User Manual

Version 4.0
Table of Contents
Get started 6
What's in the box 6
Charge your tracker 7
Set up with your phone 8
See your data in the Fitbit app 8

Wear Charge 3 9
Placement for all-day wear vs. exercise 9
Handedness 10
Wear and care tips 11

Change the band 12

Remove a band 12
Attach a new band 13

Basics 14
Navigate Charge 3 14
Basic navigation 14
Quick settings 16
Adjust settings 17
Check battery level 18

Change the clock face 19

Notifications from your phone 20

Set up notifications 20
See incoming notifications 20
Manage notifications 21
Turn off notifications 21
Answer or reject phone calls 22
Respond to messages (Android phones) 23

Timekeeping 24
Set an alarm 24

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 Use the timer or stopwatch 24

Activity and Wellness 25

See your stats 25
Track a daily activity goal 25
Choose a goal 26
Track your hourly activity 26
Track your sleep 26
Set a sleep goal 27
Learn about your sleep habits 27
See your heart rate 27
Practice guided breathing 28

Exercise and Heart Health 29

Track your exercise automatically 29
Track and analyze exercise with the Exercise app 29
GPS requirements 29
Customize your exercise settings and shortcuts 31
Check your workout summary 31
Check your heart rate 31
Default heart-rate zones 32
Custom heart-rate zones 33
Share your activity 33

Contactless Payments 34
Use credit and debit cards 34
Set up contactless payments 34
Make purchases 35
Change your default card 37
Pay for transit 37

Weather 38

Agenda 40

Update, Restart, and Erase 41

Restart Charge 3 41

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 Erase Charge 3 41
Update Charge 3 42

Troubleshooting 43
Heart-rate signal missing 43
GPS signal missing 43
Other issues 44

General Info and Specifications 45

Sensors and Components 45
Materials 45
Wireless technology 45
Haptic feedback 45
Battery 46
Memory 46
Display 46
Band size 46
Environmental conditions 47
Learn more 47
Return policy and warranty 47

Regulatory and Safety Notices 48

USA: Federal Communications Commission (FCC) statement 48
Canada: Industry Canada (IC) statement 49
European Union (EU) 50
Customs Union 51
Argentina 51
Australia and New Zealand 52
Belarus 52
China 53
India 54
Indonesia 54
Israel 54
Japan 55
Mexico 55
Morocco 55

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Nigeria 56
Oman 56
Pakistan 56
Philippines 57
Serbia 57
South Korea 57
Taiwan 58
United Arab Emirates 60
Vietnam 60
Zambia 61
Safety Statement 61

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Get started
Get a deeper understanding of your body, your health, and your progress with Fitbit
Charge 3.

Take a moment to review our complete safety information at [Link]/safety.

Charge 3 is not intended to provide medical or scientific data.

What's in the box

Your Charge 3 box includes:

Additional large band

Tracker with small band
Charging cable (color and material
(color and material vary)
vary)

The detachable bands on Charge 3 come in a variety of colors and materials, sold
separately.

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Charge your tracker
A fully-charged Charge 3 has a battery life of 7 days. Battery life and charge cycles
vary with use and other factors; actual results will vary.

To charge Charge 3:

1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 3.
The pins on the charging clip must lock securely with the gold contacts on the
back of the tracker. Charge 3 vibrates, and a battery icon appears on the
screen.

Charging fully takes about 1-2 hours. While the tracker charges, you can press the
buttons to check the battery level. A fully-charged tracker shows a solid battery
icon with a smile.

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Set up with your phone
Set up Charge 3 with the Fitbit app for iPhones and iPads or Android phones. The
Fitbit app is compatible with most popular phones. See [Link]/devices to check
if your phone is compatible.

To get started:

1. Download the Fitbit app:

l Apple App Store for iPhones

l Google Play Store for Android phones

2. Install the app, and open it.

3. Tap Sign in with Google, and follow the on-screen instructions to set up your
device.

When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.

For more information, see the related help article.

See your data in the Fitbit app

Open the Fitbit app on your phone to see your health metrics, activity and sleep
data, choose a workout or mindfulness session, and more.

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Wear Charge 3
Wear Charge 3 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page 12.

Placement for all-day wear vs. exercise

When you're not exercising, wear Charge 3 a finger's width above your wrist bone.

In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.

For optimized heart-rate tracking while exercising:

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 l During a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.

l Wear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
l Consider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).

Handedness
For greater accuracy, you must specify whether you wear Charge 3 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 3
on your dominant hand, change the Wrist setting in the Fitbit app:

From the Today tab in the Fitbit app, tap the icon in the top left Charge 3
tile Wrist Dominant.

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Wear and care tips

l Clean your band and wrist regularly with a soap-free cleanser.

l If your tracker gets wet, remove and dry it completely after your activity.
l Take your tracker off from time to time.

For more information, visit the Fitbit Wear & Care page.

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Change the band
Charge 3 comes with a small band attached and an additional large, bottom band in
the box. Both the top and bottom bands can be swapped with accessory bands,
sold separately on [Link]. For band measurements, see "Band size" on page 46.

Fitbit Charge 3 bands are compatible with Fitbit Charge 4.

Remove a band
1. Turn over Charge 3 and find the band latches.
2. To release the latch, press down on the flat button on the band.

3. Gently pull the band away from the tracker to release it.

4. Repeat on the other side.

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Attach a new band
To attach a new band, press it into the end of the tracker until you feel it snap into
place.

If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it's attached to the tracker.

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Basics
Learn how to navigate, check the battery level, and care for your tracker.

Navigate Charge 3
Charge 3 has an OLED touchscreen display and 1 button.

Navigate Charge 3 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.

Basic navigation
The home screen is the clock.

l Swipe down to see notifications.

l Swipe up to see your daily stats.
l Swipe left to see the apps on your tracker.
l Press the buttons to go back to a previous screen or return to the clock face.

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Quick settings
Press and hold the buttons and swipe left on Charge 3 for a faster way to access
certain settings. Tap a setting to turn it on or off. When you turn off the setting, the
icon appears dim with a line through it.

On the quick settings screen:

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DND (Do not disturb) When the do not disturb setting is on:

l Notifications, goal celebrations, and reminders

are muted.

l
The do not disturb icon illuminates in quick
settings.

You can't turn on the do not disturb setting and sleep

mode at the same time.
Sleep
Mode
When the sleep mode setting is on:

l Notifications and reminders are muted.

l The screen's brightness is set to dim.
l The screen stays dark when you turn your wrist.

Sleep mode turns off automatically when you set a

schedule. For more information, see "Adjust settings"
below.

You can't turn on the do not disturb setting and sleep

mode at the same time.
Screen Wake When the screen wake setting is on, turn your wrist
toward you to turn on the screen.

Adjust settings
Manage basic settings in the Settings app :

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Brightness Change the screen's brightness.
Do Not Turn off all notifications or choose to automatically turn on do not
Disturb disturb while using the Exercise app .

Heart Rate Turn heart-rate tracking on or off.

Screen Choose how long the screen stays on after you stop interacting with
Timeout your tracker.
Sleep Mode Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.

To set a schedule:

1. Open the Settings app and tap Sleep Mode.

2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode schedule. Sleep
mode automatically turns off at the time you schedule, even if
you manually turned it on.
Vibrations Adjust your tracker's vibration strength.

Check battery level

From the clock face, swipe up. The battery level is at the top of the screen.

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Change the clock face
The Fitbit Gallery offers a variety of clock faces to personalize your tracker.

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile.
2. Tap Gallery Clocks tab.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Install to add the clock face to Charge 3.

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Notifications from your phone
Charge 3 can show call, text, calendar, and app notifications from your phone to
keep you informed. Keep your tracker within 30 feet of your phone to receive
notifications.

Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings Notifications). Then set up notifications:

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already.
Call, text, and calendar notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the notifications you want to
see.

Note that if you have an iPhone, Charge 3 shows notifications from all calendars
synced to the Calendar app. If you have an Android phone, Charge 3 shows
calendar notifications from the calendar app you chose during setup.

For more information, see the related help article.

See incoming notifications

A notification causes your tracker to vibrate. If you don't read the notification when
it arrives, you can check it later by swiping down from the top of the screen.

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Manage notifications
Charge 3 stores up to 10 notifications, after which the oldest are replaced as you
receive new ones.

To manage notifications:

l Swipe down from the top of the screen to see your notifications and tap any
notification to expand it.
l To delete a notification, tap to expand it, then swipe to the bottom and tap
Clear.
l To delete all notifications at once, swipe to the top of your notifications and
tap Clear All.

Turn off notifications

Turn off certain notifications in the Fitbit app, or turn off all notifications in quick
settings on Charge 3. When you turn off all notifications, your tracker won't vibrate
and the screen won't turn on when your phone receives a notification.

To turn off certain notifications:

1. From the Today tab in the Fitbit app on your phone, tap the icon in the
top left Charge 3 tile Notifications.
2. Turn off the notifications you no longer want to receive on your tracker.

To turn off all notifications:

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 1. Press and hold the button on your tracker and swipe left to reach the quick
settings screen (on Fitbit Pay-enabled trackers).

2. Tap DND to turn on do not disturb. The DND icon illuminates to

indicate that all notifications, goal celebrations, and reminders are turned off.

Note that if you use the do not disturb setting on your phone, you don't receive
notifications on your tracker until you turn off this setting.

Answer or reject phone calls

If paired to an iPhone or Android phone, Charge 3 lets you accept or reject
incoming phone calls. If your phone is running an older version of the Android OS,
you can reject, but not accept, calls on your tracker.

To accept a call, tap the check mark on your tracker's screen. Note that you
can't speak into the tracker—accepting a phone call answers the call on your nearby

phone. To reject a call, tap the icon on your tracker's screen.

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Respond to messages (Android phones)
If paired to an Android phone, Charge 3 lets you respond directly to text messages
and notifications from certain apps on your tracker with preset quick replies.

To respond to a message:

1. Open the notification you want to respond to.

2. Tap Reply. If you don’t see an option to reply to the message, replies aren’t
available for the app that sent the notification.

3. Choose a text reply from the list of quick replies or tap the emoji icon to
choose an emoji.

For more information, including how to customize quick replies, see the related help
article.

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Timekeeping
Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.

Set an alarm
Set one-time or recurring alarms with the Alarms app . When an alarm goes off,
your tracker vibrates.

When setting an alarm, turn on Smart Wake to allow your tracker to find the best
time to wake you starting 30 minutes before the alarm time you set. It avoids
waking you during deep sleep so you're more likely to wake up feeling refreshed. If
Smart Wake can’t find the best time to wake you, your alarm alerts you at the set
time.

For more information, see the related help article.

Use the timer or stopwatch

Time events with the stopwatch or set a countdown timer with the Timers app
on your tracker. You can run the stopwatch and countdown timer at the same time.

For more information, see the related help article.

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Activity and Wellness
Charge 3 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs with the Fitbit app throughout the day.

See your stats

Swipe up from the clock face to see your daily stats, including:

Core stats Steps taken today, distance covered, floors climbed, calories
burned, and active minutes
Exercise Number of days you met your exercise goal this week
Heart rate Current heart rate and heart-rate zone, and resting heart rate
Hourly steps Steps taken this hour, and the number of hours you met your
hourly activity goal
Cycle track Information on the current stage of your menstrual cycle, if
applicable
Sleep Sleep duration and sleep score

Find your complete history and other information detected by your tracker in the
Fitbit app.

Track a daily activity goal

Charge 3 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.

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Choose a goal
Set a goal to help you get started on your health and fitness journey. To begin, your
goal is to take 10,000 steps per day. Choose to change the number of steps, or pick
a different activity goal.

For more information, see the related help article.

Track progress toward your goal on Charge 3. For more information, see "See your
stats" on the previous page.

Track your hourly activity

Charge 3 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.

Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps. When you meet the 250-step goal after receiving the reminder, you feel
a second vibration and see a congratulatory message.

For more information, see the related help article.

Track your sleep

Wear Charge 3 to bed to automatically track basic stats about your sleep, including
your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), and
sleep score (the quality of your sleep).

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Charge 3 also tracks your estimated oxygen variation throughout the night to help
you uncover potential breathing disturbances, as well as your skin temperature to
see how it varies from your personal baseline.

To see your sleep stats, sync your tracker when you wake up and check the Fitbit
app, or swipe up from the clock face on your tracker.

For more information, see the related help article.

Set a sleep goal

To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to
meet your needs.

For more information, see the related help article.

Learn about your sleep habits

With a Fitbit Premium subscription, see more details about your sleep score and
how you compare to your peers, which can help you build a better sleep routine and
wake up feeling refreshed.

For more information, see the related help article.

See your heart rate

Charge 3 tracks your heart rate throughout the day. Swipe up from the clock screen
to see your real-time heart rate and heart-rate zone. For more information, see "See
your stats" on page 25.

During a workout, Charge 3 shows your heart-rate zone to help you target the
training intensity of your choice.

For more information, see "Check your heart rate" on page 31.

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Practice guided breathing
The Relax app on Charge 3 provides personalized guided breathing sessions to
help you find moments of calm throughout the day. All notifications are
automatically disabled during the session.

1. On Charge 3, open the Relax app .

2. The 2-minute session is the first option. Swipe left to choose the 5-minute
session.

3. Tap the play icon to start the session and follow the on-screen
instructions.

After the exercise, a summary appears that shows your alignment (how closely you
followed the breathing prompt), your heart rate at the start and end of the session,
and how many days you completed a guided breathing session this week.

For more information, see the related help article.

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Exercise and Heart Health
Automatically track exercise or track activity with the Exercise app to see real-
time stats and a post-workout summary.

Check the Fitbit app to share your activity with friends and family, see how your
overall fitness level compares to your peers, and more.

Track your exercise automatically

Charge 3 automatically recognizes and records many high-movement activities
which are at least 15 minutes long. See basic stats about your activity in the Fitbit

app on your phone. From the Today tab , tap the Exercise tile .

For more information, see the related help article.

Track and analyze exercise with the Exercise app

Track specific exercises with the Exercise app on Charge 3 to see real-time
stats, including heart-rate data, calories burned, elapsed time, and a post-workout
summary on your wrist. For complete workout stats, and a workout intensity map if
you used GPS, tap the Exercise tile in the Fitbit app.

Charge 3 uses the GPS sensors on your nearby phone to capture GPS data.

GPS requirements
1. Turn on Bluetooth and GPS on your phone.
2. Make sure Charge 3 is paired to your phone.
3. Make sure the Fitbit app has permission to use GPS or location services.

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 4. Check that GPS is turned on for the exercise.
1. Open the Exercise app and swipe up to find an exercise.
2. Swipe up and make sure GPS is set to On.
5. Keep your phone with you while you exercise.

To track an exercise:

1. On Charge 3, open the Exercise app and swipe to find an exercise.

2. Tap the exercise to choose it.

3. Tap Start or Set Goal . If you set an exercise goal, press the button to
go back and tap Start.

4. Tap the play icon to begin. If the exercise uses GPS, you can wait for the
signal to connect, or start the exercise and GPS will connect when a signal is
available. Note that GPS can take a few minutes to connect.
5. Tap the middle of the screen to scroll through your real-time stats.
6. When you're done with your workout or want to pause, press the buttons.
7. To end the workout, press the buttons again and tap Finish. Swipe up to see
your workout summary. Tap the check mark to close the summary screen.
8. To see your GPS data, tap the Exercise tile in the Fitbit app.

Notes:

l If you set an exercise goal, your tracker alerts you when you’re halfway to your
goal and when you reach the goal.
l If the exercise uses GPS, an icon appears in the top left as your tracker
connects to your phone's GPS sensors. When the screen says "connected" and
Charge 3 vibrates, GPS is connected.

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Customize your exercise settings and shortcuts
Customize settings for each exercise type and change or reorder exercise shortcuts
in the Fitbit app. For example, turn connected GPS and cues on or off or add a yoga
shortcut to Charge 3.

To customize an exercise setting:

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile Exercise Shortcuts.
2. Tap an exercise and adjust your settings.

For more information, see the related help article.

Check your workout summary

After you complete a workout, Charge 3 shows a summary of your stats.

Check the Exercise tile in the Fitbit app to see additional stats and a workout
intensity map if you used GPS.

Check your heart rate

Heart-rate zones help you target the training intensity of your choice. See your
current zone and progress toward your maximum heart rate on your device next to
your heart-rate reading. In the Fitbit app, you can see your time spent in zones
during a particular day or exercise. Three zones based on American Heart
Association recommendations are available, or you can create a custom zone if you
have a specific heart rate you're targeting.

Charge 3 personalizes your heart-rate zones using your heart rate reserve, which is
the difference between your maximum heart rate and your resting heart rate. To
help you target the training intensity of your choice, check your heart rate and
heart-rate zone on your tracker during exercise. Charge 3 notifies you when you
enter a heart-rate zone.

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Default heart-rate zones
Default heart-rate zones are calculated using your estimated maximum heart rate.
Fitbit calculates your maximum heart rate with the common formula of 220 minus
your age.

Icon Zone Calculation Description

Below Below 50% Below the fat burn zone, your
Zone of your heart beats at a slower pace.
maximum
heart rate

Fat Burn Between In the fat burn zone, you’re likely in

Zone 50% and a moderate activity such as a brisk
69% of walk. Your heart rate and
your breathing might be elevated, but
maximum you can still carry on a
heart rate conversation.
Cardio Between In the cardio zone, you’re likely
Zone 70% and doing a vigorous activity such as
84% of running or spinning.
your
maximum
heart rate
Peak Greater In the peak zone, you’re likely
Zone than 85% of doing a short, intense activity that
your improves performance and speed,
maximum such as sprinting or high-intensity
heart rate interval training.

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Custom heart-rate zones
Instead of using these heart-rate zones, you can create a custom zone in the Fitbit
app to target a specific heart-rate range.

For more information, see the related help article.

Share your activity

After you complete a workout, open the Fitbit app to share your stats with friends
and family.

For more information, see the related help article.

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Contactless Payments
Some editions of Charge 3 include a built-in NFC chip, which lets you use your
credit and debit cards on your tracker. To check if your Charge 3 supports Fitbit
Pay, remove the bottom band and look for "Fitbit Pay" printed on the end of the
tracker.

Use credit and debit cards

Set up Fitbit Pay in the Fitbit app, and use your tracker to make purchases in stores
that accept contactless payments.

We’re always adding new locations and card issuers to our list of partners. To see if
your payment card works on your Fitbit device, see:

l Fitbit Pay: [Link]/fitbit-pay/banks

Set up contactless payments

To use contactless payments, add at least 1 credit or debit card from a participating
bank to the Fitbit app. The Fitbit app is where you add and remove payment cards,
set a default card for your tracker, edit a payment method, and review recent
purchases.

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your
bank might require additional verification. If you're adding a card for the first
time, you might be prompted to set a 4-digit PIN code for your tracker. Note
that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications
for your phone (if you haven't already done so) to complete the setup.

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You can add up to 5 payment cards to the Wallet and choose which card to set as
the default payment option.

Make purchases
Make purchases using your Fitbit device at any store that accepts contactless
payments. To determine if the store accepts contactless payments, look for the
symbol below on the payment terminal:

All customers except those in Australia:

1. If prompted, enter your 4-digit tracker PIN code. Your default card appears on
the screen.

2. To pay with your default card, hold your wrist near the payment terminal. To
pay with a different card, tap to find the card you want to use, and hold your
wrist near the payment terminal.

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Customers in Australia:

1. If you have a credit or debit card from an Australian bank, hold your tracker
near the payment terminal to pay. If your card is from a bank outside of
Australia, or if you wish to pay with a card that is not your default card,
complete steps 1-3 in the section above.
2. If prompted, enter your 4-digit tracker PIN code.
3. If the purchase amount exceeds $100 AU, follow the instructions on the
payment terminal. If prompted for a PIN code, enter the PIN code for your
card (not your tracker).

When the payment succeeds, your tracker vibrates and you see a confirmation on
the screen.

If the payment terminal doesn't recognize your Fitbit device, make sure the tracker
face is near the reader and that the cashier knows you're using a contactless
payment.

For added security, you must wear Charge 3 on your wrist to use contactless
payments.

For more information, see the related help article.

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Change your default card

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile.
2. Tap the Wallet tile.
3. Find the card you want to set as the default option.
4. Tap Set as Default on Charge 3.

Pay for transit

Use contactless payments to tap on and off at transit readers that accept
contactless credit or debit card payments. To pay with your tracker, follow the
steps listed in "Use credit and debit cards" on page 34.

Pay with the same card on your Fitbit tracker when you tap the transit reader at the
start and end of your trip. Make sure your device is charged before beginning your
trip.

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Weather
See the weather in your current location, as well as 2 additional locations you
choose, in the Weather app on your tracker.

If the weather for your current location doesn't appear, check that you turned on
location services for the Fitbit app. If you change locations or don't see updated
data for your current location, sync your tracker to see your new location and latest
data in the Weather app.

Choose your unit of temperature in the Fitbit app. For more information, see the
related help article.

To add or remove a city:

1. From the Today tab in the Fitbit app, tap the icon in the top left
Charge 3 tile.
2. Tap Gallery.
3. Tap the Weather app. You might need to swipe up to find it.

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4. Tap Settings Add city to add up to 2 additional locations or tap Edit the
X icon to delete a location. Note that you can't delete your current location.

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Agenda
Connect your phone's calendar in the Fitbit app to see upcoming calendar events

for today and tomorrow in the Agenda app on your tracker.

For more information, see the related help article.

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Update, Restart, and Erase
Learn how to update, restart, and erase Charge 3.

Restart Charge 3
If you can’t sync Charge 3 or you have trouble with tracking your stats or receiving
notifications, restart your tracker from your wrist:

Open the Settings app and tap About Reboot Device.

If Charge 3 is unresponsive:

1. Connect Charge 3 to the charging cable. For instructions, see "Charge your
tracker " on page 7.
2. Press and hold the buttons on your tracker for 8 seconds. Release the buttons.
When you see a smiley face and Charge 3 vibrates, the tracker restarted.

Restarting your tracker doesn't delete any data.

Charge 3 has a small hole (altimeter sensor) on the back of the device. Don’t
attempt to restart your device by inserting any items, such as paper clips, into this
hole as you can damage your tracker.

Erase Charge 3
If you want to give Charge 3 to another person or wish to return it, first clear your
personal data:

On Charge 3, open the Settings app About Clear User Data.

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Update Charge 3
Update your tracker to get the latest feature enhancements and product updates.

When an update is available, a notification appears in the Fitbit app. After you start
the update, follow the progress bars on Charge 3 and in the Fitbit app until the
update is complete. Keep your tracker and phone close to each other during the
update.

Updating Charge 3 takes several minutes and may be demanding on the battery.
We recommend plugging your tracker into the charger before starting the update.

For more information, see the related help article.

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Troubleshooting
If Charge 3 isn't working properly, see our troubleshooting steps below.

Heart-rate signal missing

Charge 3 continuously tracks your heart rate while you're exercising and
throughout the day. If the heart-rate sensor on your tracker has difficulty detecting
a signal, dashed lines appear.

If your tracker doesn't detect a heart-rate signal, first make sure heart-rate tracking

is turned on in the Settings app on your tracker. Next, make sure you're wearing
your tracker correctly, either by moving it higher or lower on your wrist or by
tightening or loosening the band. Charge 3 should be in contact with your skin.
After holding your arm still and straight for a short time, you should see your heart
rate again.

For more information, see the related help article.

GPS signal missing

Environmental factors, including tall buildings, dense forest, steep hills, and thick
cloud cover, can interfere with your phone's ability to connect to GPS satellites. If
your phone is searching for a GPS signal during an exercise, connecting appears at
the top of the screen.

43
For best results, wait for your phone to find the signal before you start your
workout.

Other issues
If you experience any of the following issues, restart your tracker:

l Won't sync
l Won't respond to taps, swipes, or button press
l Won't track steps or other data
l Won't show notifications

For instructions, see "Restart Charge 3" on page 41.

44
General Info and Specifications

Sensors and Components

Fitbit Charge 3 contains the following sensors and motors:

l Optical heart-rate tracker

l Altimeter, which tracks altitude changes
l 3-axis accelerometer, which tracks motion patterns
l Vibration motor

Materials
The housing and buckle on Charge 3 are made of anodized aluminum. While
anodized aluminum can contain traces of nickel, which can cause an allergic
reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit
products meets the European Union's stringent Nickel Directive.

The Charge 3 classic band is made of a flexible, durable elastomer material similar
to that used in many sports watches.

Wireless technology
Charge 3 contains a Bluetooth 4.0 radio transceiver, and Fitbit-Pay enabled devices
contain an NFC chip.

Haptic feedback
Charge 3 contains a vibration motor for alarms, goals, notifications, and reminders.

45
Battery
Charge 3 contains a rechargeable lithium-polymer battery.

Memory
Charge 3 stores your data, including daily stats, sleep information, and exercise
history, for 7 days. See your historical data in the Fitbit app.

Display
Charge 3 has an OLED display.

Band size
Band sizes are shown below. Note that accessory bands sold separately may vary
slightly.

Small band Fits a wrist between 5.5 - 7.1 inches (140 mm - 180 mm) in
circumference
Large Fits a wrist between 7.1 - 8.7 inches (180 mm - 220 mm) in
band circumference

46
Environmental conditions
Operating temperature 14° to 113° F
(-10° to 45° C)
Non-operating temperature -4° to 14° F
(-20° to -10° C)

113° to 140°F
(45° to 60° C)
Maximum operating altitude 30,000 feet
(9,144 m)

Learn more
To learn more about your tracker, how to track your progress in the Fitbit app, and
how to build healthy habits with Fitbit Premium, visit [Link].

Return policy and warranty

Find warranty information and the [Link] return policy on our website.

47
Regulatory and Safety Notices
Notice to the User: Regulatory content for certain regions can also be viewed on
your device. To view the content:

Settings About Regulatory Info

USA: Federal Communications Commission (FCC)

statement
Model FB409:

FCC ID: XRAFB409

Model FB410

FCC ID: XRAFB410

Notice to the User: The FCC ID can also be viewed on your device. To view the
content:

Settings About Regulatory Info

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference and

2. This device must accept any interference, including interference that may
cause undesired operation of the device.

FCC Warning

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

48
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and receiver.
l Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.

This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.

Canada: Industry Canada (IC) statement

Model/Modèle FB409

IC: 8542A-FB409

Model/Modèle FB410

IC: 8542A-FB410

Notice to the User: The IC ID can also be viewed on your device. To view the
content:

Settings About Regulatory Info

Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil. Pour
voir le contenu:

Paramètres À propos Informations réglementaires

49
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.

Cet appareil est conforme aux conditions de la IC en matière de RF dans des

environnements publics ou incontrôlée

IC Notice to Users English/French in accordance with current issue of RSS GEN:

This device complies with Industry Canada license exempt RSS standard(s).

Operation is subject to the following two conditions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference that may
cause undesired operation of the device.

Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:

1. cet appareil ne peut pas provoquer d’interférences et

2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositif

European Union (EU)

Models FB409 and FB410

Simplified EU Declaration of Conformity

Hereby, Fitbit, Inc. declares that the radio equipment type Model FB410 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address: [Link]/safety

Vereinfachte EU-Konformitätserklärung

Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB410 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: [Link]/safety

Declaración UE de Conformidad simplificada

50
Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB410
cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:
[Link]/safety

Déclaration UE de conformité simplifiée

Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB410 sont
conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant : [Link]/safety

Dichiarazione di conformità UE semplificata

Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB410 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet: [Link]/safety

Customs Union
Model FB409 and FB410

Argentina
Model FB409:

51
 C-22260

Model FB410:

C-22264

Australia and New Zealand

Model FB409 and FB410

Belarus
Model FB409 and FB410

52
China
Model FB410

Notice to the User: Regulatory content can also be viewed on your device.
Instructions to view content from your menu:

Settings About Regulatory Info

CMIIT ID: 2018DJ3954

China RoHS
部件名称 有毒和危险品
Part Name Toxic and Hazardous Substances or Elements
多溴化二苯
铅 水银 镉 六价铬 多溴化苯
Model FB410 醚
(Pb) (Hg) (Cd) (Cr(VI)) (PBB)
(PBDE)
表带和表扣
(Strap and O O O O O O
Buckle)
电子
-- O O O O O
(Electronics)
电池
O O O O O O
(Battery)
充电线
(Charging O O O O O O
Cable)
本表格依据 SJ/T 11364 的规定编制

O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下

(indicates that the content of the toxic and hazardous substance in all the
Homogeneous Materials of the part is below the concentration limit requirement as
described in GB/T 26572).

X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要

求 (indicates that the content of the toxic and hazardous substance in at least
one Homogeneous Material of the part exceeds the concentration limit requirement
as described in GB/T 26572).

53
India
Model FB410

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

Settings About Regulatory Info

Indonesia
Model FB410

56621/SDPPI/2018
3788

Israel
Model FB409

‫ התאמה אישור‬64667-51

‫המו צר של המודולארי בחלק טכני שינוי כל לב צע אין‬.

Model FB410

‫ התאמה אישור‬64668-51

‫המו צר של המודולארי בחלק טכני שינוי כל לב צע אין‬.

54
Japan
Model FB410

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

Settings About Regulatory Info

Mexico

Model FB409 and FB410

La operación de este equipo está sujeta a las siguientes dos condiciones:

1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada

Morocco
Model FB409

AGREE PAR L’ANRT MAROC

Numéro d’agrément: MR 16934 ANRT 2018

Date d’agrément: 28/06/2018

Model FB410

55
 AGREE PAR L’ANRT MAROC

Numéro d’agrément: MR 16935 ANRT 2018

Date d’agrément: 28/06/2018

Nigeria
Model FB409 and FB410

Connection and use of this communications equipment is permitted by the Nigerian

Communications Commission.

Oman
Model Name FB409

OMAN-TRA/TA-R/5771/18

D100428

Model FB410

OMAN-TRA/TA-R/5773/18

D100428

Pakistan
Model No.: FB410
TAC No.: 9.6090/2018

56
Model: FB410
Serial No: Refer to retail box
Year of Manufacture: 2018

Philippines
Model FB410

Serbia
Model FB409 and FB410

South Korea
Model FB410

57
클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모든
지역에서 사용할 수 있습니다 얻을이 장치.

Taiwan
Model FB410

注意 ！

依據 低 功率 電波 輻射 性電 機管 理辦 法

第十 二條 經 型式 認證 合格 之低 功率 射頻 電機，非經 許可 ，公 司 、商 號或 使用 者均 不得 擅
自變 更頻 率 、加大 功率 或變 更原 設計 之特性 及功 能

第十 四條

低功 率射 頻電 機之 使用 不得 影響 飛航 安全 及干 擾合法 通信 ；經 發現 有干 擾現 象時 ，應立
即停 用，並改 善至 無干 擾時 方得 繼續 使用 。

前項 合法 通信 ，指 依電 信法 規定 作業 之無線 電通 信 。

低功 率射 頻電 機須 忍受 合法 通信 或工 業 、科 學及 醫療 用電 波輻 射性 電機 設備 之干 擾 。

58
Translation:

Low power warning:

According to the management method of low power radio wave radiating motor.

Article 12

Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristics and functions of the original
design of the certified lower power frequency electric machinery.

Article 14

The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found,
the service will be suspended until improvement is made and the interference no
longer exists. The foregoing legal communication refers to the wireless
telecommunication operated according to the telecommunications laws and
regulations. The low power frequency electric machinery should be able to tolerate
the interference of the electric wave radiation electric machineries and equipment
for legal communications or industrial and scientific applications.

使用 過度 恐傷 害視 力」

使用 30分 鐘請 休息 10分 鐘 。2歲以 下幼 兒不 看螢 幕，2歲以上 每天 看螢 幕不 要超過 1小時 。

Translation:

“Excessive use may cause damage to vision”

Rest for 10 minutes after every 30 minutes.

Children under 2 years old should stay away from this product. Children 2 years old
or more should not see the screen for more than 1 hour.

電池 警語 ：

此裝 置使 用鋰 電池 。

59
若未 遵照 下列 準則 ，則 裝置 內的 鋰離 子電 池壽 命可 能會 縮短或 有損 壞裝 置 、發生 火災 、
化學 品灼 傷 、電解 液洩 漏及 ／或 受傷 的風險 。

l 請勿 拆解 、鑿 孔或 損壞 裝置 或電 池 。
l 請勿 取出 或嘗 試取 出使 用者 不可 自行 更換 的電 池 。
l 請勿 將電 池曝 露於 火焰 、爆 炸或 其他 危險中 。
l 請勿 使用 尖銳物 品取出 電池 。

Translation:

Battery warning:

This device uses a lithium-ion battery.

If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.

l Do not disassemble, puncture or damage the device or battery.

l Do not remove or try to remove the battery that the user cannot replace.
l Do not expose the battery to flames, explosions or other hazards.
l Do not use sharp objects to remove the battery.

United Arab Emirates

Model FB410

Model FB409

TRA Registered No.: ER63685/18

Dealer No.: DA35294/14

TRA Registered No.: ER63686/18

Dealer No.: DA35294/14

Vietnam
Model FB410

60
Zambia
Model Name FB409

ZMB/ZICTA/TA/2018/9/27

Model FB410

ZMB/ZICTA/TA/2018/9/28

Safety Statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 +
A12:2011 + A2:2013 & EN62368-1:2014 + A11:2017.

61
©2023 Fitbit LLC. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at the Fitbit Trademark List.
Third-party trademarks mentioned are the property of their respective