them sustainable and viable in the long run. SFAC is also implementing the
National Agriculture Market Electronic Trading (e-Nam) platform.
DEPARTMENT OF EMPOWERMENT OF PERSONS WITH DISABILITIES (DEPWD)
The Department of Empowerment of Persons with Disabilities in the Ministry of Social Justice &
Empowerment facilitates empowerment of the persons with disabilities, who as per Census 2011
are 2.68 crore and are 2.21 percent of the total population of the Country. These include persons
with Seeing, Hearing, Speech, Movement, Mental Retardation, Mental Illness, Multiple Disability
and any other disabilities.
DEPARTMENT OF FINANCE SERVICES
The mandate of the Department of Financial Services covers the functioning of Banks, Financial
Institutions, Insurance Companies and the National Pension System.
DEPARTMENT OF INDUSTRIAL POLICY & PROMOTION (DIPP)
Department of Industrial Policy & Promotion is responsible for formulation and implementation
of promotional and developmental measures for growth of the industrial sector, keeping in view
the national priorities and socio-economic objectives. While individual Administrative Ministries
look after the production, distribution, development and planning aspects of specific industries
allocated to them, Department of Industrial Policy & Promotion is responsible for the overall
Industrial Policy.
DEPARTMENT OF SCIENCE & TECHNOLOGY (DST)
Department of Science & Technology (DST) promotes new areas of Science & Technology, and
to play the role of a nodal department for organising, coordinating and promoting S&T activities
in the country. DST accordingly (a) Develops S&T policies, (b) Strengthens human resources and
institutional capacities, (c) Enables development & deployment of technologies, (d) Creates
opportunities for societal interventions through S & T & (e) Establishes and engages in
mechanisms of cooperation, partnerships & alliances.
DIRECTORATE GENERAL OF SUPPLIES AND GOODS (DGS&D)

DGS&D is tasked primarily with fixing Rate Contracts (RC) for common user items required by
various Government organizations through an online e-procurement portal. Presently, it is being
managed by two organized Group ‘A’ Services namely Indian Supply Service and Indian
Inspection Service. DGS&D Rate Contracts are used by Central Government Ministries /
Departments, PSUs and State Governments.
DUCATION & RESEARCH IN COMPUTER NETWORKING (ERNET)

ERNET India is an autonomous scientific society under the administrative control of Ministry of
Electronics and Information Technology, Government of India, having one of the largest
nationwide terrestrial and satellite network with 15 points of presence located at the premier
academic and research institutions in major cities of the country.
INDIAN COMPUTER EMERGENCY RESPONSE TEAM (ICERT)

CERT-In was formed with an aim to secure Indian cyber space. CERT-In provides Incident
Prevention and Response services as well as Security Quality Management Services. CERT-In has
been designated under Section 70B of Information Technology (Amendment) Act 2008 to serve

31 Akhilesh Dubey
as the national agency to perform the following functions in the area of cyber security:

 Collection, analysis and dissemination of information on cyber incidents

 Forecast and alerts of cyber security incidents
 Emergency measures for handling cyber security incidents
 Coordination of cyber incident response activities
 Issue guidelines, advisories, vulnerability notes and whitepapers relating to information
security practices, procedures, prevention, response and reporting of cyber incidents

INDIAN COUNCIL OF AGRICULTURAL RESEARCH (ICAR)

The Indian Council of Agricultural Research (ICAR) is an autonomous organisation under the
Department of Agricultural Research and Education (DARE), Ministry of Agriculture,
Government of India. The Council is the apex body for co-ordinating, guiding and managing
research and education in agriculture including horticulture, fisheries and animal sciences in the
entire country.
MINISTRY OF CORPORATE AFFAIRS (MCA)

The Ministry is primarily concerned with administration of the Companies Act 2013, the
Companies Act 1956, the Limited Liability Partnership Act, 2008 & other allied Acts and rules &
regulations framed there-under mainly for regulating the functioning of the corporate sector in
accordance with law. It is also responsible for administering the Competition Act, 2002; it
exercises supervision over the three professional bodies, namely, Institute of Chartered
Accountants of India(ICAI), Institute of Company Secretaries of India(ICSI) and the Institute of
Cost Accountants of India (ICAI); and is responsible for carrying out the functions of the Central
Government relating to administration of Partnership Act, 1932, the Companies (Donations to
National Funds) Act, 1951 and Societies Registration Act, 1980.
MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY (MEITY)

MeiTY aims to promote e-Governance for empowering citizens, promoting the inclusive and
sustainable growth of the Electronics, IT & ITeS industries, enhancing India’s role in Internet
Governance, adopting a multipronged approach that includes development of human resources,
promoting R&D and innovation, enhancing efficiency through digital services and ensuring a
secure cyber space. It envisions e-Development of India as the engine for transition into a
developed nation and an empowered society.
MINISTRY OF LABOUR & EMPLOYMENT

The main responsibility of the Ministry is to protect and safeguard the interests of workers in
general and those who constitute the poor, deprived and disadvantage sections of the society, in
particular, with due regard to creating a healthy work environment for higher production and
productivity and to develop and coordinate vocational skill training and employment services.
Government’s attention is also focused on promotion of welfare and providing social security to
the labour force both in organized and unorganized sectors, in tandem with the process of
liberalization.
NATIONAL ASSETS DIRECTORY

National Asset Directory (NAD) is one of the software applications envisaged as part of Phase II
of e-Panchayat MMP. NAD aims to keep stock of all the assets created, controlled and maintained
by the RLB/ULB/Line Department in the country and assign a code to each asset for its unique
identification leading to effective utilization of the Assets.

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MINISTRY OF EXTERNAL AFFAIRS

The Ministry of External Affairs of India, also known as the Foreign Ministry, is the government
agency responsible for the conduct of foreign relations of India.
NATIONAL COUNCIL OF EDUCATION RESEARCH AND TRAINING (NCERT)
The National Council of Educational Research and Training (NCERT) is an autonomous
organisation set up by the Government of India to assist and advise the Central and State
Governments on policies and programmes for qualitative improvement in school education.

NATIONAL HEALTH MISSION (NHM)

The National Health Mission (NHM) encompasses two Sub-Missions, National Rural Health
Mission (NRHM) and National Urban Health Mission (NUHM). It is both flexible and dynamic
and is intended to guide States1 towards ensuring the achievement of universal access to health
care through strengthening of health systems, institutions and capabilities.
NATIONAL INFORMATICS CENTRE (NIC)
National Informatics Centre (NIC) of the Ministry of Electronics and Information Technology
provides network backbone and e-Governance support to Central Government, State
Governments, UT Administrations, Districts and other Government bodies. It offers a wide range
of ICT services including Nationwide Communication Network for decentralized planning,
improvement in Government services and wider transparency of national and local Governments.
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY
(NIELIT)
National Institute of Electronics & Information Technology (NIELIT),(erstwhile DOEACC
Society), an Autonomous Scientific Society under the administrative control of Ministry of
Electronics & Information Technology (MoE&IT), Government of India, was set up to carry out
Human Resource Development and related activities in the area of Information, Electronics &
Communications Technology (IECT). NIELIT is engaged both in Formal & Non-Formal
Education in the area of IECT besides development of industry oriented quality education and
training programmes in the state-of-the-art areas.
NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE
NIHFW, an autonomous organization, under the Ministry of Health and Family Welfare,
Government of India, acts as an ‘apex technical institute’ as well as a ‘think-tank’ for the
promotion of health and family welfare programmes in the country. The Institute addresses a wide
range of issues on health and family welfare.
NATIONAL INTERNET EXCHANGE OF INDIA (NIXI)
NIXI is a not for profit Organization under section 25 of the Companies Act 1956, and was
registered on 19 th July, 2003. NIXI was set up for peering of ISPs among themselves for the
purpose of routing the domestic traffic within the country, instead of taking it all the way to
US/Abroad, thereby resulting in better quality of service (reduced latency) and reduced bandwidth
charges for ISPs by saving on International Bandwidth. NIXI is managed and operated on a
Neutral basis, in line with the best practices for such initiatives globally.
NATIONAL SKILL DEVELOPMENT CORPORATION
The National Skill Development Corporation, (NSDC) is a one-of-its-kind, Public Private
Partnership in India, under the Ministry of Skill Development & Entrepreneurship. It aims to
promote skill development by catalyzing creation of large, quality, for-profit vocational
institutions. NSDC acts as a catalyst in skill development by providing funding to enterprises,
companies and organisations that provide skill training.

33 Akhilesh Dubey
NASSCOM
NASSCOM is the industry association for the IT-BPM sector in India. A not-for-profit
organisation funded by the industry, its objective is to build a growth led and sustainable
technology and business services sector in the country

NATIONAL PAYMENTS CORPORATION OF INDIA

National Payments Corporation of India (NPCI) is an umbrella organization for all retail payments
system in India. It was set up with the guidance and support of the Reserve Bank of India (RBI)
and Indian Banks’ Association (IBA). The core objective is to consolidate and integrate multiple
systems with varying service levels into nation-wide uniform and standard business process for all
retail payment systems. The other objective was to facilitate an affordable payment mechanism to
benefit the common man across the country and help financial inclusion.

NSDL DATABASE MANAGEMENT LTD. (NDML)

NSDL Database Management Ltd. (NDML) is a wholly owned subsidiary of National Securities
Depository Ltd. (NSDL). NDML is part of NSDL Group comprising of National Securities
Depository Limited (NSDL), NSDL Database Management Limited (NDML) and NSDL e-
Governance Infrastructure Limited. NSDL Group has been involved in projects of national
importance, especially those being implemented for the first time by the government / government
undertakings in India. NDML works closely with the Government agencies for implementing e-
Governance Projects on Build-Own-Operate basis at the most competitive charges.

NATIONAL eGOVERNANCE DIVISION (NeGD)

NeGD is an Independent Business Division (IBD) established by Ministry of Electronics and
Information Technology within Media Lab Asia to undertake Programme Management of NeGP.
NeGD acts as one of the key catalysts and integrators for initiatives under Mission Mode Projects
and support components under NeGP 2.0 across the country. NeGD is also expected to
proactively support central ministries/departments/state governments in propagation of their e-
Governance initiatives.

National University of Educational Planning and Administration (NUEPA)

The National University of Educational Planning and Administration (NUEPA), established by
the Ministry of Human Resource Development, Government of India, is a premier organization
dealing with capacity building and research in planning and management of education not only in
India but also in South Asia.

NATIONAL CENTRE OF GEO-INFORMATICS (NCOG)

NCoG provides a ‘GIS platform’ for sharing and collaborating GIS data source, location based
analytics and ‘Decision Support System’ serving to Central/State/UT government departments,
businesses as well as provide hosts of citizen services. Its main objectives are to: provide a
national platform for developing geo-informatics related resources and capabilities in the country,
provide applications and solutions to all Governments, Central, State, Local self-governments in
the area of geo-informatics, take up programmes for human resource development in the area of
geo-informatics and take up R&D in the area of geo-informatics including use of open source
technologies.

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34 Akhilesh Dubey