IT PILLARS
FOR IT SOLUTIONS
DELIVERING ITSM SOLUTIONS WITH PASSION!
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ABOUT US
IT Pillars delivers ITSM solutions and professional
services to a wide range of organizations in Saudi Arabia.
We are fully dedicated to ITSM solutions and technologies
to provide the best service in this area.
We work very hard, along with our partners, clients, and
system integrators, to understand the market needs and
the trends in the ITSM field.
By dedicating our efforts and investment in ITSM
solutions, Our team is focusing on delivering excellent
service for our clients. We aim to be a distinguished
market leader in Information Technology Service
Management industry.
OUR CORE COMMITMENTS
Vision
To Maintain The Highest Levels Of Quality Services So That We Can
Provide The Best It Services.
Mission
Our Success Is Driven By Our High Customer Retention Rate.
Maintaining Such A High Satisfaction Among Our Customers’ Demands
That We Are Both Relationship Focused And Business Minded.
OUR SERVICES
1 MANAGEENGINE SOF T WAR E SOLUTIONS
A wi de var i e t y o f e asi l y s ca l a b l e IT
s ol uti o ns that c an b e e a s i l y i nteg ra ted
i nt o a ny i nf r ast r u c t u r e .
2 PROFESSIONAL SE RVIC E S
Pos t p ur c hase se r v i c e s to hel p you wi th
I ns tal l ati on
C on f i gur ati o n
I mp l e me ntat i o n
C on sul tati on
T r a i n i ng
Sup por t
Mi n ute by Mi nu t e Re p o r ti ng
ManageEngine Solutions
1 Identity and Access Management
2 Enterprise Service Management
3 Unified Endpoint Management and Security
4 IT Operations Management
5 Security Info and Advanced IT Analytics
6 Cloud Solutions for Enterprise IT
Identity and Access Management
Active Directory Management
Manage, track, and secure Active Directory
ADManager Plus ADAudit Plus ADSelfService Plus Exchange Reporter Plus
Active Directory, Microsoft Real-time Active Directory, Password self-service, Reporting, auditing, and
365, and Exchange file, and Windows server endpoint MFA, conditional monitoring for hybrid Exchange
management and reporting change auditing access, and enterprise SSO and Skype
RecoveryManager Plus
Active Directory, Microsoft 365,
and Exchange backup and recovery
Identity and Access Management
Identity Governance and Administration
Orchestrate user identity management and access controls for Zero Trust
AD360 M365 Manager Plus Identity Manager Plus
Workforce identity and Microsoft 365 management, Secure single sign-on for
access management for reporting, and auditing enterprise applications
hybrid ecosystems
Identity and Access Management
Privileged Access Management
Control and secure privileged access to critical enterprise systems
PAM360 Password Manager Pro Access Manager Plus Key Manager Plus
Complete privileged access Privileged password Secure remote access and SSH key and SSL/TLS
security for enterprises management privileged session certificate management
management
Enterprise Service Management
Enterprise and IT Customer service IT Asset
Service Management Management Management
Deliver a consistent Build a one-stop portal for Centralize and automate the
employee experience across customers with efficient complete IT asset life cycle
business functions account management
ServiceDesk Plus SupportCenter Plus AssetExplorer
Full-stack service Customer support IT asset
management for with built-in billing management with an
enterprises for businesses integrated CMDB
Unified Endpoint Management and Security
Endpoint Management
Automate OS deployment, patching, MDM, and other asset management routines
Endpoint Central Mobile Device Patch Manager Plus Patch Connect Plus
(formerly Desktop Central) Manager Plus
Unified endpoint Comprehensive mobile Automated multi-OS patch Automatic patching of third-
management and security device management management party software
OS Deployer Remote Access Plus
OS imaging and deployment Enterprise remote access
Unified Endpoint Management and Security
Endpoint Security
Proactively secure all your endpoints and browsers from cyberattacks
Vulnerability Manager Plus Device Control Plus Application Control Plus Browser Security Plus
Prioritization-focused Data loss prevention for Software discovery and Browser security and
enterprise vulnerability peripheral devices endpoint privilege management
management management
Endpoint DLP Plus
Advanced data loss prevention for
endpoints
IT Operations Management
Network and Server Performance Monitoring
Manage and optimize network, server, and application performance
OpManager Plus OpManager NetFlow Analyzer Network Configuration Manager
Unified network, server, and Network performance Bandwidth monitoring and Network change and
application management monitoring traffic analysis configuration management
Firewall Analyzer OpUtils
Firewall rule, configuration, and log IP address and switch port
management management
IT Operations Management
Application Performance DNS management IT Incident Management
Monitoring
Monitor, manage, and Manage your DNS records Get instant alerts for critical
troubleshoot application securely incidents and provide real-time
performance status updates
Applications Manager CloudDNS "New" AlarmsOne
Server and application An all-in-one DNS Centralized IT alert
performance monitoring management service to management
keep your business
Site24x7 online Site24x7 StatusIQ
Full-stack monitoring for Status pages for real-
IT admins, DevOps, time status and incident
and SREs communication
Security Information and Event Management
SIEM Log and Compliance Management
Spot, investigate, and neutralize security threats Gain deeper visibility into security events and ensure compliance
Log360 EventLog Analyzer Firewall Analyzer
Unified SIEM solution with integrated Comprehensive log and IT Firewall rule, configuration,
DLP and CASB capabilities compliance management and log management
Security Auditing
Audit Active Directory, cloud platforms and files to enhance your security posture
ADAudit Plus SharePoint Manager Plus M365 Security Plus Cloud Security Plus
Real-time Active Directory, SharePoint reporting Microsoft 365 security Cloud security monitoring
file, and Windows server and auditing and analytics
change auditing
DataSecurity Plus FileAnalysis
File auditing, data leak prevention, File security and storage
and data risk assessment analysis
Advanced IT Analytics
IT Analytics
Connect to your IT applications and visualize all facets of your IT
Analytics Plus CloudSpend
AI-enabled IT analytics Cloud cost management
for enterprises for modern software
teams
Low-Code App Development
Custom Solution Builder
Build tailor-made apps to automate operations at your organization
AppCreator
Advanced low-code
platform for building
powerful applications
Cloud Solutions for Enterprise IT
Cloud-Native Solutions for IT Management
Monitor, manage, audit, and secure your multi-cloud and hybrid infrastructure
Identity Manager Plus ServiceDesk Plus Endpoint Central Mobile Device Manager Plus
(formerly Desktop Central)
Secure single sign-on for Full-stack service Unified endpoint management Comprehensive mobile
enterprise applications management for enterprises and security device management
Remote Access Plus Patch Manager Plus Site24x7 Site24x7 StatusIQ
Automated multi-OS patch Full-stack monitoring for IT Status pages for real-time status
Enterprise remote access
management admins, DevOps, and SREs and incident communication
CloudSpend AlarmsOne Log360 Cloud
Cloud cost management for Centralized IT alert Secure your IT infrastructure and
modern software teams management prove compliance from the cloud
Analytics Plus Cloud "New" CloudDNS "New"
AI-enabled IT analytics for An all-in-one DNS management
enterprises service to keep your business online
Cloud Solutions for Enterprise IT
Business Applications for IT
Boost productivity and improve team collaboration
Zoho Creator Zoho Assist Zoho Projects Zoho Sprints
Low-code application Remote support software Collaborative project Agile project management
development platform management
Zoho Workplace Zoho Meeting Zoho Lens
All-in-one video All-in-one AR remote
All-in-one collaboration tool
conferencing solution for assistance software solution
for unified communication
remote business meetings for remote collaboration
Latest ManageEngine Solutions Awards
A leading CXO media, Enterprise IT world, has awarded ManageEngine
Applications Manager as the “Best application performance monitoring brand”
at their CIO Select Awards, held in September 2022.
ManageEngine OpManager has been recognized as a Champion in SoftwareReviews'
Emotional Footprint Report 2022 edition with a net score of [Link] is the only
v e n d o r i n t h e n e t w o r k m o n i t o r i n g i n d u s t r y t o h a v e c r o s s e d t h e c o v e t e d m a r g i n o f 9 0.
The awards celebrate the individuals and the entities responsible for reshaping our
society and ultimately making it a better place for us all to inhabit.
Endpoint Central has been recognized as a Leader in the IDC MarketScape:
Worldwide Unified Endpoint Management Software 2022 Vendor Assessment.
ManageEngine Recognized in the 2022 Gartner® Magic Quadrant™ for Unified
1- Endpoint Management Tools.
2- Privileged Access Management.
3- Application Performance Monitoring and Observability.
OUR PROFESSIONAL SERVICES
IMPLEMENTATION
Once you choose the right software solution, you will have to integrate
it into your business. This includes installing the software into your
existing systems. We do sync the system with the company process so
that it could perform, in addition to managing your deployment and
configuration according to best practices and in line with your
business goals and requirements.
OUR PROFESSIONAL SERVICES
IT CONSULTATION
We do offer a full Consultancy Service to ensure that, as your
business grows, your systems do too. Whether you are looking
for a one-off IT project, guidance and advice on an existing
development, our team of Consultants are here to ensure your
projects are delivered on time.
OUR PROFESSIONAL SERVICES
TRAINING
Whether you are rolling out the latest technology or need
specific training to enhance your employee performance, we can
offer a package to suit your needs. From system user training
through to advanced, high level software training, improve
productivity and maximize employee potential with our help.
OUR PROFESSIONAL SERVICES
TECHNICAL SUPPORT
Ongoing comprehensive support, with immediate access to our
experts for the swift resolution of your software solution.
OUR PROFESSIONAL SERVICES
MINUTE BY MINUTE REPORTING
Introducing a service that keeps both the client and the technical
team up to date after each session held regarding what it is
already done. And if there are any upcoming requirements either
from the client side or the team side.
OUR CLIENTS
NEI L
TRAN
FIND US AT NO. 303, 3RD FLOOR, SALMA COMMERCIAL CENTER,
MEDINA RD.,JEDDAH, SAUDI ARABIA
Phone: +966 12 6575573
Fax:+966 12 6576390
info@[Link]
[Link]
FIND US AT IT-Pillars
@itpillars
@itpillars
IT-Pillars
