Chapter 2
Chapter 2
Chapter# 2
5. Emotional Intelligence 22
Abuse
Abuse is any and every action that has the intention to exert control or hurt another
being. Abuse is often about establishing and demonstrating power and control over someone
Cycle of Violence
The cycle of violence theory, developed by Dr Lenore Walker in 1979, describes the
phases of an abusive relationship in the lead up to and following a violent event. The
model looks at the repeated actions of a perpetrator, and how it impedes a victim’s ability to
leave an abusive relationship. Once you are aware of this cycle it is much easier to notice the
Build Up: Tension between the people in the relationship starts to increase
Stand-over: This phase can be very frightening for people experiencing abuse. They
feel as though the situation will explode if they do anything wrong. The behaviour of
the abuser intensifies and reaches a point where a release of tension is inevitable.
Incident phase: At some point, the tension from the first stage in the cycle of abuse
starts to break. This may culminate in one or more abusive incidents. This stage is the
abusive partner’s attempt to overtly regain a sense of power and control.An abusive
incident may look different every time or from relationship to relationship. It could
include:
1. intimidation
2. threats of violence
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5. physical violence
8. humiliation
9. social isolation
Honeymoon Phase
Remorse: At this point, the perpetrator may start to feel ashamed. They may become
withdrawn and try to justify their actions to themselves and others. For example, they
may say: “You know it makes me angry when you say that.”
Pursuit: During the pursuit phase, the perpetrator may promise to never be violent
again. They may try to explain the violence by blaming other factors such as alcohol
or stress at work. The perpetrator may be very attentive to the person experiencing
violence, including buying gifts and helping around the house. It could seem as
though the perpetrator has changed. At this point, the person experiencing the
violence can feel confused and hurt but also relieved that the violence is over.
Denial phase: Both people in the relationship may be in denial about the severity of
the abuse and violence. Intimacy can increase during this phase. Both people may feel
happy and want the relationship to continue, so they may not acknowledge the
Calm phase: During the calm phase, your partner may continue to be attentive;
however, you might notice a shift from them being apologetic to now excusing their
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actions.During the calm stage, abusive behaviors may be minimized. You may notice
your partner:
1. shifts responsibility for the abuse (“I’m sorry but it’s all because of so-and-so.”)
2. justifies their behavior (“If the garbage man didn’t do that, I wouldn’t get so angry.”)
This stage can feel confusing. Your partner seemed to want to make things right, but there’s
now an underlying tone of dismissal you just can’t put your finger on.
Types of abuse
Abuse can be both subtle and evident. Bruises, for example, from a physical abuse
altercation are obvious. Emotional signs may be far more challenging to spot, and may go
Physical Hitting, kicking, biting, burning, or any other physical source of harm.
Emotional Using manipulation tactics like blaming and fear to control and cause
distress.
Neglect Not attending to basic human needs for physical and emotional well-being.
Stalking Constantly monitoring where someone is and what they are doing
Emotional abuse: Putting her down or making her feel bad about herself, calling her
Economic abuse
Trying to keep her from getting or keeping a job, making her ask for money, giving
Sexual abuse: Making her do sexual things against her will, physically attacking the
Using children: Making her feel guilty about the children, using the children to give
Threats: Making and/or carrying out threats to do something to hurt her emotionally,
Using male privilege: Treating her like a servant, making all the “big” decisions,
Intimidation: Putting her in fear by using looks, actions, gestures, loud voice,
Isolation: Controlling what she does, who she sees and talk to, where she goes.
1. Individual Factors
● Mental Health Issues: Conditions like depression, anxiety, or personality disorders can
● Substance Abuse: Alcohol and drugs can impair judgment and increase aggression.
● History of Abuse: Individuals who were abused as children may perpetuate the cycle in their
own relationships.
2. Relationship Factors
● Power Imbalance: One partner may exert control over the other, leading to abusive
dynamics.
● Conflict Resolution Styles: Poor communication and inability to resolve conflicts can
escalate tensions.
relationships.
3. Societal Factors
● Cultural Norms: Societal acceptance of violence or traditional gender roles can normalize
abusive behavior.
● Economic Factors: Poverty and lack of resources can increase stress and lead to abusive
situations.
● Social Isolation: Lack of support networks can make it difficult for victims to seek help.
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4. Environmental Factors
● Access to Resources: Availability of shelters, counseling, and support services can influence
5. Legal Factors
● Inadequate Legal Protections: Weak laws and enforcement regarding domestic violence
● Stigma and Fear of Reporting: Victims may fear not being believed or facing retaliation if
Hate Prejudice
things or ideas, usually related to opposition toward certain people based on their
Dehumanization: Hated targets are often about a group, which can manifest as
human qualities, which can justify violence Group Membership: The focus is on the
Motivational Goal: Hate can motivate specific group, such as race, ethnicity,
eliminate the object of their hatred. rather than their individual characteristics.
more pervasive and enduring negative about individuals before having any real-
attitude toward the whole person or group, world experience or knowledge of them.
Social and Historical Context: Hate is intertwined with stereotypes, which are
shaped by social and historical factors, such oversimplified and often inaccurate
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Psychological Roots: Hate can stem from a attitude, discrimination is the behavioral
can have severe consequences, both for the explore the psychological factors that
person experiencing it and for the target of contribute to the development and
violence, and social division identity theory, realistic conflict theory, and
intentions
1. Psychological Factors
Social Identity Needs: People derive self-worth from group memberships. A threat to
Authoritarian Personality: Individuals with rigid thinking and a need for control are
Cognitive Biases:
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group identity.
Fear and Uncertainty: Anxiety about economic or social instability can make people
Group Norms: Prejudice can be learned from family, peers, or community norms that
minorities or outsiders.
discriminatory attitudes.
intergroup resentment.
Systemic Inequality: Laws or policies that privilege one group over others reinforce
societal prejudice.
Political Manipulation: Leaders may incite hate or fear to gain power or distract
1. Scapegoat Theory
Scapegoat Theory is a concept within Prejudice Theory that explains how individuals
or groups misdirect their frustration and aggression toward those who are not responsible for
their difficulties. Originating in the 1940s, the theory was developed by social psychologists
to understand the roots of prejudice and racism, suggesting that when people face social or
economic challenges, they may unfairly blame a marginalized group, such as immigrants or
racial minorities, for their problems. This dynamic often occurs in contexts where in-groups
and out-groups interact, leading to conflict and scapegoating as a way to deflect anger away
from the true sources of frustration. Scapegoat Theory has been utilized to analyze
contemporary issues like affirmative action and immigration, illustrating how societal
tensions can manifest in hostility toward vulnerable groups. Despite its historical
significance, modern scholars tend to adopt social cognitive theories that view racism as a
natural cognitive process, focusing on the broader institutional and social constructs that
perpetuate prejudice.
people cannot express their frustrations directly at the true source, they redirect that anger
toward a more vulnerable or socially acceptable target. This theory suggests that individuals
or groups often look for someone to blame for their problems, especially in times of stress,
uncertainty, or economic hardship. The “scapegoat” is usually a minority group with little
aggression theory, which states that frustration can lead to aggression when an individual’s
goals are blocked. If the real source of frustration (such as a government, employer, or
broader economic system) is too powerful or abstract to confront directly, people may
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marginalized. For example, during economic downturns, immigrants or ethnic minorities are
frequently blamed for "taking jobs" or causing social decline, even if they have little actual
Scapegoat theory helps explain how prejudice and discrimination can be socially
contagious, especially during times of crisis. Politicians, media, or community leaders may
intentionally reinforce scapegoating to unify the in-group or distract from systemic issues.
While the theory doesn't explain all types of prejudice, it is valuable in understanding why
instability. Addressing scapegoating involves not only correcting misinformation but also
helping people recognize the real sources of their frustration and promoting empathy toward
colleagues in 1950, seeks to explain how certain personality traits make individuals more
prone to prejudice, especially against minority or marginalized groups. This theory emerged
in the aftermath of World War II as psychologists tried to understand the psychological roots
aggressive toward those perceived as different or inferior. These traits are believed to stem
from a strict, punitive, and hierarchical upbringing that suppresses the child’s impulses,
A person with an authoritarian personality typically divides the world into "us vs.
them," holds strong traditional values, and dislikes ambiguity or change. They are more likely
to see the world in black-and-white terms and project their inner conflicts onto vulnerable
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out-groups. As a result, they often direct hostility toward people who are perceived to
challenge social norms, such as ethnic minorities, LGBTQ+ individuals, or people with
alternative lifestyles. This form of prejudice is not necessarily driven by personal experience
with the out-group, but rather by a deep-seated psychological need for control, order, and
authority.
is often studied alongside broader theories like right-wing authoritarianism (RWA) and social
dominance orientation (SDO). These expanded frameworks integrate both personality traits
and social context, recognizing that prejudice is shaped by both individual psychology and
contribution to understanding how personal insecurity and a desire for conformity can
Social Identity Theory (SIT), developed by Tajfel and Turner in 1979, explains that
people derive a sense of self from their group memberships, leading to in-group favoritism
and out-group discrimination. This group-based thinking can contribute to prejudice, bias,
and intergroup conflict, especially when individuals feel their group identity is threatened. In
relations, SIT offers a valuable framework for understanding the psychological roots of
SIT is particularly useful in designing peace interventions that address identity needs.
Peace psychologists use strategies like promoting superordinate identities (e.g., a shared
national identity) and dual identities (maintaining subgroup identity while embracing a larger
shared one) to reduce hostility. Programs based on structured intergroup contact—with equal
status and cooperative goals—help decrease in-group bias and increase empathy. SIT also
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helps explain why people struggle to empathize with out-groups and how tools like
storytelling and dialogue can bridge this gap by humanizing the “other.”
Finally, SIT highlights that peace-building efforts must be sensitive to identity threats.
When a peace process implies a loss of identity or moral defeat for one group, it can provoke
resistance. Sustainable peace requires inclusive approaches that validate all group identities
demonstrate how SIT-informed strategies can support healing, reduce prejudice, and foster
long-term peace.
4. Dehumanization Theory:
as less than human, stripping them of dignity, empathy, and moral concern. When people are
dehumanized, they are no longer seen as individuals with thoughts, feelings, and rights but
are instead viewed as objects, animals, or even diseases. This mental shift makes it easier to
justify harm, exclusion, or violence toward the dehumanized group. Dehumanization is often
fueled by propaganda, stereotypes, and fear, and it plays a central role in enabling atrocities
There are two main forms of dehumanization by Nick Haslam animalistic and
reduced to cases or numbers. Both forms lead to the erosion of empathy and moral
Dehumanization is not only a cause of extreme violence but also a tool used in
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everyday social exclusion and discrimination. It can be found in hate speech, hostile humor,
and media representations that portray certain groups as inherently dangerous or inferior. In
trust and promoting reconciliation. Restoring the humanity of those who have been
Core
Theory Key Concept Examples/Applications
Ideas/Mechanisms
Individuals with
groups.
Core
Theory Key Concept Examples/Applications
Ideas/Mechanisms
Two forms of
Individuals or
dehumanization: Genocides, hate speech,
groups perceive
Dehumanization animalistic (comparing media portrayals of out-
others as less than
Theory to primitive beings) and groups as dangerous or
human, enabling
mechanistic (treating as inferior.
harm or violence.
machines).
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Introduction:
The field of peace psychology explores the psychological factors that contribute to
both violence and non-violence in society. One crucial aspect of this field is the
beliefs, and cognitive processes shape their engagement with violence or non-
violence, emphasizing the role of cognitive biases, social learning, and moral
reasoning.
attitudes, and emotional regulation influence their propensity for violence or non-
violence, highlighting the impact of empathy, anger, fear, and emotional intelligence.
3. By studying the cognitive and affective aspects of world views, we gain insights into
interventions and strategies to promote peace, conflict resolution, and the cultivation
a. Social Learning Theory: Discuss how exposure to violence and aggressive behavior
models can shape individuals’ cognitive frameworks, leading to the adoption of violent world
views
c. Group Dynamics and Conformity: Explore how group identification, conformity, and the
influence of authority figures can impact individuals’ cognitive processes, reinforcing violent
world views.
taking in fostering non-violent world views, including the ability to recognize the
1. Anger and Aggression: Examine the relationship between anger and aggression,
Including how unresolved anger and hostile emotions can contribute to violent
2. Fear and Threat Perception: Discuss how fear, both real and perceived, can influence
can contribute to the adoption of violent world views, as individuals seek outlets for
their grievances.
1. Empathy and Compassion: Highlight the role of empathy and compassion in fostering
non-violent attitudes and behaviors, including the ability to connect with others’
2. Hope and Optimism: Discuss the positive emotional states of hope and optimism and
how they can contribute to the pursuit of non-violent approaches, even in the face of
adversity.
PTSD symptoms.
moral sensitivity.
3. Social Cohesion and Reconciliation: Explore how non-violent approaches can foster
Conclusion
The cognitive/affective perspective of world views provides valuable insights Into the
cognitive processes and affective factors involved in adopting violent or non-violent world
views, we can develop interventions and strategies to promote peace, conflict resolution, and
individuals’ beliefs, attitudes, and emotions and their engagement with violence or non-
violence, as this understanding forms the foundation for building a more peaceful and
harmonious society.
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5. Emotional Intelligence
Emotional Intelligence
understand, use, and manage your own emotions in positive ways to relieve stress,
communicate effectively, empathize with others, overcome challenges and defuse conflict.
Emotional intelligence helps you build stronger relationships, succeed at school and work,
and achieve your career and personal goals. It can also help you to connect with your
feelings, turn intention into action, and make informed decisions about what matters most to
you.
Self-management:
their own thoughts, feelings, and behaviors to promote personal growth, well-being, and
peaceful relationships.
achieve them.
challenges.
Resilience: Developing coping skills and strategies to bounce back from setbacks and
adversity.
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Self-awareness:
Social awareness.
Social awareness refers to the ability to understand and empathize with the
backgrounds.
community.
Relationship management.
Relationship management refers to the ability to build, maintain, and nurture positive
Emotional Intelligence: Recognizing and managing one's own emotions and the
emotions of others.
As we know, it’s not the smartest people who are the most successful or the most
fulfilled in life. You probably know people who are academically brilliant and yet are
socially inept and unsuccessful at work or in their personal relationships. Intellectual ability
or your intelligence quotient (IQ) isn’t enough on its own to achieve success in life. Yes, your
IQ can help you get into college, but it’s your EQ that will help you manage the stress and
emotions when facing your final exams. IQ and EQ exist in tandem and are most effective
Performance at school or work. High emotional intelligence can help you navigate
the social complexities of the workplace, lead and motivate others, and excel in your
career. In fact, when it comes to gauging important job candidates, many companies
Physical health. If you’re unable to manage your emotions, you are probably not
managing your stress either. This can lead to serious health problems. Uncontrolled
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stress raises blood pressure, suppresses the immune system, increases the risk of heart
attacks and strokes, contributes to infertility, and speeds up the aging process. The
Mental health. Uncontrolled emotions and stress can also impact your mental health,
making you vulnerable to anxiety and depression. If you are unable to understand, get
comfortable with, or manage your emotions, you’ll also struggle to form strong
relationships. This in turn can leave you feeling lonely and isolated and further
better able to express how you feel and understand how others are feeling. This allows
you to communicate more effectively and forge stronger relationships, both at work
Social intelligence. Being in tune with your emotions serves a social purpose,
connecting you to other people and the world around you. Social intelligence enables
you to recognize friend from foe, measure another person’s interest in you, reduce
stress, balance your nervous system through social communication, and feel loved and
happy.
Techniques:
increase self-awareness.
Journaling: Writing down your thoughts and feelings to process and understand them
better.
Therapies: