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Questionpool QualityEngineering Spring2025

The document outlines various concepts related to quality, metrology, and measurement in manufacturing. It includes definitions, distinctions between goods and services, and the importance of understanding customer expectations. Additionally, it covers technical terms, methods of measurement, and the role of different types of comparators in ensuring accuracy.

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hafeezkhan06862
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16 views1 page

Questionpool QualityEngineering Spring2025

The document outlines various concepts related to quality, metrology, and measurement in manufacturing. It includes definitions, distinctions between goods and services, and the importance of understanding customer expectations. Additionally, it covers technical terms, methods of measurement, and the role of different types of comparators in ensuring accuracy.

Uploaded by

hafeezkhan06862
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1. Write down five distinctions between goods and services.

2. What is the definition of quality according to ASQ?


3. How do engineers define quality?
4. What are the two meanings of quality in technical terms?
5. What is Juran’s definition of quality?
6. How does Crosby define quality?
7. What is quality assurance, and how does it differ from quality control?
8. What are the three key factors in determining an organization's success?
9. What is the Kano Model, and what are its three main categories of attributes?
10. Why is it important for businesses to understand that what delighted customers in the
past is now considered an expectation?
11. Define internal and external customers. Provide examples.
12. What are the key factors influencing customer satisfaction?
13. How does Dr. Deming expand upon the traditional definition of quality?
14. How can businesses influence customer experience to enhance quality perception?
15. Describe the visual representation used to illustrate the relationship between the
customer's needs and the product or service offered by the organization.
16. Define metrology and explain its three main components.
17. What are the different types of metrology, and how do they differ in focus and
application?
18. What is the difference between accuracy and precision? Give examples.
19. List two methods of measurement and provide examples.
20. Define tolerance and explain the two primary types of tolerance.
21. What is the role of gauges in metrology? Describe three distinct types of gauges used
in measurement processes.
22. Explain the significance of interchangeability in manufacturing processes and product
assembly.
23. What are the two limitations of line standards in metrology?
24. Why is calibration necessary for industrial measuring instruments?
25. Define traceability in measurement and explain why it is essential for ensuring
accuracy in industrial applications.
26. In a manufacturing system, a hole has a nominal diameter of 30 mm with a tolerance
of +0.05 mm / 0 mm, and a shaft has a nominal diameter of 29.95 mm with a
tolerance of 0 / -0.05 mm. Will all shafts fit into all holes? Justify your answer with
calculations.
27. What is absolute error in measurement, and how is it categorized?
28. What are the types of mechanical comparators, and how does a dial indicator work in
them?
29. What are the three basic features of all comparators?
30. How does a pneumatic comparator work?
31. What is the working principle of an electrical comparator?
32. How is magnification achieved in a mechanical comparator?
33. What are the advantages of optical comparators?
34. Why are optical comparators less prone to parallax errors?

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