OROMIA STATE UNIVERSITY
MASTERS OF LEADERSHIP AND CHANGE MANAGEMENT
Code _______
Questionnaire to be filled by respondents (HOUSEHOLD QUESTIONNAIRE (40 items))
Dear Respondent,
This questionnaire is designed to gather primary data on ‘The Effectiveness of Solid Waste
Management Strategies in Bishoftu City: A Case Study of Cheleleka Sub-City Municipality,
Oromia Regional State’. The study is conducted for academic purpose for partial fulfillment of
the requirements of the Master Degree in Leadership and Change Management. Dear Madam/Sir
it will only take about 30 minutes to complete this questionnaire. Your participation to complete
this questionnaire is believed to indicate that you consented to give your personal feeling
correctly. We consider it as we have your full attention while filling the questionnaire. Your
response will be kept confidential and will be used only for the intended academic purpose. The
questionnaire has five Sections:
Section A: Demographic Profile (8 questions)
Section B: Waste Generation (10 questions)
Section C: Disposal Practices (8 questions)
Section D: Service Satisfaction (Likert Scale - 8 questions)
Section E: Willingness to Participate (6 questions)
Please note that:
No need of writing your name
Read each statement carefully
Please put your answer by using ‘’√ ” sign in the corresponding boxes or holes for choose
questions;
Multiple responses are possible for some questions and indicated in the questioner.
Thank you for your cooperation!
Debela Adugna : (Mobile: +, e-mail:-)
Section A: Demographic Profile (8 questions)
1. Woreda:
○ Hora Arsedi ○ Erer ○ Kilole
2. Household head's gender:
○ Male ○ Female
3. Household head's age: _____ years
4. Marital status:
○ Single ○ Married ○ Divorced/Widowed
5. Highest education level in household:
○ None ○ Primary ○ Secondary ○ College+
6. Primary income source:
○ Farming ○ Trade ○ Government job ○ Other _____
7. Housing type:
○ Owned house ○ Rented ○ Informal dwelling
8. Years lived in this neighborhood: _____
Section B: Waste Generation (10 questions)
9. Estimated daily waste amount:
○ <1kg ○ 1-3kg ○ 3-5kg ○ >5kg
10. Main waste types produced (select 3 most common):
□ Food scraps □ Plastics □ Paper □ Glass □ Textiles □ Diapers □ Other _____
11. Hazardous waste generated (batteries, medicines etc.):
○ Yes ○ No
12. Waste separation at home:
○ Always ○ Sometimes ○ Never
13. If separate, what materials? _____
14. Seasonal changes in waste amount:
○ Increases ○ Decreases ○ No change
15. Waste reduction practices:
○ None ○ Reuse ○ Compost ○ Other _____
16. Recyclables sold to collectors:
○ Yes ○ No
17. If yes, average monthly income: _____ ETB
18. Children's role in waste handling:
○ Major ○ Minor ○ None
Section C: Disposal Practices (8 questions)
19. Primary disposal method:
○ Municipal truck ○ Community bin ○ Open dump ○ Burn ○ Other _____
20. Collection service used:
○ Government ○ Private ○ MSE ○ None
21. Collection frequency:
○ Daily ○ 3x/week ○ Weekly ○ Rarely
22. Distance to collection point:
○ <100m ○ 100-500m ○ >500m
23. Transportation method:
○ Carry ○ Cart ○ Vehicle ○ Other _____
24. Payment for collection:
○ Yes ○ No
25. If yes, monthly amount: _____ ETB
26. Illegal dumping observed in area:
○ Yes ○ No
Section D: Service Satisfaction (Likert Scale - 8 questions)
[Scale: 1=Very Dissatisfied to 5=Very Satisfied]
1 2 3 4 5
27. Collection frequency
28. Collection point cleanliness
29. Waste truck reliability
30. Staff professionalism
31. Complaint resolution
32. Environmental impact
33. Cost fairness
34. Overall service
Section E: Willingness to Participate (6 questions)
35. Would attend waste education?
○ Yes ○ No
36. Preferred education method:
○ Workshop ○ Leaflet ○ Radio ○ Other _____
37. Willing to separate waste if bins provided:
○ Yes ○ No
38. Willing to pay more for better service:
○ Yes ○ No
39. If yes, maximum monthly amount: _____ ETB
40. Suggested one improvement: _____
