MC: multiple choice questions
OQ: Open Questions
LECTURE 1:
1) The meaning of the hardware software MC
2) Carr,N, It Doesn’t Matter MC
• What does Carr mean with the “commoditization” of IT? List the set of arguments and
examples he uses in this context.
LECTURE 2:
1) Porter’s Value Chain OQ
2) DSS explain based on Porter’s Value Chain OQ
3) Imagine a typical financial institution / retail bank. What could be the specific functionalities of
these kind of systems in their organization? OQ
– TPS
– MIS
– DSS
– ESS
– DMS/KMS
– Hint: keep Porter’s value chain in mind!
• Illustrate how the different types of systems are interrelated
4) An important phases in an ERP implementation MC
– Ex-ante evaluation
• businesscase
• goals
– Implementation & testing
• configuration
• customization
• specification per location
• data migration and conversion
• train users
– Go-live
• system is put into production
– Maintenance
• make small adjustments, implement updates and new versions • support of users
4) McAfee, A., 2006, Mastering the three worlds of Information Technology, Harvard Business
Review, 84(11), pp. 141-149
What are the three types of IT mentioned in the article? MC
LECTURE 3:
1) How would you start developing an IT application? MC
• Planning
• Analysis
• Design
• Implementation
• Testing
• Go-live
• Maintenance
2) Balanced Scored Card MC
e- BSC: know the figure! MC
3) A question was asked as a meaning of:
PERT charts MC
Gantt Charts MC
work breakdown structure MC
4) Kell, M. & M ̈ahring, M., 2010, Is your project turning into a Black Hole?, California
Management Review, 53(1), pp. 6–31 MC
• How can you relate the findings and model in this paper to the conclusion one can draw
from the CHAOS report published by the Standish Group?
LECTURE 4:
1) The Amazon story: Exercise OQ
• Apply the definitions of e-business and e- commerce to the Amazon.com story
• Apply the Porter competitive forces model to the Amazon.com story
2) Paper: Edelman, B., 2015, How to Launch Your Digital Platform, Harvard Business Review,
93(4), pp. 90-97 MC
• What are the five basic questions an entrepreneur should ask himself in order to make the
right strategic decisions to build their own digital platform, according to the author?
LECTURE 5:
Cloud Computing Service models MC
– Infrastructure as a Service
– Platform as a Service
– Software as a Service
– Business Process as a Service
Davenport, T.H., 2013, Analytics 3.0, Harvard Business Review, 91(12), pp. 64- 72 MC
• What does the author mean with Analytics 1.0, Analytics 2.0 and Analytics 3.0, respectively?
LECTURE 6:
How to draft an ERD? OQ
1. Identify the entities in your domain
2. Describe the relationships and specify the cardinalities
3. Eliminate derivable relationships
4. Eliminate many-to-many relationships
5. Determine the attributes of each entity
> ERD diagram is created
6. If asked: determine the database tables
One Exercise OQ
LECTURE 7:
BPMN: MC
Look at the labels which of the labels is activated under which circumstances
Look at the figures, which one is used for which meaning.
LECTURE 8:
one exercise in SQL OQ
