Occupational Standard: Marketing and Sales Management Level II

Unit Title Apply 5S Procedures

Unit Code LSA MSM2 08 1221
Unit Descriptor This unit of competence covers the skills, attitudes and knowledge
required by an employee or worker to apply 5S procedures (structured
approach to housekeeping) to their own job and work area and
maintains the housekeeping and other standards set by 5S procedure.

Elements Performance Criteria

1. Develop 1.1 Discuss quality assurance procedures of the enterprise or
understanding of organization
quality system 1.2 Understand the relationship of quality system and continuous
improvement in the workplace
1.3 Identify and relate to workplace requirements the purpose and
elements of quality assurance (QA) system
1.4 Explain the 5S system as part of the quality assurance of the work
organization
2. Sort needed items 2.1 Identify all items in the work area
from unneeded 2.2 Distinguish between essential and non-essential items
2.3 Sort items to achieve deliverables and value expected by
downstream and final customers
2.4 Sort items required for regulatory or other required purposes
2.5 Place any non-essential item in appropriate place other than the
workplace
2.6 Regularly check that only essential items are in the work area
3. Set workplace in 3.1 Identify the best location for each essential item
order 3.2 Place each essential item in its assigned location
3.3 After use immediately return each essential item to its assigned
location
3.4 Regularly check that each essential item is in its assigned location
4. Shine work area 4.1
Keep the work area clean and tidy at all times
4.2
Conduct regular housekeeping activities during shift
4.3
Ensure the work area is neat, clean and tidy at both beginning and
end of shift
5. Standardize 5.1 Follow procedures
activities 5.2 Follow checklists for activities, where available
5.3 Keep the work area to specified standard
6. Sustain 5S system 6.1 Clean up after completion of job and before commencing next job
or end of shift
6.2 Identify situations where compliance to standards is unlikely and
take actions specified in procedures
6.3 Inspect work area regularly for compliance to specified standard
6.4 Recommend improvements to lift the level of compliance in the
workplace
1.1 Work instructions
While the terms "work" and "job" are often used interchangeably, they have distinct meanings,
especially in the context of employment and career development. Here's a breakdown of the key
differences:
Work:
• Definition: Work is a general term that refers to any activity that involves effort, either physical
or mental, to achieve a purpose or goal. It's broader and less defined than a job.
• Nature: Work can be paid or unpaid. It can be formal or informal, structured or unstructured. It
can be done by individuals, groups, or even machines.
• Scope: The scope of work can vary widely. It might involve a single task, a project, a series of
activities, or even a lifelong pursuit.
• Purpose: The purpose of work can be diverse, ranging from earning a livelihood to contributing
to society, expressing creativity, or fulfilling a personal passion.
• Examples:
• Studying for an exam is work.
• Volunteering at a soup kitchen is work.
• Painting a house is work.
• Writing a report is work.
• Developing a new product is work.
Job:
• Definition: A job is a specific role or position within an organization or company that involves
a set of defined responsibilities and tasks for which a person is typically paid. It's a more specific
and formal concept than work.
• Nature: A job is typically paid. It is usually part of a formal employment relationship. It
involves a clear set of duties and expectations.
• Scope: The scope of a job is more narrowly defined than work. It's typically related to a
specific department, project, or function within an organization.
• Purpose: The purpose of a job is typically to contribute to the goals and objectives of the
organization in exchange for compensation.
• Examples:
• A software engineer at a tech company.
• A teacher at a school.
• A nurse at a hospital.
• A sales representative for a retail company.
• An accountant for an accounting firm.
A work instruction is a detailed, step-by-step guide that explains how to perform a specific task
or job. It provides clear and concise directions, ensuring that the work is done consistently and
correctly, regardless of who is performing it. Think of it as a "recipe" for a particular job.

Here's a breakdown of what constitutes a good work instruction:

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Key Characteristics of Effective Work Instructions:
• Clarity: Uses simple, unambiguous language that is easy to understand. Avoids jargon or
technical terms that might not be familiar to everyone.
• Step-by-Step: Breaks down the task into small, logical steps that are easy to follow. Each step
should be clear and sequential.
• Visual Aids: Incorporates visual aids (images, diagrams, screenshots, videos) where applicable
to make the instructions more understandable.
• Specifics: Provides specific details about tools, materials, equipment, and settings required for
the task.
• Accuracy: Ensures the instructions are factually correct, up-to-date, and reflect the best way to
perform the task.
• Standardization: Promotes consistency in how the task is performed, leading to more reliable
and predictable outcomes.
• Accessibility: Easily accessible to anyone who needs it (e.g., stored in a centralized location,
available online).
• Measurable: Specifies the expected output or result of the task, allowing for measurement of
success.
• Concise: Avoids unnecessary information, focusing on the steps needed to complete the task
efficiently.

What Information Does a Work Instruction Typically Include?

• Title: A clear and descriptive title of the task.

• Purpose: A brief explanation of why the task is performed and its importance.
• Scope: A description of the boundaries and limitations of the task.
• Prerequisites: Any required prior training, skills, or tools.
• Materials and Tools: A list of materials, tools, and equipment required for the task.
• Safety Precautions: Any safety measures or warnings that must be followed.
• Step-by-Step Instructions: Detailed instructions for performing each step of the task.
• Visual Aids: Images, diagrams, screenshots, or videos to illustrate the steps.
• Expected Outcomes: What the final result should look like.
• Troubleshooting: Basic solutions for common problems that might occur during the task.
• References: Any related documentation or resources.
• Revision History: Records of changes to the instructions.
Why Are Work Instructions Important?
• Consistency: Ensures tasks are performed the same way every time, leading to more predictable
results and higher quality.
• Training: Makes it easier to train new employees, reducing training time and costs.
• Reduced Errors: Minimizes errors and mistakes by providing clear guidance.
• Improved Efficiency: Optimizes processes, leading to increased productivity.
• Standardization: Promotes standardization of work processes across the organization.
• Compliance: Helps comply with industry standards, regulations, and quality management
systems.
• Knowledge Sharing: Captures and shares knowledge within the organization.
• Continuous Improvement: Serves as a basis for identifying areas for improvement in work
processes.

1.2 Job Specification

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A job specification is a written statement that outlines the specific qualifications, skills,
knowledge, abilities, and personal attributes that are required for a particular job. It's a detailed
profile of the ideal candidate for a role, and it's distinct from a job description, which focuses on
the duties and responsibilities of the job itself.

Think of a job specification as a "wish list" or "checklist" of what the ideal candidate should
possess. It helps employers identify and recruit the most suitable individuals for a given position.

Key Components of a Job Specification:

1. Education:
• The level of formal education required (e.g., high school diploma, bachelor's degree, master's
degree).
• Specific majors or fields of study that are preferred or necessary.
• Certifications, licenses, or professional accreditations that are required or beneficial.

2. Experience:
• The amount of relevant work experience that is needed.
• Specific industries or types of experience that are preferred.
• Experience with specific technologies, software, or tools that are required.

3. Skills:
• Technical skills (hard skills) required for the job, such as computer programming, data
analysis, or equipment operation.
• Soft skills (interpersonal skills) required, such as communication, teamwork, problem-solving,
and leadership.

4. Knowledge:
• Specific knowledge areas that are essential for the job, such as industry-specific knowledge,
regulations, or processes.
• Understanding of relevant theories, principles, or concepts.

5. Abilities:
• Physical abilities (if applicable), such as the ability to lift heavy objects, stand for long
periods, or work in specific environments.
• Mental abilities, such as critical thinking, analytical skills, or attention to detail.

6. Personal Attributes:
• Traits, characteristics, and behaviors that are important for success in the role, such as
communication skills, adaptability, initiative, or teamwork.
• Values and ethics that are aligned with the organization's culture.

7. Other Requirements:
• Travel requirements.
• Work schedule requirements (e.g., shift work, overtime).
• Specific certifications or clearances required by law.
• Language requirements.

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Purpose and Importance of a Job Specification:

• Recruitment and Selection: Provides a clear framework for evaluating candidates and selecting
the most qualified applicant.
• Performance Management: Helps set performance standards and evaluate employee
performance against defined expectations.
• Training and Development: Identifies skill gaps and areas where employees need further
training and development.
• Compensation: Provides a basis for determining appropriate pay levels based on the required
qualifications and skills.
• Legal Compliance: Helps ensure that hiring practices are fair, non-discriminatory, and
compliant with legal requirements.

1.3 OHS Requirements

OHS requirements, which stand for Occupational Health and Safety requirements, are the legal,
regulatory, and best-practice standards that organizations must follow to ensure the health and
safety of their employees, contractors, visitors, and anyone else who might be affected by their
work activities. These requirements aim to prevent workplace injuries, illnesses, and fatalities.

Here's a breakdown of key aspects of OHS requirements:

1. Legal Framework:

• Laws and Regulations: OHS requirements are often based on national, regional, and local laws
and regulations, which vary depending on the jurisdiction. These laws mandate certain safety
practices and establish penalties for non-compliance.
• Industry-Specific Regulations: Some industries (e.g., construction, mining, healthcare) may
have specific OHS regulations that apply to their unique hazards.
• Standards: Organizations may also be required to meet certain standards, such as ISO 45001
(an international standard for occupational health and safety management systems).

2. Key Areas Covered by OHS Requirements:

• Workplace Hazards: Identifying and controlling workplace hazards, including physical hazards
(e.g., machinery, equipment, falls, noise), chemical hazards, biological hazards, and ergonomic
hazards.
• Risk Management: Implementing risk assessments, risk control measures, and emergency
response plans to minimize potential harm.
• Personal Protective Equipment (PPE): Providing appropriate PPE (e.g., safety glasses, gloves,
helmets, respirators) and ensuring its proper use.
• Safe Work Procedures: Developing and implementing safe work procedures for specific tasks
or processes.
• Training and Competency: Providing employees with the necessary training and information to
perform their work safely.
• Emergency Preparedness: Developing plans for responding to emergencies, including
evacuation procedures, first aid, and fire safety.

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• Incident Reporting and Investigation: Establishing procedures for reporting, investigating, and
learning from workplace incidents.
• Health Monitoring: Implementing health monitoring programs for employees who are exposed
to certain hazards.
• Ergonomics: Ensuring that workspaces and tasks are designed to minimize ergonomic risks and
prevent musculoskeletal disorders.
• Welfare Facilities: Providing adequate welfare facilities, such as toilets, handwashing facilities,
rest areas, and clean drinking water.
• Consultation and Participation: Engaging with workers on OHS matters and providing
opportunities for them to participate in safety programs.

3. Responsibilities under OHS Requirements:

• Employers: Employers have a legal and moral responsibility to provide a safe and healthy
workplace. This includes:
• Identifying hazards.
• Controlling risks.
• Providing training and supervision.
• Providing safe equipment and PPE.
• Maintaining a safe work environment.
• Consulting with workers on OHS matters.
• Employees: Employees also have responsibilities for their own safety and the safety of others.
This includes:
• Following safe work procedures.
• Using PPE properly.
• Reporting hazards and incidents.
• Participating in OHS training.
• Complying with OHS policies and procedures.

4. Key Benefits of Meeting OHS Requirements:

• Reduced Workplace Accidents: Minimizes workplace injuries, illnesses, and fatalities.

• Improved Employee Health and Well-being: Creates a healthier and more supportive work
environment.
• Increased Productivity: Reduced accidents and illnesses can lead to fewer disruptions and
improved productivity.
• Reduced Costs: Minimizes costs associated with workplace accidents, lost time, and workers'
compensation claims.
• Compliance with the Law: Avoids penalties and legal issues associated with non-compliance.

5S system
The heart and soul of visual management is 5S. It is systematic approach to workplace
organization and cleaning that will transform a disorganized workplace into an efficient running
machine.
The 5Ss are: listed by English & Japanese language
1. Sort (Seiri) – The first step in 5S is to eliminate all the things in the workspace that are not
being used and store them away. If a tool are material is not used on a daily basis, eliminate it
from the workstation.

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-To sort and separate needed items (data, files, tools, instructions, and parts, for example) from
unneeded items

2. Set in Order (Seiton) – The second step is to arrange the items used on a daily basis so that
they can be easily accessed and quickly stored. Your goal is to make eliminate any unnecessary
movements and actions by the worker to make his process as efficient as possible.
To set in order, organize, and arrange data, files, tools, and parts for ease of use
3. Shine (Seiso) – Next is to get everything cleaned and functioning properly. The goal is to
remove all the dirt and the grime and to keep it that way on daily basis. You want to get it clean
and keep it clean.

To shine by conducting a cleanup campaign, cleaning, and inspecting the workplace.

4. Standardize (Seiketsu) – The fourth step is to develop a routine for sorting, setting and
shining. Standardize creates a system of tasks and procedures that will ensure that the principles
of 5S are performed on a daily basis.
5. Sustain (Shitsuke) – In the last step, you want to create a culture that will follow the steps on
a daily basis. The chief objective of sustain is to give your staff the commitment and motivation
to follow each step, day in and day out.

*
5S utilizes:
* workplace organization
* work simplification techniques
* Visual Management Tools to make it easier to find things
* Standard Procedures to reduce variability
* Physical Tools and Equipment to maintain the system
* Process-Oriented Thinking to improve workflows
* Teamwork and Collaboration to encourage buy-in and shared ownership
* Continuous Improvement to maintain progress over the long term
* Discipline and Commitment to enforce adherence to standards

What can you gain from 5S?

Practicing 5S brings benefit not only to the company’s business but also to the people who
practice it.
• 5S makes your workplace more pleasant
• 5S makes you work more efficiently
• A safer working environment
• More efficient workflows
• Higher product quality
• Reduced waste of time, resources and materials
• Increased employee morale
• Cost savings across the board
• Improved visual management
• A foundation for continuous improvement
• Improved customer satisfaction

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What can a company gain from 5S?

P 5S increases PRODUCTIVITY.
Q 5S improves QUALITY.
C 5S reduces COST.
D 5S makes DELIVERY on time.
S 5S improves SAFETY.
M 5S improves MORALE.

Why 5S brings such benefits?

• 5S improves CREATIVITY of people.

• 5S improves COMMUNICATION among people.
• 5S improves HUMAN RELATIONS among people.
• 5S improves TEAMWORK among people.
• 5S improves CAMARADERIE among people.
• 5S gives VITALITY to people.
5S in WORK STATIONS

VISIBLE RESULTS:
• Decrease in the number of accidents and close calls
• Proper storage
• Improved productivity
• Greater people involvement in improvement activities
• Better use of floor space
• Early detection of problems
• High product quality
• Decreases delay
• Low employee turnover
• Low machine breakdown rates
• Detection system
• Zero breakdown
INVISIBLE RESULTS:
• Happier employees with high morale.
• Happier customers.
5S PHILOSOPHY

 Productivity comes from the elimination of waste

 It is necessary to attack the root cause of a problem, not just the symptoms
 Participation of everybody is required

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Unit2: Sort needed items from unneeded

SEIRE (SORT)
Sorting is a step that involves selecting what you need to complete the job and removing
everything else from your work area.

This is the first step and involves removing all unnecessary items from the workplace. It's about
distinguishing between essential and non-essential items and discarding what's not needed.

• Objective: To eliminate clutter, waste, and distractions, making the workspace safer and easier
to navigate.

• Activities:

• Identify and inventory all items in the work area.

• Determine which items are essential for current operation

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  Taking out and disposing unnecessary items.
 Sort/classify the items that you “need” from the items that you “want or not
needed”.
 Dispose the items that you do not need and regroup the items that you need..
Clearly distinguish needed (frequently used) items from unneeded items and eliminate the later.

Categorize Items (Optional at this stage, can be useful later): You can choose to categorize items
as you inventory, or you can do this later. Some common categories could include:
• Tools and Equipment
• Materials and Supplies
• Work in Progress (WIP)
• Finished Goods
• Office Supplies
• Waste/Recycling
• Safety Equipment
• Documentation

Define "Essential" and "Non-Essential":

• Essential Items: These are items that are absolutely necessary for performing the current work
tasks effectively and efficiently. They are directly used in daily operations and contribute directly
to the output of the work area.
• Examples: Tools used regularly, raw materials in use, critical equipment, safety gear required
for the job, regularly accessed documentation.
• Non-Essential Items: These are items that are not necessary for performing the current work
tasks. They may be things that:
• Are not used frequently or at all
• Are duplicates of existing items
• Are damaged, broken, or obsolete
• Are personal items that don't belong in the workspace
• Are unnecessary supplies
• Contribute to clutter but not to work output

Preparing and implementing plan

Implementing sort activity is not always easy to identify unneeded items in a factory or
workshop. Workers seldom know how to separate items needed for current production from
unnecessary items. The following procedures will help in implementing sort activity based on the
Plan Sort activity and plan sheet (sample
Some of types of unnecessary items are:
 Defective or excess quantities of small parts and inventory
 outdated or broken jigs and dies
 Worn-out bits
 outdated or broken tools and inspection gear
 Old rags and other cleaning supplies
 Electrical equipment with broken cords
 outdated posters, signs, notices, and memos

PROCESS/PROCEDURE:

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Step 1: - Look around your workplace with your colleagues.
- Decide and identify which items are unnecessary for you.
- Dispose of unnecessary items.
Step 2: - If you and your colleagues cannot decide if an item is unnecessary, place a Disposal
Notice on the item, indicate the date and set the item aside.

Step 3: - After a certain period, check if the item is still needed or not.
- If no one needs the item after 3 months, it only means that the item is no longer needed
hence, dispose the item right away.
Disposal methods include:
 Throw it away.
 Sell it.
 Return it to the vendor.
 Lend it out.
 Distribute it to a different part of the company.
 Send it to the central red-tag holding area

NOTE:
• It is recommended that this approach be used company-wide, involving people
from different departments.
• Never keep anything which is unnecessary to your work.
• While looking around for unnecessary items in your workplace, look at every
nook and corner like when you are looking for cockroaches.

Use Red tag strategy.

The Red-Tag Strategy is a simple method for identifying potentially unneeded items in the
factory or workshop, evaluating their usefulness and dealing with them appropriately. Red-
tagging means putting red tags on items in the factory or workshop that need to be evaluated as
being necessary or unnecessary. A Red tag is a red colored tag used to identify items no longer
needed in a particular work area. The red tags catch people’s attention because red is a color that
stands out. An item with a red tag is asking three questions:
 Is this item needed?
 If it is needed, is it needed in this quantity?
 If it is needed, does it need to be located here?

Self-Check-1
Instructions I:
Answer all the questions listed below. Illustrations may be necessary to aid some
explanations/answers. 1. Define the first pillar of 5S – Sort. (2 points)
2. write the benefits of implementing sort of activity (4 points)
3. What problems occur in a workshop if sort activity is not implemented?(6 points)
4. What are the reasons for the accumulation of unnecessary items in a workshop? (3 points)
5. write the procedures of sort activity (5 points)

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 Lo – 3 Set workplace in order
SEITON (SYSTEMATIZE / SET IN ORDER / STRAIGHTEN)
Set in order means arranging necessary items so that they are easy to use and labeling them so
that anyone can find them and put them away. The key word in this definition is “anyone”. Set in
order can be implemented only when the first pillar- sort is done first.
This step customizes your workstation and surrounding area to meet your work area needs.
Arrange remaining items so they are easy to select, use, and to return to their proper location.
 Arrangement / organization of necessary items in good order for use.
Keep needed items in correct place and sequence of use to allow easy and quick retrieval.
PROCESS/PROCEDURE:
Step 1: - Make sure that all unnecessary items are eliminated from your workplace.
- Decide where you can place necessary items.
- Take into consideration the flow of your work.
- Take into account the movement of carts or even people passing your desk from this
point of view to ensure safe and efficient operation.
Step 2: - Place frequently needed items close to the user to minimize effort and time wastage.
- Things that are not used often could be places slightly farther away.
- Make a plan on these principles and locate/store things accordingly.

Placement of Materials/Equipment Based on Frequency of Use

Priority Frequency of Use How to Store

Low Less than once a year Throw away
Once a year or so Store in distant place
Once every 2-6 months
Average Once a month Store together some-
Once a week where in the office
High Once a day Carry or keep at
Once an hour your workplace

STEP 3: - It is necessary to make sure that everyone in your workplace knows where things are
kept for efficient use.
- Make a list of things with their locations.
- Label each drawer and cabinet to show what is kept inside.
STEP 4: - Apply the same principles as in Step 3.
- Indicate the places where fire extinguishers are located as well as passages for carts.
- Place warning signs for safety precautions.

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NOTE:
Three Rules for Storage Space
• Get rid of all unnecessary items
• Decide proper storage layout/classification
• Standardize names
Arrange necessary items in good order
 prevent loss and waste of time
 easy to find and pick up necessary items
 ensure first-come-first-served basis
 make production flow smooth and work easy

Benefits of set in order

Setting in order is important because it eliminates many kinds of waste from operations in a
workplace. These include searching time waste, waste due to difficulty in using items, and waste
due to difficulty in returning items. In general, the following problems and wastes are avoided
when set in order is well implemented.
 Motion wastes
 Searching time wastes
 The waste of human energy
 The waste of excess inventory
 The waste of defective products

SEITON PRACTICES
 Don’t place goods in frontage along passages
 Store goods for first-in-first-out retrieval
 Everything must have its location

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  Label items and their location systematically, mark everything
 Separate special tools from common ones
 Frequently used items nearer to the user
 Make things visible to reduce searching time, organize by color
 Keep space for safety equipment and evacuation passages clear

Things used Place as close

constantly as possible

Thing Things used

s Place a little
occasionally
need Further away
ed
Seldom
used, Enclose in a separate,
but still Designated place
Classificati needed
on
No potential Immediate disposal
use

Thing
s Potentially Consider where
not useful Useful and move
need or valuable
ed
Requiring special Arrange responsible,
disposal Inexpensive disposal

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 Lo – 4 Shine work area
SEISO (SHINE / SWEEP)
The third pillar of 5S is shine. Shine means sweeping floors, wiping off machinery and generally
making sure that everything in the factory stays clean. In a manufacturing company, shine is
closely related to the ability to produce quality products. Shine also includes saving labor by
finding ways to prevent dirt, dust, and debris from piling up in the workshop. Shine should be
integrated in to daily maintenance tasks to combine cleaning checkpoints with maintenance
checkpoints.

Shine (Seiso in Japanese) refers to the process of cleaning and inspecting work areas and equipment
thoroughly. It's more than just tidying up it's about ensuring that every nook and cranny is pristine, free
of dust, dirt, or potential hazards.
The work environment should be free of dirt, debris, and other types of contaminants. Reducing or
eliminating mess ensures that the work environment is as safe as possible. It allows for machinery and
workers to operate productively and efficiently. Employees need to understand what to clean, how to
clean it, and how often. It is the natural progression that follows Sort, the removal of unnecessary items,
and Set in order, the careful organization of the items that are necessary.
The Shine step is an active process. Clean workspaces so that a mess doesn’t become a burden. The Shine
step in 5S is designed as a preventative measure that is both active and anticipatory and not reactive.

PROCESS/PROCEDURE:
To begin, identify and assess the work area. Define what the area looks like in its clean state and
document it for comparison. Taking pictures is an excellent way to do this. It establishes a standard and
makes it easier to notice when something has changed.

Step 1: - Determine the subject of clean up (what to clean)

e.g. location (storage, shelves, etc.), equipment, space (passageway, room, etc.)
Step 2: - Assign persons responsible for cleanup (who, where).
Step 3: - Determine the method of clean up (how to do it).
- Target the ff areas for cleaning (storage, equipment and surroundings)
- Draw up a cleaning responsibility map
- Create a cleaning schedule.
Step 4: - Implement cleaning.
Step 5: - Make a daily 5-minute cleaning habit before going home (Keep it simple and easy to

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Understand.)

NOTE:

• Do not wait until things get dirty.

• Clean your workplace; machines and equipment, tools and furniture regularly.
• Put aside 3-minute of seiso per day.
• Be responsible for your own work area.
• Never throw anything and make it your habit.
• Cleaning is also checking.
Clean your workplace completely
 keep environmental condition as clean as the level necessary for the products
 prevent deterioration of machinery and equipment and make checking of
abnormalities easy
 Keep workplace safe and work easy

The Determining is shine methods include:

1. Choosing targets and tools. Define what will be cleaned in each area and what supplies
and equipment will be used.

2. Performing the five-minute shine. Cleaning should be practiced daily and should not
require a lot of time.
3. Creating standards for shine procedures. People need to know what procedures to follow in
order to use their time efficiently. Otherwise, they are likely to spend most of their time getting
ready to clean.
4. prepare tools the cleaning tools should be placed properly or set in order where they are
easy to find, use and return.
5.Start to shine
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 Lo – 5 Standardize activities
SEIKETSU (SANITIZE / STANDARDIZE)

This step creates a work area free of checklists; if good standards are put in place it will be easier
to maintain and continue improving.
 Maintaining the workplace in high standard of housekeeping and organization.
Set easy-to-follow standards and develop a structure to support the three first (S’s) pillars.

PROCESS/PROCEDURE:

Step 1: - Establish standards for maintaining compliance with 3S.

- Remember the 3 “NO” principles:
 No unnecessary items
 No mess
 No dirt

Step 2: - Make a schedule for cleaning your workplace.

Step 3: - Interdepartmental competition and cooperation is every effective means of sustaining
And enhancing people’s interest in 5S
Maintain a high standard of housekeeping and workplace organization at all times.

 Maintain cleanliness and orderliness

 Prevent miss-operation
 Make it easy to find out abnormality
 Standardize good practices

SEIKETSU PRACTICES
 Visual control signs
 Color coding
 Maintenance labels
 Fixed-point photography

Lo – 6 Sustain 5S system
SHITSUKE (SUSTAIN/SELF-DISICPLINE)
Sustaining is the end result of how well we have performed the previous four S’s. In the
sustainability stage, think of ways to eliminate effort in maintaining an area.
 Doing things spontaneously without being told.
Educate people so that 5S expands beyond initial limits and turns into natural standard behavior.

PROCESS/PROCEDURE:
Step 1: - Create reasonable rules.
 Create reasonable rules of behavior in the workplace. Engage everyone concerned
in the creation of rules not just the department heads or supervisors.

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  Discuss the rules with everyone concerned. This will result to a feeling of
involvement.
 Show rules and standards clearly and attractively using illustrations, photographs
and color-coding.
Step 2: - Exhibit before and after 5S photos where everyone will see them.
Step 3: - Recognize good practices and good performance.
Train people to follow good housekeeping rules autonomously.
• Enhance autonomous management activities
• Maintain the discipline needed to do a good job
• Upgrade productivity and quality consciousness
 Wash hands after going to the toilet
 Wash hands before and after meals
 Eat and smoke at designated places
 Keep workplace always clean and tidy
 Wear clean uniform and shoes
 Follow safety rules
 Put things back in their proper places
 Work according to standards
 Observe proper office decorum
Self-check
I. Write the correct answer on the blank space.
1. ____________ is a process-centered approach to ensuring that a company or organization is
providing the best possible products or services.
2. _____________typically require a strong knowledge of the business processes of an
organization.
3. Write the 5S in Japanese and English terms.
1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________

4. What is 5S?
5. 5S is a systematized approach to:
1. _____________________
2. _____________________
3. _____________________
6. What can a company gain from 5S?
P. __________________
Q. __________________
C. ___________________
D. ___________________
S. ___________________
M. ___________________
7. What are the benefits of 5S?
A. _______________
B. _______________
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 C. ________________
D. ________________
E. ________________
F. ________________
8. __________is a step that involves selecting what you need to complete the job and removing
everything else from your work area.
9. ___________ is Arrangement / organization of necessary items in good order for use.
10. What is the use of arranging necessary items in good order in implementing the 5S?
i. _______________________
ii. _______________________
iii. _______________________
iv. _______________________
11. _______________is powerful because its purpose is to find the reason why things become
dirty.
12. _______________a work area free of checklists; if good standards are put in place it will be
easier to maintain and continue improving.
13. _______________ is the end result of how well we have performed the previous four S’s.

Answer key
1. Quality assurance
2. Qualityassurancejobs
3. 5S:-
1. SEIRE (Sort)
2. SEITON (Systematize / Stabilize / Straighten)
3. SEISO (Sweep / Shine)
4. SEIKETSU (Sanitize / Standardize)
5. SHITSUKE (Self-discipline / Sustain)
4. 5S means good housekeeping and workplace organization
5.
1. organize work areas
2. keep rules and standards
3. maintain discipline
6.
a. P. 5S increases PRODUCTIVITY.
b. Q. 5S improves QUALITY.
c. S. 5S improves SAFETY.
d. D. 5S makes DELIVERY on time.
e. C. 5S reduces COST.
f. M. 5S improves MORALE.
7.
• 5S improves CREATIVITY of people.
• 5S improves COMMUNICATION among people.
• 5S improves HUMAN RELATIONS among people.
• 5S improves TEAMWORK among people.

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 • 5S improves CAMARADERIE among people.
• 5S gives VITALITY to people.
8. Sorting
9. Systematize
10.
 prevent loss and waste of time
 easy to find and pick up necessary items
 ensure first-come-first-served basis
 make production flow smooth and work easy
11. SEISO (SHINE / SWEEP)
12. SEIKETSU (SANITIZE / STANDARDIZE)
13. Sustaining

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