Fire Alarm Panel Trouble Reports
RS232 Interface Trouble
CARD 8. 2120/RS232 INTERFACE - RS232 Interface PORT B ABNORMAL
Description:
This message indicates a problem with the RS232 communication interface on Card 8, Port
B. The system is reporting an 'Abnormal' condition, which may affect communication with
connected external devices such as a printer, PC, or SMS module.
Possible Causes:
- RS232 cable disconnected or damaged.
- Connected device (printer, PC) is turned off or malfunctioning.
- Incorrect RS232 settings (baud rate, parity, etc.)
- Hardware fault in the RS232 card.
Recommended Actions:
- Check RS232 cable connections.
- Verify that the connected device is powered and functioning.
- Confirm RS232 configuration settings in the panel match the device.
- If issue persists, consult Simplex technician for card replacement or diagnostics.
Loop A Short Circuit Trouble
CARD 2 LOOP A ISOLATOR - SHORT CKT TROUBLE
Description:
This error indicates that a short circuit has been detected on Loop A of Card 2. The isolator
has activated to protect the rest of the loop from the fault.
Possible Causes:
- Conductors touching or shorted within junction boxes or wiring.
- Damaged device or faulty wiring on Loop A.
- Moisture or burn damage on loop cable.
Recommended Actions:
- Use panel navigation to identify the address closest to the fault.
- Inspect field wiring and junction boxes for shorts.
- Disconnect devices one by one to isolate the fault.
- After resolving the issue, perform a system reset.
Extra Modem Card Trouble
EXTRA MODEM CARD TROUBLE - TROUBLE POINT ABNORMAL
Description:
The panel reports an abnormal condition with the Extra Modem Card. This card is typically
used for communication with remote monitoring or for sending alerts.
Possible Causes:
- Modem device is not connected or powered off.
- Cable between the modem and the card is loose or damaged.
- Modem card not configured correctly in the panel software.
- The card may be physically faulty.
Recommended Actions:
- Check physical connections and power to the modem device.
- Verify card settings in system configuration.
- If the modem is not used, disable the configuration or remove the card.
- Reset the system after correction. If issue persists, consult a qualified technician.