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Group Presentation About Usability Interaction

The document presents a group presentation on usability and interaction, defining usability as the ease with which customers can learn and use a product to achieve specific goals. It outlines the key characteristics of usable products, including effectiveness, efficiency, engagement, error tolerance, and ease of learning. Additionally, it emphasizes the importance of usability as a key element of user experience and provides references for further information.

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0% found this document useful (0 votes)
41 views16 pages

Group Presentation About Usability Interaction

The document presents a group presentation on usability and interaction, defining usability as the ease with which customers can learn and use a product to achieve specific goals. It outlines the key characteristics of usable products, including effectiveness, efficiency, engagement, error tolerance, and ease of learning. Additionally, it emphasizes the importance of usability as a key element of user experience and provides references for further information.

Uploaded by

ttttahttttah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

Group presentation

about usability
interaction.
Presented by dadie danny keith and olyel mark.

1
INTRODUCTION TO USABILITY

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Definition of usability

Usability refers to how easily a customer can learn and use a product to accomplish a
specific goal. For example, can a visitor easily complete the checkout process on your
ecommerce site? Can they find specific post on your blog?

4
User experience definition.

5
Difference between usability and user experience.

6
How to Design for Optimum Usability

7
The 5 Characteristics of Usable Products

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Closer look at the above characteristics

Effectiveness
Effectiveness is about whether users can complete their goals with a high degree of
accuracy.
Efficiency/ satisfaction
Effectiveness and efficiency have come to be blurred in the mind. They are, however,
quite different from a usability perspective. Efficiency is all about speed. How fast can
the user get the job done?

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Engagement/memorability
Engagement refers to the level of engagement a system offers. Indeed, engagement has
become something of a buzzword, but if you cut through the fluff, you’ll find that
engagement occurs when the user finds the product pleasant and gratifying to use.

Error Tolerance
It seems unlikely that—for any degree of complexity—you can completely eliminate
errors in products; in particular, digital products may be error-prone.

10
Ease of Learning/ learnability
If you want a product to be used regularly, then you want the users to be able to
learn the product easily so that when they use it again, it comes as second nature.

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Usability key element of user experience

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References for further information.

 [Link]
 [Link]

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