The Independent Institute of Education 2017
MODULE NAME: MODULE CODE:
ENTERPRISE RESOURCE PLANNING ERPL7312
ENTERPRISE RESOURCE PLANNING ERPL7312d
ENTERPRISE RESOURCE PLANNING ERPL7312p
ASSESSMENT TYPE: EXAMINATION (PAPER ONLY)
TOTAL MARK ALLOCATION: 120 MARKS
TOTAL HOURS: 2 HOURS (+10 minutes reading time)
INSTRUCTIONS:
1. Please adhere to all instructions in the assessment booklet.
2. Independent work is required.
3. Five minutes per hour of the assessment to a maximum of 15 minutes is dedicated to
reading time before the start of the assessment. You may make notes on your question
paper, but not in your answer sheet. Calculators may not be used during reading time.
4. You may not leave the assessment venue during reading time, or during the first hour or
during the last 15 minutes of the assessment.
5. Ensure that your name is on all pieces of paper or books that you will be submitting. Submit
all the pages of this assessment’s question paper as well as your answer script.
6. Answer all the questions on the answer sheets or in answer booklets provided. The phrase
‘END OF PAPER’ will appear after the final set question of this assessment.
7. Remember to work at a steady pace so that you are able to complete the assessment within
the allocated time. Use the mark allocation as a guideline as to how much time to spend on
each section.
Additional instructions:
1. This is a CLOSED BOOK assessment.
2. Calculators are not allowed.
3. For multiple-choice questions, give only one (1) response per question. The marker will
ignore any question with more than one answer, unless otherwise stated. You should,
therefore, be sure of your answer before committing it to paper.
4. Answer All Questions.
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Page 1 of 5
The Independent Institute of Education 2017
Question 1 (Marks: 20)
Q.1.1 Discuss the difference between functional areas of operation and business (5)
processes. Give an example of a business process.
Q.1.2 Describe the material order process in the accompanying figure: (5)
Figure: 1.2 process view of business operations
Q.1.3 When organisations move to e-commerce platforms, it is preferred that they (10)
incorporate it with an ERP system. Argue for or against this statement and
justify your position.
Question 2 (Marks: 30)
ERP systems have cost and benefits.
Q.2.1 Discuss the reasons behind a bumpy rollout of an ERP system. (20)
Q.2.2 Discuss the various costs associated with the implementation of an ERP system (10)
for a large company and for a midsize company. How long does implementation
take?
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Page 2 of 5
The Independent Institute of Education 2017
Question 3 (Marks: 15)
Q.3.1 How does the SAP ERP system distinguish between a task, job, and person? (4)
Q.3.2 What are the differences between requirements and qualifications? (4)
Q.3.3 What are Cross Application Time Sheets (CATS) and to which other SAP modules (7)
does this provide data? Explain
Question 4 (Marks: 15)
Q.4.1 (10)
Figure 4.1 The sales process at Fitter Snacker
Describe the problems with Fitter Snacker’s accounting and invoicing, as
illustrated in the above figure.
Q.4.2 (5)
Figure 4.2 Marketing and campaign planning
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The Independent Institute of Education 2017
Using above figure describe the function of the campaign Execution Activity
Management that is within SAP’s CRM software.
Question 5 (Marks: 15)
Q.5.1 The Fitter Snacker company sold 6,435 cases of snack bars in June of the (5)
previous year. They are expecting sales to increase by 3% this year. In addition,
they are launching a promotional campaign in May, which they expect will
increase sales in June by an additional 500 cases.
What is the sales forecast for June of this year that Fitter Snacker should use?
Show all your calculation steps.
Q.5.2 Fitter Snacker can produce 333.3 cases of snack bars per day during the (10)
standard 8-hour work week. They can work 2 hours of overtime per weekday,
plus 4 hours on Saturday. They are developing an SOP for a month with 23
weekdays and 4 Saturdays.
What is the maximum number of cases that Fitter Snacker can produce in the
month if they schedule workers for overtime on weekdays only? Show all your
work.
Question 6 (Marks: 10)
Q.6.1 ERP systems make it difficult to hide fraudulent dealings. Some of the ways in (5)
which SAP ERP systems can prevent fraud and abuse include: archiving; user
authorisations; tolerance groups; and financial transparency.
Discuss how archiving can prevent fraud within a SAP ERP system.
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Page 4 of 5
The Independent Institute of Education 2017
Q.6.2 In a company that has an ERP system the accountants talk in terms of "data (5)
flows" between modules. Why are the accountants not accurate, and what is a
better term for them to use?
Question 7 (Marks: 15)
Discus software as a service (SaaS) with respect to ERP market. Make use of the examples during
your discussion.
END OF PAPER
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