SMT. K.N.

PATEL JUNIOR COLLEGE

SUBJECT:-BST (ASSIGNMENT)
Full syllabus GRADE:-11th CBSE
NAME:- ________________________________________________

SECTION-A (1 Mark)
1. Which of the following does not characterize business activity?
(i) Production of goods and services (ii) Presence of risk
(iii) Sale or exchange of goods and services (iv) Salary or wages
2. Which of the broad categories of industries covers oil refinery and sugar mills?
(i) Primary (ii) Secondary (iii) Tertiary (iv) None of them
3. Which of the following cannot be classified as an auxiliary to trade?
(i) Mining (ii) Insurance (iii) Warehousing (iv) Transport
4. The occupation in which people work for others and get remunerated in return is known as
(i) Business (ii) Employment (iii) Profession (iv) None of them
5. The industries which provide support services to other industries are known as
(i) Primary industries (ii) Secondary industries
(iii) Commercial industries (iv) Tertiary industries
6. Which of the following cannot be classified as an objective of business?
(i) Investment (ii) Productivity (iii) Innovation (iv) Profit earning
7. Business risk is not likely to arise due to
(i) Changes in government policy (ii) Good management
(iii) Employee dishonesty (iv) Power failure
8. Name the form of business organization found only in India.
(a) Sole Proprietorship (b) Partnership (c) Joint Hindu Family (d) Cooperatives
9. Choose the type of business in which sole proprietorship is very suitable.
(a) CA Firm (b) Beauty Parlor (c) A shopping mall (d) All of these
10. Name the person who manages a Joint Hindu Family Business.
(a) Manager (b) Minor (c) Members (d) Karta
11. Name the law which governs Joint Hindu Family Business.
(a) Partnership Act (b) Hindu Law (c) Companies Act, 1956 (d) Contract Act
12. Which document is called charter of a company?
(a) Memorandum of Association (b) Articles of Association
(c) Prospectus (d) All of the above
13. What is the minimum number of persons required to form a co-operative society?
(a) 2 (b) 7 (c) 10 (d) 20
14. Which of the following has unlimited liability in business?
(a) Sole Proprietor (b) Karta (c) Partners (d) All of the above
15. Name the type of company which must have a minimum paid up capital of 5 lacks,
(a) Public Company (b) Private Company (c) Government Company (d) All of the above
16. Which of the following has a separate legal entity?
(a) Joint Stock Company (b) Co-operative Society
(c) Both of the above (d) None of the above
17. Minor can be full-fledged member of:
(a) Co-operative Society (b) Joint Stock Company
(c) Joint Hindu Family (d) Partnership
18. Which of the following is a departmental undertaking?
(a) Life Insurance Corporation Limited (b) Railways
(c) Bharat Heavy Electrical Limited (d) All of the above
19. In which form of public sector enterprise, private individuals can also become shareholders?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
20. Which of the following is most suitable when purpose is to generate revenue for the government?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
21. Which of the following is most suitable when national security is of utmost importance?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
22. Steel Authority of India Limited (SAIL) is an example of:
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
23. Which of the following is an example of Statutory Corporation?
(a) Life Insurance Corporation Limited (b) Railways
(c) Bharat Heavy electrical Limited (d) All of the above
24. BIFR stands for:
(a) Bureau of Industrial and Financial Reconstruction
(b) Board of Industrial and Financial Reconstruction
(c) Board of Indian Financial Reconstruction
(d) Board of Industrial and Financial Reformation
25. Which of the following has 51% of the capital from government?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
26. Which of the following is under the control of a ministry?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
27. Which of the following is controlled and managed as per the provisions of the statute under which
it has been formed?
(a) Departmental Undertaking (b) Government Company
(c) Statutory Corporation (d) None of the above
28. DTH services are provided by
(a) Transport companies (b) Banks (c) Cellular companies (d) None of the above
29. The benefits of public warehousing includes
(a) Control (b) Flexibility (c) Dealer relationship (d) None of the above
30. Which of the following is not a function of insurance?
(a) Risk sharing (b) Assist in capital formation (c) Lending of funds (d) None of the above
31. Which of the following is not applicable in Life Insurance contract?
(a) Conditional contract (b) Unilateral contract (c) Indemnity contract (d) None of the above
32. CWC stands for
(a) Central Water Commission (b) Central Warehousing Commission
(c) Central Warehousing Corporation (d) Central Water Corporation
33. E-business and E-commerce are:
(a) Synonyms (b) Antonyms (c) Former is wider than latter (d) Former is narrow than latter.
34. When was Electronic Data Interchange (EDI) standardized?
(a) 1984 (b) 1995 (c) 2000 d) 1999
35. In B2B, B2C, C2C etc B and C stand for:
(a) Business and Corporate (b) Biding and Customer
(c) Business and Customer (d) Business and Consumer
36. When parties involved in the electronic transactions are from within a given business firm, it is
called:
(a) B2B Commerce (b) Intra B Commerce (c) C2C Commerce (d) B2C Commerce
37. When a firm transacts with its employees, it is referred to as:
(a) B2B Commerce (b) B2E Commerce (c) C2C Commerce (d) B2C Commerce
38. Work from home using internet is covered under:
(a) Online Networking (b) Virtual Private Network (c) Electronic Data Exchange (d) Paypal
39. Which of the following is a benefit of e-business?
(a) Less Risky (b) Less Technological Requirements (c) Convenience (d) All of the above
40. Which of the following is not an application of e-business?
(a) E-procurement (b) e-bidding (c) e-delivery (d) All of the above
41. Which of the following can be used only for e-business?
(a) Cheques (b) Credit Card (c) Debit Card (d) E-cash
42. About 95% of online consumer transactions are executed through:
(a) Cheques (b) Credit Card (c) Debit Card (d) E-cash
43. Social responsibility is
(a) Same as legal responsibility (b) Broader than legal responsibility
(c) Narrower than legal responsibility (d) None of them
44. If business is to operate in a society which is full of diverse and complicated problems, it may have
(a) Little chance of success (b) Great chance of success
(c) Little chance of failure (d) No relation with success or failure
45. Business people have the skills to solve.
(a) All social problems (b) Some social problems
(c) No social problems (d) All economic problems
46. That an enterprise must behave as a good citizen is an example of its responsibility towards
(a) Owners (b) Workers (c) Consumers (d) Community
47. Environmental protection can best be done by the efforts of
(a) Business people (b) Government (c) Scientists (d) All the people

Section – B (3 Marks)
48. What is the difference between Public and Private sector?
49. Discuss the merits and demerits of Departmental Undertaking.
50. Briefly discuss the need of finance in business
51. Write a short note on the scope of e-business.
52. Define corporate social responsibility.
53. What are the core objectives of social responsibility of business?
54. What are the obligations of a business in the name of social responsibility?
55. Name any four elements of business ethics.
56. Give any four reasons against the social responsibilities of business.
57. Differentiate between traditional business and e-business.
58. Write a short note on the scope of e-business.
59. Define services and goods.
60. What is e-banking? What are the advantages of e-banking?
61. Explain warehousing and its functions.
62. Explain briefly the principles of insurance with suitable examples.
63. State the different types of economic activities.
64. Why is business considered an economic activity?
65. Explain any two business activities which are auxiliaries to trade.
66. What is the role of profit in business?
67. What is business risk? What is its nature?
68. What is the role of profit in business?
69. Is registration of partnership firm compulsory? What are the consequences of non-registration?
70. Explain procedure of registering a partnership firm.
71. What is the role of Karta in Joint Hindu Family business?
72. Define Articles of Association. What are its contents?
73. Differentiate between: Private and Public Company

Section – C (4 & 6 Marks)

74. Explain different types of partners.
75. Explain meaning, features, merits and demerits of Sole Proprietorship.
76. Explain meaning, features, merits and demerits of Joint Stock Company.
77. X is interested in the floatation of a company. Briefly discuss the steps he should take.
78. Explain the characteristics of the business.
79. Compare business with profession and employment.
80. Explain the economic and social objectives of the business.
81. Define commerce. Discuss its importance in the business world.
82. “No business is risk free.” Do you agree? Justify your answer, mentioning the nature and causes
of business risk.
83. Explain the functions of commercial banks with an example of each.
84. Social responsibility is not an area of business. Do you agree? Justify.
85. Explain the need for social responsibility.
86. What is corporate social responsibility? Is it similar to business ethics?
87. Explain the reality of social responsibility.
88. What do you understand by economic activities? Differentiate between economic and non-
economic activities.
89. "MNCs are in a position to exercise massive control on an economy." Substantiate
90. Differentiate between equity shares and preference shares.
91. Difference Between Owner’s Fund & Borrowed Funds
92. Distinguish between Joint Hindu Family Business and Partnership.
93. What is a ‘Memorandum of 'Association'? Briefly explain its clauses.
94. Differentiate between a share and a debenture.

CASE STUDY
1. Tripti is a well-known cardiologist of her town. Identify the type of economic activity highlighted
in the given case and state its characteristics also.
2. Arnav is working as sales executive in XYZ Limited Company. He is getting ₹ 40,000 per month.
His job is to enhance the sale of a company. Identify which type of economic activity is
highlighted in the case and state some of its characteristics.
3. Rohit and Gurvinder are partners selling electronic products across India. They import the
components from their friend Atul who does his business in China and assemble them in their
factory established in a rural area Jharkhand most of the workers in the factory are children and
women. They are paid very less salaries thus owner save on labour cost. They store their stocks
in a warehouse but donot take proper safety measures against fire, burglary. There was a short
circu in the factory and as a result most of the stock was damaged. On the basis of the given
information about Rohit and Gurvinder, answer the following questions:(a) Specify the type of
business activity performed by Rohit and Gurvinder. (b) Specify the type of business activity
performed by Atul..(c) Specify the auxiliary to trade used by Rohit and Gurvinder. (d) Identify
any value which has been violated by Rohit and Gurvinder.
4. Katherine wants to start a retail business of fashionable items. Change in taste and preferences
of customers may result in loss in such type of business. She is hesitating as she is aware of risks
which are inherent in every business. She approaches her friend Kristina who is the owner of a
retail shop. Kristina advises her to go ahead with her idea as she will get profit as return for
undertaking risk. She also told her that some risks in business can be insured by taking
insurance policy. On the basis of the given information about Katherine answer the following
questions: (a) What is Business Risk? (b) Identify the main features of business risk discussed in
the above case. Also quote the lines for the identified feature. (c) Is change in taste and
preferences of customers, pure risk or speculative, WHY?
5. Go Earth Ltd. manufactures jute bags and its factory has been set up in a residential area. The
company has employed unskilled and semi-skilled workers and pay them lower wages on the
pretext of at least providing jobs as the employment opportunities in the area is quite limited.
During the production process, lots of residual is left. In order to decrease cost and increase
profitability, the company dumps residual in the residential area which is sold aft substantial
time gap. This practice causes lot of inconvenience to the residents of that area. On the basis of
the given information about Go Earth Ltd., answer the following questions: (a) Identify and
explain the objective of management which is ignored by the company.(b) Identify any two
values which the company has violated.
6. Different situations about different business are being elaborated below:(i) Raghunanda Biswas
had a match s factory in Indonesia which got destructed by the recent earthquake.(ii) Rajiv
Menon, a senior manager in a telecom company shared confidential information about the
company with a competitor which led to huge losses for t company.(iii) Ready one Co. was
charged with evasion of tax and asked to pay fine in crores which would lead to hear losses for
the company.(iv) Type writers becoming redundant due to invention of personal [Link]
the basis of the given information about different business, answer the following questions:(a)
Which characteristic of business being highlighted in the above situations?(b) Identify the
different causes of concept identified in part (a) from above information?
7. Alex David is a legal advisor in a multinational company. He gets ₹65,000 per month as his
salary. On weekends, Alex David goes to nearby village and teaches some slum children, he
does not charge anything from them, he does it out of sympathy and concern for poor children.
This gives him mental and psychological satisfaction. On the basis of the given information
about Alex David, answer the following questions: (a) Specify the types of human activity
performed by Alex David. (b) Differentiate between types of human activity identified in part (a)
on any two ba (c) Identify any value which Alex David is trying to communicate to the society.
8. An auto company, Car Generation Ltd. is facing a problem of declining market share due to
increased competition from other new and existing players in the market. Its competitors are
introducing lower priced models for mass consumers who are price sensitive. For quality
conscious consumers, the company is introducing new models with added features and new
technological advancements. On the basis of the given information about Car Generation Ltd.,
answer the following questions: (a) Identify the concept of business highlighted in the above
case. (b) Enumerate the different methods of dealing with business concept identified part (a).
9. Suppose your friend wants to commence business but he finds difficulty in making the choice of
form of business organisation. In context to this how would you help him?
10. Suzanne after completing her MBA realised that her family needs extra incomeas her father was
about to retire. So, she decided to set up a garment manufacturing unit. She received order for
500 shirts. Suzanne started purchasing raw materials from local suppliers and completed first
order of shirts. As she completed the order on time the other purchasers also started giving
orders to Suzanne on regular basis. Her hard work and sincerity resulted in huge profit and led
to the growth of the business. After two years there were communal riots in her city due to
which her profit were adversely affected and availability of labour also became tough and
Suzanne started suffering loss. After analyses the situation for few months she decided to shut
down the business. Identify the different features of business discussed in the above case. Also
quote the lines for the identified feature.
11. Dr. Anant Kumar is an orthopedic surgeon in Jaipur Golden Hospital and Dr. Sukumar Anand, his
friend is a Pedetrician who has set his own clinic. Dr. Sukumar Anand's wife, Ms. Sukumar Priya
Anand operates a retail store specializing in the selling of antiques. On the basis of the given
information about different business, answer the following question (a) Identify the type of
economic activity undertaken by Dr. Anant Kumar, Dr. Sukumar Anand and Ms. Sukumar Priya
Anand. (a) Differentiate between them on basis of nature, capital investment, transfer of
interest.
12. A London based manufacturing co. manufacturing washing machines wish to add 2 new
products in India namely AC’s ad Refrigerators. Out of a lot of 10 applicants the co. chose two
wholesale firms (headed females) whose proposals were very competitive and attractive. The
wholesaler firm of AC’s hired the service of a (differently able retailer) Hari at competitive prices
to sell AC’s in Delhi, Hari informs his wholesalerfi head that the consumers of Delhi wish that
their houses are cold when they reach their homes in the scrotching heat of Delhi. (a)Explain
three services rendered by retailers to wholesalers or manufacturers.(b) Identify two values
which are being adhered to in the above paragraph
13. Ethos Ltd., is an authorized retailer selling several luxury watch brands. Every watch that Ethos
sells comes with the brand warranty and also places its Ethos stamp. Well trained staff and
great looking boutiques ensure that Ethos make shopping for watches an enjoyable and
unforgettable experience. Now, Ethos Ltd. with an outlet of watches exclusively for men at
Lajpat Nagar, Delhi, is planning to open a branch in Rohini, Sector 13 to meet the increasing
demand. It operates with the policy of cash sales and is very particular about the timings of the
store. On the basis of the given information about Ethos Ltd., answer the following questions:
(a) Quoting the lines from the above paragraph, identify the type of fixed shop small retailing
business of Eth Ltd. (b) Which type of fixed shop large retailing business is Ethos Ltd. planning to
engage in? Also, state any two features of the same business.
14. Dinesh is a needy boy. His mother works as a house help in some houses nearby her cottage.
Dinesh doesn't go to school and wanted to help her mother by making some money. Dinesh
borrowed ₹ 500 from his friend and bought some cheap plastic toys to sell it near the parks in
evening. On the basis of the given information about Dinesh, answer the following questions:
(a) Identify the type of itinerant retail work Dinesh is doing. (b) State the various types of
itinerant retailers not identified in part (a)
15. India, known as the home of spices, boasts a long history of trading with the ancient civilisations
of Rome and China. Today, Indian spices are the most sought-after globally, given their exquisite
aroma, texture, taste and medicinal value. India is the world's largest producer, consumer and
exporter of spices; the country produces about 75 of the 109 varieties and accounts for half of
the global trading in spices. Top spices produced in the country include pepper, cardamom,
chilli, ginger, turmeric, coriander, cumin, celery, fennel, dill seed, garlic, tamarind, clove, and
nutmeg among others Major importers of Indian spices are USA, China, Vietnam, UAE,
Indonesia, Malaysia, UK, Sri Lanka, Saudi Arabia, and Germany. On the basis of the aforesaid
information about spices, answer the following questions: (a) Enumerate the two benefits
available to the Indian business firms who are engaged in spice export (b) How do the different
nations engaged in trade of spices stands to gain.
16. During a commerce symposium held at Vidya Public School, Ahemdabad. Radhika, the key
speaker stressed on the role of an association. She pointed that this association acts as the
national guardian of trade and industry. She also praised this association for playing a catalytic
role in strengthening internal trade to make it an important part of overall economic activity.
On the basis of the given information about Rahika, answer the following questions: (a) Identify
the type of organisation highlighted by Radhika in the above case. (b) Explain the important
interventions made by the aforesaid organisation in the various areas.
17. Star Bazaar ventured into providing an assortment of products made available at the lowest
prices, aptly exemplifying its 'Helping you spend less' motto. The store offers customers an
eclectic array of products that include staple foods, beverages, health and beauty products,
vegetables, fruits, dairy products, consumer electronics and household items at the most
affordable prices. Star Bazaar also provides large range fashionable in-house garments for men,
women and children. On the basis of the given information about Star Bazaar, answer the
following questions: (a) Identify and explain the type of fixed shop retailing used by Star Bazaar
(b) Explain two merits and demerits of the fixed shop retailing identified above for Star Bazaar.
18. Fabindia is India's largest private platform for products that are made from traditional
techniques, skills and hand-based processes. It started as a wholesale export company and has
since successfully established itself as a major retail player in the Indian market. Fabindia's first
retail store opened in New Delhi in 1976. Today Fabindia has 196 retail stores across India, two
stores in Singapore and one store each in Bhutan, Dubai, Italy, Nepal and Mauritius. Fabindia
links over 55,000 craft-based rural producers to modern urban markets, thereby creating a base
for skilled, sustainable rural employment, and preserving India's traditional handicrafts in the
process. The product range consists of garments for men, women, children and infants;
garment accessories; home furnishings - bed, bath, table and kitchen linen, upholstery fabric,
curtains, floor coverings; and a range of non-textile products like furniture, lights, lamps and
stationery. On the basis of the aforesaid information about Fabindia, answer the following
questions: (a) Identify the two kinds of trade Fabindia is engaged in. (b) Differentiate between
the two kinds of trade Fabindia is engaged in.
19. Kamal, Khan and David are partners in a firm engaged in the business of food products. Kamal is
a holder Senior Secondary School Certificate from Central Board of Secondary Education with
Business Studies as one of his elective subjects. Khan had done his post-graduation in Hindi
literature and David in food technology. One day there was a serious discussion between Khan
and David regarding the nature of business. Khan argued that in a particular type of business
due to differences in the languages, attitudes, social customs and business goals and practices
of parties, it becomes relatively more difficult for parties to interact with another and finalised
business transactions. Kamal intervened and corrected both Khan and David about t nature of
business with the help of his knowledge of Business Studies that it is wise to indulge in this type
of business because producing solely for the purposes of local consumption severely restricts a
nation's prospects for growth and employment. On the basis of the aforesaid information,
answer the following questions: (a) about which type of business is the serious discussion
between Khan and David is going on. (b) Explain how Kamal would have been able to satisfy
both Khan and David? State other reasons to support Kamal's viewpoint.
20. Sheetal and Shilpi are close business friends engaged in a discussion on benefits trade. Shilpi
feels trade between nations is highly beneficial while Sheetal feels an economy can only
develop and grow if trade with the nation is strong. She also praised the supportive associations
for playing a catalytic role in strengthening trade within the nation to make it an important part
of economic activity. On the basis of the aforesaid information, answer the following questions:
(i) Identify and explain the type of trade being supported by Sheetal and Shilpi. (b) Enumerate
the benefits of the type of trade highlighted by Shilpi.
21. Balanur Plantations \& Industries Limited, having its headquarters in Chikmanglur district of
Karnataka decided to export coffee beans. For the same they appointed Nand Exports Clearing
Services Ltd. as their C\&F agents. Nand Exports Clearing Services Ltd., started the entire
procedure for exporting the high quality coffee beans various parts of Africa. They applied for
licence and arranged the required finance to export beans, got t consignment cleared from
excise and at last they packed the consignment in such a manner that the beans will remain
fresh and necessary forwarding formalities were also completed. Explain in detail the next steps
which have to be followed by Nand Exports Clearing Services Ltd.
22. Software Engineers working in 'General Technologies' are very happy as they got the freedom
to work from home. Their boss told them that they are free to carry their work back home and
just need to complete the project assigned to them on time. So all the engineers are taking their
daily assigned tasks from the daily work manager and save it in their laptops to complete it at
their convenience at their homes. The initiative was taken by the general manager so as to
allow the employees to spend more time with their families which in turn can increase their
potential, creativity and efficiency On the basis of the given information about General
Technologies, answer the following questions: (a) Identify the dimension of e-Business talked
about in the above situation. (b) State any other two dimensions of e-Business. (c) Identify two
values which the company is trying to communicate to the society?
23. Shivangi is fond of buying goods online. She bought a dress online from a Swedish company
after reading good reviews about the dress on customer portal. But when she received the
dress, it is not the same as shown in the picture. She called on the customer care number to
discuss her problem. On the basis of the given information about Shivangi, answer the following
questions: Explain the types of e-Business transactions mentioned here quoting lines from the
case.
24. ITC is one of India's foremost private sector companies which has rapidly scaled up presence in
its newer FMCG businesses comprising Branded Packaged Foods, Lifestyle Retailing, Education
and Stationery products, Personal Care products, Safety Matches and Incense Sticks (Agarbatti),
It has also played a significant role in empowering farmers in rural areas through its programme
'e-Choupal'. It has used internet, to provide farmers with farming know-how and services,
timely and relevant weather information, transparent price discovery and access to wider
market. Today four million farmers use e-Choupal to bargain as virtual buyers cooperatives,
adopt best practices, and for matching up to food safety norms. ITC has taken various initiatives
to empower women and improve primary education in rural areas. On the basis of the given
information about ITC, answer the following questions: (a) Specify the interest group towards
which ITC discharging its social responsibility? (b) State the kind of social responsibility being
discharged by the company.
25. Info system Ltd. is a global leader in technology services. The company enables clients in 45
countries to create and execute strategies for their digital transformation. The company officials
follow the vision of "reaching new heights w its people on its side". It not only provides quality
products but also provides various facilities to its employees for fi years of service. While
Infosystem Foundation in India creates opportunities for the underprivileged and strives to
build a more equitable society. On the basis of the given information about Infosystem Ltd.,
answer the following questions: (a) Is Infosystem Ltd. following business ethics? Also define
 business ethic (b) Identify the interest groups towards which business is fulfilling its social
responsibilities.
26. Nirmala orders a mixer on the basis of an advertisement in a newspaper specifying the features,
price, delivery terms. It specified that the terms of payment will be VPP only. (i) Identify this
type of retail business.(ii) Explain two advantages and two limitations of the
27. canada based manufacturing co. manufacturing washing machines wish to add 2 new products
in India namely AC’s ad Refrigerators. Out of a lot of 10 applicants the co. chose two wholesale
firms (headed females) whose proposals were very competitive and attractive. The wholesaler
firm of AC’s hired the service of a (differently able retailer) Hari at competitive prices to sell AC’s
in Delhi, Hari informs his wholesaler firm’s head that the consumers of Delhi wish that their
houses are cold when they reach their homes in the scrotching heat of Delhi. (a)Explain three
services rendered by retailers to wholesalers or manufacturers. (b) Identify two values which
are being adhered to in the above paragraph.
28. E-Business gives customers an opportunity to look for cheaper and better quality products.
With e-Commerce, consumers can search the specific product or service they require and can
even find the direct manufacturer from w they can purchase products at comparatively less
price. Shopping online is time saving and convenient. In addition to it, consumers also get to see
the reviews of other consumers that will help in making beneficial purchase decision On the
basis of above discussion about, explain the benefits of e-Business not discussed above.
29. MNO Ltd., a renowned computer follows the vision of “reaching new heights with its people on
its side”. It not only provides quality products but also provides various facilities to its
employees for 5 years of service. It also provides computer skills to youth in remote areas for
free. (a) What according to you are the business ethics of the company? (b) It is fulfilling its
social responsibilities towards which interest groups.
30. unfortunately, as the saying goes, "everything that glitters is not gold", though BPO as an
industry looks bright and has huge untapped potential, the sector doesn't seem to be very
attractive for BPO employees in long term for many reasons. BPO employees have to work
mostly in night shifts due to geographical differences, which is against natur There are so many
adverse effects of it on personal as well as on professional life. Not to forget, BPO is a choice
people who otherwise failed to get a secured job in Indian or foreign MNCs. Most of the BPO
companies in India support overseas operations and majority of employees have night shifts.
After working long time in night shifts emloyees get frustrated. Even though emloyees work
only 5 days a week, for rest of the two days it is not easy to sleep early as they have different
sleeping timin On the basis of the given information about outsourcing companies, answer the
following questions: (a) Specify the interest group towards which outsourcing companies is not
fulfilling its social responsibilit (b) Enlist the social responsibilities to be discharged toward the
group identified in part (a (c) Enumerate the values which the outsourcing companies has
voilated.
31. The National Thermal Power Corporation (NTPC) will undertake the project to clean up the
surroundings of Charminar. Better lighting will be provided at the monument which attracts of
thousands of visitors every day. Financial and technical support will be provided by NTPC. No
specific amount has been decided yet. Company's top level officials draw up a plan that will
bring glory to the monument. In the first phase, Oil and Natural Gas Corporation and Neyveli
 Lignite Corporation India Limited were named sponso to develop Tirumala Tirupati
Devasthanams. The objective of the national consultation was to review the work done in
phases and develop an action plan for the other new sites. On the basis of the given information
about National Thermal Power Corporation, answer the following questions: (a) What benefits
will the business derive by doing above mentioned wor (b) Identify the value which is reflected
from the working of NTP.
32. After doing her [Link] from 'Himachal Pradesh University of Shimla', Komalika went back to
her village in Kinnaur district of Himachal Pradesh. She wanted to contribute for the
development of women of her village, so she formed an organisation, the membership of which
was open for all the women villagers on a voluntary basis by paying ₹ 500 only which will be
treated as their capital. Komalika knew that the land of her village was suitable for the farming
of medicinal plants. So she motivated the members of her organisation for growing medicinal
plants in their fields under the guidance and help of the local agricultural department. It was
also decided that the organisation will purchase the produce of each member and sell the same
to drug manufacturing companies at a very good price which was not possible for the members
individually. The main objective of the organisation is to render services to its members rather
than to earn profit. A computer training center for young boys and girls of the village was
started under the guidance Komalika from the surplus of the profit On the basis of the given
information about Komalika, answer the following questions: (a) Name the process that helped
Komalika in developing an idea into an opportunity. (b) Identify the kind of organisation that
was formed by Komalika. (c) State any two values which Komalika wanted to communicate to
the society.
33. Suresh Goyal wants to start a business of manufacturing and distributing room coolers. He is
facing a lot of problems as this is his first venture. The demand for room coolers is high in
summer season. He wants to make sure that he can me the orders as and when demanded. To
beat the existing players in the market, he wants to sell his product in five citi and does not
know how to find customers in different cities. Not only this, he has to ensure that the room
coolers r the customers in different cities. He had sound technical knowledge but was not
successful in marketing the output. A this requires a lot of money which is another problem.
State any four problems of small scale business faced by Suresh Goyal.
34. Board of Directors of ‘’Bio Pure water Ltd.’’ decides to set up its first unit in the hilly area of
Himachal Pradesh Company requires Rs. 3 crores for it and Rs. 50 Lakhs for working capital. The
company has earned marked 15% of its profit f Educational and Health needs of its employees
and their family members. (a) The above company comes under which category as per MSMED
Act 2006. (b) Write any one commercial reason for setting up of unit in the hilly region. (c)
According to you, what are the options available to the company for meeting its long term and
short term needs. (d) what are the values promoted by the company. [Hints: Small scale
Industry, Cheap price of Land and Labour, Equity share Capital and Loans from Bank, Balanced
Regional Development, Motivation to employees, Employment Ganeration and upliftment of
rural areas.
35. Distinguish between a small scale business unit and large scale business unit on the basis of
nature, type of labour, scale of operation and capital.