Webinar Sales Strategies Overview
Webinar Sales Strategies Overview
com
[Link]
Session #1
OVERVIEW
1 INTRODUCTION 2 CONTENT 3 TRANSITION
[Link]
[Link]
4 CLOSE
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
WELCOME!
10,000+ hours over 11 sessions?
Discouragement: Try and fail. Try and fail. Bruises and cuts.
It's easier to make decisions right than to make the right decisions
Session #2
OFFER, PRICE
& BONUSES
4 CLOSE
WHY START HERE?
[Link]
[Link]
OFFER
PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
HIGHLIGHT
PRICE
LINK TO HIGH $$. DROP IT. DROP
IT AGAIN. REVEAL, CALL TO
ACTION
The purpose of a pitch webinar is to sell product
BONUSES
HEADLINE. 3 BENEFITS.
PROOF. FUTURE PACE. The better clarity you have on what you're selling,
GUARANTEE the better you set up the sale
REVERSE THE RISK OR
TURN IT INTO A BENEFIT
45+ MINUTES
THE OFFER [Link]
[Link]
The least important part... it's not what they get, it's what it can do for
them (you buy the drill for the hole)
The goal of your offer is to give the bare minimum necessary to link
to their investment followed by your first call to action!
Things to consider
• Easy to say out loud (Genius Webinars)
• Has a benefit (Amazing Selling Machine)
• Sounds prestigious (Genius Network)
• Creates desire (AMZ Launchpad)
• Memorable (Product eClass)
• Exact match domain (Ramp Engine)
TAGLINE
[Link]
[Link]
Examples
• Genius Webinar: secrets of $100 million dollar in sales (proof)
• Product eClass: how to create world class info products
(descriptive)
• AMZ Launchpad: the single greatest tool for ranking your product
on page one of Amazon (category ownership)
BENEFIT STATEMENT [Link]
[Link]
Introducing
Product Name
First, we have to figure out what the major components of the offer
are
To do this, you should list every deliverable they get in full when
they sign up
HIGHLIGHT MAJOR COMPONENTS [Link]
[Link]
Once you list out all the components, then you have decide what
should go into the main offer and what you’ll hold back for the
bonuses
"I'll beat you with my team the first half, then we'll switch teams and
I'll beat you with your team the second half!"
• I will rearrange existing offers for clients, unpack things, break out
things, marry together things, rearrange things, so that the offer can
do its job and still leave room for the bonuses.
The reality is most people don't come in with a strong enough offer
in the first place!
Headline
Benefits
Proof
Future Pace
HEADLINE & BENEFITS
[Link]
[Link]
HEADLINE
what it is...
what it can
do for you...
How it makes
your life better...
[Link]
[Link]
PROOF
Testimonial
Personal results
Deliverable images
Facts/statistics
[Link]
[Link]
FUTURE PACE
explain on a single slide what
life is going be like for them
once they master this
PUTTING THE OFFER TOGETHER [Link]
[Link]
Product name, tag line, benefit statement: 1-2 slides, less than 1
minute.
2-5 Major components: 8-15 slides, less than 3 minutes. The more
words you use, the less slides you'll have. Pictures can say a lot!
NOW, LINK TO PRICE [Link]
[Link]
Until you reveal the price the customer can’t quite understand how
valuable your offer is as it relates to them
This is one of the main reasons we like to get price out of the way as
soon as possible
Also, most people are unlikely to say yes the first time they are
presented with a major investment and opportunity for change
PRICING TECHNIQUE [Link]
[Link]
Reveal with scarcity and call to action. Reveal your price as a limited
time offer they must act on immediately to lock in, and tell them where to
go to purchase it
PRICE ANCHORING
[Link]
[Link]
If you analyzed how much time you spent on a webinar talking about
the core offer vs. how much time you spend on the bonuses, you’ll
discover you usually spend 2-3x longer on the bonuses
What we’ve done up to this point is linked the price they pay with the
core offer. Likely, they are now in a “ maybe” state.
Imagine the effect it has on them when you keep adding even better
stuff, for “free” that they can get on top of what they are already
getting.
BONUS PRESENTATION
[Link]
[Link]
Headline
Context
Benefits
Proof
Future Pace
[Link]
BONUS #1: PROFESSIONAL HD RECORDINGS
[Link]
[BONUS 3 SLIDES]
[BONUS 4 SLIDES]
Etc.
OTHER BONUS CONSIDERATIONS [Link]
[Link]
They can be used to handle objections make money before you even
come to the event (pre-event profits bonus)
Each time you stack the bonuses, you can present bonuses slightly
different for a compounding effect
When introducing each bonus, add a verbal call to action “When you
sign up at <URL>, you’re also going to get this!”
Consider saving your best bonus for last and compliment it with a
major push to purchase
1 INTRODUCTION 2 CONTENT 3 TRANSITION
[Link]
[Link]
4 CLOSE
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Session #3
GUARANTEE, SCARCITY
& OBJECTIONS
4 CLOSE
THE CLOSE, PART II
[Link]
[Link]
OFFER
PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
HIGHLIGHT
PRICE
LINK TO HIGH $$. DROP IT. DROP Now that they've seen everything they can get, it's
IT AGAIN. REVEAL, CALL TO
ACTION time to handle objections
BONUSES
HEADLINE. 3 BENEFITS.
PROOF. FUTURE PACE.
Risk is one of the biggest! (Guarantee)
GUARANTEE
REVERSE THE RISK OR
TURN IT INTO A BENEFIT
General and specific objections can make or break
OBJECTIONS the sale
VALIDATE IT. REFRAME IT.
SHATTER IT. RE-ENGAGE.
SCARCITY
THE PENALTY FOR Waiting is also a silent objections
WAITING TO SIGN UP
45+ MINUTES
THE GUARANTEE [Link]
[Link]
Should you even offer one? The decision often comes down to the
potential financial impact. Even if you don't want to offer an unconditional
guarantee, consider a conditional one
“And when you sign up, know this – whether it’s 29 minutes from now or
29 days from now, if you ain’t happy I ain’t happy. For any reason or for no
reason whatsoever, if you want your money back you can get it because I
only want to keep your money if you’re happy. All you have to do is go to
[Link] and tell us ‘gimme my money back’ and you got it,
and in short order – our response times to any support requests average
61 minutes over a 24/7/365 time period. You can only make such a
guarantee when you’re confident that what you have is the real deal, and
I'm fairly confident that when you sign up at <URL> you’re getting exactly
what you need to <insert benefits here...>”.
DEPENDING ON THE OFFER [Link]
[Link]
“I’m not asking you to decide yes or no today... I’m asking you to make a
fully informed decision, that is all. The only way you can make a fully
informed decisions is on the inside, not on the outside. So you get on the
inside and see if everything we say on this webinar is true and valuable to
you. Then, if it is, that’s when you decide to keep it. If it’s not for you, no
hard feelings. You will then, after signing up at <URL> be able to make a
fully informed decisions that this isn’t for you. But you can’t make this
decision right now for the same reason that you don’t buy a house without
first looking at the inside of it. And know this... Whether it’s 29 minutes
from now or...”
NO UNCONDITIONAL GUARANTEE? [Link]
[Link]
If you’re going to go this route, make sure the stipulations aren’t too
cumbersome and are easy for you to explain without taking up too
much time
“When you sign up today here’s what will happen... You build a
successful business that can easily be turned into a million dollar a
year enterprise... IF... You, for whatever inexplicable reason, don’t
create a business within a short time frame profiting at a rate of at least
$2,500/mo... Then you’ll have two options.
Option 1: You will refund ASM and we will buy your business (including
inventory) for double what it cost you to get started plus give you
$5,000 for your time (up to a grand total of $10,000).
Option 2: You will stay in ASM and we will personally help you reach
$25,000 in revenue within 90 days. Why do we do this?
CASE STUDY [Link]
[Link]
"We do this for a very selfish reason... I’m more than happy to pay your
costs and buy your business for up to $10,000. I get the better end of
the deal. However, at least this guarantees you profit no. matter. what.
If you don’t want to sell us your business then I’ll personally help you
reach $25,000 in revenue within 90 days. How? I will work with you
one-to-one to make your business successful. Now what if By some
small miracle with all my help you still don’t reach $25,000 in 90 days...
Then I just hand you over an established Amazon business...”
[Link]
[Link]
CASE STUDY [Link]
[Link]
“When you sign up I know for a fact one of these three things will
happen... You will be profitable with your own business. You will get paid
up to $10,000 from us to buy your business. You will generate $25,000 in
revenue in 90 days or we hand you over an established Amazon
business.”
[Link]
[Link]
[Link]
[Link]
KEEP IN MIND...
I was selling something that, at the time,
was $5,000
Some who buy never start. About 10% never even login more than once
Some start but give up early. Over half of customers never consume
more than 25% of the available materials.
In order to qualify for the double your money back guarantee you
need to create three new and unique products based on three
different modules in the course within 60 days of your purchase
and have them available to be purchased online for at least 30
days. You must do at least one test-purchase to ensure payment
processing and product delivery are working. These are products
a customer would be happy purchasing so they must adequately
cover enough details to make a customer reasonably happy. For
written products, there must be at least 2000 words of unique
content, edited, and properly formatted; for audio and video
products, run time from start to finish must be at least 2 hours and
the content should be well edited. The products must adhere to
the general step-by-step process as outlined in the module you
followed to create the product. In order to claim the double your
money back guarantee, you must meet all the above
requirements and contact us within 90 days of your purchase via
Support. Customers who choose the 4-payments option must
make all payments on-time or they will not qualify for this double
your money back guarantee.
REASON WHY
[Link]
[Link]
You just have to construct a reason why all sales are final and that
there is no guarantee
It’s also highly recommended that you make note of this on your
checkout page as well
[Link]
[Link]
WITH GUARANTEES [Link]
[Link]
What you do when you offer a guarantee is remove the risk. The
more you can go about removing the risk, the more likely someone
is to say yes to your offer
Two types
• Universal
• Product specific
UNIVERSAL OBJECTIONS
[Link]
[Link]
Money Fear
Time Conflict
Belief Confusion
Ability Timing
Trust Bias
MONEY OBJECTION TECHNIQUES [Link]
[Link]
Buyers are liars you can't afford it? If you could afford it no problem, would
you get it then?
Resources vs. Resourcefulness it's not how much money you have, it's
what opportunities are available to you
Cost or investment? If it could give you 10x back in short order, did it really
cost you anything... and what's the cost of inaction?
It's not about the money it's about what it can do for you...
PHRASES TO CONSIDER [Link]
[Link]
We didn't ask how cheap we could make it, we figured out how to give you
the best solution for the greatest deal...
Bad Good
affordable, bargain,
cheap
"just", low
cost investment
payments installments
if when
TIME OBJECTIONS [Link]
[Link]
Money can be replaced but time can't. It's what you do with the time you
have that matters...
This won't take time it will give you time (the priority list close)
If this required a lot of time then we wouldn't have all these success
stories...
When I have more time then I'll do it thinking will devastate you...
PRODUCT SPECIFIC OBJECTIONS [Link]
[Link]
Location
Window of opportunity
Alternatives
Validate it. It’s true there are more opportunities out there than ever before…
Reframe it. Isn’t it also true that we all have the same 24 hours in a day and the
same 7 days in a week? It’s not so much how much time you have, it’s what you
do with the time you have.
Shatter it. In your mind make a list of all the different stuff you do in your business
on a day to day basis. Now be honest with yourself, there is something you’re
doing right now that doesn’t serve you…
Re-engage. My point: time is what you make it and you and I know this is going to
be time well spent when you sign up at…
[Link]
[Link]
OBJECTIONS
There are never more than a handful
of real objections related to any
product (usually 5-7)
Show what will happen when you sell out. If the page is already
created, then you must be serious!
Don't ever lie. It will cost you more in future sales. You can get creative
though with the truth ;)
SCARCITY
Determine all the different types and
ways you can use scarcity
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Session #4
DEFINED OUTCOME
& STEP BY STEP
2 CONTENT [Link]
[Link]
DEFINED OUTCOME
WHAT'S THE ONE THING THEY
WILL NOW BE ABLE TO DO?
STEP BY STEP
A CLEARLY DEFINED OUTCOME
FIRST DO THIS, THEN THAT,
THEN THIS...
45-60 MINUTES
A CLEARLY DEFINED OUTCOME [Link]
[Link]
If you have too few steps, it means you’ve probably combined two or
more steps together.
If you have too many steps, either your defined outcome is overly
ambitious or your steps are too granular
STEP BY STEP
[Link]
[Link]
Session #5
DEFINED OUTCOME
CONTEXT
WHAT'S THE ONE THING THEY
WILL NOW BE ABLE TO DO?
Let's say you want to make money - lots of
STEP BY STEP
FIRST DO THIS, THEN THAT, it!
THEN THIS...
CONTEXT
WHY WHAT YOU'RE ABOUT TO
SHOW THEM IS IMPORTANT
I can show you a simple strategy... it's
VISION
called bank robbing!
GET THEM TO TAKE ACTION
IN THEIR MIND
45-60 MINUTES
[Link]
[Link]
Before you show someone how to do something, you have to set the
stage for why it’s important and what’s involved
Think of it as laying the ground rules to put the proper technique into
the proper perspective.
[Link]
[Link]
The more they buy in with excitement on doing what you’re showing
them at each step, the more likely they will buy at the end of the
webinar
With context, you're setting the stage for when you do share your
strategy, it lands with the biggest impact
[Link]
[Link]
CONTEXT
Sketch out context for each step
you have in your webinar
VISION
[Link]
[Link]
I think Wayne Dyer put it best when he flipped the saying “I’ll believe
it when I see it!” to “I’ll see it when I believe it.”
The reality is when you see it – truly see it in your mind – then it
becomes more likely you’ll act upon it.
EXAMPLE FOR PRODUCT SELECTION STEP [Link]
[Link]
Picture this. Any time you wish to find a new product, a new profit center... you fire up the Amazon app, punch
a few characters in and your off. I like to do this between innings at my oldest daughter Abbie’s softball
games. Between bottom of the second and top of the third, you got one, two, three, probably four or more
outstanding product ideas.
Now you know that they all won’t be home runs. But that’s okay because found money is free money. One of
those products will, without any TLC, probably be a 4 figure ‘eh’ product. Neat, when you know the coach at
his day job doesn’t even make 4 figures a week from a 40+ hour job while this one product, which you list
and practically forget about does that on autopilot. Two other products you find, they’re respectable. Not quite
mai tai’s on the beach for the rest of your life income, but enough each to push you over that sacred 6 figure
a year threshold.
Sounds great until that fourth product hits – and that one dwarves the other three combined. Now here is the
secret, it usually takes 4 products to get that one winner. For some, it’s the first. Others the second or third.
Yet, when you do get ‘the one’, your life is never the same again.
And if there is a money trail on the ground, I pick up the $10s, $20s, and $50s alongside the $100 bills if it’s
right in front me. That is what life will be like for you once get the ins and outs of our particular approach for
selecting products to sell on Amazon.
VISION
[Link]
[Link]
VISION
Sketch out vision for each step
you have in your webinar
[Link]
[Link]
Session #6
STRATEGY &
COMMITMENT
2 CONTENT [Link]
[Link]
DEFINED OUTCOME
STRATEGY
WHAT'S THE ONE THING THEY
WILL NOW BE ABLE TO DO?
STEP BY STEP
FIRST DO THIS, THEN THAT,
THEN THIS...
COMMITMENT
GET THEM TO PROMISE
ACTION WILL BE TAKEN
45-60 MINUTES
STEPS WITHIN STEPS
[Link]
[Link]
Genius Webinars
1. Introduction
2. Content
1. 60 Second Recap
3. Transition 2. Yes Momentum
4. Conclusion 3. Two Choices
CRITERIA
[Link]
[Link]
Your goal is to spend about 5-10 minutes per step on the "how" of
each step
If ever there was a time to show and not just tell, here it is!
STRATEGY
[Link]
[Link]
STRATEGY
For each step, decide if you're
going to do steps within steps or
criteria
COMMITMENT [Link]
[Link]
Getting more yeses before you ask for a yes decision related to your
offer would go along ways, wouldn’t it?
And isn’t it simple, if you think about it, to get these micro-
commitments?
Does that ring true with you? Vs. that rings true with you, doesn’t it?
There is also...
• Right?
• Make sense?
• Agree?
• Correct?
• Deal?
• Understood?
• Got it?
MACRO COMMITMENTS [Link]
[Link]
The more and deeper you get them to commit to action, the easier it
will be for them to buy at the end...
EXAMPLES [Link]
[Link]
“If we stopped the webinar right now, would you feel you’ve already
gotten your money’s worth?” pause for answer. “Excellent. And
here’s the thing. We’re just getting started.”
EXAMPLES [Link]
[Link]
“Do you think that doing this instead of what you’re currently doing
is likely to yield a better result? Are you willing to promise me that
you’ll do this instead the next time the situation comes up? Swear?
Pinky promise?”
EXAMPLES [Link]
[Link]
“Now you have one of three choices. You can choose to do things the old
way, the natural way but the limiting way none the less. I call this the
maintaining the status quo. Your second choice is to do nothing. Not sure
how that’s going to help you but it is a choice. Your third option – you can
actually use what I showed you. Not think about it, not just say ‘yeah that
sounds like a good idea’ but actually take this thing out in the real world
and make it show up when it counts. Which of these three options can you
see yourself doing?”
MACRO COMMITMENTS [Link]
[Link]
Get your audience to forge a new identity tied to new actions to get
different results then they have been getting in the past.
MACRO CONSTRUCTION [Link]
[Link]
“You can see how this could save you a lot of time and money,
right?” yes.
“And saving you a bunch of time and money, that would make a
huge impact on your life, wouldn’t it?” yes.
“So what I just showed you, which we agreed is valuable both in the
time and the money department... are you going to waste it or are
you actually going to commit to me, yourself and the whole world to
use it?”
ANOTHER EXAMPLE [Link]
[Link]
“Wouldn’t it have been nice to know this 20 years ago instead of just
now?” yes.
“And doesn’t it suck that most people will go their whole life
blissfully unaware of this?” yes.
“Yet even if you knew this 20 years ago and choose to ignore it,
you’d actually be worse off today than if you didn’t know it because
then you willingly played a role in your own downfall. What would
you need to do to make sure this doesn’t happen...”
IMPORTANT [Link]
[Link]
COMMITMENT
Pick at least one step in your
webinar, and determine which
macro commitment you will use
1 INTRODUCTION 2 CONTENT 3 TRANSITION
[Link]
[Link]
4 CLOSE
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Session #7
TRANSITION
3 TRANSITION [Link]
[Link]
TRANSITION
60 SECOND RECAP Selling in general is uncomfortable because it’s
THE WHOLE CONTENT SECTION
SUMMARIZED IN SHORT ORDER
confrontational
3-5 MINUTES
TRANSITION FORMULA [Link]
[Link]
1. 60 second recap. The intent is to summarize with flair all the content
you’ve shared this far in short order.
“In our brief time together today I’ve given you the exact formula I’ve spent years perfecting
to the tune of 9 figures – you now immediately possess it and with it, all the power it holds.
You now know how to, in the first 5 minutes, get more people wanting to buy from you than
most webinars get for the whole entire webinar. You now know certain webinar “magic
tricks” that can practically manifest conversion and profit almost out of thin air. I’ve given
you a process for sharing your content in a way that creates commitment in your audience
which makes it harder for them to say no to your offer at the end then just simply saying
yes. I’ve given you the approach that not only makes the sale today of the product, but sells
the audience on you so they are more likely to buy from you in the future, buy more often
with less resistance and buy at higher prices. You now have the 5 part pitch formula that
takes the hardest part of the webinar and makes it paint by numbers for automatically
positioning your offer in the best light possible, so the most amount of people can
understand the true value of what you offer, and as a result you’ll be able to make more
sales moving forward than you’ve ever made in your life. I’ve given you the confidence to
transition for educating to selling, even if you hate selling. I’ve sprinkled in tactics, tricks and
near effortless things you can immediately use that, simple as they are to implement can
have a profound impact on your results and your bank account. All this and much, much,
more in the limited time we had to interact together today...”
THE PURPOSE [Link]
[Link]
You have just given them the full content experience again for the
second time in one powerful shot!
HALF DOZEN YESES [Link]
[Link]
Do you feel more comfortable harnessing the power of webinars in your business?
Do you realize the advantage you have in the market by using these cutting-edge
webinar techniques?
Can you see yourself using what I showed you today to help you grow in your
business and your ability to do webinars?
Even if you use just a tiny fraction of what I showed you, would you say our time
was well-spent today?
Would you like to spend even more time together going even deeper and further on
how to make webinars show up in your business with impact?
TWO CHOICES [Link]
[Link]
“Now here’s what I know about you. Even if we had 4 hours together instead of just 45
minutes, it’s going to be hard, almost impossible to create lasting change, to give you
the full extent and benefit of all that I could give you. No matter how good anyone is, and
I’ m better than most, one measly webinar isn’t really going to go about creating the
change in your life that you want and deserve. You need more than that. While what I’ve
given you today was incredibly value, as you have told me, it’s frankly the tip of the
iceberg. And if you like what I’ve shared with you so far, you’ll love what I’ve got for you
next if you said to yourself that you want to go even further than our brief encounter
today. You see, before doing this webinar today I was faced with one of two choices. The
first choice is I could share what I’ve shared thus far, part ways with you and then hope
that on, your own you can make a go of it and second. Or my second option – I could
take a more active role and responsibility for your success, to create a situation where
our relationship could evolve form a more one and done type of deal to an ongoing,
growing and mutually rewarding relationship. I choose the second option and when you
see what I have in store for you, you’ll be glad that I did. It is with great pleasure to
introduce to you...”
THE PURPOSE [Link]
[Link]
First, we acknowledge reality – big change usually comes from repeated exposure
over a period of time longer than just once. This is logical and applicable to pretty much
anything you’re going to pitch, which is why I use it frequently in the last section of my
transition.
Second, “...you need more than that.” I’m now positioning what I’m about to sell as
something of great benefit to them.
Third, “And if you like what I’ve shared with you so far, you’ll love what I’ve got for
you next...” This is called linking. I’m connecting a statement of truth with one that has
yet to be proven.
Fourth, “I choose the second option and when you see what I have in store for you,
you’ll be glad that I did...” Positioning what you’re about to sell to them as a favor, a
good thing...
1 INTRODUCTION 2 CONTENT 3 TRANSITION
[Link]
[Link]
4 CLOSE
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Session #8
AUTHORITY
1 INTRODUCTION [Link]
[Link]
AUTHORITY
AUTHORITY
RESULTS, POSITIONING,
CELEBRITY, TESTIMONIALS People trust doctors even though doctors have
COMMITMENT
been reported as the third leading cause of death
BECAUSE "BUY IN" LEADS in the United States.
TO BUYING
OBJECTIONS
WHAT PREVENTS THEM FROM You know whom they trust more than doctors?
SAYING YES TO YOUR OFFER?
Celebrities. Jennie McCarthy did more for the
HOPE anti-vaccination movement than any doctor ever
THE FUTURE WILL BE MUCH
BETTER THAN THE PRESENT did.
INTRIGUE
BECAUSE CURIOSITY LEADS
TO ENGAGEMENT You know whom they trust more than celebrities?
Doctor celebrities. Just ask Dr. Oz.
5-15 MINUTES
4 ELEMENTS OF AUTHORITY [Link]
[Link]
2. Positioning – what could you show that would be impressive and set
you apart from others they may compare you to?
What's something your audience knows and is awed by that they can
link to?
Are there price tags that go along with it that you can use to
establish a high level of value?
The best way of doing that is to show how you came from where
they are now coming from.
[Link]
[Link]
EXAMPLE
3) CELEBRITY
[Link]
[Link]
Three types
Character testimonial – someone who talks about how good you are as a
person and at what you do. Ideally this person is a celebrity or someone of clout
and influence.
Capture it in the wild. A Facebook post is better than the text version of it
on slides.
Present it dramatically. Don't read it word for word, or make it hard for
the user to "skim" it.
Re-use your best testimonials. They can show up in more than one
place on your webinar.
Use a variety. Big results. small results. medium results. Black, white,
man, woman, old, young.
[Link]
[Link]
[Link]
[Link]
Session #9
COMMITMENT, HOPE
OBJECTIONS & INTRIGUE
1 INTRODUCTION [Link]
[Link]
COMMITMENT
AUTHORITY
RESULTS, POSITIONING,
CELEBRITY, TESTIMONIALS
INTRIGUE
BECAUSE CURIOSITY LEADS The more you sale. Plain and simple!
TO ENGAGEMENT
5-15 MINUTES
COMMITMENT
[Link]
[Link]
And this...
• “Let me know if that’s okay with you by typing yes into the chat box.”
COMMITMENT [Link]
[Link]
In the first five minutes you have to get them, in writing, to tell you
that they will commit to something major.
Not only does this foreshadow a relationship where you tell them to
do something and they do it...
But also hopefully the thing you ask is in alignment with your offer at
the end.
EXAMPLE [Link]
[Link]
“My agenda today is, in our small amount of time together, is to give you little effort strategies that
provide big impact in your business and life. My aim is to create confidence where there once was
uncertainty. To shatter confusion and replace it with clarity. To give, share and show exactly what
to do, when to do it and how to do it. My goal is to unlock within you the true potential I know you
have inside so you can make your unique and wonderful dent in the universe. Oh, if we can’t do
all of that, at least there is one thing I know I can do for you today – and that’s to make you
money. Lots of it. Yet, this is a two way street. I am going to give you my a-level best for our brief
time we are together today because I have faith that you will actually use what I share with you.
Nothing pains me more, nothing hurts me deeper than someone encountering a life changing
idea, and letting it go to waste. So I’m going to give you my best, but in return I ask you for your
best. I ask you right now, as we go through this, to see yourself doing what I show you. To make it
yours, to see the future show up right now in the present because as a friend and mentor, Bob
Proctor told me ‘thoughts become things. If you see it in your mind, you will hold it in your hand’.
And I want you to think about what I show you today and if you do that, you will hold it in your
hand. Lots and lots and lots of it. Is it okay for us to move forward with this agreement in place?
Don't just nod your head or say it to yourself. This is serious stuff. Prove it to me with the simplest
yet most powerful of gestures – a yes in the chat box right now.”
COMMITMENTS CREATE IDENTITIES [Link]
[Link]
The stronger the identity, the more congruence there will be with
actions in line with that identity.
If things were going good for them it’s unlikely they’d even be on the
webinar in the first place.
That thing, in one sentence, that gets them to make a promise to you
that, during the webinar, they will do something which
• creates pictures and movies in their mind that make them more
favorable to your offer
• see themselves taking action on what you’re showing them.
Belief – You’ve tried to solve this problem before and you couldn’t. You’ve failed every time previous to do
this. Why should this time be different?
Ability – Could you even learn this given all the time and resources in the world? Some skills are harder to
pick up than others, or are biased easier/harder for some people.
Trust – Does it sound too good to be true? Why should they have any faith that you’re here to help them
beyond just getting them to spend money?
Fear – Usually the fear of change, the fear of failure, the fear of the unknown or a combination of all of those
things.
Conflict – They want to get out of a situation they’re currently in, but don’t see how they can do so without
betraying the essence of who they are. How can you give them an out and/or show this isn’t a valid concern?
Confusion – Where do I start, how do I finish, can I do it if [insert supposed unique situation here].
Timing – Is now the right time for them? Did they miss the boat? Is it too early for them?
OBJECTION REFRAMING [Link]
[Link]
Validate & Reframe. That is a valid concern because what you really
want to know is this... will this time be different? Will you finally get the
solution you’ve been looking for all this time?”
Define what you’re agreeing to. Markets that have problems who have
already demonstrated the ability to pay for a solution.
Provide a target. “Put that aside for now though and let this wash over you,
and then at the end you’ll know more if this will be the perfect thing for you
to use with our customers and your products. Now having done this before
a few thousands times, I can tell you the odds are largely in your favor.
HOPE
[Link]
[Link]
There are two and only two dominate motivators inside of each and
every human being – pleasure and pain.
Who is more likely to take action and seek out and spend money for
their respective solutions?
PAIN GENERALIZED [Link]
[Link]
People in pain have trouble seeing anything other than more pain in
the future
You have to show them that the world truly is wonderful and the only
thing that gets in the way is the lack of the solution they are seeking
HOPE
[Link]
[Link]
“Let’s say I had a time machine and let you take it for a spin. You hopped in, and I brought you
to the exact point where everything I am about to show you today you now have mastered.
You have the ability to help more people be better versions of themselves. The money they
exchange to get the value... well they’re practically robbing you blind because of how much of
a better deal they’re getting out of it. But who cares because you’ve created so much positive
change in this world you’re richer and wealthier than you’ve ever been, and you’re more
confident in your ability to create and growth wealth than ever before. What are you going to
do now that you have all this extra time on your hands cause you’ve quadrupled your income
while working half the hours? See, we got a major problem here if we don’t figure out what
wonderful things you can now do when you have all this extra money and all this extra free
time. You could golf more, true... but what are higher pursuits that you’ve always wanted to go
after yet in the past seemed just like wishful thinking? What are you feeling now? What are
people saying about you? I bet it’s good things. No let me take that back... I bet it’s great
things. I want you to be selfish with these thoughts, keep them to yourself and draw upon their
supernatural powers. I only bring them up to you today because if we’re not careful we may
mistake the means for the ends. The webinar is just the means but the end is who it makes
you as a person. Your journey to get there... well congratulations... it starts NOW.”
[Link]
[Link]
MYSTERY & INTRIGUE [Link]
[Link]
How you reveal your insights is even more important than the
insights you reveal
Then, after the full webinar is finished, or at least the first shippable
version, I’ll go back to that slide and start writing “blind bullets” to
tease the things I will reveal later in the webinar.
A blind bullet is where you promise them a benefit but you keep it
secret on how to get that benefit.
[Link]
[Link]
JUST READING (SOME OF) THE [Link]
[Link]
Show not tell they are seeing slides that will come later "out of order" in
the introduction
Foreshadow the offer some of the slides had content sections that had
product shots from the pitch section (inception!)
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Session #10
PUTTING IT ALL
TOGETHER
1 INTRODUCTION 2 CONTENT 3 TRANSITION
[Link]
[Link]
4 CLOSE
OFFER
DEFINED OUTCOME
AUTHORITY WHAT'S THE ONE THING THEY PRODUCT NAME, TAG LINE,
BENEFIT STATEMENT AND
RESULTS, POSITIONING, WILL NOW BE ABLE TO DO?
CELEBRITY, TESTIMONIALS HIGHLIGHT
Give me 8 hours to chop a tree down, I'll spend the first 6 sharpening
my axe... that's what we've done here
Now it's just a matter of taking all these pieces and putting them
together
PUTTING IT TOGETHER [Link]
[Link]
The content section is the easiest but it takes the longest to create.
If you’re not careful, you can wear yourself out on the content
portion and not have enough energy to put toward the other
sections, which is a shame.
For the content section, I like to start with making the "roadmap"
slide, and then one slide for each step.
Then I add just the context to each step. If I had 4 steps, that means I
have 9 slides
Next, I create the vision for each step one slide per step.
Then I create the commitment for each step again for one slide.
Finally, in between the vision and commitment slides I'll build out the
strategy portion of each step
PUTTING IT TOGETHER [Link]
[Link]
For strategy I err on the slide of "too much" instead of too little
content per step
This is because it's easier to subtract and merge stuff later than it is
to add to the presentation
1st pass
[Link]
[Link] 2nd pass
1st pass
PUTTING IT TOGETHER [Link]
[Link]
Trimming slides
• For the content section, you’ll probably put too much in there your
first time through. That’s okay. Just let it flow.
• On your second pass through, be ruthless about what you get rid of
and what you can combine together
• You’ll usually cut out about 25% of the original content you put into
your presentation. Then, after you do the webinar live a few times,
you’ll probably cut out even more based on how it flows and how
your audience responds.
PUTTING IT TOGETHER [Link]
[Link]
It’s so easy to get that clarity when you can see it on slides, to be
able to optimize it into its smoothest, most impactful version than if
you’re trying to go from an idea to perfection in one fell swoop.
Trim and optimize. Trim and optimize. Then, once you go live, know
you’ll trim and optimize even more once you interact the webinar
with the real world.
PUTTING IT TOGETHER [Link]
[Link]
Assuming you start content first, then the next section I put some
serious effort into is the pitch.
I script the pitch the same way as the content. I overdo the
information.
I almost always follows the exact formula I laid out for you in the
pitch section
IDEA MANAGEMENT [Link]
[Link]
Now we can draw from the pitch and content section to punch up the
introduction
What emotions are they likely to feel as you teach them something?
Adjust as needed.
How can we take our standard transition techniques and make them
more specifically related to the content and pitch?
I will often need at least 3 solid passes through each section before I
feel comfortable with it
Even then, I will still fine-tune based on doing and delivering the
webinar in the real world (post mortem’s are critical!)
CONCLUSION [Link]
[Link]
Always observe how the audience responds to give you the real
insights into what you should tweak and improve!
[Link]
[Link]
Session #11
OPTIMIZATIONS
[Link]
[Link]