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iD Mobile:
PO Box 686
Salford M5 0PA
[Link]
Invoice date: 01-Nov-2023
Account number: 12721255
Your plan's standard monthly allowances are:
MR STEVE MICHAELS Unlimited Unlimited 25,600MB
1 minutes data
texts
TILLHOUSE ROAD
CRANBROOK, EXETER Invoice Number: 5344945
DEVON
Amount due
EX5 7FD £26.07
Invoicing period
01 Nov 2023 to 30 Nov 2023
Hi STEVE Direct Debit due
15 Nov 2023
Here's your November invoice for 07380527703
Invoice Summary
This month's account charges
Monthly Recurring Charge From: 01/11/23 To: 30/11/23 £21.73
UK From: 01/10/23 To: 31/10/23 £0.00
Sub Total for this invoice £21.73
VAT @ 20% £4.34
Total charges for this month £26.07
Account Summary
Balance from your previous invoice £26.07
Total payments made £26.07CR
Balance outstanding £0.00
Total charges £26.07
Total amount due £26.07
The amount due this month of £26.07 will be taken automatically from your account by Direct Debit on or immediately
after 15 November 2023, you do not need to do anything.
Visit us Download our app Contact us
[Link] [Link]/app [Link]/help-and-support
iD Mobile is a trading name of Currys Group Limited (00504877): The registered address is 1 Portal Way, Acton, London, W3 6RS. Registered in England and Wales. VAT No: GB226659933
Our Privacy Policy explains how we collect, use, share and protect your data. You can view this anytime on our website by visiting [Link]/legal/privacyandcookies
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iD Mobile:
PO Box 686
Salford M5 0PA
[Link]
Useful information
HELP AND ADVICE.
Understand your bill.
Need help understanding this bill? To find loads of useful info and FAQs, visit: [Link]/mybill
Charges.
Visit this page for more info on out-of-plan charges: [Link]/charges
Help and advice.
If you have any more questions, check out our help and advice section: [Link]/help-and-advice
The iD Community.
You can post questions and get answers from fellow customers, and find lots of
helpful articles. Head to: [Link]
Chat to us.
If you need to contact a member of our team, visit: [Link]/contactus
STAY IN CONTROL.
Manage your iD Mobile account.
There are loads of features on the iD Mobile app ([Link]/app) or My Account online
([Link]/myid) to put you control of your account. For example, you can:
• Monitor your usage. • Upgrade to a new phone, or just change your plan
• Cap your spend to avoid bill shock. • Buy add-ons.
• Update your bank details or make a payment. • Keep your personal details up to date.
GOING ABROAD WITH iD.
Roaming.
You can use your plan data and add-ons in our Roaming destinations at no extra cost, up to 30GB. If you go over
this limit, there will be a surcharge of £3 per GB. Plans of less than 30GB may not reach the Roaming data limit. If
you run out of data, out-of-plan rates apply.
For more info about how your roaming limit works, visit [Link]/roaming
Tips to avoid extra charges.
Tips to avoid MMS charges Calls to numbers starting with 084, 087, 09 and 118
MMS (Multimedia Messages) are charged per message. are made up of an access and service charge.
MMS could include sending pictures or emoticons through SMS. iD Mobile Access Charge is 45p per minute and it is the
For more info, visit amount we charge you for giving you access to this number.
[Link]/help-and-advice/mms-charges The service charge is determined and charged by the
organisation you are calling. The Access Charge is added
Be careful if you call a premium rate number. It won't to the Service Charge to give you the total cost of the call
come out of your allowance, and you'll be charged which you will see on your bill.
more than a regular call.
Here are some common premium rate numbers:
[Link]/premium-rate-numbers
Complaints.
If you're unhappy with an iD product or service and want to make a complaint, please let us know and we will do everything we
can to put things right. Visit our complaints procedure and complaints code of practice here [Link]/complain
If your complaint isn’t resolved within 8 weeks, or if we’ve sent you a letter detailing our final response as we cannot reach an
agreement (a deadlock letter), you can contact an independent dispute resolution service free of charge.
The Ombudsman Services: Communications is our chosen Alternative Dispute Resolution (ADR) provider and they will investigate
complaints which fall within their terms of reference.
You can contact them using their online complaints form [Link]/sectors/communications/complain-now
or you can call them on 0330 440 1614
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iD Mobile:
PO Box 686
Salford M5 0PA
[Link]
Your allowances
MINUTES TEXTS DATA
Your standard allowance last month was: Unlimited Unlimited 0MB
The amount you rolled over from the previous month to last month was: * * 25,600MB
So your total combined available to use for last month was: Unlimited Unlimited 51,200MB
The amount you used last month was: 27 mins 39 sec 4 1,332MB
Your expired rollover allowance for last month due to non-use was: * * 24,268MB
So the amount you've rolled over into the current month is: * * 25,600MB
Your invoice breakdown
UK
Service Duration Quantity Cost
Mobile, National & Local Calls [Link] 7 £0.00
Voice Mail [Link] 1 £0.00
Text Messaging - 4 £0.00
Mobile Internet Browsing - 1,334.04 MB £0.00
Mobile, National & Local Calls
Number Date Time Duration Cost
441803866462 09/10/2023 [Link] [Link] £0.00
441803866462 10/10/2023 [Link] [Link] £0.00
441803873933 10/10/2023 [Link] [Link] £0.00
441626324687 12/10/2023 [Link] [Link] £0.00
447727027390 17/10/2023 [Link] [Link] £0.00
443333040191 23/10/2023 [Link] [Link] £0.00
441789507105 30/10/2023 [Link] [Link] £0.00
Voice Mail
Number Date Time Duration Cost
447782333123 01/10/2023 [Link] [Link] £0.00
Text Messaging
Number Date Time Cost
447425313390 01/10/2023 [Link] £0.00
447727027390 17/10/2023 [Link] £0.00
447727027390 17/10/2023 [Link] £0.00
447401155895 27/10/2023 [Link] £0.00
Mobile Internet Browsing
Date Volume Cost
01/10/2023 147.94 MB £0.00
Visit us Download our app Contact us
[Link] [Link]/app [Link]/help-and-support
iD Mobile is a trading name of Currys Group Limited (00504877): The registered address is 1 Portal Way, Acton, London, W3 6RS. Registered in England and Wales. VAT No: GB226659933
Our Privacy Policy explains how we collect, use, share and protect your data. You can view this anytime on our website by visiting [Link]/legal/privacyandcookies
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iD Mobile Ltd:
PO Box 686
Salford M5 0PA
[Link]
Mobile Internet Browsing
Date Volume Cost
02/10/2023 79.20 MB £0.00
03/10/2023 80.62 MB £0.00
04/10/2023 0.38 MB £0.00
05/10/2023 12.37 MB £0.00
06/10/2023 22.63 MB £0.00
07/10/2023 47.72 MB £0.00
08/10/2023 48.49 MB £0.00
09/10/2023 5.01 MB £0.00
10/10/2023 0.40 MB £0.00
11/10/2023 8.43 MB £0.00
12/10/2023 123.46 MB £0.00
13/10/2023 0.04 MB £0.00
14/10/2023 76.91 MB £0.00
15/10/2023 47.09 MB £0.00
16/10/2023 4.63 MB £0.00
17/10/2023 5.21 MB £0.00
18/10/2023 28.17 MB £0.00
19/10/2023 75.58 MB £0.00
20/10/2023 0.06 MB £0.00
21/10/2023 0.12 MB £0.00
22/10/2023 47.02 MB £0.00
23/10/2023 0.58 MB £0.00
24/10/2023 0.31 MB £0.00
25/10/2023 35.48 MB £0.00
26/10/2023 35.95 MB £0.00
27/10/2023 307.22 MB £0.00
28/10/2023 25.65 MB £0.00
29/10/2023 49.94 MB £0.00
30/10/2023 12.48 MB £0.00
31/10/2023 4.94 MB £0.00
End of Invoice Breakdown
Visit us Download our app Contact us
[Link] [Link]/app [Link]/help-and-support
iD Mobile is a trading name of Currys Group Limited (00504877): The registered address is 1 Portal Way, Acton, London, W3 6RS. Registered in England and Wales. VAT No: GB226659933
Our Privacy Policy explains how we collect, use, share and protect your data. You can view this anytime on our website by visiting [Link]/legal/privacyandcookies
