Anjali Gupta
Uploaded by
Anoop MittalAnjali Gupta
Uploaded by
Anoop MittalANJALI GUPTA
E-Commerce Account Manager
[Link]-21 IInd Floor Nala Market
West Patel Nagar New Delhi -110008
Email Address: anjy0019@[Link]
Contact No.: 9717737546
PROFILE
A highly motivated E-Commerce Professional having several Years’
Experience in online sales and business development .Successful track record
of expending the business through various channels.
RELEVENT SKILLS
Positive “Can Do “Attitude, self-Motivated, self-Directed and eager to make improvement in a
control manner.
Data Analysis, Analytics.
Superior ability to handle multiple tasks.
Excel Spreadsheet: Professionally trained in using MS Excel Skills to create and maintain excel
sheets on daily basis.
Outlook: Very Much familiar to use outlook.
Knowledge to work on Accounting Software BUSY related to E-commerce.
WORK EXPERIENCE
8 Years of professional Experience in Various administrative roles coupled with good PC Skills.
SR. E-COMMERCE ACCOUNT MANAGER
Company Name: M/s SINGH ENTERPRISES
(June 2018 to till date) Khadi Natural (E-commerce Business department)
Manage all aspects of E-Commerce division and oversee day to day operations.
To Develop E-Commerce sales strategy, forecast sales volume and manage sales process for each
account to achieve sale goals.
To Create listings on the e-commerce sites as needed, ensure products are accurately priced,
described, photographed, updated and in line with trading at all times.
Superior quality to manage and confirm orders and execute them on timely manner.
To have knowledge of working on various E-commerce B2C portal ,like – Amazon , Flipkart,
Paytm , Snapdeal, HS18, 1mg , as well as on B2B portals like Tradeindia , Indiamart , Udaan (
Newly Added ) .
FBF / FBA Program Enrolment and handling all related work and responsibilities.
To check and update stock/Inventory on regular basis.
To grow sales by running Promotions, Campaign, and Coupon Discount.
To Manage B2B portals and handling the responsibilities to convert deal into order.
To compare prices & products listing from competitive websites.
To Reconciling payments from all channels. (Reports on daily/weekly/monthly basis).
Supervising the e-commerce department and allocating task to the staff.
To Coordinate with people at online portals for deals & promotions.
To Assist in day-to-day management of strategy, implementation & monitoring.
To Preparing and submitting MIS reports queries to the Management on a timely basis.
To Ability to work under strict timelines and strong adherence to set quality and accuracy
standards.
E-COMMERCE OPERATIONS MANAGER
Company Name: M/s PS ENTERPRISES
(From 2014 to June 2018) Health & Beauty, E-Commerce Business Department
My Role of Administrator involves a great deal of Multitasking.
Do Execution in a timely manner to ensure on time delivery to meet company standards.
Uploading / Listing of new products.
Inventory management.
Manage correspondence by answering emails and sorting mails.
Create and maintain useful database for the department.
Work to exceed daily and weekly production and accuracy goals.
Research for content , marketing and new business opportunities
Maintain daily Dispatch reports & Stock details and for management.
Reconcile all website’s Payments.
Manage to maintain store rating by getting in touch with customer and for their feedback .
Make Sure to maintain RTO data on daily basis and update panels accordingly.
Receive goods, and reconcile against all pertinent supplier information.
COMPUTER OPERATOR /OFFICE ADMINISTRATOR
Company Name: M/s DECIBELL’S GOLD PROSTHESIS (P) LTD
(May-2013 to Aug 2014) Karampura Commercial Complex, New Delhi
Ensure data is entered into the Company’s official site.
Reconcile the general ledger.
Handle all Bank Related Work.
Reconcile weekly deposits.
Manage distribution of utilities bills and collections of accounts.
Supervise customer services and respond to customer inquiries via mail and telephonic.
Manage the filing, storage and security of documents.
Respond to inquiries.
Billing – Retail Invoice / Tax Invoice .
Ensure transactions are properly recorded and entered into the computerized system.
Prepare Doctor List / Hospital List via internet surfing.
COMPUTER OPERATOR
Company Name: M/S BALAJI FINANCE
(From April 2010-May -2013) Franchise of HDFC BANK Limited, New Delhi
As a Computer Operator I took the responsibility of updating files, producing reports as needs by
clients or customers.
I also take the responsibility of taking the back-up and maintenance of data which are very vital
for the Company.
I also helped the customers by giving information about the queries asked by them.
I also operate official site of HDFC Bank Limited.
Operate Outlook Express Quality Controller and Office.
ACEDEMIC QUALIFICATION
Bachelor’s Degree in Commerce ([Link])
From Delhi University ( DU )
Graduated May- 2013
Higher Secondary Education XII (Commerce)
From CBSE Board
Passed March- 2009
Pursuing Master’s In English (MEG)
From Indira Gandhi National Open University (IGNOU), New Delhi
ADDITIONAL QUALIFICATION
Certificate in Computers & Applications
LANGUAGE KNOWN
English : Fluent in speaking and writing
Hindi : Fluent in Speaking and writing
HOBBIES & INTERESTS
