Criminal Investigation Competency Assessment
Criminal Investigation Competency Assessment
ABSTRACT
The study assessed the level of criminal investigation competencies in the Caloocan City Police Station to
develop an innovative professional development plan. The study is a quantitative approach to research
measuring the level of criminal investigation competencies, the degree of seriousness of the challenges
encountered, and the necessity of the suggestions offered to enhance the criminal investigation
competencies of police personnel. The respondents of the study were the PNP personnel assigned to the
investigation, first responders and force multipliers. The assessment revealed that the police personnel
demonstrated high competency in areas such as the proper preparation of investigative reports and
observing the chain of custody. However, there were areas for improvement, including the need to
strengthen control over crime scenes, enhance investigation strategies, and improve the taking of sworn
statements. The assessment also highlighted the challenges encountered by police investigators, including
the reluctance of witnesses to provide information and the inadequate budget and resources hindering
thorough investigations. Furthermore, the study emphasized the necessity of training, the incorporation of
the latest techniques and technologies, and continuous learning and development in legal knowledge, oral
and written communication skills, and critical thinking. Based on these findings, the study proposed
tailored training programs, comprehensive strategies to address investigative challenges, and ongoing
professional development to enhance the competencies of police personnel at Caloocan City Police
Station. The recommendations aim to address the identified competency gaps, challenges, and areas for
improvement, ultimately contributing to the enhancement of criminal investigation competencies within
the Caloocan City Police Station.
INTRODUCTION
Criminal investigation is an essential part of the criminal justice system. It signifies that the system
performs appropriately and that criminals are properly prosecuted while preserving the values of justice,
fairness, and the protection of individual rights. As one of the police's primary functions is criminal
investigation, it could be assumed that people in positions of leadership, administration, and supervision
place a high value on their investigative skills and competencies. However, this kind of competency is
seldom examined in the promotion process, and what little information is available indicates that people
in these roles are frequently held accountable for criminal investigative failures. For police managers,
investigative proficiency is crucial for two reasons. Initially, the police force remains a strictly
bureaucratic institution wherein individuals in higher positions have direct control over operational results.
Second, police leaders determine criteria for service delivery as well as the technical competence of
investigators, in contrast to other occupations where employers define (and frequently restrict) technical
competency.
Investigative proficiency is crucial for police managers for two reasons. First, high ranks have direct
influence over operational outcomes because the police force is still a technically bureaucratic institution.
Second, police leaders set both the technical competence of investigators and service delivery standards,
in contrast to other occupations where technical competence is defined (and frequently controlled)
independently of employers. As a result, they are in a unique position of influence over how investigations
are conducted as well as how well the agency can look into crimes.
A criminal investigation is a methodical and comprehensive process used by law enforcement to look into
and professionally handle any alleged criminal conduct while preserving the public's trust in the police
agency. The main goals of a criminal investigation are to identify and gather evidence of criminal activity,
as well as to help law enforcement locate, detain, and convict the offender. The investigation's secondary
objectives are to recover stolen property, prevent and clear more crimes, acquire intelligence, and train
police officers (Nusura, 2022).
Criminal investigation is a complex problem-solving endeavor. When an officer responds to a crime scene,
they frequently have to act quickly to make life-saving judgments in a dynamic setting where events are
constantly changing. Their decisions are generally made with little information. Following a criminal
incident, the investigator's duties include documenting the crime scene, gathering evidence, and creating
a plan of investigation that will enable reasonable suspicion to be raised against the perpetrator(s) and
result in their identification and arrest (Gehl & Plecas, 2016). Police investigators are trained and
experienced to establish investigative strategies and prioritize replies by learning investigative processes,
which equips them to tackle these issues.
Research is limited concerning criminal investigation, particularly the competency of police stations
towards an effective and efficient crime solution. Thus, the researcher is interested in conducting a study
about the criminal investigation competency of the Caloocan City Police Station toward an effective and
efficient crime solution.
Literature Review
Criminal investigation is taught in the field of criminal justice education as the gathering of data to fulfill
three objectives: to locate the guilty party, to identify the guilty party, and to present proof of guilt. It is
expected to be completed by a criminal investigator, who is a public safety officer assigned to investigate
all criminal matters as specified by the Criminal Laws and Special Laws that are criminal, as well as the
Revised Penal Code. A professional with extensive training, discipline, and experience in criminal
investigative duties and obligations is an investigator (PNP Manual, 2011).
In the PNP Criminal Investigation Manual (2011) they enumerated 14 Protocol in Investigation, as
enumerated below: Protocol 1: Jurisdictional Investigation by the Territorial Unit Concerned; Protocol 2:
Official Police Blotter; Protocol 3: Investigation Team: Organization and Equipment; Protocol 4: Duties
of the First Responder; Protocol 5: Duties and responsibilities of the Investigating Team; Protocol 6:
control of emotions, honesty, and ethics, technical skills and knowledge, knowledge of the law, critical
thinking and problem-solving, research skills, and report writing.
The Department of Interior Office of the United States (2020) conducted a revalidation study on the
criminal investigation competency model. The goal of this study was to identify the critical competencies
and tasks for the successful performance of law enforcement work across the department. The occupations
included in the study were: GS-1811 Criminal Investigation. They measure the following: general
competencies for assessment and selection; required proficiency levels for competencies; behavioral
examples for competencies; and competencies by assessment tool. The results of this study establish a
common set of criminal investigation tasks and competencies across the department, which can be used
to create assessment and selection techniques and tools and establish common practices and terminology
for recruitment, performance management, workforce planning, training, and employee development.
This work provides DOI with current, validated information that can be used to ensure its workforce has
the tools to meet future challenges.
Donque (2023), based on the conclusions of his study on the mediating effect of investigators’ competence
on the relationship between efficiency and accomplishments of police investigators, says: First, criminal
justice education may provide opportunities for police investigators to maintain their excellent
accomplishments by providing merits and incentives for those police officers doing their job efficiently
and excellently. The Police City Director may provide benchmarking of the Philippine National Police
programs, needs, and problems regarding the quality of police performance from different police stations
in the region. The study's results will provide some insights and information in the course of carrying out
the functions of leaders as key players in the operation of the police station. It would help them understand
the impact of efficiency and accomplishment to make the institution competent.
In the study by Pascua (2019), entitled “The Criminal Investigation Procedures of Piat Police Station: The
Level of Awareness and Compliance,” he assessed the investigation procedures at the police station. The
informants were members of the investigating team of the said station. This study used a descriptive
research design to determine and describe the level of awareness of the respondents about the investigative
procedures. Moreover, the actual investigative procedures were inquired about by the investigators and
compared to the prescribed procedures indicated in the PNP Criminal Investigation Manual to determine
their compliance. Information on the problems that arise in each step of the procedure was also described.
Findings revealed that the respondents are extremely aware of the procedures in criminal investigation
and further revealed that the investigating team follows almost all of the provisions of the PNP Criminal
Investigation Manual. All steps are compiled by the investigating team in each of the stages of the
investigation. Moreover, the problems being encountered in the criminal investigation procedure are
limited to the knowledge or expertise of the officer-in-charge and uncooperative or reluctant witnesses.
Furthermore, the investigators conduct follow-up investigations that are not expressly prescribed in the
manual as part of the procedure. It is therefore proper that investigators undergo continuous training and
attend school to enrich their knowledge and expertise, and regular monitoring of the conduct of these
procedures must be ensured to confirm their strict implementation.
Bragado (2017) cited other features of a good investigator: perseverance, endurance, incorruptibility,
honesty, and integrity; the intelligence and wisdom of Solomon; the knowledge of psychology and other
natural sciences; acting ability; mastery of oral and written communication; the keen power of observation
and description; courage; working knowledge; a sense of justice and fair play; the power to “read between
the lines"; and proficiency in martial arts and firearms. Furthermore, he stated that training is one of the
fundamentals of investigation, is a vital ingredient in the creation of a total investigator. “Training is the
road to freedom from the bondage of ignorance.” Ignorance, therefore, is unwanted merchandise in the
field of investigation.
Theoretical Framework
Performance theory serves as an appropriate guide in this study. The Theory of Performance defines the
core components of performance as identity, learning skills, knowledge, context, personal factors, and
fixed factors. This theory provides the basis for analyzing performance, defining performance criteria, and
developing meaningful performance measures. The Theory of Performance was also integral in the
development of Learning to Learn: Becoming a Self-Growth, with a primary focus on the growth and
development of key areas of performance: (as a) self-grower, master learner, self-assessor, time manager,
problem solver, team player, reader, reflective practitioner, mentee, risk-taker and self-challenger, public
performer, and self-motivated professional (Performance Model, 2007).
Likewise, this study relies on an investigation plan based on the Criminal Investigation Manual (revised
2011) and the Field Manual on Investigation of Crimes of Violence and Other Crimes (2011) that promotes
a strategic plan that requires a proper format that includes tools to be used in managing investigations by
applying the basic “SMECAC” (situation, mission, execution, contingency administration, logistic cost,
command, and communication). This strategy is an extremely important tool for an investigator. It
identifies the objectives of the investigation and what processes, procedures, and policies will be used to
measure the alleged conduct.
To better comprehend the SMECAC, the situation includes a general description of what incident
occurred, an outline of offenses, the details of the offender(s), the resources available, and other agencies
involved in the conduct of the investigation. The mission is the action or method to be taken to get the best
solution and decision for the matter being investigated. Execution is the proper strategic action to be taken
in order to attain the specific mission during the conduct of the investigation by determining the proper
time and taking the proper action by setting coordination in handling the case to be investigated. The
contingency must identify the hindrances or troubles that may occur during the conduct of the investigation
that must be considered and find an immediate and precise solution. Administration and logistics are the
proper designation of personnel for a particular task assigned by determining their capabilities and
limitations, as well as considering the available resources to be used during the operation and investigation
in order to attain the objective. While command and communications are the proper coordination of
personnel by considering all the available communication resources as well as the proper channeling of
the information gathered that is useful and material to the case or crime being investigated, each
component must work together effectively to exercise the investigating function.
Philippine National Police. The results of this study will help the PNP as a whole understand its role in
carrying out an effective and efficient criminal investigation to deliver justice to the victims.
Caloocan City Police Station. It is the PNP's responsibility to serve the populace, ensuring their comfort
and safety as they live in a modest and peaceful society. Several PNP initiatives have been created to meet
the requirements and expectations of the populace to carry out this objective.
Investigation Unit of Caloocan CPS. The personnel may be able to evaluate their competencies in terms
of criminal investigation in the conduct of their duties and responsibilities.
Policymakers. This study will contribute to these initiatives through the action plan or innovative program
to be proposed based on the findings of the study.
Community. They will be beneficial as the end users of this study. Through this research, they can gain a
wider range of understanding and appreciation for the issues and concerns being studied. Further, they can
be assured that the investigation will become comprehensive before referring the complaint to the proper
authority.
Future Researchers. The findings of this investigation will motivate future researchers into in-depth
interpretation and appreciation, and comparable studies may be conducted with factors other than those
employed by the researcher.
Researcher Himself. Through this study, the researcher helped him explore further the competencies as
well as the innovative professional development plan to be a more competent investigator.
METHODOLOGY
In this area, the research design used in this study and the total number of respondents involved, including
the population and sampling techniques. It described the research instruments and how these instruments
were executed and validated. It also discusses the procedures and methods for gathering the data and the
different statistical treatments.
Research Design
The researcher utilized a quantitative approach to the research design. According to Bhandari (2020),
quantitative research is the process of collecting and analyzing numerical data. It was used to find patterns
and averages, make predictions, test causal relationships, and generalize results to wider populations. In
this study, the competencies of the criminal investigation at Caloocan City Police Station were assessed
as the basis for an innovative professional development plan.
Research Method
A descriptive-evaluative research method was used in this study. It was a methodological approach that
aimed to gather information about prevailing conditions or situations for description and interpretation
([Link]). Descriptive evaluative research was used to describe the assessment of the competencies of
criminal investigators at the Caloocan City Police Station in terms of investigative procedure, legal
knowledge, oral and written communication, training and equipment, and critical thinking and decision-
making.
force multipliers, because non-government organizations (NGOs) and security guards have large
populations.
Table 1
Respondents & Population
No. of
Group of
Population Population Percentage Respondents
Respondents
N
Police Officers
1st group of Supervising in 30 100% 30
respondents investigation
(PNP personnel
assigned in Investigators assigned in 40 100% 40
investigation) IDMS
Investigators assigned in
45 100% 45
Substation 1 to 15
The study was conducted in Caloocan City. The researchers chose this locale since it has the third largest
population of 16 cities and one (1) municipality in Metro Manila (the first is Quezon City, followed by
Manila City, and the next is Caloocan City) and is the second largest city when it comes to land area (the
first is Quezon City, followed by Caloocan City). Further, Caloocan City is unique among all cities and
municipalities in Metro Manila; it is divided into two geographic locations: South Caloocan, with an area
of 1,362.50 hectares, and North Caloocan, with an area of 3,970.90 hectares.
Caloocan City
Caloocan South
Caloocan North
Caloocan City, aside from having a huge population, has a large number of PNP personnel in terms of
police-to-population ratio and a large crime rate. That is why it is best to assess criminal investigation
competencies as the basis for an innovative professional development plan.
Weighted mean and descriptive rating were used to answer specific problem numbers 1, 3, and 5 to
analyze the assessments on competencies, challenges encountered, and solutions in criminal investigation.
Part I of the questionnaire, for the assessment of the competency of the investigation at Caloocan City
Police Station, used the following scale:
Ethical Considerations
The informed consent process for the dissertation “An Assessment of Criminal Investigation
Competencies in Caloocan City Police Station: A Basis for an Innovative Professional Development Plan”
is a vital part of the research process. The informed consent process should include full explanations of
the research project, the purpose of the research, the explanations of the research participants, and the
procedures they were required to follow.
In addition, the researcher ensured that participants were aware of their right to privacy and confidentiality
and that any information obtained from them was kept confidential and secured. The answers of the
respondents were collected voluntarily and executed with no use of force, deceit, or fraud. Any
uncomfortable question was skipped, and the respondents did not receive any form of reward. Respondents
are expected to answer questions about their personal information and opinions through a survey
questionnaire. The researcher honored the respondents’ wishes regarding processing the information they
provided; the data acquired was kept private. Moreover, the research must be conducted ethically.
City Police Station, it is essential to evaluate the proficiency of law enforcement officers in various aspects
such as investigative procedure, legal knowledge, oral and written communication, training and
equipment, and critical thinking and decision-making.
Table 2
n=550
PNP
personnel First Force AW Descripti
Indicator assigned in DR Respond DR Multipl DR M ve
Investigati er ier Rating
on
[Link] 3.53 VC 3.62 VC 2.94 MC 3.40 Very
Procedure Compete
nt
2. Legal Knowledge 3.55 VC 3.43 VC 3.31 VC 3.43 Very
Compete
nt
3. Oral and written 3.46 VC 3.08 MC 2.53 SC 3.02
communication Moderat
ely
Compete
nt
4. Training and 3.47 VC 2.73 MC 1.66 NC 2.62 Moderat
equipment ely
Compete
nt
[Link] thinking 3.62 VC 3.38 VC 2.34 SC 3.11 Moderat
and decision ely
making Compete
nt
Average Weighted 3.53 VC 3.25 MC 2.55 NC 3.11 Moderat
Mean ely
Compete
nt
The assessment of criminal investigation competencies among the police personnel at Caloocan City
Police Station revealed several important findings. Overall, the police personnel demonstrated a high level
of competency in areas such as the proper preparation of investigative reports, observing the chain of
custody, and being well-versed in assessing crime scenes.
These competencies are essential for ensuring thorough and accurate investigative procedures. However,
there are areas for improvement, including the need to strengthen personnel's ability to assume full control
over crime scenes, enhance the understanding and implementation of investigation strategies, and improve
the proper taking of sworn statements. In terms of legal knowledge, the personnel showed high levels of
competence, but there were specific aspects, such as knowledge of different laws and the application of
legal knowledge throughout the investigative process, that could benefit from further focus and training.
Additionally, the assessment revealed varying levels of competency in oral and written communication,
indicating the need for targeted training in specific areas. Furthermore, the assessment highlighted the
need for significant improvement in training, possession of complete equipment, and availability of office
supplies. Finally, there were identified competency gaps in critical thinking, decision-making, and ethical
conduct, emphasizing the need for tailored training programs to enhance these skills among the personnel.
Table 3 Significant difference in the perceptions of the three (3) groups of respondents along the
different aspects of Criminal Investigation Competencies
Based on the Kruskal-Wallis test results, the obtained p-value of 0.062 is greater than the significance
level of 0.05. Therefore, there is not enough evidence to conclude that there is a significant difference in
the perception of the three groups of respondents (PNP personnel assigned to the investigation, first
responder, and force multiplier) along the different aspects of criminal investigation competencies. This
suggests that the three groups may have similar perceptions regarding criminal investigation
competencies, and further analysis may be needed to explore any potential nuances or similarities in their
perceptions. The average weighted mean scores for various indicators across the three groups demonstrate
a high level of consensus on the degree of necessity of the suggestions offered to enhance criminal
investigation competencies. While there may be slight variations in the ratings for specific indicators, the
overall trend indicates a shared recognition of the importance of training, legal knowledge, communication
skills, and specialized training programs across the three groups.
to address any identified areas for improvement and to enhance the overall competencies of the
investigative team.
Table 4
n=550
PNP
personnel First Force AW Descripti
D D
Indicator assigned in Respond DR Multipl M ve
R R
Investigati er ier Rating
on
1. Gathering of 3.33 VS 3.35 VS 3.27 VS 3.28 Very
information Serious
2. Interview and 3.30 VS 3.25 MS 3.27 VS 3.28 Very
interrogation Serious
3. Instrumentation 3.18 M 3.43 VS 3.59 VS 3.40
S Very
Serious
4. Crime scene 3.08 M 3.32 VS 3.37 VS 3.26 Very
process S Serious
[Link] duty 3.54 VS 3.55 VS 2.67 M 3.25 Moderat
S ely
Serious
[Link] and 3.54 VS 3.39 VS 3.55 VS 3.54 Very
logistical Serious
requirement
Average Weighted 3.32 V 3.38 VC 3.38 V 3.36 Very
Mean C C Serious
The assessment of criminal investigation competencies at Caloocan City Police Station revealed a high
degree of seriousness in the challenges encountered by police investigators. The findings from the
assessment highlighted critical issues in various aspects of the investigative process, including the
gathering of information, interview and interrogation, instrumentation, crime scene process, court duty,
and financial and logistical requirements. These challenges ranged from the reluctance of witnesses to
provide information, mishandling of physical evidence, uncooperative witnesses in court proceedings, and
inadequate budget and resources hindering thorough investigations. The weighted mean scores
consistently indicated that these challenges are considered very serious, emphasizing the urgent need for
comprehensive strategies and improvements to enhance the overall effectiveness of investigative
procedures.
Degree of Necessity of the Suggestions Offered to Enhance the Criminal Investigation Competencies
of Caloocan City Police Personnel
When considering the investigative procedure concerning the assessment of criminal investigation
competencies in the Caloocan City Police Station, it is essential to emphasize the degree of necessity. By
understanding the current level of expertise, the police department can then formulate an innovative
professional development plan that addresses any deficiencies or areas requiring improvement. This plan
should focus on enhancing investigative techniques, evidence collection, legal understanding, and other
pertinent competencies to ensure that the officers are well-prepared to handle the demands of criminal
investigations in Caloocan City.
Table 5
n=550
PNP
personnel First Force AW Descripti
D D
Indicator assigned in DR Respond Multipl M ve
R R
Investigati er ier Rating
on
[Link]
Procedure 3.54 VN 3.68 V 3.54 V 3.59 Very
N N Necessar
y
2. Legal Knowledge
3.71 VN 3.45 V 3.38 V 3.51 Very
N N Necessar
y
Based on the assessment of criminal investigation competencies in the Caloocan City Police Station, it is
evident that there is a strong consensus among the PNP personnel on the degree of necessity of the
suggestions offered to enhance their competencies. The findings indicate that training and incorporating
the latest techniques and technologies in forensic science and criminal investigation, establishing stronger
ties with the community, and implementing a robust system for quality assurance are perceived as highly
necessary.
Additionally, there is a recognized need for continuous learning and development in legal knowledge, oral
and written communication skills, and specialized training programs that focus on critical thinking and
ethical standards. These findings emphasize the importance of ongoing professional development and
resource allocation to ensure that police personnel are well-prepared to handle the demands of criminal
investigations effectively.
critical during
thinking. open
forum
discussion
s.
*Budget:
P500,000.
00
Recommendations
Based on the findings and conclusions provided, the following recommendations can be made:
1. Tailored Training Programs: Develop and implement tailored training programs that focus on critical
thinking, decision-making, and ethical conduct. These programs should address the identified
competency gaps and emphasize the application of legal knowledge throughout the investigative
process. Additionally, targeted training in oral and written communication skills should be provided
to enhance competency in these areas.
3. Comprehensive Strategies: Establish comprehensive strategies to address the challenges encountered
by police investigators. This may include developing protocols for gathering information, handling
physical evidence, conducting interviews and interrogations, and managing logistical and financial
requirements. Furthermore, initiatives to foster cooperation from witnesses and facilitate court
proceedings should be prioritized.
4. Ongoing Professional Development: Emphasize ongoing professional development and resource
allocation to ensure that police personnel are well-prepared to handle the demands of criminal
investigations effectively. This includes continuous learning and training in forensic science, the
incorporation of the latest techniques and technologies, and the establishment of stronger ties with the
community. Moreover, the implementation of a robust system for quality assurance should be a key
focus to maintain high investigative standards.
5. These recommendations aim to address the identified competency gaps, challenges, and areas for
improvement, ultimately contributing to the enhancement of criminal investigation competencies
within the Caloocan City Police Station.
6. A proposed project law for the professional development of investigators will focus on the legal
aspects of investigations, develop ethical standards and professionalism, increase grammar
competency and logical content in report writing, and improve investigative technique.
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