Republic of the Philippines

Department of Education
REGION XI
SCOOLS DIVISION OF DAVAO DE ORO
MONKAYO WEST DISTRICT
DANGGAYON INTEGRATED SCHOOL
S.Y. 2024-2025
________

PERMIT NO.: _______

SECOND QUARTERLY EXAMINATION IN
TECHNOLOGY & LIVELIHOOD EDUCATION 8

NAME: SCORE:
GRADE & SECTION: DATE:

I. MULTIPLE CHOICE
Directions: Write the letter that corresponds the correct answer. Write your answer on the space provided.
_____ 1. What type of equipment is used to collect Information of a guest?
a. Cash Register b. Key rack
c. Information rack d. Voucher rack

_____ 2. Which of the following electronic device is used for calculating and recording sales transactions, and
an attached cash drawer for storing cash?
a. Calculator b. Cash Register
c. Postage scale d. Typewriter

_____ 3. What is the control center of the hotel?

a. Accounting Department c. Housekeeping Department
b. Front Office Department d. Marketing Department

_____ 4. What kind of signage is used to warn against dangerous hazards?

A. Caution signs b. Danger signs
c. Safety signs d. Sprinkler

_____ 5. This type of machine is used to stamp the time and date on all mails, handwritten messages which
come to or are used by the Front Desk.
a. Cash Register b. Credit card
c. Fax Machine d. Time Stamp

_____ 6. Among are the occupations one can have after completing FOS except
a. Bellmen b. Chef
c. Concierge d. Receptionist

_____ 7. Which of the following is used to determine the postage required for letters and small packages a guest
or the hotel wishes to mail?
a. Cash Register b. Front Desk
c. Key rack d. Postage scale

_____ 8. What kind of machine is used to sprinkle water in case of fire?

a. Fire extinguishers b. Folio trays
c. Sprinkle systems d. Smoke detectors

_____ 9. Which of the following tools is used to file reservation form at the front desk?
a. Folio tray b. Hypercom
c. reservation rack d. registration rack

_____ 10. Which of the following tools is used to keep vouchers

a. Drawer b. Cash register
c. Key rack d. Voucher rack

_____ 11. An array of numbered compartments used to store guestroom keys.

a. Drawer b. Guest rack
c. Key rack d. Voucher rack

_____ 12. What do you call to a CCTV cameras for security personnel to monitor certain areas of hotel?
a. Computer b. Multi-zone timer
c. Security Monitor d. TV
_____ 13. Which of the following indicates danger signs ahead?
a. CCTV camera b. Computer
c. Danger signs d. Safety signs

_____ 14. What do you call to a person who carry the luggage of the guest?
a. Concierge b. Bellmen
c. Porter d. Receptionist

_____ 15. Which of the following hotel department is responsible for guest reservation, registration, service and
payment?
a. Accounting b. Cashier
c. Front Desk d. Front Office

_____ 16. As a Front Officer, what is the importance of knowing the departure date and time of your guest?
A. To know the vacancy or availability of the room occupied.
B. To know the amount to be computed in her/his Guest Folio for the accommodation.
C. To know the date and time when she/he will check-in in the hotel.
D. To know how to fill out the Guest Folio

_____ 17. Why Guest Folio is important?

A. It is important to monitor all the transaction of both cash and credit of the guest.
B. It is important to check the baggage of the guest.
C. It is important to inform the hotel on the date and time the guest will arrive.
D. It is important to inform passengers about the updates and changes of schedule of flight.

_____ 18. When do we need to use the Guest Folio?

A. When there is no guest.
B. When there is changes in flight of the guest
C. When the guest arrived
D. When the guest check out

_____ 19. How can we compute the bill of the guest by using Guest Folio?
A. By multiplying the day and night of stay to the rate per day of the hotel.
B. By dividing the day and night of stay to the rate per day of the hotel.
C. By deducting the day of stay of the guest to the rate per day of the hotel.
D. By adding the days and night of stay to the rate per day of the hotel.

_____ 20. How to compute the balance amount to be paid by a guest in a hotel?
A. Based on the total down payment of the guest then multiply it from the total amount of his/her bill.
B. Based on the total down payment of the guest by adding the amount of room rate per day, laundry
and other services rendered by the hotel.
C. Based on the total payment of the guest by dividing the total amount of his/her accommodation per
day.
D. Based on the total payment of the guest by multiplying the amount of his/her total accommodation
per day.

_____ 21. What do you call the injuries and disorders that affect the human body’s
movement or musculoskeletal system?
A. Ergonomic B. Musculoskeletal injuries
C. Awkward Postures D. Prolonged Standing

_____ 22. The following are the examples of Awkward Postures, EXCEPT?
A. bending the back during bed making
B. reaching overhead during cleaning
C. improper posture while sitting
D. standing for a long period of time

_____ 23. Which of the following thing should you do to prevent disorders from prolonged standing?
A. Change working positions frequently.
B. Avoid bending forward and to the sides.
C. Use tools that will allow you to work in neutral postures.
D. Perform work at the proper heights.
_____ 24. Awkward postures and prolonged standing are associated with _____?
A. Biological injuries B. Chemical injuries
C. Musculoskeletal injuries D. Disorders

_____ 25. OHS stand for _____.

A. Occupational Service Healthy B. Occupational Health and Safety
C. Occupational Safety and Health D. Occupational Stand and Home

_____ 26. Accidents can be prevented through_______.

A. proper care and maintenance of tools and equipment
B. right attitude toward work
C. if you have a good knowledge about safety practices
D. All of the above

_____ 27. Slippery floors, objects in walkways, excessive noise, etc. is an example of______.
A. Radiation hazard C. Ergonomic hazard
B. Chemical hazard D. Physical hazard

_____ 28. Which of the following is an example of psychological hazard?

A. workload C. threat of danger
B. harassment D. all of the above

_____ 29. The following are radiation hazard, EXCEPT;

A. X-ray C Ultraviolet
B. Radio D. Electricity

_____ 30. Which of the following is an example of biological hazard?

A. Slippery floors C. Infection by microorganisms
B. Poor designed equipment D. Electric shock

______ 31. Jenny is a front office worker, she is always aware about her health and well
being. What kind of consciousness does a worker like Jenny possesses?
A. Safety consciousness C Personal hygiene consciousness
B. Health consciousness D. None of the above

_____ 32. Safety management system includes:

A. Safety plan C Monitoring
B. Reporting D. All of the above

_____ 33. All staff, direct or indirect contact with the guest, should be well- groomed because it leaves a good
impression on the guest and standards of the company. What kind of consciousness does the workers must
possess?
A. Health consciousness C. Safety consciousness
B Health awareness D. Practice of Personal Hygiene

_____ 34. Lead agency of the government in charge in the administration and enforcement of laws, policies and
programs on occupational health and safety.
A. BFAD C. DepEd
B. DOLE D. DPWH25

_____ 35. Giving of job safety instructions is one of the primary duty of______.
A. Employee C. Employer
B. Worker D. Part Timer

II. TRUE OR FALSE

Direction: Read and understand each item, and write T, if the statement is correct and F if it is wrong.

_____ 36. Front Office is the area in a hotel where visitors arrive and first encounter a staff.
_____ 37. Manager’s office is a simple front office reception layout.
_____ 38. The front desk of the hotel is its reception area.
_____ 39. When a guest first enters a hotel, the hotel front desk expected to greet the person.
_____ 40. The reservation officer has the duty to handle reservation.
_____ 41. In a reception area, the travel desk is located near the main entrance.
_____ 42. The basic design you align your reception area with when you determine the look and feel you want
your reception area to project is called aesthetic.
_____ 43. A warm and cheerful color is preferred for a reception area that signifies a welcoming vibe.
_____ 44. Front office design means the systematic arrangement of office equipment, machineries,
furniture’s which provides space for workers in performing their work efficiently.
_____ 45. The cashier section of front office is responsible for handling payments, money and
valuables.