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Effective Team Management Strategies

The document discusses the concepts of teams and teamwork, highlighting the differences between groups and teams, and the advantages and disadvantages of team dynamics. It emphasizes the importance of effective communication, conflict resolution, and emotional intelligence in developing successful teams. The conclusion stresses the necessity of being a team player for success in any field and encourages self-awareness and practice in teamwork skills.

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0% found this document useful (0 votes)
37 views22 pages

Effective Team Management Strategies

The document discusses the concepts of teams and teamwork, highlighting the differences between groups and teams, and the advantages and disadvantages of team dynamics. It emphasizes the importance of effective communication, conflict resolution, and emotional intelligence in developing successful teams. The conclusion stresses the necessity of being a team player for success in any field and encourages self-awareness and practice in teamwork skills.

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eliyaasabdiisaa
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Project Team Management and

Leadership
By: Dr Chalchissa Amentie (Associate professor in Management , Jimma University1
chalchissa@[Link]
CHAPTER ONE

Introduction about
Team

chalchissa@[Link] 2
chalchissa@[Link] 3
Teams

Is a group the same as a team?

A team …
is a unit of two or more
people who work together to
achieve a goal.
chalchissa@[Link] 4
Groups & Teams…
Group - two or more people with common interests,
objectives, and continuing interaction

Work Team - a group of people with complementary


skills who are committed to a common mission,
performance goals, and approach for which they hold
themselves mutually accountable
chalchissa@[Link] 5
Group vs Teams
BASIS FOR COMPARISON GROUP TEAM

Meaning A collection of individuals who A group of persons having


work together in completing a collective identity joined together,
task. to accomplish a goal.

Leadership Only one leader More than one

Members Independent Interdependent

Process Discuss, Decide and Delegate. Discuss, Decide and Do.

Work Products Individual Collective

Focus on Accomplishing individual goals. Accomplishing team goals.

Accountability Individually Either individually or mutually


chalchissa@[Link] 6
Why TEAM Work ?
Together Everyone Achieves More

Never doubt that a small group of thoughtful,


committed people can change the world: indeed it is
the only thing that ever has.
Margaret Mead

Innovation is simply group intelligence having fun


Tom Peters

chalchissa@[Link] 7
New vs. Old Team
Environments
New Team Environment Old Work Environment
Person generates initiatives Person follows orders
Team charts its own steps Manager charts course
Right to think for oneself. People conformed to manager’s
People rock boat; work direction. No one rocked the
together boat.
People cooperate using People cooperated by
thoughts and feelings; suppressing thoughts and
direct talk feelings; wanted to get along

SOURCE: Managing in the New Team Environment, by Hirschhorn, © 1991. Reprinted by permission of Prentice-Hall, Inc.,Upper Saddle River, N. J.
chalchissa@[Link] 8
What are the Advantages
of Teams?
 Increased information and knowledge

 Increased diversity of views

 Increased acceptance of a solution

 Higher performance levels

 Synergy & Creativity

chalchissa@[Link] 9
What are the
Disadvantages?
 Unproductive, frustrating, or
counterproductive

 Hidden agendas

 Free riders

 Groupthink
 How does this happen? chalchissa@[Link] 10
 Consensus v. Compromise
Define a Team Contract

 The Five Finger Rules, general

 Class activity
Discuss what each does
represent?
1. Thumb
2. Pointer
3. Middle
4. Ring
5. Pinky chalchissa@[Link] 11
chalchissa@[Link] 12
Developing an Effective Team

Clear sense of purpose


Open, honest communication
Decision by consensus
Creative thinking
Focused on core issues
Set Goals
Define Roles
Positive Deviants Encouraged
chalchissa@[Link] 13
Effective Teamwork

 Create an agenda & assign duties


 Keep notes on meetings
 Stay on track
 Encourage participation
 Build esteem in team members
 Check whether the team contract is being upheld

chalchissa@[Link] 14
Emotional Intelligence
 Be sincere,
Don’t Be empathic,
be a Debbie Downer!
 Be trustworthy,
Video 1 Be optimistic,
Be passionate, Be aware of others,
Be dramatic, Be a service to
Be likable, others,
Be enthusiastic, Be inspiring,
Be energetic, Be courageous,
Be fun, Be kind.
chalchissa@[Link] 16
Understanding Conflict

 Is conflict always bad?

1. No! Conflict brings


out new perspectives
and can be handled in
a positive manner.

chalchissa@[Link] 19
Resolving Conflict

 Pro-action
 Communication
 Openness
 Research
 Flexibility
 Fair Play
 Alliance

chalchissa@[Link] 20
Overcoming Resistance

 Express understanding: sympathize

 Make people aware of their resistance: without blaming, or


causing defensiveness

 Evaluate others’ objections fairly: talk it out, discover


underlying issues

 Hold your arguments until the other person is ready: their


needs come first, self blame

chalchissa@[Link] 21
Nonverbal Communication
 Is the interpersonal process of sending
and receiving information, both
intentionally and unintentionally,
 without using written or
 spoken language
 Can strengthen a verbal message,
weaken a verbal message, or replace
words entirely
 Includes facial expression, gestures,
posture, personal appearance
chalchissa@[Link] 22
Conclusion

 If you do not consider yourself a “team player” then


you need to create a personal development plan to
improve these skills because,
 Working effectively in teams is required for success in
ANY field;
 The first step is self-awareness, the next step is
practice. (Pencil Activity)
chalchissa@[Link] 23
End

 THANKS

chalchissa@[Link] 24
References
 Baker, W. and M. O’Malley. Leading with Kindness, New York, NY: Amacom, 2008.
 Blake, R., J. Mouton, et al. Change by Design, Reading MA: Addison-Wesley, 1989.
 Collins, J. Good to Great, New York, NY: HarperCollins, 2001.
 Goleman, D., R. Boyatzis, et al. Primal Leadership, Boston, MA: Harvard Business School
Press, 2004.
 Hackman, J. “Why Teams Don’t Work” Harvard Business Review, Vol. 87, No. 5, May
2009.
 Miller, B. Quick Team-Building Activities for Busy Managers, New York, NY:
Amacom, 2004.
 Pausch, R. and J. Zaslow. The Last Lecture, Hyperion, New York, NY: 2008.
 Project Adventure. <[Link]>
 Rohnke, C. Cowstails and Cobras 2: A Guide to Games, Initiatives, Ropes
Courses & Adventure Curriculum, Kendall/Hunt, Dubuque, IA:1980
 The Adventure Group. <[Link]>
 Thill, J. V. & Bovée, C. L. Excellence in Business Communication (8th ed), United States:
Pearson/Prentice Hall, 2008.
chalchissa@[Link] 25
 Whitney, D., A. Tosten-Bloom, et al. Appreciative Team Building, New York, NY:
iUniverse, Inc., 2004.

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