THE PENTECOASTAL ASSMBLY

SCHOOL

Name : Harshita Kaur

Class : 12'E’
Subject : Informatics Practices
[Link] : 04
Session : 2025-26
[Link] : 2024297
 ACKNOWLEGEMENT

I would like to express my gratitude and appreciation to all who gave me the possibility to
complete this project.

First and foremost , praises and thanks to the God , The Almighty , for his showers of blessings
throughout my project work and complete the research successfully.

I would like to express my deep and sincere gratitude to my IP teacher Mr. Mohan sir , for giving
me the opportunity to do research and providing valuable guidance throughout this project work . His
dynamism , vision , sincerity and motivation have deeply inspired me . He has taught me to carry out
the research and to present the project works as clearly as possible. It was a great privilege and
honor to work and study under his guidance. I am extremely grateful for what he has offered me . I
would also like to thank him for his empathy and great sense of humor.

I am extremely grateful to my parents for their love , prayers , caring and sacrifices for educating
and preparing me for my future . I am very much thankful to my friends for their understanding ,
prayers and continuing to support my project work .

Hence , I would like to thanks all the above mentioned people once again .
 TABLE OF CONTENT

[Link] TOPIC [Link]

1 FRONT PAGE

2 ACKNOWLEDGMENT

3 INTRODUCTION

4 OBJECTIVE

5 AIRLINE MANAGMENT

5.1 PROBLEM SELECTION

5.2 PROJECT MONITORING SYSTEM

5.3 SYSTEM STUDY

5.4 STSTEM ANALYSIS

6 FLOW CHART

7 DATA FLOW DIAGRAM

8 ERD

9 SCOPE

10 CERTIFICATE

11 BIBLIOGRAPHY
 INTRODUCTION

This project on Airline management System is the automation of registration process of

Airline system . The system is able to provide much information like passenger’s information ,
criminal’s , list of passengers etc. The system also allows us to add records when a passenger
reserves a ticket . For data storage and retrieval we use the file handing facility of C language . It
enables us to add any number of records in our database . But for intrinsic nature of file handling ,
the retrieval process is show when we search a particular record in the database , because record is
searched sequentially.

OBJECTIVES OF THE PROJECT -

To provide some amount of automation in airline management .

To help airlines system in making their business more effective.
An added attraction for their potential customers .
It will also show the attitude of the management that they are aware to the newly introduced
technology and ready to adopt them .

Purpose of the project -

Electronically handling of flight’s record to enhance the accuracy , flexibility, reliability and to
remove the human’s error .

An airline provides air transport services for passengers , generally with a recognized operating.
To provide accurate information about the addition , deletion and modified movie’s.
To provide , efficient , accurate , reliable , fast and robust structure that can handle any number
of passenger’s transactions.
 AIRLINE MANAGEMENT SYSTEM

An Airline Management System project aims to automate and streamline various aspects of
airline operations , including passenger registration , flight management , ticket booking , and
cancellations . It typically involved developing a software application or web platform to manage
airline data and process effectively.

KEY FEATURES AND FUNCTIONALITY :

PASSENGER MANAGEMENT -

Storing and managing passenger information , including registration , contact details , and travel
preferences.
Facilitating passenger profiles and loyalty programs .

FLIGHT MANAGEMENT -

Managing flight schedules , including departure and arrival times , routes and available seats .
Updating flight status ( delayed, cancelled, etc .) and providing real - time notifications .
Maintaining flight details like aircraft type, baggage allowance , and other relevant information .

TICKET BOOKING -

Allowing passengers to search for flights, compare fares, and book tickets online or through an
interface .
Providing options for seat selection and preferences during booking .
Managing ticket reservations , including cancellations and refunds .

PAYMENT PROCESSING -

Integrating with payment gateways to securely process ticket payments and other transactions .
Managing refunds and payment adjustments.

REPORTING AND ANALYTICS -

Generating reports on various aspects of airline operations , such as revenue , passenger

demographics , and flight performance.
Analyzing trends and providing insights for decision maker.
ADMINISTRATIVE FEATURES -

Providing administrative tools for managing users, permissions, and system settings .
Allowing administrators to add , modify , and delete flight schedules , passenger information ,
and other data.
 PROBLEM SELECTION
1) Before making this application , we assumed that an airline which had recently started its
operation found it very difficult to handle their customer.

2) It was due to their great customer service and efficient handling of daily operations that they
customer base started growing and in a day , they started to handle lot of customer requests. The
problem is that in manual airline record keeping system excessive staff employment is required ,
extremely time consuming process is involved , inconveniences to both customers as well as to the
manager.

3) Slowly & slowly the count of such customers started to grow very rapidly and the airline employees
had to devote their maximum time handling such customers .

4) Slowly , an airline started loosing its important or gold customers due to poor response times by
the employees and they even started loosing those customers whose requests could not be fulfilled.

5) After this , the management decided to install a system that can effectively & and efficiently service
the request of such customers and can the corresponding work of its employees who were
overburdened with such tasks .

6) This action was a step towards serving important or fresh customers with a minimum possible and
improve the response times & efficiency of an airline employees .

EXISTING SYSTEM :
The system is very time consuming and lazy. This system is more prone to errors and sometimes the
approach to various problems is unstructured. If any old data or information is to be fetched then it is
a great problem for user to get the information in short span of time as to get information from files is
not an easy task. as everything is done naturally , so if any record is misplaced then agency has to
take full responsibility.

LIMITATIONS OF EXISTING SYSTEM:

The earlier experiences have shown that manual monitoring of employee enquires about their loans,
conveyance, etc . Often fails to achieve the desired targets , mainly because of the following reasons :

Much time required in giving correct information.

Less reliability and maintainability of data.
Secrecy of information may not be maintained due to visible facts on paper.
Manual procedure of providing information is not reliable.
 An object oriented system draws upon class definitions that are derived from the analysis
model. Some of the definitions will have to be built from the scratch but many other can be
reused if appropriate design patterns are recognized . Object oriented design establishes a
design blueprint that enables a software engineer to the object oriented architecture in a
manner that maximized reuse, thereby improving developed speed and product quality.

The Four layers of object oriented design are:

The Subsystem Layer - It represents each of the sub systems that enable the software to
achieve its user defined requirements and to implement the technical infrastructure.

The Class and Object Layer - It contains the class hierarchies that enable the system to be
created using generalizations and increasingly more targeted specialization .

The Message Layer - It contains the design details that enable each object to communicate with
its collaborates. This layer establishes internal and external interfaces for the software.

The Responsibility Layer- It contains the data structure and algorithmic design for all attributes
and operations for each object . Monitoring system activity and server performance is a
necessary part of preventive maintenance for the server. Through monitoring , you obtain data
that you can to diagnose system problems, plan growth and trouble shoot problems . You can
use the monitoring and status tool, diagnostic logging, extended logging and queue viewer to
keep the data up-to-data.

PROPOSED SYSTEM:

The proposed system is computer based, user friendly , and easy to maintain . It makes safely storing
of records easy and for a very long period of time. It would significantly improve the quality of work in
the airport . The time spent in processing the above mentioned queries would significantly reduce.
The proposed system provides free, easy and efficient management of day-to-day activities of the
passenger’s in airline so that the manual work can be reduced and even minute details can be
necessary easily.
 PROJECT MONOTORING SYSTEM

Module Description : AIRLINE MANAGEMENT SYSTEM is basically a menu driven program. This
kind of format is designed considering the user requirements. This is to provide an easy and faster
method of operation to the user:

We have implemented validation at 3 points in the system as :

1) The first point is where the user enters his account & pin number . This is the most important part
of our applications because the information which would be fetched & is displayed to the user is
confidential and it should be displayed only after proper authentication . So, for security reasons, we
have given only one chance to the user to enter his pin correctly . If he does not, the system issues a
warning through a proper message and exits. The user then again has to swipe his card, enter his
account & pin no. to view the account details or undertake any account activity.

2) The second point where the is implemented is the menu where the user chooses from a list of
options to process his requests . Since this is a menu - driven program , we expect from the user to
input correct option. But if, for some reason , the user is unable to enter it correctly , we flash a
message which requests the user to enter a correct options.

3) The third point where we have taken care of user input is the place where user wants to withdraw
money from his account . Ideally , the user should not enter the withdrawal amount greater that his
total amount and if mistakenly he does, the system flashes a user message and inform him about the
same .
 SYSTEM STUDY

FEASIBLITY STUDY :

A Feasibility study is carried out to select the best system that meets performance requirements.
Feasibility is the determination of whether or not a project is worth doing . The process followed in
making this determination is called a feasibility study . This type of study determines if a project can
and should be taken.

Since the feasibility study may lead to the commitment of large resources , it becomes necessary
that it should be concluded competently and that no fundamental errors of judgment are made.

Depending on the results of the initial investigation , the survey is expanded to a more detailed
feasibility study . Feasibility study is a test of system proposal according to its workability , impact on
the organization , ability to meet user needs, and effective use of resources.

The objective of the feasibility study is not to solve the problem but to acquire a sense of its
scope. During the study , the problem definition is crystallized and aspects of the problem to be
included in the system are determined .

Consequently , costs and benefits are described with greater accuracy at this stage. It consists of the
following :

1. Statement of the problem : A carefully worded statement of the problem that led to analysis .
2. Summary of finding and recommendations: A list of the major findings and recommendations
of the study . It is ideal for the user who requires quick access to the results of the analysis of
the system under study. Conclusion are stated , followed by a list of the recommendations and a
justification for them .
3. Details of findings: An outline of the methods and procedures under taken by the existing
system , followed by coverage of the objectives and procedures of the candidate system.
Included are also discussions of output reports , file structure, and costs and benefits of the
candidate system.
4. Recommendations and conclusions: Specific recommendations regarding the candidate
system , including personal assignments , costs , project schedules , and target dates.

Three keys considerations are involved in the feasibility analysis these are :

1. Operational Feasibility
2. Technical Feasibility
3. Behavioral Feasibility
 SYSTEM ANALYSIS
The analysis model must achieve three primary objectives :-

1.