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Assignment 5 (Milestone 2) Technical Framework For Big Data Analytics in The Healthcare Value Chain

The document outlines a technical framework for implementing NLP and cognitive agents in PayPal's services to enhance efficiency and customer satisfaction. It details a roadmap that includes identifying automation opportunities, developing a business case, and creating a working model, followed by a rollout strategy. Key performance indicators are established to measure the success of these initiatives, emphasizing the potential for increased profits and reduced costs.

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Baljit Singh
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0% found this document useful (0 votes)
76 views6 pages

Assignment 5 (Milestone 2) Technical Framework For Big Data Analytics in The Healthcare Value Chain

The document outlines a technical framework for implementing NLP and cognitive agents in PayPal's services to enhance efficiency and customer satisfaction. It details a roadmap that includes identifying automation opportunities, developing a business case, and creating a working model, followed by a rollout strategy. Key performance indicators are established to measure the success of these initiatives, emphasizing the potential for increased profits and reduced costs.

Uploaded by

Baljit Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Baljit Ghotra

AIA 6650

Module 3 Milestone

Assignment 5 (Milestone 2):

Technical Framework for Big Data Analytics in the Healthcare Value Chain

Introduction

PayPal, a pioneer in online payments around the world, must fight against developing competition,

administrative requests, and changing buyer requests. In arrange to remain ahead of the competition

and bargain with

PayPal is proactively utilizing cognitive operators and natural language processing (NLP) to address these

issues. Whereas cognitive specialists are frameworks that can communicate utilizing common language

and other modalities, natural language processing (NLP) could be a subset of manufactured intelligence

that centers on comprehending and creating natural language. (Cassie)

Roadmap

1. Decide on Openings for Robotization:

A careful examination of the display workflows, methods, assignments, and intuitive inside

PayPal's administrations will be carried out within the to begin with stage. The objective is to

recognize ranges that are prepared for computerization, with a specific emphasis on showcasing,

installment processing, and client bolster. It'll be pivotal to work at the side a variety of groups,

including those involved in product development, building, operations, and marketing. Finding

suitable utilize cases for computerization will be guided by information gathering and

investigation, taking into consideration possible dangers such as client adequacy impediments,

innovative achievability issues, and information protection concerns.


2. 2. Develop a Business Case:

A careful cost-benefit investigation will be included within the well-crafted trade case. Potential

taken a toll diminishment, increments in operational viability, and the anticipated impact on

client fulfillment will all be highlighted. An intensive budget, ROI examination, opportunity

appraisal, partner examination, and a SWOT examination will all be included within the

commerce case. The main objective is to illustrate the advantageous impacts on the showcase

share and wage.

3. Develop a Working Model:

The taking after meticulous strategies are utilized at this stage to plan, construct, test, and

approve NLP and cognitive operators, particularly for PayPal's administrations:

Planning Information:

Information assembled from exchange records, chat logs, voice recordings, and client criticism is

to begin with collected, cleaned, labeled, and changed. To avoid predisposition, clamor, or

overfitting, it is vital to guarantee both the amount and quality of the information. (Kerner)

Model Choice:

The leading NLP and cognitive operator models, such as voice acknowledgment, characteristic

dialect understanding (NLU), natural language era (NLG), and natural language dialogue systems

(NLDS), are carefully chosen. Together with proficiency, exactness, and versatility optimization,

alignment with objectives and restrictions is basic.

Show Preparing:

The next stage is nourishing the chosen models arranged information and modifying the

parameters and hyperparameters to attain the most excellent learning outcome. It is

fundamental to utilize the proper systems, strategies, and devices, such as TensorFlow, PyTorch,
deep learning, and machine learning etc. The adequacy of the show is guaranteed by continuous

perception and appraisal utilizing relevant pointers. (Yasar)

Model Testing:

To assess a model's strength and generalization, it is put through a thorough testing prepare

utilizing new or untested information. Various illustrations, scenarios, or inputs that are agents

of actual circumstances are taken into consideration. Reasonableness, security, security, and

openness are among the moral, lawful, and societal repercussions that are closely inspected.

Show Approval:

To approve the tried models, input from clients and partners is assembled by means of focus

groups, interviews, and studies. Approved ease of use, steadfastness, and interoperability with

PayPal's current frameworks ensure client acknowledgment and joy. (Kerner)

4. Create a Roadmap for the Rollout

Strategy of Sending:

Taking into consideration factors like client categories, markets, and channels, choices are made

on a phased or dynamic rollout approach. There's meticulous arranging included in coordinating

NLP and cognitive operators with current advances, including online and portable stages.

Arrangement of Sending:

Errands, due dates, assets, parts, and obligations are all sketched out in a comprehensive

arrange. Plans for possibilities are made to handle any issues or dangers amid arrangement.

Sending Execution:

The final stage is carrying out the sending procedure, presenting cognitive and normal dialect

handling specialists to target customers and markets. It is basic to analyze and screen execution

utilizing metrics like fetched lessening, income creation, client take-up, and fulfillment. Openings
for enhancement or improvement are found through continuous information gathering and

investigation. (Cassie)

Top Techniques

There are a few steps within the information pipeline that’s aiming at gathering, handling, storing,

and assessing information for NLP and cognitive specialists:

1 Information Ingestion:

At this stage, data is collected in an assortment of formats, including content, sound, picture, and

video, from a range of sources, including client surveys, exchange logs, chat logs, and voice

recordings. APIs, web scraping, gushing, and other methods are cases of information extraction

procedures.

2 Information Change:

To meet the desires of NLP and cognitive operator models, this step involves cleaning, categorizing,

3. Information Capacity:

Data is versatile and securely kept for afterward utilize. Cloud capacity, databases, information lakes,

and information distribution centers are illustrations of capacity choices that ensure the quality,

astuteness, and openness of information.

4. Information Examination:

To gather experiences for NLP and cognitive operator models, this step involves information

investigation. Show determination, preparing, testing, and approval are helped by the application of

strategies like expressive measurements, exploratory data analysis, information visualization, and

highlight building. And changing information. Among the errands are organization transformation,

commotion decrease, irregularity rectification, and explanation expansion. (The Best)

Describe Success Measurements:

The taking after key performance indicators (KPIs) are utilized to evaluate the viability and impact of
NLP and cognitive operators on PayPal's services:

The rate of clients who connected with NLP and cognitive operators, as decided by enactments,

enrollments, or logins, is known as client selection.

Client bliss is evaluated utilizing evaluations, interviews, and overviews to determine the level of

fulfillment.

Income Era:

The sum of cash made through exchanges, changes, and memberships that are affected or made

conceivable by NLP and cognitive specialists.

Taken a toll Decrease:

The diminish in working costs as decided by labor, time, and assets spared or optimized through

cognitive specialists and standard language training. (Yasar)

In conclusion, our proposal demonstrates how NLP and cognitive agents might improve PayPal's

services, resulting in advantages like more profits, lower expenses, and happier customers.

Recommendations are made to address data privacy, technical viability, and user acceptability while

admitting potential dangers and limits. Multimodal inputs, sophisticated NLP methods, and

reinforcement learning for ongoing development are some of the prospects. (The Best)
Reference
Cassie. (2024, July 22). Privacy vs. profit: Will businesses ever put people first? Syrenis.
https://syrenis.com/resources/blog/privacy-vs-profit/

Kerner, S. M. (2024, May 3). What are large language models (LLMs)? WhatIs.
https://www.techtarget.com/whatis/definition/large-language-model-LLM

The Best Social Media Apps for Creatives: Platforms to showcase your work. (n.d.).
https://www.goteso.com/blog/the-best-social-media-apps-for-creatives-platforms-to-showcase-
your-work/

Yasar, K., Chai, W., & Bigelow, S. J. (2025, January 31). What is cloud computing? Types, examples,
and benefits. Search Cloud Computing.
https://www.techtarget.com/searchcloudcomputing/definition/cloud-computing

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