What is Tourism?

oVisiting places to explore the culture,

Tourism refers to the activity of people history, and traditions of a country.
traveling from their usual place of residence to 4. Ecotourism Automated Information System in the Tourism
another destination, typically for leisure, business, or o Travel aimed at caring for and Industry
other purposes. It also encompasses the activities protecting the environment. An automated information system in the
tourists engage in while at the destination and the 5. Adventure Tourism tourism industry is a digital platform or software used
industries and services that support their travel. o Activities that involve outdoor to streamline, organize, and optimize the processing
challenges, such as hiking, scuba of information and operations within the sector. Its
Key Aspects of Tourism: diving, or zip-lining. purpose is to facilitate interactions among tourists,
6. Medical Tourism travel agencies, and other stakeholders through
1. Tourists o Traveling to another country for advanced technology.
o Individuals traveling to places outside medical treatment or procedures.
their residence for no longer than a Examples of Automated Information Systems in
year for leisure, business, or other Importance of Tourism: Tourism:
reasons.
2. Destination 1. Economic Growth 1. Online Booking Systems
o The location visited by tourists, such as o Brings income to local communities o Allow tourists to book flights,
beaches, historical sites, amusement and national economies. accommodations, and tour packages
parks, mountains, or cities. 2. Job Opportunities online.
3. Services and Support o Creates numerous jobs in the o Examples: Booking.com, Expedia,
o Includes hotels, restaurants, hospitality, transportation, and retail Airbnb.
transportation, travel agencies, and sectors. 2. Customer Relationship Management (CRM)
other services that assist tourists. 3. Cultural and Environmental Awareness Software
4. Tourism Economy o Promotes awareness of culture and o Helps manage relationships with
o The impact of tourism on a country’s supports environmental conservation. clients, including tracking bookings and
revenue, including foreign exchange 4. Global Unity managing customer feedback.
earnings, job creation, and o Strengthens connections between o Examples: Salesforce, Zoho CRM.
investments. different cultures and nations. 3. Inventory Management Systems
o Used by hotels or tour operators to
Types of Tourism: Tourism is a vital aspect of many countries' monitor the availability of rooms, tour
economies and cultures, offering opportunities for slots, and other resources.
1. Leisure Tourism development, experiences, and global unity. 4. Self-Service Kiosks
o Traveling for rest and recreation, such o Found in airports or hotels for check-
as beach vacations or sightseeing ins, boarding pass issuance, or
tours. retrieving key cards.
2. Business Tourism 5. Travel Apps
o Traveling for work or business o Provide information like itineraries,
purposes, including conferences, destination guides, and navigation
meetings, and expos. tools.
3. Cultural Tourism o Examples: Google Maps, TripIt.
6. Automated Payment Systems
 o Facilitate faster and more secure  Clearly identify the system’s main functions  The system provides processed data or
transactions using credit cards, e- and objectives. results in a user-friendly format.
wallets, or bank transfers.  Example: A booking system aims to  Example: A confirmation email, an itinerary, or
streamline reservation processes for hotels or a report of daily sales.
Benefits of Automated Information Systems in airlines.
Tourism:
2. System Setup and Initialization
 Faster Transactions 7. Data Storage and Backup
Reduces waiting time for bookings and other  Install or configure the software or hardware
services. required for the AIS.  The system stores processed data securely
 Accurate Data  Ensure all components, such as computers, for future reference.
Provides businesses with precise operational servers, and network connections, are  Implement automatic backups to protect
information. properly set up. against data loss.
 Enhanced Customer Experience
Easy access to information, seamless booking 3. Data Input 8. Monitoring and Maintenance
processes, and personalized services.
 Cost Efficiency  Enter the required data into the system, such  Regularly monitor the system for errors or
Reduces operational costs by automating as customer information, inventory, or inefficiencies.
various processes. schedules.  Perform updates and maintenance to ensure
 Global Reach  Example: In a tourism AIS, input hotel room smooth operation and security.
Makes it easier to access international availability or flight schedules.
markets via online platforms. 9. Security and Access Control
4. System Processing
The use of automated information systems is crucial  Ensure the system has safeguards to prevent
in modern tourism as it enhances services and  The AIS processes the input data according to unauthorized access or data breaches.
provides tourists with a better experience. pre-set rules and algorithms.  Example: Use role-based permissions or
 Example: Generating a list of available rooms multi-factor authentication.
or computing the best travel package.
10. System Evaluation and Feedback
5. User Interaction
 Gather feedback from users to identify areas
 Users (employees, customers, or for improvement.
administrators) interact with the system  Adjust the system's settings or processes
through interfaces like dashboards, mobile based on evaluations to optimize
apps, or kiosks. performance.
Basic Steps in Operating an Automated  Example: A tourist booking a flight via a
Information System mobile app or a hotel staff managing
reservations through the system.
1. Understanding the System's Purpose
6. Data Output