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Note:Facility Charge of RM1.00 will be imposed for each ticket purchase and exchange of boarding pass at Terminal Penang Sentral.
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Penang Sentral (Butterworth), Penang > Terminal Booking Reference No : IYJAAFNW
Kuantan Sentral , Kuantan redBus Ticket ID : MYU9765335132
Monday, August 11, 2025, 09:00
Terminal Ticket Number : 76584668
TRIP DETAILS
Super Nice Express 09:00 @ CENTRALIZED TIKECTING SYSTEM (CTS). Penang Sentral,
Executive(2+1) Level 2, Counter checked in 8,9,10, Butterworth
Departure Time
Phone
PROTECTION DETAILS
TRAVEL PROTECTION DETAILS Qoala MYR 1
Details regarding your Travel Protection will be sent by Qoala
BOARDING/DROPPING
Penang Sentral (Butterworth) CENTRALIZED TIKECTING SYSTEM (CTS). P 043312966 , 012571 2966
enang Sentral, Level 2, Counter checked i
n 8,9,10, Butterworth
Boarding Point View on map Boarding Address Phone
Terminal Kuantan Sentral Terminal Kuantan Sentral, 25200 Kuanta 043312966 /012571 2966
n, Pahang
Dropping Point Dropping Address Phone
TRAVELLER DETAILS
Noorhidayahtulakma 1A 76584668
Age 29 Seat Ticket No
CONTACT DETAILS
Total Amount : MYR 70.3
Refund Guarantee
Get 90% refund on base fare, if you cancel up to 2 hours before departure.
Important Information
Stated arrival time is estimation only, the exact arrival time will depend on the traffic condition and other external factors.
This ticket is covered under Refund Guarantee. Cancel anytime up to 2 hours before departure to get 90% refund.
You may be required to pay facilities charges at the terminal to generate the boarding pass
Terms and Conditions
3. Luggage per passenger, should not exceed 15Kg. redBus is not liable for any
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on its losses/damages to the luggage.
own. It merely connects users with bus operators.
4. Passenger should not possess any prohibited drugs or any illegal items. Passengers
redBus' responsibilities include:
are solely responsible for such possession and the consequences thereafter.
(1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus
operator) 5. In case a booking confirmation e-mail and SMS gets delayed or fails because of
technical reasons or as a result of incorrect e-mail ID / phone number provided by the
Cancellation time Cancellation charges user, a ticket will be considered 'booked' as long as the ticket shows up on the booking
confirmation page of redbus
Before 11th Aug 07:00 AM MYR 6.3 (10%)
After 11th Aug 07:00 AM & Before 11th Aug 09:00 AM MYR 63.0 (100%) 6. Grievances and claims related to the bus journey should be reported to redBus
support team within 10 days of your travel date.
Please see below the Reschedule policy applicable on your ticket 7. In case of inter-country travel, the bus coach will wait at most 20 minutes at
Reschedule time Charges immigration checkpoint. Customers are required to make sure that they have all the
documentation required for embarkation. In case you need assistance approach the
Date change allowed till
bus captains. If passenger is not able to complete the embarkation process within
expected time and the bus leaves, it is passenger responsibility to arrange own
(4) Note : Partial cancellation is not allowed for this Ticket transport to the destination
redBus' responsibilities do NOT include:
8. Customers are responsible to make sure the selection on express bus/coach, traveling
(1) The bus operator's bus not departing / reaching on time
date, time and destination are correct before making payment. By making payment
(2) Maintaining the quality of buses, staff behavior and punctuality.
and booking tickets customers agree that they are the owners of the credit card or
(3) The bus operator canceling the service due to unavoidable reasons.
own the paypal account depending upon the mode of payment.
(4) The baggage of the customer getting lost / stolen / damaged.
(5) The customer waiting at the wrong boarding point (please call the bus operator to 9. Booking information is electronically stored in our system and is subject to conditions
find out the exact boarding point if you are not a regular traveler on that particular of contract. redBus will make all possible attempts to provide 100% uninterrupted or
bus). error-free functions on the website and mobile apps. However, in no event shall
(6) The bus operator changing the boarding point and/or using a pick-up vehicle at redBus be liable to the customer for any damage, including, but not limited to, service
the boarding point to take customers to the bus departure point. interruptions, or any other circumstances beyond our reasonable control, any lost
(7) redBus will not be responsible for any sudden change in coaches, schedules, profits, lost savings or other incidental, consequential, punitive, or special damages
departure date & time, arrival date & time; loss or accident incurred while taking the arising out of the operation of or inability to operate this website or mobile apps.
coach 10. Mandatory Seat-Belt Policy: As per regulatory requirements, all passengers are
2. Customers are required to present the NRIC/Passport Number/Driving License and required to fasten their seat belts for the entire duration of the journey on any bus
electronic receipt to the check-in counter at least 30 minutes before departure to equipped with them. Failure to comply may result in a fine of up to RM300, issued by
obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to board the authorities.
the bus. The company is not responsible for any loss of goods or property of the 11. Journey Rest Stops: For journeys exceeding 4 hours in duration, the bus will make one
passengers and accident during the journey of your itinerary. scheduled rest stop of approximately 30-45 minutes. The exact timing and duration
are at the discretion of the bus operator.
12. Intermediate Boarding & Dropping Points: The duration for stops at intermediate
locations will be brief:
Drop-off: Up to 5 minutes.
Pick-up: Approximately 5-10 minutes.
