Corrigendum 3
Corrigendum 3
Dated: 20.06.2025
RFP for Selection of Acquirer Bank for FASTag-ANPR based Multi Lane Free Flow (MLFF) User Fee Collection at Nemili (Sriperumbudur)
Fee Plaza of Walajapet – Poomalle (NH-48) Toll Road Project
The following Corrigendum-3 is hereby issued against RFP for Selection of Acquirer Bank for FASTag-ANPR based Multi Lane Free Flow (MLFF)
User Fee Collection at Nemili (Sriperumbudur) Fee Plaza of Walajapet – Poomalle (NH-48) Toll Road Project:
:
Sl. No. RFP Section Original Clause Updated Clause (to be read as)
1. RFP Clause 6.5. c) The Performance security shall be increased by c) The Bidder shall be required to furnish additional
Performance Security, c) additional 50% of amount mentioned at 6.5(a), in Performance Security equivalent to 50% of the amount
form of Bank Guarantee in case, specified under Clause 6.5(a) for every 50% increase in toll
the Clean Transaction amount in any financial year revenue, as compared to the revenue collected during the
increases by 50% of Clean Transaction amount first full financial year of operations.
collected in next financial year corresponding to the
Bid due date. Illustration:
Assume the Performance Security specified under Clause
6.5(a) is ₹1 crore.
a. The toll revenue collected during the first full
financial year of operations (say, FY 2025–26) is
₹10 crore.
b. In the third financial year (FY 2027–28), the toll
revenue increases to ₹15 crore, representing a 50%
increase over the base year (₹10 crore).
Accordingly, the Bidder shall be required to furnish
additional Performance Security of ₹0.5 crore
(i.e., 50% of ₹1 crore).
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
c. If the toll revenue further increases to ₹20 crore in
FY 2030-31 (i.e., a 100% increase over the base
year), the total additional Performance Security
required would be ₹1 crore.
The additional Performance Security shall be calculated in
increments of 50% increase in toll revenue over the first full
financial year of operations.
2. Schedule B, Clause 10 - Accuracy : Maximum 24 Hours Refer Annexure -1 of this Corrigendum
Service Level Agreement,
Sl#6, E-Notice for end users Penalties:
Within twenty four-hour: No penalty
After that per hours- per instance a penalty of Rs
1000/- shall be applicable.
3. PART II, Form T-12 Form-T:12 Format for the declaration of non- Refer Annexure -2 of this Corrigendum
Blacklisting
4. PART III, Clause 1.2.19, Clause 1.2.19, Payment Terms The Clause 1.2.19, Payment Terms of the RFP is replaced
Payment Terms with the Payment Terms provided in Annexure -3 of this
Corrigendum.
5. PART III, Clause 1.2.21 Change of Scope Updated clause provided in Annexure -4 this Corrigendum
6. Schedule B, Clause 7, E- Note Updated Note Provided in Annexure -5 of this Corrigendum.
Notice Module, Note
7. Form T14, Checklist to be New Form Refer Annexure -6 of this Corrigendum
submitted by the bidder
8. Schedule B, Clause 10 - Note: Note:
Service Level Agreement iii. Any other losses to revenue due to system iii. In case of any system issues/ downtime, the recoverable
issues/downtime shall be borne by bidder. damages shall be the actual revenue loss or the applicable
Recovery of such losses shall be recovered from SLA penalty amount, whichever is higher.
the bidder.
9. Section DEFINITIONS of New Definition S.No Term Definition
the RFP 33 Plaza- i. The discount passes which are
Specific activated on a FASTag and are valid
Discount only at a designated User Fee Plaza
Pass or a specific pair of plazas (in the
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
case of access-controlled
highways). These include Discount
Pass issued under sub-rule 2, sub-
rule 3 and sub-rule 3(A) of Rule 9 of
the National Highways Fee
(Determination of Rates and
Collection) Rules, 2008, as
amended from time to time. These
passes are issued at the respective
toll plaza by the Bank upon payment
of the applicable charges by the
FASTag user.
34 Global i. The pass which are activated on
Pass FASTag and are valid across all
User Fee Plazas on the National
Highway network. These include
Exemption Pass issued under Rule
11 of the National Highways Fee
(Determination of Rates and
Collection) Rules, 2008, as
amended from time to time.
ii. This also include the (Annual) Pass
provisioned under sub-rule 3(B) of
Rule 9 of the National Highways
Fee (Determination of Rates and
Collection) Rules, 2008, as
amended from time to time,
applicable for non-commercial
vehicles.
iii. Global Pass are issued centrally by
IHMCL, NHAI or Agencies
authorized by NHAI/IHMCL, based
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
on eligibility and applicable
guidelines.
35 Toll fee “Toll fee” mentioned in the RFP shall
mean “User Fee” as defined in the NH
Fee Rule National Highways Fee
(Determination of Rates and
Collection) Rules, 2008, as amended
from time to time
10. Schedule B, Clause 2.2. i. For issuance of discount passes (Local & i. For issuance of Plaza Specific Discount Pass
Customer Support, sub- Monthly)
clause i
11. Schedule B, Clause 14. 14. Point of Sale (POS) setup for Sale of 14. Point of Sale (POS) setup for Sale of FASTag and
Point of Sale (POS) setup FASTag and discount passes Plaza Specific Discount Pass
for Sale of FASTag and
discount passes Bidder is responsible to set up a 24*7 POS at the Bidder is responsible to set up a 24*7 POS at the Control
Control Centre Building for issuance of FASTag as Centre Building for issuance of FASTag as per NETC
per NETC Guidelines and providing services of Guidelines and providing services of Plaza Specific
discount passes. Discount Pass.
The POS executive should be trained to assist road The POS executive should be trained to assist road users
users with making payments for e-Notices. with making payments for e-Notices.
12. Schedule B, Clause 7, E- New Clause
5. E-Notice Restriction:
Notice Module, sub-clause
5 i. E-Notice shall not be issued for vehicle falling under
exempted categories as per Rule 11 of the National Highways
Fee Rules, 2008 (as amended).
ii. E-notice shall not be issued for vehicles with valid Plaza
Specific Discount Pass for the Fee Plaza.
iii. E-notice shall not be issued for vehicles with valid Global
Pass.
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
13. Schedule B, Clause 3.c. 4. e-notices to be issued in case of failure to Stands deleted as already covered in other clauses.
Rate of User Fee, sub- pay by the road user. The e-Notices amount will be
clause 4 double the applicable user fees for that category of
vehicles. No e-notices shall be issued for exempted
vehicles under any circumstances. The share of the
revenue to the Bank for e-notice cases shall be as
per applicable user fee, not as per the
value/amount of e-notice generated.
14. Schedule B, Clause 1.(c)
(c) The Bidder shall develop: (c) The Bidder shall develop:
MLFF based tolling facility by installing new MLFF based tolling facility by installing new Gantries on main
Gantries on main carriageway of the road carriageway of the road (minimum 02 (01 Main & 01
(minimum 02 (01 Main & 01 redundant)) for each redundant)) for each direction (LHS & RHS) for MLFF based
direction (LHS & RHS) for MLFF based tolling tolling within approx. 350m of existing fee plaza.
within approx. 200m of existing fee plaza.
The Bidder/Bank shall be fully responsible for ensuring the
Note: continuous safety, security, and illumination of the installed
gantries, covering all necessary measures to protect the
i. The bidder shall be required to submit detailed
design drawings including design calculations of infrastructure and provide clear visibility under all weather
gantries which should be approved from any of the and lighting conditions.
Indian Institute of Technology (IIT)/ National Note:
Institute of Technology (NIT).
i. The bidder shall be required to submit detailed design
drawings including design calculations of gantries which
should be approved from any of the Indian Institute of
Technology (IIT)/ National Institute of Technology (NIT).
15. Schedule B, Clause 4.m) m) The Bidder shall provide dedicated internet m) The Bidder shall provide dedicated internet leased
leased line connections with a redundant setup line connections with a redundant setup (Primary and
(Primary and Secondary) as a minimum Secondary) of at-least 1 Gbps as a minimum requirement,
requirement, sourced from different Internet sourced from different Internet Service Providers, to ensure
Service Providers, to ensure uninterrupted uninterrupted processing of transactions and video
processing of transactions and video streaming at streaming at remote locations.
remote locations.
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
16. Schedule C, Clause 2.11,
Redundant Internet Connectivity (1 Gbps) Redundant Internet Connectivity (1 Gbps)
Indicative Minimum Bill of
Quantity (BOQ), S.No. B.7 Remarks: OFC + Wireless Remarks: Leased Line
17. 1.2.2.1 g) references to a (“day” or “business day”) shall be references to a “day” shall be construed as a reference to all
construed as a reference to all days of the year. days of the year.
18. Schedule C - Standards & IP Rating - IP 67 IP Rating - IP 65 or better
Specifications
1.1. - RFID Reader, S.No. Or an OEM whose RFID Reader product has been
22 deployed in a Multilane Free Flow Tolling (MLFF) System,
either in India or internationally, and has been operational
for a minimum of one (1) year as of the bid submission date.
1.2. - RFID Antenna, S.No. Or an OEM whose RFID Antenna product has been
16 deployed in a Multilane Free Flow Tolling (MLFF) System,
either in India or internationally, and has been operational
for a minimum of one (1) year as of the bid submission date.
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
Note: The product should be complaint with Clause 3.1.1 of
the RFP.
22. Schedule C - Standards & Preferred OEMs - Preferred OEMs -
Specifications Pelco/Avigilon, Axis, Vivotek, FETCI, Tattile, Pelco/Avigilon, Axis, Vivotek, FETCI, Tattile, BOSCH.
BOSCH
1.3. - Audit Surveillance Or an OEM whose Surveillance Camera product has been
Camera, S.No. 21 deployed in a Multilane Free Flow Tolling (MLFF) System,
either in India or internationally, and has been operational
for a minimum of one (1) year as of the bid submission date.
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Sl. No. RFP Section Original Clause Updated Clause (to be read as)
RFP) in favor of Indian Highways Management format mentioned in this RFP) in favor of Indian Highways
Company Limited, New Delhi Management Company Limited, New Delhi.
Page 8 of 19
Sl. No. RFP Section Original Clause Updated Clause (to be read as)
30. NOTICE INVITING RFP
v. v.
5. Opening of 02/07/2025 at
Technical bids 05:30 pm IST 5. Opening of 10/07/2025 at 05:30 pm IST
Technical bids
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Annexure -1
SLA Table
3. Availability of all The uptime availability of all equipment of Maximum Beyond 44 mins, a penalty of Rs 1,00,000 per
MLFF Equipment MLFF system shall be 99.9% per month permissible hour shall be applicable, in case redundancy is
and Software in downtime for all not working.
Control Center Equipment shall be
The downtime shall be calculated at a 44 minutes per The upper limit of the penalty shall be equal to
cumulative level when any of the equipment is month, subject to total Performance Security
non-operational. availability of MLFF Beyond that, IHMCL may consider it as a case
system through of breach and may take necessary actions.
redundant System
If system availability is below than 98%, it shall be
(Gantry/Lanes).
considered as a breach
Lane Equipment
6. E-Notice for end The E-Notice shall be generated within 48 hrs Maximum 48 Within Forty-Eight-hour: No penalty
users as per e-Notice Module post validation by Hours
After that per hours- per instance a penalty of Rs 1000/-
Acquirer bank.
shall be applicable.
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System Accuracy – Instance Wise
9. Un availability of The vehicle passed through the lane, Acquirer Per instance Per Instance penalty shall be Rs 10,000 is applicable
Images and video Bank must account for the vehicle through along with revenue loss incurred from unidentified
ANPR (front and back) and audit surveillance vehicles.
cameras. Images and videos are not available
it will be considered instance of unaccounted
vehicle.
10 Remote video Check NHAI should be able to access any remote If for any reason Rs. 5000/- per camera per day.
access through third party software or
Per instance Same camera will not be checked again in the same
overview through IP and authentication details
day if violation found and recorded
provided by NHAI/IHMCL.
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11 API based data API or uploads-based sharing of reports from Per instance Per Instance penalty shall be Rs 3000
sharing with IHMCL software to IHMCL ERP/MIS as prescribed in
for data sharing missed by Acquirer Bank.
MIS/ERP system the contract and any notification / circular
issued from time to time.
12 Incorrect Manual In case of any incorrect VRN based manual Per instance A penalty of Rs 1,00,000 per instance as per provision
Transaction transaction done as per NHAI Manual of Manual Transaction Policy of IHMCL
Transaction Policy
13 Wrong e-notices In case of any wrong e-notices issued Per instance A penalty of Rs 10,000 per instance shall be
applicable on each wrong e-Notices issued.
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Annexure – 2
Form-T:12 Format for the declaration of non-Blacklisting
DECLARATION – non-blacklisting
(By Authorized signatory on company letter head)
To,
Chief Operating Officer,
Indian Highways Management Company Limited,
G 5&6, Sector-10, Dwarka,
New Delhi – 110075
I /We hereby declare that ____________________, as on the date of bid submission, has not been blacklisted or debarred in the last three
years for the work performed by it and is not under blacklisting period /active debarred list by ________________or any of the Central or
State Government Organization / Public Sector Undertaking / Autonomous Body in India or abroad.
Signed: (insert signature of person whose name and capacity are shown)
Name: (insert complete name of person having the Power of Attorney)
Duly authorized to sign the bid for an on behalf of (insert complete name of Bidder/Sub-Contractor)
Dated on _____________ day of ___________________ (insert date of signing)
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Annexure -3
1.2.19. Payment Terms
1.2.19.1. The bank shall be entitled to get revenue share quoted in the financial bid, subject to the following
conditions:
(a) The Acquirer bank shall deposit the collected user fee amount for all cleaned transactions processed through
FASTag-ANPR, including the amounts collected by bidder for Plaza Specific Discount Pass1, every Tuesday, for the
period from Tuesday (00:00:00 Hrs.) of the prior week to Monday (23:59:59 Hrs.), after deducting the Bidder’s
revenue share.
The Settlement (Deposit) shall be processed through RTGS on all 365 days except for specified bank
holidays as and when declared by RBI.
(b) The bank is also entitled to the revenue share of the user fee applicable for the vehicles for which e-notices have
been issued subject to conditions in e-Notice Module under Schedule B and as mentioned below:
i. The e-Notices issued by the Bank shall be accurate and correct, with the Bank bearing full responsibility for
their content.
ii. No grievance is pending against the said e-notice.
iii. E-Notice Amount and Revenue Share: Each e-Notice shall reflect an amount equivalent to twice the applicable
user fee for the vehicle's category. The Bank shall be entitled to a revenue share (as quoted in F-1) of 50% of
the e-Notice amount, provided the notices are accurate, correct and substantiated by clear photographs of the
vehicle (front and rear).
iv. The Bank shall be entitled for adjusting revenue share of e-notices cases from the user fee collection only
after 14 days of the issuance of e-notices. For avoidance of doubt, the applicable revenue share of e-notice
cases authorized in week one (1) shall be adjusted by bank from collected user fee in week three (3) duly
considering the SLAs for e-notices.
(c) The Bidder’s revenue share is applicable on Clean Transactions amount and amount towards purchase, activation,
recharge of Plaza Specific Discount Pass1 issued by the bank in that week and half the amount of eligible e-Notices
issued by the bank during that week (subject of fulfilment of (b) above).
(d) No revenue share shall be paid on purchase, activation and recharge of Global Pass1.
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(e) No revenue share shall be payable for transactions undertaken by vehicles bearing a valid Plaza-Specific Discount
Pass for the Fee Plaza or a valid Global Pass. Such transactions shall be treated as Non-Financial Transactions,
in accordance with the NETC Guidelines.
Illustration:
Say the Acquirer bank has quoted 5% revenue sharing
Say the total collection of revenue is Rs. 100 out of which Rs. 80 is collected from MLFF based tolling system in
week-1 via (Clean Transaction + Plaza Specific Discount Pass1)
The revenue share of bank for week-1 shall be Rs. 4(5% of Rs 80) and the bank shall deposit Rs 76 to NHAI.
Say after 14 days, the ascertained amount of e-notices issued for week-1 is Rs.20. The revenue share of bank for
e-Notice in week-1 shall be Rs. 0.5 (50% of 5% of Rs 20) which the bank can adjust from toll collection of week-3.
For avoidance of doubt, the bank shall not be entitled for adjustment of revenue share of e-Notices from collected
user fee in week-1 & week- 2
(f) SLA calculations shall be done on monthly basis. SLA Penalty settlement shall be done in first week of every month.
(g) The Acquirer bank shall be required to pay the penalty amount within 3 working days of the intimation by IHMCL
failing which the same will be adjusted from the Cash Performance Security. Cash Performance security shall be
replenished by the bidder within 3 working days from the date of such recovery. If agency fails to replenish the
performance security within 3 working days of such recovery, the amount shall be recovered by encashment of
Performance Bank Guarantee which shall be considered as a breach of the Contract Agreement.
(h) The Acquirer bank shall make following note for Exemption and Violation:
1) The successful bidder will be responsible for identifying, recording and reporting violations and all applicable
exemptions in accordance with the NETC Program and the guidelines/notices issued by IHMCL.
2) IHMCL shall not be liable to pay any revenue percentage share for vehicles under exempted category. i.e.,
No e-notice shall be issued for exempted vehicle.
3) Violations and exemptions will be assessed based on VRN classification and in accordance with NHAI toll
fee guidelines. The bidder will be responsible for periodically updating the historical violations and
exemptions on web portal.
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Annexure -4
a) Bank shall be entitled for additional payment over and above the revenue share only in case of Change of Scope order
is given by IHMCL. Change of Scope will be initiated in the following cases only after written instructions from IHMCL
or its representative:
i. Installation of MLFF Solution at any other location/ toll plaza other than mentioned in Schedule-A. For avoidance
of doubt, any variation in quantity(ies) of gantries, equipment, support system, OFC, Civil/Mechanical Works,
Software/Hardware etc. of MLFF tolling solution or any software/App upgradation works mentioned in Schedule-
C to meet the scope of work and SLA parameters shall not constitute any Change of Scope.
b) The estimate of any Change of Scope Work due to the condition mentioned above shall be derived as per mutually
agreed terms based on Good Engineering Practice.
c) Upon receipt of written instruction from IHMCL or its representative, the bank shall submit the Change of Scope proposal
within 15 days duly including the estimate, design drawing of the work along with functional and technical specifications
and time required for completion of the additional work, to IHMCL or its representative for issue of the Change of Scope
Order.
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Annexure -5
Schedule B, Clause 7, E-Notice Module
Note:
i. E-Notice Issuance Timelines:
a. For closed tags (code-06), blacklisted tags (code-05) and in case of unregistered tags:
i. The Acquirer Bank / Bidder shall generate e-Notices in the prescribed format within 48 hrs from the time
of crossing the MLFF system.
b. For Hotlist (code-01) and Low balance(code-03):
i. Acquirer bank/bidder shall intimate respective issuer entity on a near real-time basis through NPCI. Issuer
entity shall immediately intimate the FASTag user via SMS in the prescribed format.
ii. The vehicle user shall be provided a window of 48 hrs post crossing the MLFF fee plaza to recharge
FASTag and pay the applicable user fee to avoid e-notice.
iii. In case, the user does not recharge the FASTag and fails to pay applicable user fee, the Acquirer
Bank/Bidder shall validate the case and raise a case for E-notice to NPCI within next 48 hrs along with all
requisite data and images.
ii. Integration Requirements: The Acquirer Bank/bidder shall ensure successful integration with NPCI to fulfil the
requirements of the prescribed process flow outlined in above process flow. For clarity, the Bank shall not bear
responsibility for the recovery of unpaid user fees.
iii. MIS Report: The application shall have the feature to generate MIS reports and other related reports based on
parameters as required by IHMCL from time to time.
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Annexure-6
Form: T14 – Checklist to be submitted by the bidder
S. No. Form/ Document required To be signed by Submission Status
(Yes/ No)
4. Form T-3 Power of Attorney/Letter of Authorization (as relevant) Bidder/Bank & Sub-
Contractor*
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S. No. Form/ Document required To be signed by Submission Status
(Yes/ No)
internationally, and has been operational for a minimum of one (1)
year as of the bid submission date.
11. Form-T:12 Format for the declaration of non-Blacklisting Bidder/Bank & Sub-
Contractor*
*All credentials of Sub-Contractor (SI) and OEM are required to be countersigned by bidder/bank.
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