Project Team Management and
Leadership
By: Dr Chalchissa Amentie (Associate professor in Management , Jimma University1
chalchissa@[Link]
CHAPTER ONE
Introduction about
Team
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Teams
Is a group the same as a team?
A team …
is a unit of two or more
people who work together to
achieve a goal.
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Groups & Teams…
Group - two or more people with common interests,
objectives, and continuing interaction
Work Team - a group of people with complementary
skills who are committed to a common mission,
performance goals, and approach for which they hold
themselves mutually accountable
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Group vs Teams
BASIS FOR COMPARISON GROUP TEAM
Meaning A collection of individuals who A group of persons having
work together in completing a collective identity joined together,
task. to accomplish a goal.
Leadership Only one leader More than one
Members Independent Interdependent
Process Discuss, Decide and Delegate. Discuss, Decide and Do.
Work Products Individual Collective
Focus on Accomplishing individual goals. Accomplishing team goals.
Accountability Individually Either individually or mutually
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Why TEAM Work ?
Together Everyone Achieves More
Never doubt that a small group of thoughtful,
committed people can change the world: indeed it is
the only thing that ever has.
Margaret Mead
Innovation is simply group intelligence having fun
Tom Peters
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New vs. Old Team
Environments
New Team Environment Old Work Environment
Person generates initiatives Person follows orders
Team charts its own steps Manager charts course
Right to think for oneself. People conformed to manager’s
People rock boat; work direction. No one rocked the
together boat.
People cooperate using People cooperated by
thoughts and feelings; suppressing thoughts and
direct talk feelings; wanted to get along
SOURCE: Managing in the New Team Environment, by Hirschhorn, © 1991. Reprinted by permission of Prentice-Hall, Inc.,Upper Saddle River, N. J.
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What are the Advantages
of Teams?
Increased information and knowledge
Increased diversity of views
Increased acceptance of a solution
Higher performance levels
Synergy & Creativity
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What are the
Disadvantages?
Unproductive, frustrating, or
counterproductive
Hidden agendas
Free riders
Groupthink
How does this happen? chalchissa@[Link] 10
Consensus v. Compromise
Define a Team Contract
The Five Finger Rules, general
Class activity
Discuss what each does
represent?
1. Thumb
2. Pointer
3. Middle
4. Ring
5. Pinky chalchissa@[Link] 11
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Developing an Effective Team
Clear sense of purpose
Open, honest communication
Decision by consensus
Creative thinking
Focused on core issues
Set Goals
Define Roles
Positive Deviants Encouraged
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Effective Teamwork
Create an agenda & assign duties
Keep notes on meetings
Stay on track
Encourage participation
Build esteem in team members
Check whether the team contract is being upheld
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Emotional Intelligence
Be sincere,
Don’t Be empathic,
be a Debbie Downer!
Be trustworthy,
Video 1 Be optimistic,
Be passionate, Be aware of others,
Be dramatic, Be a service to
Be likable, others,
Be enthusiastic, Be inspiring,
Be energetic, Be courageous,
Be fun, Be kind.
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Understanding Conflict
Is conflict always bad?
1. No! Conflict brings
out new perspectives
and can be handled in
a positive manner.
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Resolving Conflict
Pro-action
Communication
Openness
Research
Flexibility
Fair Play
Alliance
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Overcoming Resistance
Express understanding: sympathize
Make people aware of their resistance: without blaming, or
causing defensiveness
Evaluate others’ objections fairly: talk it out, discover
underlying issues
Hold your arguments until the other person is ready: their
needs come first, self blame
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Nonverbal Communication
Is the interpersonal process of sending
and receiving information, both
intentionally and unintentionally,
without using written or
spoken language
Can strengthen a verbal message,
weaken a verbal message, or replace
words entirely
Includes facial expression, gestures,
posture, personal appearance
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Conclusion
If you do not consider yourself a “team player” then
you need to create a personal development plan to
improve these skills because,
Working effectively in teams is required for success in
ANY field;
The first step is self-awareness, the next step is
practice. (Pencil Activity)
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End
THANKS
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References
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Collins, J. Good to Great, New York, NY: HarperCollins, 2001.
Goleman, D., R. Boyatzis, et al. Primal Leadership, Boston, MA: Harvard Business School
Press, 2004.
Hackman, J. “Why Teams Don’t Work” Harvard Business Review, Vol. 87, No. 5, May
2009.
Miller, B. Quick Team-Building Activities for Busy Managers, New York, NY:
Amacom, 2004.
Pausch, R. and J. Zaslow. The Last Lecture, Hyperion, New York, NY: 2008.
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Rohnke, C. Cowstails and Cobras 2: A Guide to Games, Initiatives, Ropes
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Thill, J. V. & Bovée, C. L. Excellence in Business Communication (8th ed), United States:
Pearson/Prentice Hall, 2008.
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Whitney, D., A. Tosten-Bloom, et al. Appreciative Team Building, New York, NY:
iUniverse, Inc., 2004.