AMIT KUMAR
E-Mail : amitkaneri1990@[Link]
Ph one : +91 8867414026
P R O F I L E S UM M AR Y
• Master in Electronics with over than 8 years of enriching experience in Telecom industry
• Currently working with Tata Consultancy Services (O2F solution [Link]. ), as a senior network Engineer.
• Knowledge of Google Sheet, SQL, Power BI.
• Skilled in managing service functions & streamlining the working standards operating system for project roll-out, design&
development of telecom solutions
• Hands-on experience in instituting change-management practices including organizational restructuring initiatives; facilitating
their acceptance by the employees across hierarchical levels
• An effective communicator with excellent relationship management skills and strong analytical, leadership, decision-making,
problem-solving & organizational capabilities.
• To pursue a highly challenging, responsible and creative career in the field of Telecommunication where I can apply my existing
knowledge and creativity, acquire new skills, and contribute effectively to the organization.
CORE COMPETENCIES & TOOLS
• CYAN Cisco jabber, Netviewer U2000, Operations & Maintenance
• Router(Nokia/Cisco/Telco/Ciena) Solarwin U2000-MBB
• Sales force, XLR, NCC tools OWS, BMC Remedy BTS site manager, Tang
• Putty, MobaXterm M2000 One FM
• Google Earth Net-Act Citrix Application,
• SLA Management Team Management Training & Coaching
OR G ANIS AT I ONAL EXP E RI EN C
Tata Consultancy Services (O2F solution [Link]. ), Gurugram, Haryana (July’23’ to Till now)
Working in NOC as a senior network Engineer
Project : Zayo
FTT Network (U.S.A) Key Results Areas:
Handling different issues in Network (Hard down, simplex issue, packet loss issue)
End to End support provided to field team.
Isolate the issues in Network and provide solution.
Performing RFC Testing .
Troubleshooting in Network and provide solution to the customer.
Close ticket and provide solution according to analysis.
Huawei GSC India (Ikya Human Capital Resources), Bangalore KTK (April’21’ to March’23’)
FO-ACCESS Surveillance Engineer & Fault Management (BSS) Along with TXN Engineer
Project: Mobily SA
BSS Network (Saudi Arab) Key Results Areas:
Working on U2020
Monitoring issues pertaining to:
o Front Operations Alarm Monitoring Performance (2G,3G,LTE,5G Alarms)
o TRX locker sheet
o SIR Sheet Preparation
Escalating Minor, Major, Critical according Huawei GNOC procedure.
Validating the Clearance Bulletins for:
o Major Outages Minor Outages
o Critical Outages
o Preparing Reports :-
o Network Ability Report
o Service interruption report
o Short interruption Report
o Halted sites Tracker
TXN Domain :-
Working with Multi-Vendor Equipment's and Technologies.
Working on the different NMS & EMS tools Ericsson,Huawei-U2000, Net-master, Solar-wind, PNMS and HIT
Use of monitoring tools to diagnose and troubleshootnetwork failures.
Microwave and Node isolation monitoring & reporting the same to Field Engineers.
Provide full support to local NOC team for network changesas per the CR process and alarm rectification.
Analysis about site down 2G ,3G, 4G find issue critical, major minor follow up and till restoration
Access the node via multiple remote access techniques.
Handling the all NMS activities.
MW link report shared on daily basis.
Executing Traffic cutovers across different sites.
Producing daily checklist for Fiber and Microwave
Raise TT and Task using OWS Tool
Analysis of Network performance issues.
Liaise with team members to meet end customerexpectation.
Highlights:
Led project to upgrade the contact center infrastructure, which increased agent productivity and reduced system downtime.
Coordinated with internal as well as Field Engineer and Frontline team to troubleshoot Site Related issues and alarms.
Provide L1 support and escalate the Ticket to high levels as per the escalation matrix.
Need to check with technician and supervisor all (Infra) power related issue and fix the ASAP
Provide remote technical assistance to Field Engineer and ensure that field works are implemented without impacting
the network health
Huawei GSC India (Steel man Telecom Pvt. Ltd.), Bangalore KTK (June 2019 to April 2021)
FO-ACCESS Surveillance Engineer (BSS)
Project: Airtel DRC
BSS Network (DRC) Key Results Areas:
Alarm monitoring, performance monitoring & Trouble ticketing of SRAN -2G/3G/4G
Alarm Handling and Resolution
Provide L1 support and escalate the Ticket to high levels as per the escalation matrix.
Escalate network faults to support teams within the agreed SLA
Perform Escalation and Notification to keep management and other business units informed during system outages
Need to check with technician and supervisor all (Infra) power related issue and fix the ASAP.
Ac/Dc power system with UPS.
Health checkup of Sites.
Taking BSC & RNC backup
Working in TXN Domain Also as a Backup Resource
Alarm Monitoring Along with provide Dependency site to RAN Team.
Addition of New sites rolled-out on Surveillance terminals.
Auditing the Alarm termination for sample sites with the help of technicians.
Generation of Trouble ticket for critical Alarm and outage
Escalation of Alarms as per defined matrix and updating the Matrix time to time.
Generates outage reports and circulate to All Stakeholders.
Microwave and Node isolation monitoring & reporting the same to Field Engineers.
Huawei GSC India (Steel man Telecom Pvt. Ltd.), Bangalore KTK (March 2017 to June 2019)
FO-ACCESS Surveillance Engineer (BSS)
Project: Airtel Congo B
BSS Network (DRC)Key Results Areas:
Alarm monitoring & Trouble ticketing of SRAN -2G/3G/4G
Alarm Handling and Resolution
Escalate network faults to support teams within the agreed SLA
Perform Escalation and Notification to keep management and other business units informedduring
system outages
Need to check with technician and supervisor all (Infra) power related issue and fix the ASAP.
Health checkup of Sites.
Locked and unlock sites as per Field team request
Tools : Citrix Application, Net-Act , BTS Manager, O&M, Tang, One-FM, OWS
Huawei GSC India (IKYA Human Capital Resources), Bangalore KTK (May 2016 to March 2017)
FO-ACCESS Surveillance Engineer (BSS)
Project: Aircel India
BSS Network (DRC)Key Results Areas:
Alarm monitoring
performance monitoring
Trouble ticketing of RAN -2G/3G
Escalate the Ticket to high levels as per the escalation matrix.
Escalate network faults to support teams within the agreed SLA
Producing Daily, weekly and monthly reporting of Network operation Performance
TR AI N I N G S
LTE Basics
UMTS Overview Training, Huawei
GSM BSS O&M Advanced Overview Training, Huawei
K NOWLEDGE PURVIEW
Huawei LTE: MBTS eNB 3900, eNB 3900A, DBS3900
Huawei GSM: BSC (6900/6910)
Huawei UMTS: Node B (BTS3900 and DBS 3900)
BTS Having knowledge in GSM Architecture and its Interfaces (MS,BSC,MSC )
Having Knowledge on 2G/3G/LTE (FDD/TDD)/gNodeB B Architecture and its Interfaces(MS-Node-B-RNC & eNodeB,gNode B, S-
GW, P-GW,PCEF,PCRF)
Knowledge of SQL
Knowledge of python
Knowledge of Google Sheet
Basic Knowledge of Transmission Media, Link Budget, MIMO Concept, PCM, PDH, SDH.
Basic knowledge of Networking (OSI Model, Router, Switch, Hub, TCP, UDP as so on…)
IT S K I L LS
Operating Systems: Windows /XP/07/08
Tools: MS Office (Word, PowerPoint, Excel)
ACADEMIC DETAILS
Perusing MBA (Information technology Management) JAIN University Bangalore (2021 to 2023)
MSc Electronics (M.U. University, Bodhgaya Bihar) with 70%
BSc Electronics (M.U. University, Bodhgaya Bihar) with 69%
A C H I EV E M E N T S
Best Employ Award achieved in Huawei technologies.
Energy win award achieved in Huawei technologies.
Worked as a Coordinator in Training & Placement Cell in College.
Secured good position in project presentation competition held in A.N. College of Patna.
STRENGTH
Ability to learn new things.
Leadership quality and good team player.
Adjust easily with different people and different situation.
Workaholic
Good analytical skills.
P E RS ON AL D ETAI LS
Date of Birth: 04th Oct 1990
Marital Status: Married
LanguagesKnown: English, Hindi
Date:
Place: New Delhi AMIT KUMAR
