Kedarnath Helicopter Booking Confirmation
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rohanbh5413xKedarnath Helicopter Booking Confirmation
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Powered by AINo refund will be provided to passengers who do not report at least one hour before their departure time-slot and are declared "NO-SHOW" by the helicopter operator . This also applies to same-day return passengers who do not report back for their return flight within 1:30 hours of arrival at Shri Kedarnath. If a passenger fails to meet these reporting requirements, they are classified as "NO-SHOW" and forfeit their flight and associated costs .
The helicopter operator has the authority to cancel, reschedule, or delay flights without notice in response to operational exigencies, adhering to safety and efficiency requirements . If a flight is overloaded, the operator can decide which passengers or articles to offload, a decision that is final and binding . The helicopter operator may also refuse boarding to any passenger deemed unfit for travel, prioritizing the safety of the aircraft and other passengers .
Passengers planning to stay overnight at Shri Kedarnath or Hemkund Sahib should book helicopter flights post-2:00 PM . Return flight reporting time for overnight stays is 6:00 AM the next day from the respective helipad, requiring prior booking of accommodation due to the high-altitude location . This guideline ensures the safe and timely management of helicopter operations and passenger comfort given the geographical and logistical challenges .
In the IRCTC Heliyatra system, if helicopter services are canceled due to technical reasons, bad weather, or government orders, a full refund will be issued, excluding payment gateway charges, transaction charges, and the convenience fee. Passengers must submit evidence of cancellation, such as a ticket or boarding pass issued by the helicopter operator, to claim the refund. This refund process must be done online for tickets booked through the IRCTC website, and the refund will be processed back to the original payment source within 5-7 days . In case passengers do not receive the refund within the stipulated period, they can lodge a complaint with IRCTC via email within 15 days of the planned departure date .
Passengers should immediately submit their ticket or boarding pass at the check-in counter if a flight is canceled due to adverse weather or technical issues . For tickets booked online, cancellations should be processed online through the IRCTC website to initiate a refund, which will be credited to the source account within 5-7 days . For tickets paid in cash, refunds must be collected directly from the counter. If refunds are delayed, passengers can lodge a complaint with IRCTC via their registered email within 15 days from the departure date .
Infants less than two years old are not charged a fare and are not provided a separate seat; they must sit with an accompanying passenger . The weight of the infant is added to that of the accompanying passenger, and any combined weight over 80 kg incurs an extra charge of Rs. 150 per kg . Children aged two years and above are charged full fare and are provided a separate seat .
Each passenger is limited to one piece of baggage, weighing no more than 2 kilograms . The helicopter can accommodate a maximum of 2 child passengers, 2 infants, and 4 adults per sortie, subject to weight restrictions . Seating arrangements depend on helicopter load and sortie planning, which may lead to groups being accommodated in separate shuttles if necessary . Operators reserve the right to offload passengers or articles to ensure safe operation if the helicopter is overloaded .
In the IRCTC Heliyatra system, passenger weight plays a crucial role in the boarding process. Passengers and infants together must not weigh more than 80 kg to avoid extra charges of Rs. 150 per kg for additional weight. Denial to pay these charges may result in the passenger not being allowed to board . Additionally, each passenger is allowed only one piece of baggage weighing up to 2 kilograms; any excess baggage will not be permitted . The helicopter operator has the final say in deciding which passengers may be offloaded if the helicopter is overloaded .
Carrying dangerous goods/articles is strictly prohibited in the IRCTC Heliyatra system. These goods include compressed gases, corrosives, explosives, inflammable liquids, solids, radioactive materials, poisons, infectious substances, and alarmed briefcases. If a passenger is found carrying such items without declaration or with false declarations, they are subject to penalties as per Rule 9A of the Aircraft (Carriage of Dangerous Goods) Rules, 2003. Violations may result in imprisonment up to two years and fines up to one crore rupees as per the Aircraft Act, 1934 .
Passengers must comply with COVID-19 SOPs and Chardham Yatra SOPs as issued by the government . They should also adhere to health advisories from the Health Department, Government of Uttarakhand . These ensure the safety and well-being of passengers during their journey. Additionally, the helicopter operator reserves the right to refuse carriage to anyone deemed unfit for travel or who poses a risk to the aircraft or other passengers .
