Group presentation
about usability
interaction.
Presented by dadie danny keith and olyel mark.
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INTRODUCTION TO USABILITY
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Definition of usability
Usability refers to how easily a customer can learn and use a product to accomplish a
specific goal. For example, can a visitor easily complete the checkout process on your
ecommerce site? Can they find specific post on your blog?
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User experience definition.
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Difference between usability and user experience.
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How to Design for Optimum Usability
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The 5 Characteristics of Usable Products
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Closer look at the above characteristics
Effectiveness
Effectiveness is about whether users can complete their goals with a high degree of
accuracy.
Efficiency/ satisfaction
Effectiveness and efficiency have come to be blurred in the mind. They are, however,
quite different from a usability perspective. Efficiency is all about speed. How fast can
the user get the job done?
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Engagement/memorability
Engagement refers to the level of engagement a system offers. Indeed, engagement has
become something of a buzzword, but if you cut through the fluff, you’ll find that
engagement occurs when the user finds the product pleasant and gratifying to use.
Error Tolerance
It seems unlikely that—for any degree of complexity—you can completely eliminate
errors in products; in particular, digital products may be error-prone.
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Ease of Learning/ learnability
If you want a product to be used regularly, then you want the users to be able to
learn the product easily so that when they use it again, it comes as second nature.
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Usability key element of user experience
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References for further information.
[Link]
[Link]
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