Your Full Name
Your Address | Phone Number | Email | LinkedIn
Call Center Agent Resume
Career Objective
Enthusiastic and customer-focused professional seeking a position in call center agent.
Committed to delivering high-quality service and exceeding customer expectations.
Key Skills
• Communication
• Problem Solving
• CRM Software
• Sales Techniques
• Team Collaboration
Professional Experience
[Job Title], [Company Name], [Location] | [Month/Year – Month/Year]
• Handled customer inquiries and complaints
• Achieved sales targets and maintained customer satisfaction
• Recorded and tracked customer interactions using CRM tools
Education
[Degree], [University Name] | [Year]
Certifications
• [Customer Service/Sales Certification] – [Year]
Languages
• English (Fluent), Bengali (Native)
References
Available upon request.