CHRIST CHURCH SCHOOL (ISC)
PRELIMINARY EXAMINATION
COMMERCE
STD : 12 MAXIMUM MARKS: 80
DATE : 17/01/2025 NO. OF QUESTIONS: 13
TIME : 3 Hrs. NO. OF PRINTED SIDES: 05
(Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start
writing during this time.)
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Answer all the questions in Section A, Section Band Section C.
Section A is consists objectives/ very short answer type questions.
Section B consists of short answers questions.
Section C consists of long answer questions.
The intended marks for questions or parts of questions are given in brackets [ ].
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SECTION A-[16 MARKS]
Question 1
(i) Android mobile was the first unique application for mobile market. After few years this
mobile is replaced by some other variants. Which nature of business environment is
highlighted here? [1]
a) Dynamic
b) Uncertain
c) Complex
d) Inter relatedness
(ii) According to the RBI,“The National Electronic Funds Transfer (NEFT) system is an
electronic payment system that allows for direct one-to-one payments across the country.
Using this service, you can electronically transfer funds from any bank branch to any
individual who has an account with any other bank branch in the country that participates
in the NEFT scheme”-. [1]
Source (edited):https://m.economictimes.com/wealth/save/rtgs-neft-charges-of-big-banks-
in-april-2024-compared-s bi-hdfc-bank-icici-bank-pnb/articleshow/109366545.cms
With reference to NEFT which of the following are applicable?
(P) NEFT cannot be used for foreign remittances.
(Q) No separate charges are to be paid by the receiver.
(R) For an account holder there is no minimum or maximum amount that can be
transferred through NEFT.
(S) The minimum amount that can be transferred through NEFT is 2 lakhs.
a) (P) (Q) and (R) are correct
b) (Q) (R) and (S) are correct
c) (P) (Q) and (S) are correct
d) (P) (R) and (S) are correct
1
(iii) What is the minimum lock-in period for Sweat Equity Shares? [1]
a) 1 year
b) 2 years
c) 3 years
d) 5 years
(iv) It involves preparing a financial blueprint to guide an organisation’s future operations.
[1]
a) Financial management
b) Financial planning
c) Working capital decisions
d) Fixed capital decisions
(v) The diagram below depicts _________ . [1]
Challenging job or achievement of goal
Promotion or Job title
Cordial relations with colleagues
Pension plans, Job security
Basic salary
(vi) Identify the essential concept of organising is missing in the given picture. [1]
a) Research & Development
b) Delegation of Authority
c) Human resources
d) Policy
(vii) Study the relation between first and the second words given below and fill in the fourth
word on that basis. [2]
a) Right Shares : Right of Pre-Emption :: Ploughing back of Profits :____________ .
b) Promotion : Vertical movement :: Transfer :______________.
2
(viii) State whether the following are TRUE or FALSE [2]
a) Budgets are repeated use plans.
b) Environmental scanning is the process by which organisations monitor their
relevant environment to identify opportunities and threats affecting their business.
(ix) The diagram below shows __________ . It is an important function of marketing. [1]
(x) Which consumer Right is being highlighted in the following pictorial presentation?
[1]
*Electrical appliances without an ISI mark may give you shock.
(xi) ‘In an organisation, employees are happy and satisfied, there is no chaos and the effect of
management is noticeable.’ Which characteristic of management is highlighted by this
statement? [1]
(xii) “Interests of various stakeholders like owners, shareholders, creditors, tax authorities,
customers, society etc. cannot be sacrificed for one individual or a small group of
individuals, who want to exert pressure on the company”. State the management principle
highlighted in the given statement. [1]
(xiii) Name the process which provides the requisite amount, quality, timing and sequence of
efforts and ensures that planned objectives are achieved with a minimum of conflict. [1]
(xiv) Given below are two statements marked as Assertion and Reason. Read the statements
carefully and choose the correct option. [1]
Assertion: Management is called an exact science.
Reason: Management deals with complex human behaviour, which cannot be
determined with accuracy.
a. Both Assertion and Reason are true, and Reason is the correct explanation of
Assertion.
b. Both Assertion and Reason are true, and reason is not the correct explanation of
Assertion.
c. Assertion is True but Reason is False.
d. Assertion is False but Reason is True.
3
SECTION B- [32 MARKS]
Question 2
(i) Each employee of ‘Bhumika Ltd.’ should manufacture 10 tables per day as per the terms
of employment. All the employees met the said target except a few who manufactured
between 4-6 tables per day. The management look a decision to install Closed Circuit
Television (CCTV’s) in the factory for monitoring the activities of the employees.
(a) Identify the manager functions discussed above. [1]
(b) Explain any three importance of the process identified in (a) above. [3]
OR
(ii) Elucidate any four factors affecting Fixed Capital in an enterprise. [4]
Question 3 [4]
Every organisation is characterised by both centralisation and decentralisation. Do you agree
with the given statement? Discuss ‘Every organisation is centralised as well as decentralised’.
Question 4 [4]
Name and explain the following principles of management:
(i) it prevents dual subordination
(ii) it prevents overlapping of working of two divisions.
Question 5
(i) Ketan Enterprises adopts different ways to provide training to employees, like Job
Rotation Coaching, Vestibule training, Conference, Lecture method and Role-playing.
Identify and explain the type of plan being described in the above lines. [2]
(ii) Explain the term ‘Span of Control.’ [2]
Question 6 [4]
As a supervisor, explain any four steps to overcome barriers to communication that you will
teach your new interns during training.
Question 7 [4]
Identify the function of management which refers to the process of instructing, guiding,
counselling, motivating and leading people in the organisation to achieve objectives. Explain the
importance of this function of management.
Question 8 [4]
Explain any four objectives of management.
Question 9 [4]
(i) Vandana Public School had a vacancy of a Maths teacher. They were looking for a smart and
creative teacher having a drive for excellence. An advertisement was given in all leading
dailies. Since the response was huge, the school examined all the application forms
and rejected the candidates who did not have the necessary qualification. Thereafter, a test
was conducted to measure the existing skills of the candidates. After that, it was followed by a
formal in-depth conversation with the Principal of the school and a panel of Maths expert.
(a) Explain the steps that have been performed by Vandana Public School in the process of
identifying and choosing the best candidate. [3]
(b) What is Remedial Training? [1]
OR
(ii) Explain the importance of finance for business. [4]
4
SECTION C-32 MARKS
Question 10
(i) XYZ Ltd., a well-established manufacturing company, is planning to expand its
production capacity to meet the growing demand for its products. The company needs to
raise funds to finance this expansion. After considering various options, the company
decides to issue debentures to raise the required funds. The debentures will have a face
value of ₹1,000 each, with a coupon rate of 10% per annum. The debentures will be
redeemed after 5 years. In relation to this case describe any five kinds of Debentures. [5]
(ii) State any three objectives of Publicity. [3]
Question 11
(i) Discuss any five points that highlight the components of the Macro environment [5]
(ii) Identify and explain the element of Marketing Mix which makes the goods available
from the manufacturer to consumer. [3]
OR
(i) Explain ‘Science, not rule of thumb’,’ Harmony not discord’, ‘Development of each and
every person to his or her greatest efficiency’, ‘Standardisation’ and Mental revolution as
principles of scientific management given by F.W. Taylor. [5]
(ii) Why do members need informal organisation? [3]
Question 12
(i) ‘Planning is worth the huge cost involved?’. Do you agree? Explain any four reasons in
support of your answer. [5]
(ii) Identify and explain the digital banking facility that enables user to keep currency in
electronic form and make purchases using mobile app. [3]
Question 13
Read the case given below and answer the questions that follow.
Mrs. Mathur sent a jacket to a laundry shop in January, 2024. The jacket was purchased at a
price of Rs 4,500. She had previously sent the jacket for dry cleaning with Shine Dry Cleaners
and the jacket was cleaned well. However, she noticed that her jacket had white discoloration
marks when she collected the jacket this time. On informing the dry cleaner, Mrs. Mathur
received a letter confirming that discoloration indeed appeared after the jacket was dry cleaned.
She contacted the dry cleaner multiple times and requested for compensation for discoloured
jacket but to no avail. Upon consumer courts intervention, Shine Dry Cleaners agreed to
compensate Rs.2,500 to Mrs Mathur for the discoloured jacket
a) Which right was exercised by Mrs. Mathur at the first instance? And explain the identified
right. [2]
b) Name and explain the right which helped Mrs. Mathur to avail the compensation. [2]
c) State Which consumer responsibility has been fulfilled by Mrs. Mathur in above case? [1]
d) State any three responsibilities to be assumed by the consumers. [3]
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