TCO
36874
CAN communication
Error identification
The tachograph has no contact with the yellow CAN bus.
Cause
Short circuit or open circuit in the yellow CAN bus circuit.
Notes
Action
Check the yellow CAN bus wiring and connectors and measure the voltage level. If necessary, use the troubleshooting tips under
the heading "Communication problems" under "Help" in SDP3.
The tachograph's special test instrument can be used to check that the correct type of CAN bus is specified in the tachograph.
Adjust as necessary with the test instrument.
Check also whether the coordinator or instrument cluster has generated any fault codes.
36875
CAN communication
Error identification
The tachograph has no contact with the yellow CAN bus.
Cause
Short circuit or open circuit in the yellow CAN bus circuit. The fault code can also be generated if an incorrect type of tachograph is
used in the vehicle.
Notes
Action
Check the yellow CAN bus cabling and harness-to-harness connectors. Make sure the tachograph is adapted for the vehicle.
36879
Button panel
Error identification
The tachograph button panel has given a constant signal.
Cause
One of the buttons in the button panel has been depressed too long or is constantly depressed.
Notes
Action
Locate the button which is causing the problem and check that it is not jammed in the depressed position. Attempt to reset the
function.
If the fault cannot be rectified or if it recurs, the tachograph must be renewed.
36880
Display
Error identification
The display or the driver for the display has been detected as faulty.
Cause
Defective display or internal fault in the tachograph.
Notes
Action
Try turning the voltage on and off. If the fault code remains active, the tachograph must be renewed. The display cannot be
renewed separately.
36945
Tacho chart
Error identification
Tacho chart for driver 1 is not in the tachograph.
Cause
Incorrect handling.
Notes
The fault code is only set if a time group other than rest position is set. The tachograph automatically resets the time group from
rest position to a different position if the vehicle begins to move.
The tachograph has no internal counter for this fault. Therefore, the fault code will always be registered as having occurred 255
times, even if the fault has only occurred once.
The fault code symbol in the display will disappear when the fault has been rectified.
Action
Insert the missing graph chart and ensure that the correct time group is set.
36946
Tacho chart
Error identification
Tacho chart for driver 2 is not in the tachograph.
Cause
Incorrect handling.
Notes
The fault code is only set if a time group other than rest position is set. The tachograph automatically resets the time group from
rest position to a different position if the vehicle begins to move.
The tachograph has no internal counter for this fault. Therefore, the fault code will always be registered as having occurred 255
times, even if the fault has only occurred once.
The fault code symbol in the display will disappear when the fault has been rectified.
Action
Insert the missing graph chart and ensure that the correct time group is set.
36947
Time
Error identification
There is a difference of more than two minutes between the set time in the tachograph display and the time on the graph holder
clock.
Cause
The power supply to the tachograph has been interrupted for a total period of time that is longer than two minutes. Shorter
interruptions are accumulated and stored in the memory until the time in total reaches two minutes, when the fault code is set.
Note that the fault code is set only after a power supply interruption, not where the cause of the time shift is an internal mechanical
fault.
Notes
The tachograph has no internal counter for this fault. Therefore, the fault code will always be registered as having occurred 255
times, even if the fault has only occurred once.
The fault code symbol in the display will disappear when the fault has been rectified.
Action
Try updating the time setting for the graph chart holder:
· Ensure that the vehicle is stationary
· Turn the starter key to the drive position.
· Remove any graph charts
· Close the tacho chart hatch
· Open the cover and reinsert a graph chart
If the fault code remains active, the tachograph must be renewed.
36960
Tacho chart hatch
Error identification
The tachograph tacho chart hatch does not open.
Cause
Possible causes:
· The graph chart is damaged or incorrectly inserted
· The graph chart hatch is mechanically jammed
· Faulty eject motor
Notes
Action
· Ensure that no loose objects press against the tachograph's base in the installation compartment
· Try to carefully open the cover manually at the same time as pressing the open button
· Ensure that the graph chart is fully and correctly inserted
If the problem recurs despite ensuring that there are no visible faults on graph charts or installation, the tachograph must be
renewed.
36961
Registration
Error identification
No road speed registration on the tacho chart.
Cause
Internal fault in the tachograph.
Notes
There is no registration of speed on the graph chart whilst the fault is active.
Action
Try turning the voltage on and off. If this does not help and the fault code remains active, the tachograph must be renewed.
36962
Registration
Error identification
Defective registration function.
Cause
Internal fault in the tachograph.
Notes
The registration on the graph chart will be incorrect whilst the fault is active.
Action
Try turning the voltage on and off. If this does not help and the fault code remains active, the tachograph must be renewed.
36963
Registration
Error identification
Defective registration function.
Cause
Movement of the registration unit is prevented.
Notes
The registration on the graph chart will be incorrect whilst the fault is active.
Action
Check whether the graph chart is damaged. Renew if damaged.
If the fault code recurs despite the graph chart being fault free, the tachograph must be renewed.
36964
Tacho chart holder
Error identification
A fault has occurred when updating the time setting of the tacho chart holder or when activating the tacho chart holder.
Cause
Internal fault in the tachograph.
Notes
Action
First check that a damaged graph chart has not been used.
Then update the graph chart holder time setting:
· Ensure that the vehicle is stationary
· Turn the starter key to the drive position.
· Remove any graph charts
· Close the tacho chart hatch
· Open the cover and reinsert a graph chart
If the fault code recurs, the tachograph must be replaced.
37936
Output signal
Error identification
An incorrect output signal is detected from pin B7.
Cause
· A faulty part has been connected to pin B7.
· Internal fault in the tachograph.
Notes
The pin B7 is only intended for bodywork.
Action
Check whether there is anything connected to pin B7. If this is the case, find out whether the fault lies here by disconnecting the
connection and check whether the fault code is still active.
If nothing is connected to B7, there is probably an internal fault in the tachograph and it must be renewed. However, erase the
fault code to see whether it recurs before making a decision about renewal.
41040
Tacho chart
Error identification
The tachograph has registered that the vehicle has been in motion without a tacho chart.
Cause
The tacho chart for driver 1 is not inserted or incorrectly inserted.
Notes
The tachograph has no internal counter for this fault. Therefore, the fault code will always be registered as having occurred 255
times, even if the fault has only occurred once.
The fault code symbol in the display is only visible when the vehicle is in motion. When the vehicle is stationary no speed pulses are
detected and the fault code symbol disappears.
The display symbol for the inserted graph chart will not be displayed when the fault code is active.
Action
Ensure that a fault free tacho chart is in the correct tray and set the correct time group. Check that the symbol for inserted graph
chart is visible in the display.
41984
Voltage supply
Error identification
The voltage supply to the tachograph is missing or is too low.
Cause
Short circuit or open circuit in the tachograph circuit. The fault code can also be set if the voltage level falls when loaded due to too
low battery capacity.
This can occasionally be due to an internal fault in the tachograph.
Notes
The fault code is set when the correct voltage level recurs. As the fault is then considered to be rectified, the fault code immediately
changes to inactive mode and is therefore never displayed as active.
Action
Check the circuit for short circuits or interruptions and ensure that the vehicle has sufficient battery capacity and alternator
charging.
If the fault is internal, the tachograph must be renewed.
42001
Communication with the instrument cluster
Error identification
Communication between the tachograph and the instrument cluster has been broken.
Cause
Short circuit or open circuit in the yellow CAN bus circuit. The fault code is also generated if the combination instrument is
disconnected at the same time as the voltage is switched on.
Notes
The tachograph control lamp in the instrument cluster is lit.
Action
Check the yellow CAN bus cabling and harness-to-harness connectors. See whether the instrument cluster set any fault codes.
42019
Impulse sensor
Error identification
The encrypted signal from the impulse sensor has been detected as being faulty or unknown.
Cause
The fault code is set if the tachograph or the impulse sensor is renewed without being paired using the special test instrument.
The fault code can, however, also be set if communication between the units has been faulty due to short circuits, open circuits or
defective impulse sensor.
Notes
Registration fault on the graph chart, both permanent and sporadic, can be an indication of a communication fault between the
tachograph and the impulse sensor.
Action
Pair the units using the special test instrument if necessary.
Check the impulse sensor including wiring and harness-to-harness connectors.
43042
Impulse sensor
Error identification
The speed signal from the impulse sensor is missing or is detected as faulty.
Cause
The fault code is set if the tachograph or the impulse sensor is renewed without being paired using the special test instrument.
The fault code can, however, also be set if communication between the units has been faulty due to short circuits, open circuits or
defective impulse sensor.
Notes
Registration fault on the graph chart, both permanent and sporadic, can be an indication of a communication fault between the
tachograph and the impulse sensor.
Action
Pair the units using the special test instrument if necessary.
Check the impulse sensor including wiring and connectors.
Heri.H (INDE)
