Business Strategies.
Question 1: What is the purpose of a business strategy?
● a) To increase employee salaries
● b) To improve customer complaints
● c) To provide a roadmap for achieving business goals
● d) To recruit employees faster
Answer: c
Explanation: A strategy guides a business towards achieving its long-term objectives.
Question 2: What is a defensive strategy used for?
● a) Attacking competitors
● b) Reducing legal compliance
● c) Preventing or reducing threats from competitors
● d) Avoiding profit growth
Answer: c
Explanation: Defensive strategies are used to protect a business against external risks.
Question 3: An example of a defensive strategy is:
● a) Market development
● b) Retrenchment
● c) Diversification
● d) Innovation
Answer: b
Explanation: Retrenchment is a defensive move to reduce costs by downsizing
operations.
Question 4: Which of the following is a type of growth strategy?
● a) Liquidation
● b) Product development
● c) Retrenchment
● d) Turnaround
Answer: b
Explanation: Product development introduces new products to existing markets to
grow the business.
Question 5: Diversification involves:
● a) Improving existing product packaging
● b) Entering new markets with existing products
● c) Introducing new products to new markets
● d) Promoting the same product repeatedly
Answer: c
Explanation: Diversification is expanding a business by developing new products for
new markets.
Question 6: Which of the following is a combination strategy?
● a) Liquidation
● b) Backward integration
● c) Defensive pricing
● d) Retrenchment
Answer: b
Explanation: Backward integration involves acquiring or controlling supply chains to
improve efficiency.
Question 7: Market penetration focuses on:
● a) Developing new products
● b) Selling more existing products in current markets
● c) Reducing employee turnover
● d) Increasing costs
Answer: b
Explanation: This strategy aims to gain a larger market share in existing markets with
current products.
Question 8: What is the main purpose of a SWOT analysis?
● a) To monitor employee attendance
● b) To analyse competitors’ tax returns
● c) To identify internal strengths and weaknesses, and external opportunities and threats
● d) To avoid marketing expenses
Answer: c
Explanation: SWOT helps businesses analyse both internal and external
environments.
Question 9: A strategy that focuses on selling existing products in new markets is called:
● a) Diversification
● b) Product development
● c) Market development
● d) Retrenchment
Answer: c
Explanation: Market development is a growth strategy where a company enters new
markets using its current products.
Question 10: A turnaround strategy is used when:
● a) The business is thriving
● b) The business wants to diversify
● c) The business is experiencing decline or crisis
● d) The business is hiring
Answer: c
Explanation: Turnaround strategies are used to revive a business in decline by
implementing drastic changes.
Question 11: Which strategy involves acquiring a supplier to control inputs?
● a) Forward integration
● b) Retrenchment
● c) Backward integration
● d) Liquidation
Answer: c
Explanation: Backward integration helps control supply chain costs and improve
reliability.
Question 12: What is the goal of horizontal integration?
● a) Selling company assets
● b) Acquiring competitors in the same industry
● c) Expanding employee benefits
● d) Investing in real estate
Answer: b
Explanation: Horizontal integration involves acquiring competitors to increase market
share.
Question 13: Which type of strategy is used to improve poor financial performance?
● a) Growth strategy
● b) Liquidation
● c) Turnaround strategy
● d) Market penetration
Answer: c
Explanation: Turnaround strategies are implemented when a business is facing
financial difficulties.
Question 14: A liquidation strategy involves:
● a) Entering new markets
● b) Selling all assets and closing the business
● c) Creating new products
● d) Partnering with competitors
Answer: b
Explanation: Liquidation is a last-resort strategy where assets are sold to pay debts.
Question 15: Which of the following is a growth strategy?
● a) Retrenchment
● b) Market development
● c) Liquidation
● d) Restructuring
Answer: b
Explanation: Market development focuses on expanding into new markets with existing
products.
Question 16: What does the “S” in SWOT stand for?
● a) Strategy
● b) Strengths
● c) Skills
● d) Services
Answer: b
Explanation: SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.
Question 17: What is one purpose of a defensive strategy?
● a) Improve brand awareness
● b) Prevent competitor takeovers
● c) Expand product lines
● d) Increase product pricing
Answer: b
Explanation: Defensive strategies are used to protect the business from external
threats.
Question 18: The Boston Matrix evaluates products based on:
● a) Cost and quality
● b) Price and profit margin
● c) Market growth and market share
● d) Consumer complaints
Answer: c
Explanation: The Boston Matrix analyses products by market growth and relative
market share.
Question 19: What is a benefit of diversification?
● a) Reduces revenue streams
● b) Lowers employee morale
● c) Spreads risk across different markets
● d) Decreases innovation
Answer: c
Explanation: Diversification reduces reliance on one market and spreads business risk.
Question 20: What is the aim of vertical integration?
● a) Expand into unrelated markets
● b) Control the supply and distribution chain
● c) Promote social responsibility
● d) Introduce shareholding policies
Answer: b
Explanation: Vertical integration helps control operations by owning the supply or
distribution process.
Question 21: Which strategy is used when a business merges with its customer?
● a) Market development
● b) Forward integration
● c) Backward integration
● d) Retrenchment
Answer: b
Explanation: Forward integration occurs when a business merges with or acquires a
distributor or customer to control the market channel.
Question 22: What is the main goal of market penetration?
● a) Launching new products
● b) Exiting the market
● c) Increasing sales of existing products in current markets
● d) Downsizing operations
Answer: c
Explanation: Market penetration aims to grow sales by increasing market share of
existing products.
Question 23: Which of the following is a characteristic of a retrenchment strategy?
● a) Expanding operations
● b) Increasing inventory
● c) Reducing costs through downsizing
● d) Recruiting new graduates
Answer: c
Explanation: Retrenchment helps a business cut costs during tough financial times by
reducing operations or staff.
Question 24: Which quadrant in the Boston Matrix represents high growth and low market
share?
● a) Dogs
● b) Stars
● c) Question Marks
● d) Cash Cows
Answer: c
Explanation: Question Marks have potential but require high investment to increase
market share.
Question 25: A business with high market share in a low-growth industry is classified as a:
● a) Dog
● b) Star
● c) Question Mark
● d) Cash Cow
Answer: d
Explanation: Cash Cows generate stable profits and require minimal investment.
Question 26: Which strategy would be best for a declining business unit that is not profitable?
● a) Market penetration
● b) Liquidation
● c) Diversification
● d) Horizontal integration
Answer: b
Explanation: Liquidation involves closing and selling assets of non-profitable business
units.
Question 27: What does a ‘Dog’ represent in the Boston Matrix?
● a) High-growth, high-share product
● b) Low-growth, low-share product
● c) New product launch
● d) Highly innovative product
Answer: b
Explanation: Dogs have low market share in a low-growth market and may be phased
out.
Question 28: What is the purpose of a combination strategy?
● a) Avoid training costs
● b) Use multiple strategies to suit complex business needs
● c) Reduce employee hours
● d) Focus only on customer service
Answer: b
Explanation: Combination strategies help businesses address various challenges and
opportunities simultaneously.
Question 29: When should a business use a product development strategy?
● a) To enter a new market with existing products
● b) To stop producing outdated products
● c) To introduce new products in current markets
● d) To cut expenses in the supply chain
Answer: c
Explanation: Product development is used to create new offerings for an existing
customer base.
Question 30: Which analysis tool helps assess both internal and external business
environments?
● a) Boston Matrix
● b) SWOT analysis
● c) Cash flow forecast
● d) Marketing mix
Answer: b
Explanation: SWOT identifies internal strengths/weaknesses and external
opportunities/threats.
Question 31: Which type of integration involves acquiring a company that supplies raw
materials?
● a) Forward integration
● b) Horizontal integration
● c) Backward integration
● d) Market penetration
Answer: c
Explanation: Backward integration gives businesses control over their supply chain.
Question 32: When a business wants to improve profitability by cutting costs and eliminating
unproductive areas, it applies:
● a) Growth strategy
● b) Retrenchment strategy
● c) Diversification strategy
● d) Forward integration
Answer: b
Explanation: Retrenchment is used to reduce operating costs and improve financial
stability.
Question 33: Which of the following strategies involves introducing an existing product to a
completely new region or country?
● a) Market penetration
● b) Market development
● c) Product development
● d) Turnaround
Answer: b
Explanation: Market development introduces current products to new geographical
markets.
Question 34: What makes a Star product in the Boston Matrix valuable?
● a) High market share and high growth
● b) High cost but low demand
● c) Low growth and no market share
● d) Temporary profits only
Answer: a
Explanation: Stars are leaders in high-growth markets and have strong profit potential.
Question 35: What is the main focus of a growth strategy?
● a) Downsizing
● b) Risk avoidance
● c) Expanding market share or operations
● d) Profit sacrifice
Answer: c
Explanation: Growth strategies aim to increase business size, revenue, or market
presence.
Question 36: The main benefit of a turnaround strategy is:
● a) Increase in liabilities
● b) Recovery from poor performance
● c) Rapid employee resignations
● d) Outsourcing operations
Answer: b
Explanation: Turnaround strategies revitalise businesses facing significant problems.
Question 37: Which strategy combines multiple approaches like growth and retrenchment?
● a) Market development
● b) Combination strategy
● c) Backward integration
● d) Diversification
Answer: b
Explanation: Combination strategies use a mix of methods to respond to complex
challenges.
Question 38: What is one major risk of diversification?
● a) Limited revenue sources
● b) Brand confusion and overextension
● c) Improved profitability
● d) Reduced advertising
Answer: b
Explanation: Diversifying too broadly may confuse consumers and dilute brand focus.
Question 39: What are Cash Cows best used for?
● a) High investment
● b) Building brand equity
● c) Generating stable profits for investment in other products
● d) Market exit
Answer: c
Explanation: Cash Cows provide steady income to fund other strategic areas.
Question 40: Why would a business pursue horizontal integration?
● a) Gain access to new suppliers
● b) Achieve economies of scale and increase market share
● c) Move closer to consumers
● d) Develop new products only
Answer: b
Explanation: Horizontal integration eliminates competition and boosts production
efficiency.
Question 41: What does forward integration help businesses control?
● a) Suppliers and materials
● b) Distribution and customer interface
● c) Product innovation
● d) External funding
Answer: b
Explanation: Forward integration enables control over distribution and enhances
customer relationships.
Question 42: Which strategy allows businesses to shift focus from underperforming units?
● a) Product development
● b) Retrenchment
● c) Market penetration
● d) Diversification
Answer: b
Explanation: Retrenchment helps reduce focus on or close down non-profitable units.
Question 43: What is the main difference between growth and defensive strategies?
● a) Defensive strategies are always profitable
● b) Growth seeks expansion, while defensive protects existing operations
● c) Growth focuses on cost-cutting
● d) Defensive is focused on marketing
Answer: b
Explanation: Growth strategies focus on increasing market share while defensive ones
aim to survive or stabilise.
Question 44: Which of the following is NOT a Boston Matrix quadrant?
● a) Stars
● b) Cash Cows
● c) Bulls
● d) Question Marks
Answer: c
Explanation: The four quadrants are Stars, Cash Cows, Dogs, and Question Marks.
Question 45: A strategic alliance is:
● a) A government-sponsored agreement
● b) A merger of struggling firms
● c) A partnership between businesses for mutual benefit without merging
● d) A financial bailout
Answer: c
Explanation: Strategic alliances allow businesses to collaborate while remaining
separate entities.
Question 46: Which of the following strategies is usually applied last in a crisis?
● a) Turnaround
● b) Liquidation
● c) Diversification
● d) Backward integration
Answer: b
Explanation: Liquidation is typically the last resort when no other strategy has worked.
Question 47: Which strategy best suits a saturated market with existing products?
● a) Market penetration
● b) Diversification
● c) Turnaround
● d) Retrenchment
Answer: a
Explanation: Market penetration boosts sales by intensifying efforts in the current
market.
Question 48: What is a key reason for using a SWOT analysis?
● a) Track employee attendance
● b) Identify product prices
● c) Formulate effective business strategies
● d) Monitor competitors’ taxes
Answer: c
Explanation: SWOT helps in strategic planning by analysing internal and external
factors.
Question 49: How can a company use Cash Cows effectively?
● a) Launch untested ideas
● b) Fund other strategic business units
● c) Avoid further investment
● d) Close them down
Answer: b
Explanation: Cash Cows generate stable cash flow used to support growth or question
mark products.
Question 50: What does a high-growth, high-market-share product require?
● a) Exit strategy
● b) Cost-cutting
● c) Continued investment
● d) Divestment
Answer: c
Explanation: Stars need sustained investment to maintain leadership in growing
markets.
Question 51: Why is it risky to apply a diversification strategy without proper research?
● a) It reduces salaries
● b) It increases legal liability
● c) It may lead to losses due to unfamiliar markets
● d) It guarantees failure
Answer: c
Explanation: Entering new markets without understanding them can result in
unexpected challenges and financial losses.
Question 52: What is a key success factor in applying a turnaround strategy?
● a) High employee turnover
● b) Increased fixed costs
● c) Quick implementation of changes
● d) Ignoring competitors
Answer: c
Explanation: A successful turnaround strategy requires urgent and decisive action to
reverse decline.
Question 53: How can market development help a business grow?
● a) By developing employee skills
● b) By selling existing products to new customer segments or regions
● c) By decreasing the price of goods
● d) By outsourcing production
Answer: b
Explanation: Market development involves introducing existing products to untapped
markets.
Question 54: When is horizontal integration most effective?
● a) When a business has high debt
● b) When targeting new suppliers
● c) When acquiring direct competitors
● d) When liquidating assets
Answer: c
Explanation: Horizontal integration works well when merging with businesses in the
same industry to eliminate competition.
Question 55: A company decides to sell off a failing department. This is an example of:
● a) Product development
● b) Market penetration
● c) Retrenchment
● d) Vertical integration
Answer: c
Explanation: Selling off underperforming units is a retrenchment strategy used to cut
losses.
Question 56: What is the purpose of integrating strategy and business operations?
● a) To increase warehouse space
● b) To reduce profitability
● c) To align day-to-day operations with long-term goals
● d) To outsource legal duties
Answer: c
Explanation: Integration ensures the business operates efficiently towards achieving its
strategy.
Question 57: What is one advantage of a SWOT analysis?
● a) Replaces the need for strategy
● b) Avoids competitor review
● c) Helps identify key factors that affect business success
● d) Reduces team meetings
Answer: c
Explanation: SWOT identifies strengths, weaknesses, opportunities, and threats that
influence strategic decisions.
Question 58: Which of the following is a limitation of a turnaround strategy?
● a) It requires no planning
● b) It can be costly and time-consuming
● c) It’s always successful
● d) It avoids all risks
Answer: b
Explanation: Turnaround efforts demand financial resources and time, with no
guarantee of success.
Question 59: Which of the following best describes strategic control?
● a) Tracking employee clock-ins
● b) Adjusting prices based on daily sales
● c) Monitoring and evaluating the success of a business strategy
● d) Installing security systems
Answer: c
Explanation: Strategic control ensures strategies remain effective and are adjusted as
needed.
Question 60: What does a business risk by ignoring defensive strategies?
● a) Decreased customer satisfaction
● b) Increased market share
● c) Loss of competitive position
● d) Cost reduction
Answer: c
Explanation: Failing to implement defensive strategies may allow competitors to gain
an advantage.
Question 61: What is a key characteristic of Stars in the Boston Matrix?
● a) High market growth and low market share
● b) Low growth, low share
● c) High growth, high market share
● d) Low cost, high turnover
Answer: c
Explanation: Stars are leaders in rapidly growing markets and typically require heavy
investment.
Question 62: A company adopting both retrenchment and market development is using a:
● a) Combination strategy
● b) Liquidation approach
● c) Cash cow tactic
● d) Defensive model
Answer: a
Explanation: A combination strategy blends elements from multiple approaches to
adapt to complex environments.
Question 63: What does the ‘O’ in SWOT analysis stand for?
● a) Output
● b) Options
● c) Opportunities
● d) Operations
Answer: c
Explanation: ‘Opportunities’ refers to external chances for growth or success that a
business could exploit.
Question 64: A business should consider liquidation when:
● a) It wants to expand into a new market
● b) A unit is consistently losing money and recovery seems impossible
● c) It has too many employees
● d) Profit margins are high
Answer: b
Explanation: Liquidation is a last-resort decision used when a business cannot be
saved.
Question 65: Product development may be risky because:
● a) It always results in higher sales
● b) New products may not meet market expectations
● c) It limits brand identity
● d) It guarantees market failure
Answer: b
Explanation: Investing in new products involves risk as the market may not respond
favourably.
Question 66: A benefit of forward integration is:
● a) Reduced supplier control
● b) Better control over distribution and customer experience
● c) Reduced customer feedback
● d) Increased inventory holding
Answer: b
Explanation: Forward integration helps control how a product reaches consumers.
Question 67: Which business unit in the Boston Matrix often requires the most decision-
making?
● a) Dogs
● b) Stars
● c) Question Marks
● d) Cash Cows
Answer: c
Explanation: Question Marks need investment but carry uncertainty; managers must
decide whether to invest or divest.
Question 68: In strategic planning, monitoring refers to:
● a) Budgeting only
● b) Employee reviews
● c) Checking progress toward goals and adjusting where necessary
● d) Supplier pricing
Answer: c
Explanation: Monitoring ensures a strategy stays aligned with business goals.
Question 69: What is the most appropriate strategy if a firm wants to protect market share
without expanding?
● a) Product development
● b) Market penetration
● c) Defensive strategy
● d) Horizontal integration
Answer: c
Explanation: Defensive strategies protect existing performance and market share.
Question 70: Diversification is most suitable when:
● a) The market is saturated and the business has strong resources
● b) Customers demand lower prices
● c) New suppliers are unavailable
● d) The company has no competitive advantage
Answer: a
Explanation: Diversification allows businesses to explore new markets when existing
ones are saturated.
Question 71: A business should consider retrenchment when:
● a) It’s experiencing growth
● b) It wants to expand operations
● c) Costs must be cut due to poor financial performance
● d) It has high employee engagement
Answer: c
Explanation: Retrenchment helps reduce operational expenses when a company is
under financial pressure.
Question 72: In a SWOT analysis, internal factors include:
● a) Threats and opportunities
● b) Opportunities and weaknesses
● c) Strengths and weaknesses
● d) Weaknesses and threats
Answer: c
Explanation: Strengths and weaknesses are internal characteristics of the business.
Question 73: What is a strategy used to prevent a competitor from entering your market?
● a) Defensive strategy
● b) Product development
● c) Turnaround strategy
● d) Retrenchment
Answer: a
Explanation: Defensive strategies help maintain market share and competitive
positioning.
Question 74: A Question Mark product in the Boston Matrix requires:
● a) Immediate liquidation
● b) High investment to gain market share
● c) Minimal attention
● d) Retrenchment
Answer: b
Explanation: These products have high market potential but low share, needing
investment to grow.
Question 75: What type of strategy is used to grow an existing product in a new market?
● a) Retrenchment
● b) Market development
● c) Diversification
● d) Defensive
Answer: b
Explanation: Market development introduces existing products to new customer
segments or locations.
Question 76: A benefit of the Boston Matrix is:
● a) It avoids SWOT analysis
● b) It monitors external threats
● c) It assists in portfolio analysis and resource allocation
● d) It forecasts employee performance
Answer: c
Explanation: The Boston Matrix helps allocate investment based on product
performance.
Question 77: Why is strategic planning important?
● a) To reduce customer service
● b) To prepare for possible future challenges and allocate resources
● c) To avoid marketing
● d) To downsize staff
Answer: b
Explanation: Strategic planning helps businesses prepare for change and set priorities.
Question 78: What would cause a Cash Cow to become a Dog in the Boston Matrix?
● a) An increase in investment
● b) A decrease in market growth and market share
● c) High profit margins
● d) Diversification
Answer: b
Explanation: A drop in both market growth and share will result in product decline.
Question 79: Which of the following strategies focuses on survival during a financial crisis?
● a) Product development
● b) Retrenchment
● c) Combination strategy
● d) Liquidation
Answer: b
Explanation: Retrenchment is used to stabilise operations during tough times.
Question 80: The key aim of a defensive strategy is to:
● a) Boost marketing spend
● b) Introduce new products
● c) Defend market position from threats
● d) Launch a new business unit
Answer: c
Explanation: Defensive strategies help retain market share and protect from
competition.
Question 81: A business that merges with a retailer is applying:
● a) Backward integration
● b) Market development
● c) Forward integration
● d) Diversification
Answer: c
Explanation: Forward integration moves closer to the customer through retail control.
Question 82: What is a weakness in SWOT?
● a) A competitor’s advantage
● b) An internal limitation
● c) A legal threat
● d) Market trends
Answer: b
Explanation: Weaknesses are internal issues that may limit performance.
Question 83: One key risk of a poor strategy is:
● a) Cost savings
● b) Rapid expansion
● c) Wasted resources and market failure
● d) Improved reputation
Answer: c
Explanation: Ineffective strategies can lead to lost money, time, and missed
opportunities.
Question 84: Which strategic tool is best for analysing product performance in relation to
market trends?
● a) Organogram
● b) Income Statement
● c) Boston Matrix
● d) Job specification
Answer: c
Explanation: The Boston Matrix classifies products by market growth and share.
Question 85: Which option best describes diversification?
● a) Selling the same product in more locations
● b) Offering different products in the same market
● c) Entering new markets with new products
● d) Reducing advertising spend
Answer: c
Explanation: Diversification introduces new products to new markets.
Question 86: What is one sign that a turnaround strategy may be needed?
● a) High growth rate
● b) Declining sales and profits
● c) Strong competitive advantage
● d) Overstaffed departments
Answer: b
Explanation: Turnaround strategies respond to performance decline.
Question 87: What is the result of successful strategic implementation?
● a) Clearer customer segmentation
● b) Effective achievement of business goals
● c) Stronger office design
● d) Longer product names
Answer: b
Explanation: Good implementation translates plans into action that meets objectives.
Question 88: When might a combination strategy fail?
● a) When applied in small markets
● b) When goals conflict or are poorly executed
● c) When targeting growth
● d) When SWOT is not used
Answer: b
Explanation: Conflicting objectives or poor coordination can limit success.
Question 89: Which quadrant of the Boston Matrix is ideal for maintaining business stability?
● a) Dogs
● b) Stars
● c) Question Marks
● d) Cash Cows
Answer: d
Explanation: Cash Cows generate reliable profits with minimal investment.
Question 90: Strategic evaluation involves:
● a) Hiring more staff
● b) Selecting a market
● c) Assessing outcomes of implemented strategies
● d) Increasing prices
Answer: c
Explanation: Evaluation determines if the strategy met its goals.
Question 91: A defensive strategy may include:
● a) Customer giveaways
● b) Price reductions to block competitors
● c) Launching premium products
● d) Employee expansion
Answer: b
Explanation: Price cuts are used to retain customers and fend off rivals.
Question 92: A benefit of vertical integration is:
● a) Less operational control
● b) Increased product recall
● c) Better coordination in supply and distribution
● d) Reduced employee morale
Answer: c
Explanation: Owning multiple stages of production improves coordination and margins.
Question 93: Stars often become:
● a) Question Marks
● b) Dogs
● c) Cash Cows
● d) Liquidated
Answer: c
Explanation: As markets mature, Stars convert to Cash Cows.
Question 94: What helps measure the success of a strategic plan?
● a) Competitor product launches
● b) Changes in employee age
● c) Achievement of objectives and key performance indicators (KPIs)
● d) Stockroom inspections
Answer: c
Explanation: KPIs assess if business targets were met.
Question 95: What is a possible outcome of using a liquidation strategy?
● a) Employee promotion
● b) Market expansion
● c) Recovery of assets to pay off debts
● d) Increase in research spending
Answer: c
Explanation: Liquidation recovers funds when a business closes.
Question 96: The best time to use a growth strategy is when:
● a) The company is in financial distress
● b) There is high market demand and opportunity
● c) Sales are at their lowest
● d) Staff morale is poor
Answer: b
Explanation: Growth strategies are most effective when demand and business
conditions are favourable.
Question 97: Why is market penetration often used first in growth?
● a) It’s risky and experimental
● b) It focuses on a new market
● c) It’s the simplest and most cost-effective way to increase sales
● d) It reduces products
Answer: c
Explanation: Businesses often begin growth by deepening their hold on current
markets.
Question 98: How does strategy influence decision-making?
● a) Provides goals and guidelines for making aligned decisions
● b) Reduces team involvement
● c) Shifts focus from marketing
● d) Eliminates the need for leadership
Answer: a
Explanation: Strategies guide actions so decisions support business goals.
Question 99: A business that fails to align operations with its strategy may:
● a) See improved branding
● b) Miss its objectives
● c) Gain better reputation
● d) Expand unexpectedly
Answer: b
Explanation: Misalignment can lead to wasted resources and unmet targets.
Question 100: A company uses SWOT to plan for next year. This is an example of:
● a) Strategic evaluation
● b) Strategic planning
● c) Operational training
● d) Financial forecasting
Answer: b
Explanation: SWOT is a tool for planning future strategies and actions.