ER INDUCTION PROGRAM
Day First-
1) Introduction of ER infrastructure
2) ER Organogram.
3) ER process flow, Triage, Bed assignment,
4) ER work orientation-
a) Procedure Room
b) Training modules
c) Champions Role orientation
5) NABH ready to refer handouts
6) Introduction of HR and Medical Admin, Hospital Management Team
7) ER SOP and Clinical pathway
Day Second-
Registers- MLC, Brought Dead, Death in ER, Intimation book, stroke code etc.
Understanding ER documentation
EMR orientation: Login ID, Password, EMR process flow, Clinical forms, Initial assessment form, IP transfer &
discharge, MLC, Medication, Lab, Radio, Discharge summary, Death Summary, Death audit, CPR form
Stroke Code forms with NIHS scale
Ambulance book
Ambulance consent, checklist & ambulance call drug administration & monitoring record book
Consent forms
CGHS Memo
Injury Certificate
Brought dead & Death in ER documents
Cardiac patient thrombolysis consent
Admission form & PPPD patient request
Needle stick injury
ROT & LAMA
Transfer Out-In
Excel records- Door to needle time(ACS), Door to Balloon time(ACS), Return to ER within 72 hours, Patients waiting
in ER for more than 4 hours, LAMA
Excel records by Co-ordinators- Night report, Ambulance call master sheet, Ambulance call details, ER Revenue, Daily
IPD census
ER whatsapp data in ER admin group
Member introduction of all ER whatsapp group
Day Third-
1) ER Quality Indicators
2) Breaking Bad news
3) Disaster Management
Procedures in ER Miscellaneous
Intubation & Ventilator Ambulance Service Introduction
Ascitic / Pleural tapping ALS/BLS/ATLS orientation
Foley’s catheterisation & RT insertion Role in Emergency Codes- Code Blue, Code Yellow, Code Red
ICD insertion Introduction of Billing codes for ER OPD & IPD patient
Suturing & Dressing Duty Schedule
Defibrillator, TCP & Cardio version Leave Management
(Updated on 13/02/2025)