INDIAN SCHOOL

INFORMATION AL
MAABELA
TECHNOLOGY
(402)
• Information Technology (IT) means creating,
managing, storing and exchanging
information.
• IT includes all types of technology used to
deal with information, such as computer
hardware and software technology used for
creating, storing, and transferring
information.
HOW COMPUTER WORKS???????

INPUT PROCESS OUTPUT

 DATA INFORMATION

Data refers to the facts or raw material, which are

processed to get the information.
 Information Technology enabled Services
(ITeS)
• Information Technology that enables the business by improving the quality of
service is Information Technology enabled Services (ITeS).
• ITeS is also called web-enabled services or remote services or Tele-working that
cover the entire operations which exploit Information Technology for improving
the efficiency of an organisation.
Telemarketing
Helpdesk
Customer Support Centers
Data Ware House
Transcription Centers
GIS Mapping for Transport tracking
IT APPLICATIONS
 IT in home computing
• A personal computer (PC) is used to work at home, play games, surf
the web, use e-mail, create music, and pursue a range of other hobbies
• In our daily life, we use washing machines, microwave oven and many
other products using IT based embedded softwares.
 IT in education
• Computers and Information Technology are extensively used in
education for teaching-learning and assessment.
(a) ICT in the classroom
✔ e-learning classrooms
✔ smart-board presentations
✔ videos on experiments
✔ educational games
 IT in education
(b) Education — anywhere anytime
✔ Any student in India can access the NCERT book online through the
website www.epathshala.nic.in or mobile app.
✔ You can also contact a teacher or a trainer via Internet to use WBT
(Web-based Training).
(c) Teaching aids and media ICT is used mostly as a teaching aid in
schools to use pictures, animations and audio-visuals to explain
subjects that are difficult to explain.
 IT in education
(d) Learning Management System (LMS)
✔ A Learning Management System (LMS) is being used by many countries to manage
school systems. A student or teacher can register himself/herself on the official website
to access LMS and can get many services from LMS
• learn lessons anytime and anywhere.
• submit queries, getting replies and submit comments through forums.
• participate in the co-curricular activities via video.
• monitor the progress of their children (by parents).
 IT in entertainment
• Information Technology has had a major impact on the entertainment
industry. Internet is a major source of entertainment.
• One can download and view movies, play games, chat, use
multimedia, incorporate visual and sound effects using computers, etc.
• Digital broadcasting has changed the way we experience television,
with more interactive programming and participation.
 IT in communication
• Communication is used to convey messages and ideas, pictures, or
speeches.
 IT in business
• Payroll calculation, budgeting, sales analysis, financial forecasting,
managing and maintaining stocks. A lot of business transactions
happen through Internet called e-commerce.
• IT facilitates marketing, customer visit, product browsing, shopping
basket checkout, tax and shopping, receipt and process order.
 E-commerce is the activity of
ONLINE electronically buying or selling of
SHOPPING products on online services or over the
Internet.
 IT in banking
• The customer’s data and transactions are recorded by computers.
Recurring deposits (e-RD), Fixed deposits (e-FD), money transfer
from one account to another (NEFT, RTGS), online transactions are
done using Internet.
• Capital market transactions, financial analysis and related services are
available in online platforms.
• Bank customers use Automated Teller Machines (ATM) for cash
deposits and withdrawal, or to view current balance.
 IT in health care
• Hospital Management System is used to maintain and manage
patients’ records as well as various activities pertaining to hospital
administration.
• The computerized machines are used for ECG, EEG, Ultrasound and
CT Scan.
• Expert system is used for diagnosis.
• (i) Computerised Axial Tomography Machine (CAT): Using this
machine three-dimensional (3D) images of different parts of the body
can be made. These images are helpful in the diagnosis of diseases.
• (ii) MRI (Magnetic Resonance Imaging Machine): MRI machines
are used to give the digital impression of internal organs of the body
by using strong magnetic fields and radio waves.
• (iii) Electrocardiogram (ECG) Machine: The ECG machine is used
to monitor the heartbeat. When the heart pumps blood to different
parts of the body some electrical impulses are produced.
• (iv) Cardiac Screening Machine: This machine displays the
physiology of the heart and it displays the movements inside the heart.
Through this machine it is possible to diagnose problems of the heart,
such as thinning of veins and then recommend treatment.
• (v) EEG (Electro - encephalography) Machine: This machine is
used to record the activities of the brain.
• (vi) Blood Sugar Testing Machine: This device analyses a sample of
blood and determines the blood glucose level.
• (vii) Blood Pressure Measuring Machine: This device which is worn
as a wrist band can measure the blood pressure of a person
 IT in the government and public service
• Digital India and e-governance initiative of Government of India are
best examples.
• The Income tax department, sales tax department, preparations of
voters list, preparation of PAN card makes use of the computer
system.
• Many government services are available online. Electricity bills can
now be paid online.
• The government uses electronic voting for elections, by replacing the
traditional voting slip and ballot box.
 IT in science and engineering
• Scientists and engineers use computers for performing complex
scientific calculations, Computer Aided Design (CAD) or Computer
Aided Manufacturing (CAM) applications are used for drawing,
designing and for simulating and testing the designs.
 What is an Application???
• How many apps you know?????
• Application software is a program or group of programs designed for
end users.
• Examples of an application include a word processor, a spreadsheet,
an accounting application, a web browser, an email client, a media
player, a file viewer, game , photo editor etc.
The Memory Trainer app is
one of the more popular brain
games on Android with pretty
good reviews. It includes different
Math Tricks
workout sessions designed to
If you want to improve your speed at
exercise spatial and visual
mathematical calculations or learn
memory, focus and concentration
helpful mental tricks, this app can help.
with different simple activities
It contains problems and step-by-step
such as matching. Memory Trainer
solutions to train your brain to solve
is available on Android for free
basic and complex equations better.
with ads.
Math Tricks includes sections for adding,
subtracting, multiplying, dividing, and
squaring. Math Tricks is available on
Android, and is free with ads.
 BPO services
• Business Process Outsourcing (BPO) services means performing
business operations through an outside service provider.
• Some of the BPO services are as follows:
(a) Financial and Accounting Services
(b) Taxation and Insurance Services
(c) E-Publishing and Web Promotion
(d) Legal Services and Content Writing
(e) Multimedia and Design Services
(f) Document Management Services
(g) Software Testing Services
(h) Health Care Services
• BPO Service Industry is doing exceptionally well in India because of
the following advantages:
• (a) BPO service providers in India invest in hi-tech hardware and
software to deliver the best of services. They follow quality checks to
ensure error free and exceptional service.
• (b) Government of India is encouraging the BPO Industry in India by
providing necessary infrastructure and logistical support.
• (c) BPO Industry in India is highly developed and capable of
delivering numerous types of BPO services in exceptional quality.
 BUSINESS PROCESS MANAGEMENT
• Business process management is the discipline in which people use
various methods to discover, model, analyze, measure, improve,
optimize, and automate business processes.
• Any combination of methods used to manage a company's business
processes is BPM.
 Structure of the IT-BPM
(Business Process Management) industry
• The organizations within the IT-BPM industry are categorized along
the following parameters:
• Sector the organization is serving
• Type as well as range of offering the organization provides
• Geographic spread of operations
• Revenues and size of operations
 Structure of the IT-BPM industry
• (a) Multinational Companies (MNCs): MNCs have their headquarters outside
India but operate in multiple locations worldwide including those in India. They
cater to external clients (both domestic and/or global).
• (b) Indian Service Providers (ISPs): ISPs started with their operations in India.
Most of these organisations have their headquarters in India while having
offices in many international locations. While most have a client base, which is
global as well as domestic, there are some that have focused on serving only the
Indian clients.
• (c) Global In-house Centers (GIC): GIC organisations cater to the needs of their
parent company only and do not serve external clients.