Refrigerator

User manual
RS27T5200*

Free Standing Appliance

Untitled-4 1 2019-11-29 PM 4:00:55

 Contents

Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 4
State of California Proposition 65 Warning 4
Important safety precautions 4
Severe warning signs for transportation and site 6
Critical installation warnings 6
Contents

Installation cautions 8
Critical usage warnings 8
Usage cautions 11
Cleaning cautions 12
Critical disposal warnings 13

Installation 14
Refrigerator at a glance 14
Step-by-step installation 16

Operations 30
Feature panel 30
Dispenser panel (applicable models only) 34
Special features 35

Maintenance 39
Handle and care 39
Cleaning 42
Replacement 43

Troubleshooting 45
General 45
Do you hear abnormal sounds from the refrigerator? 49

LIMITED WARRANTY (U.S.A.) 51

SAMSUNG REFRIGERATOR 51

Warranty Information (CANADA) 54

If your refrigerator needs service 54
Limited Warranty for Original Purchaser 54
Obligation to the Original Owner 55
Exclusions of the Warranty 55

2 English

Untitled-4 2 2019-11-29 PM 4:00:55

 Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure
that you know how to operate the features and functions that your new appliance offers
safely and efficiently.

What you need to know about the safety instructions

• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
• Because the following instructions cover various models, the characteristics of your

Safety information
refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or find help and information
online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When
refrigerant leaks from the pipe, avoid any naked flames and move anything flammable
away from the product and ventilate the room immediately.
- Failing to do so may result in fire or explosion.
• Improper use of the grounding plug can result in a risk of electric shock. If it is
necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a
grounding adapter is used, make sure the receptacle box is fully grounded.

English 3

Untitled-4 3 2019-11-29 PM 4:00:55

 Safety information

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety
symbols.

WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage,
and/or death.

CAUTION
Safety information

Hazards or unsafe practices that may result in severe personal injury and/or property
damage.
NOTE
Useful information that helps users understand or benefit from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.

State of California Proposition 65 Warning

WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Important safety precautions

Warning; Risk of fire / flammable materials

WARNING
• R-600a is used as a refrigerant. This product contains flammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a flammable gas-air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may be sited
depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every
8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near
any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.

4 English

Untitled-4 4 2019-11-29 PM 4:00:56

 • If you use two products side by side, for safety reason, be sure to use certified products
in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be quickly disconnected
from the supply in an emergency. It must be outside the area of the rear of the
appliance.
• Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.

Safety information
• New hose-sets supplied with the appliance are to be used and that old hose-sets should
not be reused.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of
the appliance.

WARNING
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of The appliance,
unless they are of the type recommended by the manufacturer.
• Connect to potable water supply only.

DANGER
• Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.

This appliance is intended to be used in household and similar applications such

as
• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.

English 5

Untitled-4 5 2019-11-29 PM 4:00:56

 Safety information

Severe warning signs for transportation and site

WARNING
• When transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak
is detected, avoid any naked flames or potential sources of ignition and air the room
in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural
gas with high environmental compatibility that is, however, also flammable.
Safety information

Critical installation warnings

WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact
with water.
- Deteriorated insulation on electrical parts may cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
room heaters, or other appliances.
• Do not plug several appliances and the refrigerator into the same multiple power strip.
The refrigerator should always be plugged into its own individual electrical outlet which
has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring
circuits, which could overheat the wires and cause a fire hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or fire.
• Do not use a power cord that has cracks or abrasion damage along its length or at
either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power
cord, insert the power cord between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or fire.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, fire, and/or electric shock.
• Do not install this appliance near a heater or flammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or fire.
• This refrigerator must be properly located and installed in accordance with the
instructions in this manual before you use it.

6 English

Untitled-4 6 2019-11-29 PM 4:00:56

 • Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a fire
or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the
refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his
or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or fire due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed

Safety information
to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or fire.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact a Samsung Electronics service center.
- Otherwise there is a risk of fire.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, fire, problems with the product, or injury.
• You need to remove all the protective plastic film before you initially plug the product
in.
• Children should be supervised to ensure that they do not play with the snap rings used
for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube
clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to
investigate or repair any part of the appliance. Power leakages can cause severe
electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an
electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks
caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, fire, explosion, or problems with the
product.
• Plug the power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
- This may result in an electric shock or fire.
• Only a qualified technician or service company should be allowed to change the fuse in
the refrigerator.
- Failing to do so may result in an electric shock or personal injury.

English 7

Untitled-4 7 2019-11-29 PM 4:00:56

 Safety information

Installation cautions

CAUTION
• Allow sufficient space around the refrigerator and install it on a flat surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of
obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand
for 2 hours before loading it with food.
• It is strongly recommended you have a qualified technician or service company install
the refrigerator.
Safety information

- Failing to do so may result in an electric shock, fire, explosion, problems with the
product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.

Critical usage warnings

WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury
and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or
the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet
hands.
- This may cause frostbite.
• Do not put a container filled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
• Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas,
alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet
are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.

8 English

Untitled-4 8 2019-11-29 PM 4:00:56

 • Do not store pharmaceutical products, scientific materials, or temperature sensitive
products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are
of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung
Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.

Safety information
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and
do not let children enter the refrigerator.
• Do not allow babies or children to go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
• Do not overfill the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material
damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, fire, or
problems with the product.
• Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as flammable sprays,
flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted
candle in the refrigerator to remove bad odors.
- This may result in an electric shock or fire.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or purified water).
- Do not fill the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, fire, problems with the product, or injury. Do not put a
container filled with water on the appliance.
- If spilled, there is a risk of fire or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not
work.
- The glass shelf could fall and cause personal injury.
• Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are
necessarily small. Be careful when you open the doors if children are in the area.

English 9

Untitled-4 9 2019-11-29 PM 4:00:56

 Safety information

• If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air
the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or fire.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- This can cause a personal injury or material damage.
Safety information

• Do not attempt to repair, disassemble, or modify the refrigerator yourself.

- Unauthorized modifications can cause safety problems. To reverse an unauthorized
modification, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung
service center.
- Failing to do so may result in an electric shock, fire, problems with the product, or
injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service
center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact a Samsung service center.
- Failing to do so may result in an electric or fire hazards.
• Pull the power plug out of the socket before changing the interior lamps of the
refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difficulty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and
LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket firmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or fire.

10 English

Untitled-4 10 2019-11-29 PM 4:00:56

 Usage cautions

CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the
refrigerator.

Safety information
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modification.
- Any changes or modifications performed by a 3rd party on this finished appliance
are not covered under Samsung warranty service, nor is Samsung responsible for
safety issues that result from 3rd party modifications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over
cooled. If a cooling period lasts too long, the water filter may break and cause water
leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least
five minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a
Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or purified water).
- Do not fill the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• If the refrigerator is flooded, shut off the power to the refrigerator and contact your
nearest Samsung service center.
- There is a risk of electric shock or fire.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it
foul-tasting and difficult to use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.

English 11

Untitled-4 11 2019-11-29 PM 4:00:57

 Safety information

Cleaning cautions

CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or fire.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
Safety information

• If any foreign substance such as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or fire.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of fire or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a fire.
• Never put fingers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or fire.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the
refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers,
flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic
parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves
and covers may break if exposed to sudden temperature changes or impacts such as
bumping or dropping.

12 English

Untitled-4 12 2019-11-29 PM 4:00:57

 Critical disposal warnings

WARNING
• Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally
friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to
disposal.
• This product contains R-600a, a flammable gas, which is used as the refrigerant. Contact
your local authorities regarding safe disposal of this product.

Safety information
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside. Children should be supervised
to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require
a special disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.

English 13

Untitled-4 13 2019-11-29 PM 4:00:57

 Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.

WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualified technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.

Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.

Type A
Installation

01 05

06

04

02 07

08

14 English

Untitled-4 14 2019-11-29 PM 4:00:57

 Type B

03

01 05

06

04

Installation
02 07

09

08

01 Freezer shelves 02 Freezer drawer * 03 Ice maker bucket **

04 Freezer door bins 05 Fridge shelves 06 Feature panel

07 Fridge drawer 08 Fridge door bin 09 Water filter **

* Applicable models only

** Dispenser models only
NOTE
• The design of the egg container may differ with the model.

CAUTION
For normal models, do not change the position of the freezer shelves. Freezer shelves
have different lengths, and if you change the position, you may damage the product when
closing the door.

English 15

Untitled-4 15 2019-11-29 PM 4:00:57

 Installation

Step-by-step installation

STEP 1 Select a site

Site requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 50 °F (10 °C) and 109 °F (43 °C)
Clearance
See the pictures and table below for space requirements for installation.

B Depth "A" 33 1/2" (851 mm)

Installation

Width “B” 35 29/32" (912 mm)

A
Height “C” 68 21/32" (1744 mm)
Overall Height
70 3/32" (1780 mm)
C D “D”

16 English

Untitled-4 16 2019-11-29 PM 4:00:57

 more than 2" (50 mm)
01
recommended
01
02 165˚
04 05 03 170˚
04 14" (355 mm)
05 22 1/4" (564 mm)
02 03
06 68 1/4" (1736 mm)
07 29 1/4" (745 mm)
06
08 51 1/4" (1304 mm)

Installation
07

08

NOTE
The measurements in the above table may differ, depending on the measuring method.

English 17

Untitled-4 17 2019-11-29 PM 4:00:57

 Installation

STEP 2 Flooring

• The surface to install the refrigerator

must support a fully loaded refrigerator.
• To protect the floor, put a large piece
of cardboard on each leg of the
refrigerator when you move it for
installation.
• Once the refrigerator is in its final
position, do not move it unless
necessary to protect the floor. If you
have to, use a thick paper or cloth such
as old carpets along the movement path.

NOTE
If the refrigerator cannot pass through the entrance due to its size, see the STEP 3 Door
Installation

removal for entrance section.

18 English

Untitled-4 18 2019-11-29 PM 4:00:58

 STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:
Tools required (not provided)
These tools are used for removing the doors.

Phillips screwdriver Flat-head screwdriver

Installation
Socket spanner (3/8" (10 mm)) Allen spanner (1/4" (5 mm))

Disconnect the water line (Dispenser models only)

1. From the bottom rear side of the

refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water filtering system of
the refrigerator.

English 19

Untitled-4 19 2019-11-29 PM 4:00:58

 Installation

2. To disconnect the hoses, press and hold

the transparent coupler (A) and detach
the water hose (B).

CAUTION
Do not apply excessive force to the coupler.
A It may break.

Detach the doors

CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
Installation

accident, use extreme caution when performing these steps.

1. Use a Phillips screwdriver to unscrew

the hinge covers (A) on the top of each
A door.
2. Open the doors to loosen the hinges
and remove the hinge covers. Once the
covers are removed, close the doors.
A

3. Disconnect the electrical harness.

20 English

Untitled-4 20 2019-11-29 PM 4:00:59

 4. Gently lift the clamp.
NOTE
To prevent damage to the clamp or injuries,
do not lift the clamp forcefully.

5. Pull the clamp to remove.

Installation
6. Open the door by 90 degrees. While
holding the door, remove the hinge.

CAUTION
If you remove the hinge without holding
the door, the door may fall and cause
injury.

English 21

Untitled-4 21 2019-11-29 PM 4:00:59

 Installation

Reconnect the water hoses (Dispenser models only)

Once the refrigerator has passed through the entrance, reconnect the water hoses.

CAUTION
A
• Make sure the water hoses are
connected with matching colours.
• To prevent water leaks, each water hose
must be inserted fully to the centre of
the transparent coupler.
• After reconnecting the water hoses,
A. Centre of transparent coupler push them under the cabinet and
arrange them on the hook.

Reattach the doors

CAUTION
Installation

• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.

1. Hold the freezer door and hook to the

hinge at the bottom of the refrigerator.

2. Put the hinge into its position, and then

insert it into the hole on the door.

22 English

Untitled-4 22 2019-11-29 PM 4:01:00

 3. Insert the clamp in the arrow direction.

4. Press the clamp as shown.

Installation
5. Connect the electrical harness.

6. Insert the hinge covers with the front

sides first, and then tighten the screws.
Use a Phillips screwdriver for this step.

English 23

Untitled-4 23 2019-11-29 PM 4:01:00

 Installation

STEP 4 Adjust the leveling feet

CAUTION
• The refrigerator must be leveled on a flat, solid floor. Failing to do so can cause damage
to the refrigerator or physical injury.
• Leveling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be leveled using the front legs that have a special screw (leveler) for
leveling purposes. Use a flat-head screwdriver for leveling.

To adjust the height of the freezer side:

Insert a flat-head screwdriver into the
leveler of the freezer-side front leg. Turn
the leveler clockwise to raise, or turn it
counter clockwise to lower.
Installation

To adjust the height of the fridge side:

Insert a flat-head screwdriver into the
leveler of the fridge-side front leg. Turn the
leveler clockwise to raise, or turn it counter
clockwise to lower.

24 English

Untitled-4 24 2019-11-29 PM 4:01:01

 STEP 5 Adjust the door height
The height of a fridge door can be adjusted using the clamp nut and the height nut on the
front bottom of each door.

1. Open the door to adjust, and locate the

two nuts (A) and (B) on the front bottom
of the door.

Installation
2. With a 19 mm spanner, turn the clamp
nut (A) clockwise to loosen. Then, open
the door, and do the following inside the
door.
A
- To raise the door, turn the height nut
(B) counter clockwise.
- To lower the door, turn the height nut
(B) clockwise.

3. When complete, tighten the clamp nut

(A) by turning it counter clockwise.

English 25

Untitled-4 25 2019-11-29 PM 4:01:01

 Installation

STEP 6 Connect the water dispenser line

A water dispenser with a filter is one of the helpful features on your new refrigerator. To
help promote better health, the water filter removes unwanted particles from your water.
However, it does not sterilize or destroy microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water
pressure of 30 to 120 psi (206 to 827 kPa) is required.
If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa),
you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the
refrigerator is properly filled. To do this, press the water dispenser lever until water runs
from the water outlet.
NOTE
• Water line installation kits are available at extra cost from your retailer. We recommend
using a water line installation kit that contains copper tubing and a 1/4" (6 mm)
compression nut.
Installation

1. Shut off the main water source.

2. Insert the pipe clamp (B) and the shutoff
A
valve (C) into the cold water line (A).
B

3. Connect the water line installation kit

(A) to the shutoff valve (B).
A

26 English

Untitled-4 26 2019-11-29 PM 4:01:02

 Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may find these
items sold as a kit at your local hardware store.

• 1
/4" copper tubing
Copper Tubing • 1
/4" compression nut (1 pc)
• Ferrule (2 pc)
• /4" plastic tubing  Molded end (Bulb)
1
Plastic Tubing
• /4" compression nut (1 pc)
1

A. Refrigerator
B. Household water supply line
C
C. Water Line: must be kept straight.

01 Compression Nut (1/4") (Assembled)

A
02 Ferrule (Not supplied)

Installation
04 03 Copper tubing (Not supplied)
04 Plastic Tubing (Assembled)
01
05 05 Compression Fitting (Assembled)
06 Molded end (Bulb)
02
06 07 Compression nut (B) (1/4") (Not supplied)
08 Plastic Tubing (A) (Not supplied)

07
03 08

NOTE
If you have to relocate the refrigerator
after connecting the water line (C), make
sure the joined section of the water line is
straight.

English 27

Untitled-4 27 2019-11-29 PM 4:01:02

 Installation

CAUTION
Do not mount the water filter on any part
of the refrigerator. This may damage the
refrigerator.

1. Connect the household water line to the assembled compression fitting.

- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule
(not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing
(A) into the compression fitting.

CAUTION
Installation

• If you use plastic tubing (A), do not use it without the molded end (Bulb).
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure that the ice making function is turned
“OFF” and do not attempt to use the water dispenser.
2. Tighten the compression nut (B) onto the compression fitting. Do not over-tighten the
compression nut (B).
3. Turn the water on and check for any leakage. If you find water drops or leakage in
the connection areas, turn off the main water supply. Check the connections and, if
necessary, tighten.
4. Flush 1 gallon of water through the filter before drinking or using the water from the
refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against
the water dispenser lever. Fill the glass, empty it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that
period of time, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure
all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
• If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to
make sure you get a snug, leak-free connection.
• You can test the water line quickly using a paper cup. Under normal conditions, the
water dispenser can fill a 5 3/4 oz. (170 cc) cup in about 10 seconds.

28 English

Untitled-4 28 2019-11-29 PM 4:01:02

 STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.

STEP 8 Final check

When installation is complete, confirm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a flat, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting firmly on the floor.
• The door opens and closes freely, and the interior light turns on automatically when you

Installation
open the door.

English 29

Untitled-4 29 2019-11-29 PM 4:01:02

 Operations

Feature panel

Type A Type B

01 01

02 02

03 03

04

05 07 05 07
Operations

06 07 06 07

01 Fridge / °F  °C 02 Power Cool

03 Freezer / Power Freeze 04 Ice Maker / Filter Reset

05 Door Alarm 06 Lock

07 Sabbath Mode

NOTE
• When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
• To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C)
for the freezer, and 37 °F (3 °C) for the fridge.
• The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specified temperature settings.

30 English

Untitled-4 30 2019-11-29 PM 4:01:02

 • If a communication error occurs between the temperature display and the main
controller, this blinking continues for an extended time. Contact a local Samsung service
center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
• If you set Control Lock on the main panel, the main panel locks automatically 1 minute
after inactivity.
01 Fridge / °F  °C (3 sec)

You can use the Fridge button to set the fridge temperature.
• Press Fridge repeatedly to select a desired temperature
Fridge between 34 °F (1 °C) and 44 °F (7 °C).
- The temperature indicator displays the currently set or
selected temperature.
You can also use the Fridge button to switch the temperature scale
between Celsius and Fahrenheit.
°F  °C
To switch the temperature scale, press and hold Fridge for 3
seconds to change the current temperature scale.

02 Power Cool (3 sec)

Power Cool speeds up the cooling process at maximum fan speed.
This is useful to quickly cool food that spoils quickly, or after the door is left open for

Operations
some time. The fridge keeps running at full speed for several hours and then returns to the
previous temperature. Press and hold Power Cool for 3 seconds.
03 Freezer / Power Freeze (3 sec)

You can use the Freezer button to set the freezer temperature.
• Press Freezer repeatedly to select a desired temperature
Freezer between 5 °F (-15 °C) and -8 °F (-23 °C).
- The temperature indicator displays the currently set or
selected temperature.

English 31

Untitled-4 31 2019-11-29 PM 4:01:03

 Operations

Power Freeze speeds up the freezing process at maximum fan

speed. The freezer keeps running at full speed for 50 hours and
then returns to the previous temperature.
• To activate Power Freeze, press and hold Freezer for 3 seconds.
The corresponding indicator ( ) lights up, and the refrigerator
will speed up the freezing process for you.
• To deactivate, press and hold Freezer for 3 seconds again. The
Power Freeze freezer returns to the previous temperature setting.
• To freeze large amounts of food, activate Power Freeze for at
least 20 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off and return to the previous temperature if you do not
intend to use it.

04 Ice Maker / Filter Reset (3 sec)

Press Ice Maker to turn the ice maker on or off.

The ice maker has 2 indicators ( / ) to
indicate its operating status.
• When the ice maker operates, the corresponding indicator
( ) turns on.
Operations

• When the ice maker is turned off, the corresponding indicator

Ice Maker ( ) turns on. In this case, ice making is disabled
even if you press the Cubed Ice or Crushed Ice buttons on the
dispenser panel. To enable ice making, you must turn the ice
maker on.
NOTE
If the fridge part ice maker is turned off, it will turn on if you
press and hold the ice lever for more than 5 seconds.
After about 6 months (and typically, about 300 gallons (1200 L)
of water), the Filter indicator blinks red for several seconds when
you open the door, reminding you that the filter needs to be
replaced.
When this happens, replace the filter, and then press and hold
Filter Reset for 3 seconds. The filter lifecycle will be reset and the
Filter indicator turns off.
Filter Reset
NOTE
• Some regions have relatively large amounts of lime in their
water. This can reduce the lifecycle of the filter. In these areas,
you will have to replace the water filter more often than
specified above.
• If water is not dispensing properly, the water filter is most
likely clogged. Replace the water filter.

32 English

Untitled-4 32 2019-11-29 PM 4:01:03

 05 Door Alarm
If the door is left open for more than 2 minutes, an alarm will sound and the alarm
indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm
is enabled by factory default.
If the door is left open for 5 minutes, internal light (in the fridge, freezer) will blink for 5
minutes and turn off. This is for alerting the hearing-impaired person, and it is normal.
06 Lock (3 sec)
To prevent accidental setting changes, press and hold Lock for 3 seconds. The main panel
will be disabled and the Lock indicator ( ) will turn on.
When Lock is on, the indicator blinks if any button on the main panel is pressed. If you
press and hold the button again for more than 3 seconds, Lock will be deactivated.
However, Lock will be reactivated if no button is pressed within 1 minute.
NOTE
Lock on the main panel does not affect the dispenser. The dispenser operates
independently and so does the dispenser lever. To lock the dispenser and the dispenser
lever, use the Lock function on the dispenser.
07 Sabbath Mode
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be
deactivated automatically.
• To activate, press and hold Door Alarm and Lock simultaneously for 5 seconds to enter
Sabbath mode. Then the refrigerator operates in Sabbath mode where the buttons, the
display, and the room lamps are all under control.

Operations
• To deactivate, press and hold the buttons again for 5 seconds to exit Sabbath mode.
NOTE
Even after the refrigerator powers off and restarts, the Sabbath mode remains active. To
exit, you must deactivate it first.
08 Cooling Off
Cooling Off mode (also called Shop mode) is designed for use by retailers when they are
displaying refrigerators on a retail floor.
In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the
compressors do not run so that neither the refrigerator nor the freezer run the cooling
process.
To enter or exit the Cooling Off mode, press and hold Fridge and Power Cool
simultaneously for 6 seconds. Then, when the display blinks, press Lock.
When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator
shows “0” on the fridge temperature display and “FF” on the freezer temperature display.

English 33

Untitled-4 33 2019-11-29 PM 4:01:03

 Operations

Dispenser panel (applicable models only)

01 02 03

01 Water / Lock 02 Cubed Ice

03 Crushed Ice

01 Water / Lock (3 sec)

To dispense chilled water, press Water. The corresponding

Water
indicator turns on.
Operations

To prevent the use of the dispenser panel buttons and the

dispenser lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
Lock When dispenser lock is on, the indicator blinks if any button on
(Dispenser panel / the dispenser panel is pressed or the dispenser lever is pressed.
Dispenser lever)
NOTE
The Lock on the dispenser panel does not affect the controls on
the main panel. To lock the main panel, use the Lock function on
the main panel.

02 Cubed Ice

Press Cubed Ice to dispense cubed ice. The corresponding indicator

Cubed Ice
turns on.

03 Crushed Ice

Press Crushed Ice to dispense crushed ice. The corresponding

Crushed Ice
indicator turns on.

34 English

Untitled-4 34 2019-11-29 PM 4:01:03

 Special features

Water/Ice dispenser (applicable models only)

Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense
chilled water, press Water on the dispenser panel. Put a water glass under the dispenser,
and then push the dispenser lever.
To dispense water with ice

1. With the Ice Maker enabled, press Cubed

Ice or Crushed Ice to select the ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.

NOTE

Operations
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of
water.

Auto ice maker (applicable models only)

The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the first 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the first glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the first 4
to 6 cubes. This ensures that the ice bucket is filled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.

English 35

Untitled-4 35 2019-11-29 PM 4:01:04

 Operations

Diagnosis

If ice does not dispense, first check the ice

maker.
1. Press Test on the bottom of the ice
maker. You will hear a chime (ding-dong)
when you press the button.
2. You will hear another chime if the ice
maker is operating properly.

CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is filled with ice or water. Water may
overflow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially
when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can refill
with fresh, loose ice cubes.
Operations

• Do not put fingers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
• When reinserting the ice maker tray, make sure that the tray is properly centered at the
entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
If you press Ice Maker to turn the ice maker off, make sure to remove all ice cubes from the
ice bucket. Remaining ice cubes may clump together, making it difficult to remove them.
To remove the ice bucket, see the Icemaker bucket (applicable models only) section on
page 39.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator flows through a core alkaline filter. During this filtering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.

36 English

Untitled-4 36 2019-11-29 PM 4:01:04

 Twist ice maker (applicable models only)

1. Open the freezer door, and slide open

the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.

A NOTE
The ice making time depends on your
temperature settings.

NOTE
• Make sure the ice cube storage bin is in
place under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting and

Operations
pulling to the front.

English 37

Untitled-4 37 2019-11-29 PM 4:01:04

 Operations

To secure more storage space (applicable models only)

If you do not use the ice maker and need

more storage space, remove the icemaker
bucket (A). Then, insert the Freezer guide
(Optional) (B) into the icemaker bucket’s
place.
A
B
CAUTION
If the ice bucket has been removed, you
must turn the ice maker off.

To secure more space, remove the upper

drawer (C), lower drawer (D), and lower
C E drawer cover (E). Then, insert the provided
bottom shelf (F).
NOTE
• Removing the drawers does not affect
the temperature or usage of the freezer.
• The declared freezer volume is
measured with the bottom shelf, after
D F
removing the upper drawer, lower
drawer, and lower drawer cover.
Operations

38 English

Untitled-4 38 2019-11-29 PM 4:01:04

 Maintenance

Handle and care

Icemaker bucket (applicable models only)

If you do not dispense ice for an extended

period, ice may form clumps inside the
bucket. If this happens, remove and empty
the icemaker bucket.
1. To remove the icemaker bucket, gently
lift it up and pull out slowly while
holding the handgrips with both hands.
2. Remove and empty the icemaker bucket.

3. When done, turn the gear handle on the

rear of the bucket by 90°, and then put
the bucket back into position. Make sure
the bucket is inserted properly until you
hear a clicking sound.
4. Press and hold Ice Maker for 3 seconds
to reset the ice maker.

CAUTION
• Do not apply excessive force to the

Maintenance
bucket cover. The cover may break.
• Do not close the door hard. Water may
spill over the ice maker.
• To prevent injury, make sure to clean up
any ice or water that has fallen on the
floor.
• To prevent accidents or injury, do not let
children play with the water dispenser
or the ice maker.
• Do not put your hand or an object into
the ice chute. This may cause physical
injury or product damage.

NOTE
• Any sound from the ice maker is normal, which outputs during the ice making process.
• While the door is open, neither the ice maker nor the water dispenser operates.

English 39

Untitled-4 39 2019-11-29 PM 4:01:05

 Maintenance

Shelves (fridge/freezer)

Pull the shelf out as far as it goes. Then lift

it up and remove it.

Door bins

To remove a door bins, hold the front sides

of the bin and gently lift up to remove.
Maintenance

40 English

Untitled-4 40 2019-11-29 PM 4:01:05

 Drawers

To remove, pull the drawers out as far as

they go, and then lift up slightly and pull.

Drawer cover

While pushing the left and right hooks

Maintenance
underneath the drawer cover, pull the
drawer cover to remove.

English 41

Untitled-4 41 2019-11-29 PM 4:01:06

 Maintenance

Cleaning

Interior and exterior

WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a fire.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.

Ice / Water dispenser (applicable models only)

CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.

Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Maintenance

Rear panel

To keep cords and exposed parts of the

rear panel free of dirt, vacuum the panel
once or twice a year.

CAUTION
Do not remove the rear panel cover. Electric shock may occur.

42 English

Untitled-4 42 2019-11-29 PM 4:01:06

 Replacement

Water filter (applicable models only)

WARNING
• Do not use third-party water filters. Use only Samsung-provided or -approved filters.
• Unapproved filters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water filters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water
filter. Before replacing the filter, make sure the water supply line is shut off.

1. Shut off the water supply line.

2. Turn the knob of the filter cartridge
90 degrees counterclockwise (1/4 turn).
The filter cartridge unlocks.
3. Pull out to remove the cartridge.
- If the water filter is severely
contaminated, the cartridge may not
be easy to remove. If that is the case,
use force to remove the cartridge.
- To prevent water leaks from the filter
opening, pull the cartridge straight
out while removing it.
4. Insert a new filter cartridge. Use only
Samsung-provided or approved filters.

5. Turn the cartridge knob clockwise to

Maintenance
lock into place.
6. Press and hold Ice Maker on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
( ) turns off.
7. When you are done replacing the filter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.

NOTE
• A newly installed filter may cause the water dispenser to spurt water briefly. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the floor with a dry towel.

English 43

Untitled-4 43 2019-11-29 PM 4:01:06

 Maintenance

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration
system must be between 30 to 120 psi (206 to 827 kPa).
The water pressure of the reverse osmosis water filtration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below these
specifications:
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter
if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
To purchase a new water filter, contact a local Samsung service center.

LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.

WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
Maintenance

44 English

Untitled-4 44 2019-11-29 PM 4:01:06

 Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom Possible causes Solution

• Power cord is not plugged • Properly plug in the power
in properly. cord.
• Temperature control is not
• Set the temperature lower.
set correctly.
• Refrigerator is located near • Keep the refrigerator away
Fridge/freezer does a heat source or direct from direct sunlight or a heat
not operate. sunlight. source.
Fridge/freezer
• We recommend that the gap
temperature is • Not enough clearance
between the refrigerator and
warm. between refrigerator and
nearby walls (or cabinets) is
nearby walls or cabinets.
more than 2" (50 mm).
• The refrigerator is
• Do not overload the
overloaded. Food is
refrigerator. Do not allow food
blocking the refrigerator
to block vents.
vents.
Fridge/freezer is • Temperature control is not
• Set the temperature higher.
over-cooling. set correctly.
• To prevent condensation
from forming, the refrigerator
has heat-proof piping in
the front corners. If the
ambient temperature rises,
this equipment may not
Troubleshooting

work effectively. This is not a

• Refrigerator has heat-proof system failure.
Interior wall is hot.
piping in the interior wall.

English 45

Untitled-4 45 2019-11-29 PM 4:01:07

 Troubleshooting

Odour

Symptom Possible causes Solution

• Clean the refrigerator and
• Spoiled food.
Refrigerator has remove any spoiled food.
odours. • Make sure strong smelling
• Food with strong odours.
food is wrapped airtight.

Frost

Symptom Possible causes Solution

Frost around the • Make sure no food blocks the
• Food is blocking the vents.
vents. refrigerator vents.
• Make sure food does not
Frost on interior
• Door is not closed properly. block the door. Clean the door
walls.
gasket.

Condensation

Symptom Possible causes Solution

• If door is left open, • Remove the moisture and
Condensation forms moisture enters the do not leave a door open for
on the interior refrigerator. extended periods of time.
walls. • Food with high moisture • Make sure food is wrapped
content. airtight.
Troubleshooting

46 English

Untitled-4 46 2019-11-29 PM 4:01:07

 Water/ice (dispenser models only)

Symptom Possible causes Solution

Water flow is
• Make sure the water pressure
weaker than • Water pressure is too low.
is between 20 to 120 psi.
normal.
• The ice maker function is
Ice maker makes a activated, but the water
• Activate the Ice Maker off.
buzzing sound. supply to the refrigerator
has not been connected.
• You must wait for 12 hours
• Ice maker has just been
for the refrigerator to make
installed.
ice.

Ice maker does not • Set the freezer temperature

• Freezer temperature is too
make ice. below 0 °F (-18 °C) or -4 °F
high.
(-20 °C) in warm ambient air.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• Ice maker is off. • Turn on the ice maker.
• If you won't be using the
• Ice may jam if the ice
refrigerator for a long time,
dispenser is not used for a
empty the ice bucket and turn
long time (approx. 3 weeks).
off the ice maker.
• Ice bucket is not properly • Make sure the ice bucket is
inserted. properly inserted.
• Check if the water line is
Ice does not installed correctly. Check if
dispense. the water line stop cock is
closed.
• Water line is not connected
properly or water supply is
Troubleshooting

not on.

English 47

Untitled-4 47 2019-11-29 PM 4:01:07

 Troubleshooting

Symptom Possible causes Solution

• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
• Water line is not connected
properly or water supply is
not on.

Water does not

dispense.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• Use only Samsung-provided
• A third-party water filter or approved filters.
was installed. • Unapproved filters may leak
and damage the refrigerator.
• Replace the water filter. After
• Water filter indicator turns
replacing, reset the filter
on or blinks.
indicator sensor.
Troubleshooting

48 English

Untitled-4 48 2019-11-29 PM 4:01:07

 Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.

Clicking! Buzzing!
or Chirping!

• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.

SSSRRR! Whir!

Troubleshooting

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

HiSS!

English 49

Untitled-4 49 2019-11-29 PM 4:01:07

 Troubleshooting

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.

Bubbling!

• As the refrigerator temperature increases or decreases, plastic parts contract and

expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.

Cracking!

• For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds
may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Troubleshooting

50 English

Untitled-4 50 2019-11-29 PM 4:01:08

 LIMITED WARRANTY (U.S.A.)

SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF

PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials or
workmanship for the limited warranty period of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor,
Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is not available, SAMSUNG may
elect, at its option, to provide transportation of the product to and from an authorized
service center. If the product is located in an area where service by a SAMSUNG authorized
servicer is not available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase
price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned
parts in repairing a product, or replace the product with a new or reconditioned product.
Replacement parts and products are warranted for the remaining portion of the original
product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products
are the property of SAMSUNG and you must return them to SAMSUNG.

English 51

Untitled-4 51 2019-11-29 PM 4:01:08

 LIMITED WARRANTY (U.S.A.)

This limited warranty covers manufacturing defects in materials or workmanship

encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses for
which this product was not intended; damage caused by unauthorized modification or
alteration of the product; product where the original factory serial numbers have been
removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s finishes; damage
caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or
God; damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized
by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations
and surges; damage caused by failure to operate and maintain the product according
to instructions; in-home instruction on how to use your product; and service to correct
installation not in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or
replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specific rights, and you may also have other rights, which vary from state to
state.

52 English

Untitled-4 52 2019-11-29 PM 4:01:08

 LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specific rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, firm, or corporation with respect to this
product shall be binding on SAMSUNG.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support

English 53

Untitled-4 53 2019-11-29 PM 4:01:08

 Warranty Information (CANADA)

If your refrigerator needs service

Do not hesitate to call any Samsung Authorized Service Center nearby giving them your
name, address and telephone number if your product is not functioning properly.

Limited Warranty for Original Purchaser

This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred
to as SECA) against manufacturing defects in material or workmanship for the following
periods:
Labor : 1 year (in-home)
Parts : 1 year
Inverter Compressor : 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specified
warranty period and the failure is due to improper workmanship or defective material,
SECA will repair or replace the product at its option. In-home service is not available in all
areas. Contact us to find out if in-home service is currently available in your area by using
the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service
Center. (To find the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit
our web site at www.samsung.com/ca)

54 English

Untitled-4 54 2019-11-29 PM 4:01:08

 Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only
acceptable proof of purchase. It must be presented to a SECA Authorized Service Center
at the time service is requested before warranty services are rendered. On all carry-in
models, transportation to and from the Authorized Service Center is the responsibility of
the customer.

Exclusions of the Warranty

This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God,
misuse, incorrect line voltage, improper installation, improper or unauthorized repairs,
commercial use, or damage that occurs during shipping. Customer adjustments which are
explained in this owners manual are not covered under the terms of this warranty. This
warranty will automatically be voided for any unit found with a missing or altered serial
number. This warranty is valid only on products purchased and used in Canada.

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics Canada Inc.

2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)

English 55

Untitled-4 55 2019-11-29 PM 4:01:08

 Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows

* Requires reader to be installed on your

smartphone

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.

Country Contact Center Web Site

1-800-SAMSUNG (726-7864)
U.S.A www.samsung.com/us/support
1-844-SAM-PAYS (726-7297)

1-800-SAMSUNG(726-7864) www.samsung.com/ca/support (English)

CANADA
1-844-SAM-PAYS (726-7297) www.samsung.com/ca_fr/support (French)

DA68-03958J-01

Untitled-4 56 2019-11-29 PM 4:01:08