PPM
1. Match List I with List II based on Characteristics of HRM Eras:
List I (Characteristics of Management Eras):
a. Industrial Revolution Era
b. Trade Union Era
c. Social Responsibility Era
d. Human Relations Era
List II (Descriptions):
I. Characterized by a master-servant relationship with full authority of
owners over workers.
II. Marked by the formation of labor groups and initial struggles for
workers' rights.
III. Emphasized humane treatment and welfare measures for workers,
including housing and improved conditions.
IV. Studied human factors at work, focusing on employee satisfaction
and motivation.
Choose the correct answer from the options given below:
(A) a- I, b- II, c- III, d- IV
(B) a- II, b- III, c- IV, d- I
(C) a- I, b- III, c- II, d- IV
(D) a- IV, b- II, c- III, d- I
2. Match list-I with list-II and select the correct answer using the codes
given below the lists—
List-I (Book)
(a) Human Organization
(b) Theory of Social and Economic Organization
(c) New Patterns of Management
(d) The Human Problems of an Industrial Civilization
List-II (Author)
1. Rensis Likert
2. Elton Mayo
3. Henry Fayol
4. Max Weber
Code:
ABCD
(a) 3 4 1 2
(b) 2 1 4 3
(c) 3 1 4 2
(d) 2 4 1 3
3. Arrange the phases of the Hawthorne experiments in chronological order:
A) Illumination Experiments → Relay Assembly Test Room Experiments → Mica
Splitting Test Room Experiments → Mass Interviewing Programme → Bank
Wiring Observation Room → Personnel Counseling
B) Mass Interviewing Programme → Illumina on Experiments → Relay
Assembly Test Room Experiments → Mica Spli ng Test Room Experiments →
Personnel Counseling → Bank Wiring Observa on Room
C) Relay Assembly Test Room Experiments → Illumina on Experiments → Mica
Splitting Test Room Experiments → Mass Interviewing Programme → Bank
Wiring Observation Room → Personnel Counseling
D) Illumination Experiments → Mica Spli ng Test Room Experiments → Relay
Assembly Test Room Experiments → Mass Interviewing Programme → Bank
Wiring Observation Room → Personnel Counseling
4. According to this principle of general management, “an organisation
should safeguard against abuse of managerial power, but at the same time a
manager should have the necessary authority to carry out his responsibility.”
Name the principle of management being described in the given statement.
(A) Discipline
(B) Authority and responsibility
(C) Unity of command
(D) Unity of direction
5. From a classical perspective, although there must be a highly organized,
vertical chain of command, two department managers with the same level of
power within an organization, should be allowed to communicate to save
time when an urgent problem arises. This addition to the scalar change of
authority is known as _______.
A. Gang Plank
B. Bureaucracy
C. Rational-legal
D. Authority
6. According to Chester Barnard, for many managerial requests or directives,
there is a zone of indifference. A zone of indifference means _____.
A. needs to be monitored to make sure it does not grow
B. appears when the acceptance of managerial authority is automatic
C. requires few resources
D. derives from the concept of personal space
7. Which challenging statement accurately describes the Behavioral
Approach (Human Relations Approach) in management?
1. This approach is based on the assumption that workers want to work,
assume responsibility and are willing to cooperate and contribute to achieve
organizational goals.
2. It asserts that organizations are solely profit-driven entities.
3. The Behavioral Approach emphasizes that understanding and fulfilling
employees’ social and psychological needs can enhance productivity.
A. Statement 1 is true.
B. Statement 2 is true.
C. Statement 1 and 3 is true.
D. Statements 1 and 2 are true.
8. According to Henri Fayol’s fourteen principles of management, order can
be achieved in an organization by _____.
A. completely centralizing the process of decision making
B. promoting individuals based on their political connections
C. having a place for everyone and having everyone in his or her place
D. resolving conflicts by the process of compromise
9. To initiate the implementation of her company’s strategic plans, what
would the CEO of a business firm first want the marketing, manufacturing,
and finance executives to develop?
A. Procedures
B. Operational plans
C. Zero-based budgets
D. Forecasts
10. Which management approach is a consultant utilizing when they
recommend managers to meticulously analyze tasks, train employees to
perform those using efficient techniques, and link compensation to job
performance?
A. Scientific management
B. Contingency thinking
C. Henri Fayol’s principles
D. Theory Y
