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Written Communication Materials For The Workplace

The document outlines the importance of written communication in the workplace, detailing various forms such as memorandums, meeting minutes, and business letters. It provides specific elements and tips for effective written communication, emphasizing clarity, proper formatting, and timely responses. Key components for memorandums and meeting minutes are also highlighted to ensure effective documentation and communication within an organization.

Uploaded by

mica-ela
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • communication policies,
  • business communication,
  • writing style,
  • written policies,
  • signature,
  • memorandum,
  • meeting minutes,
  • attendees,
  • business correspondence,
  • communication effectiveness
237 views13 pages

Written Communication Materials For The Workplace

The document outlines the importance of written communication in the workplace, detailing various forms such as memorandums, meeting minutes, and business letters. It provides specific elements and tips for effective written communication, emphasizing clarity, proper formatting, and timely responses. Key components for memorandums and meeting minutes are also highlighted to ensure effective documentation and communication within an organization.

Uploaded by

mica-ela
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • communication policies,
  • business communication,
  • writing style,
  • written policies,
  • signature,
  • memorandum,
  • meeting minutes,
  • attendees,
  • business correspondence,
  • communication effectiveness

WRITTEN COMMUNICATION

MATERIALS FOR THE


WORKPLACE
WRITTEN COMMUNICATION

🞅 involves any type of interaction that makes use of the written


word. It is one of the two main types of verbal communication,
along with oral/spoken communication.
SAMPLE WRITTEN COMMUNICATION IN THE
WORKPLACE

🞅 Memorandum
🞅 Minutes of the
Meeting
🞅 Reports
🞅 Bulletins
🞅 Job Descriptions
🞅 Employee Manual
🞅 E-mail
🞅 Proposal
🞅 Contracts
🞅 News Releases
Memorandum

🞅 Is written to communicate policies, procedures, or related official business


within the organization.

🞅 often written from one-to-all perspective

🞅 Its purpose is to inform but it occasionally includes an element of persuasion or a


call to action
Elements of a Memorandum

🞅 Header
🞅 Sender
🞅 Recipients
🞅 Title of the
Individual/s
🞅 Date
🞅 Subject line
🞅 Message
Minutes of the Meeting

🞅 Written or recorded documentation that is used to inform attendees and non-


attendees

about what was discussed and what happened during a meeting.


Elements of Meeting Minutes

🞅 Heading
🞅 Attendees
🞅 Approval of previous
minutes
🞅 Action Items
🞅 Announcement
🞅 Next Meeting Details
🞅 Sign off Signature
BUSINESS LETTERS

🞅 Brief messages sent to recipients that are often outside the


organization.
PARTS OF A BUSINESS LETTER

🞅 Return Address
🞅 Date
🞅 Reference/Subject
(Re: )
🞅 Salutation
🞅 Body
🞅 Complimentary
Close
🞅 Signature
TIPS IN WRITING EFFECTIVE WRITTEN
COMMUNICATION

🞅 Proper salutations should be used.


🞅 Subject should be clear, brief, accurate and specific.
🞅 Avoid abbreviations.
🞅 Use a good format.
🞅 Reread, revise and review.
🞅 Reply promptly.
🞅 Avoid using all caps
🞅 Give feedback or follow up.
🞅 In case of meeting, write at least a week before the scheduled
meeting.

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