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Phance Curriculum Vitae

Phance Orisa is a Kenyan female seeking a waitress position, leveraging her customer service skills and experience from Mayas Lounge. She holds a Certificate in Food Production from PC Kinyanjui Technical Training Institute and has completed her secondary and primary education. Phance possesses strong communication skills, is a good time manager, and enjoys socializing and traveling.

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151 views2 pages

Phance Curriculum Vitae

Phance Orisa is a Kenyan female seeking a waitress position, leveraging her customer service skills and experience from Mayas Lounge. She holds a Certificate in Food Production from PC Kinyanjui Technical Training Institute and has completed her secondary and primary education. Phance possesses strong communication skills, is a good time manager, and enjoys socializing and traveling.

Uploaded by

odhiambopaul139
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

CURRICULUM VITAE

PERSONAL DETAILS
NAME : PHANCE ORISA
D.O.B : 28/06/1998
RELIGION : CHRISTIAN
ID NO : 41759774
GENDER : FEMALE
NATIONALITY : KENYAN
MARITAL STATUS : SINGLE
MOBILE : 0113828322

CAREER OBJECTIVES
To obtain a waitress position in a dynamic hospitality establishment
where I can apply my customer service skills, attention to detail, and
team spirit to enhance customer satisfaction and contribute to the
success of the business.
EDUCATIONAL BACKGROUND
2024 – 2025 : PC KINYANJUI TECHNICAL TRAINING INSTITUTE
Course : Certificate in Food Production
2017 - 2020 : ST. MARKS SECONDARY SCHOOL
Award : Kenya Certificate of Secondary Education
2009 – 2016 : ATERAIT PRIMARY SCHOOL
Award : Kenya Certificate of Primary Education

WORK EXPERIENCE
2021 – 2023 : MAYAS LOUNGE
Position : Waitress
Duties and Responsibilities
• Welcome guests warmly and show them to their tables.
• Provide customers with menus and explain daily specials or promotions.
• Accurately take food and beverage orders and relay them to the kitchen.
• Deliver food and drinks to customers in a timely and courteous manner.
• Ensure customers are satisfied with their meals and service, and address
any issues or complaints.
• Remove used dishes, glasses, and cutlery from tables after meals.
• Present bills to customers, accept payments, and return change or process
card transactions.
• Keep the dining area clean and organized, including wiping tables and
resetting them for the next guests.
• Communicate effectively with chefs and kitchen staff to ensure smooth
service.
• Adhere to food handling and hygiene standards.
• Suggest additional items (like drinks, desserts, or specials) to increase
sales.
• Collaborate with other wait staff and management to provide excellent
customer service.

OTHER SKILLS
I. Good communication skills
II. Time manager
III. Team work

HOBBIES
1. Hardworking
2. Socializing
3. Traveling
REFEREES
1. CHARLES ODALINGA
TEL. 0795630179

2. FLORENCE AGEMA
TEL. 0708594666

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