Department Designation KRA (Main Work Area)
Operation HOD - Operation Overall sponge production monitoring, efficiency improvement
Operation Shift Incharge Kiln operation management and shift supervision
Operation Field Operator Material feeding, cooling system check, housekeeping
Maintenance Mechanical Incharge Preventive & breakdown maintenance of kiln & auxiliaries
Maintenance Mechanical Fitter Daily maintenance & support field repair
Electrical Electrical Incharge Electrical system uptime, preventive planning
Electrical Electrician Panel check, motor repair, safety compliance
Instrumentation Instrumentation Engineer DCS instruments, temperature/pressure sensor monitoring
Quality Control Lab Chemist Daily analysis of iron ore, coal, DRI samples
Safety Safety Officer Ensure compliance of safety SOPs and conduct TBTs
Environment Environment Officer Dust control, emission monitoring, ETP/STP management
KPI (Measurable Target) Marks (Out of 50)
Production ≥ 95%, monthly review meetings done 20
Kiln temp 1050-1100°C, timely raw material feeding 15
Zero delays, zero near misses, area cleanliness daily 10
Machine availability ≥ 95%, breakdowns < 2/month 15
Support < 30 min for field breakdowns 10
Power availability ≥ 98%, no safety issues 15
Zero panel failures, response time < 10 min 10
100% sensor calibration, <1 deviation/month 10
All samples tested within 4 hrs, accuracy ≥ 98% 10
No LTI, ≥ 3 TBT/week, 100% PPE compliance 10
SPM within limits, emission data reported weekly 10
PROCESS DEPARTMENT KRA-KPI-TARGET
🔹 1. Department Head / HOD (Process)
KRA KPI Target
Production Achievement Average Daily Production (TPD) ≥ 650 TPD
≤ 0.95 T coal/ton of
Thermal Efficiency Specific Coal Consumption
sponge
Cost Control Cost per Ton of Production ≤ ₹X (As per budget)
Kiln Optimization Kiln Accretion Frequency ≥ 45 Days
Safety & Compliance No. of Safety Incidents Zero
Team Performance Training Sessions Conducted ≥ 1 per month
🔹 2. Shift In-charge
KRA KPI Target
Shift Production Shift-wise Production (TPD) ≥ 230 TPD
Process Control Kiln Temp Deviation (950–1050°C) ≤ ±10°C
Resource Efficiency Coal Feeding Accuracy ≥ 98%
Team Supervision Log Book Accuracy 100% entries
Breakdown Control Unplanned Downtime per Shift ≤ 15 mins
🔹 3. Control Room Operator
KRA KPI Target
Kiln Operation Temperature Consistency Maintain 1000°C ±10°C
Process Monitoring Alarm Response Time ≤ 2 min
Control Room Logs Accuracy of Control Logs 100% accurate
Emergency Handling SOP adherence during trip 100% adherence
Communication Shift Reporting Quality Timely + 100% clear
🔹 4. Field Operator
KRA KPI Target
Field Monitoring No. of Parameter Checks ≥ 2/hour
Kiln Area Inspection Accretion Early Reporting 100% events flagged
Safety Compliance PPE Usage Rate 100%
SOP Adherence Checklist Completion 100% per shift
Support Activities Operator Support Score (feedback) ≥ 8/10
🔹 5. Helper / Support Staff
KRA KPI Target
Housekeeping Cleanliness Score (Audit) ≥ 90%
Safety Practice PPE Compliance 100%
Assistance Accuracy Supervisor Feedback ≥ 8/10
Support Timeliness Response Time ≤ 5 min after call
🔹 6. Process Engineer / Analyst (Optional Role)
KRA KPI Target
Data Analysis Daily Report Submission 100% on-time
Process Improvement Suggestions Implemented ≥ 2/month
Efficiency Monitoring Thermal Balance Accuracy ≥ 95% accuracy
Cost Analysis Deviation from Budget ≤ 5%
