我们在[交易日期] 完成了[具体订单信息]。然而,我们尚未收到 您支付的款项。

由于我们公司的财务规定,我们需要尽快收到您的付款。如果您已经完成了付款, 付款,请
您尽快提供相关证明文件以便我们及时处理。谢谢您的理解和合作。
Wǒmen zài [jiāoyì rìqí] wánchéngle [jùtǐ dìngdān xìnxī]. Rán'ér, wǒmen shàngwèi shōu dào nín zhīfù de kuǎnxiàng. Yóuyú wǒmen gōngsī de cáiwù guīdìng,
wǒmen xūyào jǐnkuài shōu dào nín de fùkuǎn. Rúguǒ nín yǐjīng wánchéngle fùkuǎn, fùkuǎn, qǐng nín jǐnkuài tígōng xiāngguān zhèngmíng wénjiàn yǐbiàn
wǒmen jíshí chǔlǐ. Xièxiè nín de lǐjiě hé hézuò.
We completed [specific order information] on [transaction date]. However, we have not yet received your payment.
Due to our company's financial regulations, we need to receive your payment as soon as [Link] you have completed the payment, please provide
relevantsupporting documents as soon as possible so that we can process it in [Link] you for your understanding and cooperation.
亲爱的,余额结清了吗?请把银行对账单发给我存档。谢谢!
Qīn'ài de, yú'é jié qīngle ma? Qǐng bǎ yínháng duì zhàngdān fā gěi wǒ cúndàng. Xièxiè.
Dear, Have you settled the balance? Please send me the bank statement for my filing. Thanks
年终逼单邮件模板询过价的新客户
您今年多次询价,却未下单。为让您更放心,我们可免费提供样品供 测试。这不仅帮您验
证产品质量,也能让您对我们产品有一个直观地了解,这对您来说是个不错的机会,不是吗?
Niánzhōng bī dān yóujiàn múbǎn xúnguò jià de xīn kèhù nín jīnnián duō cì xún jià, què wèi xià dān. Wèi ràng nín gèng fàngxīn, wǒmen kě miǎnfèi tígōng
yàngpǐn gōng cèshì. Zhè bùjǐn bāng nín yànzhèng chǎnpǐn zhí liàng, yě néng ràng nín duì wǒmen chǎnpǐn yǒu yīgè zhíguān de liǎojiě, zhè duì nín lái shuō
shìgè bùcuò de jīhuì, bùshì ma?
Year-end order-forcing email template for new customers who have inquired for prices
I hope you are having a wonderful [Link] have asked for quotations several times this year but have not placed an order. In order to give you more
confidence, we can provide free samples for testing. This will not only help you to verify the quality of our products, but also give you an intuitive
understanding of our products, which is a good opportunity for you, isn't it?
意向不明确的新客户
祝你一切順利。我司春节假期定于 1 月 25 日至 2 月 19 日, 期间工厂暂停生产。为确保您
的订单不受影响, 请尽早与我们沟通当前或节后需求。由于节后可能面临的订单积压情况,
请您尽快联系我们以安排订单事宜。
Yìxiàng bù míngquè de xīn kèhù - Zhù nǐ yīqiè shùnlì. wǒ sī chūnjié jià qí dìng yú 1 yuè 25 rì zhì 2 yuè 19 rì, qíjiān gōngchǎng zàntíng shēngchǎn. Wèi
quèbǎo nín de dìngdān bù shòu yǐngxiǎng, qǐng jǐnzǎo yǔ wǒmen gōutōng dāngqián huò jié hòu xūqiú. Yóuyú jié hòu kěnéng miànlín de dìngdān jīyā
qíngkuàng, qǐng nín jǐnkuài liánxì wǒmen yǐ ānpái dìngdān shìyí.
New customers with unclear intentions
Hope everything is going well for you. Our factory is about to celebrate the Spring Festival holiday and will suspend production from January 25th to
February 19th. To ensure that your order schedule will not be affected, pleasecontact us as early as possible regardless of whether you are considering
placing a current order or a post-holiday request. Due to the potential surge in orders after the end of the period, in order to handle your order needs
more efficiently, please contact us as soon as possible to make arrangements.

===========================
通知客户样品已寄出 - 模板 1: 您的包裹已于昨日发出,我们会尽快提供 DHL 的追踪号码。
Tōngzhī kèhù yàngpǐn yǐ jì chū múbǎn 1: Nín de bāoguǒ yǐ yú zuórì fāchū, wǒmen huì jǐnkuài tígōng DHL de zhuīzōng hàomǎ
Notify the customer that the sample has been shipped
Template 1:Your parcel has been shipped out yesterday, and we will provide you with the DHL tracking number once it's available.
更新:请注意,可能需要 24 小时后,DHL 官网上才会显示追踪信息。这是您的 DHL 追踪号码。
gēngxīn: Qǐng zhùyì, kěnéng xūyào 24 xiǎoshí hòu, DHL guānwǎng shàng cái huì xiǎnshì zhuīzōng xìnxī. Zhè shì nín de DHL zhuīzōng hàomǎ.
Update: Please note that it might take up to 24 hours for the tracking number to show any updates on their website. Here is your DHL tracking number.
通知客户样品已寄出 - 模板 2: 您的样板已于 2022 年 4 月 27 日通过 UPS 寄出(通常
需要 5- 7 个工作日送达 )。追踪您的包裹:[这里附上单号]。我们期待您收到样板
后的反馈。
Tōngzhī kèhù yàngpǐn yǐ jì chū - Múbǎn 2: Nín de yàngbǎn yǐ yú 2022 nián 4 yuè 27 rì tōngguò UPS jì chū (tōngcháng xūyào 5- 7 gè gōngzuò rì sòng dá).
Zhuīzōng nín de bāoguǒ: [Zhèlǐ fù shàng dān hào]. Wǒmen qídài nín shōu dào yàngbǎn hòu de fǎnkuì.
Notify the customer that the sample has been shipped - Your sample was dispatched on April 27, 2022, via UPS (delivery usually takes 5-7 business
days). takes 5-7 busine27 2022. via Tracking your shipment: [attach tracking number here]. We look forward to your feedback once you receive the
sample.
模板 3:更新样品的动态 － 您的包裹已于昨日寄出, DHL 单号为 123456789。等它派
送后我会给您更新信息。
Gēngxīn yàngpǐn de dòngtài - nín de bāoguǒ yǐ yú zuórì jì chū, DHL dān hào wèi 123456789. Děng tā pàisòng hòu wǒ huì gěi nín gēngxīn xìnxī.
Update sample status –
Your parcel was dispatched yesterday, and here is your DHL tracking number: 123456789. I'll update you once it has been delivered.
模板 1: 我想通知您,包裹今天早上已到达您所在的城市,今天应 该会进行派送。
Wǒ xiǎng tōngzhī nín, bāoguǒ jīntiān zǎoshang yǐ dàodá nín suǒzài de chéngshì, jīntiān yìng gāi huì jìnxíng pàisòng.
I would like to inform you that the parcel arrived in your city this morning and should be delivered today.
模板 2: 请注意,样板已于昨天下午派送,并由[收件人名字]签收
Qǐng zhùyì, yàngbǎn yǐ yú zuótiān xiàwǔ pàisòng, bìng yóu [shōu jiàn rén míngzì] qiānshōu
Please note that the sample was delivered yesterday afternoon and signed for by [收件人名字].
模板 3: 包裹今早已派送,随附我们寄样的报价单,请查收。期待您尽快做出最终决定。
Bāoguǒ jīn zǎoyǐ pàisòng, suí fù wǒmen jì yàng de bàojià dān, qǐng cháshōu. Qídài nín jǐnkuài zuò chū zuìzhōng juédìng.
The parcel was delivered this morning, and please find attached the quotation for the samples we dispatched. Looking forward to your final decision soon.
客户签收后没有反馈
模板 1: 希望你一切都好。我想了解一下你收到的样品有没有什么 进展。我很乐意
和你 进一步讨论,以便我们可以推进这个 项目。谢谢。
Kèhù qiānshōu hòu méiyǒu fǎnkuì múbǎn 1: Xīwàng nǐ yīqiè dōu hǎo. Wǒ xiǎng liǎo jiè yīxià nǐ shōu dào de yàngpǐn yǒu méiyǒu shé me jìnzhǎn. Wǒ hěn
lèyì hé nǐ jìnyībù tǎolùn, yǐbiàn wǒmen kěyǐ tuījìn zhège xiàngmù. Xièxiè.
No feedback after customer signed - I hope everything is going well for you. I wanted to check in and see if there has been any progress on the samples
you received. I'm more than happy to discuss this further so we can move forward with the project. Thank you.
模板 2: 希望一切安好。测试过程进展得如何? 你需要我们提供什么技术支持吗?
Xīwàng yīqiè ān hǎo. Cèshì guòchéng jìnzhǎn dé rúhé? Nǐ xūyào wǒmen tígōng shénme jìshù zhīchí ma?
Hope all is well. How is the testing process going? Do you require any technical support from our side?
模板 3: 样板质量满意吗?是否需要根据现有的样板做一些改进或 变动?这样我们可
以在大批量生产时做出调整。
Yàngbǎn zhìliàng mǎnyì ma? Shìfǒu xūyào gēnjù xiàn yǒu de yàngbǎn zuò yīxiē gǎijìn huò biàndòng? Zhèyàng wǒmen kěyǐ zài dà pīliàng shēngchǎn shí
zuò chū tiáozhěng.
Is the sample quality satisfactory? Are there any improvements or changes needed based on the current sample? So we can make adjustments for the
bulk production.
模板 4: 客户收到样品跟进几次都没进展
希望一切安好。最近没收到你们团队的任何消息。请问对产前样有什么反馈吗?或者
如果我能做些什么来帮助推进进展, 请告诉我。
Kèhù shōu dào yàngpǐn gēn jìn jǐ cì dōu méi jìnzhǎn - Xīwàng yīqiè ān hǎo. Zuìjìn mòshōu dào nǐmen tuánduì de rènhé xiāoxī. Qǐngwèn duì chǎn qián yàng
yǒu shé me fǎnkuì ma? Huòzhě rúguǒ wǒ néng zuò xiē shénme lái bāngzhù tuījìn jìnzhǎn, qǐng gàosù wǒ.
I trust you are well. Ced any recent communication from your team. Could you please provide any feedback on the pre-production samples? Or let me
know if there's anything I can do to help move things along.
模板 1:自从您收到样品后,我们一直没有收到您的消息。看来我们在某个环节遇到了
一些问题。为了项目的顺利进行, 能否请您就以下几点给出反馈:
1.质量问题?
2.价格问题?
3.还有什么其他原因?
一旦收到您的回复,我们会看看如何变通以满足您的要 求。期待您的回复!
Múbǎn 1: Zìcóng nín shōu dào yàngpǐn hòu, wǒmen yīzhí méiyǒu shōu dào nín de xiāoxī. Kàn lái wǒmen zài mǒu gè huánjié yù dàole yīxiē wèntí. Wèile
xiàngmù dì shùnlì jìnxíng, néng fǒu qǐng nín jiù yǐxià jǐ diǎn gěi chū fǎnkuì: 1. Zhìliàng wèntí? 2. Jiàgé wèntí? 3. Hái yǒu shé me qítā yuányīn? Yīdàn shōu
dào nín de huífù, wǒmen huì kàn kàn rúhé biàntōng yǐ mǎnzú nín de yāoqiú. Qídài nín de huífù!
We haven't heard from you since you received the samples. It seems we've hit a snag somewhere. In order to keep the project moving forward, could
you please provide feedback on the following points:
[Link] issues? [Link] concerns? 3. Any other reasons?
Once we receive your response, we will explore ways to accommodate your requirements. Looking forward to hearing back from you!
模板 2: 我猜测您可能已经有了别的选择或者计划有所变化。如果 您将来有任何合
作的 机会,请随时告知。如果客户一直没有回复, 我们可以考虑打电话联系。毕竟
您已经收到了样品, 这 表明您比一般询价的客户更有下单的意愿。
特别是对于中间商来说,即使这次没有继续这个样板订单,并不意味着他们将来
不会有其他新的需求。有些客户如果没有下单可能会觉得不好意思, 但保持礼
貌和尊重的态度,会在他们下次有需求时第一时间想到联系我们。对于终端客
户,您可以定期向他们推荐新产品,将他们当 作潜在客户来培养。
Wǒ cāicè nín kěnéng yǐjīng yǒule bié de xuǎnzé huòzhě jìhuà yǒu suǒ biànhuà. Rúguǒ nín jiānglái yǒu rènhé hézuò de jīhuì, qǐng suíshí gàozhī. Rúguǒ
kèhù yīzhí méiyǒu huífù, wǒmen kěyǐ kǎolǜ dǎ diànhuà liánxì. Bìjìng nín yǐjīng shōu dàole yàngpǐn, zhè biǎomíng nín bǐ yībān xún jià de kèhù gèng yǒu xià
dān de yìyuàn. Tèbié shì duìyú zhōngjiān shāng lái shuō, jíshǐ zhè cì méiyǒu jìxù zhège yàngbǎn dìngdān, bìng bù yìwèizhe tāmen jiānglái bù huì yǒu qítā
xīn de xūqiú. Yǒuxiē kèhù rúguǒ méiyǒu xià dān kěnéng huì juédé bù hǎoyìsi, dàn bǎochí lǐ mào hé zūnzhòng de tàidù, huì zài tāmen xià cì yǒu xūqiú shí dì
yī shíjiān xiǎngdào liánxì wǒmen. Duìyú zhōngduān kè hù, nín kěyǐ dìngqí xiàng tāmen tuījiàn xīn chǎnpǐn, jiāng tāmen dàng zuò qiánzài kèhù lái péiyǎng.
I'm assuming that you've decided to go in a different direction or that your priorities have changed. If there's ever an opportunity to collaborate in the
future, please let me know at any time. If you don't respond, we may reach out by phone. After all, you've already received the samples, which
indicates a stronger intent to place an order compared to ordinary inquiries.
Especially for intermediaries, if they don't proceed with this sample order, it doesn't necessarily mean they won't have new needs in the future. Some
customers may feel awkward if they don't place an order, but maintaining politeness and respect will ensure they think of you first next time they have
a need. For end customers, you can follow up by regularly recommending new products to them, treating them as potential customers.
模板 1: 自从您收到样品后,我们一直没有收到您的消息。看来我 们在某个环节遇到
了一些问题。为了项目的顺利进行, 能否请您就以下几点给出反馈:
1.质量问题? 2.价格问题? 3.还有什么其他原因?
一旦收到您的回复,我们会看看如何变通以满足您的要 求。期待您的回复!
Múbǎn 1: Zìcóng nín shōu dào yàngpǐn hòu, wǒmen yīzhí méiyǒu shōu dào nín de xiāoxī. Kàn lái wǒmen zài mǒu gè huánjié yù dàole yīxiē wèntí. Wèile
xiàngmù dì shùnlì jìnxíng, néng fǒu qǐng nín jiù yǐxià jǐ diǎn gěi chū fǎnkuì: 1. Zhìliàng wèntí? 2. Jiàgé wèntí? 3. Hái yǒu shé me qítā yuányīn? Yīdàn shōu
dào nín de huífù, wǒmen huì kàn kàn rúhé biàntōng yǐ mǎnzú nín de yāoqiú. Qídài nín de huífù!