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Apprentice Badges 2024

The document outlines various apprenticeship programs offered by IBM, including Junior Data Analyst, Visual Designer, UX Designer, Design Researcher, Mainframe System Verification Tester, System Support Technician, Electronics Lab Technician, and Materials Analysis Lab Technician. Each program includes specific earning criteria, skills demonstrated, and the use of Credly for issuing digital badges, which involves sharing personal information with a third-party data processor. Additionally, it emphasizes the importance of soft skills and provides links to IBM's privacy statements.

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Aldair da Silva
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0% found this document useful (0 votes)
54 views28 pages

Apprentice Badges 2024

The document outlines various apprenticeship programs offered by IBM, including Junior Data Analyst, Visual Designer, UX Designer, Design Researcher, Mainframe System Verification Tester, System Support Technician, Electronics Lab Technician, and Materials Analysis Lab Technician. Each program includes specific earning criteria, skills demonstrated, and the use of Credly for issuing digital badges, which involves sharing personal information with a third-party data processor. Additionally, it emphasizes the importance of soft skills and provides links to IBM's privacy statements.

Uploaded by

Aldair da Silva
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Apprenticeship

Support Email: IBM Apprentice Program/Raleigh/IBM@IBM

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the administration of the IBM
Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and badge earned) will be shared with Credly. You
will receive an email notification from Credly with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting
and operational purposes. IBM may share the personal information collected with IBM subsidiaries and third parties globally. It will be handled in a manner consistent
with IBM privacy practices. The IBM Privacy Statement can be viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy
Statement here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after receiving a
notification, go to support.credly.com.
Junior Data Analyst

This certificate earner has completed self-study with mentorship in a Junior Data Analyst
Apprenticeship. The badge earner has demonstrated knowledge of statistical tools and concepts,
including extracting data insights and preparing analyses for continuous improvement of day-to-day
View Credential Here.
operations. The earner has also demonstrated soft skills for client engagement, adaptability,
collaboration, communication, presentation, critical thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the Junior Data Analyst Apprentice
Program at IBM, which includes the following:
• Demonstration of knowledge of data visualization techniques and
information technology business skills and concepts;
• Demonstration of the ability to present data analysis to stakeholders
through storytelling methods;
• Understand the importance of feedback and successfully leverage
the Net Promoter Score methodology;
• Demonstration of continuous learning and improvement;
• Collaboration with team members to deliver outstanding client
experiences;
• Successful completion of the Junior Data Analyst Apprentice final
program project, as validated by the assigned IBM mentor.
• Earn the IBM Agile Explorer Badge
NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
• Type: Validation badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Level: Advanced information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
• Time: Months IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
• Cost: Free viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Visual Designer

This earner has completed self-study with mentorship in a Visual Designer Apprenticeship. The
certificate earner has demonstrated knowledge of UX design and market research, maintaining day-to-
day operations, including storytelling and user research. The earner has also demonstrated soft skills for
View Credential Here.
client engagement, adaptability, collaboration, communication, presentation, critical thinking, problem-
solving, and decision making.

Earning Criteria
• Successful completion of the Visual Designer Apprentice Program at
IBM, which includes the following:
• Demonstration of knowledge and ability to apply user research
fundamentals and best practices;
• Demonstration of knowledge of branding methods and best
practices;
• Understanding of design interface fundamentals, Lean UX, and web
design fundamentals;
• Demonstration of knowledge and ability to design a story;
• Demonstration of knowledge of basic visual styles and aesthetics
like color, typography, grid systems, hierarchy, etc;
• Earn the IBM Agile Explorer Badge;
• Earn the Enterprise Design Thinking Practitioner Badge NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
UX Designer

This earner has completed self-study with mentorship in a User Experience Designer Apprenticeship.
The certificate earner has demonstrated knowledge of UX design and market research, maintaining day-
to-day operations, including storytelling and user research. The earner has also demonstrated soft skills
View Credential Here.
for client engagement, adaptability, collaboration, communication, presentation, critical thinking,
problem-solving, and decision making.

Earning Criteria
• Successful completion of the User Experience Designer Apprentice Program at
IBM which includes the following:
• Demonstration of knowledge and ability to apply user research fundamentals
and best practices;
• Understand and apply principles of enterprise design thinking and user-
centered UX/UI design;
• Understand how to apply design within an organization (including tools,
planning, and practices);
• Understand business and technology considerations in day-to-day design work;
• Demonstration and ability to design an experience; (broad spectrum of design
techniques including visualization, storytelling, and prototyping);
• Successful completion of the User Experience Designer Apprentice final
program project, as validated by the assigned IBM mentor.
• Earn the IBM Agile Explorer Badge.
• Earn the Enterprise Design Thinking Practitioner Badge NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Design Researcher

This certificate earner has completed a self-study with mentorship, in a Design Research
Apprenticeship. The badge earner has demonstrated the ability to design a story, conduct user research,
and analyze data for insights. The earner has also demonstrated soft skills including client engagement,
View Credential Here.
adaptability, collaboration, communication, presentation, critical thinking, problem-solving, and
decision making.

Earning Criteria
• Successful completion of the Design Research Apprentice Program, at
IBM, which includes the following:
• Demonstration of knowledge and ability to apply user research
fundamentals and best practices;
• Demonstrated understanding of interaction design fundamentals;
• Demonstrated knowledge and ability to conduct user recruitment;
• Proof of the ability to develop, launch, and analyze research projects
including interviews, surveys, and usability tests;
• Demonstration of the ability to choose appropriate research methods for
a given problem;
• Display the ability to present a compelling story to stakeholders;
• Utilization of Agile and Design Thinking practices to design research;
• Successful completion of the Design Research Apprentice final program
project, as validated by the assigned IBM mentor.
NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Mainframe System Verification Tester

This badge earner demonstrated knowledge of mainframe hardware components and system
architecture. The earner worked closely with engineers and technicians in a lab/test floor
environment to create/execute test or physical characterization plans that assess electrical
View Credential Here.
performance/characteristics against design/functional requirements. They also demonstrated soft
skills for client engagement, adaptability, collaboration, communication, presentation, critical
thinking, problem-solving, etc.

Earning Criteria
• Successful completion of the Mainframe System Verification Tester Apprentice Program
at IBM, which includes the following:
• Understanding of mainframe terminology and basic concepts;
• Demonstration of general lab safety and operations;
• Demonstration of knowledge and ability to use and operate lab tools and equipment;
• Demonstration of knowledge and ability to use system architecture;
• Understanding basic programming concepts;
• Demonstration of knowledge and ability to apply System Z commands and operation;
• Understanding mainframe hardware components and the structured nature of the
mainframe I/O architecture;
• Earn the badge: IBM Agile Explorer
• Earn the badge: Enterprise Design Thinking Practitioner
• Earn the badge: Working in a Digital World Professional Skills
• Earn the badge: Explore Emerging Tech NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Earn the badge: IBM Growth Behaviors administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Earn the badge: IBM Virtual Collaborator
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
• Earn the badge: IBM Apprenticeship Program Professional Skills IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
• Earn the badge: IBM z/OS Mainframe Practitioner viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
System Support Technician

This badge earner has completed self-study with mentorship in a System Support Technician
Apprenticeship, with a focus on either hardware and software or application support. The badge earner
has demonstrated the ability to maintain day-to-day operations and resolving infrastructure and system
View Credential Here.
problems. The earner has also demonstrated soft skills for client engagement, adaptability,
collaboration, communication, presentation, critical thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the System Support Lab Technician
Apprentice Program at IBM which includes the following:
• Understand company user support best practices like
communications, response times, troubleshooting practices and other
procedures as outlined by the business;
• Demonstrate the ability to diagnose and resolve user inquiries
regarding computer software or hardware issues;
• Demonstrate the ability to set up and use hardware/software;
• Demonstrate the ability to use operating system command line
interfaces;
• Understanding file systems, be able to manage and support, and
debug issues for file systems;
• Application of problem-solving and critical thinking skills in a support
role; NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Successful completion of the System Support Technician Apprentice administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
final program project, as validated by IBM mentor; badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Earn the IBM Agile Explorer badge; information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
•Earn the Enterprise Design Thinking Practitioner badge. viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Electronics Lab Technician

This badge earner worked in a lab or test floor environment to create and execute test plans
assessing electrical performance of IBM processors, storage, or other semiconductor hardware.
They learned system analysis, defect identification and lab safety with focus in Thermal systems,
View Credential Here.
Microelectronic Assembly, Optical Electronics Diagnostics, Physical Failure Analysis, or Power Card
Systems.

Earning Criteria
• Successful completion of the Electronics Lab Technician Apprenticeship Program at
IBM which includes the following:
• Demonstration of key soft skills for working in a professional environment, including
collaborating within teams, giving and receiving feedback, fostering creativity,
problem-solving, critical thinking, presenting, and communicating for impact;
• Demonstration of acquired lab knowledge and skills for working in an electronics
engineering and testing environment, creating and executing tests or physical
characterization plans;
• Application of Agile and Design Thinking practices for lab technicians;
• Application of problem solving and creative thinking skills for lab technicians;
• Earn the badge: Working in a Digital World Professional Skills
• Earn the badge: Explore Emerging Tech
• Earn the badge: IBM Growth Behaviors
• Earn the badge: IBM Virtual Collaborator NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
• Earn the badge: Enterprise Design Thinking Practitioner
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Earn the badge: IBM Agile Explorer information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
•Earn the badge: IBM Apprenticeship Program Professional Skills IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Materials Analysis Lab Technician

This badge earner has completed self study with mentorship in a Materials Analysis Apprenticeship. The
badge earner has demonstrated ability for working in a materials engineering and testing environment,
in line with the US Department of Labor occupational role for Chemical Technician. The earner has also
View Credential Here.
demonstrated soft skills for client engagement, adaptability, collaboration, communication,
presentation, critical thinking, problem solving, and decision making.

Earning Criteria
• Successful completion of the Materials Analysis Lab Technician Apprenticeship
Program at IBM which includes the following:
• Demonstration of key soft skills for working in a professional environment, including
collaborating within teams, giving and receiving feedback, fostering creativity, problem
solving, critical thinking, presenting, and communicating for impact;
• Demonstration of acquired lab knowledge and skills for working in a materials
engineering and testing environment, creating and executing tests or physical
characterization plans;
• Application of Agile and Design Thinking practices for lab technicians;
• Application of problem solving and creative thinking skills for lab technicians;
• Successful completion of the Materials Analysis Lab Technician Apprenticeship final
program project, as validated by assigned IBM mentor;
• Earn the IBM Agile Explorer badge; and
• Earn the Enterprise Design Thinking Practitioner badge. NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Hardware Design Technician

This badge earner demonstrated skills in mechanical design for manufacturability through
prototyping and fabrication processes. They are experienced in the mechanical packaging and
design of electronic sub-assemblies (power, thermal, IO, planar boards, interconnect frames, etc.)
View Credential Here.
that make up IBM Z and Power systems using 3D CAD tools like Catia and Creo. The badge earner
has applied their learning to design parts, assemble early hardware builds, and perform
application verification testing.

Earning Criteria
• Successful completion of the Hardware Design Technician Apprenticeship Program at IBM which
includes the following:
• Demonstrate key soft skills for working in a professional environment, including collaborating
within teams, giving and receiving feedback, fostering creativity, problem solving, critical thinking,
presenting, and communicating for impact;
• Demonstrate ability in packaging and design using computer-aided design (CAD) tools;
• Demonstrate ability to document design specifications, perform tolerance analysis and verification
testing;
• Demonstrate acquired knowledge in lab safety and operations;
• Application of Agile and Design Thinking practices for Hardware Design Technicians;
• Application of problem solving and creative thinking skills for Hardware Design Technicians;
• Earn the badge: Working in a Digital World Professional Skills
• Earn the badge: Explore Emerging Tech
• Earn the badge: IBM Growth Behaviors NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
• Earn the badge: IBM Virtual Collaborator
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Earn the badge: Enterprise Design Thinking Practitioner information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
• Earn the badge: IBM Agile Explorer IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
•Earn the badge: IBM Apprenticeship Program Professional Skills viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Associate Project Manager

This badge earner has completed self study with mentorship in an Associate Project Manager
Apprenticeship. The earner has also demonstrated soft skills for leadership, adaptability, collaboration,
communication, presentation, critical thinking, conflict resolution, and decision making.
View Credential Here.

Earning Criteria
• Successful completion of the Associate Project Manager Apprenticeship Program at IBM which
includes the following:
• Demonstration of fundamental and advanced project management skills such as change and risk
management, financial management, and project and workplan definition and tracking;
• Demonstration of stakeholder interaction and communication management;
• Demonstration of advanced Excel skills such as macros, formulas, and advanced pivot tables
needed for managing projects and creating reports;
• Application of Agile Project Management Methods as well as teaching traditional Waterfall
Project Management Methods;
• Articulation of IBM Services Delivery Model for effective project management;
• Earn PMI-CAPM;
• Successful completion of the Associate Project Manager Apprenticeship final program project, as
validated by assigned IBM mentor;
• Earn the IBM Agile Explorer badge;
• Earn the Enterprise Design Thinking Practitioner badge.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Talent Acquisition Coordinator

This badge earner has mastered talent acquisition tools, systems, processes, and skills needed to
deliver a great experience to candidates, hiring managers and Talent Acquisition Partners. Through
participation in classroom training, one-on-one training with subject matter experts, self study and
View Credential Here.
mentorship, the earner has also demonstrated soft skills for client engagement, adaptability,
collaboration, communication, presentation, critical thinking, problem solving, and decision making.

Earning Criteria
• Successful completion of the Talent Acquisition Coordinator Apprenticeship
Program at IBM which includes the following:
• Demonstration of ability to execute recruiting process for the creation of a
signature candidate and manager experience;
• Application of agile practices, problem solving and creative thinking skills for
talent acquisition;
• Successful completion of the Talent Acquisition Coordinator Apprenticeship
Program capstone project or equivalent, as validated by assigned IBM mentor.
• Earn the IBM Agile Explorer badge.
• Earn the Agile TA Explorer badge.
• Earn the Disruptive HR in a Cognitive Era - Essentials badge.
• Earn the Human Resources in a Cognitive Era – Solutions badge.
•Earn the Enterprise Design Thinking Practitioner badge.
NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Cybersecurity

The apprentice will demonstrate the ability to utilize security tools to configure, monitor, track and
analyze network systems and applications. The earner will also demonstrate soft skills for client
engagement, adaptability, collaboration, communication, presentation, critical thinking, problem View Credential Here.
solving, and decision making.

Earning Criteria
• Successful completion of the Cybersecurity Apprenticeship Program at IBM which includes demonstration
of the following knowledge and skills:
• Foundational knowledge of security best practices and understanding of information security principles as
they relate to system and network security;
• Foundational knowledge of security tools and technologies including: Qradar SEIM, Appscan, Guardium,
Nessus, Trend Micro. and host-based security systems;
• Demonstrated proficiency to conduct network intrusion prevention activities and monitoring;
• Demonstrated ability to perform security activity monitoring and initiate incident response processes;
• Demonstrated ability to configure, maintain, update and troubleshoot security applications such as: Qradar
SEIM, Appscan, Guardium, Nessus, Trend Micro. and host-based security systems;
• Demonstrated ability to configure and maintain network system and application vulnerability scans; and
• Ability to apply soft skills for adaptability, collaboration, communication, presenting, critical thinking,
problem solving, and decision making.
• Successful completion of the Cybersecurity Apprenticeship Program capstone project or equivalent project,
as validated by assigned IBM mentor. NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Earn the Python for Data Science badge. administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Software Engineer

This badge earner has demonstrated ability in agile software development with design thinking and user
experience focus. They can contribute software code and apply knowledge of DevOps core practices in a
continuous delivery environment. The earner has also demonstrated soft skills for client engagement,
adaptability, collaboration, communication, presentation, critical thinking, problem solving, and decision View Credential Here.

making.

Earning Criteria
• Successful completion of the Software Engineer Apprenticeship Program at IBM which
includes the following:
• Demonstration of acquired foundational knowledge and skills in social coding, programming
fundamentals, software design, enterprise development, testing, and support;
• Demonstrated knowledge of cloud development and tooling, using Docker, API management,
and cloud architecture;
• Application of Agile and Design Thinking practices to software development;
• Application of problem solving and critical thinking skills for optimized software delivery;
• Successfully complete the Software Engineering Apprenticeship Program capstone project or
equivalent project, as validated by assigned IBM mentor.
• Earn the IBM Agile Explorer badge.
• Earn the Enterprise Design Thinking Practitioner badge.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Application Developer

This certificate earner has completed self-study with mentorship in an Application Developer
Apprenticeship. They can demonstrate adequate coding skills and applied knowledge of DevOps core
practices in a continuous delivery environment. The earner has also demonstrated soft skills for client
engagement, adaptability, collaboration, communication, presentation, critical thinking, problem- View Credential Here.

solving, and decision making.

Earning Criteria
• Successful completion of the Application Developer Apprenticeship Program at IBM,
which includes the following:
• Illustration of acquired foundational knowledge and skills in social coding,
programming fundamentals, software design, enterprise development, testing, and
support;
• Demonstration of Cloud Computing Fundamentals and Cloud Design patterns and
practices;
• Utilization of Agile and Design Thinking practices to application development and
completion of associated badging;
• Application of problem-solving and creative thinking skills for optimal application
delivery; and
• Successful completion of HarvardX’s Intro to Computer Science course (CS50)

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Network Administrator

This certificate earner has completed a self-study with mentorship in a Network Administrator
Apprenticeship. The earner has demonstrated the ability to configure and maintain network and related
systems, performing day-to-day troubleshooting and testing. The earner has also demonstrated soft
skills for client engagement, adaptability, collaboration, communication, presentation, critical thinking, View Credential Here.

problem-solving, and decision making.

Earning Criteria
• Successful completion of the Network Administrator Apprentice Program at IBM which
includes the following:
• Configure, maintain, and administer the network and related systems;
• Configure, maintain, and administer infrastructure hardware, routers, and endpoints;
• Understand hardware requirements, procurement, and inspection processes;
• Use tools and technology for general user set up, configuration and monitoring;
• Completion of the Cisco Certified Entry Networking Technician (CCENT) learning;
• Earn the Enterprise Design Thinking Practitioner badge.
• Successful completion of the Network Administrator Apprentice final program project, as
validated by assigned IBM mentor.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Threat Analyst

This certificate earner has completed a self-study with mentorship in a Threat Analyst Apprenticeship.
The earner has demonstrated the ability to monitor, research, analyze potential security alerts/threats,
and provide clients with recommendations to improve/enhance their security posture. The earner has
also demonstrated soft skills for client engagement, adaptability, collaboration, communication, View Credential Here.

presentation, critical thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the Threat Analyst Apprentice Program at IBM which includes the following:
• Obtaining one or more of the following certifications: Network+, Security+, CySA;
• Understanding of networking security technologies and security best practices;
• Understanding of network device logs and how to interpret status codes for respective technologies;
• Demonstrating knowledge of network security product, technology, threat, vulnerability, and MSS offering
specialized skills;
• Monitoring client security systems and events to detect and investigate threat;
• Regularly engaging with client teams to enhance solutions to improve client security posture;
• Understanding of Security best practices for Endpoint devices;
• Earn the New Collar Professional Skills Badge;
• Earn the IBM Agile Explorer Badge;
•Earn the Enterprise Design Thinking Practitioner Badge.
NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Mainframe System Administrator

This badge earner has completed self study with mentorship in a Mainframe System Administration
Apprenticeship. The badge earner has demonstrated ability for maintaining system software and
products running on a mainframe, maintaining day-to-day operations of the environment including
change and problem management. The earner has also demonstrated soft skills for client engagement,
View Credential Here.
adaptability, collaboration, communication, presentation, critical thinking, problem solving, and decision
making.

Earning Criteria
• Successful completion of the Mainframe System Administrator Apprenticeship Program at IBM which
includes the following:
• Demonstration of key soft skills for working in a professional environment, including collaborating within
teams, giving and receiving feedback, fostering creativity, problem solving, critical thinking, presenting, and
communicating for impact;
• Demonstration of acquired foundational knowledge and skills in computer science and programming within
mainframe systems;
• Successful completion of the Master the Mainframe challenge sponsored by the IBM Z Academic Initiative;
• Successful completion of z/OS boot camp, z/OS Facilities, z/OS Systems Services, and SMPE for z/OS
classes with labs;
• Successful completion of DBDC fundamentals;
• Successful completion of REXX and JCL fundamentals;
• Successful completion of CS50's Introduction to Computer Science course; NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to
• Application of Agile and Design Thinking practices for mainframe systems administrators;
assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal
information (name, email address, and badge earned) will be shared with Credly. You will receive an email notification from
• Application of problem solving and creative thinking skills for mainframe systems administrators; Credly with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting
• Earn the IBM Agile Explorer badge; and operational purposes. IBM may share the personal information collected with IBM subsidiaries and third parties globally. It
•Earn the Enterprise Design Thinking Practitioner badge. will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be viewed
here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to
claiming your badge after receiving a notification, go to support.credly.com.
Technical Solution Specialist

This badge earner has completed self-study with mentorship in a Technical Solution Specialist
Apprenticeship. The badge earner has demonstrated knowledge of information technology, solution
development including analyzing data sets and identifying insights. The earner has also demonstrated
soft skills for client engagement, adaptability, collaboration, communication, presentation, critical
View Credential Here.
thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the Technical Solution Specialist Apprentice Program at IBM includes the
following:
• Understanding of social coding behaviors;
• Modeling of good feedback behaviors;
• Demonstrating an understanding of IT business models;
• Comprehension of IT fundamentals;
• Ability to analyze data sets, identify insights, and leverage to drive decision making;
• Understanding and demonstration of application design and development fundamentals;
• Understanding test-driven development;
• Demonstrating knowledge of cloud computing fundamentals;
• Demonstration of industry and offer expertise;
• Demonstration of consultative selling skills;
• Successful completion of the Technical Solution Specialist Apprentice final program project, as validated by
the assigned IBM mentor;
• Earn the New Collar Professional Skills Badge; NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Earn the IBM Agile Explorer Badge; administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
•Earn the Enterprise Design Thinking Practitioner Badge.
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Technical Solution Seller

This certificate earner has completed self-study with mentorship in a Technical Solution Seller
Apprenticeship. The certificate earner has demonstrated knowledge of information technology,
consultative selling fundamentals, solution design, and offering expertise. The earner has also
demonstrated soft skills for client engagement, adaptability, collaboration, communication,
View Credential Here.
presentation, critical thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the Technical Solution Seller Apprentice Program at IBM includes the following:
• Demonstrating knowledge of Information Technology Fundamentals;
• Demonstrating knowledge of operating system and product installations, configurations, and integrations;
• Understanding computer hardware and programming fundamentals;
• Demonstrating the ability to use basic sales tools and processes;
• Demonstrating the ability to develop and engage with clients;
• Demonstrating the ability to create competitive business value;
• Demonstrating the ability to create an engaging client experience;
• Understanding and application of industry and offer expertise;
• Applying IBM solutions to solve client’s business needs;
• Successful completion of the Technical Solution Seller Apprentice final program project, as validated by the
assigned IBM mentor;
• Earn the New Collar Professional Skills Badge;
• Earn the IBM Agile Explorer Badge;
•Earn the Enterprise Design Thinking Practitioner Badge.
NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Offering Manager

This badge earner has completed a self-study with mentorship in an Offering Manager Apprenticeship.
The earner has demonstrated the ability to plan an offering launch, perform market research, and
execute go-to-market strategies. The recipient has an understanding of the market place, the customer,
and the business. The earner has also demonstrated soft skills for client engagement, adaptability, View Credential Here.
collaboration, communication, presentation, critical thinking, problem-solving, and decision making.

Earning Criteria
• Successful completion of the Offering Manager Apprentice Program at IBM, which includes the following:
• Demonstrate understanding and ability to execute Go-to-Market (GTM);
• Demonstrate understanding and ability to execute Routes-to-Market (RTM);
• Understand and demonstrate Product and Offering Management Fundamentals;
• Demonstrate Offering Business Development Review (OBDR) knowledge;
• Demonstrate a basic understanding of Software as a Service (SaaS);
• Demonstrate comprehension and ability to use market research practices and tools;
• Earn the IBM Agile Explorer Badge;
• Earn the Enterprise Design Thinking Practitioner Badge;
• Successful completion of the Offering Manager Apprentice final program project, as validated by the
assigned IBM mentor.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Z System Support

This badge earner has completed self-study with mentorship in a Z System Support Apprenticeship.
The badge earner has demonstrated the ability to maintain day-to-day operations and resolve
infrastructure and system problems. The earner has an understanding of the associated software
and system components that comprise a z/OS System and how they interact. The earner has View Credential Here.
demonstrated soft skills for client engagement, communication, collaboration, critical thinking, and
decision-making.

Earning Criteria
• Successful completion of the Z System Support Apprenticeship Certificate Program at IBM which includes the
following:
• Earn the badge: Working in a Digital World Professional Skills
• Earn the badge: Explore Emerging Tech
• Earn the badge: IBM Growth Behaviors
• Earn the badge: IBM Virtual Collaborator
• Earn the badge: IBM Apprenticeship Program Professional Skills
• Earn the badge: IBM Technical Support Professional Certificate
• Earn the badge: IBM Z Xplore - Concepts
• Earn the badge: IBM Z Xplore - Advanced
•Earn the badge: IBM z/OS Mainframe Practitioner

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Marketing Specialist

This badge earner has demonstrated skills and an understanding of how to establish and maintain relationships
with their stakeholders and executives in order to understand needs and identify business priorities. They have
developed problem-solving skills and strong analytical thinking and can work with agility within a team. They
developed communication skills in writing, presenting, storytelling, and can effectively share recommendations View Credential Here.
clearly and concisely to enable decisive business action.

Earning Criteria

• Successful completion of the IBM Marketing Specialist Apprenticeship Program at IBM which includes the
following learning activities:
• Earn the Agile Explorer badge.
• Earn the Enterprise Design Thinking Practitioner badge.
• Earn the Professional Skills badge.
• Demonstrate ability to articulate the team's role in IBM's marketing strategy .
• Demonstrate understanding of IBM Marketing's organizational structure and use knowledge to create
deliverables through organizational lens.
• Demonstrate ability to articulate and communicate a point of view.
• Demonstrate knowledge of market analysis.
• Understand and apply social trends and technologies.
• Demonstrate ability to use marketing tools.
• Ability to guide peer/executives through a deliverable. NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Demonstrate key teamwork, collaboration behaviors, and good communications skills. administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Understand and model good feedback behaviors.
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Technical Content Professional

This badge earner has developed the fundamental skills of content development, content architecture, publication
testing, and agile principles. They have developed the ability to synthesize product information, while
collaborating with the design community, to create a variety of modern, user-centric customer-facing information
deliverables and skills to grow your career. View Credential Here.

Earning Criteria

• Successful completion of the IBM Technical Content Professional Program at IBM which includes the following
learning activities:
• Earn the Agile Explorer badge.
• Earn the Enterprise Design Thinking Practitioner badge
• Earn the Professional Skills badge
• Demonstrate ability to understand and translate technical information into accessible technical technical product
content.
• Demonstrate knowledge of key content development fundamentals and test-driven content development.
• Understand and navigate the complexity associated with enterprise-level content development.
• Understand and demonstrate continuous content integration, continuous delivery, and DevOps metrics and NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to
measurements. assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal
information (name, email address, and badge earned) will be shared with Credly. You will receive an email notification from
•Understand the project management tools and demonstrate how teams use these tools to collaborate. Credly with instructions for claiming the badge. Your personal information is used to issue your badge and for program
reporting and operational purposes. IBM may share the personal information collected with IBM subsidiaries and third parties
globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be viewed
here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to
claiming your badge after receiving a notification, go to support.credly.com.
Cloud Support

This certificate earner has learned the fundamentals of development, software design, testing, cloud computing,
agile principles, IBM Design Thinking. DevOps, and continuous delivery. They have also learned the ability to
resolve IBM customer issues, debut customer problems and environments.

View Credential Here.

Earning Criteria

• Successful completion of the IBM Cloud Support Apprentice Program at IBM which includes the following:
• Earn the Agile Explorer badge.
• Earn the Enterprise Design Thinking Practitioner badge.
• Earn the Professional Skills badge.
• Demonstrate knowledge of and ability to support Cloud Platform offerings, Cloud Software offerings, and Cloud
Infrastructure offerings.
• Demonstrate knowledge and ability to configure IT systems, monitor performance and coordinate user access.
• Demonstrate knowledge and ability to use ticket and customer tracking tools.
• Demonstrate the ability to use CLI.
• Understand, articulate and demonstrate agile principles, design thinking, communication skills, and key teamwork
and collaboration behaviors.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
Data Scientist

This badge earner has gained the skills to solve problems using data-driven techniques, apply the
scientific method to business scenarios, and clean and prepare data for statistical and machine
learning modeling. They are able to work with a variety of analytical algorithms to build models that
better explain data relationships and predict potential scenarios, translate data insights into
business value, and communicate results to different audiences.
View Credential Here.

Earning Criteria

• Successful completion of the IBM Cloud Support Apprentice Program at IBM which includes the following:
• Successful completion of the IBM Data Scientist Apprenticeship Program at IBM which includes the following
learning activities:
• Understand, articulate, and demonstrate knowledge of statistical concepts and tools.
• Demonstrate knowledge of data visualization techniques.
• Demonstrate ability to present data analysis to stakeholders through storytelling methods.
• Demonstrate a solid python programming foundation.
• Demonstrate ability to manipulate, transform, and clean data.
• Demonstrate knowledge of multiple modeling techniques.
• Deploy and monitor a validated model in an operational environment.
• Earn the badge: Data Science Foundations Level 1
• Earn the badge: Data Science Professional Certificate V2
• Earn the badge: IBM Machine Learning Specialist Associate
• Earn the badge: Trustworthy AI and AI Ethics
• Earn the badge: IBM AI Associate for All IBMers
• Earn the badge: Data Science Profession Certification Level 1
• Earn the badge: Working in a Digital World Professional Skills
• Earn the badge: Explore Emerging Tech NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
• Earn the badge: IBM Growth Behaviors administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
• Earn the badge: IBM Virtual Collaborator information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
• Earn the badge: Enterprise Design Thinking Practitioner IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
• Earn the badge: IBM Agile Explorer viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
•Earn the badge: IBM Apprenticeship Program Professional Skills here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.
IBM Printed Circuit Board (PCB) Layout
Designer Apprenticeship Certificate
This badge earner has learned the fundamental skills to create complex PCB layouts for IBM’s
hardware products. They have demonstrated ownership of the PCB layout implementation and a
profound understanding of all aspects of hardware development, manufacturing, test, and the
numerous engineering skills involved in PCB design. The earner has also demonstrated soft skills for
adaptability, collaboration, communication, presentation, critical thinking, problem-solving, and View Credential Here.
decision making.

Earning Criteria
Successful completion of the IBM PCB Layout Designer Program at IBM which includes the
following learning activities:
• Earn the Agile Explorer badge.
• Earn the Enterprise Design Thinking Practitioner badge.
• Earn the Professional Skills badge.
• Design and develop high density, multi-layered, and high-speed Printed Circuit Boards (PCB).
• Prepare documents for PCB assembly, schematics, and fabrications using CAD software.
• Develop and improve upon robust layout solutions by incorporating system architecture
requirements including existing component placements and routing.
• Coordinate input and collaborate with engineering and manufacturing teams to ensure product
requirements are met.
• Support comprehensive design reviews and integrate feedback.

NOTICE: IBM leverages the services of Credly, a 3rd party data processor authorized by IBM and located in the United States, to assist in the
administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and
badge earned) will be shared with Credly. You will receive an email notification from Credly with instructions for claiming the badge. Your personal
information is used to issue your badge and for program reporting and operational purposes. IBM may share the personal information collected with
IBM subsidiaries and third parties globally. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be
viewed here: https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement
here: https://w3.ibm.com/w3publisher/w3-privacy-notice.

Credly Support: For questions related to your Credly badge earner account and profile, as well as issues related to claiming your badge after
receiving a notification, go to support.credly.com.

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