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vRealize Operations Lab Manual 8.2

The VMware vRealize Operations Lab Manual provides comprehensive instructions for installing, configuring, and managing vRealize Operations 8.2. It includes a series of lab tasks that cover various functionalities such as connecting to the product UI, creating clusters, managing certificates, and optimizing performance. The manual is intended for use in conjunction with instructor-led training and is not recommended for standalone self-study.

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0% found this document useful (0 votes)
179 views278 pages

vRealize Operations Lab Manual 8.2

The VMware vRealize Operations Lab Manual provides comprehensive instructions for installing, configuring, and managing vRealize Operations 8.2. It includes a series of lab tasks that cover various functionalities such as connecting to the product UI, creating clusters, managing certificates, and optimizing performance. The manual is intended for use in conjunction with instructor-led training and is not recommended for standalone self-study.

Uploaded by

jbarrialc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

VMware vRealize Operations:

Install, Configure, Manage


Lab Manual
vRealize Operations 8.2

VMware® Education Services


VMware, Inc.
[Link]/education
VMware vRealize Operations: Install, Configure, Manage
Lab Manual
vRealize Operations 8.2
Part Number EDU-EN-VRODOC82-LAB (04/2021)
Copyright © 2021 VMware, Inc. All rights reserved. This manual and its accompanying materials are
protected by U.S. and international copyright and intellectual property laws. VMware products are covered
by one or more patents listed at [Link] VMware is a registered trademark or
trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies. VMware vSphere® vMotion®,
VMware vSphere® Web Client, VMware vSphere® Storage DRS™, VMware vSphere® Client™, VMware
vSphere®, VMware vSAN™, VMware vRealize® True Visibility™ Suite, VMware vRealize® Suite Lifecycle
Manager™, VMware vRealize® Suite, VMware vRealize® Orchestrator™, VMware vRealize® Operations
Manager™, VMware vRealize® Operations Manager™ for Horizon®, VMware vRealize® Operations
Management Pack™ for xxx, VMware vRealize® Operations Cloud™, VMware vRealize® Operations™
Enterprise, VMware vRealize® Operations™, VMware vRealize® Operations™ Standard, VMware
vRealize® Operations™ Advanced, VMware vRealize® Network Insight Cloud™, VMware vRealize®
Network Insight™, VMware vRealize® Log Insight Cloud™, VMware vRealize® Log Insight™ for vCenter™,
VMware vRealize® Log Insight™, VMware vRealize® Lifecycle Manager™, VMware vRealize® Cloud
Management™, VMware vRealize® Automation™ , VMware vRealize® Application Remote Collector™,
VMware vRealize®, VMware vFabric® GemFire®, VMware vCenter Server®, VMware Workbench, VMware
View®, VMware Horizon® View™, Not a trademarked name, VMware Verify™, VMware SD-WAN™ by
VeloCloud®, VMware SD-WAN™ by VeloCloud® – WFH Pro Subscription, VMware SD-WAN™ by
VeloCloud® – WFH Subscription, VMware SD-WAN™, VMware SD-WAN™ for AWS GovCloud (US),
VMware Ports and Protocols™, VMware Marketplace™, VMware Management Pack™ for NSX Hybrid
Connect™, VMware Horizon® 7, VMware Horizon® 7, VMware Horizon® 7 on VMware Cloud™ on AWS,
VMware Cloud™ on AWS, VMware Cloud Foundation™, VMware Cloud Foundation™ for Amazon EC2,
VMware Cloud Foundation™ for Remote Office Branch Office, VMware Cloud Director™, VMware Cloud
Director™ on Dell Technologies Cloud Platform, VMware Cloud™ on AWS GovCloud (US), VMware
Cloud™ on AWS Outposts, vSphere Storage vMotion, VMware Site Recovery Manager™, VMware SDDC
Health Monitoring Solution™, Project Photon OS™, VMware Photon™, VMware NSX-T™, VMware NSX®,
VMware Lab Connect™, VMware Horizon® Standard Edition, VMware Go™, VMware ESXi™, VMware
ESX® and VMware ACE™ are registered trademarks or trademarks of VMware, Inc. in the United States
and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.

The training material is provided “as is,” and all express or implied conditions, representations, and
warranties, including any implied warranty of merchantability, fitness for a particular purpose or
noninfringement, are disclaimed, even if VMware, Inc., has been advised of the possibility of such claims.
This training material is designed to support an instructor-led training course and is intended to be used for
reference purposes in conjunction with the instructor-led training course.

The training material is not a standalone training tool. Use of the training material for self-study without
class attendance is not recommended. These materials and the computer programs to which it relates are
the property of, and embody trade secrets and confidential information proprietary to, VMware, Inc., and
may not be reproduced, copied, disclosed, transferred, adapted or modified without the express written
approval of VMware, Inc.

[Link]/education
Typographical Conventions

The following typographical conventions are used in this course.

Conventions Usage and Examples

Monospace Identifies command names, command options, parameters, code


fragments, error messages, filenames, folder names, directory names,
and path names:

• Run the esxtop command.

• ... found in the /var/log/messages file.

Monospace Identifies user inputs:


Bold
• Enter ipconfig /release.

Boldface Identifies user interface controls:

• Click the Configuration tab.

Italic Identifies book titles:

• vSphere Virtual Machine Administration

<> Indicates placeholder variables:

• <ESXi_ host_ name>

• ... the Settings/<Your_Name>.txt file

[Link]/education
[Link]/education
Contents

Lab 1 Connecting to the Product UI ............................................................ 1


Task 1: Log In to the Student Desktop VM ............................................................................. 1
Task 2: Verify That the vCenter Server VMs Are Powered On ................................................ 2
Task 3: Navigate Pages in the vRealize Operations Product UI .............................................. 3
Task 4: Use the Search Functionality to Find Objects ............................................................ 4
Task 5: Use Dashboards to Navigate the Virtual Infrastructure ............................................... 6
Task 6: Use Views to Display Information About the SA Data Center ...................................... 7
Task 7: Generate Reports About the Environment Configuration ............................................ 8
Lab 2 Connecting to the Administration UI ................................................ 11
Task 1: Log In to the vRealize Operations Administration UI ................................................... 11
Lab 3 Creating a vRealize Operations Cluster............................................. 13
Task 1: Run the New Installation Setup Wizard ..................................................................... 13
Task 2: Run the Expand an Existing Installation Setup Wizard ............................................... 14
Task 3: Complete the vRealize Operations Installation .......................................................... 16
Lab 4 Configuring the vRealize Operations Instance ................................... 17
Task 1: Configure a vCenter Server Cloud Account ............................................................... 17
Task 2: Change the Root Passwords on the vRealize Operations Nodes ................................ 19
Task 3: Import the vRealize Operations Instance ................................................................. 20
Lab 5 Replacing the vRealize Operations Certificate .................................. 25
Task 1: Create a Self-Signed Certificate with vRealize Suite Lifecycle Manager ...................... 25
Task 2: Replace the Default vRealize Operations Certificate .................................................. 27
Lab 6 Creating Tags and Applications ...................................................... 29
Task 1: Log In to the Student Desktop (Optional)................................................................. 29
Task 2: Verify That the vCenter Server VMs Are Powered On (Optional) ............................... 30

v
Task 3: Log In to the vRealize Operations Admin UI (Optional).............................................. 31
Task 4: Log In to and Navigate Pages in the vRealize Operations Product UI (Optional) ........ 32
Task 5: Use the Search Functionality to Find Objects (Optional) ........................................... 33
Task 6: Create Tags and Tag Values .................................................................................. 34
Task 7: Add VMs to Your Tag Value ................................................................................... 37
Task 8: Create a Three-Tier Application ............................................................................. 38
Lab 7 Creating Custom Groups ................................................................ 43
Task 1: Create a Group Type .............................................................................................. 43
Task 2: Create Custom Group TestDevGroup ..................................................................... 44
Task 3: Create Custom Group VMScaleGroup ..................................................................... 48
Lab 8 Creating Custom Policies ................................................................ 51
Task 1: Create a Policy for Objects in TestDevGroup ............................................................. 51
Task 2: Create a Policy for the Objects in VMScaleGroup..................................................... 55
Task 3: Assign Policies to Objects ...................................................................................... 56
Task 4: Export a Policy...................................................................................................... 58
Lab 9 Investigating Missing Metrics .......................................................... 61
Task 1: View Metrics for Virtual Machines ............................................................................ 61
Task 2: Examine the Policy for the VM with Missing Metric Information ................................. 63
Task 3: Fix the Policy Configuration ................................................................................... 65
Task 4: Verify That All Metrics Are Collected ....................................................................... 66
Lab 10 Managing vRealize Operations Certificates..................................... 69
Task 1: Generate a Certificate Signing Request ................................................................... 69
Task 2: Generate a Signed SSL Certificate .......................................................................... 74
Task 3: Download the CA Certificate .................................................................................. 76
Task 4: Create a PEM File for vRealize Operations ............................................................... 77
Task 5: Verify That the Custom Certificates Are Valid .......................................................... 79
Task 6: Add a Custom Certificate to vRealize Operations ..................................................... 80
Lab 11 Assessing and Optimizing Capacity ................................................ 83
Task 1: Assess the Overall Capacity of Your Data Center ...................................................... 83
Task 2: View the Capacity Reclaim Options in Your Data Center .......................................... 86
Task 3: Rightsize the Data Center Virtual Machines ............................................................. 87
Lab 12 Creating What-If Scenarios ........................................................... 89
Task 1: Add a Virtual Machine Workload to a Data Center.................................................... 89

vi
Task 2: Add a Host to a Data Center .................................................................................. 93
Task 3: Evaluate the Cost of Migrating a Virtual Machine to a Public Cloud ........................... 95
Lab 13 Optimizing Performance ............................................................... 97
Task 1: View the Workload Optimization Page .................................................................... 97
Task 2: Use the Workload Optimization Feature ................................................................. 98
Task 3: Modify the Operational Intent .............................................................................. 100
Task 4: Use the Optimization Potential Feature................................................................... 101
Task 5: Modify the Business Intent .................................................................................... 102
Task 6: View the Optimization History ................................................................................ 110
Lab 14 Troubleshooting Using Workbench and Predefined Dashboards .... 113
Task 1: Use the Troubleshooting Workbench to Investigate Issues ....................................... 113
Task 2: Use the VM Contention Dashboard to Troubleshoot the VM Object Type .................. 119
Task 3: Use the Cluster Contention Dashboard to Troubleshoot the Cluster Object Type ....... 121
Task 4: Review Cluster Configuration Information .............................................................. 123
Lab 15 Monitoring with the ARC Appliance .............................................. 125
Task 1: Configure Service Discovery .................................................................................. 125
Task 2: Add a Service to the Whitelist ............................................................................... 126
Task 3: Enable Service Monitoring .................................................................................... 127
Task 4: Configure the Application Remote Collector........................................................... 130
Task 5: Use the GUI to Install an Agent on a VM ................................................................. 131
Task 6: Use a Script to Install an Agent on a VM ................................................................ 132
Task 7: Monitor Your Applications in vRealize Operations ................................................... 134
Task 8: Run a Custom Script............................................................................................. 136
Lab 16 Creating Symptoms, Recommendations, and Notifications ............. 139
Task 1: Create a Symptom Definition to Check for Medium CPU Demand from a VM ............ 139
Task 2: Create a Symptom Definition to Check for High CPU Demand from a VM ................. 141
Task 3: Create a Symptom Definition to Check for High CPU Demand from a Host System ... 142
Task 4: Enabling Custom Symptoms in the Policy .............................................................. 143
Task 5: Test the Symptom Definitions ............................................................................... 144
Lab 17 Creating Custom Alert Definitions ................................................. 149
Task 1: Configure a Virtual Machine Alert........................................................................... 149
Task 2: Test the Custom Alert Definition ............................................................................ 152
Task 3: Manage Generated Alerts ..................................................................................... 154

vii
Task 4: Create a Log File Plug-In Instance ......................................................................... 156
Lab 18 Creating a View........................................................................... 157
Task 1: Create a View that Provides the VM Configuration Details ....................................... 157
Task 2: Define the Data to Include in the VM Configuration Details View ............................. 158
Task 3: Preview Live Data in the VM Configuration Details View ......................................... 160
Task 4: Add a Summary Row to the VM Configuration Details View ..................................... 161
Task 5: Configure and Test Visibility.................................................................................. 162
Lab 19 Creating a View to Track VM Distribution ...................................... 163
Task 1: Create a View that Tracks VM Distribution per Host Basis ........................................ 163
Task 2: Run a View .......................................................................................................... 166
Task 3: Export a View ...................................................................................................... 168
Lab 20 Creating Custom Report Templates ............................................. 169
Task 1: Create a Report Template Using the VM Configuration Details View......................... 169
Task 2: Create a Report Template Using Two Dashboards .................................................. 172
Lab 21 Creating Dashboards and Configuring Widgets and Interactions .... 175
Task 1: Create a vSphere Objects Dashboard ..................................................................... 175
Task 2: Add the Object Relationship Widget to the vSphere Objects Dashboard .................. 178
Task 3: Modify the Widgets in the vSphere Objects Dashboard............................................ 181
Task 4: Configure Widget Interactions in the vSphere Objects Dashboard ........................... 183
Task 5: Create the vSphere Metrics Dashboard.................................................................. 184
Task 6: Add More Widgets to the vSphere Metrics Dashboard............................................ 185
Task 7: Configure a Widget Interaction in the vSphere Metrics Dashboard ........................... 187
Task 8: Modify the vSphere Objects Dashboard ................................................................. 190
Task 9: (Optional) Add More Widgets to the vSphere Objects Dashboard............................. 191
Lab 22 Creating a Dashboard with the Custom Scoreboard Widget .......... 195
Task 1: Review the Contents of a Sample Metric Configuration File ...................................... 195
Task 2: Create a Custom Metric Configuration File ............................................................. 196
Task 3: Add the Scoreboard Widget to a Dashboard.......................................................... 197
Task 4: Configure the Scoreboard Widget ......................................................................... 198
Task 5: Configure a Widget Interaction with the Scoreboard Widget ................................... 199
Lab 23 Configuring Another Dashboard Navigation within Dashboard ..... 203
Task 1: Create a Dashboard Interaction Between the vSphere Objects Dashboard and the
vSphere Metrics Dashboard ................................................................................ 203

viii
Task 2: Configure the Environment Overview Widget to Interact with the Other Widgets .... 204
Task 3: Verify That the Dashboard Navigation Works ........................................................ 205
Lab 24 Managing Dashboards ............................................................... 207
Task 1: Change the Summary Tab for the Virtual Machine Objects ...................................... 207
Task 2: Create a Folder for Your Dashboards .................................................................... 210
Lab 25 Creating and Configuring Super Metrics ....................................... 213
Task 1: Create a Super Metric ........................................................................................... 213
Task 2: View the Super Metric Values ............................................................................... 216
Task 3: Use where Condition with a Numeric Filter to Create a Super Metric........................ 219
Task 4: (Optional ) Use where Condition with a String Filter to Create a Super Metric ........... 221
Task 5: (Optional) Use Two where Conditions to Create a Super Metric ............................... 223
Lab 26 Creating Local Users and User Groups ........................................ 225
Task 1: Create a Local User ............................................................................................... 225
Task 2: Test the Local User Account Access ..................................................................... 228
Task 3: Create a Custom Role .......................................................................................... 230
Task 4: Create a Local User Group .................................................................................... 232
Task 5: Test User Account Access After Changes ...............................................................233
Lab 27 Configuring an LDAP Authentication Source
and Importing AD Users........................................................................ 237
Task 1: Configure an LDAP Source .................................................................................... 237
Task 2: Import a User from the LDAP Source.................................................................... 238
Task 3: Test User Account Access ..................................................................................... 241
Lab 28 Monitoring vRealize Operations .................................................. 243
Task 1: Monitor the Health of the vRealize Operations Instance ...........................................243
Task 2: Generate a Support Bundle ................................................................................. 245
Task 3: View the vRealize Operations Log Files ................................................................ 249
Task 4: Review a Pre-Upgrade Assessment Report........................................................... 249
Lab 29 Installing Management Packs ..................................................... 253
Task 1: Configure the Ping Adapter .................................................................................. 253
Task 2: Explore the Ping Overview Dashboard ................................................................. 256
Task 3: Install the SDDC Management Health Solution ...................................................... 258
Task 4: Use the VMware SDDC Health Monitoring Solution to Monitor SDDC Objects ......... 259
Answer Key.......................................................................................... 263

ix
x
Lab 1 Connecting to the Product UI

Objective and Tasks


Access your lab environment and review a deployed vRealize Suite Lifecycle Manger instance:

1. Log In to the Student Desktop VM

2. Verify That the vCenter Server VMs Are Powered On

3. Navigate Pages in the vRealize Operations Product UI

4. Use the Search Functionality to Find Objects

5. Use Dashboards to Navigate the Virtual Infrastructure

6. Use Views to Display Information About the SA Data Center

7. Generate Reports About the Environment Configuration

Task 1: Log In to the Student Desktop VM


You access and manage the lab environment from the student desktop.

The system assigned to you serves as an end-user terminal.

1. Verify that you are successfully logged in to student desktop.

Note: If not, log in to your student desktop by entering vclass\administrator as the


username and VMware1! as the password.

1
Task 2: Verify That the vCenter Server VMs Are Powered On
You verify that the vCenter Server VMs are powered on so that you can perform lab tasks

Your lab environment contains a vRealize Operations sa-vrops-01 instance, which is


configured to manage the vCenter Server sa-vcsa-01 instance. If the VMs are currently
powered on in the sa-vcsa-01 vCenter Server instance, you can go to task 3.

1. Power on all the VMs in your vCenter Server system.

a. In the Chrome web browser, select vSphere Clients > vSphere Client (SA-VCSA-01)
on the bookmarks toolbar.

b. Log in to the vSphere client.

• User name: administrator@[Link]

• Password: VMware1!

c. Under Hosts and Clusters view, select SA-Datacenter and select VMs in the
navigation pane.

d. Select all the VMs in the right pane.

e. Right-click and select Power > Power On.

2
Task 3: Navigate Pages in the vRealize Operations Product UI
In the vRealize Operations product UI, you navigate between the five main workflow
categories: Home, Dashboards, Alerts, Environment, and Administration.

This top-level navigation is the same on all the pages in the vRealize Operations product UI.

1. Log in to the product UI for the configured vRealize Operations instance in your lab
environment.

a. In the Chrome tab, select vRealize Suite > vRealize Operations Product UI from the
bookmarks toolbar.

b. If the Your connection is not private message appears, select


Advanced > Proceed to [Link] (unsafe).

c. Leave Local Users selected.

d. Log in to the Product UI.

• User name: admin

• Password: VMware1!

e. Click Log in.

2. Verify that the vRealize Operations Home page appears.

After you log in to vRealize Operations from a web browser, the Quick Start page
appears. The Quick Start page provides an overview of the key areas of vRealize
Operations. You can set any dashboard as the landing page instead of the Quick Start
page.

3. Scroll to the bottom of the Quick Start page.

4. Click VIEW MORE + to view more key areas.

Q1. What are the names of the key areas?


A1. Extend Monitoring, Learn and Evaluate, and Run Assessments.

5. Click Administration in the header to go to the Administration page.

Clicking an item in the header takes you to that item’s page. Each page is associated with
a unique navigation pane.

6. Verify that Cloud Accounts is selected in the navigation pane on the left.

7. At the top of the navigation pane, click BACK.

You use BACK to return to the previous state of the navigation pane.

3
8. Review the contents of the Dashboards page.

a. Click Dashboards in the header.

b. View the contents of the Dashboards page.

c. Click BACK to return to the Home page.

9. Review the contents of the Alerts page.

a. Click Alerts in the header.

b. View the contents of the Alerts page.

c. Click BACK to return to the Home page.

10. Review the contents of the Environment page.

a. Click Environment in the header.

b. View the contents of the Environment page.

c. Click BACK to return to the Home page.

Task 4: Use the Search Functionality to Find Objects


You search for vSphere objects in your lab environment by using the product UI of the
preconfigured vRealize Operations instance.

1. Search for the vSphere host called [Link].

a. To the right of the header, click the search icon to access the search box.

b. In the search box, enter esxi.

The user interface searches for object names that contain the esxi string and lists
those objects as options under the search box.

c. In the search list, click the [Link] host.

The content pane shows the data for the [Link] object. The name sa-
[Link] also appears at the top of the navigation pane.
In the header, Environment is selected.

4
2. Search for the virtual machine called app-01.

a. From the header, enter app-01 in the search box.

The user interface searches for object names that contain the app-01 string.

b. Click app-01.

The content pane shows the summary page for the app-01 object.

Q1. Which operating system is running on app-01 VM?


A1. CentOS 7 runs on app-01.

Q2. Does the app-01 VM have any active alerts?


A2. No.

Q3. What values are provided for Time Remaining and Capacity Remaining?
A3. Time remaining is greater than 1 year and capacity remaining is 32%. The values might vary depending on your system.

Q4. What values are provided for CPU Usage and Free Memory in the Utilization
pane?
A4. Values vary depending on current resource usage.

5
Task 5: Use Dashboards to Navigate the Virtual Infrastructure
Dashboards present a visual overview of the performance and state of objects in your virtual
infrastructure. You use dashboards to determine the nature and timeframe of the existing and
potential issues with your environment.

1. Click Dashboards in the header.

Getting Started is selected in the navigation pane and the Getting Started dashboard
appears in the content pane. The dashboard provides tasks to broad categories including
Capacity, Utilization, Configuration, Troubleshooting, and Optimization.

2. Under Management, select Inventory.

The dashboards available in Inventory are categorized to two logical groups based on
their use case.

3. Click Compute Inventory.

The vSphere Compute Inventory dashboard appears.

You can use the vSphere Compute Inventory dashboard to browse through the topology
of your vSphere compute inventory which includes information related to vSphere world,
vCenter Server, data center, clusters, hosts, virtual machines, properties, and metrics.

4. Double-click SA-Datacenter to view the vSphere objects in the object hierarchy.

5. View the object hierarchy selecting different objects.

You verify that every time you change the selection, widgets are repopulated with data
from the newly selected object.

Widgets are often configured to interact with each other. Selecting an object in one
widget populates the other widgets with data for the selected object.

6
Task 6: Use Views to Display Information About the SA Data Center
You use views to display information about clusters, hosts, and VMs in the SA data center.

1. Search for the data center named SA-Datacenter.

a. In the header, click the search icon to see the Search text box.

b. In the Search text box, enter datacenter.


The user interface searches for object names that contain the datacenter string.

c. Click SA-Datacenter.

The content pane shows the data for the SA-Datacenter object. In the header,
Environment is selected.

2. Click more and click the Details tab.

The Views widget is selected and a list of views is listed.

3. Display the vSphere Cluster Configuration Summary view.

4. In the Quick filter text box, enter cluster configuration.

Only items with the cluster configuration in the name are listed.

5. Select Cluster Configuration Summary from the Views list.

Use the vertical slider to adjust and view all the information in the view.

Q1. How many ESXi hosts does each cluster have?


A1. SA Compute-01 has two ESXi hosts and SA Compute-02 has two ESXi hosts.

Q2. How many datastores does each cluster have?


A2. SA Compute-01 has one datastore and SA Compute-02 has one datastore.

6. Display the Host Hardware Summary view.

a. Remove the cluster configuration search filter from the previous step by clicking x.

If you enter a term incorrectly the first time or must reenter a filter term, ensure that
you close any previous active search filters. New search filters are added to the
existing filters to narrow the search results.

b. In the Quick filter text box, enter hardware.

Only items with hardware in the name are listed.

c. Select Host Hardware Summary from the Views list.

d. Use the slider to view all the information in the view.

Q3. How many CPU cores does each host have?


A3. Each host has two CPU cores.

Q4. How much memory does each host have?


A4. sa-esxi-01 and sa-esxi-02 have 6 GB memory and the remaining ESXi hosts have 7 GB memory.

7
7. Display the Virtual Machine Hardware Summary view.

8. View the types of information provided for the virtual machines in the data center.

Task 7: Generate Reports About the Environment Configuration


You create a report that includes the configuration information about your environment.

1. In the SA-Datacenter content pane, click the Reports tab.

The Report Templates list appears.

2. Scroll down or use the Quick filter text box to find the report named Configuration Report
- Environment.

3. Click the vertical ellipsis icon next to Configuration Report - Environment.

4. Click RUN.

5. Wait until Generated reports (1) appears in the Name column for the report.

6. Click Generated reports (1).

The Generated Reports tab appears.

7. On the extreme right, click the Download as Pdf icon under the Download column.

8. Save the PDF to the downloads folder on the student machine.

9. From the downloads folder, open the downloaded PDF.


The Adobe reader application appears with your report.

10. Review all pages of the report in the Adobe Reader application.

11. Exit the Adobe Reader application.

8
12. Click Home in the header to go to the Quick Start page.

13. From the user drop-down menu, click Log Out.

14. Close the Chrome browser tab.

9
Lab 2 Connecting to the
Administration UI

Objective and Tasks


Navigate through the vRealize Operations user interfaces and configure a cloud account:

1. Log In to the vRealize Operations Administration UI

Task 1: Log In to the vRealize Operations Administration UI


You log in to the vRealize Operations administration UI (admin UI) to verify that the
preconfigured sa-vrops-01 instance is online.

The vRealize Operations admin UI provides access to selected maintenance functions.

1. Connect to the administration UI of the vRealize Operations instance.

a. Open a new tab in the Chrome browser.

b. In the Chrome window, select vRealize Suite > vRealize Operations Admin UI on the
bookmarks toolbar.

The vRealize Operations Administration page appears.

2. If the Your connection is not private message appears, select Advanced >
Proceed to [Link] (unsafe).

3. Log in to the admin UI.

• User name: admin

• Password: VMware1!

4. Click System Status in the navigation pane to verify the cluster status.

Q1. What is the status of the vRealize Operations cluster?


A1. The vRealize Operations cluster is online. The System Status pane shows the cluster status, high availability, and continuous availability configuration. You can configure high availability and continuous availability.

Q2. How can you enable high availability on this cluster? Why is the Enable HA
option unavailable?
A2. To enable high availability on a cluster, you need at least two nodes. Only one node exists in the vRealize Operations cluster.

11
5. In the navigation pane, click Support.

The Support pane shows various logs. You can generate the support bundles from this
pane.

6. From the User drop-down menu, click Log Out.

12
Lab 3 Creating a vRealize Operations
Cluster

Objective and Tasks


Create a new vRealize Operations cluster by connecting to the deployed nodes and running
installation wizards:

1. Run the New Installation Setup Wizard

2. Run the Expand an Existing Installation Wizard

3. Complete the vRealize Operations Installation

Task 1: Run the New Installation Setup Wizard


You log in to the administration UI of a deployed vRealize Operations node and run the initial
setup wizard to create a new cluster.

1. Open the Get Started page for the vRealize Operations node.

a. Open a new tab in your Chrome browser.

b. In the Chrome tab, select Deployment Labs > sb-vrops-01 from the bookmarks
toolbar.

c. If the Your connection is not private message appears, click


Advanced > Proceed to [Link] (unsafe).

The vRealize Operations Manager Initial Setup page appears.

2. Click NEW INSTALLATION.

The vRealize Operations Manager Initial Setup wizard appears.

3. On the Getting Started page, click NEXT.

4. On the Set Administrator Credential page, enter VMware1! in the password fields and
click NEXT.

13
5. On the Choose Certificate page, verify that Use the default certificates option is selected
and click NEXT.

6. On the Deployment Settings page, specify the details for the primary node that you add.

Option Action

Cluster Master Node Name Enter sb-vrops-01 in the text box.

NTP Server Address Enter [Link] in the text box and click ADD.

7. Click NEXT.

8. On the Configure Availability page, verify that the Availability Mode option is not enabled
and click NEXT.

9. On the Nodes page, click NEXT.

You do not add a node during this setup. You add a node to this cluster in the next task
using the Expand an Existing Installation wizard.

10. On the Ready to Complete page, click FINISH.

The System Status page appears.

11. In the Cluster Status area of the System Status page, verify that the cluster state appears
as Not Started.

It can take up to five minutes for the cluster status to reach the Not Started state.

Do not start the cluster at this time.

12. Leave the Chrome tab open.

Task 2: Run the Expand an Existing Installation Setup Wizard


You add a second node to the cluster that you created in the earlier task.

1. Open the Get Started page for the node that you add.

a. In the Chrome tab, select Deployment Labs > sb-vrops-02 from the bookmarks
toolbar.

b. If the Your connection is not private message appears, click


Advanced > Proceed to [Link] (unsafe).

The vRealize Operations Manager Initial Setup page appears.

2. Click EXPAND AN EXISTING INSTALLATION.

The vRealize Operations Manager Initial Setup wizard appears.

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3. On the Getting Started page, click NEXT.

4. On the Node Settings and Cluster Info page, specify the details for the node that you add.

Option Action

Node name Enter sb-vrops-02 in the text box.

Node type Select Data.

Master node IP address or FQDN Enter [Link] in the text box.

5. Verify the connection to the cluster's primary node.

a. Click VALIDATE.

b. Select the Accept this certificate check box.

6. Click NEXT.

7. Specify the cluster administrator user name and password.

a. Verify that the Use cluster administrator user name and password is selected.

b. In the Password text box, enter VMware1!.

8. Click NEXT.

9. On the Ready to Complete page, click FINISH.

10. Return to the Chrome tab for [Link] open from the earlier task.

11. Verify that two nodes appear in the cluster.

It can take up to two minutes for the second node to appear in the cluster.

12. Bring the vRealize Operations cluster online.

a. Click START vREALIZE OPERATIONS MANAGER.


b. Click YES to Confirm First Application Startup.

NOTE

The cluster might take about 20 to 25 minutes to start, depending on your environment.
Do not make changes or perform any actions on the cluster nodes when the cluster is
starting.

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Task 3: Complete the vRealize Operations Installation
To finish the installation, you log in to any data node product UI as the user administrator and
perform the final tasks.

1. Open the product UI on the primary node.

a. Open a new tab in your Chrome browser.

b. In Chrome, enter [Link]

c. If the Your connection is not private message appears, click


Advanced > Proceed to [Link] (unsafe).

d. Leave Local Users selected.

e. Log in to the product UI.

• User name: admin

• Password: VMware1!

The vRealize Operations Manager Configuration wizard appears.

2. On the Welcome page, click NEXT.

3. On the Accept EULA page, accept the license agreement and click NEXT.

4. On the Enter Product License Key page, select the evaluation license and click NEXT.

5. On the Customer Experience Improvement Program page, deselect the Join the VMware
Customer Experience Improvement Program check box and click NEXT.

6. On the Ready to Complete page, click FINISH.

The Welcome to vRealize Operations Manager page appears.

16
Lab 4 Configuring the vRealize
Operations Instance

Objective and Tasks


You perform the initial tasks to configure vRealize Operations for use in your environment:

1. Configure a vCenter Server Cloud Account

2. Configure and Use vRealize Operations Manager Integration for vRealize Network Insight

3. Change the Root Passwords on the vRealize Operations Nodes

4. Import the vRealize Operations Instance

Task 1: Configure a vCenter Server Cloud Account


You configure a cloud account on sb-vrops-01 to manage the sb-vcsa-01 vCenter Server
instance.

1. Open the product UI on the primary node.

a. Open a new tab in your Chrome browser.

b. In Chrome, enter [Link]

c. Leave Local Users selected.

d. Log in to the product UI.

• User name: admin

• Password: VMware1!

The Welcome to vRealize Operations Manager page appears.

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2. Click ADD CLOUD ACCOUNT.

The Cloud Accounts page appears with the You have no accounts
configured. Add an account to begin collecting data message.
vRealize Operations installs solutions before ADD ACCOUNT is enabled. Solution
installation can take up to 10 minutes.

3. Click ADD ACCOUNT.

The Accounts Types page appears. Four account types are listed.

4. Click vCenter.

The Add Cloud Account page appears.

5. In the Name text box, enter sb-vcsa-01.


6. In the Description text box, enter Configure the vCenter server sb-vcsa-
01 as cloud instance.
7. Configure the vCenter Server connection settings.

a. In the vCenter Server text box, enter [Link].

The vCenter Server FQDN or IP address must be reachable from all the nodes in the
vRealize Operations cluster.

b. Click the Add New icon (blue plus sign) to add a new credential.

The Manage Credential page appears.

c. In the Credential name text box, enter administrator account.

d. In the User Name text box, enter administrator@[Link].

e. In the Password text box, enter VMware1!.

f. Click OK.

8. Click VALIDATE CONNECTION to test the communication with the vCenter Server
instance.

9. Click ACCEPT for the vCenter Server instance certificate.

10. Verify that a Test connection successful message appears.

If an error appears, verify the vCenter Server system that you configured.

11. Click OK to close the test connection message.

12. Click ADD to save the adapter instance.


The Cloud Accounts page appears.

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13. Verify that sb-vcsa-01 is listed as a cloud account and the status is OK.

Status shows Warning at first. Wait for about 5 to 10 minutes for the Status to change to OK.

vRealize Operations collects data from the vCenter Server instance. Depending on the
number of managed objects, the initial collection can take more than one collection cycle.
A standard collection cycle begins every 5 minutes.

14. Leave the product UI open.

Task 2: Change the Root Passwords on the vRealize Operations Nodes


You connect to the appliance consoles of the newly deployed vRealize Operations cluster
nodes to set the root account password.

1. Open the vSphere Client and log in to the vCenter Server instance sb-vcsa-01.

a. In the Chrome tab, click Deployment Labs > SB-VCSA-01 on the bookmarks toolbar.

b. On the login screen, configure the vCenter Server administrator.

• User name: administrator@[Link]

• Password: VMware1!

c. Click LOGIN.

The vCenter Server home page appears.

2. Log in to the vRealize Operations VM console as the root user.

a. In the vSphere Client, click Hosts and Clusters view.

b. Select sb-vrops-01 and click LAUNCH WEB CONSOLE.

The vRealize Operations Manager Appliance console opens.

c. Press Enter on your keyboard to access the command prompt.

You are prompted to enter a new password.

d. Enter root at the prompt.

You are prompted to enter a new password.

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3. Set the root password to VMware1!.

4. Close the web console,

5. Repeat the steps for sb-vrops-02.

Task 3: Import the vRealize Operations Instance


You import the vRealize Operations instance that you deployed to vRealize Suite Lifecycle
Manager.

1. Click vRealize Suite > vRealize Suite Lifecycle Manager on the bookmarks toolbar in
Chrome.

2. If the Your connection is not private message appears, click Advanced >
Proceed to [Link] (unsafe).

3. Login to the vRealize Suite Lifecycle Manager UI.

• User name: admin@local

• Password: VMware1!

4. Click Lifecycle Operations.

5. Click Create Environment.

6. On the Create Environment page, specify the details.

Option Action

Environment Name Enter Lab Environment in the text box.

Default Password Select installerPassword.

Datacenter Select Default-DC.

a. Click Next.

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7. On the Select Product page, select the vRealize Operations check box and select the
radio button next to Import.

8. Click NEXT.

The Products page appears.

9. Specify the product details of the vRealize Operations instance that you deployed.

Option Action

vROPS Master Node Enter [Link] in the text


IP/FQDN box.

vROPS Admin Password Retain installerPassword.

Root Password Retain installerPassword.

vCenter Server List Select the [Link] check box.

10. Click NEXT.

11. Review the configuration and click SUBMIT.

The import of the vRealize Operations instance begins and the Request Details page
appears.

12. Track the progress of the vRealize Operations import task on the Request Details page.

13. If the vRealize Operations import fails in vRealize Suite Lifecycle Manager and Click Retry.

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14. Enter true in the skipSshvalidations field.

You replace false with true keyword in the skipSshvalidations field.

15. When the request status changes to SUCCESSFUL, click Environments to verify that Lab
Environment includes the vRealize Operations instance.

16. Verify that the new vRealize Network Insight instance exists in Lab Environment.

An icon for vRealize Operations 8.2.0 appears on the Lab Environment card.

17. Click VIEW DETAILS for more information.

18. Click the vROPS tab.

You can view information related to the vRealize Operations instance and perform
management tasks such as replacing certificates.

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19. Click the vertical ellipsis icon for vRealize Operations to view the tasks that you can
perform.

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24
Lab 5 Replacing the vRealize
Operations Certificate

Objective and Tasks


Generate a self-signed certificate from Locker for vRealize Suite Lifecycle Manager and
replace the default certificate with the self-signed certificate:

1. Create a Self-Signed Certificate with vRealize Suite Lifecycle Manager

2. Replace the Default vRealize Operations Certificate

Task 1: Create a Self-Signed Certificate with vRealize Suite Lifecycle


Manager
You use the Locker application to create a new certificate for the vRealize Operations
instance.

Locker has a built-in certificate authority. You can generate a self-signed certificate from
Locker.

1. Log in to the vRealize Suite Lifecycle Manager UI.

a. Open a new tab in your Chrome browser.

b. On the favorites bar, select vRealize Suite > vRealize Suite Lifecycle Manager.

c. If the Your connection is not private message appears, select


Advanced > Proceed to [Link] (unsafe).

d. Enter admin@local in the User name text box.

e. Enter the default password VMware1! in the Password text box.

f. Click LOGIN.

The My Services dashboard appears.

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2. If required, click vRealize Suite Lifecycle Manager in the vRealize Suite Lifecycle
Manager UI header.

3. On the vRealize Suite Lifecycle Manager My Services dashboard, click Locker.

The Locker application appears with the Certificates page selected.


4. Click GENERATE.

The Generate option is used to create self-signed certificates. The vRealize Suite Lifecycle
Manager certificate authority creates and signs certificates.

5. Generate a certificate for the vRealize Operations instance imported to vRealize Suite
Lifecycle Manager.

a. In the Name text box, enter Site B vROPS.

b. In the Common Name text box, enter * .[Link].

c. In the Organization text box, enter VMware.

d. In the Organizational Unit text box, enter Education.

e. In the Country Code text box, enter US.

f. Retain 2048 as the default value for the key length.

g. In the Server Domain/ Hostname text box, enter sb-vrops-


[Link], [Link].
h. In the IP Address text box, enter [Link], [Link].

6. Click GENERATE.

A certificate (PEM file) is generated and appears on the Certificate page.

7. Click the vertical ellipsis icon to the right of the generated certificate and select Detail.

The certificate detail page appears.

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8. Verify that Subject Alternative Names specified in the certificate corresponds with the
vRealize Operations nodes that you deployed.

The certificate must include the correct host names and IP addresses in the Subject
Alternative Names text box. If the Subject Alternative Names are incorrect, repeat the
steps to create the certificate.

Task 2: Replace the Default vRealize Operations Certificate


You use Realize Suite Lifecycle Manager to replace the certificates in the imported vRealize
Operations cluster.

1. Click vRealize Suite Lifecycle Manager in the vRealize Suite Lifecycle Manager UI header.

The My Services dashboard appears.

2. Click Lifecycle Operations.

3. Click Manage Environments.

4. Click VIEW DETAILS for Lab Environment.

5. Click the VROPS tab.

6. Click the vertical ellipsis icon for vRealize Operations to view the tasks that you can
perform.

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7. Click Replace Certificate.

The Replace certificate wizard appears displaying the current certificate.

8. Click NEXT.

9. From the Select Certificate drop-down menu, select Site B vROPs and click NEXT.

The import of the vRealize Operations instance begins and the Request Details page
appears.

10. Click RUN PRECHECK.

The certificate details are validated. You can ignore any trust warnings.

11. Click FINISH.

12. Track the progress of the certificate replacement task on the Request Details page.

13. When the request status changes to SUCCESSFUL, click vRealize Suite Lifecycle
Manager in the vRealize Suite Lifecycle Manager UI header.

14. Click Locker.

15. Verify that the Site B vROPS certificate has a check mark in the In Use column.

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Lab 6 Creating Tags and
Applications

Objective and Tasks


Navigate through the vRealize Operations user interfaces and configure a cloud account.
Then, create a tag, tag values, and a three-tier application:

1. Log In to the Student Desktop (Optional)

2. Verify That the vCenter Server VMs Are Powered On (Optional)

3. Log In to the vRealize Operations Admin UI (Optional)

4. Log In to and Navigate Pages in the vRealize Operations Product UI (Optional)

5. Use the Search Functionality to Find Objects (Optional)

6. Create Tags and Tag Values

7. Add Virtual Machines to Your Tag Value

8. Create a Three-Tier Application

Task 1: Log In to the Student Desktop (Optional)


You access and manage the lab environment from the student desktop.

The system assigned to you serves as an end-user terminal.

1. Verify that you are successfully logged in to student desktop.

Note: If not, log in to your student desktop by entering vclass\administrator as the


username and VMware1! as the password.

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Task 2: Verify That the vCenter Server VMs Are Powered On
(Optional)
You verify that the vCenter Server VMs are powered on so that you can perform lab tasks.

Your lab environment contains a vRealize Operations sa-vrops-01 instance, which is


configured to monitor the vCenter Server sa-vcsa-01 instance. If all the VMs are currently
powered on in the sa-vcsa-01 vCenter Server instance, you can go to task 3.

1. Power on all the VMs in your vCenter Server system.

a. In the Chrome web browser, select vSphere Clients > vSphere Client (SA-VCSA-01)
on the bookmarks toolbar.

b. Log in to the vSphere Client UI.

• User name: administrator@[Link]

• Password: VMware1!

c. Under Hosts and Clusters view, select SA-Datacenter and select VMs tab in the right
pane.

d. Select all the VMs in the right pane.

e. Right-click and select Power > Power On.

If all the VMs are currently powered on in the sa-vcsa-01 vCenter Server instance, you
can go to task 3.

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Task 3: Log In to the vRealize Operations Admin UI (Optional)
You log in to the vRealize Operations administration UI (admin UI) to verify that the
preconfigured sa-vrops-01 instance is online.

The vRealize Operations admin UI provides access to selected maintenance functions.

1. Connect to the admin UI of the vRealize Operations instance.

a. Open a new tab in the Chrome browser.

b. In the Chrome window, select vRealize Suite > vRealize Operations Admin UI on the
bookmarks toolbar.

2. If the Your connection is not private message appears, select Advanced >
Proceed to [Link] (unsafe).

3. Log in to the admin UI.

• User name: admin

• Password: VMware1!

The vRealize Operations Administration page appears.

4. Click System Status in the navigation pane to verify the cluster status.

Q1. What is the status of the vRealize Operations cluster?


A1. The vRealize Operations cluster is online. The System Status pane shows the cluster status, high availability, and continuous availability configuration.

5. In the navigation pane, click Support.

The Support pane shows various logs, and you can generate support bundles from this
pane.

6. From the User drop-down menu, click Log Out.

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Task 4: Log In to and Navigate Pages in the vRealize Operations
Product UI (Optional)
In the vRealize Operations product UI, you navigate between the five main workflow
categories: Home, Dashboards, Alerts, Environment, and Administration.

This top-level navigation is the same on all the pages in the vRealize Operations product UI.

1. Log in to the product UI for the configured vRealize Operations instance in your lab
environment.

a. In the Chrome browser, select vRealize Suite > vRealize Operations Product UI from
the bookmarks toolbar.

b. If the Your connection is not private message appears, select


Advanced > Proceed to [Link] (unsafe).

c. Leave Local Users selected.

d. Enter the login credentials.

• User name: admin

• Password: VMware1!

e. Click Log in.

2. Verify that the vRealize Operations Home page appears.

After you log in to vRealize Operations from a web browser, the Quick Start page
appears. The Quick Start page provides an overview of the key areas of vRealize
Operations. You can set any dashboard as the landing page, instead of the Quick Start
page.

3. Scroll to the bottom of the Quick Start page.

4. Click VIEW MORE + to see more key areas.

Q1. What are the names of the key areas?


A1. Extend Monitoring, Learn and Evaluate, and Run Assessments.

5. Click Administration in the header to go to the Administration page.

6. Verify that Cloud Accounts is selected in the navigation pane on the left.

7. At the top of the navigation pane, click BACK.

You use the BACK button to return to the previous state of the navigation pane.

8. Review the contents of the Dashboards page.

a. Click Dashboards in the header.

b. Review the contents of the Dashboards page.


c. Click BACK to return to the Home page.

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9. Review the contents of the Alerts page.

a. Click Alerts in the header.

b. View the contents of the Alerts page.

c. Click BACK to return to the Home page.

10. Review the contents of the Environment page.

a. Click Environment in the header.

b. View the contents of the Environment page.

c. Click BACK to return to the Home page.

Task 5: Use the Search Functionality to Find Objects (Optional)


You search for vSphere objects in your lab environment by using the product UI of the
preconfigured vRealize Operations instance.

1. Search for the vSphere host called [Link].

a. To the right of the header, click the magnifying glass icon to access the search box.

b. In the search box, enter esxi.

The user interface searches for object names that contain the esxi string and lists
those objects as options under the search box.

c. In the search list, click the [Link] host.

The content pane shows the data for the [Link] object. The name sa-
[Link] also appears at the top of the navigation pane.
In the header, Environment is selected.

2. Search for the virtual machine called app-01.

a. From the header, enter app-01 in the search box.

The user interface searches for object names that contain the app-01 string.

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b. Click app-01.

The content pane shows the summary page for the app-01 object.

Q1. Which operating system is running on app-01 VM?


A1. CentOS 7 runs on app-01.

Q2. Does the app-01 VM have any active alerts?


A2. No.

Q3. What values are provided for Time Remaining and Capacity Remaining?
A3. Time remaining is greater than 1 year and capacity remaining is 43%. The values might vary, depending on your system.

Q4. What values are provided for CPU Usage and Free Memory in the Utilization
pane?
A4. CPU Usage is 165.4 MHZ, and Free Memory is 350.01 MB.

Task 6: Create Tags and Tag Values


You create tags and tag values, and you assign a number of objects to each tag value.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

3. Select Administration in the header to go to the Administration page.

34
4. In the navigation pane, click Inventory.

5. In the content pane, click the Manage Tags icon.

The Manage Object Tags dialog box appears.

6. Create a tag named Training Lab VMs.

a. In the left panel, click the Add New Tag icon.

b. In the New Tag text box, enter Training Lab VMs.

c. Click Update.

d. Verify that your tag appears in the tag list.

7. Create a tag value named Web Server VMs.

a. In the Tag panel on the left, click Training Lab VMs.

b. In the Tag Value panel on the right, click the Add New Tag Value icon.

c. In the New Tag Value text box, enter Web Server VMs.

35
d. Click Update.

e. Verify that the tag value appears in the Tag Value list.

f. Click OK to save the tag and tag value.

8. On the left side of the Inventory page, expand the Training Lab VMs tag to see the new
tag value.

36
Task 7: Add VMs to Your Tag Value
You add related virtual machines (VMs) to a tag value.

1. Add the web server VMs to your tag value.

a. In the left pane of the Inventory page, expand the Training Lab VMs tag to see the
Web Server VMs tag value.

b. In the filter box, enter web.

c. Verify that the web server VMs that appear in the list are web-01 and web-02.

d. Tag the web server VMs by dragging them from the right pane of the Inventory page
to the Web Server VMs tag value in the left panel.

Your tag value appears with the number of VMs that you added in parentheses.

37
2. View the Summary page for your tag value.

a. Enter web server in the search text box in the header to search for your tag value.

b. Select the Web Server VMs tag value from the resulting list.

c. Verify that the Summary tab for your tag value appears in the content pane.

Task 8: Create a Three-Tier Application


You create a three-tier application. You then add DB-related objects, web-related objects that
run the UI, and application-related objects to the respective tiers.

1. Click Environment in the header.

The Environment Overview page appears in the content pane.

2. At the top of the content pane, click the Applications tab.

38
3. Add a basic three-tiered application.

a. Click the ADD button.

The Add Application dialog box appears.

b. Select Basic n-tier Web App (Network | Web | App | DB).

c. Click OK.

The Application Management dialog box appears.

4. In the Application text box at the top, change the default name to Three-Tier App.

5. Delete the Network tier.

a. In the Tiers panel, select Network.

b. Click the Delete Tier icon.

6. Add the web server VMs to the Web tier.

a. In the Tiers panel, select the Web tier.

b. In the lower right section of the Application Management window, enter web- in the
text box and press enter.

39
c. Select the web-01 and web-02 web server VMs and drag them to the Tier Objects
panel, directly above the objects list.

d. Verify that the objects count next to the Web tier name displays the correct number
of objects shown in the Tier Objects panel.

7. Add your application server VMs to the App tier.

a. In the Tiers panel, select the App tier.

b. In the lower right section of the Application Management window, enter app- in the
text box and press enter.

c. Select the app-01 and app-02 application server VMs and drag them to the Tier
Objects panel, directly above the objects list.

d. Verify that the objects count next to the Web tier name displays the correct number
of objects shown in the Tier Objects panel.

8. Add your database server VMs to the DB tier.

a. In the Tiers panel, select the DB tier.

b. In the lower right section of the Application Management window, enter db- in the
text box.
c. Select the db-01 and db-02 database server VMs and drag them to the Tier Objects
panel, directly above the objects list.

40
d. Verify that the objects count next to the Web tier name displays the correct number
of objects shown in the Tier Objects panel.

9. Click Save to save your application.

Your application appears on the Applications tab.


10. On the Applications tab, click the Three-Tier App link.

11. In the navigation pane, click Tier and Virtual Machine to expand them.

The three tiers and six VMs associated with your application appear.

The Summary tab appears in the content pane.

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42
Lab 7 Creating Custom Groups

Objective and Tasks


Create custom groups to group related virtual machines:

1. Create a Group Type

2. Create Custom Group TestDevGroup

3. Create Custom Group VMScaleGroup

Task 1: Create a Group Type


You create a group type named Training to categorize a specific group of objects in your
environment.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Create a group type named Training.

a. Click Administration in the header.

b. In the navigation pane, select Configuration > Group Types.

c. In the content pane, click Add.

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d. In the Group type name text box, enter Training.

e. Click OK.
Your new group type appears on the Group Types page.

Task 2: Create Custom Group TestDevGroup


You create a custom group named TestDevGroup for your test and development virtual
machines (VMs).

1. Click Environment in the header.

The Custom Groups tab appears in the content pane.

2. Add a custom group named TestDevGroup.

a. On the Custom Groups tab, click ADD to open the New group dialog box.

The New group dialog box appears.

b. In the Name text box, enter TestDevGroup.

c. In the Description text box, enter A group of objects which are part
of Test and Development environment.
d. From the Group Type list, select the Training group type.

e. From the Policy list, select vSphere Solution's Default Policy (Oct 28, 2019 [Link] AM).

f. Select the Keep group membership up to date check box to enable the dynamic
group membership.

44
3. Define the first membership criteria set.

This criteria set must match any host system that is a descendant of your vSphere cluster.

a. In the Select the Object Type that matches all of the following criteria text box,
enter host.

A list of object types whose names contain the word host appears.

b. Select Host System from the resulting list.

c. From the Select drop-down menu, select Relationship.

The relationship criteria appear.

d. From the second drop-down menu, select Descendant of.

e. From the third drop-down menu, select contains.

f. In the Object name text box, enter SA-Compute-01 and select SA-Compute-01
from the list.

g. From the in navigation tree drop-down menu, select vSphere Hosts and Clusters.

4. Add a second membership criteria set.

This criteria set must match any VM that is a descendant of your vSphere cluster.

a. Click the Add another criteria set link.

b. In the Select the Object Type that matches all of the following criteria drop-down
menu, enter virt.

c. Select vCenter Adapter > Virtual Machine from the resulting list.

d. From the Select drop-down menu, select Relationship.

The relationship criteria appear.

e. From the second drop-down menu, select Descendant of.

f. From the third drop-down menu, select contains.

g. In the Object name text box, enter SA-Compute-01 and select SA-Compute-01
from the list.

h. From the in navigation tree drop-down menu, select vSphere Hosts and Clusters.

45
5. Include your vSphere cluster in this group.

a. Expand Objects to always include.

b. From the Filtered Objects drop-down menu, select vSphere Hosts and Clusters.

The vSphere World tree appears and is minimized.

c. Expand vSphere World.

d. Expand all levels until you see the SA-Compute-01 vSphere cluster.

46
e. Select the SA-Compute-01 check box and click Add.

The vSphere cluster appears in the right panel.

6. Verify that your custom group criteria matches the correct objects.

Your cluster, all the VMs in the cluster, and the hosts in the cluster appear in the Preview
Group pane.

a. In the lower left corner of the dialog box, click Preview.

47
b. Verify that your custom group criteria matches the correct objects.

c. Click Close to close the Preview Group window.

7. Click OK to save your custom group.

Your TestDevGroup custom group appears on the Custom Groups tab.

Task 3: Create Custom Group VMScaleGroup


You create a custom group named VMScaleGroup for the VMs that are used for scalability
testing.

1. Add a custom group named VMScaleGroup.

a. On the Custom Groups tab, click ADD to open the New group dialog box.

b. In the Name text box, enter VMScaleGroup.

c. From the Group Type list, select Training as the group type.

d. From the Policy list, select vSphere Solution's Default Policy (Oct 28, 2019 [Link]
AM).

e. Select the Keep group membership up to date check box to enable dynamic group
membership.

2. Define the membership criteria set for the VMScaleGroup.

This criteria set must match any VM whose name contains the word scale.

a. From the Select the Object Type that matches all of the following criteria drop-
down menu, select vCenter Adapter > Virtual Machine.

b. From the Select drop-down menu, select Object name.

The object name criteria menu appears.

c. From the second drop-down menu, select contains.

d. In the Object name text box, enter scale.

All object names that contain the word scale are listed. Do not select any object from
the list.

3. Verify that your custom group criteria matches the correct objects.

a. Click Preview.

b. Verify that the scale-01 and scale-02 VMs appear in the Preview Group window.

c. Click Close to close the Preview Group window.

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4. Click OK to save the custom group.

Your custom group appears on the Custom Groups tab.

5. Click the VMScaleGroup hyperlink to verify that scale-01, scale-02, and Training are listed
under Related Objects of VMScaleGroup.

49
Lab 8 Creating Custom Policies

Objective and Tasks


Create custom policies for the TestDevGroup and VMScaleGroup groups:

1. Create a Policy for Objects in TestDevGroup

2. Create a Policy for Objects in VMScaleGroup

3. Assign Policies to Objects

4. Export a Policy

Task 1: Create a Policy for Objects in TestDevGroup


You create a policy to map objects and applications to service-level agreements.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Administration in the header.

4. In the navigation pane, select Policies.

The Policies page appears in the content pane with vSphere Solution’s Default Policy as
the active policy.

5. Click ADD.

The Add Policy wizard appears.

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6. Configure the general settings for the policy.

Option Action

Name Enter TestDev Policy.

Description Enter Assigned to the custom group named


TestDevGroup.

Inherit From Select Base Settings from the drop-down menu.

7. Click CREATE POLICY.

8. Configure the capacity settings.

a. Click the Capacity section.

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b. In the Select Object Type text box, enter Cluster Compute Resource.

c. From the drop-down menu, select Cluster Compute Resource.

9. Change the Time Remaining element and Workload element settings for the virtual
machines (VMs) in the TestDev policy.

a. Enable editing of the Time Remaining element by clicking the lock icon.

Clicking the Lock icon enables the overriding of default settings.

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b. Slide the Red marker to the value of 60 (unit is days).

c. Click the Lock icon beside Workload to enable the overriding of default settings.

d. Slide the red marker to the value of 96.

10. Click SAVE to save your policy.

11. Change the Guest File System usage metric for the VMs in the TestDev policy.

a. Click Metrics and Properties to view the policy attributes.

The Attributes pane opens.

b. In the Select Object Type dialog box, enter Virtual Machine.

All the metrics and properties for the VM object type are returned.

c. Select Metrics > Guest File System > Utilization %.

i. Change the value from Enable Inherited to Disabled.

12. Click SAVE to save your policy.

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13. Apply the policy to the TestDevGroup group.

a. Click the Groups and Objects section.

b. In the center pane, select the TestDevGroup check box.

14. Click SAVE to save your policy.

a. Click the X on the right side under the question mark to close the policy edit menu.

15. Click the TestDev Policy policy.

Review the customized parameters under Groups and Objects and Capacity respectively.

Task 2: Create a Policy for the Objects in VMScaleGroup


You create a policy to map objects and applications to service-level agreements.

1. Click the Policies menu tree and click the ADD.

2. On the Getting Started page, configure the general settings for the policy.

Option Action

Name Enter VMScale Policy.

Description Enter Assigned to the custom group named


VMScaleGroup.

Start with Select Base Settings policy from the drop-down menu.

3. Click CREATE POLICY.

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4. Configure the newly created policy settings.

a. Click the Capacity section.

b. From the Select Object Type drop-down menu, select vCenter Adapter > Virtual
Machine.
The vCenter Adapter - Virtual Machine pane appears in the center pane.

c. Enable editing the Workload element by clicking the lock icon.

d. Slide the orange marker to the value 85.

e. Click Save.

The policy change is applied to your policy.

5. Apply the policy to the VMScaleGroup group.

a. Click the Groups and Objects section.

b. In the center pane, select the VMScaleGroup check box.

6. Click Save to save your policy.

a. Click the X icon on the right side under the question mark to close the policy edit
menu.

Task 3: Assign Policies to Objects


You view the active policies and assign more than one policy to some objects.

1. Click the Policies.

Q1. Based on the policies that you created, which policy has a higher priority?
(Policies with lower numbers have a higher priority than policies with higher
numbers.)
A1. TestDev Policy.

Q2. Which policy has a lower priority than the ones that you created?
A2. VMScale Policy.

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2. Display your vSphere cluster in the center pane.

a. Click the Search icon in the header and enter compute in the text box.

b. Select the SA-Compute-01 vSphere cluster from the resulting list.

The Summary tab for the vSphere cluster appears in the center pane.

3. Verify that TestDev Policy appears in the upper-right corner.

4. Display one of your scale server VMs in the center pane.

a. Click the Search icon in the header and enter scale in the text box.

b. Select scale-02 from the resulting list.

The Summary tab for your scale server VM appears in the center pane.

The policy for the scale VM is TestDev Policy and not VMScale Policy.

Q3. Why is the policy for the scale VM TestDev Policy and not VMScale Policy?
A3. TestDev Policy is assigned to TestDevGroup. TestDev Policy has a higher priority than VMScale Policy. As a result, the effective policy of the scale-02 VM is the higher priority policy, which is TestDev Policy. The policy is TestDev Policy because the scale-02 VM belongs to both TestDevGroup and VMScaleGroup.

5. Assign a higher priority to VMScale Policy.

a. Go to the Administration page and select Policies in the navigation pane.

b. Click the ellipsis icon beside the ADD button and select Reorder Policies.

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c. Select and drag VMScale Policy to be positioned above the TestDev Policy.

6. Display the scale-02 VM in the center pane.

a. Click the Search icon in the header and enter scale in the text box.

b. Select scale-02 from the resulting list.

7. Verify that VMScale Policy appears in the upper-right corner.

Task 4: Export a Policy


You export VMScale Policy to the student desktop.

1. Select Administration > Policies.

2. Select TestDev Policy from the policies list.

3. Click the ellipsis icon beside the ADD button and select Export.

4. Save the file to the Downloads folder on your student machine.

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5. Export VMScale Policy.

a. Select VMScale Policy from the list.

b. Click the ellipsis icon beside the ADD button and select Export.

c. Save the file to the Downloads folder on your student machine.

6. Verify that the files that you generated are available in the Downloads folder.

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Lab 9 Investigating Missing Metrics

Objective and Tasks


Investigate why metrics are not collected for some VMs in your environment:

1. View Metrics for Virtual Machines

2. Examine the Policy for the VM with Missing Metric Information

3. Fix the Policy Configuration

4. Verify That All Metrics Are Collected

Task 1: View Metrics for Virtual Machines


You run a report to view the metrics that are collected for virtual machines (VMs) and then
determine whether any metrics are not being collected.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Generate the Capacity Report for VMs.

a. Click Dashboards in the header.

b. In the navigation pane, click Reports.

The Reports page opens on the Report Templates tab.

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c. Click the vertical ellipsis icon next to Capacity Report - Virtual Machines.

d. Click Run.

The Select an Object window opens.

e. From the Select an Object drop-down menu, select vSphere Hosts and Clusters.

f. Expand vSphere World and select SA-Compute-01 under SA-Datacenter.

g. Click OK.

A report is generated.

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4. View the most recent Capacity Report - Virtual Machines.

a. Click the Generated reports link for the report template.

b. Click the Download as PDF icon.

c. Save the generated PDF to the Downloads folder.

d. Open and view the downloaded PDF file.

5. Verify that the VMs show a value for the metric Guest File System|Utilization (%).

The Guest File System|Utilization (%) metric values can be found in the eighth column
(Utilization %) of the generated Capacity Report - Virtual Machines.

a. Record the name of a VM that does not present a value for the Guest File
System|Utilization (%) metric. _ _ _ _ _ _ _ _ _ _

The name of the VM might vary: app-01, app-02, web-01, web-02, db-01, db-02, and
so on.

Q1. Do all VMs present a value for the Guest File System|Utilization (%) metric?
A1. No, not all VMs present a value for the Guest File System|Utilization (%) metric.

b. Record the name of a VM that has a value for the Guest File System|Utilization (%)
metric. _ _ _ _ _ _ _ _ _ _

6. Close the PDF tab in the browser and return to the home tab of the vRealize Operations
product UI.

Task 2: Examine the Policy for the VM with Missing Metric


Information
To determine why the Guest File System|Utilization (%) metric is not being collected for a VM
in your environment, you examine the policy associated with the VM object.

1. Search for the VM that is missing the value for the metric Guest File System|Utilization (%).

This VM is the one that you recorded in the previous task after viewing the Capacity
Report - Virtual Machines.

a. In the header, click the magnifying glass icon to access the search box.

b. In the search box, enter the name of the VM.

c. Click the VM object.

2. Verify the policy associated with the VM object.

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3. In the top right, click the associated policy, which is the TESTDEV POLICY, and select
View Policy.

The TestDev Policy seems to be the cause of the missing Guest File System|Utilization (%)
metric.

The Policy menu appears.

4. Select Administration > Policies.

5. Select TestDev Policy from the policies list.

6. Verify the state of the Guest File System|Utilization (%) metric for the VMs in the TestDev
policy.

a. Click Metrics and Properties to view the policy attributes.

The Attributes pane opens.

b. For Select for an Object Type, enter virtual machine.

All the metrics and properties for the virtual machine object type are shown.

c. Select Metrics > Guest File System > Utilization %.

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d. Observe that the Guest File System|Utilization (%) metric is disabled for virtual
machines.

Because the metric is disabled in the policy, the metric is not collected for objects
associated with this policy.

7. Keep the TestDev Policy window open for the next task.

Task 3: Fix the Policy Configuration


You update the VM policy so that the Guest File System|Utilization (%) metric is collected for
the affected virtual machines.

1. In the TestDev Policy window, click EDIT POLICY.

2. Change the Guest File System|Utilization (%) metric for the VMs in the monitoring policy.

a. Click Metrics and Properties to view the policy attributes.

The Attributes pane opens.

b. For Select for an Object Type, enter virtual machine.

All the metrics and properties for the virtual machine object type are shown.

c. Select Metrics > Guest File System.

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d. From State drop-down menu for Utilization (%), select Enabled.

3. Click SAVE to set the policy to collect the Guest File System|Utilization (%) metric.
4. Wait for 5 minutes before continuing to the next task.

It takes approximately 5 to 10 minutes for the policy changes to take effect.

Task 4: Verify That All Metrics Are Collected


You rerun the report to verify that all the expected metrics are collected for the VMs in your
environment.

1. Generate the Capacity Report - Virtual Machines.

a. Click Dashboards in the header.

b. In the navigation pane, click Reports.

The Reports page opens on the Report Templates tab.

c. Click the vertical ellipsis icon next to Capacity Report - Virtual Machines.

d. Click RUN.

The Select an Object window opens.


e. From the Select an Object drop-down menu, select vSphere Hosts and Clusters.

f. Expand vSphere World and select SA-Compute-01.

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g. Click OK.

A report is generated.

2. View the Capacity Report - Virtual Machines.

a. Click the Generated reports link.

b. Click the Download as PDF icon.

c. Save the generated PDF to the Downloads folder on your machine.

d. Open the downloaded PDF file.

3. Verify that the Guest File System|Utilization (%) metric is collected for all VMs.

4. If the Guest File System|Utilization (%) metric value still appears blank, wait for 5 minutes
and generate the Capacity Report - Virtual Machines again.

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68
Lab 10 Managing vRealize
Operations Certificates

Objective and Tasks


Generate certificates in the format that vRealize Operations requires and update the master
node:

1. Generate a Certificate Signing Request

2. Generate a Signed SSL Certificate

3. Download the CA Certificate

4. Create a PEM File for vRealize Operations

5. Verify That the Custom Certificates Are Valid

6. Add a Custom Certificate to vRealize Operations

Task 1: Generate a Certificate Signing Request


You use vRealize Suite Lifecycle Manager to generate a certificate signing request (CSR) for
the vRealize Operations cluster in your lab.

1. Log in to the vRealize Suite Lifecycle Manager UI.

a. Open a new tab in your Chrome browser.

b. On the favorites bar, select vRealize Suite > vRealize Suite Lifecycle Manager.

c. If the Your connection is not private message appears, select


Advanced > Proceed to [Link] (unsafe).

You must wait about 60 seconds for the login script to complete.

d. Enter admin@local in the User name text box.

e. Enter the default password VMware1! in the Password text box.

f. Click LOGIN.

The My Services page appears.

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2. In the My Services Page, click Locker.

3. Click GENERATE CSR.

4. Enter the required details to generate a CSR for the vrops node named sa-vrops-
[Link].

Option Action

Certificate Name Enter vrops.

Common Name Enter vrops.

Organization Enter VMware.

Organizational Unit Enter Education.

Country Code Enter US.

State (ST) Enter California

Key Length Leave the default value of 2048.

Server Domain/FQDN Enter [Link].

IP Address Enter [Link].

5. Click GENERATE.

A PEM file is generated.

6. Save the file as CSR_vrops.pem.

a. Save the file as CSR_vrops.pem in C:\Materials\Certs location.

b. From the Save as type drop-down menu select PEM File (*.pem).

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7. Open the CSR_vrops.pem file in Notepad++.

a. Right-click the CSR_vrops.pem file in C:\Materials\Certs and select


Edit with Notepad++.

8. Verify that the CSR_vrops.pem file contains a certificate request and a private key.

A CSR file always contains the request and an associated private key when the file is
generated through vRealize Suite Lifecycle Manager.

9. Close the CSR_vrops.pem file.

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10. Create a new text file called [Link] and copy the private key contents from
CSR_vrops.pem into the new file.
a. Create a new text file in C:\Materials\Certs.

b. Rename the New Text Document to [Link].

c. If you see the message If you change a file name


extension, the file might become unusable. Are you sure
you want to change it? click Yes.

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d. Right-click [Link] in C:\Materials\Certs and select Edit with Notepad++.

e. Right-click [Link] and select Edit with Notepad++.

f. Copy the text starting with -----BEGIN PRIVATE KEY----- and ending with -
----END PRIVATE KEY-----.

IMPORTANT

You must ensure that no white space appears at the beginning or end of the text and that
all the hyphens are included. If you do not copy the text correctly, the result is a corrupted
certificate.

g. Paste the copied text to C:\Materials\Certs\[Link].

11. Verify that the CSR_vrops.pem and [Link] files are available in the
C:\Materials\Certs folder.

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Task 2: Generate a Signed SSL Certificate
You obtain a signed SSL certificate by submitting the CSR to a Windows-based certificate
authority (CA).

1. Log in to the Microsoft CA.

a. Open Chrome and select Infrastructure > Certificate Services in the favorites bar.

b. If the Your connection is not private message appears, select


Advanced > Proceed to [Link] (unsafe).

c. Log in to [Link]

• User name: vclass\administrator

• Password: VMware1!

d. Click Sign in.

2. Submit the CSR.

a. Under Select a task, click Request a certificate.

b. On the Request a Certificate page, click advanced certificate request.

c. Edit the C:\Materials\Certs\CSR_vrops.pem file in Notepad++ and copy


the text starting with -----BEGIN CERTIFICATE REQUEST----- and ending
with -----END CERTIFICATE REQUEST-----.

Ensure that no white space appears at the beginning or end of the text and that all
the hyphens are included.

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d. Paste the clipboard contents in the Saved Request text box.

e. Select vROPS-Template from the Certificate Template drop-down menu.

f. Click Submit and, if prompted to confirm web access, click Yes.

If the Confirm web access window does not appear in Chrome, you can continue to
the next step.

3. Download the certificate in Base 64 encoded format.

a. On the Certificate Issued page, select Base 64 encoded.

b. Click Download certificate.

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c. Save the file as [Link] in the C:\Materials\Certs directory.

The downloaded file is a response to the CSR generated for the vRealize Operations
cluster.

d. Click Home in the top right of the Microsoft Active Directory Certificate Services
window.

Task 3: Download the CA Certificate


You download the root certificate directly from the Microsoft CA to complete the certificate
chain for creating the vRealize Operations custom certificate.

1. On the Welcome page, click Download a CA certificate, certificate chain, or CRL.

2. Click Yes when prompted to confirm web access.

If the Confirm web access window does not appear in Chrome, you can continue to the
next step.

3. Click Base 64.

4. On the Download a CA Certificate, Certificate Chain page, or CRL, click Download CA


certificate.

5. Save the file as [Link] in C:\Materials\Certs.

6. In the Chrome browser, close the Microsoft Active Directory Certificate Services tab.

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Task 4: Create a PEM File for vRealize Operations
You use the certificate file and CA certificate file downloaded from the Microsoft CA to create
a PEM file.

1. Right-click the [Link] file in C:\Materials\Certs\ and select Edit with


Notepad++.

This file contains the certificate file created by the Microsoft CA in response to the CSR.

2. Right-click the [Link] file in C:\Materials\Certs and select Edit with


Notepad++.

This file contains the private key generated as part of the CSR.

3. Paste the private key into the [Link] file.

The PEM file that is uploaded to vRealize Operations must also include the private key
that is used in the CSR.

a. Copy the private key in the [Link] file.

b. Paste the private key into the [Link] file under the certificate issued by the CA.

4. To complete the certificate chain (pem file), paste the private key, root CA certificate in
addition to the certificate issued by the CA.

a. Create a new text document called [Link] in C:\Materials\Certs.

b. If the If you change a file name extension, the file might


become unusable. Are you sure you want to change it?
message appears, click Yes.

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c. Right-click [Link] in C:\Materials\Certs and select Edit with Notepad++.

d. Right-click [Link] in C:\Materials\Certs and select Edit with Notepad++.

e. Copy the entire contents text starting with -----BEGIN CERTIFICATE-----


and ending with -----END CERTIFICATE-----.

Ensure that no white space appears at the beginning or end of the text and that all
the hyphens are included.

f. Paste the clipboard contents into the [Link] file.

g. Repeat the steps e to g for C:\Materials\Certs\[Link].

h. Repeat the steps e to g for C:\Materials\Certs\[Link].

i. Verify that the [Link] file contents appear as shown.

5. Save the file in C:\Materials\Certs as [Link]

a. When saving the file, select All Files from the Save as type drop-down menu.

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Task 5: Verify That the Custom Certificates Are Valid
You use vRealize Suite Lifecycle Manager to verify that the custom certificates are correctly
configured and can be used to replace the self-signed certificates in your lab.

1. Open a new tab in the Chrome browser.

2. From the favorites bar, select vRealize Suite > vRealize Suite Lifecycle Manager.

3. If the Your connection is not private message appears, select Advanced >
Proceed to [Link] (unsafe).

You must wait for about 60 seconds for the login script to complete.

4. Log in to the vRealize Suite Lifecycle Manager UI.

• User name: admin@local

• Password: VMware1!

5. Click LOGIN.

The vRealize Suite Lifecycle Manager Getting Started page appears.

6. In the My Services Page, click Locker.

7. Click IMPORT.

8. Import the PEM file that you created.

a. Enter vrops in the Certificate Name text box.

b. Leave the Pass Phrase field.

c. Click BROWSE FILE.

d. Navigate to C:\Materials\Certs\[Link] and click Open.

The Enter Private Key and Enter Certificate Chain text boxes are populated
automatically.

9. Enter vrops in the Certificate Name text box.

10. Click IMPORT.

The certificate is imported and listed on the Certificate Management page in vRealize
Suite Lifecycle Manager.

11. In the Name column, click vrops.

The Certificate Details page appears.

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12. Verify that the certificate details are correct.

a. For Validity Period, verify that the certificate is valid for 2 years.

b. Under Certificate Information, verify that the Subject Alternative Names values are
correct.
• IP - [Link]

• DNS - [Link]

The imported certificate should include the correct host names and IP addresses in
the Subject Alternative Names field.

c. Verify that the Key Length value is 2048.

d. If any of the information is incorrect, repeat the steps from Task 1 to create the
certificate.

The certificates cannot be used to replace the self-signed certificates if the Subject
Alternative Names are not correct.

13. Click CLOSE.

Task 6: Add a Custom Certificate to vRealize Operations


You replace the vRealize Operations default self-signed certificate with the custom certificate
that you generated in the previous task.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Admin UI on
the bookmarks toolbar.

2. If the Your connection is not private message appears, click Advanced >
Proceed to [Link] (unsafe).

3. Log in to the vRealize Operations Admin UI.

• User name: admin

• Password: VMware1!

a. Click Log in.

The vRealize Operations administration UI page opens.

4. In the vRealize Operations administration UI header, click the SSL Certificate icon.

The SSL Certificate window appears.

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5. Install the [Link] custom certificate.

a. Click INSTALL NEW CERTIFICATE.

The Install New Certificate wizard opens.

b. Click BROWSE.

c. Select C:\Materials\Certs\[Link].
d. Click Open.

e. The Certificate Information provides the certificate details.

If the green check mark appears with the message The Selected
certificate is ready to install, the certificate can be installed.
f. Click INSTALL.

6. If the security warning message Your connection is not private appears,


select Advanced > Proceed to [Link] (unsafe).

This warning appears because of the vrops certificate replacement.

7. In the vRealize Operations administration UI header, click the SSL Certificate icon.

The SSL Certificate window opens.

8. Verify that the self-signed certificate is replaced with the custom certificate.

9. Click CANCEL.

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Lab 11 Assessing and Optimizing
Capacity

Objective and Tasks


Assess the capacity of your data center and rightsize the data center virtual machines:

1. Assess the Overall Capacity of Your Data Center

2. View the Capacity Reclaim Options in Your Data Center

3. Rightsize the Data Center Virtual Machines

Task 1: Assess the Overall Capacity of Your Data Center


You view the resource utilization trends in your data center.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

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3. In the Optimize Capacity pane, click Assess Capacity.

4. Click SA-Datacenter.

5. Review the Time Remaining and Optimization Recommendations widgets.

Q1. Are any clusters at the critical level?


A1. No cluster is at the critical level.

Q2. What cost savings are provided?


A2. The savings are $13 per month. This value might be different in your lab.

6. Review the Cluster Utilization dashboard.

By default, the most constrained resource is selected in the Sort By drop-down menu.

NOTE

The Cluster Utilization widget includes a chart to view trends for CPU, memory, and disk
space.

Q3. Which cluster is most constrained?


A3. None of the clusters are shown as most constrained.

Q4. Which resource is most constrained?


A4. None of the resources are shown as most constrained.

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7. View the Cluster Utilization information for memory.

IMPORTANT

You use the Cluster Utilization dashboard to monitor historical cluster demand. If the
situation is critical, you can use Workload Balance to move the VMs out of the clusters
and avoid potential performance issues. If all the clusters in an environment show the
same pattern, you might be required to add new capacity to address an increase in
demand.

a. From the Sort By drop-down menu select Memory (Demand).

b. Point to a spot on the chart to view specific utilization details (also called a tool tip).

The tool tip presents the metric values in a pop-up box.

c. Click the second vertical dotted line to view the current utilization.

d. From the Show History For drop-down menu, select 1 week.

By default, the history is shown for 3 months.


e. From the Show Forecast For drop-down menu, select 1 Months.

By default, a three-month future forecast is shown.

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8. For the resource that is most constrained, view the recommendations that appear under
the resource utilization chart.

The message This cluster has sufficient capacity. There are no


actions to take at this time might appear.

Task 2: View the Capacity Reclaim Options in Your Data Center


You view the CPU, memory, and disk space that you reclaim from overprovisioned virtual
machines in your environment.

1. Click Home in the header.

2. In the Optimize Capacity pane, click Reclaim.

The Reclaim page appears.

3. Click SA-Datacenter.

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4. Find information on the SA-Datacenter page.

Q1. How much is the potential cost savings from reclaimable resources?
A1. The cost savings are $13 per month. This value might be different in your lab.

Q2. How many VMs have reclaimable resources?


A2. Zero VMs. This value might be different in your lab.

Q3. Which resource (CPU, memory, or disk space) has the reclaimable capacity,
and how much capacity can be reclaimed Under the Total Reclaimable Capacity
widget?
A3. None. This value might be different in your lab.

IMPORTANT

When a capacity constraint occurs, you can address the situation by performing a
Workload Optimization operation to move the workloads (VMs) from the cluster with a
high utilization to a cluster with a low utilization. Or you can go to the Reclaim page to
determine whether any reclaimable opportunities exist.

If these options are not helpful for the situation, you can add capacity to the cluster.

Task 3: Rightsize the Data Center Virtual Machines


You identify oversized or undersized VMs and reclaim resources from an oversized VM.

Using the rightsizing feature, you can change the CPU size and memory values for oversized
and undersized VMs to achieve an optimum system performance.

1. Click Home in the header.

2. Under Optimize Performance in the navigation pane, click Rightsizing.

The Rightsizing dashboard appears.

3. Click SA-Datacenter.

Q1. How many oversized and undersized VMs do you have?


A1. Four oversized and zero undersized VMs. These number might be different in your lab.

4. On the Oversized VMs tab at the bottom of the page, expand the cluster.

5. Review the information about the oversized VM.

Q2. What resource is overallocated? How much of this resource is allocated to


the VM?
A2. Memory is overallocated, and 2 GB of memory is allocated to the VM.

Q3. What is the recommended resource reduction size?


A3. The recommended resource reduction size is as follows: 2 CPUs and 2 GB of memory.

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Lab 12 Creating What-If Scenarios

Objective and Tasks


Define scenarios to calculate whether your workload can fit in a targeted data center:

1. Add a Virtual Machine Workload to a Data Center

2. Add a Host to a Data Center

3. Evaluate the Cost of Migrating a Virtual Machine to a Public Cloud

Task 1: Add a Virtual Machine Workload to a Data Center


You create a what-if scenario that adds the virtual machine workload to a data center in your
lab environment.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Home in the header to open the Quick Start page.

4. Select Optimize Capacity > What-If Analysis.

The What-If Analysis dashboard appears. It outlines several what-if scenarios.

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5. In the Workload Planning: Traditional pane on the Overview tab, click ADD VMS.

6. On the Add VMs to the Workload Planning: Traditional page, configure the virtual
machine workload.

a. In the Scenario Name text box, enter Add VMs.

b. For Location, select SA-Datacenter (vRops Cloud) from the Select datacenter drop-
down menu.

c. From the Any cluster drop-down menu, select SA-Compute-01.

d. For Application Profile, click Import from existing VM.

e. Click Select VMs.

The Select VMs dialog box appears.

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f. Add the app-01 and app-02 virtual machines to the SELECTED column by double-
clicking the VM names in the left column.

The two virtual machines app-01 and app-02 should appear in the right column.

g. Click OK.

h. For DATE, retain the default scenario start and end dates.

NOTE

The vRealize Operations capacity analytics engine can make projections to a


maximum of one year from the current date.

7. Click RUN SCENARIO.

8. Review the Results: Add VMs page.

Q1. Does the workload (VMs) fit in the SA-Compute-01 cluster?


A1. Yes.

Q2. How much does it cost to run the workload in the SA-Compute-01 cluster?
A2. It costs US$47/month. The cost might be different for your lab.

9. View the Public Cloud pane and determine how much it might cost to run the workload in
a hybrid cloud and in the public cloud.

a. View the VMware Cloud on AWS cost under HYBRID CLOUD.

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b. To find out more about the total cost per month, click the LEARN MORE link under
VMC on AWS.

Cost details appear after clicking learn more link.

c. To view the available plans, click CHANGE PLAN.

The Select a plan dialog box appears.

d. Click CANCEL.

e. Click EDIT DISCOUNT.

The Edit discount dialog box appears.

You can specify the discount percentage, if applicable.

f. Click CANCEL.

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g. Click EDIT CONFIGURATION.

The Edit configuration dialog box appears.

If your application requires CPU or memory reservations, or specific fault tolerance


and RAID levels, you can specify these settings here.
h. From the RAID Level drop-down menu, select RAID-5.

i. Click OK.

j. At the top right, click X to close the VMware Cloud on AWS Assessment window.

10. At the top right, click SAVE to save the Add VMs scenario.

The message Scenario was successfully saved appears.

11. Click x to close the Add VMs scenario.

12. Verify that the Add VMs scenario appears in the list of saved scenarios.

a. On the What-If Analysis page, select Saved Scenarios to view the scenario that you
created.

Task 2: Add a Host to a Data Center


You create a what-if scenario that assesses the impact of adding an additional ESXi host to the
data center capacity.

1. Click Home in the header to open the Quick Start page.

2. Select Optimize Capacity > What-If Analysis.


3. In the Infrastructure Planning: Traditional pane, click ADD HOSTS.

The Add Hosts page appears.

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4. Configure the ESXi host workload.

a. In the Scenario Name text box, enter Add an ESXi Host.

b. For Location, select SA-Datacenter (vRops Cloud) from the Select datacenter drop-
down menu.

c. From the Any cluster drop-down menu, select SA-Compute-01.

d. In the Server details pane, click SELECT SERVER.

The Select Server Type dialog box appears.

e. In the Select From drop-down menu, select Server Types Already in Cluster.

f. Click OK.

5. In the DATE pane, retain the Start date and enter the End date as 1 year into the future.

6. Click RUN SCENARIO.

7. Review the Results: Add Hosts page.

Q1. What effect might the addition of a new ESXi host have on the time
remaining?
A1. Time remaining is greater than one year.

a. From the Scenario Results, record the CPU capacity.

• Available Capacity _ _ _ _ _ _ _ _ _ _

• With Added Capacity _ _ _ _ _ _ _ _ _ _

b. From Scenario Results, record the memory capacity.

• Available Capacity _ _ _ _ _ _ _ _ _ _

• With Added Capacity _ _ _ _ _ _ _ _ _ _

8. At the bottom of the pane, view the graphs to determine the number of days remaining
until the resource is empty.

9. In the upper-right corner of the page, click SAVE to save the Add an ESXi Host scenario.

10. Click x to close the scenario.

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Task 3: Evaluate the Cost of Migrating a Virtual Machine to a Public
Cloud
You create a what-if scenario to evaluate the cost of migrating a virtual machine to the public
cloud.

1. Click Home in the header to open the Quick Start page.

2. Select Optimize Capacity > What-If Analysis.

3. Click PLAN MIGRATION in the Migration Planning: Public Cloud pane.

The Migration Planning: Public Cloud page appears.

4. Configure the migration scenario.

a. In the Scenario Name text box, enter Migrate to Microsoft Azure.

b. In the Select Clouds pane, select asia-pacific-southeast-Singapore from the Microsoft


Azure Region drop-down menu.

c. In the Application Profile pane, click Import from existing VM.

d. Click Select VMs.

The Select VMs dialog box appears.

e. Double-click db-01 to select the virtual machine and verify that it appears in the right
column.

f. Click OK.

5. Click RUN SCENARIO.

6. Review the Results for the Migration Planning page.

Q1. What is the total monthly cost of running this workload on Microsoft Azure?
A1. The cost is $36. This value might be different in the lab.

7. In the top-right corner of the page, click SAVE to save the Migrate to Microsoft Azure
scenario.

The message Scenario was successfully saved appears.

8. Click x to close the scenario.

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Lab 13 Optimizing Performance

Objective and Tasks


Optimize workloads based on operational and business intents:

1. View the Workload Optimization Page

2. Use the Workload Optimization Feature

3. Modify the Operational Intent

4. Modify the Business Intent

5. View the Optimization History

Task 1: View the Workload Optimization Page


You access the Workload Optimization page to review cluster utilization information.

Using workload optimization features, you can migrate compute and storage resources
dynamically across clusters within a data center or custom data center to fulfill the business
and operational intents.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Home in the header.

4. In the Optimize Performance pane, click Workload Optimization.

The Workload Optimization dashboard appears.

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5. Click the SA-Datacenter tile.

6. Review the information provided on the Workload Optimization page.

Q1. What is the optimization status of SA-Datacenter?


A1. Not Optimized.

Q2. Which cluster is most heavily used?


A2. SA-Compute-01.

Q3. Which action can help to optimize the performance of SA-Datacenter?


A3. Balance the workloads across the clusters by clicking Optimize Now.

Task 2: Use the Workload Optimization Feature


You use the workload optimization feature to compare before and after cluster utilization
information.

1. From the Workload Optimization page, review the CPU and memory workload
percentages for SA-Compute-01 and SA-Compute-02 clusters.

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2. Click OPTIMIZE NOW.

The Optimize Placement page appears.

3. Review the cluster utilization information on the 1. Before and after pane.

Q1. What is the operational intent set to?


A1. The operational intent is set to balance.

4. Click Next.

5. Review the planned workload placements on the 2. Review moves pane.

Q2. What is the reason for the migration?


A2. The migration reduces the current stress on the memory demand.

6. Click Cancel to exit the optimization operation.

You perform the optimization operation (OPTIMIZE NOW) after configuring the
operational and business intent.

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Task 3: Modify the Operational Intent
You modify the operational intent settings to achieve a balanced workload utilization.

1. Click EDIT in the Operational Intent pane.

2. Unlock the Workload Optimization pane.

If the pane is already unlocked, move to the next step.

3. In the Workload Optimization panel, verify that Balance is selected.

4. Click SAVE.

Q1. Why are the workloads not optimized?


A1. The workloads are not optimized because the SA-Compute-01 memory workload percentage is above the 80 percent threshold. The SA-Compute-01 memory workload percentage appears yellow (non-green), indicating it is not optimized.

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Task 4: Use the Optimization Potential Feature
You determine the total optimization potential of your data center.

1. From the Workload Optimization page, select the Optimization Potential tab.

2. Click CALCULATE OPTIMIZATION POTENTIAL.

3. Review the cluster utilization information on the 1. Before and after pane.

Q1. Which cluster has the highest utilization percentage?


A1. SA-Compute-01 has the highest utilization percentage.

Q2. Which virtual machines will be moved according to the Move Plan?
A2. The VMs sb-01 and db-02 will be moved.

4. Click DOWNLOAD REPORT.

a. Save the report as a CSV file in the Downloads folder.


5. Double-click the downloaded CSV file to open it with Open Office.

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6. Select the Comma check box for the Separated by setting and click OK.

7. Review the information in the CSV report.

Task 5: Modify the Business Intent


You modify the business intent settings so that virtual machines are placed according to
business needs.

To create the business intent for the clusters, tags are applied at the cluster and virtual
machine level. The cluster license enforcement category and tags are already created and
configured in vCenter Server [Link].

Tag category Tag name Cluster Virtual machine

License Enforcement Linux, SA-Compute-01 app-01, app-02, web-01, web-


Windows 02, web-03, web-04, scale-01,
scale-02, win-01

License Enforcement Oracle SA-Compute-02 db-01 and db-02

1. In the Chrome browser, select vSphere Clients > vSphere Client (SA-VCSA-01) on the
bookmarks toolbar.

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2. Log in to the vSphere Client UI.

• User name: administrator@[Link]

• Password: VMware1!

3. Under Hosts and Clusters, select SA-Compute-01 and click the Summary tab in the right
pane.

a. Under Tags, verify that Windows and Linux are listed as assigned tags and that
License Enforcement appears in the Category column for each tag.

4. Under Hosts and Clusters, select SA-Compute-02 and click the Summary tab.

a. Under Tags, verify that Oracle is listed as an assigned tag with License Enforcement
as its category.

5. Under Hosts and Clusters, select db-01 and click the Summary tab.

a. Under Tags, verify that Oracle is listed as an assigned tag with License Enforcement
as its category.

6. Under Hosts and Clusters, select db-02 and click the Summary tab.

a. Under Tags, verify that Oracle is listed as an assigned tag with License Enforcement
as its category.

7. Under Hosts and Clusters, select web-01, web-02, Server2016VM-01, and


Server2016VM-02 in turn and verify that Windows is the assigned tag and License
Enforcement is the category for each VM.

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8. Under Hosts and Clusters, select app-01 and click the Summary tab.

a. Under Tags, click Assign.

The Assign Tag dialog box appears.

b. Select Linux.
c. Click Assign.

9. Assign the Linux tag to the app-02 virtual machine.

10. Under Hosts and Clusters, select scale-01 and click the Summary tab.

a. Under Tags, click Assign.

The Assign Tag dialog box appears.

b. Select Oracle.

c. Click Assign.

11. Assign the Oracle tag to the scale-02 virtual machine.

12. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

13. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

14. In the Optimize Performance pane, click Workload Optimization.

15. Click the SA-Datacenter tile.

16. On the Workload Optimization page, click EDIT in the Business Intent pane.

The Edit Business Intent dialog box appears.


17. To configure VM placement based on tags, select Clusters.

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18. Select virtual machines based on their assigned tags.

a. From the categories listed at the bottom of the dialog box, expand Operating
System.

b. Select License Enforcement from the Tag Category drop-down menu.


c. Select Windows from the Tag Name drop-down menu.

d. Click INCLUDE TAG.

e. Select Linux from the Tag Name drop-down menu.

When adding second Tag name the license category license enforcement is selected.

f. Click INCLUDE TAG.

g. Select Oracle from the Tag Name drop-down menu.

h. Click INCLUDE TAG.

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i. Verify that all three tag types are added.

j. Click SAVE.

19. View the Optimization Recommendation pane.

The Optimization Recommendation pane states that workload placement on the cluster is
no longer optimized because it has tag violations.

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20. Click SEE VIOLATIONS.

21. Click OPTIMIZE NOW in the Optimization Recommendation pane to initiate the cluster
optimization placement operation.

22. Review the cluster utilization information on the 1. Before and after pane.

23. Click Next.

24. Review the planned workload placements on the 2. Review moves pane.

a. If your output is not the same as shown in the screenshot, cancel the optimize
placement wizard, wait 5 minutes, and return to step 19 of this task.

Q1. What is the reason for the migration?


A1. Fix tag violation.

25. Click BEGIN ACTION.

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26. Click the Task ID that is generated or select Administration > History > Recent Tasks.

27. Review the Optimize Clusters task details in Recent Tasks page..

a. Select Optimize Container row to view the details of task.

The task can take approximately 2 to 3 minutes to complete.

b. Click the Refresh icon in the header to see updated task progress and monitor the
status of the Optimize Container task until it completes

28. Select Home > Quick Start and click Workload Optimization.

29. Verify that the tag violations do not appear for Oracle, Windows and Linux tagged VMs in
the SA-Datacenter Optimization.

After clicking BEGIN ACTION, you must wait for approximately 5 minutes for the tag
violations to be fixed.

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a. The workload optimization feature moves the Oracle-tagged VMs to the SA-
Compute-02 cluster and Windows-tagged VMs and Linux tagged VMs to the SA-
Compute-01 in vSphere.

b. Verify that tag violations do not appear for Oracle, Windows and Linux tagged VMs.

c. No tag violations appear for Oracle, Windows and Linux tagged VMs in the VM Name
column.

The supervisor cluster VMs such as vCLS (6) vCLS (5) which are placeholder VMs can
be ignored as they are not tagged to any clusters. In this way, business intent is met

d. The workload optimization feature reduces the memory workload for SA-Compute-01
cluster. In this way, the operational intent is also met. In this way, operational intent is
also met

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Task 6: View the Optimization History
You view information about the migrations made to optimize the workload performance.

1. On the Workload Optimization page, click the History tab.

2. Click the double left arrow to minimize the left pane for a better view of the timeline.

3. Click the play icon to watch the migrations that were performed between SA-Compute-01
and SA-Compute-02.

NOTE

Each gray dot in the timeline indicates a migration (vSphere vMotion) of VMs between the
clusters performed as part of vRealize Operations workload optimization.

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4. Click Home in the header.

5. In the Optimize Performance pane, click Optimization History and view the information.

a. View the current average cost per VM in the Potential Cost Savings Opportunity
widget.

b. View the VM Happiness Trend widget.

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c. Point to positions on the lines in the graph to access a tool tip that shows the number
of happy and unhappy VMs.

d. View the DRS and Non DRS Moves widget.

e. Point to positions on the lines in the graph to access a tool tip that shows the number
of DRS and non DRS migrations.

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Lab 14 Troubleshooting Using
Workbench and Predefined
Dashboards

Objective and Tasks


Troubleshoot the virtual environment using alerts and dashboards:

1. Use the Troubleshooting Workbench to Investigate Issues

2. Use the VM Contention Dashboard to Troubleshoot the VM Object Type

3. Use the Cluster Contention Dashboard to Troubleshoot the Cluster Object Type

4. Review Cluster Configuration Information

Task 1: Use the Troubleshooting Workbench to Investigate Issues


You use the troubleshooting workbench to investigate both known and unknown issues for
objects in vRealize Operations.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Home in the header.

4. From the Quick Start page, navigate to the Troubleshoot pane.

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5. Click Workbench.

6. To begin troubleshooting, search for an object in the inventory.

a. In the search box, enter app-01.

b. Click app-01.

7. On the Troubleshooting Workbench page, review the Time Range setting on the
Potential Evidence tab.

Q1. What is the current time range?


A1. The Time Range is set to Last 24 hours.

a. Click the Time Range drop-down menu and select Last 7 days.

You can choose a higher or lower time frame from the default value, depending on
the time period that you want to troubleshoot.

b. Click Go.

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8. Review the Selected Scope setting on the Troubleshooting Workbench page.

Q2. What is the current scope level?


A2. The level is set to 1.

a. Click the minus icon to reduce the scope to 0.

You can increase or reduce the scope.

The selected scope is reduced to level 0. In level 0, only the searched object (app-01
VM) is available.

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b. Click the plus icon to increase the scope to 1.

The selected scope is increased to level 1. In level 1, the searched object (app-01 VM),
its parent, and child objects are available.

9. From the Troubleshooting Workbench page, review potential evidence.

Potential evidence provides the events, property changes, and anomalous metrics that
vRealize Operation gathers from within the scope and time range.

a. Click the Potential Evidence tab, if not already selected.

b. Select the Hide Consequential Evidence check box to make the troubleshooting
more accurate.

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c. Review the Events.

Events show changes in metrics using historical data.

d. Review the Property Changes.

e. Review the Anomalous Metrics.

Anomalous metrics are statistically significant changes that are detected for all
objects in scope during the selected time range.

10. Review active alerts and symptoms.

a. Click the Alerts tab on the Troubleshooting Workbench page.

b. On the tab, select Alerts, if not already selected, and review the active alerts.

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c. Remove the active filter so that you can see older alerts.

d. Review the alerts list to check for evidence of high CPU or disk usage.

e. Click Symptoms to check for active symptoms.


11. On the Troubleshooting Workbench page, click the Metrics tab.

You can directly review the app-01 metrics without navigating to the app-01 object in the
inventory.

12. Click the Events tab to view potential issues.

Q3. Do any events indicate a problem with the VM?


A3. No.

13. Click x to close the Troubleshooting Workbench.

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Task 2: Use the VM Contention Dashboard to Troubleshoot the VM
Object Type
You use the guided workflow in the VM Contention dashboard to help investigate an ongoing
or a suspected issue with VMs.

1. Click Home in the header.

2. From the Quick Start page, navigate to the Troubleshoot pane.

3. Review the list of Troubleshoot by object type dashboards.

4. Access widgets on the VM Contention dashboard.

The VM Contention dashboard is the primary dashboard for VM performance.

a. Click Virtual Machine.

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b. In the Datacenters widget, select the row containing SA-Datacenter.

If you click SA-Datacenter (rather than the row), the SA-Datacenter object opens.

The Datacenters widget shows the breakdown of clusters, ESXi hosts, and VMs within
the data center.

NOTE

For a smaller environment, you can select vSphere World to view VMs from all the data
centers.

c. Review the widgets Analysis of CPU Ready and Analysis of Memory Contention.

You can use these widgets together to get information about CPU readiness and
memory contention.

Q1. Do you see any green bars for Analysis of CPU Ready?
A1. Yes.

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d. In the VMs Performance in selected Datacenter widget, select the row containing the
app-02 VM.

e. Review the Is the VM Being Served Well by IaaS? widget.

The column called KPI Breached in the VMs Performance in selected Datacenter
widget counts the number of SLA breaches in any given 5 minutes. As a VM
consumes resources of IaaS (CPU, memory, disk, and network), the counter varies
from 0 to 4, with 0 being the ideal. The value 4 indicates that all four IaaS services are
not delivered.

For any critical environment, you must ensure that all VMs are served well by the
IaaS. Green indicates that the VMs are well served by the underlying IaaS.

f. Review the CPU Ready widget.

g. Review the Disk Latency widget.

5. View the remaining widgets in the VM Contention dashboard.

Task 3: Use the Cluster Contention Dashboard to Troubleshoot the


Cluster Object Type
You use the guided workflow in the Cluster Contention dashboard to help investigate an
ongoing or a suspected issue with the vSphere cluster performance.

1. Click Home in the header.

2. From the Quick Start page, navigate to the Troubleshoot pane.

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3. In the Troubleshoot pane, review the list of Troubleshoot by object type dashboards.

4. Click the Cluster link.

The Cluster Contention dashboard appears.

5. Review the Average Cluster Performance (%) widget.

Average cluster performance is the primary KPI for your entire IaaS. It plots how your IaaS
is performing every 5 minutes, giving you the trend view of the overall performance of the
cluster.

a. Verify that the bars are green.

If orange or red bars appear, click the bar. The hosts with high CPU and memory
usage are identified here.

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6. In the Clusters Performance widget, select the row containing SA-Compute-01.

The Clusters Performance widget lists all the clusters, sorted by the least performing
cluster in the last week.

7. Verify the Performance widget.

8. Review the % VMs with CPU Ready widget.

9. Review the Worst VM CPU Ready (%) widget.

This widget shows the lowest number in the selected time period.

10. View the remaining widgets in the Cluster Contention dashboard.

Task 4: Review Cluster Configuration Information


You review the Cluster Configuration dashboard to get a quick overview of the vSphere
cluster configuration.

The dashboard highlights the areas that are important in delivering performance and
availability to your virtual machines. It highlights clusters that are not configured for DRS,
vSphere HA, or admission control. The dashboard helps to avoid any resource bottlenecks or
availability issues when a host fails.

1. Click Home in the header.

2. In the Manage Configuration pane, click Cluster.

The Cluster Configuration dashboard appears.

3. Review the cluster status.

Q1. Is vSphere DRS enabled?


A1. Yes.

Q2. Is vSphere HA enabled?


A2. No.

Q3. Is DPM enabled?


A3. No.

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4. Review the CPU Reservation and Memory Reservation widgets in this dashboard.

Q4. Do any clusters have CPU and memory reservations?


A4. Yes.

Q5. What information can you obtain from the pie charts?
A5. You can determine how much CPU and memory are reserved on a cluster.

5. Review the widgets DRS Automated and DRS Migration Threshold.

6. Click Home in the header.

7. In the Managing Configurations pane, click the other links to display the other
configuration dashboards and view the types of information that each dashboard
provides.

You can view the following dashboards:

• VM Configuration dashboard

• Host Configuration dashboard

• Distributed Switch Configuration dashboard

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Lab 15 Monitoring with the ARC
Appliance

Objective and Tasks


Use the service discovery feature and install agents to monitor services and applications:

1. Configure Service Discovery

2. Add the Service to the Whitelist

3. Enable Service Monitoring

4. Configure the Application Remote Collector

5. Use the GUI to Install an Agent on a VM

6. Use a Script to Install an Agent on a VM

7. Monitor Your Applications in vRealize Operations

8. Run a Custom Script

Task 1: Configure Service Discovery


You enable the native service discovery feature on sa-vrops-01.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. If you are not on the Quick Start page, click Home in the header.

4. In the navigation pane, select Manage Applications > Discover Services.

The Discover Services page opens.

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5. Click CONFIGURE SERVICE DISCOVERY.

The Cloud Accounts page opens.

6. Enable the service discovery feature for your lab vCenter Server instance.

a. Click the vRops Cloud link.


b. Click the Service Discovery tab.

c. To enable service discovery, move the Service Discovery slider to the right.

7. Enter a default user name and password for Windows.

a. Enter administrator in the Default Windows Username text box.

b. Enter VMware1! in the Default Windows Password text box.

8. Enter a default user name and password for Linux.

a. Enter root in the Default Linux Username text box.

b. Enter VMware1! in the Default Linux Password text box.

9. Select the Enable Business Application Discovery and Grouping check box.

10. Click VALIDATE CONNECTION.

11. You see a message Info: Test connection successful. click OK.

12. Click SAVE.

Service discovery is now enabled. However, it takes 5 to 10 minutes for the discovered
services to appear under the Discovered Services section on the Discover Services page.

Task 2: Add a Service to the Whitelist


You configure vRealize Operations to discover the NTP service in Linux operating systems.

You can use vRealize Operations to discover additional services by specifying them in a
whitelist.

1. In the header, click Home.

2. In the navigation pane, select Manage Applications > Discover Services.

3. From the Whitelisted Services section, click Configure White List.

The Whitelist Service box opens.

4. Click the green plus sign to Add service.

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5. Enter the service details.

Option Action

Process Name Enter ntpd.

Port Enter 123.

Display Name Enter NTP Service.

6. Click UPDATE.

7. Click SAVE.

NTP Service appears under Whitelisted Services.

Task 3: Enable Service Monitoring


You configure vRealize Operations to monitor a discovered service in a virtual machine.

1. In the header, click Home.

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2. In the navigation pane, select Manage Applications > Discover Services.

The Discover Services page appears. It lists discovered services with a link to the virtual
machines where the services run.

NOTE

It can take up to 15 minutes for all the services and virtual machines to be populated. If no
services appear, you should verify that you used the correct credentials when configuring
service discovery.

3. Click the virtual machines link in the Apache HTTP pane.

4. Select app-01 and click the Enable Service Monitoring icon.

5. Verify that a check mark appears next to the virtual machine in the Service Monitoring
column.

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6. Click the Show Detail icon.

The Summary page for the virtual machine object appears.

7. Click the Actions drop-down menu next to the app-01.

The list of available actions for the object app-01 appear.

The Execute Script and Get Top Processes actions are now available.

8. Run a command on the virtual machine to get specific information.

To troubleshoot processes, you can upload a script or run a command to receive any
specific information. You can view the standard output or standard error as applicable.

a. Click Execute Script.

The Execute Script text box appears. This action is available only when service
discovery is enabled and has successfully discovered the VM.

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b. Enter the login credentials for the VM.

• User name: root

• Password: VMware1!

c. In the Command text box, enter ifconfig and click EXECUTE.

If the ifconfig command execution fails, retry after 5 minutes.


The ifconfig command runs in the virtual machine. You can use the Upload File
option to browse and upload any script that you want to run.

The destination virtual machine must interpret the script. For example, to run a
PowerShell script, the VM must have Windows PowerShell installed.

d. Verify that the output from the command is returned in the STDOUT section.

e. Click X to close the Execute Script window.

9. Identify the top processes running on the app-01 VM.

a. From the Actions menu, select Get Top Processes.

The Top Processes window appears.

b. Click RUN.

The top 10 processes are shown by default. You can change the number of processes
by changing the value in the Number of Processes text box.

c. Click X to close the Top Processes window.

Task 4: Configure the Application Remote Collector


You must configure a vRealize Application Remote Collector instance to collect the runtime
metrics of the operating system and applications in your VMs.

1. Click Home in the header.

2. In the navigation pane, select Administration > Configuration > Application Remote
Collector.

The Application Remote Collector page appears.

3. Click Add.

The Manage Application Remote Collector wizard appears.

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4. Configure vRealize Application Remote Collector.

a. Enter the details for vRealize Application Remote Collector.

Option Action

FQDN/IP Enter [Link].

User Name Retain the admin user name

Password Enter VMware1!

b. Click NEXT.

c. From the Map vCenters drop-down menu, select [Link].

You can select multiple vCenter Server instances to map to vRealize Application
Remote Collector.

d. Click TEST CONNECTION to test the communication with the vCenter Server
instance.

e. Click Accept to trust the certificate and click OK.

f. Click NEXT.

g. Click FINISH.

You must wait for 5 minutes as Application Remote Collector collects inventory data.

Task 5: Use the GUI to Install an Agent on a VM


You install the Telegraf agent on a selected VM to discover and manage application services.

1. At the top right side of the Application Remote Collector page, click MANAGE AGENTS.

The Inventory page appears.

2. Click the Manage Agents tab.

The Manage Application Remote Collector wizard opens.

3. Install the Telegraf agent on a Windows virtual machine.

a. Select the Server2016VM-01 virtual machine.

b. Click the Install icon.

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c. Select Common username & password and click NEXT.

d. Provide credentials for the virtual machine.

• User name: administrator

• Password: VMware1!

e. Click NEXT.

f. Click INSTALL AGENT.

The agent installation takes about 5 minutes to complete.

4. If the agent installation fails, wait for 5 minutes and then repeat step 3.

5. You monitor the installation by checking the Last operation status column from the
Server2016VM-01 row.

6. Verify that the agent is installed on the virtual machine.

Task 6: Use a Script to Install an Agent on a VM


You install the Telegraf agent on the selected VM by downloading an installation script from
the ARC appliance and running the installation manually.

1. Open the vSphere Client and log in to your vCenter Server instance.

a. Open a new tab in Chrome browser and select vSphere Clients > vSphere Client
(SA-VCSA-01) on the bookmarks toolbar.

b. Log in to the vSphere Client UI.

• User name: administrator@[Link]

• Password: VMware1!

c. Click LOGIN.

The vCenter Server home page opens.

2. Log in to the Server2016VM-02 VM desktop.

a. In the vSphere Client, click Hosts and Clusters.

b. Select Server2016VM-02 and click LAUNCH WEB CONSOLE.

c. Log in to Server2016VM-02 with the administrator credentials.

• User name: administrator


• Password: VMware1!

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3. Download the Telegraf installation script download.ps1 from the ARC appliance sa-
vropsarc-01.

a. Open Internet Explorer on Server2016VM-02's desktop.

b. Enter [Link] in the address bar.

c. If prompted, click Continue to this website (not recommended).

d. Navigate to /downloads/salt/ and click download.ps1 to download.

e. From the download prompt, click Save to download the download.ps1 file to the
Downloads folder on Server2016VM-02.

If a security warning is generated, it can be ignored.

f. Close Internet Explorer.

4. Run the download.ps1 file to install the Telegraf agent.

a. Click the Start icon on the Server2016VM-02 desktop.

b. Click the Windows PowerShell icon.

The Windows PowerShell console opens.

c. Go to the directory where you saved download.ps1.

cd downloads

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d. Run the installation script.

.\download.ps1 -o install -v [Link] -u


admin -p VMware1!
e. Verify that the installation completes.

5. Close the Server2016VM-02 web console.

6. Return to product UI for sa-vrops-01.

7. In the navigation pane, click Manage Applications > Monitor Applications.

8. At the top of the Monitor Applications page, click MANAGE AGENTS.

The Inventory page appears.

9. Verify that Telegraf agents are installed and running on Server2016VM-01 and
Server2016VM-02.

Task 7: Monitor Your Applications in vRealize Operations


You monitor applications and operating systems from vRealize Operations to view services
and processes.

1. In the header, click Home.

2. In the navigation pane, click Monitor Applications.

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3. Under Discovered Operating Systems and Services, click the discovered link in the
Microsoft IIS service pane.

The Manage Agents tab lists the associated virtual machine only.

4. Configure the IIS service for the metrics collection.

a. Select Server2016VM-01 and click the Manage Service drop-down menu.

b. Select msiis.

The Manage MSIIS Agent box appears.

c. In the Display Name text box, enter MSIIS Service and click SAVE.

The MSIIS service configuration takes about 5 minutes.

d. Click Close.

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5. Verify that the MSIIS service is configured.

a. In the header, click Home.

b. In the navigation pane, select Manage Applications > Monitor Applications.

c. Verify that configured appears in the Microsoft IIS service pane.

Task 8: Run a Custom Script


You use the Telegraf agent to run a custom script. The custom script returns a value that can
be stored as a metric in vRealize Operations.

1. In the header, click Home.

2. In the navigation pane, click Monitor Applications.

3. From the Discovered Operating Systems and Services section, click the discovered link.

The Manage Agents tab appears with the associated virtual machine.

4. Configure a custom script for a virtual machine.

a. Select Server2016VM-01 and click the Manage Service drop-down menu.

b. Select Custom Script.

The Manage Custom Scripts dialog box appears.

c. Click the Add icon.

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d. Configure the instance settings.

Option Action

Display Name Enter C:\Temp file count.

File Path Enter C:\Scripts\tempfilecount.ps1.

Prefix Enter [Link].

Args Enter - baseDir C:\Temp.

Time Out Retain the default value.

e. Click SAVE.

f. Click CLOSE.

5. Verify that the custom scripts appear in the Services Discovered column of the Manage
Agents tab.

The Custom Script might take a few minutes to start collecting the data.

6. If the custom script configuration fails, wait for 2 to 3 minutes and then repeat step 4.

7. Locate the metrics that are generated by the custom script.

When data is collected successfully in the first collection interval, you can view the script
as a metric for the VM in the Metrics tab. The script metrics are created under the Custom
Script object, which is a single object per VM.

a. Select the Server2016VM-01 row on the Manage Agents Tab.

b. Click the Show Detail icon.

The Summary page for the object Server2016VM-01 appears.

c. Click the Metrics tab in the center pane.

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d. In the navigation pane, click the Custom Script object.

The custom script object appears under the existing custom script object. You must
select the second custom script object.

e. Expand the Metrics in the metric picker.

f. Expand the Scripts.

g. View the metrics generated by the custom script.

8. Click Home in the header to return to the Quick Start page.

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Lab 16 Creating Symptoms,
Recommendations, and Notifications

Objective and Tasks


Create and test symptom definitions:

1. Create a Symptom Definition to Check for Medium CPU Demand from a VM

2. Create a Symptom Definition to Check for High CPU Demand from a VM

3. Create a Symptom Definition to Check for High CPU Demand from a Host System

4. Test the Symptom Definitions

Task 1: Create a Symptom Definition to Check for Medium CPU


Demand from a VM
You create a metric or a property symptom definition that checks for medium CPU demand
from a virtual machine (VM).

1. If the vRealize Operations product UI is not active, select vRealize Suite > SA-VROPS-01
in the bookmarks toolbar in Chrome.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Alerts in the header.

4. In the navigation pane, select Alert Settings > Symptom Definitions.

The Symptom Definitions page appears in the content pane, and the Metric/Property tab
displays.

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5. Click the Add icon.

The Add Symptom Definition dialog box appears.

6. Select Virtual Machine as the base object type.

The virtual machine metrics display.

a. In the Base Object Type text box, enter virtual and wait for the wizard to list any
objects that contain the word virtual.

b. Select Virtual Machine from the list.

7. Drag the metric CPU | Demand (%) to the symptom definition area.

a. Expand CPU.

b. Drag Demand (%) to the symptom definition area or double-click to create a


symptom definition.

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8. Configure a static threshold for CPU | Demand (%).

a. From the first drop-down menu, verify that Static Threshold remains selected.

b. In the Symptom Definition Name text box, enter VM Medium CPU Demand.

c. From the Condition drop-down menu, verify that is greater than remains selected.

d. In the Numeric Value text box, enter 50.

e. From the Criticality drop-down menu, select Immediate.

f. Expand Advanced Settings.

g. In the Wait Cycle text box, enter 1.


Setting a value of 1 enables the alert to trigger after one polling cycle or 5 minutes.

h. In the Cancel Cycle text box, enter 180.

Setting a value of 180 enables the alert to stay active throughout the lab. 180 polling
cycles are 900 minutes or 15 hours.

9. Click Save.

10. Verify that the VM Medium CPU Demand symptom definition appears in the list.

a. If you do not see your symptom on the first page of the list, use the search text box in
the top right corner to find your symptom.

You can also create a filter based on the Defined By column. The user defines the
search for alerts.

Task 2: Create a Symptom Definition to Check for High CPU


Demand from a VM
You create a metric or a property symptom definition that checks for high CPU demand from
a VM.

1. On the Symptom Definitions page, click the Add icon.

The Add Symptom Definition box appears.

2. Select Virtual Machine as the base object type.

The virtual machine metrics are listed.

3. Drag the CPU | Demand (%) metric to the symptom definition area.

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4. Configure a static threshold for CPU | Demand (%).

a. From the first drop-down menu, verify that Static Threshold remains selected.

b. In the Symptom Definition Name text box, enter VM High CPU Demand.

c. From the Condition drop-down menu, verify that leave is greater than remains
selected.

d. In the Numeric Value text box, enter 70.

e. From the Criticality drop-down menu, select Critical.

f. Expand Advanced Settings.

g. In the Wait Cycle text box, enter 1.

h. In the Cancel Cycle text box, enter 180.

5. Click Save.

6. Verify that the VM High CPU Demand symptom definition appears in the list.

a. If you do not see your symptom on the first page of the list, create a filter to find your
symptom.

Task 3: Create a Symptom Definition to Check for High CPU


Demand from a Host System
You create a metric or a super metric symptom definition that checks for high CPU demand
from a host system.

1. On the Symptom Definitions page, click the Add icon.

The Add Symptom Definition box appears.

2. Select Host System as the base object type.

a. In the Base Object Type text box, enter host and wait for the wizard to list any
objects that contain the word host.

b. Select Host System from the list.

The host system metrics display.

3. Drag the CPU | Demand (%) metric to the symptom definition area.

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4. Configure the CPU|Demand(%) threshold for the host system.

a. Verify that the threshold type remains Static Threshold.

b. In the Symptom Definition Name text box, enter Host Immediate CPU Demand.

c. From the Condition drop-down menu, verify that is greater than remains selected.

d. In the Numeric Value text box, enter 30.


e. From the Criticality drop-down menu, select Immediate.

f. Expand Advanced Settings.

g. Enter 1 for the wait cycle and enter 180 for the cancel cycle.

5. Click Save.

6. Verify that the Host Immediate CPU Demand symptom definition appears in the list.

Task 4: Enabling Custom Symptoms in the Policy


You enable the custom symptoms for virtual machine and host in the policy.

1. Click Administration in the header.

2. In the navigation pane, select Policies.

3. Click TestDev Policy.

CAUTION

Verify that the policy applied to the Server2016VM-01 VM is TestDev Policy. If the policy
applied is different than TestDev Policy then apply the steps 4-10 to that policy.

4. In the TestDev Policy window, click EDIT POLICY.

5. Click Alerts and Symptoms.

6. Select Symptom Definitions.

7. From the Select Object Type drop-down menu, select vCenter Server > Virtual
Machine.

8. In the Quick Filter box, enter VM Medium CPU Demand.

9. From State drop-down menu, select Enabled.

10. Click SAVE.


11. Repeat steps 6-10 for VM High CPU Demand symptom

12. Repeat steps 6-10 for Host Immediate CPU Demand symptom.

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Task 5: Test the Symptom Definitions
You test each of the symptom definitions that you created: VM Medium CPU Demand, VM
High CPU Demand, and Host Immediate CPU Demand.

All these symptoms test the CPU Demand (%) metric.

1. Open a new tab in the Chrome web browser and select vSphere Clients > vSphere Client
(SA-VCSA-01) in the bookmarks toolbar.

2. Log in to the vSphere Client.

• User name: administrator@[Link]

• Password: VMware1!

3. Run the CPUBUSY script on your first web server.

a. In the Hosts and Clusters inventory, select Server2016VM-01.

b. If Server2016VM01 is not powered on, right-click Server2016VM-01 and select Power


> Power On.

c. Click the Launch Web Console link in the content pane.

d. On the Server2016VM-01 web console, click Send Ctrl-Alt-Delete.

e. Log in to the Server2016VM-01 VM.

• User name: administrator

• Password: VMware1!

f. Open the ClassFiles folder on the VM desktop.

g. Right-click the CPUBUSY VBScript script file and select Open with Command
Prompt.

Do not stop this script until this lab steps instruct you to do so.

4. In the Chrome browser, select vRealize Suite > vRealize Operations Product UI from the
bookmarks toolbar.

5. Verify that your VM symptom definitions trigger properly.

a. In the header, click the search icon to access the search box.

b. In the search box, enter Server2016VM-01.

c. In the content pane, click more to show more tabs.


d. Click the Details tab and click Workload.

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e. Monitor the Workload Breakdown panel and wait for the CPU demand to exceed
70%.

It might take more than 5 minutes before the CPU demand value changes.

You can also click the Refresh icon in the top right corner to update the data in this
panel.

f. When the CPU demand is more than 70%, click the Alerts tab in the Server2016VM01
content pane.

The Alerts tab is at the top of the Server2016VM-01 page in the content pane.

Do not click Alerts in the header.


If you click Alerts in the header, click BACK to return to the Server2016VM-01 page.

g. Click the Symptoms widget.

The Symptoms page appears.

h. Verify that the symptoms appear in the list.

• VM Medium CPU Demand (triggered when the CPU demand exceeds 50%)

• VM High CPU Demand (triggered when the CPU demand exceeds 70%)

If your symptoms do not appear in the list, wait for one polling cycle and verify again.

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i. Click the Events tab and click the Timeline widget.

j. View the timeline for the symptoms that triggered.

k. Point to the icon for the symptoms that you created and view the tool tips.

6. Determine the ESXi host that Server2016VM-01 runs on.

a. On the Server2016VM01 page, click the Summary tab.

b. In the About Me panel, scroll down until you see Summary|Parent Host.

c. Record the name of the ESXi host. _ _ _ _ _ _ _ _ _ _

7. Verify that your host symptom definition triggers properly.

a. In the content pane, display the ESXi host whose name you recorded in the previous
step.

b. In the content pane, click more.

c. Click the Details tab and click Workload.

d. Monitor the Workload Breakdown panel and wait for the CPU demand to exceed
40%.

You can click the Refresh icon at the top to update the data in this panel.

e. When the CPU demand is more than 40%, click the Alerts tab.

f. Click the Symptoms widget.

The Symptoms page appears.

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g. Search for your Host Immediate CPU Demand symptom using the Quick filter text
box.

You can also click the Created On header to sort the symptoms in descending order.

h. If your symptom does not appear in the list, wait for one polling cycle and verify
again.

8. Stop the cpubusy script.

a. Navigate to the Server2016VM01 console tab in the Chrome browser.

b. Close the cpubusy script window.

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Lab 17 Creating Custom Alert
Definitions

Objective and Tasks


Create a virtual machine alert and a host alert:

1. Configure a Virtual Machine Alert

2. Test the Custom Alert Definition

3. Manage Generated Alerts

4. Create a Log File Plug-In Instance

Task 1: Configure a Virtual Machine Alert


You configure a VM alert by defining the alert name, description, object type, impact, and
criticality.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Start the Alert Definition Workspace wizard.

a. Click Alerts in the header.

b. In the navigation pane, select Alert Settings > Alert Definitions.

c. Click ADD.

The Alert Definition Workspace wizard appears.

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4. Configure the alert name and description.

Every alert definition has a name and an optional description. You should use names that
are meaningful in your environment and create a description that provides helpful
information to the user.

a. In the Name text box, enter VM CPU Demand.

b. In the Description text box, enter Check for high VM CPU demand.

5. Set the base object type to virtual machine.

a. In the Base Object Type Search box, enter virtual machine.

b. Select Virtual Machine from the list.

6. Configure Advanced Settings

a. Expand Advanced Settings.

b. From the Impact drop-down menu, select Health.

c. From the Criticality drop-down menu, select Immediate.

d. From the Alert Type and Subtype drop-down menu, select Application:
Performance.

e. In the Wait Cycle text box, enter 1.

f. In the Cancel Cycle text box, enter 180.

7. Click NEXT.

8. Add a Symptom to the Alert Definition.

An alert definition consists of one or more symptom definitions.

a. In the Select Symptom drop-down, leave Metric/Property selected.

b. In the Defined On drop-down menu, leave Self selected.

c. In the Quick Filter box, enter VM High CPU Demand.

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d. From the Symptom list, select VM High CPU Demand and drag it to Drag a
symptom in to create a new symptom set area in the center pane.

9. Click NEXT.

10. Add recommendations to the alert definition.

a. In the Quick Filter box, enter Check the applications running on the virtual
machines in the cluster to determine whether high CPU workload is an expected
behavior .

b. Drag the Check the applications running on the virtual machines in the cluster to
determine whether high CPU workload is an expected behavior recommendation
to the Drop recommendation here section.

A green check mark appears when you place the recommendation in the Drop
recommendation here section.

When you add multiple recommendations, the first recommendation takes higher
priority than those added after it.

c. Click NEXT.

11. Select a policy for the alert.

a. Select the check box next to TestDev Policy.

b. Click NEXT.

12. Click CREATE.

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Task 2: Test the Custom Alert Definition
You verify that your alert definition works properly.

1. In the Chrome web browser, select vSphere Clients > vSphere Client (SA-VCSA-01) on
the bookmarks toolbar.

2. Log in to the VMware vSphere UI Client.

• User name: administrator@[Link]

• Password: VMware1!

3. Open the console for the Server2016VM-01 virtual machine.

a. In the Hosts and Clusters inventory, select Server2016VM-01.

b. In the content pane, click Launch Web Console.


c. On the Server2016VM-01 web console, click Send Ctrl-Alt-Delete

d. Log in to the Server2016VM-01 VM.

• User name: administrator

• Password: VMware1!

e. Press Enter.

4. Run the CPUBUSY script on the Server2016VM-01 virtual machine.

a. Open the ClassFiles folder on the virtual machine desktop.

b. Right-click the [Link] script file and select Open with Command Prompt.

c. You see a continuous stream of messages I increased CPU Usage in the


command prompt window. Do not close this window.

d. Right-click the Taskbar of the Server2016VM-01 and click Task Manager.

Task manager windows appears.

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e. In the Task Manager window, Click More details.

Clicking More details, navigates to Processes tab in Task Manager.

f. Monitor the CPU usage %.


After running the script CPU Usage percentage is stays between 90 to 100%.

g. Let the [Link] script instance run until VM high CPU usage alert is triggered.
Proceed to the Next numbered step.

This may take 5-10 minutes.

5. In the Chrome browser, select vRealize Suite > vRealize Operations Product UI on the
bookmarks toolbar.

6. In the header, search for and select Server2016VM-01.

7. In the content pane, click more to show more tabs.

8. Click the Details tab and click Workload.

The Workload page appears.

The symptom that must be triggered is VM High CPU Demand, which tests for a CPU
demand value greater than 70%. If the VM High CPU Demand symptom is triggered, then
the alert is triggered.

You might have to wait a few minutes before the alert is triggered. You can also click the
Refresh icon to update the data in this pane.

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9. Verify that the alert is triggered.

a. Click the Alerts tab on the Server2016VM-01 content page.

b. Verify that the alert appears in the list.

10. View the alert details.

a. Click the VM CPU Demand alert link.

Information for the VM CPU Demand alert appears to the right.

b. Verify that the alert information, recommendations, and symptoms appear correctly.

Task 3: Manage Generated Alerts


You manage alerts in the lab environment by taking actions such as grouping alerts, selecting
alert actions such as suspend and cancel.

1. Click Alerts in the header.

2. Select Definition from the Group By drop-down menu.

3. Select an active alert.

a. From the All Filters drop-down menu, select Status > Active.

Only active alerts in each group are shown.

b. Select an active alert from the list.

The alert status icon for active alerts is yellow.

4. Click the Actions drop-down menu and review the options available.

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5. Suspend alerts for 2 hours.

a. From the Actions drop-down menu, click Suspend.

The Confirmation window appears.

b. Enter 120.

c. Click OK.

Alerts can also be disabled when you group them by definition.

6. List only the suspended alerts on the All Alerts page.

a. Clear any existing filters.

b. Select Control State from the All Filters drop-down menu.

c. Select Suspended.

Only suspended alerts are listed.

7. Cancel an active alert.

a. Select the active alert that you just suspended.

b. From the Actions drop-down menu, click Cancel Alert.

c. Click Yes.

d. Click OK.

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8. Verify that the status of the cancelled alert is now inactive.

a. Clear any existing filters.

b. From the All Filters drop-down menu, select Status > Inactive.

The alert that you just canceled must appear in the list.

9. Select the alert that you just canceled.

10. Delete a cancelled alert.

a. From the Actions drop-down menu, select Delete Canceled Alerts.

b. Click Yes.

c. Click OK.

11. Verify that the alert is removed from the list.

Task 4: Create a Log File Plug-In Instance


You create a log file plug-in instance to send an alert notification to a log file.

Sending an alert to a log file can be useful if you want to notify the administrator who monitors
the log file that an alert is triggered.

1. Click Administration in the header.

2. In the navigation pane, select Management > Outbound Settings.

3. Click ADD.

The Add/Edit Outbound Instance dialog box appears.

4. For the plug-in type, select Log File Plugin from the drop-down menu.

5. For the instance name, enter Log File Plugin.

6. For the alert output folder, enter /tmp/logfiles.

The log file is placed in the /tmp/logfiles directory on the vRealize Operations
node.

7. Click Test.

A pop-up window shows whether the test was successful.

8. Click OK.

9. Click Save to save the plug-in configuration.

10. Verify that your log file plug-in instance appears in the instance list and is in an enabled
state.

The status column shows a green check mark.

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Lab 18 Creating a View

Objective and Tasks


Create a view to display the VM information:

1. Create a View that Provides the VM Configuration Details

2. Define the Data to Include in the VM Configuration Details View

3. Preview Live Data in the VM Configuration Details View

4. Add a Summary Row to the VM Configuration Details View

5. Configure and Test Visibility

Task 1: Create a View that Provides the VM Configuration Details


You create a view that displays the CPU, memory, and disk information for VMs in your
environment.

Use names that are meaningful in your environment. As a best practice, always enter a
description that provides any helpful information for the user.

1. If the vRealize Operations product UI is not active, in the browser, click vRealize Suite >
vRealize Operations Product UI on the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Dashboards in the header.

4. Create a view that displays the resource information for a virtual machine (VM).

a. In the navigation pane, click Views.

b. Click ADD option to create a new view.

The New View wizard appears.

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5. In the 1. Name and Description section, configure the view’s name and description.

Option Action

Name Enter VM Configuration Details.

Description Enter CPU, memory, and disk information for VMs.

6. Configure the view type.

a. Expand the 2. Presentation section.

b. Click List.

c. Under Configuration, change the items per page to 25.

7. Configure the subject.

a. Expand the 3. Subjects section.

b. In the Select a subject text box, enter virt.

A list of object types with names containing the word virtual appears.

c. Click Virtual Machine.

Task 2: Define the Data to Include in the VM Configuration Details


View
You have to define the data to include in a view. Data you can add includes properties,
metrics, alerts, policies, or data that is provided by adapters.

1. Expand the 4. Data section.

2. Drag the metrics to the Data panel in the center pane.

• CPU | Effective Limit (MHz)

• Memory | Total Capacity (KB)

• Guest File System | Total Capacity (GB)

• Guest File System | Utilization (GB)

3. Configure the CPU|Effective Limit metric.

a. Select the first metric in the Data panel, CPU|Effective Limit.

b. In the Metric label text box, enter CPU Capacity.

The metric label name changes in the Data panel.

c. From the Units drop-down menu, select MHz.

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d. From the Sort order drop-down menu, select Descending.

e. From the first Transformation drop-down menu, select Last.

f. From the second Transformation drop-down menu, select Absolute Timestamp.

4. Configure the Memory|Total Capacity Limit metric.

a. Select the second metric in the Data panel, Memory|Total Capacity.

b. In the Metric label text box, enter Memory.

c. From the Units drop-down menu, select GB.

d. From the Sort order drop-down menu, select None.

e. From the first Transformation drop-down menu, select Last.

f. From the second Transformation drop-down menu, select Absolute Timestamp.

5. Configure the Guest File System|Total Capacity metric.

a. Select the third metric in the Data panel, Guest File System|Total Capacity.

b. In the Metric label text box, enter File System Capacity.

c. From the Units drop-down menu, select Auto.

d. From the Sort order drop-down menu, select Descending.

e. From the first Transformation drop-down menu, select Last.

f. From the second Transformation drop-down menu, select Absolute Timestamp.

6. Configure the Guest File System|Utilization metric.

a. Select the fourth metric in the Data panel, Guest File System|Utilization.

b. In the Metric label text box, enter File System Usage.

c. From the Units drop-down menu, select Auto.

d. From the Sort order drop-down menu, select Descending.

e. From the first Transformation drop-down menu, select Last.

f. From the second Transformation drop-down menu, select Absolute Timestamp.

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Task 3: Preview Live Data in the VM Configuration Details View
Previewing real-time data in the view helps you to verify that the view’s appearance and the
information conveyed in the view meets your expectations.

1. Click the Select preview source link at the upper-right corner of the pane.

2. In the Select an Object window, select vSphere Hosts and Clusters in the drop-down
menu at the top.

3. Expand vSphere World > vRops Cloud > SA-Datacenter.

4. Select the SA-Compute-01 cluster and click OK.

Wait for the data in the preview panel to refresh.

5. View the information in your view.

6. Verify that the metric labels, units, and sort order look correct.

7. Modify the unit configuration for the following metrics.

• For CPU Capacity, change the unit to GHz.

• For Memory, change the unit to MB.

8. Click the Refresh icon in the upper-right corner to refresh the Preview panel.

9. Verify that the units are changed for CPU Capacity and Memory.

10. In the Data panel, select Memory and drag it so that it is positioned above CPU Capacity
in the list.

11. Click the Refresh icon in the upper-right corner to refresh the Preview panel.

12. In the Preview source panel, verify that the Memory column is positioned to the left of the
CPU Capacity column.

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Task 4: Add a Summary Row to the VM Configuration Details View
The summary row shows aggregated information by the specified subjects and can be useful
for providing general and overall statistics.

1. Below the preview panel, click the Summary tab.

2. Click the green plus sign to create a summary.

3. In the Configuration panel, configure the summary settings.

a. In the Summary title text box, enter Average.

b. From the Aggregation drop-down menu, select Average.

4. Click the Refresh icon in the upper-right corner to refresh the Preview panel.

5. Scroll to the bottom of the preview panel and verify that the summary line appears
correctly in the view.

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Task 5: Configure and Test Visibility
Visibility defines where you can see a view in the UI. Views can be accessed from dashboards,
reports, and the Details tab on the Environment page. You verify that you can access the view
from the Details tab.

1. In the left pane, expand the 5. Visibility section.

2. Under Availability, verify that all three check boxes are selected.

3. Click Save to save your view configuration.

4. Verify that you can access your view from the Details tab.

a. Search for SA-Datacenter

b. Click the Details tab.

Click the more tab to see the Details tab.

c. Select your view and verify that the information is presented correctly in the view.

Your view name is VM Configuration Details.

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Lab 19 Creating a View to Track VM
Distribution

Objective and Tasks


Create a view to display the VM information:

1. Create a View that Tracks VM Distribution per Host Basis

2. Run a View

3. Export a View

Task 1: Create a View that Tracks VM Distribution per Host Basis


As a virtual infrastructure administrator, you use vRealize Operations to monitor several
environments. You must know the number of virtual machines (VM) on each vCenter Server
instance. You define a view to display the distribution of VMs per host in the vRealize
Operations environment.

You will create a distribution view and run it on the main vRealize Operations environment.
You will export the view for the purpose of importing this view in another vRealize Operations
instance.

1. If the vRealize Operations product UI is not active, in the browser, click vRealize Suite >
vRealize Operations Product UI on the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin


• Password: VMware1!
3. Click Dashboards in the header.

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4. Create a view that displays the resource information for a VM.

a. In the navigation pane, click Views.

b. Click ADD option to create a new view.

The New View wizard appears.

5. In the 1. Name and Description section, configure the view’s name and description.

Use names that are meaningful in your environment. As a best practice, always enter a
description that provides any helpful information for the user.

Option Action

Name Enter VMs Distribution per Hosts.

Description Enter A view showing the distribution of virtual


machines per hosts.

6. Configure the view type (Presentation).

a. Expand the 2. Presentation section.

b. Click Distribution.

The view type is the way the information is displayed.

c. From the Visualization drop-down menu, select Pie Chart.

d. From the Distribution Type configurations, select Discrete distribution.

e. Leave Max number of buckets deselected.

You do not know the number of hosts on each vCenter Server instance. If you specify
a number of buckets and the hosts are more than that number, one of the slices
shows unspecified information labeled Others.

7. Configure the subject.

a. Expand the 3. Subjects section.

b. From the Select a subject drop-down menu, select vCenter Adapter > Host System.

The Distribution view is visible at the object containers of the subjects that you specify
during the view configuration.

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8. Define the Data.

a. Expand the 4. Data section.

b. In the filter text box enter Total number of VMs.

c. Scroll down and Select Summary > Total Number of VMs.

d. Double click Total Number of VMs to add the metric.

e. Click Save.

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Task 2: Run a View
To verify the view works as expected, you run the view for a Host System object.

1. Click the Environment page in the header.

2. In the left pane, click the vSphere Hosts and Clusters under the Environment Overview.

a. Expand vSphere World and select vRops Cloud.

vROps Cloud is the vCenter Server instance.

b. In the right pane, click more and then click Details.

Clicking more displays additional tabs such as Details, Environment and Reports.

c. Ensure Views is selected.

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d. From the All Filters drop-down menu on the left, select Type> Distribution.

You filter the views list to show only distribution type views.

e. Navigate to and click the VMs Distribution per Hosts view.

The bottom pane shows the distribution view with information about this vCenter
Server. Each slice represents a host and the numbers on the far left show the number
of VMs.

3. Click Dashboards in the header.

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4. Expand Views and close the VMs Distribution per Hosts view.

Task 3: Export a View


You export the VMs Distribution Per Hosts view, for the purpose of importing it into another
vRealize Operations instance.

Views are exported into a content definition XML file.

1. Click Dashboards in the header.

2. In the left pane, click Views.

3. From the All Filters drop-down menu on the left, select Type> Distribution.

You filter the views list to show only distribution type views.

4. Navigate to the VMs Distribution per Hosts view and click the ellipses.

5. Click Export.
6. Download .zip to "C:\Users\[Link]\Downloads" location.

7. Right click the VMs Distribution per [Link] file and click Extract All.

The extracted folder contains [Link] file.

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Lab 20 Creating Custom Report
Templates

Objective and Tasks


Create report templates that can generate required information about your environment:

1. Create a Report Template Using the Virtual Machine Configuration Summary View

2. Create a Report Template Using Two Dashboards

Task 1: Create a Report Template Using the VM Configuration


Details View
You create a report template that uses the Virtual Machine Configuration Summary view.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar of the Chrome web browser.

2. Log in to the vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

3. Click Dashboards in the header.

4. In the navigation pane, select Reports.

5. In the Reports pane, click the Report Templates tab, if it is not already selected.

6. Create a report that provides configuration details about VMs in the data center.

a. Click ADD.

The New template wizard opens.

b. In the Name text box, enter VM Configuration Details.

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c. In the Description text box, enter This Report provides configuration
details such as power state, Guest OS name, VMware tools
version, and so on for a list of VMs.
d. Expand 2. Views and Dashboards.

e. Enter Virtual Machine Configuration Summary view in the Search


views filter.

f. Double-click the Virtual Machine Configuration Summary view.

The view appears in the center pane.

g. Expand 3. Formats.

h. Verify that PDF and CSV are selected.

i. Expand 4. Layout Options.

j. Select the Cover Page, Table of contents, and Footer check boxes.

k. Click SAVE.

7. Verify that the VM Configuration Details report template is selected in the Report
Templates tab.

8. Click the vertical ellipsis icon next to the report name.

9. Click Run to generate a new report.

The Select an Object dialog box opens.

10. From the Select an Object drop-down menu, select vSphere Hosts and Clusters.

11. Select vSphere World > vRops Cloud > SA-Datacenter and click OK.

12. Verify the contents of the generated report.

a. Click the Generated Reports link.

The Generated Reports tab appears.

b. Wait for the value in the Status column to appear as Completed.

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c. Click the PDF icon to initiate downloading the report.

d. Save the PDF report to the Downloads folder.

e. Click the PDF file in the Downloads bar at the bottom of the Chrome browser
window.

f. Review the report contents and exit the report by closing the Chrome tab.

13. Run the report again.

a. Return to the Generated Reports tab.

b. Click the vertical ellipsis icon next to VM Configuration Details.

c. Click Run.

d. Click the Report Templates tab.

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e. Verify that the number beside the Generated reports link is increased by 1.

Task 2: Create a Report Template Using Two Dashboards


You create a report template that uses the Cluster Configuration and Utilization Overview
dashboards.

1. In the Reports pane, click the Report Templates tab.

2. Create a report that provides information about cluster configurations and resource
utilization in the data center.

a. Click ADD.

b. In the Name text box, enter Report - Cluster Configuration and


Utilization Overview.
3. Expand 2. Views and Dashboards.

a. From the Data type drop-down menu, select Dashboards.

b. Enter Cluster Configuration in the Quick filter (Name) search box.


c. Double-click the Cluster Configuration.

The dashboard appears in the center pane.

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d. From the Cluster Configuration drop-down menu in the right pane, select
Landscape.

e. Repeat the steps for the Utilization Overview dashboard.

4. Expand 3. Formats.

a. Keep the PDF check box selected and deselect the CSV check box.

5. Expand 4. Layout Options.

a. Select the Cover Page, Table of contents, and Footer check boxes.

6. Click SAVE.

7. Verify that Report - Cluster Configuration and Utilization Overview are selected in the
Report Templates tab.

8. Click the vertical ellipsis icon next to the report name.

9. Click Run to generate a new report.

The Select an Object dialog box opens.

10. From the Select an Object drop-down menu, select vSphere Hosts and Clusters.

11. Select vSphere World > vROps Cloud > SA-Datacenter and click OK.

12. Verify the contents of the generated report.

a. Click the Generated Reports link.

The Generated Reports tab appears.

b. Wait for the value in the Status column to appear as Completed.

c. Click the PDF icon to initiate downloading the report.

d. Save the PDF report to the Downloads folder.

e. Click the PDF file in the Downloads bar at the bottom of the Chrome browser
window.

f. Review the Report contents and exit the report by closing the Chrome tab.

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Lab 21 Creating Dashboards and
Configuring Widgets and
Interactions

Objective and Tasks


Create a vSphere dashboard and configure widgets:

1. Create a vSphere Objects Dashboard

2. Add the Object Relationship Widget to the vSphere Objects Dashboard

3. Modify the Widgets in the vSphere Objects Dashboard

4. Configure Widget Interactions in the vSphere Objects Dashboard

5. Create the vSphere Metrics Dashboard

6. Add Widgets to the vSphere Metrics Dashboard

7. Configure a Widget Interaction in the vSphere Metrics Dashboard

8. Modify the vSphere Objects Dashboard

9. (Optional) Add More Widgets to the vSphere Objects Dashboard

Task 1: Create a vSphere Objects Dashboard


You create a vSphere dashboard and add the Object List widget to the dashboard.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

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3. Start the New Dashboard wizard.

a. Click Dashboards in the header.

b. In the navigation pane, select the hamburger menu next to the Dashboards and
select Create Dashboard.
The New Dashboard wizard appears.

4. At the top left, select New Dashboard and enter vSphere Objects to replace the
default dashboard name.

New Dashboard is the default dashboard name.

5. Under the dashboard canvas, move the slider to the right to find and select Widgets.

The dashboard canvas is the area space with the black dots area. Widgets might already
be selected.

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6. In the Filter, enter Object.

7. Drag the Object List widget from the Widgets pane to the dashboard canvas.

8. Point to the Object List widget.

9. To edit the widget, click the pencil icon in the upper-right corner.

The Edit icon is visible only when you point to the widget.

10. In the Configure Object List dialog box, configure the widget.

Option Action

Title Enter vSphere Objects for SA-Datacenter.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Select On.

Auto Select First Row Click Off.

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11. Select the input data.

a. Expand Input Data.

b. Select Objects.

c. Click the green plus icon to add new objects.

The Add New Objects dialog box appears.

d. Click the Tag Filter pane to expand it.

e. In the Tag Filter pane, select Adapter Instances > vCenter Server > vRops Cloud.

f. Select all the objects listed in the right pane and click OK.

You must select objects one by one until all objects are selected.

12. Click SAVE.

13. Leave the dashboard open for the next task.

Task 2: Add the Object Relationship Widget to the vSphere Objects


Dashboard
You add the Object Relationship widget to the vSphere Objects dashboard.

The Object Relationship widget displays a graphical representation of a selected object, its
parent objects, and its child objects.

1. In the Widgets pane, enter Object in the Filter to search for the Object Relationship
widget.

2. Drag the Object Relationship widget to the dashboard canvas, placing it under the
vSphere Objects for SA-Datacenter widget.

3. To edit the widget, click the pencil icon.

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4. In the Configure Object Relationship dialog box, configure the widget.

Option Action

Title Leave the default name Object Relationship.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Click On.

a. For the remaining options, leave the default values.

5. Select the input data.

a. Expand Input Data.

b. In the Object search box, enter datacenter and select SA-Datacenter from the
results list.

6. Click SAVE.

7. Verify that the SA-Datacenter inventory tree appears in the Object Relationship widget.

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8. In the Object Relationship widget, hover over SA-Compute-01 to access additional
information about that object.

Additional information includes object type, health, child object numbers. You can also
click the links to the alerts and details associated with the selected object.

9. At the top of the dashboard canvas, click SAVE to save your changes to the vSphere
Objects dashboard.

Your dashboard appears in the list of dashboards in the navigation pane.

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Task 3: Modify the Widgets in the vSphere Objects Dashboard
After creating a dashboard, you access it and use its widgets.

1. If it is not already open, click the vSphere Objects dashboard in the navigation pane.

2. Select Edit Dashboard from the Actions drop-down menu at the top of the dashboard.

3. Find a cluster object in the vSphere Objects for SA-Datacenter widget.

a. At the upper right of the vSphere Objects for SA-Datacenter widget, click the Show
Toolbar icon.

b. In the widget toolbar, enter compute in the Filter.

Objects that contain the string compute are listed.

c. Select the SA-Compute-01 cluster in the list.

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4. View details about the SA-Compute-01 object.

a. In the widget toolbar, click the Object Detail icon.

b. If the Discard the changes to the Dashboard message appears, click


Yes.

c. In the Summary tab of the SA-Compute-01 cluster, review the details.

d. Click BACK in the navigation pane.

You are returned to the vSphere Objects dashboard.

5. Access the list of all the objects in the vSphere Objects for SA-Datacenter widget.

a. Delete the compute keyword in the Filter.

b. Verify that the vSphere Objects for SA-Datacenter widget shows all its objects.

NOTE

The Filter text box is a common utility that is available throughout the user interface,
including for widgets, wizards, and dialog boxes.
You enter the content (keyword) in the Filter field to find a particular item or items.
If you want to view the full list of items, you must delete the content (keyword) in the
Filter.

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Task 4: Configure Widget Interactions in the vSphere Objects
Dashboard
You configure the widget interaction between the Object List widget and the Object
Relationship widget.

1. If it is not already open, click the vSphere Objects dashboard in the navigation pane.

2. Select Edit Dashboard from the Actions drop-down menu at the top of the dashboard.

3. Modify the Object Relationship widget to allow interaction with other widgets.

a. Click the pencil icon to edit the Object Relationship widget.

b. For Self Provider, click Off.

c. Click SAVE.

4. Create a widget interaction between the vSphere Objects for SA-Datacenter widget and
the Object Relationship widget.

a. Click SHOW INTERACTIONS at the top of the dashboard canvas.

Connector and receiver icons appear.

b. In the vSphere Objects for SA-Datacenter widget, click the connector icon and move
your pointer to the receiver icon in the Object Relationship widget.

A line is drawn from the connector icon in the first widget to the receiver icon in the
second widget.

c. Click SAVE.

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5. Verify that the widget interaction works.

a. At the upper right of the vSphere Objects for SA-Datacenter widget, click the Show
Toolbar icon.

b. In the widget toolbar, enter compute in the Filter.

c. Select the SA-Compute-01 cluster in the results list.

d. Verify that the Object Relationship widget shows the parent-and-child object
relationships for the SA-Compute-01 object.

NOTE

When you select an object in the vSphere Objects for SA-Datacenter (Object List) widget,
that object is the input source in the Object Relationship widget.

e. If the Object Relationship widget does not display the object that you selected,
ensure that you set Self Provider to Off in the Object Relationship widget.

Task 5: Create the vSphere Metrics Dashboard


You create a vSphere Metrics dashboard and add the Metric Picker widget to the dashboard.

1. Start the New Dashboard wizard.

a. Click Dashboards in the header.

b. In the navigation pane, select the hamburger menu next to the Dashboards and
select Create Dashboard.

The New Dashboard wizard appears.

2. Enter vSphere Metrics as the name of the dashboard.

3. From the Widgets pane, drag the Metric Picker widget to the left side of the dashboard
canvas.

4. To edit the widget, click the pencil icon.

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5. In the Configure Metric Picker dialog box, configure the widget.

Option Action

Title Leave the default name Metric Picker.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

No information appears in the Metric Picker widget because you must configure a widget
to interact with it.

a. Click SAVE.

6. Leave the dashboard open for the next task.

Task 6: Add More Widgets to the vSphere Metrics Dashboard


You add the Metric Chart and Environment Overview widgets to the vSphere Metrics
dashboard.

The Metric Chart widget shows a line chart of the recent performance and the predicted future
performance of a metric. The Environment Overview widget shows the health, risk, and
efficiency for a given object in the managed inventory.

1. From the Widgets pane under the vSphere Metrics dashboard, drag the Metric Chart
widget to the dashboard canvas, placing it under the Metric Picker widget.

2. To edit the Metric Chart widget, click the pencil icon in the upper-right corner of the
dashboard.

3. In the Metric Chart dialog box, configure the widget.

Option Action

Title Leave the default name Metric Chart.

Refresh Content Click Off.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Click Off.

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4. Leave the default values for the remaining options and click SAVE.

No information appears in the Metric Chart widget because you must configure a widget
to interact with it.

5. Use the Filter to search for the Environment Overview widget in the vSphere Metrics
dashboard.

NOTE

The Environment Overview widget is different from the Environment Status widget.

6. Drag the Environment Overview widget to the right of the Metric Picker widget.

7. Drag or resize the widgets so that the widget layout appears similar to the screenshot.

8. In the Environment Overview widget, click the Edit Widget (pencil) icon.

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9. Configure the widget.

Option Action

Title Keep the default name Environment Overview.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Click On.

10. Expand the Input Data section.

11. Click the Config tab.

12. Expand Basic.

13. In the Filter, enter compute.

A list of objects containing the word compute appears.

14. Select SA-Compute-02.

SA-Compute-02 appears in the Selected Object text box.

15. Click SAVE.

The Environment Overview widget shows the environment inventory tree for the cluster.

16. Click SAVE to save the dashboard.

Task 7: Configure a Widget Interaction in the vSphere Metrics


Dashboard
You configure a widget interaction between the Environment Overview widget and the Metric
Picker widget. You also create a widget interaction between the Metric Picker widget and the
Metric Chart widget.

1. Edit your vSphere Metrics dashboard.

a. Verify that vSphere Metrics is selected in the navigation pane.

b. Select Edit Dashboard from the Actions drop-down menu at the top of the
dashboard.

The vSphere Metrics dashboard canvas appears.

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2. Create an interaction between the Environment Overview widget and the Metric Picker
widget.

a. Click SHOW INTERACTIONS.

Two types of connector and receiver icons appear: Object and Metric.
b. In the Environment Overview widget, click the object connector icon and move the
pointer to the object receiver icon in the Metric Picker widget.

3. Create an interaction between the Metric Picker widget and the Metric Chart widget.

a. In the Metric Picket widget, click the metric connector icon and move the pointer
from this icon to the metric receiver icon.

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b. Click SAVE.

The Metric Picker and Metric Chart widgets do not display any information until you
interact with the widgets.

4. Test the widget interactions.


a. In the Environment Overview widget, click the web-01 virtual machine.

If you do not see web-01, you can choose any virtual machine.

b. Verify that the Metric Picker widget shows a list of virtual machine metrics.

c. In the Metric Picker widget, expand the Metrics > CPU Metrics and double-click
Usage (%).

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d. Verify that the metric chart appears in the Metric Chart widget.

Task 8: Modify the vSphere Objects Dashboard


You modify the vSphere Objects dashboard so that the vSphere Objects for SA-Datacenter
widget shows all the vSphere clusters in your environment.

1. In the navigation pane, select the vSphere Objects dashboard.

2. Select Edit Dashboard from the Actions drop-down menu.

The vSphere Objects dashboard canvas appears.

3. Clear the existing objects from the vSphere Objects for SA-Datacenter widget.

a. In the vSphere Objects for SA-Datacenter widget, click the pencil icon to edit the
widget.

b. Expand the Input Data section.

c. Select Objects.

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d. Click the Select All icon.

e. Click x to remove the selected objects.

4. Select the clusters to include in the vSphere Objects for SA-Datacenter widget.

a. Click the green plus icon to add new objects.

b. Expand the Tag Filter pane.

c. Select Object Types > Cluster Compute Resource.

d. Select all the cluster compute resources that are listed in the right pane.

e. Click OK.

5. Verify that the vSphere Objects for SA-Datacenter widget displays the SA-Compute-01
and SA-Compute-02 clusters.

6. Click SAVE.

Task 9: (Optional) Add More Widgets to the vSphere Objects


Dashboard
You modify the vSphere Objects dashboard by adding the Mashup Chart widget and the
Health Chart widget, and you create widget interactions between these widgets.

1. In the vSphere Objects dashboard, select Edit Dashboard from the Actions drop-down
menu.

2. Use the Filter to search for the Mashup Chart widget.

3. Drag the Mashup Chart widget to the dashboard canvas, placing it to the right of the
vSphere Objects for SA-Datacenter widget.

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4. To edit the Mashup Chart widget, click the pencil icon and configure the widget settings.

Option Action

Title Leave the default name Mashup Chart.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Click Off.

5. Leave the default values for the remaining options and click SAVE.

6. Drag the Health Chart widget to the dashboard canvas, placing it to the right of the
Object Relationship widget.

NOTE

Do not confuse the Health Chart widget with the Health widget.

7. Click the pencil icon and configure the Health Chart widget settings.

Option Action

Title Leave the default name Health Chart.

Refresh Content Click On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Click Off.

8. Click Input Transformation.

a. Select the Children check box.

9. Leave the default values and click SAVE.

10. Create an interaction between the vSphere Objects for SA-Datacenter widget and the
Mashup Chart widget.

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11. Create an interaction between the vSphere Objects for SA-Datacenter widget and the
Health Chart widget.

12. Click SAVE.

13. Verify that the widget interactions work.

a. In the vSphere Objects for SA-Datacenter widget, select the SA-Compute-01 Cluster.

b. Verify that the remaining widgets show data for the selected cluster.

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Lab 22 Creating a Dashboard with
the Custom Scoreboard Widget

Objective and Tasks


Create a configuration file and a widget:

1. Review the Contents of a Sample Metric Configuration File

2. Create a Metric Configuration File

3. Add the Scoreboard Widget to a Dashboard

4. Configure the Scoreboard Widget

5. Configure a Widget Interaction with the Scoreboard Widget

Task 1: Review the Contents of a Sample Metric Configuration File


You open a metric configuration file to review the set of metrics that the file creates for the
customization of the supported widgets.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Open the sample metric configuration file.

a. Click Administration in the header.

b. Expand Configuration in the navigation pane.

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c. Click Metric Configurations.

The Metric Configurations page appears in the right pane.

d. Expand ReskndMetric.

e. Select [Link].

4. From the student desktop, use Windows Explorer to find the [Link] file in
C:\Materials and open the text file.
5. Compare the XML in the [Link] file to the XML in the
[Link] file.
These files are similar, but the object type Cluster <ResourceKind
resourceKindKey="ClusterComputeResource" is created in the
[Link] file.
The [Link] file is provided as an example for creating metric
configurations.

Task 2: Create a Custom Metric Configuration File


You use the contents of the [Link] file to create a metric configuration file.

1. Click Administration in the header.

2. Select Configurations > Metric Configurations in the navigation pane.

3. At the top left of the Metric Configuration page, click ADD.

The Create Configuration dialog box appears.

4. Enter CustomScoreboardConfig as the name of the configuration.

5. Click OK.

In the left pane, CustomScoreboardConfig is selected, and its contents are shown in the
right pane.

6. Replace the contents of CustomScoreboardConfig with the XML text from the
C:\Materials\[Link] file.
7. Click SAVE.

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Task 3: Add the Scoreboard Widget to a Dashboard
You create a dashboard using the custom Scoreboard widget.

1. Start the New Dashboard wizard.

a. Click Dashboards in the header.

b. In the navigation pane, select the hamburger menu next to the Dashboards and
select Create Dashboard.

The New Dashboard wizard appears.

2. In the New Dashboard wizard, enter vSphere Object Score as the dashboard
name.

3. Drag the Object List widget from the Widgets pane to the dashboard canvas, placing it at
the top left.

4. To edit the Object List widget, click the pencil icon in the upper-right corner of the
dashboard.

5. In the Configure Object List dialog box, configure the widget settings.

Option Action

Title Enter vSphere Object List.

Refresh Content Select On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Select On.

Auto Select First Row Select Off.

a. Expand Input Data.

b. Select Objects.

c. Click the green plus icon to add new objects.

d. Expand the Tag Filter pane.

e. Select Adapter Instances > vCenter Server and select vRops Cloud as your vCenter
Server instance.

f. Select all the tags.

g. Click OK.

6. Click SAVE.

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Task 4: Configure the Scoreboard Widget
You configure the Scoreboard widget to show data as described by the XML in the
CustomScoreboardConfig file.
1. Drag the Scoreboard widget to the vSphere Object Score dashboard canvas, placing it to
the right of the vSphere Object List widget.

2. Expand the Scoreboard widget window by pulling the lower-right corner of the window to
the right, so that it uses the rest of the width of the canvas.

3. To edit the widget, click the pencil icon.

4. In the Configure Scoreboard dialog box, configure the widget.

Option Action

Title Leave the default name Scoreboard.

Refresh Content Select On.

Refresh Interval Leave 300 (seconds) selected.

Self Provider Select Off.

5. Expand Output Data.

6. Click the drop-down menu and select CustomScoreboardConfig.

7. Click SAVE.

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Task 5: Configure a Widget Interaction with the Scoreboard
Widget
You configure a widget interaction between the Object List widget and the Scoreboard
widget.

When you select an object in the Object List widget, that object is the focal point in the
vSphere Objects Score dashboard.

1. Create a widget interaction between the vSphere Object List widget and the Scoreboard
widget.

a. On the vSphere Object Score dashboard, click SHOW INTERACTIONS.

b. In the vSphere Objects for SA-Datacenter widget, click the connector icon and move
your pointer to the receiver icon in the vSphere Objects Score widget.

c. Click SAVE.

2. Verify that the Scorecard widget shows the metrics for the virtual machine object type as
defined in the CustomScoreboardConfig file.

a. For the vSphere Object List widget, click the Show Toolbar icon.

b. In the widget toolbar, enter app-01 in the Filter.

c. Select app-01 in the vSphere Object List widget.

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d. View the available metrics in the Scoreboard widget.

3. Verify that the Scoreboard widget shows the metrics for the host object type as defined in
the CustomScoreboardConfig file.

a. For the vSphere Object List widget, click the Show Toolbar icon.

b. In the widget toolbar, enter sa-esxi-01 in the Filter.

c. Select [Link] in the vSphere Object List widget.

d. View the available metrics in the Scoreboard widget.

4. Verify that the Scoreboard widget shows the metrics for the cluster object type as defined
in the CustomScoreboardConfig file.

a. For the vSphere Object List widget, click the Show Toolbar icon.

b. In the widget toolbar, enter cluster in the Filter.

c. Select SA-COMPUTE-01 in the vSphere Object List widget.

d. View the available metrics in the Scoreboard widget.

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5. Verify that the Scoreboard widget shows the metrics for the data center object type as
defined in the CustomScoreboardConfig file.

a. For the vSphere Object List widget, click the Show Toolbar icon.

b. In the widget toolbar, enter datacenter in the Filter.


c. Select SA-Datacenter in the vSphere Object List widget.

d. View the available metrics in the Scoreboard widget.

Q1. Do you see any metric data in the Scoreboard widget?


A1. No.

e. Open C:\Materials\[Link] and search for data center.

The custom [Link] file content that you copied into


CustomScoreboardConfig does not have any data center entries. So the data
center metrics are not shown in the custom scoreboard.

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Lab 23 Configuring Another
Dashboard Navigation within
Dashboard

Objective and Tasks


Navigate between the vSphere Objects dashboard and vSphere Metrics dashboard:

1. Create a Dashboard Interaction Between Your vSphere Objects Dashboard and the
vSphere Metrics Dashboard

2. Configure the Environment Overview Widget to Interact with the Other Widgets

3. Verify That the Dashboard Navigation Works

Task 1: Create a Dashboard Interaction Between the vSphere


Objects Dashboard and the vSphere Metrics Dashboard
In the vSphere Objects dashboard, you enable the vSphere Objects for SA-Datacenter widget
to interact with the Environment Overview widget in vSphere Metrics dashboard.

1. In the Chrome web browser, click vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

3. Select Dashboards in the header.

4. Click vSphere Objects in the navigation pane.

5. Select Edit Dashboard from the Actions drop-down menu at the top of the dashboard.

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6. Create a widget interaction between the vSphere Objects for SA-Datacenter widget and
the Environment Overview widget.

a. Click the SHOW INTERACTIONS.

b. From the SELECT ANOTHER DASHBOARD drop-down menu, select vSphere


Metrics.

c. In the vSphere Objects for SA-Datacenter widget, click the connector icon, and
while holding the mouse key down, drag the mouse to the receiver icon in the
Environment Overview widget.

7. Click SAVE to save the dashboard changes.

Task 2: Configure the Environment Overview Widget to Interact


with the Other Widgets
The Environment Overview widget in your vSphere Metrics dashboard is a self-provider. If this
widget has to interact with a widget on your vSphere Objects dashboard, the Environment
Overview widget must not be configured as a self-provider.

1. Select the vSphere Metrics dashboard in the navigation pane.

2. In the Environment Overview widget, click the Pencil icon.

3. Set Self Provider to Off.

4. Click SAVE.

The Environment Overview widget shows that the widget is not configured.

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Task 3: Verify That the Dashboard Navigation Works
You verify that you can select an object on the vSphere Objects dashboard and navigate to
the vSphere Metrics dashboard from the Dashboards page. You can then apply the object
selection.

1. Select the vSphere Objects dashboard in the navigation pane.

2. At the upper right of the vSphere Object list widget, click the Show Toolbar icon.

3. In the widget toolbar, enter compute in the Filter text box.

4. Select SA-Compute-01 in the vSphere Objects for SA-Datacenter widget.

The other widgets in the dashboard display data for the object that you selected.

5. In the vSphere Objects for SA-Datacenter widget, click the Dashboard Navigation icon.

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6. Select Navigate > vSphere Metrics.

The page changes to show your vSphere Metrics dashboard.

7. Verify that the top badge in the Environment Overview widget represents the SA-
Compute-01 cluster.

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Lab 24 Managing Dashboards

Objective and Tasks


Perform dashboard management tasks:

1. Change the Summary Tab for the Virtual Machine Objects

2. Create a Group for Your Dashboards

Task 1: Change the Summary Tab for the Virtual Machine Objects
You change the dashboard displayed in the Summary tab of an object type if you want a
different dashboard other than the default dashboard.

1. In the Chrome web browser, click vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

3. Navigate to manage dashboards page

a. Click Dashboards in the header.

b. In the navigation pane, select the hamburger menu next to Dashboards.

c. From the Hamburger icon drop-down menu, select Manage Dashboards.

The Manage Dashboards page appears.

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4. From the Horizontal ellipses menu, select Manage Summary Dashboards.

The Manage Summary Dashboards dialog box appears.

5. In the Adapter Type drop-down menu, select vCenter Adapter.

6. From the list, select Virtual Machine.

7. In the top-left corner, click the Assign a dashboard icon.

The All Dashboard dialog box appears.

8. Select the vSphere Metrics dashboard.

9. Click OK.

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10. Click SAVE.

11. Enter web-01 in the search box located in the header.

12. Select web-01 to display web-01 in the content pane.

The Summary tab for the web-01 virtual machine appears with Environment selected in
the header.

13. Verify that the Summary tab for the virtual machine displays the vSphere Metrics
dashboard.

14. Revert the Summary tab to the default dashboard.

a. Select Dashboards in the header.

b. From the Hamburger icon drop-down menu, select Manage Dashboard.

c. From the Horizontal ellipses menu, select Manage Summary Dashboards.

The Manage Summary Dashboards dialog box appears.

d. In the Adapter Type drop-down menu, select vCenter Adapter.

e. From the list, select Virtual Machine.

f. In the right panel at the top, click the Use Default icon.

The associated detail page changes to Virtual Machine Summary.

g. Click Save to save your change and close the Manage Summary Dashboards dialog
box.

15. Verify that the Summary tab for the first web-01 virtual machine displays the default
dashboard.

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Task 2: Create a Folder for Your Dashboards
You place related dashboards into a folder to organize the dashboard list and to make
navigation easier.

1. Select Dashboards in the header.

The Dashboards page appears.

2. Navigate to manage dashboards page

a. Click Dashboards in the header.

b. In the navigation pane, select the hamburger menu next to Dashboards.

c. From the Hamburger icon drop-down menu, select Manage Dashboards.

The Manage Dashboards page appears.


3. Select Manage Dashboard Folders from the ACTIONS menu.

The Manage Dashboard Groups dialog box appears.

4. Create a group folder.

Your new group name appears as a folder in the left panel.

a. In the left panel, select the Dashboard Groups folder.

b. Click the NEW FOLDER.

c. Enter Training for the new folder.

5. From the right panel, drag the vSphere Objects dashboard to the Training folder.

6. Drag the vSphere Metrics dashboard to the Training folder.

The vSphere Objects and vSphere Metrics dashboards are listed under Training.

7. Click SAVE.

8. Click Dashboards in the header.

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9. Verify that the Training dashboard folder appears.

a. In the navigation pane, select the hamburger menu next to Dashboards.

b. Verify Training folder is available.

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Lab 25 Creating and Configuring
Super Metrics

Objective and Tasks


Create super metrics for monitoring CPU and memory use in VMs:

1. Create a Super Metric

2. View the Super Metric Values

3. Use where Condition with a Numeric Filter to Create a Super Metric

4. Use where Condition with a String Filter to Create a Super Metric

5. Use Two where Conditions to Create a Super Metric

Task 1: Create a Super Metric


You create a super metric to determine the total amount (sum) of disk space for all virtual
machines in the cluster.

1. If the vRealize Operations Manager product UI is not active, select vRealize Suite >
vRealize Operations Product UI on the bookmarks toolbar in the Chrome web browser.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Start the Manage Super Metric wizard.

a. Click Administration in the header.

b. Select Configuration > Super Metrics.

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c. Click ADD.

The Manage Super Metric wizard appears.

4. Provide a name, description, and unit for the super metric.

The description and unit are optional.

a. In the Name text box in the upper right, enter SM-SumVMDiskspace%.

b. In the Description text box, enter sum of the virtual machines disk
space.
c. Leave the Unit option as is.

d. Click Next.

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5. Create a formula for calculating the total amount of disk space for all VMs.

a. From the Functions drop-down menu, select sum.

The cursor is automatically placed between the parentheses.

b. Enter Virtual and select Virtual Machine as the object type.

Based on the keyword that you enter, the search results are automatically generated.

c. Enter Configuration|Hardware|Disk Space and select


Configuration|Hardware|Disk Space (GB) in the search results.

d. Change the depth value to 2.

By default, the depth value is set to 1. Because you are applying the super metric
formula at the cluster level, you must change the depth value to 2.

e. Expand Preview.

f. Under Objects, search for cluster compute resource and select SA-
Compute-01 in the search results.

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g. Click the Refresh Chart icon

The refresh updates the super metric value for the object.

6. Click Next.

7. Associate the super metric with an object type.

a. In the Assign to Object Types drop-down menu, select Cluster Compute Resource.

b. Click Next.

8. Enable the super metric in the policy.

a. On the Enable in a Policy page of the wizard, verify that the default policy appears
and select the Cluster Compute Resource check box.

9. Click FINISH.

Task 2: View the Super Metric Values


You navigate to the cluster object and view the super metric values for the total amount of
disk space.

1. Enter app-01 in the search box in the header.

The app-01 virtual machine appears in the content pane on the right.

2. Click the app-01 virtual machine.

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3. Navigate to your super metric.

a. In the content pane, click the Metrics tab.

b. Click the Show previewable supermetrics icon.

c. If the Super Metric category does not appear in the list, wait for 5 minutes and try
again.

You can also click the Refresh icon in the header to update the contents.

d. Verify that the SM-SumVMDiskspace% super metric appears in the list.

You would only be able to see the supermetrics for the object types for its associated
with. Here the SM-SumVMDiskspace% super metric doesn't appear under show
previewable supermetrics icon for the virtual machine object type as super metric is
only associated with the Cluster Compute Resource object type.

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4. Click Environment in the header.

a. In the left pane, click vSphere Hosts and Clusters under Environment Overview.

b. Expand vSphere World and select SA-Compute-01.

c. Click the Show previewable supermetrics icon.

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d. Double-click the Property-SM-SumVMDiskspace% super metric to access the
metrics chart.

The super metric shows high and low values for disk space.

Task 3: Use where Condition with a Numeric Filter to Create a


Super Metric
You create a super metric to determine the number of VMs where CPU usage is greater than
60 percent.

1. Start the Manage Super Metric wizard to create a super metric.

a. Click Administration in the header.

b. Select Configuration > Super Metrics.

c. Click ADD.

The Manage Super Metric wizard appears.

2. Provide the name, description, and unit for the super metric.

The description and unit are optional.

a. In the Name text box, enter Count of VMs where CPU metric is > 60%.

b. In the Description text box, enter count of virtual machines which


have CPU Usage % greater than 60%.
c. From the Unit drop-down menu, select %.

d. Click Next.

3. Create a formula for counting all VMs that have a CPU metric that is greater than 60
percent.

a. From the Functions drop-down menu, select count.

b. Enter Virtual and select Virtual Machine as the object type.

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c. Enter CPU|Usage and select CPU|Usage (%) in the search results.

d. Change the depth value to 8.

By default, the depth value is set to 1. Because you are applying the super metric
formula at the vSphere World level, you must change the depth value to 8.

e. Enter where=($value > 60)})


f. Alternatively, copy and paste the entire super metric formula into the super metric
editor.

count({Virtual Machine: CPU|Usage, depth=8,where=($value


> 60)})

g. Expand Preview.

h. Under Objects, search for compute resource and select SA-Compute-01.

i. Click Refresh Chart.

The super metric value for the object is updated.

j. Click Next.

4. Associate the super metric with an object type.

a. Under the Assign to Object Types drop-down menu, select vSphere World.

b. Click Next.

5. Enable the super metric in the policy.

a. Ensure that the default policy appears in the right pane and select the vSphere
World check box.

6. Click Finish.

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Task 4: (Optional ) Use where Condition with a String Filter to
Create a Super Metric
You create a super metric to determine the number of virtual machines that use Windows-
based operating systems.

1. Start the Manage Super Metric wizard to create a super metric.

a. Click Administration in the header.

b. Select Configuration > Super Metrics.

c. Click ADD.

The Manage Super Metric wizard appears.

2. Provide the name, description, and unit for the super metric.

The description and unit are optional.


a. In the Name text box in the upper right, enter Count of VMs with Windows
OS.
b. In the Description text box, enter Count of all virtual machines with
Windows based operating system.
c. Leave the Unit option as is.

d. Click Next.

3. Create a formula for counting all VMs with Windows operating systems.

a. From the Functions drop-down menu, select count.

b. Enter Virtual and select Virtual Machine as the object type.

c. Enter Summary|Guest Operating System|Guest OS from Tools.

d. Change the depth value to 5.

Because you are applying the super metric formula at the data center level, you must
change the depth value to 5.

e. Enter where ="Summary|Guest Operating System|Guest OS from


Tools startsWith Microsoft Windows"})

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f. Alternatively, copy and paste the entire super metric formula into the super metric
editor.

count({Virtual Machine: Summary|Guest Operating


System|Guest OS from Tools, depth=5, where
="Summary|Guest Operating System|Guest OS from Tools
startsWith Microsoft Windows"})

g. Expand Preview.

h. Under Objects, search for compute resource and select SA-Compute-01.

i. Click Refresh Chart.

The super metric value for the object is updated.

j. Click Next.

4. Associate the super metric with an object type.

a. Under the Assign to Object Types drop-down menu, select SA-Datacenter.

b. Click Next.

5. Enable the super metric in the policy.

a. Ensure that the default policy appears in the right pane and select the SA-Datacenter
check box.

6. Click Finish.

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Task 5: (Optional) Use Two where Conditions to Create a Super
Metric
You create a super metric to determine the number of virtual machines where CPU use is
greater than 70 percent or where memory use is greater than 60 percent.

1. Start the Manage Super Metric wizard.

a. Click Administration in the header.

b. Select Configuration > Super Metrics.

c. Click ADD.

The Manage Super Metric wizard appears.

2. Provide the name, description, and unit for the super metric.

The description and unit are optional.


a. In the Name text box, enter Count of heavily utilized VMs either
for CPU or Memory.
b. In the Description text box, enter Super metric to find the count of
virtual machines with CPU usage% greater than 70% OR
memory usage% greater than 60%.
c. Leave the Unit option as is.

d. Click Next.

3. Create a formula for counting all VMs with Windows operating systems.

a. From the Functions drop-down menu, select count.

b. Enter Virtual and select Virtual Machine as the object type.

c. Enter CPU|Usage and select CPU|Usage (%) from the search results.

d. Change the depth value to 8.

Because you are applying the super metric formula at the vSphere World level, you
must change the depth value to 5.

e. Enter where = ($value > 70|| {metric=Memory | Usage } >


60)})

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f. Alternatively, copy and paste the entire super metric formula into the super metric
editor.

count({Virtual Machine: CPU|Usage, depth=8, where=($value


> 70 || {metric=Memory|Usage} > 60)})

g. Expand Preview.

h. Under Objects, search for compute resource and select SA-Compute-01.

i. Click Refresh Chart.

The super metric value for the object is updated.

j. Click Next.

4. Associate the super metric with an object type.

a. Under the Assign to Object Types drop-down menu, select vSphere World.

b. Click Next.

5. Enable the super metric in the policy.


a. Ensure that the default policy appears in the right pane and select the vSphere
World check box.

6. Click Finish.

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Lab 26 Creating Local Users and
User Groups

Objective and Tasks


Create a local user, a role, and a local user group:

1. Create a Local User

2. Test the User Account Access

3. Create a Custom Role

4. Create a Local User Group

5. Test the User Account Access After Changes

Task 1: Create a Local User


You create a local user and assign read-only permissions in vRealize Operations.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: Student01

• Password: VMware1!

3. Click Administration in the header.

4. In the navigation pane, select Access > Access Control.

The Access Control pane appears.

5. On the User Accounts tab, click ADD.

The Add User wizard appears.

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6. On the User Details page, configure the user name, password, email address, and
description.

Option Action

User Name Enter Student01.

Password Enter VMware1!

Confirm Enter VMware1!


Password

First Name Enter your first name.

Last Name Enter your last name.

Email Address Enter student01@[Link].

Description Enter A Read only user with access to all the


objects.

7. Leave the remaining check boxes deselected.

8. Click Next.

9. Click the Objects tab.

You do not click the Groups tab because you add a user group later.

10. Select ReadOnly from the Select Role drop-down menu.

11. Select the Assign this role to the user check box.

12. Select the Allow access to all objects in the system check box.

13. Click Finish.

14. On the Access Control page, select the check box for the user Student01 on the User
Accounts tab.

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15. Under Details for user, click the Permissions tab and verify that the user account has
read-only permissions and access to all objects.

The user account with the ReadOnly role is a member of the user group called Everyone.
This user group can access all the objects in the system.

16. On the User groups tab, verify that the user account belongs to the Everyone group.

17. Click the User icon drop-down menu in the header and click Log Out.

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Task 2: Test the Local User Account Access
You test the user account access before you add the user to different user groups.

1. Log in to the vRealize Operations product UI.

• User name: Student01

• Password: VMware1!

2. Verify that the Student01 user has read-only access to all dashboards.

a. Select Dashboards in the header.

The Getting Started page appears.

b. From the Dashboards drop-down menu in the navigation pane, select Manage
Dashboards.
c. Click the ellipsis icon next to Assess Cost.

Q1. What actions are available for the Assess Cost dashboard?
A1. Only the Disable action is available because the user Student01 has read-only permissions.

3. Verify that the Student01 user has read-only access to all views.

a. In the navigation pane, select Views.

Q2. Do you see the ADD button on the views page?


A2. No.

b. Select the Admission Control Enabled? view.

Q3. Is the ellipsis icon available for the Admission Control Enabled? view?
A3. No.

4. Verify that the Student01 user has read-only access to the Alerts page and all alerts.

a. Click Alerts in the header section.

Q4. Do you see the Actions drop-down menu on the Triggered Alerts pane?
A4. No.

5. Verify that you can see all the objects in vSphere World and the actions available for these
objects.

a. Select Environment in the header.

b. In the navigation pane, select vSphere Hosts and Clusters.

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c. Expand vSphere World and verify that you can see your vCenter Server cloud
account, data center, clusters, hosts, virtual machine, and datastores.

d. Click [Link] in the vSphere World inventory tree.

e. View the [Link] object details in the right pane.

Q5. Do you see the Actions drop-down menu next to [Link]?


A5. No.

6. Verify whether the Student01 user can access all the content on the Administration page.

a. Select Administration in the header.

Q6. Do you see the Access category in the navigation pane?


A6. No.

7. Click the User icon drop-down menu in the header and click Log Out.

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Task 3: Create a Custom Role
You create a custom role to combine a particular set of privileges that are not available in any
of the existing roles.

1. Log in to the vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

2. Click Administration in the header.

3. In the navigation pane, select Access > Access Control.

4. On the Access Control page, click the Roles tab.

5. Click ADD.
The Create Role dialog box appears.

6. In the Name text box, enter Ops-Role.

7. In the Description text box, enter A role having access to Dashboards


and Environment section only.
8. Click OK.

The new role appears in the Roles tab list.

9. Select Ops-Role in the list.

Information about the new role appears in the Details for Role pane at the bottom of the
page.

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10. Assign permissions to the role.

a. In the Ops-Role Permissions pane, click EDIT at the bottom right.

The Assign Permissions To Role dialog box appears.

b. Select the Dashboards and Environment check boxes.

c. Click UPDATE to save the permission changes.

11. Verify that the details of the role are correct.

The Permissions panel shows that the dashboards and environment permissions are
selected.

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Task 4: Create a Local User Group
You create local user groups to give related users the same set of privileges to the same set of
objects.

1. Click Administration in the header.

2. In the navigation pane, select Access > Access Control.

3. Click the User Groups tab.

4. Click ADD.

The Add User Group wizard appears.

5. For 1. Name and Description, configure the user group’s name and description.

Option Action

Group Name Enter Ops-Group.

Description Enter NOC Team.

6. Click Next.

7. For 2. Assign Members and Permissions, configure a member and an object.

a. On the Members tab, select the check box next to Student01.

b. Click the Objects tab.

c. Select Ops-Role from the Select Role drop-down menu.

d. Select the Assign this role to the group check box.

e. In the Select Object Hierarchies pane on the left, select vSphere Hosts and
Clusters.

f. In the Select Object pane on the right, expand the vSphere World object until the
SA-Compute-01 object appears, and click Yes, if you see a warning.

g. Select the SA-Compute-01 check box.

h. Select the Propagation check box next to SA -Compute-01.

i. Expand SA-Compute-01.

All objects in this cluster are automatically selected.

j. Click Finish.

The Ops-Group user group appears on the User Groups tab.

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8. Select Ops-Group in the list to verify the details.

Information about the user group appears in the Details for the group pane at the bottom
of the page.

The user account that you created appears in the User Accounts pane because the user
account is a member of Ops-Group.

a. On the Permissions tab, verify that the user group has Ops-Role permissions applied.

b. On the User Accounts tab, verify that the user account student01 belongs to Ops-
Group.

9. Click the User icon drop-down menu in the header and click Log Out.

Task 5: Test User Account Access After Changes


You test the user account access after changes are made to the account.

1. Log in to the vRealize Operations Product UI.

• User name: Student01

• Password: VMware1!

2. Verify that Student01 has both read and write access to the Dashboards page.

a. Click Dashboards in the header.

The Getting started page appears.

b. From the Dashboards drop-down menu in the navigation pane, select Manage
Dashboards.

c. Select the check box next to Assess Cost and click the ellipsis icon.

Q1. What actions are available for the Assess Cost dashboard?
A1. Export, Disable, Delete, Change Ownership, and other actions.

d. In the navigation pane, select Reports.

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e. Click the ellipsis icon and verify that the following actions are available: Run,
Schedule, Add, Edit, Delete, and Clone.

3. Verify that Student01 has both read and write access to the View page and all the views.

a. In the navigation pane, select Views.

Q2. Do you see the ADD button on the views page?


A2. Yes.

b. Select the Admission Control Enabled? view.

Q3. Is the ellipsis icon available for the Admission Control Enabled? view?
A3. Yes.

4. Verify that the Student01 user can access the Alerts page and all alerts.

a. Click Alerts in the header section.

Q4. Do you see the Actions drop-down menu on the Triggered Alerts pane?
A4. No.

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5. Verify that you can see all the objects in the entire vSphere World tree and perform
actions on these objects.

a. Select Environment in the header.

b. In the navigation pane, select vSphere Hosts and Clusters.


c. Expand the vSphere World tree and verify that you can see your vCenter Server cloud
account, data center, clusters, hosts, virtual machine, and datastores.

d. Click [Link].

e. View the [Link] object details in the center pane.

Q5. Do you see the Actions drop-down menu next to [Link]?


A5. Yes.

6. Verify that the Student01 user has access to view all the content on the Administration
page.

a. Select Administration in the header.

Q6. Do you see the Access category in the navigation pane?


A6. No.

IMPORTANT

In Task 2, the Student01 user is assigned read-only permissions. During Task 4, Student01
is added to Ops-Group. Ops-Group is assigned the Ops-Role, which has read-write
permissions on the Dashboard and Environment pages. So Student01 has a union of
permissions, which means Student01 can view all the objects and has write permissions on
the Dashboard and Environment pages.

7. Click the User icon drop-down menu in the header and click Log Out.

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Lab 27 Configuring an LDAP
Authentication Source and Importing
AD Users

Objective and Tasks


Configure an LDAP authentication source and import an LDAP user from an Active Directory
source:

1. Configure LDAP as the Authentication Source

2. Import a User from the Active Directory Source

3. Test Account Access for the AD User

Task 1: Configure an LDAP Source


To use Lightweight Directory Access Protocol (LDAP) users in vRealize Operations, you must
first configure an LDAP as an authentication source.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Administration in the header.

4. In the navigation pane, select Access > Authentication Sources.

5. Click ADD.
The Add Source for User and Group Import dialog box appears.

6. In the Source Display Name text box, enter AD for Training.

7. From the Source Type drop-down menu, select Open LDAP.

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8. Click Advanced as the integration mode.

9. In the Host text box, enter [Link].

The Active Directory host name of your lab environment is [Link].

10. Ensure that the Use SSL/TLS check box is deselected.

11. In the Base DN text box, enter DC=VCLASS,DC=LOCAL.

12. In the User Name text box, enter VCLASS\Administrator.

13. In the Password text box, enter VMware1!.

14. Click Test to test the connection.

15. If the message Info Test connection was successful appears, click OK.
16. In the Review and Accept Certificate box, select the Accept this Certificate check box.

17. Click OK.

18. Click OK to save the changes and close the Add Source for User and Group Import dialog
box.

19. Verify that [Link] is listed under Authentication Sources.

Task 2: Import a User from the LDAP Source


You import a user into vRealize Operations from the LDAP source.

1. In the navigation pane, click Access Control.

2. In the right pane, select User Accounts.

The Import Users wizard appears.

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3. Click the ellipsis icon and select Import.

4. For 1. Import Users, provide the user details.

a. In the Import From drop-down menu, select AD for training.

AD for training is the LDAP source that you configured in the previous task.

b. Leave Basic selected.

c. In the Search String text box, enter itmgr and click Search.

The itmgr user name appears in the list.

5. Select the check box next to itmgr@[Link] and click Next.

6. For 2. Assign Groups and Permissions, assign a user group, role, and objects to the
LDAP user.

a. On the Groups tab, select the Ops-Group check box.

b. Click the Objects tab.

c. From the Select Role drop-down menu, select ReadOnly.

d. Select the Assign this role to the user check box.


e. In the Select Object Hierarchies pane on the left, select vSphere Hosts and
Clusters.

You do not select the Allow access to all objects in the system check box.

f. In the Select Object pane on the right, expand the vSphere World object until you
see SA-Compute-01.

g. Select the SA-Compute-01 check box.

h. Select the Propagation check box next to SA-Compute-01.

i. Click Finish.

7. Verify that itmgr@[Link] appears on the User Accounts tab.

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8. Verify that the user details are correct.

a. Select the check box next to itmgr@[Link].

b. Under Details for user: it mgr, select the User groups tab.

c. Verify that the it mgr user belongs to the Ops-Group.

d. Select the Permissions tab.

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e. Verify the role assigned to the it mgr user.

On the Permissions tab, you see that the user account has both the ReadOnly role
(user was directly assigned this role during import) and the Ops-Role (when user was
added to OPS-Group) role.

9. Click the User icon drop-down menu in the header and click Log Out.

Task 3: Test User Account Access


You test the newly created account to verify that the account permissions, before giving the
account to the end user.

1. Log in as user itmgr.

a. Select AD for Training from the drop-down menu.

b. Enter itmgr for the user name.

c. Enter VMware1! for the password.

d. Click Log In.

e. If the login is unsuccessful, append the domain name to the user name, for example,
itmgr@[Link].

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2. Verify that you see only the SA-Compute 01 cluster and its child objects.

a. Click Environment in the header.

b. In the navigation pane, select vSphere Hosts and Clusters.

c. Expand the inventory tree and verify that you see only the SA Compute-01 cluster and
its child objects.

3. Click the User icon drop-down menu in the header and click Log Out.

4. Log in as user admin to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

5. If you are unable to log in with the admin user account, verify that Local Users is selected
in the login screen.

Local Users is the correct authentication source.

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Lab 28 Monitoring vRealize
Operations

Objective and Tasks


Monitor and manage vRealize Operations:

1. Monitor the Health of the vRealize Operations Instance

2. Generate a Support Bundle

3. View the vRealize Operations Log Files

4. Review a Pre-Upgrade Assessment Report

Task 1: Monitor the Health of the vRealize Operations Instance


You use vRealize Operations built-in dashboards to monitor the overall status of a cluster and
its nodes, including main services and key components.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar of the Chrome web browser.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Dashboards from the header.

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4. From the Dashboards drop-down menu, select vRealize Operations > Self Cluster
Statistics.

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5. From the Self Cluster Statistics dashboard, navigate to the Top Processing Info widget
and review the information.

a. Record the number of objects. _ _ _ _ _ _ _ _ _ _

b. Record the number of forward data entries. _ _ _ _ _ _ _ _ _ _

c. Record the number of nodes. _ _ _ _ _ _ _ _ _ _

Task 2: Generate a Support Bundle


You generate a support bundle and view the logs and configuration files that are used by
VMware technical support specialists for troubleshooting issues.

1. Click Administration in the header.

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2. In the navigation pane, select Support > Support Bundles.

The Support Bundles page appears in the content pane.

3. Click ADD to create a support bundle.

The Generate Support Bundles dialog box appears.

a. For Select the type of bundle to generate, select Full support bundle - includes full
log and charts.

b. Under Select nodes to include in bundle, select the check box next to sa-vrops-
[Link].

c. Click OK.

The Support bundle generation started message appears.

d. Click OK.

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4. On the Support Bundles page, monitor the status column for the bundle-creating
process.

The process takes 4 to 5 minutes to complete in the lab environment. However, in large
environments, it might take longer.

5. When the status is succeeded, download the support bundle.

a. From the Support Bundles page, select the support bundle that you recently
generated.

b. Click the ellipsis icon.

c. Select Download.

A dialog box appears asking you to save the cluster ZIP file on the student desktop.

d. Click Save to save the file to the Downloads folder.

The ZIP file is downloaded to the student desktop.

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6. View the files from the downloaded support bundle.

a. Right-click the ZIP file in the download bar and select Show in the folder.

b. On your student desktop, extract all the files and review the information in the
support bundle.

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Task 3: View the vRealize Operations Log Files
You view log files in the log file inventory of vRealize Operations to familiarize yourself with the
types of available logs.

1. Click Administration in the header of the vRealize Operations product UI.

2. In the navigation pane, select Support > Logs.

The log file inventory tree appears on the Logs page.

3. Expand the various log folders and view the list of log files in these folders.

4. In the Collector folder, double-click the [Link] file.

The contents of this log file appear.

The log file contents are useful when you work with a VMware support specialist to
troubleshoot an issue.

Task 4: Review a Pre-Upgrade Assessment Report


You review a sample pre-upgrade assessment report that contains relevant information for
making appropriate changes to content before an upgrade to vRealize Operation 8.2.

When you want to use discontinued or disabled metrics from your existing content, the
vRealize Operations Upgrade Assessment Tool can help you scan the content for these
metrics and provide you with recommended replacements in form of a pre-upgrade
assessment report.

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1. On the student desktop, click File Explorer and select Downloads.

a. Right-click the Preupgrade assessment report\cluster_[various


numbers]_vrops81bl[dd mm yyyy].[Link] file.

b. Click Extract All.

c. Click Extract.

d. If an error message appears, select the Do this for all current items check box and
click Skip.

2. Navigate the folder structure to find the report details

a. Select the folder called apuat-data and then select report.

b. Double-click [Link]

c. If prompted, select Google Chrome.

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3. Review the report.

A list of all potentially impacted user content is shown on the Removed/Disconnected


Metrics tab. Information about the system's upgrade ability can be found on the System
Validation Checks tab.

a. Review the information about system validation checks.

The System Validation Checks report indicates that insufficient disk space exists to
perform the upgrade.

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b. Review the information about removed or discontinued metrics.

The vRealize Operation Content Validation Report is provided. It shows that nine out
of nice management packs are impacted by the upgrade.

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Lab 29 Installing Management Packs

Objective and Tasks


Install management packs:

1. Configure the Ping Adapter

2. Explore the Ping Overview Dashboard

3. Install the SDDC Management Health Solution

4. Use the VMware SDDC Health Monitoring Solution to Monitor SDDC Objects

Task 1: Configure the Ping Adapter


You configure the ping adapter, which verifies the availability of end points that exist in your
virtual environment.

1. In the Chrome web browser, select vRealize Suite > vRealize Operations Product UI on
the bookmarks toolbar.

2. Log in to the vRealize Operations product UI.

• User name: admin

• Password: VMware1!

3. Click Administration in the header.

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4. In the navigation pane, select Solutions > Repository.

The built-in management packs are shown.

a. On the VMware vRealize Ping pane, click ACTIVATE.

b. If the message Activate Management Pack VMware vRealize Ping?


appears, click Yes.

5. Configure the ping adapter.

a. Select Administration > Configuration > Metric Configurations.

b. In the navigation pane, expand SolutionConfig and click ping_adapter_config.

c. Edit the default configuration file by replacing the content with the following code and
click Save.

<?xml version="1.0" encoding="UTF-8"?>


<AdapterKinds>
<AdapterKind adapterKindKey="PingAdapter">
<AddressList>
[Link]/24, [Link]/24, [Link]/24,
[Link]
</AddressList>
</AdapterKind>
</AdapterKinds>

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d. Select Administration > Repository > VMware vRealize Ping.
e. Click Add Account for the VMware vRealize Ping and configure the account
information.

Option Action

Name Enter Ping Solution.

Description Enter Ping Solution Configuration.

Unique Name Enter PingAdapter.

Configuration File Name Enter ping_adapter_config

Collector Group Leave Default collector group.

f. Click VALIDATE CONNECTION and select OK.

g. When the message Info Test connection Successful appears, click OK.

h. To apply the new configuration, click ADD.

You must wait 20 minutes before proceeding to the next steps. During this time, the
ping adapter collects relevant data.

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Task 2: Explore the Ping Overview Dashboard
You access the Ping Overview dashboard to review ping adapter details such as latency
distribution and packet loss distribution.

1. In the header, click Dashboards.

2. In the navigation pane, select Ping Overview.

The Dashboard appears.

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3. Edit Ping Targets.

a. Click the Ping Targets (non vSphere) widget and click the edit icon.

b. Select Refresh Content On.

c. Change the Refresh Interval to 30 seconds.

d. Click SAVE.

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4. Review the widget information.

Widget Use

Latency Distribution View objects that are experiencing high latency.

Packet Loss Distribution View objects that are experiencing high packet loss.

Ping Targets View the list of ping targets grouped by their FQDN.
Latency and packet loss information is also displayed
for the ping object.

Breakdown by Source Initiator View the list of ping statistics by the source (ping
initiator).
You can ping the target from multiple locations to
determine whether the issue is network-related or
server-related.

Task 3: Install the SDDC Management Health Solution


You install the SDDC management health solution in vRealize Operations so that you can
monitor and troubleshoot problems in the SDDC components.

1. If the vRealize Operations product UI is not active, select vRealize Suite > vRealize
Operations Product UI on the bookmarks toolbar of the Chrome web browser.

2. Log in to vRealize Operations Product UI.

• User name: admin

• Password: VMware1!

3. Click Administration in the header of the vRealize Operations product UI.

4. Add the SDDC Management Health Solution to the Repository.

a. In the navigation pane, select Support > Repository.

The built-in management packs are shown.

b. Scroll to the bottom of the list and click ADD/UPGRADE.

The Add Solution dialog box opens.

c. Click BROWSE and navigate to Downloads.

d. Double-click the VMware SDDC Health Monitoring Solution installation PAK file
[Link].

e. Click UPLOAD and wait 5 minutes for the process to complete.

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f. Click NEXT.

g. Accept the License Agreement and click NEXT.

The installation process starts, and its steps are detailed.

h. Click FINISH.

You must allow 20 minutes for the system to update and for the newly installed
management pack to collect data.

5. Select Dashboards > VMware SDDC Management Health to verify the successful start of
data collection.

Task 4: Use the VMware SDDC Health Monitoring Solution to


Monitor SDDC Objects
You use the dashboards and policies of the SDDC Management Health Solution to view,
monitor, and troubleshoot objects in your SDDC cloud infrastructure.

1. Click Dashboards in the header.

2. In the navigation pane, select the hamburger menu next to the Dashboards.

3. Select Create Dashboard select Dashboard List > SDDC Management Health Overview.

4. Find alerts related to SDDC Health Monitoring Solution.

a. Select Administration > Policies and select SDDC Health Policy.

b. At the top of the pane, click the ellipsis icon and select Set Default Policy.

c. Click Save.

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5. Review the widgets on the dashboard.

You can monitor the health of each component in the SDDC management stack using
these widgets.

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a. In the SDDC Application: Infrastructure Health widget, double-click the nodes to view
information.

b. Review the health of the selected instances, nodes, and services.

c. From the Health Alerts (Performance and Availability) widget, view the list of alerts
related to performance and availability.

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Answer Key

Lab 1 Connecting to the Product UI


Q1. What are the names of the key areas?
A1. Extend Monitoring, Learn and Evaluate, and Run Assessments.
Q1. Which operating system is running on app-01 VM?
A1. CentOS 7 runs on app-01.
Q2. Does the app-01 VM have any active alerts?
A2. No.
Q3. What values are provided for Time Remaining and Capacity Remaining?
A3. Time remaining is greater than 1 year and capacity remaining is 32%. The values might
vary depending on your system.
Q4. What values are provided for CPU Usage and Free Memory in the Utilization pane?
A4. Values vary depending on current resource usage.
Q1. How many ESXi hosts does each cluster have?
A1. SA Compute-01 has two ESXi hosts and SA Compute-02 has two ESXi hosts.
Q2. How many datastores does each cluster have?
A2. SA Compute-01 has one datastore and SA Compute-02 has one datastore.
Q3. How many CPU cores does each host have?
A3. Each host has two CPU cores.
Q4. How much memory does each host have?
A4. sa-esxi-01 and sa-esxi-02 have 6 GB memory and the remaining ESXi hosts have 7 GB
memory.
Lab 2 Connecting to the Administration UI
Q1. What is the status of the vRealize Operations cluster?
A1. The vRealize Operations cluster is online. The System Status pane shows the cluster
status, high availability, and continuous availability configuration. You can configure
high availability and continuous availability.

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Q2. How can you enable high availability on this cluster? Why is the Enable HA option
unavailable?
A2. To enable high availability on a cluster, you need at least two nodes. Only one node
exists in the vRealize Operations cluster.
Lab 6 Creating Tags and Applications
Q1. What is the status of the vRealize Operations cluster?
A1. The vRealize Operations cluster is online. The System Status pane shows the cluster
status, high availability, and continuous availability configuration.
Q1. What are the names of the key areas?
A1. Extend Monitoring, Learn and Evaluate, and Run Assessments.
Q1. Which operating system is running on app-01 VM?
A1. CentOS 7 runs on app-01.
Q2. Does the app-01 VM have any active alerts?
A2. No.
Q3. What values are provided for Time Remaining and Capacity Remaining?
A3. Time remaining is greater than 1 year and capacity remaining is 43%. The values might
vary, depending on your system.
Q4. What values are provided for CPU Usage and Free Memory in the Utilization pane?
A4. CPU Usage is 165.4 MHZ, and Free Memory is 350.01 MB.
Lab 8 Creating Custom Policies
Q1. Based on the policies that you created, which policy has a higher priority? (Policies
with lower numbers have a higher priority than policies with higher numbers.)
A1. TestDev Policy.
Q2. Which policy has a lower priority than the ones that you created?
A2. VMScale Policy.
Q3. Why is the policy for the scale VM TestDev Policy and not VMScale Policy?
A3. TestDev Policy is assigned to TestDevGroup. TestDev Policy has a higher priority than
VMScale Policy. As a result, the effective policy of the scale-02 VM is the higher
priority policy, which is TestDev Policy. The policy is TestDev Policy because the
scale-02 VM belongs to both TestDevGroup and VMScaleGroup.
Lab 9 Investigating Missing Metrics
A1. No, not all VMs present a value for the Guest File System|Utilization (%) metric.
Lab 11 Assessing and Optimizing Capacity

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Q1. Are any clusters at the critical level?
A1. No cluster is at the critical level.
Q2. What cost savings are provided?
A2. The savings are $13 per month. This value might be different in your lab.
Q3. Which cluster is most constrained?
A3. None of the clusters are shown as most constrained.
Q4. Which resource is most constrained?
A4. None of the resources are shown as most constrained.
Q1. How much is the potential cost savings from reclaimable resources?
A1. The cost savings are $13 per month. This value might be different in your lab.
Q2. How many VMs have reclaimable resources?
A2. Zero VMs. This value might be different in your lab.
Q3. Which resource (CPU, memory, or disk space) has the reclaimable capacity, and how
much capacity can be reclaimed Under the Total Reclaimable Capacity widget?
A3. None. This value might be different in your lab.
Q1. How many oversized and undersized VMs do you have?
A1. Four oversized and zero undersized VMs. These number might be different in your
lab.
Q2. What resource is overallocated? How much of this resource is allocated to the VM?
A2. Memory is overallocated, and 2 GB of memory is allocated to the VM.
Q3. What is the recommended resource reduction size?
A3. The recommended resource reduction size is as follows: 2 CPUs and 2 GB of memory.
Lab 12 Creating What-If Scenarios
Q1. Does the workload (VMs) fit in the SA-Compute-01 cluster?
A1. Yes.
Q2. How much does it cost to run the workload in the SA-Compute-01 cluster?
A2. It costs US$47/month. The cost might be different for your lab.
Q1. What effect might the addition of a new ESXi host have on the time remaining?
A1. Time remaining is greater than one year.
Q1. What is the total monthly cost of running this workload on Microsoft Azure?
A1. The cost is $36. This value might be different in the lab.

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Lab 13 Optimizing Performance
Q1. What is the optimization status of SA-Datacenter?
A1. Not Optimized.
Q2. Which cluster is most heavily used?
A2. SA-Compute-01.
Q3. Which action can help to optimize the performance of SA-Datacenter?
A3. Balance the workloads across the clusters by clicking Optimize Now.
Q1. What is the operational intent set to?
A1. The operational intent is set to balance.
Q2. What is the reason for the migration?
A2. The migration reduces the current stress on the memory demand.
Q1. Why are the workloads not optimized?
A1. The workloads are not optimized because the SA-Compute-01 memory workload
percentage is above the 80 percent threshold. The SA-Compute-01 memory workload
percentage appears yellow (non-green), indicating it is not optimized.
Q1. Which cluster has the highest utilization percentage?
A1. SA-Compute-01 has the highest utilization percentage.
Q2. Which virtual machines will be moved according to the Move Plan?
A2. The VMs sb-01 and db-02 will be moved.
Q1. What is the reason for the migration?
A1. Fix tag violation.
Lab 14 Troubleshooting Using Workbench and Predefined Dashboards
Q1. What is the current time range?
A1. The Time Range is set to Last 24 hours.
Q2. What is the current scope level?
A2. The level is set to 1.
Q3. Do any events indicate a problem with the VM?
A3. No.
Q1. Do you see any green bars for Analysis of CPU Ready?
A1. Yes.
Q1. Is vSphere DRS enabled?

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A1. Yes.
Q2. Is vSphere HA enabled?
A2. No.
Q3. Is DPM enabled?
A3. No.
Q4. Do any clusters have CPU and memory reservations?
A4. Yes.
Q5. What information can you obtain from the pie charts?
A5. You can determine how much CPU and memory are reserved on a cluster.
Lab 22 Creating a Dashboard with the Custom Scoreboard Widget
Q1. Do you see any metric data in the Scoreboard widget?
A1. No.
Lab 26 Creating Local Users and User Groups
Q1. What actions are available for the Assess Cost dashboard?
A1. Only the Disable action is available because the user Student01 has read-only
permissions.
Q2. Do you see the ADD button on the views page?
A2. No.
Q3. Is the ellipsis icon available for the Admission Control Enabled? view?
A3. No.
Q4. Do you see the Actions drop-down menu on the Triggered Alerts pane?
A4. No.
Q5. Do you see the Actions drop-down menu next to [Link]?
A5. No.
Q6. Do you see the Access category in the navigation pane?
A6. No.
Q1. What actions are available for the Assess Cost dashboard?
A1. Export, Disable, Delete, Change Ownership, and other actions.
Q2. Do you see the ADD button on the views page?
A2. Yes.
Q3. Is the ellipsis icon available for the Admission Control Enabled? view?

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A3. Yes.
Q4. Do you see the Actions drop-down menu on the Triggered Alerts pane?
A4. No.
Q5. Do you see the Actions drop-down menu next to [Link]?
A5. Yes.
Q6. Do you see the Access category in the navigation pane?
A6. No.

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