ITC/CS/SE-301
E-Commerce
Lecture – 9
By
Sir, Amir Ali
Information Technology Center
Sindh Agriculture University, Tandojam
Commerce
• Commerce is a division of trade or
production which deals with the exchange of
goods and services from producer to final
consumer.
Different Types of E-Commerce
• Business-to-business (B2B)
• Business-to-Consumer (B2C)
• Business-to-government (B2G)
• Consumer-to-consumer (C2C)
• Government to consumer (G2C)
• Government-to-business (G2B)
E-Commerce
It is commonly known as electronic marketing.
• It consist of buying and selling goods and
services over an electronic system such as the
internet.
• E-commerce is the purchasing , selling &
exchanging goods and services over computer
network or internet through which transactions
or terms of sale are performed electronically.
E-Commerce vs E-Business
• We use the term e-business to refer primarily
to the digital enablement of transactions and
processes within a firm, involving information
systems under the control of the firm.
• E-commerce include commercial transactions
involving an exchange of value across
organizational boundaries
The Process of E-Commerce
• A consumer uses Web browser to connect to
the home page of a merchant's Web site on the
Internet.
• The consumer browses the catalog of products
featured on the site and selects items to
purchase. The selected items are placed in the
electronic equivalent of a shopping cart.
• When the consumer is ready to complete the
purchase of selected items, she provides a bill-
to and ship-to address for purchase and
delivery
The Process of E-Commerce
• When the credit card number is validated and
the order is completed at the Commerce
Server site, the merchant's site displays a
receipt confirming the customer's purchase.
• The Commerce Server site then forwards the
order to a Processing Network for payment
processing and fulfilment.
The Process of E-Commerce
B2B E-Commerce
• B2B e-commerce is simply defined as
ecommerce between companies. About 80% of
e-commerce is of this type.
Examples:
• Intel selling microprocessor to Dell
• Heinz selling ketchup to McDonalds
B2B E-Commerce
B2C E-Commerce
• Business-to-consumer e-commerce, or
commerce between companies and
consumers, involves customers gathering
information; purchasing physical goods or
receiving products over an electronic network.
Example:
• J. Selling me cloths
• Dell selling me a laptop
B2C E-Commerce
B2G E-Commerce
• Business-to-government e-commerce or B2G
is generally defined as commerce between
companies and the public sector.
• It refers to the use of the Internet for public
procurement, licensing procedures, and other
government related operations
Example:
• Business pay taxes, file reports, or sell goods
and services to Govt. agencies.
B2G E-Commerce
C2C E-Commerce
• Consumer-to-consumer e-commerce or C2C is
simply commerce between private individuals
or consumers.
Example:
• John Haider buying an iPod from Qaiser Ali on
OLX
• I selling a car to my neighbour
C2C E-Commerce
G2C E-Commerce
• This Model is also a part of e-governance.
• The objective of this model is to provide good
and effective services to each citizen.
• The Government provides the following
facilities to the citizens through website.
• Information of all government departments,
• Different welfare schemes,
• Different application forms to be used by the
citizens.
G2B E-Commerce
• Government-to-Business (G2B) is a business
model that refers to government providing
services or information to business
organization.
• Government uses B2G model website to
approach business organizations.
• Such websites support auctions, tenders and
application submission functionalities.
G2B E-Commerce
Advantages E-Commerce
• Faster buying/selling procedure, as well as
easy to find products.
• Buying/selling 24/7.
• More reach to customers, there is no
theoretical geographic limitations.
• Low operational costs and better quality of
services.
• No need of physical company set-ups.
• Easy to start and manage a business.
• Customers can easily select products from
different providers without moving around
physically.
Disadvantages E-Commerce
• Unable to examine products personally
• Not everyone is connected to the Internet
• There is the possibility of credit card number
theft
• Mechanical failures can cause unpredictable
effects on the total processes.
