Customer Introduction - CeloFact
Background information
CeloFact is a medium-sized manufacturing company based in Germany.
The company is specialized in the production of paper and packaging
solutions based on recycled materials. Innovation is at the core of CeloFact
and as pioneers in their market they are moving towards a more efficient
and optimized supply chain.
Heavily impacted by the ongoing hike in prices and supply chain shortages
fuelled by the challenges the world is facing, CeloFact wants to ensure they
are working efficiently throughout their value chain to minimize disruption of
their business during the looming recession.
In this journey they have contacted Celonis to help them reveal and fix the
main inefficiencies that are impacting the business the most and stopping
them from reaching this objective.
CeloFact has decided the first area they want to start with... Procurement!
Solution Blueprint
CeloFact Procurement
Table of Contents
01 Timeline & Progress
02 CeloFact’s ambition with Celonis
03 Pain Points identified at CeloFact
04 Next Steps: Proof of Value
Joint Timeline: Current Progress
Current Document Final Presentation
Introduction Solution Blueprint Executive Readout &
Learn about Celonis Platform Summary of Discovery Decision
Workshop and relevant
Final decision meeting to
pain points
present results of the Proof
of Value
Discovery Workshop Proof of Value
Identify pain points and (PoV)
strategic priorities
Proof project to identify
tangible value opportunities
based on your data
Aligning to CeloFact’s company long-term vision
Strategic To become the factory of the future now, through sustainable
Priorities innovation, relationship with partners and a customer centric approach
● Drive the company’s digital transformation throughout all departments
Company
● Provide the right data to the right person to ensure better decision making
Goals ● Sustainable growth enabled by an improved operational efficiency
Increase automation to Improve customer
Business improve labour Drive asset efficiency and
satisfaction by improving
productivity in core control over costs
initiatives on-time delivery
processes
Execution Lack of No supplier High volume No real time
Challenges process/bottlenecks visibility, control of manual information
transparency E2E or standardisation interactions shared
Celonis supports the entire manufacturing value chain
Supply & Distribution Procurement Order Management Customer
Warehouse Management Quote-to-Cash
Sourcing Customer Service
Inventory Management Opportunity Management
Order-to-Delivery Customer Journey
Others Others
Production Planning Accounts Payable
Shopfloor (MES) Accounts Receivable
Master Data Management IT Service Management
Make-to-Stock Hire-to-Retire
Engineering Change Mgmt Record-to-Report
Others Others
Product & Services Finance & Administration
Identified Pain Points for CeloFact
Procurement
Identified Pain Points within Procurement
High number of time consuming, manual activities leading to human errors and increasing number of
interactions with the vendor.
High number of purchase orders that do not adhere to contracts previously agreed with the vendors and a low
utilisation of the catalogue of suppliers available. With inflation hitting main material prices, the impact of having
a low control on spend is highly impacting the company’s performance.
High number of stock-outs due to late or partial deliveries by vendors. No visibility on which vendors are mostly
affected.
Lack of communication and data sharing between teams making it harder for employees to identify reasons for
blocked purchase orders and even harder to unblock them.
Proof of Value (PoV) Scope
Target Process: Procurement
Scope of Data: January 2020 - October 2022
.
# of Cases: 1.2 million PO lines
Source System: SAP ECC
Proof Success Criteria
What do we want to achieve at the end of this PoV?
Identify inefficiencies Strong business case Clear roadmap
To validate the capacity of Celonis to To create a strong business case To define a clear roadmap for
extract the process end to end and showcasing the value Celonis will CeloFact
identify the inefficiencies with most bring to CeloFact
impact for CeloFact
Thank you
