Report Generated By : GCC
Generated On : 07 Oct 2024 05:09 PM
Department Name: GCChelpdesk
Created By (Ticket) Created Time (Ticket) DEPT
GCC 27 Sep 2024 03:25 PM -
GCC 27 Sep 2024 05:57 PM -
GCC 27 Sep 2024 05:57 PM -
GCC 01 Oct 2024 04:42 PM -
GCC 03 Oct 2024 03:29 PM -
GCC 03 Oct 2024 03:35 PM -
GCC 03 Oct 2024 03:35 PM -
GCC 04 Oct 2024 11:39 AM -
GCC 04 Oct 2024 11:39 AM -
GCC 04 Oct 2024 02:25 PM -
GCC 04 Oct 2024 02:15 PM legal cell
GCC 04 Oct 2024 02:25 PM -
GCC 04 Oct 2024 03:35 PM -
GCC 04 Oct 2024 02:22 PM TEST CAL 123
GCC 04 Oct 2024 03:35 PM -
GCC 04 Oct 2024 02:24 PM TEST CAL 1234
GCC 07 Oct 2024 12:00 PM GENERAL DEPARTMENT
GCC 07 Oct 2024 12:01 PM LEGAL CELL
GCC 07 Oct 2024 10:52 AM COUNCIL
GCC 07 Oct 2024 01:05 PM LEGAL CELL
GCC 07 Oct 2024 12:03 PM TREASURY
GCC 07 Oct 2024 12:10 PM PRO
GCC 07 Oct 2024 12:18 PM REVENUE 2ND FLOOR
GCC 07 Oct 2024 10:47 AM PRO
GCC 07 Oct 2024 12:13 PM VIGILANCE
GCC 07 Oct 2024 12:16 PM REVENUE
GCC 07 Oct 2024 12:49 PM MECHANICAL
GCC 07 Oct 2024 10:51 AM HEALTH
GCC 07 Oct 2024 10:54 AM PARK
GCC 07 Oct 2024 12:04 PM UAC PARK
GCC 07 Oct 2024 12:08 PM MSD
GCC 07 Oct 2024 12:35 PM EDUCATION
Total records in this page :32 Records
Due Date Engineer Name Extension
29 Sep 2024 03:25 PM - -
- - -
- - -
- - -
- - -
- - -
- - -
- - -
- - -
- - -
04 Oct 2024 08:15 PM M. Mohan babu 305
- - -
- A. Jeya prakash -
- K. Praveen 243
- - -
- M. Mohan babu -
08 Oct 2024 11:59 AM D. Perarasu 394
08 Oct 2024 12:01 PM K. Naveen kumar 808
07 Oct 2024 04:52 PM V. Rajkumar 320
08 Oct 2024 01:05 PM K. Naveen kumar 789
07 Oct 2024 06:03 PM K. Naveen kumar 224
08 Oct 2024 12:10 PM K. Naveen kumar 256
07 Oct 2024 06:18 PM K. Naveen kumar 243
08 Oct 2024 10:47 AM D. Perarasu 502
07 Oct 2024 06:13 PM K. Naveen kumar 310
08 Oct 2024 12:16 PM M. Mohan babu 897
08 Oct 2024 12:49 PM K. Naveen kumar 557
07 Oct 2024 04:51 PM K. Naveen kumar 738
08 Oct 2024 10:54 AM K. Naveen kumar 626
07 Oct 2024 06:04 PM D. Perarasu 625
08 Oct 2024 12:08 PM D. Perarasu 645
08 Oct 2024 12:35 PM M. Mohan babu 773
Is Escalated Is Overdue Issue Sub Category
false true -
false false -
false false -
false false -
false false -
false false -
false false -
false false -
false false -
false false -
false false Printer Not working
false false -
false false -
false false Back up
false false -
false false Back up
false false Power on
false false Net Not working
false true Power on
false false Net Not working
false false Net Not working
false false Net Not working
false false Net Not working
false false Power on
false false Net Not working
false false Printer Sharing
false false Net Not working
false true LAN Cable Change
false false Net Not working
false false Power on
false false Basic Software installation
false false Printer Not working
GCC_Help Desk
Issue category Modified By (Ticket) Modified Time (Ticket)
- GCC 29 Sep 2024 03:25 PM
- GCC 01 Oct 2024 03:58 PM
- GCC 01 Oct 2024 03:58 PM
- Mohan babu M 01 Oct 2024 04:48 PM
- GCC 03 Oct 2024 03:29 PM
- GCC 03 Oct 2024 03:35 PM
- Mohan babu M 05 Oct 2024 03:03 PM
- GCC 04 Oct 2024 11:39 AM
- GCC 04 Oct 2024 11:39 AM
- GCC 04 Oct 2024 02:25 PM
Printer Issue Mohan babu M 05 Oct 2024 02:55 PM
- GCC 04 Oct 2024 02:25 PM
- GCC 05 Oct 2024 02:14 PM
System Issue John david J 05 Oct 2024 03:04 PM
- Naveen kumar K 05 Oct 2024 02:23 PM
System Issue GCC 04 Oct 2024 02:24 PM
System Issue Perarasu D 07 Oct 2024 01:22 PM
Network Issue GCC 07 Oct 2024 02:32 PM
System Issue GCC 07 Oct 2024 04:52 PM
Network Issue GCC 07 Oct 2024 02:32 PM
Network Issue GCC 07 Oct 2024 02:32 PM
Network Issue GCC 07 Oct 2024 02:32 PM
Network Issue GCC 07 Oct 2024 02:34 PM
System Issue Perarasu D 07 Oct 2024 02:46 PM
Network Issue GCC 07 Oct 2024 02:35 PM
Printer Issue GCC 07 Oct 2024 02:35 PM
Network Issue GCC 07 Oct 2024 02:32 PM
Network Issue GCC 07 Oct 2024 04:51 PM
Network Issue GCC 07 Oct 2024 02:37 PM
System Issue GCC 07 Oct 2024 02:36 PM
System Issue Perarasu D 07 Oct 2024 02:52 PM
Printer Issue GCC 07 Oct 2024 02:34 PM
Number of Comments Number of Reassign Number of Reopen
0 0 0
0 1 0
0 0 0
0 1 0
1 0 0
0 0 0
0 1 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 3 0
0 1 0
0 1 0
0 0 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 2 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
0 1 0
Number of Responses Resolution Subject
0 - Here's your first ticket.
0 - Inbound Missed Call from
(+08248273004)
0 - Inbound Missed Call from
(+08248273004)
0 - TEST CALL
0 - Inbound Call from (+08248273004)
0 - Inbound Missed Call from
(+08248273004)
0 - Inbound Missed Call from
(+08248273004)
0 - Inbound Missed Call from
(+19940197569)
0 - Inbound Missed Call from
(+19940197569)
0 - Inbound Missed Call from
(+08248139095)
0 test call printer issue
0 - Inbound Missed Call from
(+08248139095)
0 - Inbound Missed Call from
(+08248273004)
0 - SYSTEM ISSUE
0 - Inbound Missed Call from
(+08248273004)
0 - Inbound Call from (+08248139095)
0 issue solved automatically user LAPTOP ISSUE
0 end.
- NETWORK ISSUE
0 - SYSTEM ISSUE
0 - NETWORK ISSUE
0 - NETWORK ISSUE
0 - NETWORK ISSUE
0 - NETWORK ISSUE
0 Ram issue [Link] ram is not SYSTEM ISSUE
working so I change a new ram.
(DDR3, 2GB Ram,PC-12800U)
now system working fine.
0 - NETWORK ISSUE
0 - SCANNER ISSUE
0 - NETWORK ISSUE
0 - NET CABLE
0 - NET ISSUE
0 - SYSTEM ISSUE
0 NHM software installed successfully SYSTEM ISSUE
0 - PRINTER ISSUE
Ticket Age Ticket Description Ticket Id
1w 3d Hello Welcome to Zoho Desks new 100
Unified Ticket Screen. Here, you
have complete context of the ticket.
Now that you had received your
first ticket, did you notice that it has
been assigned to you? To respond
to this ticket smartly, check out the
Auto-Suggested Solutions in the
pane to your left. When you're done
composing your response, you may
send it and close the ticket.
Whatever action you perform, be
rest assured that you can always
track them under the ticket's
history. With that, you're one step
closer to delivering top-notch
customer service! Cheers, Team
1w 2d Call received from +08248273004 | 102
+08248273004 was missed.
1w 2d Call received from +08248273004 | 101
+08248273004 was missed.
6d 0h Test call, so i closed the ticket 103
4d 1h 104
4d 1h Call received from +08248273004 | 105
+08248273004 was missed.
4d 1h Call received from +08248273004 | 106
+08248273004 was missed.
3d 5h Call received from +19940197569 | 107
+19940197569 was missed.
3d 5h Call received from +19940197569 | 108
+19940197569 was missed.
3d 2h Call received from +08248139095 | 112
+08248139095 was missed.
3d 2h 109
3d 2h Call received from +08248139095 | 113
+08248139095 was missed.
3d 1h Call received from +08248273004 | 115
+08248273004 was missed.
3d 2h 110
3d 1h Call received from +08248273004 | 114
+08248273004 was missed.
3d 2h 111
[Link] 120
[Link] 121
[Link] 118
[Link] 133
[Link] 122
[Link] 126
[Link] 129
[Link] 116
[Link] 127
[Link] 128
[Link] 132
[Link] 117
[Link] 119
[Link] 123
[Link] 125
[Link] 131
