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Understanding Survey Scales and Techniques

The document presents the results of a 10-question exam on survey techniques. All questions were answered correctly by the student, achieving a perfect score of 5.0/5.0.
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0% found this document useful (0 votes)
33 views8 pages

Understanding Survey Scales and Techniques

The document presents the results of a 10-question exam on survey techniques. All questions were answered correctly by the student, achieving a perfect score of 5.0/5.0.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Unit 3 Exam

Started on Thursday, June 20, 2019, 10:08

Final State

Completed on Thursday, June 20, 2019, 10:38

Time 30 minutes 12 seconds


employee

Points 10.00/10.00

5.00 out of 5.00 (100%)

Question 1
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The scale that allows measuring the attitude of consumers


in relation to specific products and brands, being possible
establish comparisons, and that is defined with a scale
7-position bipolar corresponds to:
Select one:
a. The semantic differential scale.
The semantic differential scale allows measuring the attitude of the
consumers facing specific products and brands, being possible
establish comparisons. It is defined as a bipolar scale of seven
positions.

b. The Likert scale.

c. The ordinal scale.


Feedback

The correct answer is: The semantic differential scale.

Question 2
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After reading the following news:

What information do Mystery shoppers usually


contribute?
Select one:
a. How many employees were there in the store?
b. How long did you wait to be attended to?
c. All options are correct.
The information that Mystery Shoppers usually provide is: How many
How many employees were in the store? How long did you wait to be served?
Attended?, Name of the employee who attended you?, Was the employee
kind?, What questions did he ask about the product and what product was it?
Were other products offered to you? Did the employee complete the sale?
What techniques?, Did the employee invite you to visit the store again?
¿Estaba la tienda limpia?, ¿El servicio fue rápido?, ¿Cómo era la
product presentation?
Feedback

The correct answer is: All options are correct.

Question 3
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

A scale where numbers are used to rate


objects, in such a way that the distances numerically
equivalents on the scale represent equivalent distances
in the characteristic measure is:
Select one:
a. Interval scale.
The interval scale is a scale where numbers are used to
qualify objects, in such a way that the distances numerically
equivalents on the scale, represent equivalent distances in the
measured characteristic.

b. Ratio scale.

c. Comparative scales.
Feedback

The correct answer is: Interval scale.

Question 4
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question

It is the scale also known as the classification scale


graph, the respondents classify the objects by putting a
mark in the appropriate position on a line that goes from a
extreme at the other end of the criterion variable.

Select one:
a. Continuous rating scale.
The continuous ranking scale is a ranking scale
continuum, also known as graphic rating scale, the
respondents classify the objects by marking the position
appropriate about a line that goes from one end to the other of the variable
criterion.

b. Item rating scale.

c. Likert scale.
Feedback

The correct answer is: Continuous rating scale.

Question 5
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The scale that allows assigning the interviewed individuals to


one of the different categories of response, and which are the
simpler and more common scales within a questionnaire,
is referred to as:
Select one:
a. Nominal scale.
The nominal scale allows assigning interviewed individuals to a
of the different response categories. They are the most scales
simple and common within a questionnaire.

b. Ordinal scale.

c. Interval scale.
Feedback

The correct answer is: Nominal scale.

Question 6
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After watching the following video:

Do surveys always have to be the same?


Select one:
There are no different forms of survey.
b. There are different forms of surveys.
For example, traditional telephone surveys or surveys
personal.
Feedback

The correct answer is: There are different types of surveys.

Question 7
Correct
Score 1.00 out of 1.00

Mark question
Question statement

Which of the following elements does not correspond to the


ad-hoc survey classes?
Select one:
a. Unitransversal.
b. Vertical.
The vertical survey does not correspond with the ad hoc survey.

c. Multitransversal.
Feedback

The correct answer is: Vertical.

Question 8
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Comparative scaling technique in which are presented


simultaneously several objects to the respondents, and they are
ask them to sort or classify according to certain
criteria. This technique is called:
Select one:
a. Scaling by ordered ranges.
Ranking by ordered ranks is the comparative technique of
escalation in which several objects are presented simultaneously to
the respondents, and they are asked to sort or classify them accordingly
with certain criteria.

b. Constant sum scaling.

c. Classification escalation Q.
Feedback

The correct answer is: Ranking scaling.

Question 9
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Which of the following is an 'attitude scale'?


Select one:
a. Likert scale.
Attitude scales allow measuring sentiment (positive or
negative) of individuals towards a product or service. There are two
attitude scales: The Likert scale and the semantic differential scale
semantic. The Likert scale allows measuring positive sentiment or
negative attitude of the individual towards a product or service.

b. Interval Scale.

c. Ratio scale.
Feedback

The correct answer is: Likert scale.

Question 10
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question

Comparative scaling technique in which it is required that


the respondents distribute a constant sum of units
like points, dollars, vouchers, stickers or tokens, among a
set of stimulus objects with respect to a criterion.
Select one:
a. Escalation by ordered ranges.
b. Constant sum escalation.
Constant sum scaling is the scaling technique.
comparative in which respondents are required to distribute a
constant sum of units such as points, dollars, vouchers, stickers or
tokens, among a set of stimulus objects regarding a
criterion.

c. Classification escalation Q.
Feedback

The correct answer is: Constant sum scaling.

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