SPEAKING

UNIT 10: AT THE BANK

Withdraw an amount of money.
Conversation in the Bank in English ([Link])
Outline:
GREETING
NEED:
 how can I help you, Sir/ Madam? I would like to withdraw – from my account.
Prove: show an ID CARD and Your Bank Card. Fill out this form for me, please.
INCLUDING NAME, ID NUMBERS, CARD NUMBER PLZ
TRANSACTION: enter your private password/ PIN.
 Your password isn’t correct. Could I try it again?
DONE: I give you 10 million VND.
 DO you need anything else? No thank you.
 Have a nice day>

 Good morning, sir. How can I help you?
 Good morning. I’d like to withdraw some money from my account. This is my bank
card.
 Okay. How much do you want?
 I would like to withdraw 10 million Vietnam Dong in cash.
 Could you show me your ID card?
 Here you are.
 And could you fill out this form that I can make a transaction for you .
 Okay. I’ve finished.
 Thanks. Sir, please enter your password./PIN over that machine.
 Okay.
 I’m sorry, sir. But your password is incorrect.
 Really? Can I try it again? How about this time?
 It’s correct now. Here’s your receipt for this transaction, please sign at the bottom
of it.
 Okay. Here you are.
 Here are 10 million VND and your ID card. Please press the button to give a score
for my service. Thank you.

At the hotel
English conversation in a hotel | English Dialogues
Outline:
Greeting
2 adults – 1 deluxe double room facing the sea and including breakfast
When- 3 days.
Have: suitable
Payment: credit card
Wifi: Does the hotel provide free Wi-Fi?
B: Yes, the Wi-Fi is free. But there’s only in the lobby.
Pay extra: Do I have to pay extra for a mini-bar and mini-fridge?
Extra service you offer: swimming pool/gym/spa center/
bowling-room/cafe/restaurant/night-cl
Lisa: I’d like a room please.
:Hotel Receptionist: Do you have a reservation?
Lisa: No, I don’t.
:Hotel Receptionist: How many nights?
Lisa: Two nights, please.
:Hotel Receptionist: For two people?
Lisa: Yes.
:Hotel Receptionist: Do you want breakfast?
Lisa: No, thank you.
:Hotel Receptionist: Ok, that will be $210. Do you want to pay now, or when you
check out?
Lisa: I’ll pay now.
:Hotel Receptionist: Can you fill this in, and sign here please. :Hotel Receptionist:
Thank you. Here is your receipt and your key. You are in room 231, on the second
floor.
BOOKED
A: We have a reservation for two rooms.
B: What is your name?

A: I have a reservation under the name of Brown.

B: Yes, Mr. Brown. That’s a single for two nights. Can I have your charge card,
please?
I’d like a room for 2 nights, please?

ASK A VACANT ROOM

A: Do you have vacant rooms?
B: Sorry, it’s full till fifteen of April.

HOW LONG WILL YOU BE STAYING?

A: How long do you stay at the hotel?
B: I will stay two days.
WHEN ARE YOU GOING TO CHECK OUT? What time is check out?
A: When are you going to leave?
B: I’m leaving next Tuesday.

ASK FOR 2 NIGTHS A ROOM: How much our room is?

A: How much is a room?
B: Our rooms start at $100 for a basic room and go up to $300 for a suite.

A: I’d like a room for a family of four -two adults and two children.
B: Yes, Sir. The deluxe double room would be most suitable for you.

MAKE A PAYMENT:
A: Could you give me your credit card details, please?
B: Sure. Are you going to put a hold on my credit card?

BREAKFAST:
A: When does breakfast start?
B: At 8.00 am.
Breakfast is from 7 to 10 each morning in the dining room.
A: Is breakfast included?
B: We don’t provide breakfast but there is a local cafe which offers our guests
discounts.

EXTRA SERVICE:
A: What extra services do you offer?
B: We have a swimming pool/gym/spa center/ bowling-room/cafe/restaurant/night-club

A: Do I have to pay extra for a mini-bar and mini-fridge?

B: No, you don’t. They are free.

A: What kind of room would you prefer?

B: I prefer a room facing the sea/street/yard.

WIFI:
A: Does the hotel provide free Wi-Fi?
B: Yes, the Wi-Fi is free. But there’s only in the lobby.
A: Okay, what is the password?

A: Can I have an extra blanket, please?

B: Yes, sure.
A: My room is noisy. Could I move to a quieter one?
B: Let me just check if there are any rooms available now.
A: My room hasn’t been serviced.
B: The housekeeper will be in your room shortly.

А: I’m still waiting for someone to come and fix the shower in my room.
B: How long will it take?

A: I am checking out of room 101. Could I have my bill, please?

B: Yes, here it is. How would you like to pay?

FULL
Hello. Welcome to. How can I help you?
Good morning. I would like to book a room for 2 adults.
A: What kind of room would you prefer?
B: I prefer a double room facing the sea and breakfast included.
A: How long do you stay at the hotel?
B: I will stay two days.
A: I see there is a deluxe double room located at floor 5 which could be suitable for you.
B: PREFECT. For me that room.
A: How much that room is?
B: It will be 1 million VND. Which payment will you choose?
 At the restaurant
English dialogues at a restaurant | English Dialogues

English conversation: At the restaurant (dialogue + free PDF) - [Link]

Conversation Topic: At a Restaurant ([Link])

book a table
CUSTOMER: I would like to book a table, please?
This Saturday, 6 pm, for 3 people
Are there vacant tables?
How many people?
A table for 3, please
GET A TABLE
A: Good evening. Do you have a reservation?
B: No, we don’t. Can we get a table for two?
We have reserved a table for 3. The name is Giao.
A: Sure. Come this way, please.

A: Good evening. Do you have a booking?

B: Yes, my name is Peter Smith.
A: Okay, Mr. Smith. Come this way, please.

A: Can we have a table by the window?

B: Yes, of course.

Ordering
Hi, my name’s Sarah. I’ll be your waiter this evening.
Would you like to order something to drink first? /Can I get you something to
drink?

A: Can I have the menu, please?

B: Here’s the menu.
I feel like a cup of tea.
 I will have a beer.
A cup of wine for me.
A bottle of wine, please.
I want the specialty of the house.
A: Can I get you an aperitif?
B: Yes, please. An apple juice.
A: Are you ready to order?
B: Not quite. We need a little more time./ We need a little more time to
decide.
- Yes, we ready to order

A: Can I see the wine list?

B: Yes.

A: What would you recommend for me to drink? Would you like to order
some wine to go with that?
B: Our red wine.

A: Can I take your order, please?

B: Yes, I’ll have an omelet, please.

A: Anything to drink?
B: A bottle of still water, please.

A: How would you like your steak done? Rare, medium, well-done?
B: Medium, please.

A: We are in a hurry. How long will it take?

B: Not long, about 10 minutes.

A: We want to order a dessert.

B: What kind of desserts do you offer?

Would you care for anything else?

What do you recommend?
What’s today’s special?

FRIENDS
A: What should I order? What’s best here?
B: They serve delicious fish here.

A: I think I’ll go for Caprese salad. What are you having, James?
B: I’ll take a chicken soup.

A: Their specialty is seafood. You should try some.

B: I’m afraid I’m allergic to seafood.

How to say that there’s something wrong with your meal

A: Excuse me, this cup is dirty.
B: Sorry, I’ll bring you another one.
A: My baked potato is raw inside.
B: Sorry, Mam. I’ll replace it with a well-baked one.
A: I asked for draught beer, not bottled.
B: I’m sorry.
A: There’s a hair in the soup.
B: I apologize. We won’t charge you for the soup.
A: This meat is undercooked.
B: I’m sorry. I’ll bring you another.

Ask for a bill

A: Can I have the bill, please?
B: Coming right up.
Pay the bill
A: Let’s split it.
B: No, I’ll get it. It’s my treat.
A: Let me get it, will you?
B: No, it’s on me.
A: How much should I tip a waiter?
B: A 20% tip will be fine.

A: Can we pay with a credit card?

B: Yes, you can.
 AT THE HOSPITAL
English conversation: at the doctor's - [Link]
English conversation at the hospital | English Dialogues
I’d like to make an appointment, please.
How can I help you?
What’s the problem? / What’s the matter?
Are you on any medication? Have you had this before? How long have you been
like this? I don’t feel well. I feel like rm going to get a cold.
I have a backache / a headache . I have a fever. I’ve been feeling very tired. I’ve
got a temperature.
Whats the matter? Where does it hurt?

I am prescribing a few to relive your pain.

OUTLINE:
Greeting:
Good morning.
Good morning doctor.
How can I help you?/ what’s your problems?
MAIN:
SYMPTOM: high fever/ headdache/ sneezing/ vomiting/i think i caught a cold
I feel weak/ I feel dizzy/ I have a high temperature/ it hurts here/ my stomach hurts a lot
since last night. I also vomited last night. I feel weak and have a high fever. I’m off today
to have a check because it hurts so much.
Cause:
- May I ask you what did you have last night? Do you allergic to something?
+ I ate sea food at the river restaurant last night. I had crab and shrimp cheeses
spaghetti for dinner.
+ I only allergic to peanut.
+I’m afraid you are having a food poisoning. According to your symptoms
right now, I diagnose you are having a food poisoning.
Could be from the food I had last night doc? I’m afraid my symptoms because of my
dinner.

Doctor: It is possible that you had contaminated food. Because of diarrhea,

you have lost plenty of body fluids.
+ What I need to do now? What should I aware about nutrition?

- You require to be hydrated. Drink enough water regularly.

Fruit juice is also fine. Avoid caffeine, dairy products, and solid
foods at least till evening. And take some rest. I’m prescribing
you some medicine to relive your pain. Take this prescription to
the chemists.

Closing.
+Thank you, doctor.
-Have a good day
 AT THE CINEMA
This conversation takes place at the ticket office
B - welcome to our cinema. How can I help you?
A - Hi, I'd like to watch Avatar 2 please.
B - How many tickets would you like?
A - I would like 2 tickets please.
B - We Have 2 Screenings Today. At 11 am and at 1pm. What time would
you like to watch the movie?
A - I want to see at 1 pm.
B - Would you prefer to sit at the front, middle or the back?
A - The back please.
B – Would you like some dink or snack?
A – I want to order a popcorn and one coke please.
B- Do you want to upsize your dink to L? It only costs 5 VND.
A - Sure.
A - Do you offer a student discount?
B - Yes, we do. Are you both students?
A - Yes, here are our student cards.
B - OK, that´ll be 100 VND please.
A - Here you are.
B - Thanks, here are your tickets, you need to go to screen 5.
A - Thank you very much.
Which movie
- AVATAR 2
THE SEAT
- The front row or the middle row or the back row
THE INFORMATION OF THE MOIVE
- 3pm, room 4, 3D screens
THE SNACK
- 1 popcorn and 1 coke
Total - 100 VND or one hundred Viet NAM Dong
When was the last time you went to a cinema? What movie did you see?
Do you plan on going to the movies again soon? What film do you want to see?
Do you prefer to watch films in cinemas or at home on your sofa? Why?
 AT THE LIBRARY
Conversation Topic: At the Library ([Link])

A: I really need a book, but I didn't see it on the shelf.

B: According to the computer, it's not checked out yet.

A: Then why isn't it on the proper shelf?

B: It means that someone in this library is holding it right now.

A: So someone else has the book and plans on checking it out?

B: Either that or someone took it out of the shelf and misplaced it.

A: I really need that book.

B: You're going to have to look everywhere for it.

A: Can't you just make an announcement asking whoever has the book to come forward?

B: You are not that special. When it comes to books, it's first come, first serve.

A: But I need it for school.

B: I'm sorry, but I can't do anything for you.

A: I'm sorry, but you can't borrow this book.

B: What do you mean?

A: You have not paid your late fees for your overdue books.

B: I never had any overdue books!

A: The computer doesn't lie.

B: What books do I have late fees for?

A: They're all math books, and according to the system, you still have them.

B: Oh yeah, I do! I totally forgot about them and left them on my bed.

A: Once you return them and pay the fee, you can borrow books again.

B: But I really need to borrow those books now.

A: I can put them on hold for you.

B: Yes! You are the best.

 AT THE BOOKSTORE
A: Do you have books by ..?
B: Yes, you can find all books from … in the romance section.
A: What book are you looking for?
B: The name of the book is ”Rose”.
A: Do you know the name of the author?
B: Yes, the name of the author is …
A: Unfortunately, it’s not available. Would you like to order it?
B: Yes, please.

A: How would you like to pay?

B: I would like to pay by card.
A: I am looking for а map of Europe / world map.
B: You can find it in the geography section.
 AT THE SUPERMARKET
Shopping conversation at a supermarket | English Dialogues

OUTLINE:
Cook: Fried Chicken, Spaghetti, grill meat, fruits for dessert
Ingredients: a big chicken, half a kilo of pork meat and a quarter of the sausages, a big
watermelon and 2 kilograms of apples
FULL:
We are at the supermarket right now. What are we doing here?
Hi, KAI. I will be a chief for our dinner tonight.
Nice. What are you going to cook tonight?
I am going to make spaghetti and grill some meat for main dish. Our dessert will be
watermelons and apples.
How many people will attend to our dinner?
3 adults and 1 kid.
Shall we buy half a kilo of pork and chicken swings for the main dish.?
That’s a good idea.
Ok. You will buy noodle and fruits and I will get some meat.
How about buy some ice cream for dessert too? The kids want it.
Let’s go to the cashier and pay. I am excited about our dinner.
At the garage
At the clothes store
At the café