SITXMGT005
establish and
conduct business
relationships
First published 2022
Version 1.0
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Contents
Section 1: Background research 4
Section 2: Outcomes from networking event 14
Section 3: Contract information 21
Section 4: Negotiation process 24
Section 5: Contract negotiation outcomes 26
SITXMGT005 Establish and conduct business relationships
Project Portfolio Template
This document will form a portfolio for submission of work for this assessment. Complete each
section and submit to the Assessor for marking with the final assessment documents.
Section 1: Background research
Use the table below to record information about your case study business and research that you
carry out on the other two businesses. You can use this information to help you negotiate business
opportunities so ensure that you are thorough in your research so you understand what benefits
and opportunities can be made from establishing a relationship with them.
Name of your selected case study business:
Website link:
What is the main industry sector for this
business?
Explain the industry structure and how this
business fits into it.
SITXMGT005 Establish and conduct business relationships
Name of your selected case study business:
Outline the main products and services
provided by the business (include any
pricing structures).
What memberships or associations does
the business have?
List any marketing and or purchasing
activities that you could offer other
businesses to promote collaboration.
SITXMGT005 Establish and conduct business relationships
Name of your selected case study business:
List all reference materials used to
determine:
facts and statistics on the business
potential key performance indicators
market information.
Use the following tables for the businesses that you will meet with.
Name of first business:
Website link:
What is the main industry sector for this
business?
Explain the industry structure and how this
business fits into it.
SITXMGT005 Establish and conduct business relationships
Name of first business:
Do they have any current relationships or
links with other businesses?
What opportunities are there to work with
this business?
How does the business use social media to
interact within the industry?
SITXMGT005 Establish and conduct business relationships
Name of first business:
Identify how this business networks.
With regard to this business, what are their
current sources of supply and how does this
compare with what you can offer?
What professional networks does this
business use?
SITXMGT005 Establish and conduct business relationships
Name of first business:
In what way could you engage regular
contact with the business based upon their
current networking approaches?
Include any further information that you
think will support your understanding of the
business and that you can use to make
viable proposals or agreements for
collaboration.
Describe how the reference materials
assisted the negotiation process?
SITXMGT005 Establish and conduct business relationships
Name of second business:
Website link:
What is the main industry sector for this
business?
Explain the industry structure and how this
business fits into it.
Do they have any current relationships or
links with other businesses?
SITXMGT005 Establish and conduct business relationships
Name of second business:
What opportunities are there to work with
this business?
How does the business use social media to
interact within the industry?
Identify how this business networks.
SITXMGT005 Establish and conduct business relationships
Name of second business:
With regard to your business, what are their
current sources of supply and how does this
compare with what you can offer?
What professional networks does this
business use?
In what way could you engage regular
contact with the business based upon their
current networking approaches?
SITXMGT005 Establish and conduct business relationships
Name of second business:
Include any further information that you
think will support your understanding of the
business and that you can use to make
viable proposals or agreements for
collaboration.
Describe how the reference materials
assisted the negotiation process?
SITXMGT005 Establish and conduct business relationships
Section 2: Outcomes from networking
event
Use the tables below to record information discussed with the two business you met with and
reflect on the way the agreements will be formed.
Name of Business:
Briefly summarise how you think the meeting went. What were the key takeaways?
Outline the outcomes agreed (this must relate to marketing or purchasing activities):
Explain how each outcome will Outcome 1:
benefit your business.
SITXMGT005 Establish and conduct business relationships
Name of Business:
Outcome 2:
Outline the specifics of how each Outcome 1:
benefit will work (for example a
discount, links to the website, a
contact fee).
Outcome 2:
SITXMGT005 Establish and conduct business relationships
Name of Business:
Using a specific cost structure, Outcome 1:
explain how this can be included
as a formal agreement.
Outcome 2:
How will you maintain regular
contact with this business?
SITXMGT005 Establish and conduct business relationships
Name of Business:
What further networks can you
be part of that will support the
business relationship?
Include any further information
that you think will support
maintaining the business
relationship.
Name of Business:
Briefly summarise how you think the meeting went. What were the key takeaways?
Outline the outcomes agreed (this must relate to marketing or purchasing activities):
1.
2.
SITXMGT005 Establish and conduct business relationships
Name of Business:
Explain how each outcome will Outcome 1:
benefit your business.
Outcome 2:
Outline the specifics of how each Outcome 1:
benefit will work (for example a
discount, links to the website, a
contact fee).
SITXMGT005 Establish and conduct business relationships
Name of Business:
Outcome 2:
Using a specific cost structure, Outcome 1:
explain how this can be included
as a formal agreement.
Outcome 2:
SITXMGT005 Establish and conduct business relationships
Name of Business:
How will you maintain regular
contact with this business?
What further networks can you
be part of that will support the
business relationship?
Include any further information
that you think will support
maintaining the business
relationship.
SITXMGT005 Establish and conduct business relationships
Section 3: Contract information
Use the tables below to record information researched on key components that should be included
in a contract/agreement for each business.
Name of Business:
List the key outcomes that must be included in the contract:
Research the nature of agreements and contracts in the industry sector and their key role. List
any features and inclusions that should be included in a contract of this nature as well as the
need for specialist advice or not.
List the key components that you will include in the contract that is relevant to the industry and
state. Include:
terms and obligations of contract
methods of contractual agreement
exclusion clauses
SITXMGT005 Establish and conduct business relationships
dispute resolution clause
termination of contracts.
List any other legal requirements that may impact on negotiations that you may have with the
business (for your state and within the industry). Include links to sources of information.
Name of Business:
List the key outcomes that must be included in the contract:
Research the nature of agreements and contracts in the industry sector and their key role. List
any features and inclusions that should be included in a contract of this nature.
SITXMGT005 Establish and conduct business relationships
List the key components that you will include in the contract that is relevant to the industry and
state. Include:
terms and obligations of contract
methods of contractual agreement
exclusion clauses
dispute resolution clause
termination of contracts.
List any other legal requirements that may impact on negotiations that you may have with the
business (for your state and within the industry). Include links to sources of information.
SITXMGT005 Establish and conduct business relationships
SITXMGT005 Establish and conduct business relationships
