Venisha Lingareddy

BUSINESS ANALYST
Connecticut, USA | (551) 310-1436 | [email protected] | LinkedIn
SUMMARY
• Experienced Business Analyst with 5 years of expertise in driving business transformation, process improvements, and system
optimization across healthcare and financial sectors.
• Proficient in SQL for data extraction, manipulation, and analysis, ensuring efficient querying, database management, and
seamless integration of data across various systems to support business intelligence and decision- making processes.
• Advanced in BI tools like Power BI and Tableau for real-time reporting, KPI tracking, and enabling data- driven decision-
making across operational and financial processes.
• Strong background in requirements gathering and documentation, including Functional and Business Requirements
Documents to support system development and implementation.
• Expertise in Agile and Waterfall methodologies, ensuring successful project execution, stakeholder alignment, and timely
delivery of complex systems like EHR and ERP.
• Skilled in performing cost/benefit analysis, gap analysis, and creating Requirements Traceability Matrices to ensure alignment
between business needs and system functionality.
• Proven track record in User Acceptance Testing process optimization using Lean Six Sigma principles and ensuring regulatory
compliance for secure system deployments.
SKILLS
Languages: SQL, Python
Methodology: SDLC, Agile, Waterfall, Kanban, Lean Six Sigma
Documentations: FRD, BRD, SRS, Test Plan, User Guide
Project Management Tools: MS Project, MS Excel, MS SharePoint, Asana, Trello, Rally
Visualization Tools: Tableau, Power BI
Tracking Tools: Jira, HP Quality Center, Rational ClearQuest, RTM
Business Analysis Cost/Benefit Analysis, Impact Analysis, GAP Analysis, Risk Analysis, SWOT Analysis
ERP Planning & CRM: SAP, MS Dynamics Nav, Salesforce, HubSpot
Technical Skills: KPI, User Acceptance Testing (UAT), Alteryx, Requirement gathering, Google Analytics,
Data Analysis, MS Visio, Joint Application Development (JAD), MS Office, User Story
creation, Software development & testing, Data Modelling, Database Knowledge,
Business Intelligence (BI) Tools, Process Mapping, User Experience (UX) Understanding,
Quality Assurance (QA) Knowledge, Prototyping
Operating System: Windows, Linux

PROFESSIONAL EXPERIENCE
Business Analyst | The Cigna Group, CT Oct 2023 – Present
• Led a healthcare scheduling project using the Agile Scrum methodology, reducing patient wait times by 25% through
improved appointment booking processes and eliminating bottlenecks.
• Utilized SQL Server to analyze large datasets, producing over 15 business reports that enhanced decision-making by 30%
through improved data accessibility and clarity.
• Developed interactive PowerBI dashboards that cut report generation time by 40%, providing executives with real-time
insights for better data visibility and KPI tracking.
• Authored comprehensive Business Requirement Documents (BRDs) and System Requirement Documents (SRDs) that
aligned stakeholder expectations, achieving a 98% approval rate by defining project scope, objectives, and requirements.
• Created over UML diagrams in Microsoft Visio to facilitate better collaboration between business and IT teams by providing
clear visual representations of system functionalities and workflows.
• Managed functional and non-functional requirements using Jira, processing more than 300 new feature requests and
achieving a 95% on-time delivery rate by prioritizing tasks effectively.
• Conducted a comprehensive gap analysis of the legacy scheduling system, identifying inefficiencies such as long patient wait
times, lack of real-time appointment tracking, and inadequate integration with other healthcare systems.
• Leveraged AWS cloud services to host and scale the healthcare scheduling system, ensuring high availability and disaster
recovery while reducing infrastructure management costs by 30%.
• Conducted over 30 user interviews and 10 Joint Application Development (JAD) sessions to gather requirements and
perform gap analysis between the legacy and new scheduling systems, identifying 50+ improvement areas.
• Monitored sprint progress using burn-down and burn-up charts, ensuring 95% accuracy in sprint delivery estimation, project
planning, and resource allocation.
Business Analyst | Accenture, India Apr 2020 – Dec 2022
• Utilized Python to automate financial forecasting models, improving projection accuracy by 20%, reducing manual
processing time by 40%, and saving over 120+ hours per month for finance teams.
• Collaborated with stakeholders to gather business requirements, producing 15+ detailed Functional Requirements
Documents (FRDs) and Business Requirements Documents (BRDs), ensuring alignment with $2M+ operational priorities.
• Designed and implemented Power BI dashboards, improving financial reporting accuracy by 25% and reducing decision-
making latency by 30%, providing real-time insights into key financial metrics.
• Directed UAT sessions for an ERP system, ensuring a smooth transition from legacy systems by identifying issues, validating
the new system against business requirements, and using HP Quality Center for issue tracking.
• Performed gap analysis during M&A integrations, identifying and addressing 30+ discrepancies in financial reporting
systems, mitigating post-integration risks by 25% for consolidated assets worth $50M+.
• Led the integration of MS Dynamics NAV with financial systems, streamlining accounting, inventory management, and
reporting processes, reducing inventory discrepancies by 20% and increasing reconciliation speed by 30%.
• Deployed cloud-based financial applications on Microsoft Azure, increasing system scalability by 50%, improving
security protocols to meet ISO 27001 standards, and reducing server downtime by 25%.
• Managed and tracked project progress using Rally, achieving a 90% sprint completion rate on time and enhancing team
productivity by 20% through effective sprint planning, reviews, and retrospectives.
• Utilized advanced SQL queries to extract, manipulate, and analyse financial data from 5+ sources, enabling seamless
integration and achieving 95% data consistency for investment forecasting models.
• Led cost/benefit analysis for new financial product development using MS Excel and financial modeling techniques to
evaluate product viability in the market.
• Created Software Requirements Specifications and comprehensive user guides, improving communication of system
functionality for financial applications and reducing training time for end-users while decreasing support queries post-
implementation.
• Applied Lean Six Sigma principles to streamline financial reporting processes, eliminating and reducing time.
• Collaborated with cross-functional teams to integrate Salesforce CRM into financial workflows, improving customer data
accuracy and increasing customer satisfaction, driving an improvement in customer retention rates.
Business Analyst | HCL Tech, India Feb 2019 – Mar 2020
• Spearheaded a retail digital transformation project at HCL Tech, leading cross-functional teams to enhance e- commerce
efficiency and modernize operational processes.
• Implemented agile methodologies, achieving a 15% improvement in project delivery timelines by fostering collaboration
and adaptability within the development lifecycle.
• Utilized JIRA and Confluence for efficient project management, ensuring streamlined workflows, collaborative
documentation, and transparency in team communication.
• Applied advanced data analytics techniques using Tableau, resulting in a 20% increase in sales through the implementation
of data-driven strategies and personalized product recommendations.
• Employed BPMN for precise business process mapping, optimizing workflows, and achieving a 25% reduction in
operational bottlenecks for enhanced efficiency.
• Utilized advanced Excel features for data analysis and visualization, creating insightful reports and dashboards to present
key performance indicators (KPIs) and project metrics.
• Used JAD to create prototypes and visual representations of the e-commerce platform, allowing stakeholders to provide
real-time feedback on design and functionality.
• Created detailed UAT test cases, specifying input data, expected results, and steps to reproduce, ensuring thorough coverage
of system functionalities.

EDUCATION
Master of Science in Computer Science & Information Systems - Youngstown State University, Ohio, United States
B.Tech in Computer Science and Engineering - Marri Laxman Reddy Institute of Technology and Management, India